1994 Ford Aerostar complaints

NO SUMMARY.

TRANSFER CASE BROKE WHILE DRIVING PRIOR TO RECALL NOTICE.

A FIRE STARTED IN THE STEERING COLUMN BELOW THE DASH AREA DUE TO A MALFUNCTION WITHIN THE IGNITION SWITCH, CAUSE UNKNOWN. WIRING HARNESS WAS DAMAGED AND REPLACED, AS WELL AS IGNITION SWITCH AND LIGHT SWITCH. FORD NOTIFIED OF PROBLEM, OWNER REQUESTING REIMBURSEMENT FOR REPAIRS. *AK.ET.

BRAKES FAILED RESULTING IN VEHICLE ACCIDENT.

THE DESIGN OF THE JACK KIT WAS INSUFFICIENT IN THAT THE LUG WRENCH DID NO OFFER ENOUGH TORQUE TO LIFT VEHICLE TO REMOVE AND REPLACE TIRE.

THE HEAT SHIELD UNDERNEATH VEHICLE KEEPS FALLING OFF. WAS INFORMED SOLDER JOINTS WERE PREMATURELY CORRODED. THIS CAUSED THE SHIELDS TO DRAG ON THE HIGHWAY. *AK

WHILE STARTING THE VEHICLE UP THERE WAS ALOT OF SMOKE COMING FROM UNDER THE HOOD, AND THE SMOKE MELTED THE WIRES. THE CONSUMER STATED ONE COULD SEE THE SMOKE. *AK

NOVEMBER 21, 1998 THIS COMPLAINT HAS ALREADY BEEN INVESTIGATED AND A RECALL HAS BEEN ORDERED. WE HAD ALREADY REPAIRED OUR 1994 FORD AEROSTAR VAN BECAUSE IT BROKE DOWN ON OCTOBER 4, 1997. WE SUBMITTED A REQUEST FOR REIMBURSEMENT ON AUGUST 7, 1998. AS OF NOVEMBER 21, 1998, WE HAVE NOT RECEIVED A REIMBURSEMENT CHECK. IS THERE A WINDOW OF TIME FOR THE MANUFACTURER TO MAIL REIMBURSEMENT CHECKS? I FEEL THAT FORD MOTOR COMPANY SHOULD REIMBURSE ME FOR EXPENSES INCURRED AS A RESULT OF THE DEFECT PLUS INTEREST AND LATE FEES FOR FAILING TO SEND A REIMBURSEMENT CHECK WITHIN A REASONABLE TIME (3 WEEKS). I FEEL THAT $3,292.60 WOULD BE A FAIR REIMBURSEMENT AT THIS TIME. FORD MOTOR CO. HAS BEEN COLLECTING INTEREST ON THE MONEY IT OWES ITS CUSTOMERS OR INVESTING IT. SAFETY RECALL NUMBER: 97S83 CAMPAIGN # 97V204000 I SUBMITTED RECEIPTS TO: STANLEY CARROLL RADFORD FORD, INC. 6832 LEE HIGHWAY RADFORD, VA 24141 (540) 639-3934 I HAVE CONTACTED THE FORD CUSTOMER ASSISTANCE CENTER 1-800-392-3673 SEVERAL TIMES AS WELL AS MR. CARROLL. THEY PROMISE TO CHECK INTO THE PROGRESS OF MY REIMBURSEMENT AND CALL BACK. THEY DO NOT CALL BACK. THANK YOU IN ADVANCE FOR YOUR TIME AND CAREFUL CONSIDERATION OF MY MESSAGE. SINCERELY, CAROLYN C. MCCAIN (540) 731-1945 (H) (540) 674-4663 (W) [email protected]

BACK LATCH WITHIN SLIDING DOOR IS BROKEN, CAUSING THE DOOR TO BECOME STUCK ,WILL NOT OPEN.THIS COULD RESULT IN INJURIES. *AK

WHEN APPLYING THE BRAKES ON A DECLINE THE BRAKES START SMOKING. DEALER HAS REPLACED THE SHOES. PROBLEM STILL EXISTS. *AK

WHILE PARKED VEHICLE CAUGHT ON FIR EDUE TO A SHORT IN THE IGNITION SWITCH WIRING HARNESS. *AK

WHILE TRAVELING HEADLIGHTS WOULD SHUT OFF WITHOUT INDICATIONS. PLEASE PROVIDE FURTHER INFORMATION. *AK

SPARE TIRE CABLE BROKE, CAUSING TIRE TO FALL OFF. QCAW

LIFTGATE SHOCK BOLT THAT HOLDS LIFTGATE SNAPPED IN TWO, CAUSING LIFTGATE TO FALL WITHOUT WARNING, WHICH COULD HAVE RESULTED IN INJURIES. *AK

