STUCK ACCELERATOR - FORD ESCAPE MY HUSBAND AND I WERE DRIVING OVER DEAD MAN'S PASS IN OREGON. A TREACHEROUS PASS EVEN ON A GOOD DAY. FORD ESCAPE 2001 ACCELERATOR GOT STUCK AT 80 MILES P/H. MY SISTER AND HER FAMILY WERE FOLLOWING BEHIND US. MY HUSBAND INSISTED THAT HE COULD DRIVE THE OUT OF CONTROL CAR INTO LAGRANDE TO THE FORD DEALERSHIP. I WAS SCARED TO DEATH AND DEMANDED HE TRY TO GET THE CAR TO STOP AND LET ME OUT . HE DID THIS BY PUTTING CAR IN NEUTRAL, TURNING IT OFF, AND COASTING TO A STOP (I THINK). I GOT OUT, CRAWLED INTO MY SISTER'S CAR SHAKING UNCONTROLLABLY. MY HUSBAND DID GET THE CAR INTO LAGRANDE. AS HE CAME INTO THE LOT, IT WAS SCREECHING SIDEWAYS, TIRES SMOKING, AND NEARLY TIPPED OVER. THE FORD DEALERSHIP FIXED IT - AT GREAT EXPENSE TO ME. I PAID THE MECHANIC'S BILL, PLUS TOOK A FLIGHT TO PENDLETON, THEN A 1 HOUR SHUTTLE TO LA GRANDE, OREGON, THEN DROVE HOME 4 HOURS. 5 YEARS LATER I STILL HAVE "ACCELERATOR ANXIETY." ABOUT 2 YEARS AGO, I GOT A RECALL FROM FORD. I TOOK IT DEALERSHIP HERE IN PORTLAND. THEY LOOKED AT THE MECHANIC'S RECEIPT AND SAID THE PROBLEM THAT WAS FIXED, WAS NOT THE SAME AS THE RECALL AND WOULD NOT REIMBURSE ME. *TR
2001 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
THIS MODEL HAS CHRONIC ISSUES WITH ELECTRICAL COMPONENTS NOT WORKING. FREQUENT COMPLAINTS OF DOME LIGHT, DOOR LOCKS, AND RADIO NOT WORKING, ALTERNATOR/BATTERY REPLACEMENTS. IT SEEMS TO DRAIN FREQUENTLY AND EITHER NOT HAVE ENOUGH POWER, AND/OR BLOW FUSES. THIS IS A VERY FREQUENT OCCURRENCE AND WOULD SEEM FIT FOR A RECALL. *TR
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, A FIRE STARTED IN THE ENGINE COMPARTMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. UPDATED 06/24/14*LJ THE CONSUMER STATED WHILE DRIVING APPROXIMATELY 65MPH, A LOW POP WAS HEARD. BLACK SMOKE ROLLED INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS TOTALED. UPDATED 06/25/2014 *JS
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE AIR BAG DEPLOYED AND THERE WAS NO WARNING LIGHT INDICATOR. THE WARNING LIGHT HAD BEEN FLASHING PRIOR TO THE FAILURE. THE DEALER WAS NOT ABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,700. *TR
I BOUGHT MY FORD ESCAPE ON AUGUST 16TH OF 2009, ALL THE DOORS WORKED FINE. I HAVE NOT BEEN IN ANY KIND OF ACCIDENT. ABOUT A YEAR AFTER BUYING MY CAR THE BACK DRIVER DOOR STOPPED OPENING, FOR NO REASON. THEN THE WINDOW IN THE SAME DOOR STOPPED WORKING. I DIDN'T MAKE A BIG DEAL ABOUT THIS, EVEN THOUGH I HAD TWO SMALL CHILDREN IN THE BACK. THEN SHORTLY AFTER, THE OTHER BACK DOOR SEIZED TO OPEN. THIS HAPPENED IN THE SUMMER WHEN THE TEMPERATURES ARE WARM. WHEN I PUSH UNLOCK I HEAR CLICKING FROM THE DOORS. THEN NOT TO LONG AGO MY FIANCE AND I WENT OUT TO DINNER AND LOCKED THE CAR DOORS, AFTER LEAVING THE RESTAURANT HE TRIED TO UNLOCK THE DOORS AND THEY WOULDN'T OPEN. HE HAD TO CRAWL THROUGH THE WINDOW THAT IS BROKEN TO GET THE PASSENGER DOOR OPEN FOR ME. THE DRIVER DOOR NOW DON'T OPEN. THE ONLY DOOR THAT WORKS NOW IS THE PASSENGER DOOR AND THE BACK HATCH. I ALSO HAVE OTHER RECALLS I NEED TO GET REPAIRED AND HAVE NOT BROUGHT IT IN CAUSE OF THE DRIVER DOOR NOT OPENING. I KNOW I DIDN'T DO ANYTHING TO CAUSE THIS PROBLEM AND WHEN I RESEARCHED IT ONLINE I FOUND THAT A LOT OF PEOPLE WITH MY CAR ARE HAVING THE SAME PROBLEM. THEREFORE I FEEL THIS NEEDS TO BE ADDRESSED. I'M AFRAID TO DRIVE MY CAR AND IF THERE WAS AN ACCIDENT I WOULDN'T BE ABLE TO ESCAPE MY FORD ESCAPE. IN ADDITION I JUST WANT TO SAY THAT EVEN THOUGH MY VEHICLE HAS A LOT OF MILES ON IT, STILL RUNS GOOD. THANK YOU FOR YOUR CONSIDERATION, SINCERE CONSUMER. *TR
I HAVE A 2001 FORD ESCAPE XLT AND JUST RECENTLY MY VEHICLE WOULD NOT EXCEEDED 20MPH WHILE DRIVING ON AN EVEN ROAD AND WOULD NOT EXCEEDED 5-10MPH ON A SMALL HILL. I HAD THE VEHICLE TAKEN IN TO BE EVALUATED AND AM TOLD THAT TWO OF THE CATALYTIC CONVERTERS ARE BAD AND NEED TO BE REPLACED. I DID SOME RESEARCH AND HAVE NOTICED THAT MANY 2001 ESCAPE OWNERS ARE EXPERIENCING THE SAME ISSUE. IS THERE ANYTHING THAT THE FORD MOTOR COMPANY CAN DO TO RECTIFY THIS SITUATION. I HAVE HAD MY VEHICLE SINCE JUNE 17, 2011 AND TILL NOW HAVE BEEN VERY SATISFIED WITH THE VEHICLE BUT I AM NOT SURE WHAT I AM GOING TO DO.
