2018 Ford Ecosport complaints

In about July of 2023 car stalled at the light , then eventually started. Upon arriving home I turned the car off then tried to restart it started in battery mode? I tried shutting it back off and the vehicle started rolling down the hill at about 3 mph and would not allow me to shift gears or steer the wheel. Brakes were not functioning. Once I reached the bottom of the hill I pulled the Emergency brake to stop the car. Car was towed to the Ofrd dealership and was in the shop for 2 weeks with them trying to determine what happened and what caused the failure. The dealer after 2 weeks said it was the computer system that needed to be reset. Which I found to be odd as it should not have taken that long if it was only the computer system. Fast forward to 2024 new recall on the vehicle, that sounds like what happen to my car in 2023 . Solution was supposed to be available in a few months and here we are in at the end of the year with no solution. I don't want to keep driving the vehicle with a chance it may stall on me without notice. There has yo be some kind of resolution as I would want a tragic accident to force a qui ker turn around.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact's husband connected the vehicle to the diagnostic machine. The contact retrieved a code for a misfire in cylinder #1. The vehicle was taken to the dealer and the spark plugs were replaced. The failure reoccurred. The contact stated that the failure had been persistent. The contact stated that the engine had previously been replaced, by a Nissan Dealer where the vehicle was purchased. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

See attached document for complaint.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 50-55 MPH, the low oil pressure warning light was illuminated, and the vehicle stalled. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the oil pump and the engine needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 55,000. VIN tool confirms parts not available.

The contact's client owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Can't open the hood either the latch or the cord is broken. It's very dangerous to drive the car while the engine oil is due to change. The latch or the cord is very defective. Also, airbag has been staying on the dashboard for a long time.

June 19. My engine light came on, low engine oil pressure warning on the display, and the power of my engine decreased rapidly. I was able to pull off the road and eventually park. Over the next few days I solicited advice about what could cause low engine oil pressure until I received the recall notice. Jun 23. After received a recall notice that mentioned low engine oil pressure so I called Matt Bowers Ford in Metairie, LA. I was told that a determination couldn't be made without a diagnostic and that I would be reimbursed for up to $250 for a tow. So I setup a tow to the dealership. Jun 25: Car is towed to dealership for diagnostic. July 1: No contact from dealership. Initiated correspondence. Confirmed engine issues were covered by ford and was promised a loaner as soon as one was available. July 8th: confirmed miscellaneous repairs were required. Requested to initiate claim eoth silverrock extended warranty. July9: Confirmef these were covered by extended warranty. Only needed a deductible. And interior cleaning fees. Reassured a loaner would be available soon since " we only get 1 loaner per service representative" Aug 8: Called dealer for status update and confirmed a loaner would not be made available and to contact the manufacturer. Manufacturer indicates rental reimbursement is available, but I explained I cant afford upfront costs for a rental. Since then I have contacted all other parties. Initiated a claim as a loss for insurance, denied. Requested a forbearance

There’s no fix available per the manufacturer.

While driving down the road the car started to make a weird clunking sound and started to jerk when I made a turns and continued to jerk until stopped. * Independent service removed and replaced the rear differential * There were no warning signs

See attached document for complaint.

See attached document for complaint.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while her daughter was driving approximately 65 MPH, the “Low Oil Pressure” message was displayed. Additionally, the contact stated that there was a rattling sound coming from the engine compartment. The vehicle was steered to the side of the road and turned off. The vehicle was towed to an independent mechanic. The contact was informed that there was an open recall on the vehicle and that the independent mechanic could not repair the vehicle under the recall. The vehicle was towed to a dealer to be diagnosed and the contact was informed that the engine and oil pump needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 65,800. VIN tool confirms parts not available.

The airbags light appears on the dashboard always ON, without going off for many months and also the engine light is always showing up on the dashboard without turning off for more than 2 years.

Engine and airbags lights are always shown on the dashboard without going off. It has been ON always and constantly for many months.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 40 MPH, the vehicle lost motive power and was vibrating abnormally. The contact was able to drive the vehicle back to the residence. The contact had not contacted a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 181,000. VIN tool confirms parts not available.

Brakes locked up. Been paying 11 months on my loan and the vehicle is in Texas while I live in Minnesota. Have had to buy another car and continue payments on my loan for this one though Ford will do nothing to resolve it.

