Page 6 of 9 · complaints 251–300 of 443

2008 Ford Escape Hybrid complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Engine
Filed Aug 11, 201454,953 milesMD

A WARNING APPEARED "STOP SAFELY NOW." WE PULLED OVER AND RESTARTED. WE WERE ABLE TO DRIVE THE VEHICLE IN FOR SERVICE WITHOUT THE LIGHT COMING ON AGAIN. THE DIAGNOSIS WAS A BAD THROTTLE BODY AND IT WAS REPLACED UNDER WARRANTY AND LISTED AS A RECALL IN THE SERVICE REPORT. *TR

Visibility/Wiper
Filed Aug 10, 201477,000 milesUT

DRIVING DOWN THE ROAD AND THE REAR HATCH WINDOW EXPLODED FOR NO APPARENT REASON. *TR

Engine and Engine Cooling
Filed Jul 28, 2014NY

SUBMISSION TO MARK FIELDS RE 2008 FORD HYBRID ESCAPE DEFECTS. *SMD THE CONSUMER STATED ABOUT TWO WEEKS AGO, A RED MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP AND STOP SAFELY NOW MESSAGE APPEARED ON THE DASHBOARD, WHILE DRIVING AT 60 MPH. THE ENGINE IMMEDIATELY SHUT OFF. HE WAS ABLE TO PULL OVER SAFELY. HE TURNED OFF THE VEHICLE, WAITED 5-10 MINUTES BEFORE RE-STARTING IT AND DROVE A FEW MILES, BEFORE THE SITUATION REPEATED ITSELF, SEVERAL MORE TIMES, UNTIL HE ARRIVED HOME. AFTER DOING SOME RESEARCH, HE NARROWED THE PROBLEM DOWN TO WHAT HE BELIEVED TO BE THE (MECS) MOTOR ENGINE COOLING SYSTEM PUMP, WHICH FROM HIS UNDERSTANDING, WAS UNIQUE TO THE 2005-2008 FORD ESCAPE HYBRIDS. *JB

Fuel/Propulsion System
Filed Jul 25, 201475,000 milesCA

STARTING IN MAY OF 2014, MY CAR'S PERFORMANCE HAS BEEN UNTRUSTWORTHINESS. SOME DAYS THERE'S NO PROBLEM-- I PUSH ON THE GAS PEDAL AND THE CAR MOVES ACCORDINGLY. AT A STOP SIGN, I CAN GO. WHILE MOVING AT 50 MPH ON THE FREEWAY, I CAN EASILY ACCELERATE AND MOVE AROUND A MONSTER SIZE 18 WHEELER. BUT ON THE DAYS WHEN I PRESS THE GAS PEDAL AND THE CAR DOESN'T RESPOND, I SWEAT. HERE'S A DESCRIPTION: FOOT ON THE GAS PEDAL, NO RESPONSE... SO I PRESS DOWN FURTHER, WITHOUT ANY ACCELERATION OF THE CAR. FINALLY, NOW FREAKED OUT THAT THE CAR IS NOT MOVING (AND THAT ANOTHER CAR IS RIGHT ON MY TAIL) I PRESS THE PEDAL TO THE FLOOR-- WITH NO IMMEDIATE REACTION. THEN-- BAM-- SURPRISE! IT WORKS AND THE SUDDEN SURGE SENDS ME FLYING BEYOND INTENTION AND I MUST PRESS ON THE BRAKES TO SLOW. AT STOP SIGNS THIS HAPPENS AND PEOPLE BEHIND ME GET FRUSTRATED, PROBABLY THINKING I'M ON DRUGS OR SOMETHING. BUT REALLY, IT'S NOT ME; IT'S MY FORD ESCAPE HYBRID 2008. THE RATE OF INCIDENCE HAS GRADUALLY INCREASED FROM MAY TO THE CURRENT DATE OF JULY, AND CONSEQUENTLY, I AM AFRAID TO DRIVE THIS CAR. *TR

Service Brakes
Filed Jul 24, 201470,000 milesVA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK BRAKE SYSTEM AND THE ABS WARNING LIGHTS ILLUMINATED. WHEN THE BRAKE PEDAL WAS ENGAGED, IT BECAME STUCK TO THE FLOORBOARD. THE CONTACT WAS ABLE TO COAST OUT OF TRAFFIC BUT RAN A RED LIGHT WHILE TRYING TO STOP THE VEHICLE. THE CONTACT HAD TO STEER THE VEHICLE INTO A CURB IN ORDER TO STOP. THE VEHICLE WAS TAKEN A LOCAL MECHANIC FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 70,000.

Steering
Filed Jul 22, 201488,290 milesPA

I WAS MAKING A CORNER AT APPROXIMATELY 40 MPH WHEN MY POWER STEERING GAVE OUT. IF I HAD NOT BEEN A WRESTLING COACH, I WOULD HAVE HAD AN ACCIDENT. IF MY WIFE HAD BEEN DRIVING, THERE WOULD HAVE BEEN AN ACCIDENT. I IMMEDIATELY GOT MYSELF TO THE DEALERSHIP, WHERE THEY HAD TO REPLACE THE ENTIRE STEERING COLUMN BECAUSE OF A BROKEN PART. I HAVE HAD TWO FRIENDS WHERE THIS HAS HAPPENED. I JUST RECENTLY RECEIVED A RECALL NOTICE 14S05/NHTSA RECALL 14V-284. I WENT TO THE DEALERSHIP AND FOUND OUT THE RECALL WHICH AFFECTS THE STEERING MECHANISM IS A COMPUTER PROGRAM THAT PRODUCES THE SAME EFFECT AND NOT A STRUCTURAL PROBLEM OF THE STEERING COLUMN. I AM HAVING THE REPAIR DONE TODAY, BUT I AM CONCERNED THAT THERE MAY BE OTHER DANGEROUS STRUCTURAL PROBLEMS OUT THERE WITH THE STEERING COLUMN. MY EXPERIENCE HAS NOT BEEN UNIQUE. *TR

Steering
Filed Jul 19, 2014160,000 milesCA

12/26/2012 I WAS MAKING A U-TURN AND MY STEERING WHEEL LOCKED UP. ALMOST HIT THE LIGHT POST, ANOTHER CAR, ALMOST RAN UP ON THE CURB AND ALMOST HIT A ROCK/BOULDER SIGN. PROBLEM WENT AWAY ONCE I RESTARTED CAR. CAR SAT IN MECHANIC SHOP FOR WEEKS, DUE TO BACK ORDER, AND WAS FINALLY FIXED. A NEW STEERING COLUMN COST ME $1064.35 - I ALSO HAVE THE ORIGINAL PART. 10/26/13 I WAS DRIVING ON FREEWAY, AT MIDNIGHT, AND WAS TWO HOURS AWAY FROM MY HOUSE. MY CAR KEPT SLIPPING AND THE STEERING WHEEL WAS LOOSE. I ALMOST HIT THE FREEWAY MEDIAN MULTIPLE TIMES, ALMOST HIT MULTIPLE CARS, AND ALMOST SPUN OUT WHILE ON MY DRIVE HOME THAT NIGHT. I DID NOT HAVE A TOW TRUCK COME BECAUSE STATE FARMS COMPUTERS WERE DOWN AND I'D HAVE TO PAY $69 A MILE IF A TOW CAME- AND I WAS STILL TWO HOURS AWAY FROM HOME. I TOOK MY CAR TO MY MECHANIC THE NEXT DAY AND WAS TOLD, AGAIN, THAT I AM LUCKY TO BE ALIVE. MY U-JOIN WAS COMPLETELY BROKEN AND WAS TOLD THAT THIS IS ALSO RELATED FOR THE STEERING COLUMN. I PAID ANOTHER $287.06 AND HAD A NEW U-JOINT PLACED. I CONTACTED FORD ABOUT THIS STEERING PROBLEM, WHEN MY COLUMN HAD TO BE REPLACED, AND THEY TOLD ME THAT THEY HAVE NO DOCUMENTED REPORTS OF AN ISSUE AND THAT THERE IS NO RECALL. THE INTERNET STATES OTHERWISE, AND I READ THOUSANDS OF ACCOUNTS OF PEOPLE GETTING INTO ACCIDENTS DUE TO THEIR STEERING WHEEL LOCKING UP. *TR