I WAS DRIVING DOWN THE INTERSTATE IN WI, AND OUT OF NO WHERE MY REAR WINDSHIELD SHATTERED. THE REAR DEFROST WAS ON AND THE OUTSIDE AIR TEMP WAS APPROXIMATELY 16 DEGREES F. THERE WAS NO COLLISION AND NO EVIDENCE FLYING OBJECTS TO CAUSE THE SHATTER. *TR
WINDOW AND DOOR LOCK ON REAR DRIVER SIDE QUIT OPERATING CAUSING ME TO HAVE TO USE DUCT TAPE TO KEEP WINDOW IN PLACE AND DOOR CLOSED. THIS HAS NOW BEEN FIXED AT SUBSTANTIAL COST. NOW AM UNABLE TO USE EITHER DOOR ON PASSENGER SIDE. NO PROBLEM WITH WINDOWS AT THIS POINT, HOWEVER, AM UNABLE TO OPEN EITHER OF THE TWO DOORS. QUITE INCONVENIENT WITH OTHER PASSENGERS, PARTICULARLY WHERE THE FRONT SEAT IS INVOLVED...A LITTLE DIFFICULT CLIMBING OVER THE CONSOLE AREA FROM THE DRIVER SIDE TO GET TO THE PASSENGER SIDE AND VICE VERSA...BACK SEATING AREA NOT QUITE SO BAD...STILL INCONVENIENT. HAS THERE BEEN A RECALL REGARDING THIS AND/OR ANYONE ELSE EXPERIENCING THE SAME PROBLEM? RIGHT NOW, THE EXPENSE TO REPAIR IS HONESTLY MORE THAN IT'S WORTH TO RESOLVE THE ISSUE...ANOTHER $400-500+. DOES MAKE IT PARTICULARLY DIFFICULT TO LOAD AND UNLOAD---ESPECIALLY THE CHILDREN! *TR
WHILE ACCELERATING ON THE INTERSTATE, VEHICLE APPROACHED 50 MILES AN HOUR WHEN IT FELT LIKE THE TRANSMISSION WAS ABOUT TO FALL OUT OF THE VEHICLE. AFTER TALKING WITH A LOT OF PEOPLE AND DOING RESEARCH, THEY CALL THIS SHUDDER. IT FILLS LIKE WHEN YOU DRIVE OFF THE EDGE OF THE INTERSTATE WHITE LINE AND HIT THE ROUGH PAVEMENT. IT WOULD STOP IF I LET UP OFF THE GAS. I HAVE NO CHECK ENGINE LIGHT OR TRANSMISSION LIGHT SHOWING ON THE DASHBOARD. NO ERROR CODES WHEN THE CODE READER WAS HOOKED UP ON THE VEHICLE. THIS VEHICLE HAS ALREADY BEEN TO THE DEALERSHIP TWICE FOR THIS ISSUE. THE FIRST TIME WE HAD ALL OF THE GASKETS AND VACUUM HOSES REPLACED COST WAS OVER 1400 DOLLARS. THE SECOND TIME WE HAD THE WHOLE TRANSMISSION SERVICED BY THE DEALERSHIP OVER 700 DOLLARS ALONG WITH OTHER ITEMS. THE DEALERSHIP HAS STILL NOT BEEN ABLE TO IDENTIFY THE CAUSE FOR THE PROBLEM. THERE WAS A TECH BULLETIN THAT CAME OUT A WHILE BACK ON THE CD4E SHUDDER PROBLEM AND APPEARS THAT NHTSA SHOULD FORCE FORD TO DO A RECALL ON FORD ESCAPES FOR THE SHUDDER PROBLEM THEY HAVE SINCE THE TECH BULLETIN HAS COME OUT AND NO SOLUTION HAS BEEN DONE. ALL THE RESEARCH I HAVE DONE SEEMS TO POINT TO THE TORQUE CONVERTER WHICH IS NOT AN EASY FIX AND IS COSTLY. THERE NEEDS TO BE A RECALL ON THIS. *TR
SHORTLY AFTER BEING PARKED AND SHUT OFF THE VEHICLE CAUGHT FIRE WITHIN THE ENGINE COMPARTMENT AND DESTROYED EVERYTHING IN THE FRONT END OF THE VEHICLE. *TR