The contact owns a 2018 Ford EcoSport. The contact stated while driving 55 MPH, the vehicle stalled intermittently. The check engine warning light was illuminated. The contact restarted the vehicle to correct the failure. The vehicle was taken to the dealer, where the crankshaft position sensor, transmission fluid pump, and oil pump assembly were replaced. An unknown software was also updated. The failure recurred, and the vehicle was taken back to the dealer. The dealer determined that the valve cover, spark plugs, and #2 ignition coil needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2018 Ford EcoSport. The contact stated while driving 35 MPH, the vehicle began to vibrate violently, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The oil pressure and check engine warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was unknown. VIN tool confirms parts not available.

I have a 2018 Ford EcoSport (Recall 23s64). I had asked the dealer about this recall during my last oil change that was apprx 1 month prior to breaking down. I was told I would contacted when the vehicle is ready to be brought in. I was out of town on [XXX] in CT when the dashboard warning indicated "Low Engine Oil Pressure." The car began to decelerate and I took the next exit in Wallingford Ct and called a Tow. There was no Ford Dealer in the area that would see me. My care was towed to Firestone where they diagnosed the issue as being related to the recall. I needed to get the car towed home, get a rental car, and hotel for one night because rental cars were not available until the next day. I have been in touch with Ford and the Ford Dealership. The information they are providing me is sketchy related to covering expenses related to these extenuating circumstances. I spoke with the Ford and Ford dealership about rental reimbursement 2 weeks ago. Only today was I advised that rental would only be reimbursed for Ford vehicles. I pushed back and asked for escalation at Ford. I would like clear and concise information from Ford and the Ford Dealer but they are not particularly forthcoming with information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine slowed to under 45 mph while driving on the highway, and vehicle was unable to function at higher speeds. Engine oil pressure low warning registered. Vehicle ceased being able to perform at highway speeds and had to be towed.

The contact owns a 2018 Ford EcoSport. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump, resulting in damages to the engine. The contact was informed that a replacement long block was required. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

See attached document for complaint

See attached document for complaint

When driving on the freeway, a low oil pressure alert came on, so the vehicle began to lose power and sound very bad. I had to stop on the freeway and pull over to a safe place on the road to check for any leaks or lack of oil. but everything was fine, I took him to a safe place away from the highway but the noise was constant so I had to ask for help from a tow truck to take him home since I was far from it

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal and the vehicle failed to respond. The contact stated that the vehicle stalled. The contact was able to restart the vehicle, but the vehicle was not functioning normally with the "wrench" symbol and the "low oil pressure" warning light was illuminated. The contact stated that the vehicle was independently gaining momentum and then losing momentum. The contact drove the vehicle to an independent mechanic who referred the contact to a dealer. The vehicle was not repaired. Additionally, the contact stated that the fuel gauge was no longer accurately measuring the fuel mileage. The contact stated that after refueling, the fuel gauge showed 65 miles remaining on the full tank of gasoline. The failure mileage was 39,978. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated while the brake pedal was depressed, the rear driver’s side and rear passenger’s side brake lights failed to illuminate as designed. No warning light was illuminated. The contact stated that the brake light bulbs had been replaced on several occasions. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 40 MPH, the "Low Engine Oil Pressure" warning light was illuminated. The contact pulled off the roadway and the vehicle stalled. The contact stated that the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed, and the engine was damaged and needed to be replaced; however, the parts to repair the vehicle were not available. The vehicle was not repaired. The failure mileage was 30,217. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, before receiving notification the contact had experienced a failure. The contact stated that while driving approximately 65 MPH, there was smoke coming from under the hood with an abnormal rattling sound coming from the engine compartment. The contact stated that the vehicle was losing motive power with the check engine and low oil pressure warning lights illuminated. The contact drove back to the residence and later had the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the oil pump had failed. The contact stated that the mechanic replaced the oil pump and timing belt, and recommended that the turbocharger be replaced. The contact stated that all parts were replaced; however, the turbocharger was not replaced. The vehicle was partially repaired. The contact started the vehicle and shifted into drive (D); however, the vehicle failed to exceed 30 MPH. The manufacturer was not informed of the failure. The contact stated that after receiving the recall notification, a local dealer was contacted, and the contact was informed that the part was not available. The failure mileage was 95,201. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact's son stated that while driving 50 MPH, there was an abnormal knocking sound coming from under the hood, and the "Low Engine Oil Pressure" message was displayed on the instrument panel. The contact's son was able to pull over to the shoulder and check the oil level. The oil level was normal, and the vehicle was driven to a local dealer, but the vehicle stalled before arriving. The vehicle was towed to the local dealer to be diagnosed but the result was not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at various speeds, the oil pressure warning light illuminated, and the RPMs were significantly reduced while driving. Additionally, there was a loud rattling sound coming from the engine compartment. The contact also stated that the check engine warning light was flashing on and off. An independent mechanic diagnosed the vehicle at the residence and informed the contact that the vehicle should not be driven. The contact was informed that the vehicle should be taken to the dealer for assistance. The vehicle was not repaired. The contact related the failure with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000. VIN tool confirms parts not available.

