Page 2 of 3 · complaints 51–100 of 119

1998 Ford Crown Victoria complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Electrical System › Wiring › Fuses and Circuit Breakers
Filed May 15, 2002TX

THE HEADLIGHTS AND DASHBOARD LIGHTS START FLASHING ON AND OFF JUST LIKE THE HAZARD LIGHTS. I WAS USING THE AUTOMATIC FEATURE FOR THE HEADLIGHTS THE FIRST TIME IT HAPPENED THEN TRIED TO CONTROL THEM WITH THE MANUAL SWITCH TO NO AVAIL. I USED ONLY THE MANUAL FEATURE FOR A FEW DAYS AND DID NOT HAVE A PROBLEM. AFTER ABOUT A WEEK , I WAS COMING HOME A NIGHT AND AFTER HAVING THE LIGHTS ON FOR ABOUT AN HOUR THEY STARTED FLASHING AGAIN. TO GET HOME I WOULD TURN OFF THE HEADLIGHTS THEN WOULD SWITCH ON HAZARD LIGHTS FOR ABOUT A MINUTE THEN I COULD TURN THE HEADLIGHTS ON AND THEY WORKED FOR ABOUT FIVE MINUTES BUT WOULD START FLASHING AGAIN. I WOULD REPEAT PROCEDURE AND DROVE THE 25 MILES TO MY HOME. I CONTACTED TEXAN FORD WHO TOLD ME THEY WOULD HAVE TO KEEP MY CAR FOR 2-3 DAYS TO TRY TO DUPLICATE THE PROBLEM BEFORE THEY COULD FIX IT. THEY LED ME TO BELEIVE THAT THEY HAD NOT EVEN HEARD OF THIS KIND OF PROBLEM. I WENT BY A LOCAL REPAIR SHOP AND WAS TOLD THAT THEY HAD A PROBLEM LIKE THAT RECENTLY AND FOUND IT TO BE IN HEADLIGHT MODULE. I CONTACTED FORD MOTOR COMPANY CUSTOMER LINE TODAY AND WAS TOLD AFTER CHECKING THEIR RECORDS THAT NO COMPLAINTS OF THIS NATURE HAD EVER BEEN REPORTED TO THEM. THEY ADVISED ME TO LEAVE MY CAR WITH TEXAN FORD FOR THEM TO FIND TROUBLE. WHAT MUST HAPPEN OR HOW MANY DEATHS MUST OCCUR BEFORE THEY WILL BE TRUTHFUL ABOUT HAVING A PROBLEM WITH THEIR HEADLIGHT MODULE. PLEASE ADVISE.*AK

Fuel System, Gasoline › Carburetor System
Filed May 13, 2002NC

INTAKE MANIFOLD HAS CRACKED. FORD HAS EXTENDED WARRANTY ON VEHICLE'S MAKE AND MODEL; HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK *TT

Exterior Lighting › Headlights › Switch
Filed Jan 15, 2002OH

WHILE DRIVING AT NIGHTHEADLIGHTS SUDDENLY WENT OUT WITHOUT WARNING. CONTACTED INDEPENDENT MECHANIC. WAS INFORMED COPPER SWITCH HAD OVERHEATED AND WAS CAUSE OF PROBLEM.*AK

Seat Belts › Front › Retractor
Filed Jun 19, 2001LA

PASSENGER'S SEAT BELT FASTENS TOO TIGHTLY. ALSO, THERE IS AN OIL LEAK, AND ELECTRICAL DOORS ARE DEFECTIVE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 18, 2001TX

WHEN APPLYING BRAKES FRONT DISC BRAKES LOCK UP, CREATING EXTREME VIBRATION WHICH RESULTS IN LOSS OF STEERING CONTROL. *AK

Visibility › Rear Window Wiper/Washer › MotorCrash
Filed Apr 18, 2001CA

WHILE DRIVING AND HAVING WINDSHIELD WIPERS ON, ,WINDSHIELD WIPERS STOPPED WORKING. CONTACED DEALER.*AK

Suspension › Front › Control Arm › Lower Arm
Filed Feb 26, 2001CA

VEHICLE IS HAVING SAME SYMPTOMS AS MENTIONED IN RECALL # 98V322000.DIFFERENTIAL IS ALSO MAKING NOISE, POSSIBLY LOSING FLUID. *AK

Steering › Linkages
Filed Feb 5, 2001CT

TWO AUTHORIZED FORD DEALERS MISDIAGNOSED/FAILED TO DIAGNOSE UNTIL AFTER FORD'S BASIC BUMPER TO BUMPER (3/36) WARRANTY EXPIRED. FORD MOTOR COMPANY TOLD ME IT WAS A "DEALER PROBLEM" AND FURTHER TOLD ME IT WAS COVERED UNDER THE EXTENDED WARRANTY BUT THAT HAS A $50 DEBT. THIS TIE ROD ISSUE SEEMS TO BE A PROBLEM WITH THESE VEHICLES*AK.

