2004 Ford Escape complaints

ON THREE PREVIOUS OCCASIONS THROTTLE STUCK ON HIGH WHEN STOPPED OR IN PARK WHILE PARKING VEHICLE. AFTER GOOGLING INFORMATION ON POSSIBLE CAUSES I FOUND A COMPLAINTS ALREADY FILED WITH THIS ISSUE. FORD ACKNOWLEDGED RECALL NUMBER 12S37. WHEN I CONTACTED MY LOCAL FORD DEALER SATURDAY MORNING 11/15/2014 WITH THIS NUMBER THEY WHERE UNAWARE,AND FOUND NO REFERENCE THIS ISSUE. PLEASE ASSIST. *TR

DRIVING AND SOUNDS LIKE A SQUARE BOWLING BALL IS ROLLING AROUND IN BACK. LOOK TO FIND A RUSTY MESS FROM SHOCK MOUNT GOING THROUGH WHEEL WELL. ASKED AROUND AND SEEMS TO BE COMMON PROBLEM. THANK GOODNESS I WASN'T FAR FROM HOME. VERY DANGEROUS, WHY IS THIS NOT RECALLED YET! *TR

A FEW WEEKS AGO I WAS DRIVING SLOWLY DOWN A DIRT ROAD AND I STARTED TO HEAR A BUMPING NOISE TOWARDS THE BACK OF MY CAR, ONLY WHEN I WHEN OVER BUMPS. I FIGURED IT WAS JUST GEAR IN MY TRUNK MAKING THE NOISE AND I WAS GOING TO TAKE A LOOK AT IT LATER, BUT IT DIDN'T SEEM LIKE ANYTHING TO BE CONCERNED ABOUT. YESTERDAY I FINALLY GOT ALL MY IGNITION COILS FIXED AFTER SOME TROUBLE WITH THE MECHANICS DOING IT WRONG ORIGINALLY. WHEN I LEFT HE TOLD ME I MAY HAVE A SUSPENSION PROBLEM, BUT THAT IT IS NOT LIKELY TO BE A PROBLEM ASIDE FROM THE ANNOYINGNESS OF IT. WHEN I GOT HOME I DECIDED TO HAVE A LOOK AROUND MY CAR AND AFTER DISCOVERING THAT IT DID NOT HAVE TO DO WITH MY TRUNK I LOOKED UNDER THE WHEEL WELL AND SAW THAT THE SUSPENSION MOUNT HAD COMPLETELY RUSTED OFF AND HAD BOUNCING AROUND AS I DROVE. IT WAS COMPLETELY DETACHED, AND AFTER GOODLING THIS I SAW THAT MANY OTHER PEOPLE HAVE THIS SAME EXACT PROBLEM AND THAT IT IS VERY UNSAFE, AND MOST LIKELY TO EXPENSIVE TO FIX. I HAD BEEN DRIVING WITH THIS SERIOUS PROBLEM FOR A FEW WEEKS WITH NO IDEA OF THE DANGER THAT IT COULD CAUSE. THERE IS NO RECALL ON IT BUT I FEEL THAT WITH THE AMOUNT OF PEOPLE WITH THIS PROBLEM AND THE SEVERITY OF IT, FORD NEEDS TO DO SOMETHING ABOUT THIS. *TR

THE AIRBAG LIGHT ON THE DASH BOARD FLASHES AS IT'S SUPPOSED TO AND THEN REMAINS ILLUMINATED. THIS DEFECT WAS PRESENT AND KNOWN ABOUT LONG BEFORE THE 2013 MODEL RECALL. INCLUDE EARLIER YEAR ESCAPES IN THE AIRBAG RECALL--WE ARE STILL DRIVING THEM. *TR

WE RECENTLY TOOK OUR 2004 FORD ESCAPE TO GET IT LOOKED AT BECAUSE EVERY TIME WE HIT A BUMP THERE WAS A LOUD THUD SOUND IN THE BACK RIGHT. WE FOUND OUT THAT THE REAR RIGHT WHEEL WELL OF OUR 2004 FORD ESCAPE IS COMPLETELY RUSTED OUT. THE CORROSION HAS CAUSED A MAJOR SUSPENSION PROBLEM AND IT'S BEEN DEEMED UNDRIVABLE. WHAT'S WORSE IS THAT NO MECHANIC OR BODY SHOP WILL ATTEMPT TO FIX THE ISSUE BECAUSE IT WOULD BE CONSIDERED A LIABILITY ISSUE IF ANYTHING WERE TO HAPPEN THEY WOULD BE AT FAULT. THE REST OF THE VEHICLE IS IN PERFECT CONDITION, BUT BECAUSE OF ONE AWFUL DEFECT ALL WE CAN DO IS SELL IT FOR PARTS. *TR

NOTICED A BURNING RUBBER SMELL. FOUND THAT REAR SHOCK TOWER HAD RUSTED THROUGH AND SHOCK WAS RUBBING ON TIRE. *TR

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A CLUNKING SOUND NEAR THE REAR PASSENGER SIDE OF THE VEHICLE. THE DEALER STATED THAT THE WHEEL WELL WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