ON NOVEMBER 11, 2013, WHILE MY WIFE WAS DRIVING A 2001 FORD ESCAPE AT NIGHT APPROXIMATELY 65 MPH ON INTERSTATE 5 IN NORTHERN CALIFORNIA, THE FRONT SIDE AIRBAG ON THE DRIVERS SIDE (BUILT INTO THE DRIVER'S SEAT BACKREST) SPONTANEOUSLY DEPLOYED, FRIGHTENING AND NEARLY CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE CAR HAD NOT HIT A POT HOLE OR ANY OTHER OBJECT THAT MIGHT EXPLAIN THE DEPLOYMENT OF THE AIRBAG. THE AIRBAG HIT THE DRIVERS ARM, CAUSING RED MARKS THAT LASTED A DAY, BUT FORTUNATELY NO LASTING INJURY. AFTER PULLING THE CAR OVER AND FINDING NO OTHER DAMAGE (BESIDES THE RIPPED-OUT SIDE OF THE BACKREST WITH THE DEFLATED AIRBAG) THAT WOULD AFFECT OPERATION OF THE VEHICLE, IT WAS DRIVEN HOME APPROXIMATELY 10 MILES. THE INCIDENT HAS BEEN REPORTED TO FORD CUSTOMER SERVICE AND, ON 11/14, WAS DRIVEN TO JIM WILSON FORD IN YREKA, CA TO TRY TO DETERMINE THE CAUSE AND COST OF REPAIR. THE DEALER SAID THAT TWO OR THREE MALFUNCTIONS COULD HAVE CAUSED THE AIRBAG TO DEPLOY, BUT THEY COULDN'T PIN DOWN THE CAUSE. COST OF REPAIR IS ESTIMATED TO BE $2,043. AS OF TODAY (11/21/13), THE AIRBAG HAS NOT BEEN REPAIRED, THINKING THAT MORE INVESTIGATION MIGHT BE PROPOSED FOR THE POTENTIALLY SERIOUS AND EVEN DEADLY DEFECT. *TR
AFTER DRIVING MY CAR WITHOUT INCIDENT FOR 6 YEARS, IT BEGAN TO INTERMITTENTLY LOSE POWER SO MUCH THAT THE DASH LIGHTS FADE AND THE CAR ALMOST STALLS. THIS IS WORSE AT LOWER SPEEDS, COASTING, AND IDLING. THE ENGINE MISSES OUT SO BADLY THAT THE CAR JERKS FORWARD IF THE BRAKE IS NOT PRESSED FIRMLY TO THE FLOOR AND WHEN IT'S WORST AT IDLE, IT SHAKES HORRIBLY. I HAD THE PLUGS REPLACED (NOT CHEAP) BECAUSE THAT WAS THE ERROR SHOWING WHEN THE CHECK ENGINE LIGHT FINALLY CAME ON SEVERAL WEEKS AFTER I STARTED HAVING THIS ISSUE, AND A MECHANIC HAD ALREADY LOOKED AT IT AND THOUGHT IT WAS FIXED. AFTER HAVING THE PLUGS REPLACED, I HAD A LOT FEWER PROBLEMS BUT COULD STILL TELL THERE WAS A PROBLEM WHEN IT WAS COLDER OUTSIDE AND/OR WHEN I FIRST STARTED MY CAR FOR A COUPLE OF MONTHS. IT THEN BEGAN TO GET WORSE AGAIN AND IS JUST AS BAD NOW AS IT WAS BEFORE I HAD THE PLUGS REPLACED. I DON'T WANT TO KEEP REPLACING THEM IF IT'S JUST GOING TO KEEP HAPPENING AGAIN. WHILE WAITING AT A RED LIGHT ON AN UPHILL INTERSECTION JUST LAST WEEK, I PRESSED THE GAS TO PULL THROUGH THE INTERSECTION AND BARELY ANY POWER RESULTED. I LET OFF THE GAS AND DEPRESSED IT AGAIN, AT LEAST 3 DIFFERENT TIMES, JUST TO GET THROUGH THE INTERSECTION WITHOUT IT DYING OR LAUNCHING MYSELF INTO ANOTHER CAR. IT SEEMS THIS MODEL YEAR MAY HAVE A LOT OF ELECTRICAL ISSUES, BUT I'VE HAD ALL OF THE RECALL ISSUES ADDRESSED AND I'M STILL HAVING MAJOR ISSUES THAT AREN'T CHEAP TO FIX. I'VE ALSO HAD THE EMERGENCY BRAKE INDICATOR LIGHT COME ON WI