Steering
Filed Jul 1, 2014IL

WHILE DRIVING IN A RESIDENTIAL STREET AT 30 MILES PER HOUR THE STEERING WHEEL LOCKED UP FOR ABOUT THREE SECONDS DURING A DECELERATION PERIOD APPROACHING A STOP SIGN. THIS OCCURRED WHILE TRYING TO MOVE THE VEHICLE SLIGHTLY TO THE LEFT IN THE CENTER OF THE LANE CORRECTION. *TR

Engine and Engine Cooling
Filed Jun 20, 2014105,420 milesOH

AT APPROXIMATELY 8:00 AM ON THE ABOVE DATE, I WAS TRAVELING NORTH ON INTERSTATE 75 FROM CINCINNATI TOWARD TOLEDO AT AROUND 70 MPH. WITHOUT ANY WARNING WHATSOEVER, THE VEHICLE COMPLETELY SHUT DOWN AND THE COMPUTER ADVISED I SHOULD PULL OFF IMMEDIATELY TO SAFETY. WHEN THE ESCAPE CAME TO A STOP, I TURNED THE KEY OFF AND THEN WAS ABLE TO RESTART THE ENGINE. AFTER TRAVELING LESS THAN TWO MILES, THE SAME THING HAPPENED. THIS TIME I WAS ABLE TO LIMP OFF AN EXIT RAMP TO A SIDE STREET WHERE THE VEHICLE SEEMED TO BE ABLE TO RUN A BIT LONGER BEFORE CUTTING OFF HOWEVER, THE ENGINE DYING HAPPENED AT LEAST ANOTHER HALF DOZEN TIMES BEFORE I WAS ABLE TO MAKE IT TO AN ENTERPRISE RENTAL CAR LOCATION NORTH OF DAYTON. FROM THERE, I STOPPED BY THE NEAREST FORD DEALERSHIP (BEAU TOWNSEND FORD) AND THEY WERE ABLE TO RETRIEVE THE VEHICLE FROM THE ENTERPRISE PARKING LOT. THE DEALERSHIP WAS NOT ABLE TO LOOK AT THE VEHICLE UNTIL SEVERAL DAYS LATER ON 6/19/14 HOWEVER, AT THAT TIME THEY DIAGNOSED THE PROBLEM AS A DEFECTIVE / SHORTED-OUT MOTOR ELECTRIC COOLING SYSTEM PUMP. THE PART WAS ORDERED AND REPLACED THE FOLLOWING DAY HOWEVER, INCLUDING TOWING AND THE NECESSITY OF RENTING A VEHICLES (I WAS ON A BUSINESS TRIP), THE INCIDENT ENDED UP COSTING ME CLOSE TO $1,000. FROM WHAT I UNDERSTAND, FORD WAS AWARE OF THIS DEFECTIVE PART AT THE TIME OF MANUFACTURING AND DID NOTHING TO PREVENT IT FROM BEING INSTALLED ON TENS OF THOUSANDS OF VEHICLES. THERE ARE HUNDREDS OF COMPLAINTS ON FILE REGARDING THIS PART AS WELL

Power Train
Filed Jun 17, 2014154,000 milesPA

MY VEHICLE IS PART OF THE FORD RECALL FOR THE POWER STEERING CONTROL MODULE. FORD IS REFUSING TO COVER IT, EVEN THOUGH OUR VIN IS REPORTED ON FORD'S RECALL WEBSITE AS PART OF THE RECALL. *TR

Power Train
Filed Jun 16, 2014154,000 milesPA

I WAS PULLING OUT OF A PARKING SPACE AND LOST POWER STEERING. THE TORQUE SENSOR LIGHT CAME ON. I HAD IT TOWED TO MY FORD DEALERSHIP, WHO INFORMED ME THEY NEEDED TO REPLACE THE POWER STEERING MODULE FOR $2200. WE WERE DECIDING WHAT TO DO NEXT, WHEN THE RECALL CAME OUT FOR THIS EXACT ISSUE. THE DEALERSHIP COULD NOT FIX IT AS FORD HAS NOT PUT OUT CORRECTIVE ACTIONS. IT IS NOW JUNE 16TH, WHICH IS WHEN THEY PROMISED CORRECTIVE ACTION WOULD BE OUT BY. WHEN WE CALLED ABOUT GETTING A RENTAL VEHICLE, AS MY HUSBAND AND I ARE NOW USING ONE CAR, THEY SAID THEY WOULD NOT COVER IT. THEN 15 DAYS LATER THEY CALLED AGAIN SAYING NOW WHAT IS WRONG WITH OUR CAR IS NOT COVERED BY THE RECALL. HOWEVER, READING THE RELEASE FROM THEIR SPOKESWOMAN ON AUTOBLOG, IT IS EXACTLY WHAT IS COVERED, WHICH IS REPLACING THE POWER STEERING ELECTRONIC SENSOR MODULE. FORD IS TRYING TO PASS THE BUCK HERE AND NOT TAKE RESPONSIBILITY FOR THE PROBLEM. WE HAVE LOST INCOME DUE TO OUR LACK OF HAVING A SECOND CAR, AS I MUST DRIVE MY HUSBAND TO WORK 15 MILES ONE WAY, THEN GO BACK ANOTHER 55 MILES THE OPPOSITE DIRECTION, SO NEITHER OF US CAN TAKE ON EXTRA WORK SO THAT EACH OF US HAS A WAY TO GET TO AND FROM WORK. *TR

Engine
Filed Jun 10, 201468,000 milesOH

AS WE WERE DRIVING, A "HAZARD" LIGHT COME ON THE DASH, THE ENGINE SHUT COMPLETELY OFF, AND A MESSAGE, "STOP CAR SAFELY," ALSO APPEARED ON THE DASH. WE DID SO, AND TURNED OFF THE CAR AND TURNED IT BACK ON. CAR DROVE FINE FOR ABOUT 5 MINUTES AND THE SAME THING HAPPENED. WE DID THIS FOR ABOUT AN HOUR OR SO TO GET HOME. HAD WE BEEN ON A BUSY INTERSTATE. A SUDDEN ENGINE SHUT OFF COULD HAVE BEEN VERY DANGEROUS. WE TOOK THE CAR TO THE DEALERSHIP AND WERE INFORMED THAT THE ELECTRIC BATTERY HAD OVERHEATED BECAUSE THE WATER PUMP WAS NOT WORKING. I HAVE COME ACROSS SIMILAR COMPLAINTS WHILE LOOKING INTO MY SITUATION. SOME EXAMPLES: HTTP://REPAIRPAL.COM/COOLANT-PUMP-ON-HYBRID-MAY-FAIL-AND-CAUSE-CELENGINE-SHUTDOWN-562. *TR

Electrical System
Filed Jun 5, 2014143,301 milesCA

THE ELECTRIC COOLING PUMP FAILS CAUSING THE MOTOR TO SHUT DOWN. THIS IS A KNOWN PROBLEM BY FORD AND THERE IS A SERVICE BULLETIN ON THIS PROBLEM. FORD NEED TO RECALL THIS ITEM. *TR