RUNNING BOARD RUSTED AND FELL OFF. *TR

THE RIGHTSIDE OF MY WHEELWELL WAS ROTTED OUT ALONG WITH THE FLOOR AROUND IT THAT HELD THE WHEEL WELL THE SHOCK NEEDED TO BE REPLACED AS WELL. WHEN I WENT TO THE DEALERSHIP TO GET THE WHEEL WELL THEY TOLD ME THIS WAS A WELL KNOWN PART TO BE REPLACED. SO I ASKED WHY WAS IT NOT A RECALL ON IT NO ANSWER COULD HE GIVE ME. I WAS GETTING A BURNING SMELL FROM MY EXHAUST (MUFFLER FUMES) AS I DROVE HOME MANY TIMES I FELT MYSELF GETTING SLEEPY AS I DROVE ON TO GET TO MY DESTINATION I PRAYED TOGET SAFELY THERE LITTLE DID I KNOW I WAS GETTING FUMES IN MY CAR THAT CAUSED THIS. I HAVE DRIVEN WITH MY YOUNG GRANDCHILDREN IN THIS DANGEROUS CONDITION IN THIS CAR MY QUESTION IS IF THE FORD DEALERSHIP KNEW OF THIS TO BE A WELL KNOWN PROBLEM WHY DID THEY NOT RECALL IT I ONLY THANK THE LORD THAT IT DID NOT KILL ME OR MY GRANDCHILDREN. ALSO IT PAST INSPECTION A YEAR AGO HOW COULD THEY HAVE NOT SEEN WHAT WAS HAPPENING IN THIS AREA. I DO HAVE PICTURES OF IT AND IT WAS EVEN WORST THEN THE PICTURES I HAVE SEEN ONLINE PROOF ONE MORE TIME THAT GOD IS ALWAYS ON YOURSIDE IF YOU BELIEVE EVERYONE ELSE PLEASE CHECK YOUR WHEEL WELL GOD BLESS! *TR

LOUD RATTLE THEN GRINDING NOISE. WHEN I PULLED OVER I HAD TO REMOVE THE SHOCK MOUNT WHICH WAS JAMMED BETWEEN THE CAR AND MY TIRE. THE SHOCK HAS NOW POPPED THROUGH THE PLASTIC. THIS IS MY ONLY FORM OF TRANSPORTATION AND THE DEALER SAID THERE WAS NO RECALL. THE OTHER SIDE IS RUSTED OUT AS WELL. IN ADDITION, WHEN DAMP OUT, THE #5 PLUG IS MISSING CAUSING DAMAGE TO THE CONVERTER. TOTAL ESTIMATED TUNE UP REPAIR CLOSE TO $400. DURING THE PAST YEAR TYROD, BRAKES & ROTORS, WHEEL BEARING, BRAKE HOSES, POWER STEERING, RADIO STAYS ON WHEN CAR IS SHUT OFF UNLESS FUSE IS PULLED. FUEL PUMP WAS REPLACED AT 70000 IN 2011. HAVE TO TAKE THE LOSS. FORD SHOULD REFUND FOR THIS DEFECT. THE MOUND IS NOT RUSTED, JUST THE WHEEL WELLS IT IS ATTACHED TO. *TR

VEHICLE BROUGHT INTO REPAIR SHOP AND FOUND THAT THE ENGINE CRADLE AND WAS ROTTED CONSIDERABLY. A RECALL NOTICE ON THIS PROBLEM WAS SENT TO THE CUSTOMER AND CUSTOMER TOOK INTO BRIGHT FORD, INC FOR THE RECALL. REPAIR WAS DONE SEVERAL MONTHS LATER AND RETURNED TO CUSTOMER MAY 16, 2004. THREE MONTHS LATER WE AGAIN HAVE THIS VEHICLE IN THE SHOP AND UPON INSPECTION THE LOWER CONTROL ARM BRACKET ROTTED OFF OF THE CRADLE AND CAUSED THE LOWER CONTROL ARM TO BE ONLY MOUNTED BY THE REAR BOLT. THIS CAR IS CONSIDERED A HAZARD TO DRIVE DUE TO THE RIGHT FRONT TIRE MOVEMENT NOT BEING CONTROLLED BY STEERING. BRIGHTON FORD ON THEIR INVOICE #19744, FOUND THE FRONT SUB FRAME RUSTING THROUGH ON RIGHT HAND SIDE. SENT QUOTE FOR NEW SUB-FRAME AND WERE DENIED AND THEY WERE TOLD TO PUT THIS CROSS BRACE ON THE VEHICLE. THIS REPAIR IS NOT IN LINE WITH THE REPAIRS THAT WERE NEEDED. THE VEHICLE CANNOT BE DRIVEN AT THIS TIME AND BRIGHTON FORD SAYS IT IS YOUR RESPONSIBILITY TO DETERMINE REPAIR. THIS WAS NOT A SAFE REPAIR AND KNOWINGLY TOLD CUSTOMER THAT IT WAS REPAIRED. *TR