Back on February 27, 2024, my car was taken into the dealership due to a malfunction the oil pump gave out and dealership said that due to those issues "shavings were going into the transmission" which could cause further damage to the vehicle in increased risk of an accident. It is not going on to 5 months and nothing has been done I get calls that since it has been park for so long the vehicle is not getting more issues. At this point it has been one thing or another I had contacted Ford for assistance spoke to Orleis Smith back in May 16 due to lack of progress. Till this day nothing has been resolved the vehicle went in got check and only had the recall issues and now dude to its long stand still more issues have come up the original reason is once again put on the back burner. Due to my single mother status, I have a fixed income and an unable to pay for the recall fix upfront to later get a reimbursement. I would like some assistance since the vehicle is uses for work. Manufacturer Recall Number23S64 NHTSA Recall Number23V905

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 40 MPH, the check engine warning light illuminated, and the steering wheel was vibrating abnormally. The contact depressed the brake pedal; however, the vehicle was still vibrating abnormally. The contact stated that the failure was intermittent but had become a recurring failure at various speeds. The contact had not taken the vehicle to a dealer or independent mechanic. The contact called a local dealer and was advised to take the vehicle for a diagnostic test. The vehicle was not repaired. The failure mileage was approximately 53,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 30 MPH, the "Low Oil Pressure" warning light illuminated, and the vehicle stalled. The contact was unable to restart the vehicle and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed and caused damage to the engine. The contact was advised by the dealer that the oil pump was not available but had ordered an engine. The vehicle was not repaired. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed the vehicle lost motive power with the check engine warning light illuminated. The vehicle was able to restart but the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed as a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the residence. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was not available. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 45 MPH and attempting to depress the accelerator pedal, the vehicle failed to respond as intended. As a result of the failure, the contact drove in neutral a short distance to the residence. The contact also stated that the Auto Start/Stop warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the exhaust system was abnormally loud. The contact stated that the exhaust system sounded like a race car. The vehicle was taken to the dealer where it was diagnosed with exhaust system failure. The contact was informed that the exhaust system needed to be welded again. The vehicle was not repaired. Additionally, the contact stated that the failure had previously occurred in April 2024, and the exhaust system was welded by the dealer. The manufacturer was made aware of the failure but did not assist. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 56,000.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Swollen Lug Nuts.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 55 MPH, the low oil pressure and check engine warning lights illuminated. The contact stated that the vehicle stalled. The contact stated that the vehicle was towed back to the residence. The contact called a dealer but was informed that the earliest that an appointment could be scheduled was in August. The vehicle was not diagnosed or repaired. The failure mileage was approximately 72,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 70 MPH the check engine and the low oil pressure warning lights illuminated and the vehicle lost motive power. The contact stated that the vehicle was making an abnormal sound coming from the engine compartment. The contact pulled over and turned off the vehicle. The contact had the vehicle towed to an independent mechanic who determined that the oil pump had failed and damaged the engine. The contact was referred to a dealer by the mechanic. The contact was informed by the dealer that a diagnostic test and the repair had to be paid for out-of-pocket. The vehicle was not repaired. The failure mileage was approximately 79,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine and transmission warning lights illuminated. The vehicle then lost motive power. The vehicle was towed to the dealer, where it was determined that the failure was related to the recall and the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 70-75 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and drove to the residence; however, the vehicle failed to exceed 25-30 MPH while driving. The contact stated that the vehicle failed to restart while at the residence. The vehicle was towed to the dealer, where the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The car has check engine light on and low engine oil pressure light on. it is not drivable which means i do not have a car to drive. how do i get to work for a year? taking a year to get it resolved is terrible. they should provide a rental car or solution much faster. it is a safety issue to not have this solved.

The contact owns a 2018 Ford EcoSport. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump tension arm, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.