WHILE DRIVING THE VEHICLE, THE LEFT SIDE OF THE VEHICLE COLLAPSED AFTER EXPERIENCING A LOSS OF STEERING CONTROL. I JACKED UP THE VEHICLE TO INSPECT THE CAUSE AND DISCOVERED THE LEFT SIDE OF THE ENGINE/SUSPENSION CRADLE WAS SUFFERED FROM ABNORMAL CORROSION THAT ALLOWED THE LOWER CONTROL ARM TO BECOME DETACHED FROM THE VEHICLE. THIS CONDITION IS NOT PRESENT ON THE RIGHT SIDE OF THE VEHICLE, THEREFORE IT IS OBVIOUS THAT THIS IS A QUALITY ISSUE WITH THE COMPONENT THAT CAUSED A PREMATURE FAILURE AND A SAFETY ISSUE. THIS IS A FORD QUALITY ISSUE THAT IS NOT BEING ADDRESSED THAT COULD CAUSE SEVERE INJURY AND DEATH. *TR
FIFTH TIME VEHICLE HAS BEEN TO THE DEALERSHIP FOR THE SAME PROBLEM. VEHICLE IS STOPPED AT A RED LIGHT OR IN TRAFFIC, THE VEHICLE LUNGES FORWARD WITH THE BRAKES APPLIED. DAUGHTER TOOK IT BACK TO THE SAME DEALERSHIP AND THEY THOUGHT THEY FIXED THE PROBLEM. SHE WAS ON HER WAY BACK TO COLLEGE...4 MILES FROM THE HOUSE AT A RED LIGHT. SHE CALLED AND SAID THE VEHICLE WAS STILL DOING WHAT IT WAS DOING BEFORE. THIS NEEDS TO BE INVESTIGATED AND A RECALL ISSUED. *TR
ON OCTOBER 10TH, 2013, MY WIFE AND I HAD MET FOR HER BIRTHDAY DINNER AT A RESTAURANT IN OUR TOWN. MY WIFE DROVE THE 2001 FORD ESCAPE TO THE RESTAURANT, ABOUT 5 MILES, FROM OUR HOME AND PARKED THE CAR. WE HAD BEEN AT DINNER FOR APPROXIMATELY 25 MINUTES WHEN THE WAITRESS ASKED US IF WE DROVE A RED SUV. WE WERE LED TO THE VEHICLE THAT WAS ON FIRE AND IN THE PROCESS OF BEING EXTINGUISHED BY THE FIRE DEPARTMENT. THE FIRE INVESTIGATOR SAID THAT IT LOOKED AS IF THE FIRE HAD STARTED ON THE DRIVER'S SIDE OF THE ENGINE COMPARTMENT AND THAT NOTHING ELSE LOOKED SUSPICIOUS. HE POINTED OUT THAT THE WIRE INSULATION ON THAT SIDE OF THE ENGINE COMPARTMENT WAS ALL MELTED AWAY TO BARE COPPER AND THAT THE PASSENGER SIDE WIRING WAS STILL MORE INTACT. THE FIRE DESTROYED THE ENTIRE FRONT END OF THE CAR, THE ENGINE COMPARTMENT, THE DRIVER'S SIDE FENDER, THE DRIVER'S SIDE TIRE AND RIM AND MELTED THE DRIVER'S SIDE DASHBOARD. THE ENTIRE INSIDE OF THE VEHICLE IS SMOKE DAMAGED SINCE THE CAR WAS LOCKED UP. THE VEHICLE IS A TOTAL LOSS. JUST GRATEFUL THAT MY DAUGHTER OR WIFE WEREN'T DRIVING IT AT THE TIME OF THE FIRE. *TR
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THE HATCH FAILED TO LOCK. THE CONTACT ALSO STATED THAT THE VEHICLE SUDDENLY AND INTERMITTENTLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
ON FRIDAY AUG 31.2013 I WAS COMING UP A HILL ON SOUTH BOUND HIGHWAY 92 WHEN I ACCELERATED AND THERE WAS A DEER SO I TRIED TO SLOW DOWN AND MY BRAKES WOULDN'T WORK I AGAIN HIT THE BRAKES WENT TO THE FLOOR AND THE VEHICLE LOST CONTROL AND ACCELERATED I HIT THE DITCH NO BRAKES ALL THE WAY TO FLOOR AND THE CAR WAS STILL SPEEDING OUT OF CONTROL LIKE IT WAS DRIVING ITSELF. BRAKES *TR
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING WHILE DRIVING 55 MPH. THE CONTACT APPLIED THE BRAKES BUT TO NO AVAIL. THE CONTACT THEN LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE CONTACT HOME AND WAS NOT REPAIRED OR INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 155,000.