VEHICLE BROUGHT INTO REPAIR SHOP AND FOUND THAT THE ENGINE CRADLE AND WAS ROTTED CONSIDERABLY. A RECALL NOTICE ON THIS PROBLEM WAS SENT TO THE CUSTOMER AND CUSTOMER TOOK INTO BRIGHT FORD, INC FOR THE RECALL. REPAIR WAS DONE SEVERAL MONTHS LATER AND RETURNED TO CUSTOMER MAY 16, 2004. THREE MONTHS LATER WE AGAIN HAVE THIS VEHICLE IN THE SHOP AND UPON INSPECTION THE LOWER CONTROL ARM BRACKET ROTTED OFF OF THE CRADLE AND CAUSED THE LOWER CONTROL ARM TO BE ONLY MOUNTED BY THE REAR BOLT. THIS CAR IS CONSIDERED A HAZARD TO DRIVE DUE TO THE RIGHT FRONT TIRE MOVEMENT NOT BEING CONTROLLED BY STEERING. BRIGHTON FORD ON THEIR INVOICE #19744, FOUND THE FRONT SUB FRMAE RUSTING THROUGH ON RIGHT HAND SIDE. SENT QUOTE FOR NEW SUB-FRAME AND WERE DENIED AND THEY WERE TOLD TO PUT THIS CROSS BRACE ON THE VEHICLE. THIS REPAIR IS NOT IN LINE WITH THE REPAIRS THAT WERE NEEDED. THE VEHICLE CANNOT BE DRIVEN AT THIS TIME AND BRIGHTON FORD SAYS IT IS YOUR RESPONSIBILITY TO DETERMINE REPAIR. THIS WAS NOT A SAFE REPAIR AND KNOWINGLY TOLD CUSTOMER THAT IT WAS REPAIRED. *TR

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

NOTICED LOUD RATTLE, KNOCKING IN REAR OF TRUCK. STOPPED TO HAVE MECHANIC LOOK AT IT. DISCOVERED SEVERE EROSION IN REAR WHEEL WELL AND SHOCK MECHANISM COMPLETELY SEPARATED FROM VEHICLE. APPEARS TO BE VERY COMMON FOR 2004-05 ESCAPES. *TR

ON A TRIP TO UPPER PENINSULA, MICHIGAN THIS PAST WEEK WE EXPERIENCED A FAILURE OF THE FRONT SUBFRAME CROSSBRACE, A NEAR CATASTROPHIC EVENT AS THE PIECE BROKE. WE WERE IN GRAYLING, MICHIGAN AND WERE STOPPED NEAR AN INDEPENDENT SERVICE PROVIDER WHO SHOWED US THE DAMAGE AND ATTEMPTED TO FIND A USED PART. THE ONE HE FOUND HAD THE EXACT SAME RUST AND BREAK AS OURS AND THUS HE ORDERED A NEW ONE FROM FORD. IN THE MEANTIME WE WERE FORCED TO RENT A CAR AND CONTINUE ON TO OUR VACATION DESTINATION. AFTER WE RETURNED HOME I LEARNED THAT THERE HAD BEEN A RECALL OF THESE VEHICLES FOR JUST SUCH A FAILURE. I TOOK THE CAR AND THE BROKEN CROSSBRACE TO MIKE CASTRUCCI FORD IN ALEXANDRIA, KY WHERE THE WARRANTY OFFICER INFORMED ME THAT OUR ESCAPE WAS NOT PART OF THE FACTORY RECALL. SHE WAS ABLE TO TELL ME WHY AND WAS VERY HELPFUL ALTHOUGH CLEAR THAT NOTHING COULD BE DONE. THE ARGUMENT WAS PRESENTED THAT THE FAILED PART IN THE RECALL WAS MADE BY A PARTICULAR MANUFACTURER AND USED IN CERTAIN PLANTS OR VEHICLES. I GET THE POINT BUT I HAVE A CAR THAT FAILED IN EXACTLY THE SAME WAY DUE TO EXCESSIVE RUST AND PRESENTED THE SAME RISK OF CATASTROPHIC FAILURE THAT WE NARROWLY AVOIDED BY LUCK. THE REPAIR REPLACEMENT COST OVER $1000 PLUS LABOR. I BELIEVE VEHICLES LIKE MINE SHOULD BE PART OF THE RECALL. OUR FRONT WHEEL COULD HAVE TOTALLY COLLAPSED WHILE WE WERE TRAVELING AT HIGH SPEED. *TR

THE RIGHT REAR WHEEL WELL IS RUSTING OUT SO THAT THE SHOCK TO BREAK LOOSE. I WAS TOLD IT'S UNSAFE BY SEVERAL MECHANICS/BODY SHOPS TO DRIVE. THIS IS THE ONLY CAR THAT I HAVE TO TRANSPORT MY THREE CHILDREN AND IT'S NOT GOING TO BE A CHEAP FIX. THIS NEEDS TO BE RECALLED BEFORE SOMEONE GETS INJURED OR WORSE!!! *TR

WHILE DRIVING HEARD A LOUD CLUNKING NOISE COMING FROM THE PASSENGER SIDE REAR WHEEL WELL. ARRIVED HOME TO INSPECT THE AREA OF CONCERN. FOUND THAT THE PASSENGER SIDE REAR SHOCK MOUNT HAD COMPLETELY SEPARATED FROM THE WHEEL WELL DUE TO EXTENSIVE RUSTING. THIS ALLOWED THE SHOCK TO TRAVEL UPWARD STRIKING THE PLASTIC INTERIOR TRIM PANEL. THIS VEHICLE WAS GARAGE KEPT UNTIL TWO YEARS AGO. IT ALSO PASSED STATE INSPECTION REQUIREMENTS NINE MONTHS AGO. I AM NOT A MECHANICAL ENGINEER. HOWEVER, I DO NOT BELIEVE A CRITICAL SUSPENSION COMPONENT SHOULD BE ATTACHED TO SHEET METAL THAT IS PRONE TO RUST. I HAVE TAKEN THE TIME AND MADE THE EFFORT TO INSPECT SEVERAL OTHER VEHICLE MANUFACTURERS AND FIND THAT THEIR SUSPENSION SYSTEM IS CONNECTED TO A SOLID COMPONENT OF THE FRAME. OBVIOUSLY THIS IS AN ENGINEERED DESIGN FLAW OF A CRITICAL SAFETY COMPONENT THAT POSSIBLY COULD RESULT IN UNSAFE HANDLING AT HIGHWAY SPEED. WITH ONLY ONE REAR SHOCK ATTACHED TO THE VEHICLE AN UNCONTROLLABLE REAR SWAY COULD OCCUR RESULTING IN A POSSIBLE ROLL OVER. GIVEN THE NUMBER OF REPORTED COMPLAINTS OF THE SAME NATURE, WHICH GIVEN KNOWN STATISTICS IS A SMALL PERCENTAGE OF ACTUAL CASES, I DO REQUEST A RECALL TO BE MADE. *TR