Engine and Engine Cooling › Cooling System › Fan
Filed Dec 28, 2000RI

THE ELECTRICAL PLUG TO THE ALTERNATOR FAN MOTOR MELTS CAUSING VEHICLE TO OVERHEAT. *MJS

Fuel System, Gasoline › Delivery
Filed Dec 24, 2000TX

A FUEL OR BRAKE LINE DROPS OUT OF A CLIP UNDER GAS TANK. THIS IS NOT AN ISOLATED SITUATION. I'VE SEEN THIS LINE DRAGGING ABOUT 4" ABOVE THE HIGHWAY ON OTHER CROWN VICTORIA'S AND MERCURY GRAND MARQUIS THAT I PASS ON MY WAY TO AND FROM WORK. IT COULD RUPTURE IF THE UNDERCARRIAGE MAKES CONTACT WITH THE PAVEMENT, SUCH AS ELEVATED DRIVEWAYS, PARKING LOT ENTRANCES, OR POT HOLES. IT COULD ALSO BE TORN BY ROAD DEBRIS. MY NEIGHBOR PUT MY LINE BACK IN THE CLIP FOR ME. HE THOUGHT IT WAS PROBABLY A FUEL LINE, BUT HE WAS NOT SURE. IF IT IS A FUEL LINE AND IT RUPTURES WHEN THE UNDERCARRIAGE MAKES CONTACT WITH THE PAVEMENT, A SPARK COULD IT IGNITE THE GASOLINE CAUSING A LIFE THREATENING SITUATION. IF IT IS A BRAKE LINE, IT COULD BE POTENTIALLY LIFE THREATENING IF IT BECOMES RUPTURED OR TORN. WHATEVER TYPE OF LINE IT IS, THE PROBLEM COULD EASILY BE RECTIFIED BY REPLACING THE CLIP WITH ONE THAT WOULD NOT PERMIT THE LINE TO BECOME DISLODGED DURING NORMAL DRIVING. MY CAR HAS NEVER BEEN OFF THE ROAD. ALL MY DRIVING HAS BEEN HIGHWAY OR CITY DRIVING AND SOMEHOW THE LINE BECAME DISLODGED. *AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Oct 5, 2000TN

THE FUEL FILLER TUBE HAS A FLAP IN IT WHERE THE TUBE CONNECTS TO THE TANK TO PREVENT SPILLAGE IN THE EVENT OF A COLLISION OR UPSET. THE FLAP HAS STUCK IN A PARTIALLY OPEN POSITION CAUSING THE FUEL NOT TO FLOW FREELY INTO THE TANK. IN THIS OPEN POSITION, THE FLAP DOES NOT DO IT JOB OF KEEPING FUEL IN TANK. THEREFORE IN THE EVENT OF AN OVERTURNED VEHICLE THE FUEL WOULD LEAK OUT CREATING A FIRE HAZARD

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Oct 5, 2000TN

THE FUEL FILLER TUBE HAS A FLAP IN IT WHERE THE FOLLER TUBE CONNECTS TO THE FUEL TANK. THE FLAP IS THERE TO PREVENT SPILLAGE IN THE EVENT OF COLLISION OR UPSET. THE FLAP HAS STUCK IN A PARTIALLY OPEN POSITION PREVENTING FREE FLOWING OF FUEL. IN ADDITION, IN THE EVENT OF AN UPSET, THE FUEL WOULD FLOW OUT OF THE TANK CREATING A FIRE HAZARD. INASMUCH AS SAFETY IS INVOLVED, I BELIEVE FORD MOTOR COMPANY SHOULD ISSUE A RECALL.*AK

Structure › Frame and Members
Filed Sep 26, 2000CT

CRACKS FOUND IN THE FRONT END AREA OF THE FRAME AND WERE SPOT WELDED. *SLC

Suspension › Rear
Filed Sep 26, 2000CT

THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

Suspension › Rear
Filed Sep 26, 2000CT

THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

Suspension › Rear
Filed Sep 26, 2000CT

THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

Suspension › Rear
Filed Sep 26, 2000CT

THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

Suspension › Rear
Filed Sep 26, 2000CT

THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

Suspension › Rear
Filed Sep 26, 2000CT

THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

Tires
Filed Sep 11, 2000NY

A NEW VEHICLE BEGAN VIBRATING, ESPECIALLY IN COLDER WEATHER. THE CUSTOMER SUSPECTED THAT THE FIRESTONE OFFINITY TIRES TO BE THE CAUSE OF THE VIBRATION PROBLEM. IT WAS LATER CONFIRMED BY THE NEWS OF DEFECTIVE FIRESTONE SUV TIRES AND THE RECALLS MADE. HOWEVER, THE CUSTOMER DISCOVERED THAT THESE TIRES WERE NOT INCLUDED IN THE RECALL. THE CUSTOMER FEELS ALL FIRESTONE TIRES SHOULD BE INVESTIGATED. TIRE SIZE P225/60R16 AND DOT # W2X01P6258. *YH