2001 FORD ESCAPE XLT 3.0L V6 AWD - [XXX] DAUGHTER SITTING AT A RED LIGHT OR IN TRAFFIC WITH THE BRAKE APPLIED, THE VEHICLE TRIES TO MOVE FORWARD. SHE EXPLAINED IT AS JERKING FORWARD. THIS HAS HAPPEN ON SEVERAL OCCASIONS WITH HER. VEHICLE WAS TAKEN STRAIGHT TO SHEEHY FORD OF WARRENTON, VA DEALERSHIP. THEY WERE ABLE TO FIND A CRACK ABS RING THAT THEY SAID WAS THE CAUSE FOR THE JERKING WHILE THE BRAKE WAS APPLIED. REPLACED THE PART. EXPERIENCED THE SAME THING ON THE WAY HOME. RETURNED IT TO FORD DEALERSHIP. THEY WERE NOT ABLE RECREATE THE PROBLEM SO THEY SAID NOTHING WAS WRONG WITH THE VEHICLE. THIS VEHICLE HAS A TOTAL OF 13 RECALLS ACCORDING TO AUTOMD.COM. ACCORDING TO FORD.COM WEBSITE, THIS VEHICLE HAS NO RECALLS LISTED. THEY HAVE A COUPLE LISTED THAT SHOULD BE ADDED TO MY DAUGHTERS VEHICLE: 2001 FORD ESCAPE POWER TRAIN RECALL 04V165000: CAMPAIGN NUMBER: 04V165000: DATE MANUFACTURED: APR 14, 2004, VEHICLES AFFECTED: 321903: COMPONENT: POWER TRAIN STATUS: NOT DONE 2001 FOR ESCAPE SERVICE BRAKE, HYDRAULIC RECALL 12V005000 - NOT DONE PLEASE INVESTIGATE THIS AS IT IS A BIG PROBLEM WHEN ITS A TEENAGER DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT WAS ACCELERATING FROM A TRAFFIC STOP WHEN THE ACCELERATOR PEDAL BECAME STUCK. IN ADDITION, THE ENGINE BEGAN TO REV RAPIDLY AS THE RPMS INCREASED. THE VEHICLE FAILED TO DECELERATE UNTIL THE CONTACT SHIFTED INTO NEUTRAL WITH THE BRAKES APPLIED. THE VEHICLE WAS MANEUVERED TO A SAFE LOCATION AND THE DRIVER LOOSENED THE THROTTLE BODY CABLE. THE VEHICLE WAS ABLE TO RESUME NORMALLY FOR A BRIEF MOMENT. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED WHILE REVERSING FROM A RESIDENTIAL DRIVE WAY. THE GEAR FAILED TO SHIFT OUT OF REVERSE AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE, CRASHING INTO A PARKED VEHICLE. THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE RIGHT SIDE LOWER BACK. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND WAS NOT DIAGNOSED FOR THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 109,050.
I HAVE OWNED THIS VEHICLE SINCE MARCH 2013. I HAVE NOT EXPERIENCE A PROBLEM WITH THE THROTTLE OR GAS PEDAL ON THIS VEHICLE SINCE OWNING IT, BUT ON MONDAY, 7/29/13, I HAD JUST DRIVEN ABOUT 18 MILES AT AN AVERAGE SPEED OF 50 MPH. I PULLED UP IN FRONT OF MY HOUSE AT 11:00 PM AND PUT VEHICLE IN PARK. ALL OF A SUDDEN, THE ENGINE STARTED RACING TO WHAT SOUNDED LIKE THE GAS PEDAL BEING FLOORED. I PUNCHED THE GAS PEDAL BUT NOTHING CHANGED. I TRIED PUNCHING THE PEDAL AGAIN WITH MY FOOT, AND STILL NO CHANGE. I EVEN REACHED DOWN TO SEE IF THE FLOOR MAT HAD INTERFERED WITH THE GAS PEDAL, BUT IT HAD NOT. I TURNED OFF THE ENGINE. THE NEXT MORNING, MY BOYFRIEND, AWARE OF THE ISSUE, TOOK IT FOR A TEST DRIVE, BUT THE VEHICLE DIDN'T REPLICATE THE PROBLEM. I CALLED MY MECHANIC ON TUESDAY, JULY 30, 2013 AND MADE AN APPOINTMENT FOR THE DIAGNOSIS AND REPAIR. THE MECHANIC CANNOT GET ME IN UNTIL NEXT WEEK. THE APPOINTMENT IS SET FOR WED. 8/7/13. I WILL NOT DRIVE THIS VEHICLE IN IT'S UNPREDICTABLE CONDITION. *TR
I HAD ENTERED AN INTERSTATE FROM AN ON RAMP. I ACCELERATED TO GET VEHICLE UP TO SPEED AND SET THE CRUISE CONTROL. I APPROACHED A SHARP CURVED AND ATTEMPTED TO RELEASE THE SPEED CONTROL BY HITTING THE BRAKES. THE VEHICLE DID NOT STOP AND CONTINUED TO STAY MOVING AT 55 MPH. I AVOIDED THE OUTSIDE LANE AND THE TRAFFIC THAT I WAS MERGING INTO BY GOING INTO THE MEDIAN. THE VEHICLE HIT AN ELEVATED MAN HOLE IN THE MEDIAN AND WENT AIRBORNE AND HIT A BRIDGE OVERPASS SUPPORT HEAD ON. I SUFFERED MULTIPLE FRACTURES DUE TO THE COLLISION. *TR
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE ASCENDING A HILL AT 50 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DOWN SHIFTED AND THE THROTTLE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 70,528. UPDATED 08/27/13*LJ