THE RIGHT REAR SHOCK TOWER RUSTED THROUGH AND THE SHOCK HAS COME THROUGH THE PLASTIC MOULDING. THE CAR DRIVES BUT IS UNSTABLE AND UNSAFE. *TR

I WAS DRIVING HOME FROM THE STORE AND STARTED HEARING A LOUD BANGING NOISE COMING FROM THE REAR OF THE TRUCK. UPON INVESTIGATION I DISCOVERED WHAT I BELIEVE TO BE A MAJOR SAFETY CONCERN IN MY 2004 FORD ESCAPE. THE REAR PASSENGER SIDE WHEEL WELL OVER THE SHOCK TOWER COMPLETELY RUSTED OUT AND SEPARATED OVER THE SHOCK. I HAVE BEEN TOLD AND SEEN THAT THIS SEEMS TO BE A COMMON PROBLEM WITH MY VEHICLE AND OTHER YEARS OF ESCAPES. AFTER SPEAKING WITH AN INDEPENDENT BODY SHOP IN MY AREA THEY INFORMED ME THIS WAS A COMMON PROBLEM THEY HAVE SEEN SEVERAL TIMES BEFORE. BUT WHEN I CONTACTED 3 LOCAL FORD DEALERS THEY ALL CLAIMED TO HAVE NEVER SEEN IT BEFORE. AND WANTED TO CHARGE ME A HUNDRED DOLLARS JUST TO LOOK AT IT. I AM TOLD THE VEHICLE IS UNDRIVEABLE IN THIS CONDITION. AND THAT IN MOST CASES CAN NOT BE REPAIRED. AFTER DOING MUCH RESEARCH ONLINE I FOUND HUNDREDS OF OTHER PEOPLE WITH THE SAME EXACT PROBLEM. I HAVE ALSO CONTACTED FORD AND AM AWAITING A RESPONSE. I WOULD LIKE TO SEE A RECALL MADE ON THIS AS I CAN SEE THIS BEING A MAJOR PROBLEM THAT COULD HAVE CAUSED AN ACCIDENT. AND IS GOING TO BE A VERY EXPENSIVE REPAIR JOB IF IT IS EVEN REPAIRABLE. I HAVE PHOTOS BUT AM NOT SURE HOW TO ATTACH THEM. *TR

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V165000 (STEERING) BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AFTER INVESTIGATING A LOUD NOISE. I FOUND OUT THAT MY RIGHT REAR SHOCK TOWER WAS RUSTED OUT AND MAKING THE NOISE. AFTER RESEARCHING THE PROBLEM I FOUND OUT THAT THERE ARE MANY PEOPLE OUT THERE WITH THE SAME PROBLEM. THIS IS A VERY COSTLY FIX THAT FORDS SHOULD HAVE DO DO AS A RECALL. THIS IS ALSO DANGEROUS. IF THIS PART BREAKS WHILE DRIVING IT COULD CAUSE A ACCIDENT OR WORSE. PLEASE CONSIDER THIS PROBLEM AND AS A SAFETY ISSUE. RECALL THIS PROBLEM WITH FORDS. THE CAR IS UNDRIVABLE. *TR

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED ABRUPTLY AND THE RPMS INCREASED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT EXAMINED UNDERNEATH THE HOOD AND NOTICED THERE WAS AN ELECTRICAL COMPONENT THAT WAS BURNED ON THE DRIVER SIDE OF THE ENGINE COMPARTMENT. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL WHILE THE VEHICLE WAS IN THE PARK POSITION, IT SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE ONLY OCCURRED ONCE. THE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD ABNORMAL NOISE NEAR THE REAR OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE REAR PASSENGER SIDE WHEEL SHOCK AND TOWER WERE SEVERELY CORRODED AND PENETRATED THE SUBFRAME AND FLOOR INTERIOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS HE HEARD AN ABNORMAL SOUND COMING FROM THE RIGHT REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT DISCOVERED THAT RIGHT REAR WHEEL WELL WAS COVERED WITH RUST CAUSING THE SHOCKS TO FAIL. AN INDEPENDENT MECHANIC DISCOVERED THAT THE SHOCK ABSORBER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