Engine
Filed May 26, 201475,000 milesMD

I WAS DRIVING MY 2008 FORD ESCAPE HYBRID AT ABOUT 65MPH IN THE LEFTMOST LANE SHORTLY AFTER MERGING FROM I83 SOUTH ONTO I395 (BALTIMORE BELTWAY) WHEN, WITH NO ADVANCE WARNING WHATSOEVER, THE GAS PEDAL STOPPED RESPONDING AT THE SAME TIME AS THE TRIANGLE WITH AN EXCLAMATION POINT AND THE "STOP SAFELY NOW" (AS IF I HAD ANY CHOICE) MESSAGE APPEARED. BY THE GRACE OF GOD I WAS ABLE TO COAST ACROSS 5 LANES OF TRAFFIC TO THE BREAKDOWN LANE. I WAS ANXIOUS TO GET HOME TO FEED THE DOGS, AND MY HUSBAND WAS OUT OF TOWN, SO RATHER THAN CALL A TOW TRUCK I RESTARTED THE CAR AND KEPT GOING IN THE RIGHT-HAND LANE FOR ANOTHER 3 OR 4 MILES UNTIL THE SAME THING HAPPENED AGAIN. IT TOOK ANOTHER 2 HOURS (WITH AN 15-20 ADDITIONAL STALLING EPISODES) UNTIL BEFORE I WAS ABLE TO MAKE IT HOME TO ANNAPOLIS. THROUGH THE INTERNET (AND MY HUSBAND CRAWLING UNDER THE CAR) WE HAVE CONFIRMED THAT THE SOURCE OF THE PROBLEM IS A WELL-DOCUMENTED FAULTY OEM HYBRID DRIVE TRAIN MECS COOLANT WATER PUMP. SEEMS TO ME THAT THIS IS A CATASTROPHIC FAILURE THAT IS EVERY BIT AS SERIOUS AS THE GM IGNITION SWITCH PROBLEM, AND A FATAL ACCIDENT WAITING TO HAPPEN. IT IS UNCONSCIONABLE THAT FORD HAS NOT ISSUED A RECALL ON THIS ISSUE, AND UNCONSCIONABLE THAT NHTSA HAS NOT FORCED FORD TO DO SO. *TR

Electrical System
Filed May 16, 201497,000 milesOH

ELECTRICAL SYSTEM IN MY FORD ESCAPE HYBRID 2008 SHUT DOWN WHILE DRIVING AT HIGH SPEED (INDICATOR WITH A TRIANGLE SHAPE AND AN ADMIRATION SIGN INSIDE). THE "STOP SAFELY NOW" SIGN WAS DISPLAYED AT THE SAME TIME. I COULD NOT ACCELERATE ANYMORE, THUS LOSING FULL CONTROL OF THE CAR. I PULLED OVER TO THE SHOULDER, TURNED THE ENGINE OFF AND TURNED ENGINE BACK ON. ONCE I TURN THE CAR OFF, IT WILL DRIVE AND THEN REPEAT. INITIALLY IT ONLY HAPPENED ON THE FREEWAY BUT NOW IT HAPPENS WHILE DRIVING AT REGULAR SPEEDS (25MPH). THE FIRST DEALER I TOOK IT TO TOLD ME TO REPLACE THE ENGINE COOLANT PUMP, I DID STILL THE SAME PROBLEM; I TOOK IT TO ANOTHER FORD DEALER WHO SAID I NEEDED TO REPLACE THE FILTER TO THE COOLANT PUMP, I DID STILL THE SAME PROBLEM. TODAY I WAS TOLD THAT THE THROTTLE BODY WAS BAD SO I REPLACED THIS, STILL THE SAME PROBLEM!!!! THIS IS A VERY DANGEROUS SITUATION WITH NOSOLUTION. FORD, PLEASE RECALL THE MODELS IMPACTED AND FIX THIS ISSUE AS SOON AS POSSIBLE BEFORE PEOPLE GET KILLED. *TR

Engine
Filed May 13, 201458,225 milesNH

CAR GOES LIMP. FORD HAS TSB 08-24-05. MECP FAILS. POOR DESIGN. HAS GONE LIMP ON ME ~8 TIMES. EACH TIME CAR DRIFTS TO A STOP REGARDLESS OF LOCATION, SPEED, ETC...(EG, CAN BE GOING 75MPH ON HIGHWAY) AND IT GOES LIMP. CANNOT MOVE AFTERWARDS FOR MINUTES. MANY CASES OF THIS HAPPENING HAVE BEEN REPORTED. TSB 08-24-5 STATES THAT SOME 2005-2008 ESCAPE HYBRID AND 2006-2008 MARINER HYBRID VEHICLES MAY EXHIBIT A RED TRIANGLE LIGHT AND CODES INDICATING A TRANSAXLE OVERTEMP. THIS CONDITION MAY RESULT IN REDUCED POWER AS THE SYSTEM ACTIVATES FAIL SAFE OPERATION. CODES P1A0E, P1A0F, P0A3C, P0A3E, P0A7A, P0A7C AND P1A0D MAY ALSO BE SET. *TR

Electrical System
Filed May 13, 201482,000 milesTX

FOR THE LAST MONTH OR SO, MY CAR HAS RANDOMLY STALLED, IN THE MIDDLE OF DRIVING. THE "PULL OVER SAFELY" LIGHT WOULD LIGHT UP, AND THE ENTIRE CAR WOULD SHUT DOWN. I TOOK IT TO THE DEALER, AND THEY SAID THAT I NEED TO REPLACE MY ELECTRONIC THROTTLE BECAUSE IT IS SHUTTING DOWN. AFTER RESEARCHING, I HAVE DISCOVERED THIS IS A COMMON PROBLEM AND I WOULD LIKE TO URGE FORD TO RECALL THE PART AND ACCEPT RESPONSIBILITY FOR SELLING DEFECTIVE CARS. *TR

Steering
Filed Apr 29, 2014150,000 milesNY

THE POWER STEERING LOCKED UP ON ME AS I WAS DRIVING MAKING IT IMPOSSIBLE TO DRIVE THE CAR. I WAS ABLE TO PULL OVER AND STOP THE CAR BECAUSE I HAPPEN TO BE DRIVING VERY SLOWLY AT THE TIME AND SHUT OFF THE CAR AND THEN RESTARTED IT. AFTER I RESTARTED IT THE STEERING WORKED FINE. I LOOKED ONLINE TO SEE WHY THAT WOULD HAPPEN AND I FOUND 302 OTHER PEOPLE COMPLAINING OF THE SAME PROBLEM HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2008/FORD/ESCAPE/STEERING. THE COMPLAINTS SAY THAT THIS WILL HAPPEN MORE AND MORE FREQUENTLY AND CAN HAPPEN WHEN DRIVING ON THE HIGHWAY. FORD IS NOT DOING A RECALL APPARENTLY EVEN THOUGH THIS LACK OF STEERING HAPPENS WITH NO WARNING AS PEOPLE ARE DRIVING AT HIGH RATES OF SPEED. THIS IS VERY DANGEROUS! *JS

Steering
Filed Apr 20, 201485,900 milesCA

DRIVING UP A SLIGHT HILL THROUGH A GRADUAL S CURVE WITH A SUDDEN LOSS OF THE POWER STEERING. AT THE TOP OF THE HILL THE POWER RETURNED. I AM FILING THIS BECAUSE I NOTICED THAT THERE ARE QUITE A FEW REPORTS OF INCIDENTS SIMILAR TO THIS WITH THE 2008 ESCAPE. IT COULD BE VERY DANGEROUS. *TR

Power Train
Filed Apr 11, 2014120,000 milesCA

I WAS DRIVING ON THE HIGHWARY GOING ABOUT 70 MPH WHEN THE ACCELERATION WENT OUT AND THE OK TO STOP SAFELY LIGHT CAME ON. I PULLED OVER AND STOPPED AND RESTARTED THE CAR AND IT OPERATED OK. THIS IS PROBABLY THE 6TH TIME THIS HAS HAPPENED IN THE LAST MONTH. I WILL BE TAKING IT IN FOR REPAIRS. I CALLED FORD REGARDING THIS ISSUE BECAUSE THERE IS A LIMITED CUSTOMER SATISFACTION PROGRAM BUT WAS TOLD BECAUSE MY CAR WAS NOT BUILT AT A PARTICULAR FACTORY MY CAR WAS NOT COVERED BY THIS LIMITED PROGRAM, EVEN THOUGH IT IS THE EXACT SAME PROBLEM AS I HAVE SEEN ON OTHER WEBSITES. THIS IS SHOULD BE PART OF A RECALL. *JS