Suspension › Rear
Filed Aug 10, 2000NJ

POLICE PACKAGE VEHICLE. WHILE DRIVING TRAILING ARM WHICH WAS SECURED BY A BRACKET AND LINK TO AXLE/TO FRAME, DETACHED WHICH CAUSED REAR AXLE TO DROP.IT MAY HAVE CAUSE A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

Structure › Body › Bumpers
Filed Jul 13, 2000AK

WE HAVE 7 1998 CROWN VICTOIAS PAINT KEEPS PEELING OF FRONT AND REAR BUMPERS IN NONACCIDENT RELATED INCIDENTS IS ANY ELSE HAVING THIS PROLEM? NO SAFETY DEFECT LISTED IN SUMMARY. *AK

Structure
Filed Jun 21, 2000ME

VEHICLE WAS IN ACCIDENT PRIOR TO SALE, THE VEHICLE IS NOT STRUCTURALLY SOUND AND MUST BE REMOVED FROM SERVICE, THE REPAIRS COMPLETED PRIOR TO SALE WERE NOT DONE PROPERLY, POOR WORKMANSHIP AND WELDING ERRORS.(ATTORNEY FOR CONSUMER) *MJS

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 28, 2000KY

THE 96 AND97 MODELS HAD FACTORY RECALLS, BUT THE SAME PROBLEM IN THE 98 MODELS HASN'T BEEN FIXED YET. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 7, 2000KY

HAVE HAD MULTIPLE FAILURES ON SEVERAL VEHICLES INCLUDING ADDITIONAL FAILURE OF OIL/LUBRICANT SYSTEM. FORD NOT RESPONDING FAVORABLY TOWARDS INVESTIGATION.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jan 3, 2000CO

THE GAS PUMP SHUT-OFF SWITCH CAUSED THE VEHICLE TO QUIT RUNNING ON 2 OCCASIONS, THE SECOND TIME THE POWER BRAKES AND STEERING QUIT WORKING AS WELL, THE CONSUMER STATES THAT A REPAIR LETTER WAS SENT OUT MARCH OF 1999. *SLC

Wheels
Filed Nov 1, 1999MA

THIS POLICE DEPARTMENT PURCHASED SEVEN 1998 FORD CROWN VICTORIAS. THE HUB CAPS ON THIS YEAR MODEL ARE CONSTANTLY COMING OFF THE VEHICLE AT VARIOUS LOW SPEEDS. SO FAR THIS DEPARTMENT HAS REPLACED 10 HUB CAPS FROM IT'S FLEET OF 1998 CARS. WE ARE NOT THE ONLY PD THAT HAS EXPERIENCED THIS PROBLEM. NUMEROUS AGENCIES ACROSS THE COUNTRY HAVE HAD THE SAME PROBLEM. THESES HUB CAPS HAVE DISLODGED THEMSELF FROM THE RIM DURING LOW SPEEDS. WE HAVE ONE INCIDENT WERE THE CAP STRUCK A PARKED MOTOR VEHICLE.HA

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Sep 22, 1999FL

THE CAR SUDDENLY VEERED LEFT UPON SUDDEN BRAKING ALMOST CAUSING LOSS OF CONTROL. CAR HAS ANTI-LOCK BRAKES THAT DID NOT ACTIVATE. TIRES ARE IN GOOD SHAPE AND PROPERLY INFLATED.

Exterior Lighting
Filed Sep 9, 1999CA

ALL EXTERIOR LIGHTS WENT OFF AND THEN FLASHED BACK ON WHILE DRIVING, UNABLE TO DETERMINE REASON FOR INTERMITTENT FAILURE. MJS

Visibility › Rearview Mirrors/Devices › Exterior
Filed Aug 25, 1999CA

WHEN DRIVING THERE IS A BIG BLIND SPOT, AND THE CONSUMER IS UNABLE TO SEE ANY OBJECT OR PEOPLE WITHINN THE VIEW. *AK

Air Bags
Filed Jul 23, 1999FL

AIR BAG LIGHT CAME ON AND WOULD GO OFF. ALSO, SPEEDOMETER DIDN'T WORK. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jun 22, 1999TN

WHEN BRAKING IN RAINY WEATHER VEHICLE PULL TO THE RIGHT. PLEASE PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Exhaust SystemCrash
Filed Jun 15, 1999NJ