WHILE MY SON WAS DRIVING HE HEARD A LOUD CLUNKING NOISE CAME FROM BACK OF THE CAR. HE STOP , PULL OVER AND TAKE A LOOK TO SEE WHAT HAPPENING AND WHEN HE LOOK IN TO THE REAR WHEEL WELL HE SEE IT WAS DAMAGED BADLY . HE MADE APPOINTMENT TO TAKE CAR TO FORD DEALER TO CHECK IT OUT . THEY CHECKED IT AND TOLD HIM THAT THE SHOCK MOUNT HAD RUSTED COMPLETELY THROUGH THE SHOCK MOUNT AND NO LONGER ATTACH TO THE CAR, THEY TOLD HIM THAT HE SHOULD NOT DRIVE IT BECAUSE IT COULD CAUSE BAD ACCIDENT AND VERY DANGEROUS . HE ASKED THEM ABOUT THE CORROSION RECALL WHICH I GOT A LETTER FROM FORD BUT THEY SAID THE RECALL IS FOR A CORROSION WITH THE SUB FRAME WHERE IT CONNECT TO THE LOWER CONTROL ARM AND NOTHING ABOUT THE PROBLEM MY CAR HAVING . THEY TOLD HIM IT WILL COST ABOUT $3000 TO HAVE IT REPAIR . I AM VERY UPSET ABOUT THIS , THE CAR ONLY 10 YEARS OLD . I CHECK ON LINE TO SEE ANYONE HAS THE SAME PROBLEM WITH 2004 FORD ESCAPE WITH THE SAME ISSUE I COULD NOT BELIEVED THAT THERE ARE NUMEROUS COMPLAINT ABOUT SAME ISSUE AND IT CAUGHT MY EYES THAT MOST PEOPLE HAD THIS PROBLEM AT THE SAME PERIOD OF 10 YEARS . I WANT TO SEE THE GOVERNMENT SHOULD FORCE FORD TO HAVE A RECALL BEFORE SOMEONE GET KILLED OR HURT . FORD SHOULD STAND BEHIND THEIR QUALITY IF THEY ARE TRYING TO HIDE THIS PROBLEM THEY SHOULD BE PUNISH TO THE EXTEND OF THE LAW. *TR

I HAVE A 2004 FORD ESCAPE . I RECEIVED A RECALL NOTICE FOR A CORROSION ISSUE WITH THE SUB FRAME WHERE IT CONNECTS TO THE LOWER CONTROL ARMS . I HAVEN'T HAD AN ISSUE WITH IT YET AND WAS PLANNING ON GETTING THE RECALL WORK DONE WITHIN THE NEXT COUPLE OF WEEKS . ON 8/02/2014 WHEN I PULLED IN MY DRIVEWAY I HEARD A LOUD CLUNKING NOISE COMING FROM THE REAROF MY ESCAPE . WHEN I LOOK IN THE RIGHT REAR WHEEL WELL I COULD SEE AN 8 INCH AREA AROUND THE SHOCK MOUNT HAD RUSTED COMPLETELY THROUGH THE SHOCK MOUNT WAS NO LONGER ATTACHED TO THE VEHICLE . I'M SURE THIS COULD HAVE CAUSED A ACCIDENT HAD I BEEN DRIVING DOWN THE ROAD WHEN IT HAPPENED . I DID A GOOGLE SEARCH AND FOUND AN ENDLESS LIST OF PEOPLE WITH THE SAME ISSUE . I CALLED MY LOCAL FORD DEALER AND WAS TOLD THEY COULD DO THE RECALL WORK ON THE FRONT OF THE VEHICLE BUT THERE WAS NOT A RECALL FOR THE REAR WHEEL WELL /SHOCK MOUNT . I CAN NOT BELIEVE THERE IS NOT A RECALL YET FOR SUCH A SERIOUS AND COMMON PROBLEM . PLEASE LOOK INTO THIS SITUATION . I WORK FOR FORD AND THIS MAKES ME SICK , THEY SHOULD NOT HAVE TO BE FORCED INTO IMPLEMENTING A RECALL FOR SUCH A SERIOUS PROBLEM . FORD SHOULD ISSUE A RECALL ON THEIR OWN BEFORE SOMEONE IS HURT OR DIES FROM THIS PROBLEM . THIS IS A CONTROL ITEM AND FORD SHOULD BE HELD ACCOUNTABLE ! *TR

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THERE WAS AN UNUSUAL SOUND THAT CAME FROM THE REAR OF THE VEHICLE. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD AND OBSERVED THAT THE REAR WHEEL CONTROL ARMS HAD BECOME DETACHED DUE TO CORROSION. THE CONTACT DID NOT NOTIFY A DEALER OR AN INDEPENDENT MECHANIC HOWEVER, SHE CONTACTED THE MANUFACTURER AND WAS TOLD THAT THERE WERE NO SAFETY RECALLS IN REGARD TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

DRIVING DOWN THE ROAD WIRHT MY 2 YOUNG KIDS AND ALL SUDDEN GO OVER THE TRAIN TRACKS AND THE REAR STRUT BROKE FROM THE SHOCK MOUNT AND CAME RIGHT UP THRU THE VEHICLE I HAVE FOUND THOUSANDS OF COMPLAINTS ON THIS ISSUE, FORD NEEDS TO STEP UP LUCK I GAINED CONTROL OF VEHICLE WITH A 1 MONT OLD BABY AND A 3 YEAR OLD THIS IS SEARIOUS MATTER! SOMEONE IS GOING TO DIE BECAUSE OF THIS IT NEEDS TO BE FIXED! *TR