Service Brakes
Filed Apr 8, 201465,000 milesIL

WHEN COMING TO A STOP THE CAR JERKED/PULSATES AND ABS INDICATOR BLINKED. THE PROBLEM IS CONTINUOUS. THIS SEEMS TO BE A COMMON PROBLEM WITH FORD BASED ON INTERNET RESEARCH. *TR

Power Train
Filed Apr 4, 2014110,000 milesGA

CAR ENGINE TURNED OFF AT 70 MPH. I WAS ABLE TO DRIVE THE CAR TO THE SHOULDER OF THE ROAD. PRIOR TO THE ENGINE SHUT-OFF, ONLY THE "WRENCH INDICATOR" WAS ON; IT COMES ON OCCASIONALLY. SERVICE CENTERS CAN NEVER DIAGNOSE THE ISSUE ONCE THE CAR HAS TURNED OFF. WARNING LIGHT ON DASH SAID "SAFETY MODE" AT THE TIME OF ENGINE SHUT-OFF. I WAS ABLE TO RESTART THE CAR AFTER ABOUT TWO MINUTES. DASH WARNING INDICATORS TURNED OFF. GOT BACK ON THE INTERSTATE ONLY FOR THE CAR ENGINE TO TURN-OFF AGAIN AT THE BASE OF AN OFF-RAMP ABOUT FOUR MILES FARTHER UP THE ROAD. I WAS DRIVING THE CAR AT 55-60 MPH BEFORE THE SECOND INCIDENT. I WAS ABLE TO PULL INTO THE FORD DEALERSHIP. *TR

Steering
Filed Apr 4, 2014100,100 milesMN

POWER ASSISTED STEERING LOCKED UPON STARTING THE CAR, THIS HAS HAPPENED EVERY TIME I START MY CAR AND I HAVE TO RESTART MY CAR 6+ TIMES TO GET MY STEERING TO UNLOCK. THE STEERING WHEEL SHAKES AT STOPLIGHTS AND IS FAVORING THE LEFT WHEN DRIVING STRAIGHT. WHEN THE STEERING IS LOCKED IT IS NEAR IMPOSSIBLE TO TURN THE CAR. I HAVE TO WORRY EVERY DAY THAT THE CAR MIGHT LOCK UP ON THE FREEWAY WHEN I AM DRIVING TO WORK. I HAVE SEEN HUNDREDS OF OTHER REPORTS LIKE THIS ON THE INTERNET YET NO RECALL... *TR

Steering
Filed Mar 24, 2014166,666 milesIL

LOST POWER STEERING TOTALLY ON MY FORD ESCAPE. NO WARNING LITES WERE DISPLAYED. HAVE HAD THE STEERING STOP A FEW TIMES BEFORE AND STOPPED VEHICLE AND RESTARTED AND NO PROBLEMS. PER FORD WHEN I ASKED IN PAST IT WAS SOMETHING TO DO WITH THE SENSOR LOCATED IN STEERING COLUMN BUT NOTHING SHOWED UP IN THE COMPUTER. I HAVE EMAILED FORD AND RECEIVED A RESPONSE THAT THERE IS NO RECALL OR FINANCIAL ASSISTANCE TO REPAIR PROBLEM. THEY RECOMMEND I SAVE THE RECEIPT OF ABOUT $1700.00. IN CASE THEY DO A RECALL LATER. *TR

Steering
Filed Mar 19, 201479,124 milesCA

SEVERAL TIMES SINCE BUYING MY CAR IN NOV 2013 MY STEERING WHEEL HAS LOCKED UP ON ME SO THAT IT IS EXTREMELY DIFFICULT TO TURN THE WHEEL, TYPICALLY WHEN TURNING A CORNER, ALMOST CAUSING ACCIDENTS. I HAVE BEEN VERY LUCKY THAT THERE WERE NO OTHER VEHICLES AROUND SINCE I WAS UNABLE TO PULL COMPLETELY OVER IN ONE CASE AND I WAS UNABLE TO COMPLETE THE TURN IN MY OWN LANE IN ANOTHER. I AM VERY WORRIED THAT THIS WILL HAPPEN IN TRAFFIC AND MYSELF AND OTHERS COULD BE INJURED OR EVEN KILLED. AND NEITHER FORD OR WARRANTY COMPANY IS WILLING TO REPAIR/REPLACE. *TR

Air BagsCrash
Filed Mar 18, 2014127,000 milesMO

SINCE THE FIRST TIME I EXPERIENCED A BRAKING FAILURE INCIDENT I HAVE DONE A LOT OF RESEARCH&VISITS TO MECHANICS TO RETRIEVE CODES THROWN FROM THE CAR OFF DIAGNOSTIC MACHINES. REPLACING THE HCU CARRIES A PREMIUM PRICE TAG OF $5K-7K. PRIOR TO THE FIRST ACCIDENT,THERE IS NO OBVIOUS WAY THAT I COULD HAVE DAMAGED THE HCU WITH MY VERY NORMAL DRIVING HABITS (I.E.NO HISTORY OF TOWING, NO LONG DOWNHILL BRAKING)&THE HCU IS NOT A COMPONENT SUSCEPTIBLE TO WEAR TO THE POINT OF EARLY FAILURE. I BELIEVE THAT THE ESCAPE HYBRIDS BRAKING SYSTEM IS DEFECTIVE BY DESIGN (HENCE THE TSB)&FAULT LIES WITH FORD.I CONSIDER THIS BRAKE FAILURE VERY SERIOUS&A PROBLEM THAT FORD HAD NEVER BOTHERED TO NOTIFY ME ABOUT OR RECALL.MY ATTEMPTS TO GET FORD'S ATTENTION ON THIS MATTER HAVE BEEN FRUITLESS.TO SUMMARIZE NHTSA IS NOT CONCERNED B/C NOBODY HAS GOTTEN KILLED BY THESE DEFECTIVE BRAKES. FORD CLAIMS NO RESPONSIBILITY FOR THIS VERY SERIOUS&SIGNIFICANTLY DANGEROUS DESIGN FLAW.AFTER SEVERAL EPISODES OF BRAKE FAILURE I FOUND TSB 05-8-5 (8/5/05 NHTSA ID#10017553:ESCAPEHYBRIDVEHICLES EXHIBIT THE YELLOW ABS&RED E- BRAKE WARNING LAMPS ILLUMINATING AFTER THE ENGINE IS STARTED,&AN INCREASE INBRAKE PEDALEFFORT)FORD CLAIMS NO RESPONSIBILITY TO DEAL W/THE PROBLEM.ITS NOT SAFE TO DRIVE W/O THE REPAIR,IT HAD NO VALUE BEING BROKEN,&I DID NOT HAVE THE CONSCIENCE TO SELL THE VEHICLE W/A DANGEROUS PROBLEM.FORDS FAILURE TO PROACTIVELY ADDRESS THIS SAFETY ISSUE IS RATHER APPALLING.FORD ABANDONED ME W/A$7,000 BILL TO REPAIR A PROB

Steering
Filed Mar 18, 201451,000 milesCA

I STOPPED AT A STOP SIGN AND ATTEMPTED TO TURN LEFT UP A HILL. THE STEERING LOCKED AND FOR A SECOND OR TWO I COULDN'T TURN AND WAS AFRAID I WOULD CRASH INTO THE HILLSIDE. AFTER BRAKING THE STEERING COLUMN UNLOCKED. I TOOK IT TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM SO THEY RECOMMEND REPLACING THE WHOLE COLUMN AT MY EXPENSE. *TR