MY PCM HAS FAILED. I UNDERSTAND THAT THIS IS A KNOWN PROBLEM WITH THE ESCAPE FOR OVER 5 YEARS. I WOULD LIKE TO SEE IF THERE IS ANY ADJUSTMENT OR RECALL FOR THIS AS I KNOW OF MANY FAILURES. I ENTER MY COMPLAINT TO SEE IF IT WILL HELP OTHERS, AND PERHAPS INITIAL A RECALL AND A CREDIT FOR THIS VERY EXPENSE REPAIR. *TR
WHEN VEHICLE IS AT A STOP WITH THE BRAKES APPLIED AT EITHER A RED LIGHT, STOP SIGN, OR TRAFFIC, THE CAR JERKS TO MOVE FORWARD. THIS DOES NOT HAPPEN ALL THE TIME, IT HAS BEEN DOING THIS SINCE THE BEGINNING OF THE YEAR. FORD DEALERSHIP REPLACED AN ABS RING THAT WAS CRACKED. THEY SAID, THIS IS CAUSING THE VEHICLE TO MOVE FORWARD BECAUSE THE ABS IS TRYING TO ENGAGE. *TR
RIGHT FRONT SUSPENSION CONTROL ARM NO LONGER SECURELY ATTACHED TO CAR FRAME BECAUSE CRADLE OR SUBFRAME RUSTED THRU. QUICK SEARCH ON INTERNET INDICATES THAT THIS IS A COMMON ISSUE FOR 2001 - 2004. LEFT FRONT CRADLE THAT ATTACHES CONTROL ARM TO BODY IS GOOD. PERHAPS CONSTANT WATER DRIPPING FROM AIR CONDITIONER HAS CAUSED THAT AREA OF THE FRAME TO RUST. FORD DEALER CAN NOT FIND A SUPPLY OF SUBFRAME PART PERHAPS BECAUSE OF FREQUENCY OF RUST THRU FAILURE? *TR
DEAR SIRS, AS YOU ARE AWARE, THIS PAST WEEKEND ON THE SAN MATEO BRIDGE IN HAYWARD CA, A HORRIFIC ACCIDENT/FIRE OCCURRED WITH A LIMOUSINE, WHERE FIVE INDIVIDUALS WERE TRAPPED AND KILLED DUE TO A VEHICLE FIRE. UPON SEEING AND HEARING ABOUT THIS HORRIFIC TRAGEDY, MY WIFE INSISTED THAT WE HAVE ALL OF THE RECALLS PERFORMED ON OUR 2001 FORD ESCAPE. MUCH TO MY SURPRISE, WHEN I TOOK OUR ESCAPE INTO FREMONT FORD ON MAY 7TH, [XXX], THE ASSISTANT SERVICE MANAGER, TOLD ME THAT HE WAS REFUSING TO PERFORM ALL OF THE RECALLS ON OUR TRUCK, BECAUSE THEY HAVE EXPIRED. AS THE ORIGINAL OWNER AND PRIMARY DRIVER OF THIS VEHICLE, PLEASE EXPLAIN TO ME HOW RECALLS INVOLVING SAFETY ISSUES EXPIRE? IS THIS A FORD COMPANY POLICY OR A FREMONT FORD DEALERSHIP/SERVICE POLICY? WHEN I PICKED UP OUR ESCAPE ON MAY 8TH FROM THE DEALERSHIP, I DOCUMENTED ON THE PAPERWORK THAT THEY REFUSED TO PERFORM THESE VERY IMPORTANT RECALLS. I AM NOT COMFORTABLE DRIVING THIS VEHICLE IN LIGHT OF THE TRAGEDY THAT OCCURRED THIS PAST WEEKEND. PLEASE ADVISE HOW YOU WOULD LIKE TO MOVE FORWARD CONCERNING THIS VERY IMPORTANT MATTER. THANK YOU FOR YOUR ASSISTANCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED HIM THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY SIX MONTHS LATER . THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 120,000. *TR UPDATED 04/30/13*LJ
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE DRIVER WAS IDLING IN A RESIDENTIAL DRIVEWAY WHEN THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A HOUSE. THE CONTACT STATED THAT THE VEHICLE WAS NOT DESTROYED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
BRAKE HYDRAULIC FLUID RESERVOIR CAP LEAKING BRAKE FLUID. REPLACED WITH NEW CAP FROM DEALER, 100% FIXED PROBLEM. RETAINED OLD CAP IF INSPECTION NEEDED. *TR
MY CLIENT'S SON WAS DRIVING HIS VEHICLE ON CENTRAL AVENUE IN PRINCE GEORGE'S COUNTY MARYLAND AT NIGHTTIME WHEN THE ACCELERATOR PEDAL GOT STUCK TO THE FLOOR. HE SWERVED ONTO THE SHOULDER OF THE ROAD TO AVOID TRAFFIC AND HIS VEHICLE THEN STRUCK A BIKE RIDER THEN STRUCK THE MEDIAN CURB TOTALING THE VEHICLE. BOTH THE DRIVER AND BIKE RIDER SUSTAINED SIGNIFICANT INJURIES. *TR
SUDDEN, UNINTENDED ACCELERATION OF MY VEHICLE ON 2 OCCASIONS NOW, IN LAST 2 DAYS. *TR
THIS VEHICLE WAS INVOLVED IN A FATAL ONE-CAR CRASH ON I-96 ON MARCH 4, 2008. THE ACCIDENT WAS REPORTED AS LOSS OF CONTROL AT A HIGH SPEED, AND AT THE TIME, THERE WAS NO SUSPICION OF A MECHANICAL ISSUE. THEN IN LATE JULY 2012, THE RECALL NOTICE FOR THE FORD ESCAPE WITH V-6 ENGINES, MODEL YEARS 2001-2004, WAS MADE PUBLIC (RECALL NO. 12S37). WE NOW HAVE CONCERN THAT THIS ACCIDENT MAY HAVE BEEN PRECIPITATED BY A VEHICLE MALFUNCTION. WE HAVE NO EVIDENCE TO THIS; HOWEVER, THE VEHICLE THAT WAS DECLARED 'TOTALED' IS STILL ON THE ROAD AND HAS SINCE BEEN IN ANOTHER ACCIDENT. WE FEEL OBLIGATED TO BRING THIS MATTER TO THE ATTENTION OF THE NHTSA, AND ASK THAT YOU LOOK INTO THIS MATTER FOR THE SAFETY OF OTHERS. .