JULY 26,2014 IN OCTOBER 2013, I COULD NOT GET MY CAR INSPECTED ( FORD ESCAPE 2004 ) BECAUSE THE SUB FRAME IN THE FRONT WAS SO BADLY RUSTED THE STEERING RODS WAS FALLING OFF AND WOULD NOT PASS INSPECTION. THIS WAS BEFORE THE RECALL NOTICE. 14502/NHTSA RECALL 14V-165, SO I HAD A NEW SUBFRAME INSTALLED. REFERENCE # 10547199. [XXX] AT CLARION FORD WOULD DO NOTHING BECAUSE THERE WAS NO RECALL AT THE TIME. I HAVE SENT ALL THE INFORMATION, AND COST, TO FORD IN JUNE 2014 AND HAVE NOT HEARD NOTHING FROM FORD. IS THERE ANYTHING THAT YOU COULD DO THAT WOULD HAVE FORD CONTACT ME? THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING AT ABOUT 45 MILES PER HOUR MY CAR STARTS TO SPIT, SPUTTER AND RUN ROUGH, THERE IS A NOTICEABLE LOSS OF POWER AND MY GAUGES FIRST TOP OUT THEN THEY BOTTOM OUT THEN THEY GO BACK TO NORMAL. FORD CAN'T FIND THE PROBLEM BECAUSE IT DOESN'T CODE FOR THEM. *TR

RIGHT SIDE SHOCK TOWER RUSTED OUT . CAR IS UNSAFE TO DRIVE. *TR

THE SHOCK TOWER IN THE PASSENGER SIDE REAR WHEEL HAS BROKEN, DUE TO RUST AND CORROSION, AND PUNCTURED THROUGH THE INTERIOR OF THE TRUNK AND THE BACK SEAT. THE INTERIOR OF THE CAR BODY HAS SEPARATED FROM THE EXTERIOR BODY SO THAT THE WHEEL AND ROAD CAN BE SEEN FROM INSIDE THE BACK SEAT THROUGH A LARGE (INCH OR MORE WIDE) GAP. THERE IS NO CORROSION OR DAMAGE IN ANY OTHER WHEEL WELL. THERE IS A CORROSION RELATED RECALL ON THIS CAR WHICH THE DEALERSHIP SAYS IS UNRELATED TO THIS PARTICULAR AREA OF THE CAR (SAFETY RECALL 14S02). FORD'S CUSTOMER "CARE" CENTER ACKNOWLEDGED MULTIPLE COMPLAINTS YET HAS NO INVESTIGATION OR ACTIVITY AIMED AT A REMEDY FOR THIS COMMON PROBLEM. DUE TO FORD'S APPARENT NEGLIGENCE WHICH HAS CAUSED HUNDREDS OF FORD OWNERS IDENTICAL DAMAGE, MY CAR IS UNSAFE AND FORD IS UNWILLING TO ACT. *TR

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE REAR PASSENGER SIDE STARTED TO RATTLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSE THAT THE REAR PASSENGER SIDE WHEEL WELL WAS CORRODED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

MY DAUGHTER COMPLAINED ABOUT A LOUD CLANGING NOISE FROM THE RIGHT REAR OF HER CAR. I BOUGHT IT USED FROM A DEALER AND IT HAS BEEN KEPT IN A GARAGE AND USED SPARINGLY. UPON INSPECTION I NOTED THAT THE RIGHT REAR STRUT HAD COMPLETELY BROKEN FREE DUE TO EXTENSIVE RUST OF THE WHEEL WELL. I CANNOT ALLOW HER TO DRIVE IT IN THIS CONDITION. NOT SURE IF IT CAN BE REPAIRED YET OR WHETHER IT WILL COST MORE THAN THE CAR IS WORTH. I NOW RECOGNIZE THAT THERE ARE MANY OTHER OWNERS WITH THE EXACT SAME PROBLEM. WITH SO MANY OWNERS HAVING THE SAME EXPERIENCE SOMETHING SHOULD BE DONE. *JS

I BOUGHT MY 04 ESCAPE BRAND NEW, AND AM THE ORIGINAL OWNER CAR GARAGE KEPT, THIS IS A SEVERE SAFETY ISSUE!! RUSTED OUT WHEEL WELL AND SHOCK MOUNT WENT RIGHT THROUGH THE FRAME WHILE DRIVING AT ONLY 15 MPH OUT OF A PARKING LOT. *TR

THE RIGHT REAR SHOCK TOWER MOUNT COMPLETELY BROKE AWAY FROM THE VEHICLE SUBFRAME DUE TO CORROSION/RUST. THIS CAUSED THE SHOCK TO LEAN OUTWARD TOWARD THE TIRE. THIS COULD NOT BE SEEN BY THE UNDERCOATING AS A PROBLEM PREVIOUS AND APPARENTLY ALLOWED IT TO CORRODE TO THE POINT THAT IT BROKE FREE. THIS EXACT SAME ISSUE OCCURRED IN MY INSURANCE LADY'S FORD ESCAPE, WHICH I BELIEVE WAS ONLY ONE MODEL YEAR DIFFERENT. ALSO ONLY ON THE RIGHT REAR SHOCK TOWER. IN SPEAKING WITH THE BODY SHOP ON THE REPAIR, THEY HAVE ALSO HEARD OF THIS ISSUE AND STATE THAT FORD HAS NOT RECOGNIZED IT AS A RECALL ISSUE. THIS IS A COSTLY REPAIR, AND TIME CONSUMING REPAIR AS THE VEHICLE IS GONE FOR ALMOST A WEEK. THIS IS ALSO A VERY DANGEROUS ISSUE DUE TO HOW IT FALLS APART. WE ARE LUCKY WE WERE WITHIN THE CITY LIMITS AND ONLY TRAVELING ABOUT 30 MPH WHEN IT OCCURRED. *TR