Steering
Filed Mar 17, 201493,000 milesNC

THIS HAS HAPPENED MULTIPLE TIMES.... WHILE DRIVING SLOW (5-10 MPH) AND TURNING, POWER STEERING GOES OUT MAKING IT EXTREMELY DIFFICULT TO TURN THE WHEEL. THIS HAS RESULTED IN NEAR HEAD-ON COLLISIONS MORE THAN ONCE WHEN THE TURNING RADIUS COULD NOT BE MAINTAINED AND I DRIFTED OVER INTO ONCOMING TRAFFIC. THIS IS A MAJOR SAFETY CONCERN THAT MANY OTHERS WITH THESE ELECTRIC POWER STEERING ESCAPE HYBRIDS HAVE HAD. I WILL NOT LET MY WIFE DRIVE THE VEHICLE NOW UNTIL WE HAVE SAVED ENOUGH TO FIX THE PROBLEM (QUOTED $1,400.00). *TR

Engine
Filed Mar 9, 201485,803 milesCA

MULTIPLE INCIDENTS OF THE VEHICLE SHUTTING DOWN OCCURRED ON 3/8/2014 BEGINNING WHILE TRAVELLING ALONG A 2-LANE HIGHWAY (CA-74 AROUND IDYLLWILD AREA) AT APPROXIMATELY 10:30 P.M. VEHICLE DISPLAYED RED TRIANGLE ICON WITH EXCLAMATION POINT INSIDE THE TRIANGLE AND WORDS IN RED "STOP SAFELY NOW", AT WHICH POINT POWER TO THE ENGINE WAS DISABLED ALTHOUGH POWER STEERING APPEARED TO STILL BE ACTIVE. I THEN PULLED OVER AT A TURN-OUT (LUCKILY ONE WAS NEARBY SINCE I WAS GOING UPHILL AND LOSING SPEED QUICKLY). I PROCEEDED TO TURN THE IGNITION TO THE OFF POSITION AND WITHIN MINUTES RE-STARTED WITHOUT FURTHER INCIDENT UNTIL APPROXIMATELY MIDNIGHT AT WHICH POINT I WAS TRAVELLING ALONG A MAJOR FREEWAY IN SAN DIEGO I-15 SOUTHBOUND AT A SPEED OF 65-70 MPH. AT THIS POINT THE VEHICLE BECAME DISABLED AFTER DISPLAYING THE RED ICON AND WORDS DESCRIBED ABOVE. THIS HAPPENED AGAIN 4 SEPARATE TIMES. THESE 4 INCIDENTS OCCURRED WITHIN A 6 MILE STRETCH OF EACH OTHER AND WITHIN A 20 MINUTE WINDOW. THERE WAS NO OTHER INDICATION THAT ANYTHING WAS WRONG WITH THE VEHICLE - NO SYSTEM NOTICE OF OVERHEATING, FAULTY ELECTRICAL, ETC. *TR

Engine and Engine Cooling
Filed Mar 6, 2014115,000 milesCA

CAR LIGHTS COME ON .I CHANGED WATER PUMP.NOW SIGN COMES AGAIN IT IS HEAT SENSOR WHAT I HEAR FROM OTHER PEOPLE .SIGN SAYS STOP NOW SAFELY, , ONCE YOU STOP TURN THE SWITCH OFF AND ON THEN CAR STARTS , BUT IT HAPPENS AGAIN EVERY WEEK, I HAVE FAMILY LIKE MOST OF OTHER PEOPLE WHO HAVE FORD ESCAPE HYBRID ARE GOING WITH SAME ISSUE,S .FORD IS NOT DOING ANY THING ABOUT IT, WHEN SIGN COME ON THE FREE WAY THAT IS VERY DANGER. HOW COME THERE IS NO RECALL ON IT. WHEN JAPANESE TOYOTA PRIUS OR ANY CAR HAS PROBLEM THAT BE CAME BIG ISSUE BUT WHEN THAT IS FORD MADE IN USA NO ONE TALKS ABOUT IT, SO SAD, I HOPE FORD WILL DO SOME THING ABOUT THIS. *TR

Engine
Filed Feb 28, 201485,000 milesCA

THIS WEEK THE NEWS HAD STORIES ABOUT GENERAL MOTORS RECALLING SEVERAL CARS BECAUSE THE IGNITION CAN SUDDENLY TURN OFF CAUSING THE CAR TO LOSE POWER WHILE DRIVING. THERE WERE EVEN DEATHS DUE TO BAD ACCIDENTS AS A RESULT OF THE IGNITION FAILURE AND CAR LOSING POWER. THIS REMINDED ME OF AN INCIDENT THAT HAPPENED TO ME WHICH WAS SIMILAR. I WAS DRIVING MY 2008 FORD ESCAPE HYBRID LAST DECEMBER, ON I-280 IN SAN FRANCISCO DURING RUSH HOUR AT 65 MPH, WHEN SUDDENLY THE DASH BEEPED AT ME, FLASHED THE CHECK ENGINE LIGHT, DISPLAYED A MESSAGE TO PULL OVER SAFELY, AND THE ENGINE HAD NO POWER! I SUDDENLY FOUND MYSELF IN HEAVY TRAFFIC, MIDDLE LANE OF THE FREEWAY AND NO POWER TO SAFELY PULL OVER. I WAS LOSING SPEED AND SLOWED TO WHERE I CUT BETWEEN OTHER CARS AND OVER TO THE SHOULDER. I'M SURE I CUT SOMEONE OFF IN THE PROCESS. LUCKILY THERE WAS NOT A HORRIBLE ACCIDENT. THERE COULD HAVE EASILY BEEN AN ACCIDENT. THE SAME THING HAPPENED THREE MORE TIMES IN THE NEXT FEW DAYS BEFORE I TOOK THE CAR TO THE DEALER TO BE FIXED. THEY INDICATED THAT THIS IS A COMMON PROBLEM OF WHICH THEY ARE AWARE. THE FORD DEALER DIAGNOSED IT WITH CODE P1A0D, WHICH WAS A BAD COOLANT PUMP FOR THE ELECTRIC GENERATOR. I DID SOME RESEARCH AND FOUND THAT MANY OTHER FORD ESCAPE OWNERS HAVE EXPERIENCED THE SAME SITUATION AS I DID WHERE THE VEHICLE LOST POWER WHILE AT HIGH SPEED AND PUT THEM INTO A DANGEROUS SITUATION. A SIMPLE GOOGLE SEARCH ON THIS FINDS SEVERAL BLOG REPORTS OF PEOPLE WITH SIMILAR SITUATIONS. FORD HAS YET TO I

Engine and Engine Cooling
Filed Feb 27, 201467,838 milesMN

WHILE DRIVING 65 MILES PER HOUR AN ALARM SOUNDED AND THE ODOMETER READ "STOP SAFELY NOW." I LOST ALL POWER TO THE VEHICLE AND WAS ABLE TO PULL OVER SAFELY. I WAS ABLE TO RESTART THE VEHICLE WITH NO PROBLEM AND CONTINUED ON MY WAY. WHEN I REACHED 60 MILES PER HOUR THE SAME THING HAPPENED. THIS CONTINUED TO HAPPEN 6 TIMES AND THEN THE ODOMETER READ "HIGH ENGINE TEMP" AND THE VEHICLE THEN DIED AND MADE A "WHIRLING" SOUND. I HAD THE VEHICLE TOWED TO THE DEALERSHIP AND WHEN I GOT THERE THEY TOLD ME "I WAS ABLE TO START IT RIGHT UP." THE DEALERSHIP FOUND IT TO BE TSB 8-24-5. THE COOLANT PUMP WAS NOT WORKING AND NEEDED TO BE REPLACED. FORD IS WELL AWARE OF THIS PROBLEM AND STILL HAVE NOT PLACED A RECALL ON THIS!! WHAT WILL IT TAKE, PEOPLE TO DIE WHEN THIS HAPPENS? FOR ME, THIS WAS THE LAST STRAW. I TRADED IN MY 2008 FORD ESCAPE HYBRID AS I NO LONGER FELT SAFE IN THIS VEHICLE!!