WHEN BRAKES WERE APPLIED THE PEDAL BECAME HARD, RESULTING IN A SUDDEN ACCELERATION OF THE VEHICLE. THE VEHICLE COLLIDED INTO A TREE AND THE AIRBAGS DID NOT DEPLOY. THE DEALER HAS BEEN NOTIFIED. *AK

WHILE DRIVING THE CHECK ENGINE LIGHT COMES ON, THE ENGINE GETS HOT AND THE TURN SIGNAL LIGHTS DON'T WORK. DEALER CAN'T TELL WHAT THE PROBLEM IS WITH THE VEHICLE. *AK

EA98016; WHILE DRIVING THE VEHICLE STALLED AND A FIRE CAME FROM UNDERNEATH THE VEHICLE. CAUSE UNKNOWN. CURRENTLY AT DEALER. PLEASE PROVIDE DETAILS. *AK

TRANSFER CASE FAILED IN TWO YEAR OLD VEHICLE. LEARNED AFTER REPLACEMENT, THAT THERE IS A RECALL ON TRANSFER CASE; SHOULD THERE BE A REIMBURSEMENT?

WAS DRIVING 7 KIDS IN VEHICLE, GOING ABOUT 45MPH, WHEN TRANSFER CASE WAS LEAKING UNDER NORMAL DRIVING CONDITIONS. ANOTHER TRUCK FORCED AEROSTAR OFF ROAD DUE TO BEING ON FIRE. FLAMES HAD MADE TANK GLOW RED. FLAMES PUT OUT W/FIRE EXTINGUISHER. VEHICLE TOWED TO FORD DEALER. REPAIRS DONE ON TRANSFER CASE UNDER RECALL 97V-204.000. TOOK VEHICLE HOME & PARKED IT. STARTED TO LEAK. THIS WAS THE 8TH TRANSFER CASE REPLACED IN VEHICLE & THE 2ND TO CATCH ON FIRE.MANUFACTURER AGREED TO BUY VEHICLE BACK FROM OWNER AT PRICE IT WAS PAID FOR. *AK

WAS DRIVING VEHICLE ABOUT 40MPH. NOTICED VEHICLE STARTED GOING IN NEUTRAL. TOOK TO DEALER & NOTHING WAS DONE BY MECHANICS. DECIDED TO TAKE VEHICLE TO AMOCO. MECHANIC FOUND 2 CLUTCHES FUSED TOGETHER. FRICTION PLATES BETWEEN CLUTCH DISINTERGRATED. BUSHINGS BURNT OUT & WARPED PUMP. *AK

REAR DRIVE TRAIN FAILURE.

WHILE DRIVING THE INSTRUMENT PANEL STARTED SMOKING . CONSUMER CALLED DEALER. PLEASE PROVIDE FURTHER DETAILS. *AK

LIFTGATE GAS LIFT MOURING STUD TO BODY BROKE, CAUSING THE LIFTGATE TO FALL CLOSED.

PASSENGER'S COMPARTMENT FILLS WITH GASOLINE FUMES, ESPECIALLY IF EVEN A SMALL OVERFLOW OCCURS, COULD RESULT IN A FIRE.

TRANSMISSION FAILED.

ACCELERATOR STUCK, CAUSING SUDDEN ACCELERAION.

GEAR SHIFT CABLE BROKE TWICE. *AK

ELECTRICAL: WHILE DRIVING SMOKE STARTED COMING FROM THE STEERING COLUMN, MAKING IT IMPOSSIBLE TO DRIVE. DEALER SAID CAUSE OF SMOKE WAS THE WIRING HARNESS WHICH WAS BEING REPLACED. *AK

TRANSFER CASE FAILED CAUSING LOSS OF FLUID.