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT ONLY THE DRIVERS SIDE DOOR COULD BE UNLOCKED. THE REMAINING THREE DOORS ON THE VEHICLE HAD FAILED INSIDE AND OUT. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE ACCELERATOR PEDAL BECAME STUCK IN OPEN THROTTLE POSITION. THE CONTACT HAD TO KICK THE ACCELERATOR PEDAL IN ORDER TO RELEASE THE PEDAL AND STOP THE VEHICLE FROM ACCELERATING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
2001 FORD ESCAPE. CONSUMER REQUESTS REIMBURSEMENT FOR ABS MODULE REPLACEMENT.*SMD THE CONSUMER STATED SHE WROTE TO FORD THREE TIMES, IN AN ATTEMPT TO GET REIMBURSEMENT FOR THE REPLACEMENT OF A DEFECTIVE AND RECALLED ABS MODULE. RECALL #12V005000. *JB THE CONSUMER STATED FORD SENT HER A REIMBURSEMENT CHECK. THE DISPUTE HAS BEEN RESOLVED. UPDATED 11/21/12
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRYING TO ENTERING THE VEHICLE, THE FRONT DRIVER'S SIDE DOOR FAILED. THE DOOR COULD ONLY BE OPENED FROM THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE.
OVER THE YEARS OF OWNING THE CAR THAT I BOUGHT NEW FOR MY DAUGHTER WE HAD IT IN FOR SERVICE SEVERAL TIMES FOR A STICKING THROTTLE AND CRUISE CONTROL PROBLEMS. I HAVE RECORDS OF 6 DIFFERENT TIMES WE TOOK IT BACK TO THE DEALER FOR THROTTLE PROBLEMS. THE LAST TIME THE THROTTLE STUCK IT CAUSED OUR VEHICLE TO HIT THE BACK OF ANOTHER VEHICLE STOPPED AT A STOP SIGN. WE TOOK IT BACK TO THE SERVICE CENTER COMPLAINING OF THE MOTOR REVVING UP CAUSING THE ACCIDENT. WE WERE IGNORED OF THE PROBLEM THEN TOLD THE VEHICLE WAS NO LONGER WORTH THE COST OF THE REPAIRS CAUSED FROM THE ACCIDENT. *TR
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH THE VEHICLE WAS CRASHED INTO ON THE REAR PASSENGER SIDE BY ANOTHER VEHICLE. AS A RESULT, THE VEHICLE ROLLED OVER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CUTS AND BRUISES. THE VEHICLE WAS DESTROYED. ALSO, THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT WEBBING WOULD SEIZE, MAKING IT DIFFICULT TO EXTEND THE SEAT BELT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE. UPDATED 11/14/12*LJ UPDATED 11/15/12
REAR LEFT PASSENGER DOOR WILL NOT OPEN. 5TH DOOR WILL NOT OPEN. WINDSHIELD WIPER IN REAR STOPPED WORKING. *TR
2001 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE. RECALL # 12V353000. *TGW THE DEALER INFORMED THE CONSUMER, THE PARTS WERE STILL NOT AVAILABLE, EVEN THOUGH THEY WERE SUPPOSED TO AVAILABLE AS OF AUGUST 5, 2012.
I OWN 3 FORD ESCAPES AND ALL 3 HAVE SAME SAFETY ISSUE. I LEARNED ON GOOGLE THAT I AM NOT ALONE. IT IS A VERY COMMON PROBLEM. I AM TALKING ABOUT ABS TONE RING WHICH CRACKS AND CAUSES ABS TO MALFUNCTION. IT BECOMES A SERIOUS ISSUE WHEN IT HAPPENS WHILE DRIVING. INITIAL MALFUNCTION CAUSES ON-BOARD COMPUTER TO "BE CONFUSED" AND BRAKES DON'T PERFORM AS THEY SHOULD, CAUSING EXTENDED BRAKING DISTANCE. ONCE ON-BOARD COMPUTER "RECOGNIZES" THE PROBLEM ABS DASHBOARD LIGHT WILL COME ON AND THE DRIVER IS AWARE OF THE ISSUE. BROKEN ABS TONE RING WILL CAUSE ABS BRAKES TO ENGAGE ON DRY SURFACE EVEN AT THE LOWEST SPEEDS. THIS FAILURE BECOMES SERIOUS ISSUE AT THE MOMENT OF INITIAL MALFUNCTION BECAUSE THE DRIVER IS CAUGHT BY SURPRISE. PLEASE VIEW COMMENTS BY OTHERS AT THE LINK BELOW. ALL COMMENTS ARE SCREEN CAPTURES WITH ORIGINAL URL VISIBLE AT THE TOP OF EACH COMMENT. HTTP://EAGLEHORIZON.COM/TONE-RING/ IT IS A VERY COMMON PROBLEM, IT IS A SAFETY ISSUE AND I AM SURPRISED THIS IS NOT A RECALL YET. I HOPE YOU CAN TAKE APPROPRIATE ACTION. IT APPLIES TO MANY FORD VEHICLES DATING FROM 2001- PRESENT. *TR