Service Brakes
Filed Feb 25, 201434,000 milesCA

I HAVE A 2008 FORD ESCAPE HYBRID IN EXCELLENT CONDITION WITH APPROXIMATELY 34,000 MILES ON IT WITH A HISTORY OF NO ACCIDENTS AND WELL KEPT MAINTENANCE. HOWEVER, THIS MORNING WITH NO NOTICE THE BRAKE ABS INDICATOR LITE UP WITH A WARNING "REGEN BRAKED DISABLE" AND "CHECK BRAKE SYSTEM MESSAGE CENTER" FOR WHICH I DROVE IT DIRECTLY TO THE FORD DEALERSHIP. ONE HOUR LATER AND TWO CODES I HAVE NEVER HEARD OF C-1475 AND C-1312 AND AN ESTIMATE OF $5400 FOR THE REPAIR LEFT ME IN SHOCK. NOT UNDER WARRANTY. I DON'T UNDERSTAND A CAR BARELY USED IN 5 AND A HALF YEARS COULD HAVE SUCH A MAJOR CATASTROPHIC PROBLEM IF IT COULD NOT BE LINKED TO A PROBLEM WITH THE MANUFACTURER? I AM LUCKY I WAS NOT ON THE FREEWAY, AS THE BREAKS BECAME DIFFICULT TO USE ON THE WAY TO THE DEALERSHIP. FORD NEEDS TO OWN UP TO THIS PROBLEM, AS THERE HAVE BEEN MANY COMPLAINTS BEGINNING AS EARLY AS 2005 MODELS. I UNDERSTAND WEAR AND TEAR ON A CAR IS THE RESPONSIBILITY OF THE OWNER, HOWEVER, IF IT IS MAINTAINED WELL AND EVEN THE MECHANIC HAS NEVER SEEN THE HCU AND ECU GO OUT AT THE SAME TIME, FORD NEEDS TO OWN UP TO THEIR MISTAKE. *TR

Steering
Filed Feb 25, 2014167,800 milesCO

STEERING WHEEL DEVELOPED EXCESS PLAY AND NOW PULSES AND VIBRATES WITH MINIMAL PRESSURE ON THE STEERING WHEEL. STEERING HAS NOT YET FAILED BUT TAKING CAR INTO THE DEALERSHIP TOMORROW. AFTER READING ABOUT SIMILAR PROBLEMS WITH FORD'S ELECTRONIC POWER ASSIST STEERING I'M NOW AFRAID TO DRIVE THE VEHICLE. OTHER PROBLEMS SEEM TO BE REPORTED AT SIMILAR MILEAGE TO OUR VEHICLE'S. *TR

Steering
Filed Feb 23, 2014107,000 milesIN

WHILE DRIVING THE CAR I CAME TO A STOP SIGN AND THE STEERING WHEEL STARTED TO VIBRATE AND JERK WHEN THE CAR WAS STOPPED. THIS CONTINUED FOR THE DRIVE TO WORK, AT EACH STOP THE STEERING WHEEL WAS MOVING. WHEN LEAVING WORK, AFTER STARTING THE CAR, FOUND THAT THERE WAS NO POWER STEERING. TURNED OFF THE CAR AND RE-STARTED IT, THE POWER STEERING CAME BACK. SINCE THAT TIME THE PROBLEM HAS BECOME MORE FREQUENT. SOMETIMES I HAVE TO RESTART THE CAR A FEW TIMES BEFORE THE STEERING ACTIVATES. WE JUST DROPPED IT OFF AT A DEALERSHIP FOR INSPECTION, OUR LOCAL GARAGE COULD GET NO HELP FROM FORD ON WHAT WAS REQUIRED FOR THE REPAIR OR WHAT THE COMPUTER CODES MEANT, OTHER THAN THEY WERE RELATED TO THE STEERING COLUMN. SO NOW WE ARE BEING TOLD BY FORD THAT THE REPAIR CAN RANGE FROM $600 TO $1,500.00 TO FIX THE PROBLEM, BUT THEY ARE NOT SURE WHAT IT IS, AND THAT THEY DO NOT BELIEVE WHAT WAS REPORTED ON THE INTERNET IS THE CAUSE. IF ALL OF THE SYMPTOMS MATCH THE OTHERS LISTED HOW CAN THE PROBLEM BE SOMETHING ELSE? *TR

Vehicle Speed Control
Filed Feb 20, 201481,985 milesCA

WHILE TRAVELING AT INTERSTATE SPEEDS (65 -70 MPH) IN THE MIDDLE LANE, MY 2008 FORD ESCAPE HYBRID HAD A SUDDEN LOSS OF POWER WITH A RED TRIANGLE EXCLAMATION MARK INDICATOR LIGHT IN THE DRIVER MESSAGE CENTER READING 'STOP VEHICLE SAFELY', HAD TO COAST TO THE SIDE OF THE INTERSTATE WHICH WAS VERY DANGEROUS, THIS SUDDEN LOSS OF POWER INCIDENT ALMOST ENDED IN ME BEING REAR ENDED AND THEN IN A COLLISION AS I TRIED TO CROSS OVER TO THE EMERGENCY LANE. COULD YOU PLEASE INVESTIGATE THIS. I WILL BE TAKING MY CAR INTO THE SHOP TOMORROW TO SEE WHAT THEY SAY. I SEE ON THE INTERNET THAT MANY OTHER FORD ESCAPE OWNERS HAVE HAD THIS SAME THING HAPPEN TO THEM. *TR

Engine and Engine Cooling
Filed Jan 21, 201458,570 milesCA

PULLING AWAY FROM COMPLETE STOP AT STOP SIGN THE ENTIRE CAR SHUT DOWN SUDDENLY LEAVING DRIVER WITHOUT ANY POWER TO PULL TO CURB OR TO SAFELY LEAVE ROADWAY. MESSAGE ON DASH READ "STOP SAFELY NOW". CAR TOTALLY DISABLED. RESTARTED AFTER SEVERAL MINUTES. STAR FORD OF GLENDALE HAD CAR FOR A COMPLETE DAY TO DETERMINE NATURE OF PROBLEM - AT END OF DAY HAD NO REASON FOR COMPLETE AND SUDDEN LOSS OF POWER. DRIVER AFRAID TO TAKE CAR ON FREEWAY FOR FEAR CAR WILL LOSE POWER ON FREEWAY AT HIGH SPEED. *TR

Steering
Filed Jan 20, 201466,000 milesCA

STOPPED AT INTERSECTION WAITING TO TURN LEFT. TURNED THE WHEEL LEFT TO MAKE THE TURN WHILE APPLYING THE ACCELERATOR. THE POWER STEERING SUPPORT WENT OUT, MAKING IT ALMOST IMPOSSIBLE TO TURN THE VEHICLE. THE WHEEL WAS PARTIALLY TURNED AND WOULD ESSENTIALLY NOT TURN ANY FURTHER. AT THE SAME TIME IT FELT LIKE THE BRAKES WERE NOT AS EFFECTIVE EITHER. AFTER APPROXIMATELY TWO SECONDS, POWER WAS RESTORED TO THE STEERING AND I WAS ABLE TO RECOVER AND COMPLETE THE TURN. THIS HAS HAPPENED THREE TIMES, ALL IN LEFT TURNS FROM A STOP WHILE ATTEMPTING TO BEGIN THE TURN. AFTER THE THIRD TIME I TOOK THE VEHICLE TO THE DEALER. THE FORD DEALER REPLACED COMPONENTS OF THE STEERING COLUMN IN AN ATTEMPT TO FIX THIS, AND SO FAR IT HAS NOT RETURNED.