THE REAR PASSENGER SIDE LAP/SHOULDER BELT BUCKLE GETS STUCK ONCE THE SEAT BELT BUCKLE HAS BEEN BUCKLED TOGETHER. FOR EXAMPLE, THERE WAS A CHILD IN THE LAP/SHOULDER BELT AND THE CHILD WAS CHOKING ON CANDY, AND THE PARENT, THE DRIVER OF THE VEHICLE, COULD NOT GET THE SEAT BELT UNBUCKLED BECAUSE OF THE SEAT BELT STICKING. *AK

REAR BRAKE CONTINUES TO GRAB, LOCK WITH VERY LITTLE PRESSURE ON BRAKE PEDAL

WHILE DRIVING THE DRIVER'S SEAT COLLAPSED TO A RECLINING POSITION WHICH NEARLY CAUSED LOSS OF VEHICLE CONTROL . *AK

TRANSFER CASE FAILED FOUR TIMES. *AK

DURING VEHICLE ACCIDENT VEHICLE WENT OFF ROAD AND ROLLED OVER SEVERAL TIMES RESULTING IN THREE DEATHS, POSSIBLE SUSPENSION STABILITY FAILURE.

TRANSMISSION/TRANSFER CASE FAILED.

RECALL NO. 97V204000; CHANGING THE TRANSFER CASE IS NOT CORRECTING THE PROBLEM BECAUSE THE TRANSFER CASE HAS BEEN REPLACED TWICE BEFORE THE RECALL WAS ISSUED. LONG DISTANCE DRIVING HEATS THE TRANSFER CASE AND CAUSES LEAKAGE. *AK WHEN INSPECTING TRANSFER CASE, IT APPEARED TO HAVE BEEN INSTALLED INCORRECTLY, IT WAS LEAKING AND THERE WERE LOOSE BOLTS AND HAIRLINE CRACKS IN THE TRANSMISSION, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC

FUEL PUMP FAILED/SHORTED OUT, RESULTING IN A FIRE. *AK

VEHICLE'S TRANSMISSION COMPLETELY WENT OUT WITH NO WARNINGS OR SIGNS. DEALER WON'T REPLACE. *AK

WHILE DRIVING, REAR STRUT WHICH HOLDS THE LIFT GATE OPEN BROKE.

THE FUEL PUMP MOUNTED IN THE TOP OF THE GAS TANK HAD FAILED, SHORTING OUT WITH NO APPARENT FUSABLE LINK OF BREAK. HEAT FROM THE MELTING ELECTRICAL PARTS WEAKENED A FUEL LINE, CAUSING IT TO BURST AND THE EXPOSED WIRES STARTED THE FIRE.

VEHICLE DOES NOT GO INTO PARKDUE TO THE THE TRANSMISSION CABLE MELTING BECAUSE IT WAS MOUNTED TO CLOSE TO THE ROD. *AK

CONSUMER WAS INVOLVED IN A COLLISION IN WHICH THE DRIVER'S SIDE AIR BAG DEPLOYED. AS A RESULT OF THE DEPLOYMENT, THE AIR BAG CAUSED BURNS TO THE DRIVER ARMS. CONSUMER STATED THE VEHICLE WAS TOTALED. *AK

WENT TO START THE VAN AND THE IGNITION SWITCH WENT OUT. THEN 10 SECONDS LATER THE INSTRUMENT PANEL STARTED TO SMOKE AND CAUGHT FIRE. THE WIRING HARNESS AND IGNITION SWITCH HAD TO BE REPLACED. *AK

REAR ABS BRAKES FAILED THREE TIMES, ONCE RESULTING IN AN ACCIDENT. *AK

VEHICLE'S ROTORS ARE IMPROPERLY MANUFACTURED AND CAN'T BE TURNED. CONTACTED THE DEALER. *AK

AIR CONDITIONING ROUTE COLD AIR TOWARD THE INTERIOR SURFACE OF THE WINDSHIELD CAUSING THE EXTERIOR OF THE WINDSHIELD TO FOG COMPLETE AND OBSTRUCT VISIBILITY.

THE CLIP FALLS OUT AND THE BRAKES DISENGAGE WHEN TRYING TO STOP THE VEHICLE. ALSO THEY HAVE HAD THE CLIP REPLACED 3 TIMES. CONSUMER HAS CONTACTED THE DEALER, AND THEY ARE AWARE OF THE PROBLEM. *AK

HEATER CORE FAILED, CAUSING ANTI FREEZE VAPORS TO ENTER VEHICLE.

AIR BAG: DRIVING APPROXIMATELY 30MPH AND VEHICLE AHEAD MADE LEFT TURN, IT HIT VEHICLE ON PASSENGER SIDE ON THE FRONT FENDER, AND THE AIR BAG DID NOT DEPLOY. *AK *JB

THE MIDDLE BENCH SEAT FOLDED AND SANDWICHED A CHILD IN IT. THE SEAT LOCKED UP AND HAD TO BE RIPPED OFF TO GET THE CHILD OUT. *AK