2004 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO CRUISE CONTROL CABLE RECALL NOTICE. *SMD THE CONSUMER STATED SHE RECEIVED A RECALL NOTICE, IN 2013, AND THE PART IS STILL NOT AVAILABLE. *JB

2004 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO LOWER CONTROL ARM RUST RECALL NOTICE. *SMD THE CONSUMER STATED WHILE DRIVING ON THE INTERSTATE, HE HEARD A LOUD NOISE FROM THE REAR WHEEL WELL ON THE PASSENGER SIDE. HE PULLED OVER, AND DISCOVERED THE SHOCK WAS HANGING DOWN. HE WAS UNABLE TO PULL IT OF. SO HE DROVE BACK HOME, AND UPON FURTHER EXAMINATION, HE DISCOVERED THERE WAS NO FENDER LEFT ON THE SHOCK. ALSO, THE TRUNK LID WAS RUSTING. *JB THE CONSUMER HE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WHILE THE GEAR WAS IN DRIVE. THE CONSUMER STATED HE PULLED INTO THE DRIVEWAY, SHUT THE ENGINE OFF AND PLACED THE KEYS IN THE CONSOLE. HE EXITED THE VEHICLE TO REMOVE ITEMS FROM THE BACK SEAT. SOON AFTER, THE VEHICLE STARTED TO ROLL BACKWARDS. UPDATED 06/01/16.*JB

RUSTED OUT RIGHT WHEEL WELL WITH STRUCTURAL COLLAPSE. WE BOUGHT THIS CAR USED FROM A LOCAL FORD DEALER IN APRIL OF 2013. THIS CAR WAS BEING DRIVEN ON A FREEWAY ON JUNE 15, 2014 WHEN A LOUD THUMPING STARTED IN THE RIGHT REAR WHEEL ON . ON INSPECTION THE RIGHT REAR WHEEL WELL IS RUSTED OUT. THE SUPPORT THAT THE SHOCK ABSORBER IS ATTACHED TO WAS COMPLETELY ERODED AND A PART OF IT PUNCHED THROUGH THE WALL INTO THE INTERIOR OF THE TRUNK AREA. WE FELT IT WAS NOT SAFE TO DRIVE. WE HAD IT TOWED TO ANOTHER FORD DEALER WHO DIAGNOSED THE PROBLEM. THE ESTIMATED COST OF REPAIR IS $2259. REVIEW OF THE NHTSA COMPLAINT WEB SITE REVEALS MANY OTHER OWNERS WITH EXACTLY THE SAME PROBLEM. *TR

DRIVING ON THE INTERSTATE, THE CAR WAS MAKING A LOUD GRINDING NOISE. PULLED INTO REST AREA, AND LET CAR SIT A FEW MINUTES. STARTED IT UP AGAIN, AND NO NOISE. STARTED BACK ON THE INTERSTATE, AND NOISE STARTED AGAIN. PULLED OFF AGAIN, AND NOTICED RIGHT WHEEL WAS WOBBLING. LOOKED AT WHEEL AND LUG NUTS WERE LOOSE, AND WHEEL WAS NOW DEFORMED. HAD IT TOWED TO A REPAIR FACILITY AND HAD TO PURCHASE A NEW WHEEL. FACILITY INSTALLED IT AND TIGHTENED ALL LUG NUTS. THIS PROBLEM HAS CONTINUED, WITH THE LUG NUTS REQUIRING TIGHTENING MONTHLY. ACCOMPANYING RUST IN THE WHEEL WELL IS A PROBLEM. HUB IS NOT HOLDING WHEEL CORRECTLY. *TR

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AROUND A TURN ABOUT CIRCLE, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY WERE NOT ABLE TO REPLICATE NOR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES TO NO AVAIL. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

I FIRST NOTICED A SURGING AND SQUEAL TYPE NOISE WHILE COMING TO A STOP. SPOUSE HAD REPAIRED 3 TIMES YET IT CONTINUES. DURING THIS TIME I ALSO HEARD A CLANKING NOISE FROM REAR END AS IF HATCH (WINDOW/DOOR) WAS NOT SECURELY CLOSED BUT THEN ASSUMED IT MAY BE RELATED TO THE AFOREMENTIONED ISSUE. I MENTIONED NOISE INCREASED, LOUD, FRIGHTENING (STEERING DIFFICULTIES). HE CONTACTED FORD BY PHONE (X3) AND EMAILED HOWEVER THEIR REPLY WAS NO FATALITIES OR INCIDENTS HAD BEEN REPORTED THEREFORE WE HAVE 2 OPTIONS. 1) TAKE IT TO A FORD DEALER FOR REPAIR AT OUR EXPENSE, 2) TRADE IN FOR A NEW FORD VEHICLE. BOTH SCHOOL/CITY/GOVT EMPLOYED AND CANNOT AFFORD 2000.00 TO REPAIR. YESTERDAY MY HUSBAND REMOVED THE ENTIRE RIGHT SHOCK WHEN I RETURNED HOME FROM WORK AFTER A 12 HR DAY & TOLD HIM I FELT AS IF THE BACK END WAS GOING TO FALL OFF & CLANKING SOUND INTENSIFIED. AT 8PM HE WAS LAYING UNDER CAR ON GARAGE FLOOR AND FOUND THE SHOCK HANGING! HE WAS FORCED TO REMOVE AS I HAD TO WORK THE NEXT DAY AT 6AM. I AM DRIVING WITHOUT ONE SHOCK, NEW TIRES, RUSTED REAR FRAME AND SURGE CONTINUES. I WOULD APPRECIATE ANY SUGGESTIONS AS TO OTHER AVENUES FOR REPORTING. I HAVE 2 COWORKERS WITH SIMILAR ISSUES, BOTH ESCAPES. THE REMOVED SHOCK IS RUSTED, NEAR CRUMBLING OF SORT BUT SAVED ALONG WITH SEVERAL PHOTOS. THANK YOU IN ADVANCE FOR REVIEWING MY LENGTHY EMAIL AND LOOK FORWARD TO ANY INPUT AND RECOMMENDATIONS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATE

I HAVE A HOLE AND RUST FORMING IN THE PASSENGER SIDE REAR WHEEL. THIS IS BEGINNING TO EXPOSE THE SHOCK AREA. I LIVE IN A HIGH SALT AREA. *TR

HAD SPEED CONTROL ON, WHEN TO SLOW DOWN, STEPPED ON BRAKES CRUISE CONTROL LIGHT CAME OFF BUT THE CAR DIDN'T SLOW DOWN IT SPEED UP! I DID HAVE A RECALL CALL DONE ON THE CAR FOR THIS. BUT THE FIX DIDN'T WORK. THE CAR SPEED UP TO 90 MPH. I HAD TO TAKE IT OUT OF GEAR TO SLOW THE CAR DOWN. I DID EVERYTHING I COULD THINK OF TO STOP THE CAR FROM SPEEDING UP. STOMPED ON THE BRAKES, PUSH THE CRUISE CONTROL BUTTON ON AND OFF. TOWED THE CAR AND THE REPAIR GUY SAID THERE WAS SNOW IN THE CRUISE CONTROL CASING, THAT WAS CAUSING IT. HE DISCONNECTED IT. *TR

TL -THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT IN JUNE 2014, SHE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 14V165000(SUSPENSION). SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE; HOWEVER, FORD ON NUMEROUS OCCASIONS COULD NOT PROVIDE A SOLID ANSWER ON WHEN THE PARTS WOULD BE AVAILABLE OR HOW LONG IT WOULD TAKE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

REAR PASSENGER SHOCK MOUNT RUSTING OUT. *TR

RECALL NOTICE ARRIVED IN THE MAIL ON SATURDAY MAY 31ST. CALLED LOCAL FORD DEALERSHIP ON MONDAY MORNING JUNE 2ND AT 8 AM< TO MAKE AN APPOINTMENT AND WAS TOLD THE EARLIEST OPENING THEY HAD WAS DECEMBER 22ND 2014- THIS IS WAY TOO FAR AWAY IF THERE IS A SAFETY CONCERN WITH MY VEHICLE - DEALERSHIP IS ROMANO FORD ON BURDICK STREET, FAYETTEVILLE NY 13066 - (315) 637-4668 IS THERE ANY WAY TO GET FASTER REPAIRS??? *TR

ON A FAMILY VACATION, THE REAR PASSENGER SIDE UPPER SHOCK MOUNT EXPERIENCED COMPLETE FAILURE, BREAKING AWAY FROM THE REAR WHEEL WELL ENTIRELY. IMAGINE MY OUTRAGE WHEN I COME TO FIND OUT THAT RUSTED OUT PASSENGER REAR WHEEL WELLS ARE A COMMON PROBLEM ON THE FORD ESCAPES FOR THIS YEAR. THE WELL-BEING OF MY FAMILY WAS PUT IN JEOPARDY BECAUSE FORD HAS FAILED TO ISSUE A RECALL ON THIS FLAWED ENGINEERING. THAT IS SHAMEFUL. THIS IS A SERIOUS SAFETY ISSUE THAT COULD'VE ENDED POORLY FOR ME AND MY FAMILY! PLEASE ADDRESS THIS ISSUE. *TR

WE WERE DRIVING OUT OF OUR SUBDIVISION AND HEARD A LOUD BANGING NOISE THAT CONTINUED FROM THAT POINT. WE PULLED OVER AN INVESTIGATED AND FOUND THE RIGHT REAR SHOCK HAD COME LOOSE AT THE TOP MOUNT. UPON FURTHER REVIEW BY A REPAIR SHOP, THE WHEEL/FENDER WELL HAS CORRODED INCLUDING THE INTEGRAL SHOCK MOUNT. THE VEHICLE IS UNSAFE TO DRIVE. *TR

OPENED REAR WINDOW WHEN BOLT CONNECTING WINDOW TO HINGE BROKE. WINDOW SHIFTED DOWNWARDS AND HAD IT NOT BEEN CAUGHT COULD'VE SHATTERED AND INFLICTED LACERATIONS TO HANDS, ARMS, FACE, AND CHEST. INSPECTION OF BLOT SHOW CORROSION DUE TO BEING IMPROPERLY SEALED FROM WATER AND OTHER ELEMENTS. *TR