Engine
Filed Dec 28, 201349,950 milesCA

WE WERE DRIVING ON HIGHWAY 80 GOING ABOUT 70 MPH WHEN THE ENGINE SUDDENLY SHUDDERED AND QUIT. A RED TRIANGLE WITH AN EXCLAMATION POINT IN THE CENTER APPEARED ON THE DASH WITH THE MESSAGE "STOP SAFELY NOW". FORTUNATELY, THERE WAS A SHOULDER AND NO TRAFFIC IN THE RIGHT LANE, SO WE PULLED OFF. WE SHUT THE ENGINE OFF AND RESTARTED IT A FEW MINUTES LATER. WE PROCEEDED, STAYING IN THE RIGHT LANE AND THE SAME THING HAPPENED. THIS OCCURRED 5 TIMES INCLUDING ONCE ON THE SAN FRANCISCO BAY BRIDGE. IN RESEARCHING THIS, I FOUND THAT THIS IS A COMMON PROBLEM WITH FORD ESCAPE HYBRIDS AND THAT IT IS A FAULTY MOTOR ELECTRONICS COOLANT PUMP. FORD HAS ISSUED A TECHNICAL SERVICE BULLETIN ABOUT THIS PROBLEM (TSB08-24-5), BUT HAS NOT YET ISSUED A RECALL. SINCE THIS IS A POTENTIALLY SERIOUS PROBLEM THAT COULD LEAD TO INJURY OR DEATH, I STRONGLY URGE YOU TO FORCE FORD TO ISSUE A RECALL. *TR

Steering
Filed Dec 10, 2013136,000 milesMD

THE FIRST TIME THIS OCCURRED WAS APPROXIMATELY 5 MONTHS AGO (EST. 132K MILES) WHILE DRIVING IN CITY TRAFFIC, I SWERVED AND BRAKE QUICKLY TO AVOID A ROAD HAZARD (LARGE POTHOLE) ESTIMATED SPEED WAS UNDER 20 MPH. THE POWER STEERING FAILED AND THE VEHICLE CONTINUED TO RUN IN ELECTRIC (HYBRID) MODE AND WAS ABLE TO MUSCLE IT OFF TO THE SIDE OF THE ROAD. RESTARTING THE ENGINE RESOLVED THE ISSUE AND THE CAR HAS BEEN FINE UNTIL TWO WEEKS AGO. THE SECOND TIME WAS IN LATE NOVEMBER, MILEAGE 135K, WAS SLOWLY TURNING INTO A TRAFFIC CIRCLE AT APPROX. 10 MPH, WITHOUT WARNING POWER STEERING FAILED THE SAME AS THE PREVIOUS TIME. I WAS ABLE TO STOP AND RESTART THE CAR WHICH RESTORED THE POWER STEERING. AFTER THE SECOND EXPERIENCE I DID SOME RESEARCH ONLINE AND AM SEEING THAT THIS IS A KNOWN ISSUE AND HAS BEEN REPORTED TO YOUR AGENCY (THREE DIFFERENT WEB SITES WITH MULTIPLE COMPLAINTS). I FIND IT HARD TO BELIEVE THAT A RECALL HAS NOT REQUIRED - SOMEONE WILL GET HURT IF THIS HAPPENS AT HIGHWAY SPEED TO AN INEXPERIENCED DRIVER. I HAVE WORKED AS A PROFESSIONAL MECHANIC AND HAVE A DECENT COMPREHENSION OF VEHICLE SYSTEMS (1974 - 1995), MY COMMENTS ARE BASED ON YEARS OF EXPERIENCE. I HAVE NOT VERIFIED THIS, BUT ONE OF THE WEB POSTS STATES THAT TOYOTA EXPERIENCED THE SAME ISSUE AND DID A RECALL. HTTP://WWW.ESCAPE-CITY.COM/VIEWTOPIC.PHP?F=38&T=21918&P=316290&HILIT=STEERING+FAILURE#P316290 HTTP://WWW.GREENHYBRID.COM/DISCUSS/F26/LOSS-POWER-LEFT-TURN-29211/ HTTP://WWW.HYBRIDCARS.COM/FORUMS/SHOWTHREAD.PHP?1

Engine
Filed Dec 9, 2013AZ

THROTTLE BODY FAILURE; ACCELERATION ISSUES. *TR

Electrical System
Filed Dec 4, 201387,000 milesCA

ELECTRICAL SYSTEM IN MY FORD ESCAPE HYBRID 2008 SHUT DOWN WHILE DRIVING AT HIGH SPEED (INDICATOR WITH A TRIANGLE SHAPE AND AN ADMIRATION SIGN INSIDE). THE "STOP SAFELY NOW" SIGN WAS DISPLAYED AT THE SAME TIME. I COULD NOT ACCELERATE ANYMORE, THUS LOSING FULL CONTROL OF THE CAR. I PULLED OVER TO THE SHOULDER, TURNED THE ENGINE OFF AND TURNED ENGINE BACK ON. THE PROBLEM REPEATED FIVE TIMES. I WAS FINALLY ABLE TO MAKE IT HOME. THIS IS A VERY DANGEROUS SITUATION. WHILE DOING RESEARCH ON THE INTERNET I FOUND THAT THIS IS A KNOWN ISSUE RELATED TO THE COOLANT PUMP SYSTEM. FORD, PLEASE RECALL THE MODELS IMPACTED AND FIX THIS ISSUE AS SOON AS POSSIBLE BEFORE PEOPLE GET KILLED. *TR

Service Brakes
Filed Nov 25, 201373,050 milesTX

ABS LIGHT AND BRAKE LIGHT WENT ON HEARD A BEEP AND HAD NO BRAKES WHAT SO EVER . I EVENTUALLY STOPPED BY ENTERING THE CAR IN TO NEUTRAL AND HITTING THE EMERGENCY BRAKE. TURNED THE CAR OFF AND WHEN I TURNED ON AGAIN IT WENT AWAY, MY MECHANIC SAYS ITS GOING TO COST $1200 MASTER CYLINDER NEEDS TO BE REPLACED. I THINK FORD NEEDS TO RECALL THE PARTS RELATED WITH THIS ISSUE SINCE IT'S SAFETY RELATED. *TR

Service Brakes
Filed Oct 21, 2013120,000 milesPA

WHILE EXITING A STATE ROUTE ON A OFF RAMP I WAS APPLYING BRAKES ON A TURN. THE BRAKE LIGHT, ABS LIGHT, CHECK BRAKES WARNING CAME ON AND I LOST ALL OF MY BRAKES. FAULT CODES THAT ARE SETTING ARE U2023,C1526,C1477. FORD IS AWARE OF THIS PROBLEM AND TO REPAIR IT YOU MUST REPLACE THE MASTER CYLINDER $850 AND ABS PUMP ASSEMBLY $3500. *TR

Engine
Filed Oct 17, 201392,827 milesTX

IT WAS THURSDAY, OCTOBER 17, 2013. THE AMBIENT AIR TEMPERATURE WAS ABOUT 62 DEGREES. IT WAS SUNNY. THE STREETS WERE DRY. I WAS DRIVING SOUTH FROM AUSTIN TO NEW BRAUNFELS, TEXAS ON I-35 AT APPROXIMATELY 7:15 A.M. I HAD THE SPEED CONTROL SET FOR 55 M.P.H. AS I WAS LEAVING SAN MARCOS, AN ALARM TONE SOUNDED, AND THE DASH BOARD DISPLAY SHOWED "STOP SAFELY NOW" AND THE ENGINE SHUT OFF. I WAS ABLE TO MOVE TO THE SHOULDER USING BATTERY POWER ONLY AT LESS THAN 20 MILES AN HOUR, CAUSING ISSUES WITH OTHER TRAFFIC ON THE INTERSTATE, WITH MANY OF THE OTHER DRIVERS ANXIOUS TO GET TO WORK. I STOPPED THE CAR, AND WHEN IT WAS SAFE TO DO SO, EXITED THE VEHICLE AND DID A PERIMETER SCAN FOR ISSUES. NONE WERE DETECTED. I OPENED THE HOOD AND CHECKED FOR UNTOWARD ISSUES. THERE WAS NO SMOKE. THE ENGINE WASN'T OVERLY HOT. OIL WAS FULL TO THE APPROPRIATE MARK. THE VEHICLE HAD BEEN SERVICED BY THE DEALERSHIP WHO SOLD THE VEHICLE TO ME ABOUT 1790 MILES PRIOR TO THIS INCIDENT, AND A FULL DIAGNOSTIC WAS PERFORMED WITHOUT ANY ISSUES DETECTED. AFTER COMPLETING THIS CHECK, I RESTARTED THE CAR AND DROVE FOR ANOTHER 20 OR SO MILES WHEN THE ALARM AND DISPLAY REPEATED AS ABOVE. AGAIN THERE WERE NO ISSUES. I RESTARTED THE VEHICLE AFTER ABOUT THREE MINUTES AND WAS ABLE TO COMPLETE THE 75 MILE COMMUTE. THE RETURN TRIP HAD NO ISSUES. SINCE THE VEHICLE SHUT DOWN COMPLETELY WITHOUT WARNING IN FAST-MOVING TRAFFIC, THIS IS A CATASTROPHIC FAILURE. INFORMATION FROM THE INTERNET INDICATES THAT FORD HAS HAD THIS ISSUE SINCE