GAS FUMES GOT INSIDE THE CAR. OWNER BLACKED OUT AND HIT ANOTHER VEHICLE. DEALE R HAS SEEN VEHICLE, AND CANT FIND THE PROBLEM. *AK

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Mar 29, 1999CA

WHEN TURNING HEADLIGHTS ON HIGH BEAMS, THE LOW BEAMS GO OFF. THE PROBLEM WAS REPORTED TO DEALERSHIP. DEALER STATED THAT THE VEHICLE WAS MADE THIS WAY. THE ONLY WAY THAT HIGH AND LOW BEAMS CAN BE USED AT THE SAME TIME IS TO HOLD THE FLASHER SWITCH IN THE FLASHER POSITION. THIS MEANS HOLDING THE TURN SIGNAL LEVER IN THE FLASHE POSITION WITH ONE HAND EHILE TRYING TO DRIVE WITH THE OTHER. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Mar 24, 1999CA

RUBBER HOSE THAT COMES FROM THE GAS TANK IS EXPOSED TOO LOW TO THE GROUND WHERE IT CAN BE HIT IF GOING OVER A BUMP OR POTHOLE. *AK

Engine and Engine Cooling › Engine
Filed Mar 1, 1999MA

WE PURCHASED TWO 1998 FORD CROWN VICTORIA POLICE VEHICLES AND BOTH HAVE EXPERIENCED THIS FAILURE. TO MAKE REPAIRS REQUIRES THE CRANK SHAFT TO BE REMOVED. COST PLUS LOSS OF USE OF THE VEHICLE MAKES PROBLEM MORE SEVERE. LAW ENFORCEMENT AGENCIES AROUND THE COUNTRY SHOULD BE NOTIFIED OF THIS FAILURE AND FOLLOW UP SURVEYS SHOULD BE DONE TO ASSESS SCOPE OF PROBLEM.

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Feb 7, 1999NC

I HAVE NOTICED ON SEVERAL OCCASIONS, WHEN BEGINNING TO FUEL THE VEHICLE, WHEN THE FUEL CAP IS REMOVED THERE IS A DECREASE IN ENGINE POWER. ON THE DATE REPORTED WHEN THE FUEL CAP WAS REMOVED, THE ENGINE STOPPED. *AK

Power Train › Driveline › Driveshaft
Filed Feb 7, 1999NC

I HAVE NOTICED ON SEVERAL OCCASIONS THAT WHEN STARTING FROM A COMPLETE START, EITHER FORWARD OR REVERSE, THERE IS A POPPING NOISE IN THE DRIVESHAFT AREA. THE VEHICLE WAS TAKEN IN FOR SERVICE, RECALL WORK FOR BALL JOINTS WAS DONE, BUT THE PROBLEM STILL EXISTS.

Steering › Column Locking › Anti-theft Device
Filed Feb 1, 1999CA

ALARM SYSTEM DOOR OPENER FAILED. *YC

Latches/Locks/Linkages › Doors › Latch
Filed Feb 1, 1999CA

DOOR LATCH FAILED.

Structure › Body › Trunk Lid
Filed Feb 1, 1999CA

DOOR GASKET FAILED. MJS

Visibility › Rearview Mirrors/Devices › Exterior
Filed Feb 1, 1999CA

DESIGN OF REAR SIDE MIRROR ON DRIVER SIDE MAKES IT DIFFICULT TO SEE THE CURB WHEN MAKING A LEFT HAND TURN, RESULTING IN POOR VISIBILITY. *YC

Tires
Filed Feb 1, 1999CA

ALL FOUR TIRES WERE REPLACED, DUE TO FAILURE - FIRESTONE P225/60R16M&S 6-121616-4. *YC

Seats
Filed Feb 1, 1999CA

DRIVERS SEAT FAILED AND WAS NOT REPAIRED CORRECTLY. YH

Fuel System, Other › Delivery
Filed Feb 1, 1999CA

FUEL SAFETY SWITCH LOCKED. YH

Vehicle Speed Control › Cables4 injured
Filed Feb 1, 1999CA

ACCELERATOR FAILS WHEN TRYING TO PICK UP SPEED. YH

Structure › Frame and Members › Underbody Shields
Filed Feb 1, 1999CA

WEATHER STRIP FAILED. YH

Engine and Engine Cooling › Cooling System › Hoses/Lines/Piping/Fittings
Filed Feb 1, 1999CA

LOWER RADIATOR HOSE FAILED. YH

Structure › Body › Door
Filed Feb 1, 1999CA

LEFT DOOR RATTLING. YH

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 12, 1999NY

THE AUTOMATIC INTERLOCK SYSTEM MALFUNCTIONED, CAUSING DIFFICULTY IN STARTING THE VEHICLE IN POSITION. CAUSE UNKNOWN. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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