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT SHE WAS TRYING TO PARK THE VEHICLE WHEN THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 12V353000 (VEHICLE SPEED CONTROL:CABLES). THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT THE CONTACT DID NOT RECEIVE A RESPONSE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING ASSIST FAILED AND THE CONTACT WAS UNABLE TO MAINTAIN DRIVING STRAIGHTFORWARD. THE STEERING WHEEL HAD TO BE TURNED APPROXIMATELY 90 DEGREES TO THE RIGHT IN ORDER TO KEEP THE VEHICLE DRIVING STRAIGHT. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THAT THE SUB FRAME WAS CORRODED AND CAUSED THE LOWER ARM CONTROL TO FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 91,746. UPDATED 10/16/12*LJ THE CONSUMER REFERENCED CAMPAIGN ID NUMBER: (11V030000) (FORD WINDSTAR) YEAR 1999-2003. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET RESULTING IN A LOWER CONTROL ARM SEPARATION. THIS CAUSED LOSS OF STEERING CONTROL. UPDATED 10/18/2012 *JS
ON JUNE 7, 2012, I WAS SEVERELY INJURED IN A VEHICLE ACCIDENT AS A RESULT OF THE GEAR SHIFT MALFUNCTION IN MY 2001 FORD ESCAPE. AS I PUT MY VEHICLE IN REVERSE TO BACK OUT OF A PARKING SPACE, THEN INTO DRIVE, THE GEAR SHIFT BROKE OFF, COMPLETELY SEPARATING FROM THE STEERING COLUMN. I WAS IN SHOCK AFTER REALIZING I WAS ACTUALLY HOLDING THE GEAR SHIFT IN MY HAND AND IT WASN'T ATTACHED TO ANYTHING. I TRIED SCREWING THE STICK BACK IN ITS PLACE AND PUTTING THE VEHICLE IN PARK. DISTRAUGHT, I GOT OUT OF THE VEHICLE TO ASK FOR HELP. BUT NO ONE WAS AROUND. WHILE REENTERING THE VEHICLE, IT BEGAN TO ROLL BACKWARD. MY LEFT FOOT SLIPPED OFF THE RUNNING BOARD AND I WAS DRAGGED ON THE PAVEMENT UNTIL THE VEHICLE HIT THE CURB. UPON IMPACT, I LOST MY GRIP ON THE STEERING WHEEL AND FELL ON MY BACK TO THE GROUND. THE DRIVERS SIDE FRONT TIRE ROLLED ONTO MY LEFT LEG AT THE KNEE PINNING ME UNDER THE VEHICLE. EMERGENCY TEAMS WERE SUMMONED AFTER MY CRIES FOR HELP WERE HEARD. THE FIRE DEPARTMENT USED THE JAWS OF LIFE TO FREE ME FROM UNDER THE VEHICLE. A SPLINT WAS APPLIED TO MY LEFT LEG. I WAS TRANSPORTED BY AMBULANCE TO THE EMERGENCY ROOM FOR TREATMENT. UNABLE TO WALK, I WAS ALSO GIVEN CRUTCHES UPON LEAVING THE HOSPITAL, TREATED BY AN ORTHOPAEDIC SURGEON AND UNDERWENT PHYSICAL THERAPY. ON JUNE 8, 2012, MY ESCAPE WAS ACCEPTED AT THE FORD DEALERSHIP FOR REPAIR. THE SERVICE REPRESENTATIVE REPORTED THAT THE PLASTIC PART ON THE GEAR SHIFT CONNECTING A CABLE TO THE TRANSMISSION HAD BROKEN. IN THE PAST, I RE
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE CONTACT ATTEMPTED TO BRAKE AND THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE LINES NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE REAR HATCH, REAR PASSENGER DOOR AND THE DRIVER SIDE DOORS WOULD NOT OPEN. THE CONTACT WAS ABLE TO LOCK AND UNLOCK THE DOORS HOWEVER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 227,691 AND THE FAILURE MILEAGE WAS 198,000.
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V353000 (ENGINE AND ENGINE COOLING) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS HOWEVER, THE DEALER REFUSED THE RECALL REPAIR AND DID NOT PROVIDE A REASON WHY. THE CONTACT NOTIFIED THE MANUFACTURER OF THE INCIDENT AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER FOR RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/11/12*LJ UPDATED 09/14/2012 *JS
I HAVE BEEN CALLING MY LOCAL DEALER TO GET MY RECALLED CAR FIXED. THE CUSTOMER SERVICE REPS HAVE TOLD ME THEY ARE UNABLE TO TELL ME IF THE DEALER HAS THE NECESSARY PART IN STOCK. I CALLED THE CORPORATE OFFICE AND WAS TOLD THEY COULDN'T HELP ME AT THAT TIME AND TO CALL BACK LATER. OBVIOUSLY, I DON'T WANT TO DRIVE MY CAR ANY MORE THAN NECESSARY AND THE NEAREST DEALER TO ME ISN'T THAT CLOSE. I AM AT MY WITS END. *TR
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE ACCELERATED INDEPENDENTLY AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 74,000. UPDATED 09/19/12*LJ UPDATED 09/19/2012 *JS
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Ford Escape → · Every Escape year → · How the figures are calculated →