Engine
Filed Oct 9, 201380,800 milesSC

DRIVING ON HIGHWAY WITH NO APPARENT PROBLEM, THEN SUDDENLY, THREE THINGS HAPPEN SIMULTANEOUSLY: 1) THE GAS ENGINE SHUTS OFF COMPLETELY, LEAVING NO POWER TO MAINTAIN SPEED, DECELERATION HAPPENS. 2) SAFETY ALERT LIGHT ILLUMINATES IN THE INSTRUMENT CLUSTER. IT'S A RED TRIANGLE WITH "!" INSIDE OF IT. 3) MESSAGE CENTER DISPLAYS "PULL OVER SAFELY" OR WORDS TO THAT EFFECT. THIS LEAVES YOU WITH ABSOLUTELY NO RECOURSE, OTHER THAN TO SOMEHOW GET TO THE SIDE OF THE ROAD, OUT OF THE WAY OF ANY TRAFFIC CONDITIONS THAT ARE AROUND YOU AT THAT INSTANT. THE ELECTRIC HYBRID MOTOR STILL OPERATES, BUT THAT'S ONLY GOOD TO CREEP ALONG LIKE A GOLF CART, DOWN THE SHOULDER OF THE HIGHWAY, IF THE SAFETY OF THE SHOULDER LOOKS BETTER UP AHEAD, TO GET OUT OF THE WAY OF THE TRAFFIC THAT'S ZOOMING BY. CORRECTIVE ACTION, ONCE THE OWNERS MANUAL IS STUDIED, IS TO PUT IT IN PARK, AND TURN OFF THE IGNITION. THEN, RE-START AND GO. IT OPERATES AS IF NOTHING HAD JUST HAPPENED! THEN, IN A WHILE, IT HAPPENS AGAIN, AND AGAIN, AND AGAIN, (VARYING MILES BETWEEN EPISODES, ANYTHING ROUGHLY FROM 1 MILE TO 70 MILES) UNTIL EITHER YOU FINALLY GIVE UP AND HAVE IT TOWED, OR YOU FINALLY GET IT TO SOME FINAL DESTINATION. *TR

Service Brakes
Filed Sep 19, 201340,000 milesOH

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ABS, BRAKE AND REGENERATIVE LIGHTS ALL ILLUMINATED AS THE BRAKE PEDAL BECAME STIFF AND SPONGY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT WOULD NEED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE MASTER CYLINDER WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 40,000.

Engine
Filed Aug 27, 201362,500 milesAL

FAILURE OF THE ELECTRONIC WATER PUMP FOR THE HYBRID SYSTEM CAUSES THE IMMEDIATE SHUTDOWN OF THE VEHICLE LEAVING DRIVER NO POWER TO MOVE TO A SAFE AREA. THERE IS NO WARNING BUT JUST AN IMMEDIATE ELECTRICAL SHUTOFF UNTIL DRIVER CAN MOVE TO THE SHOULDER AND RESTART THE VEHICLE. THIS OCCURRED TWICE AND LEFT US IN VERY DANGEROUS SITUATIONS BEFORE I HAD THE CAR REPAIRED. FORD WOULD NOT REPLACE THE PART CLAIMING IT IS NOT COVERED UNDER THEIR HYBRID WARRANTY ALTHOUGH THE PART IS INTEGRAL TO THE HYBRID SYSTEM. PART SHOULD BE RECALLED BEFORE FATALITIES OCCUR. *TR

Air BagsCrash
Filed Aug 17, 201335,000 milesCA

VEHICLE WOULD SHOW A WARNING MESSAGE AT HIGHWAY SPEEDS STOP SAFELY NOW AND THE FIRST TIME IT HAD DONE THIS WAS APPROX 1 YR FROM THE DATE OF ME BUYING THE VEHICLE. ON THE MORNING OF APRIL 21, 2013 THE SITUATION OCCURRED ONLY THAT THIS TIME I HAD A VEHICLE DIRECTLY BEHIND ME AND ANOTHER IN THE LINE TO MY RIGHT. MY ONLY OPTION ON A 2 LANE HIGHWAY WAS TO SWERVE TO MY LEFT TO AVOID ANY OTHER VEHICLES BEING INVOLVED. WITH NO CONTROL OVER BRAKES OR ACCELERATION I HIT THE METAL CENTER DIVIDER AIR BAGS ALL DEPLOYED EXCEPT FOR MY DRIVERS STEERING WHEEL. WITH THIS MY CAR WAS DECLARED TOTALED BUT I HAVE INCURRED MANY ADDITIONAL COSTS DUE TO THIS VEHICLE FAILURE. LOOKING AT THE WEBSITE 100+ COMPLAINTS AND ONLY 1 INVESTIGATION. SOMETHING NEEDS TO BE DONE. *TR

Fuel/Propulsion System
Filed Aug 6, 201370,200 milesCA

WHILE TRAVELING AT HIGHWAY SPEED, THE CAR SUDDENLY LOSES ALL POWER AND THE STOP SAFELY NOW LIGHT COMES ON IN THE DASH. I HAD TO PULL OVER QUICKLY WHILE AVOIDING BEING KILLED BY HIGHWAY TRAFFIC. NO WARNING AT ALL. DURING MY ROAD TRIP, THIS HAPPENED 3 TIMES ON THE HIGHWAY. DURING MY RETURN TRIP, IT HAPPENED 3 MORE TIMES. PROBLEM WILL ONLY OCCUR AT HIGHWAY SPEEDS AND DURING LONG ROAD TRIPS. MY 20-MIN DRIVE TO WORK HAS NO ISSUES. THIS IS A SERIOUS SAFETY PROBLEM AND A FLAWED DESIGN ON FORD'S PART. MY FAMILY AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED DURING ANY ONE OF THE SIX TIMES THE CAR MYSTERIOUSLY DIED ON THE HIGHWAY. FROM MY RESEARCH, THIS PROBLEM CAN BE CAUSED BY SEVERAL COMPONENTS AND IS DIFFICULT TO DIAGNOSE IN THE SHOP. FOR OLDER MODELS, THERE HAS BEEN TSB'S ISSUED, BUT NOT FOR 2008 AND LATER MODELS. I HAVE KNOWN SEVERAL 2008 MODELS THAT EXPERIENCED THE SAME PROBLEM AROUND 60,000 - 70,000 MILES. BROWSING THOUGH THIS WEBSITE SHOWS MANY HAVE COMPLAINED ABOUT THIS ISSUE. FORD NEEDS TO ADDRESS THIS ASAP BEFORE SOMEONE GETS KILLED OR INJURED ON THE HIGHWAY. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Ford Escape Hybrid → · Every Escape Hybrid year → · How the figures are calculated →