Page 2 of 2 · complaints 51–92 of 92

2015 Fiat 500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Electrical System
Filed Nov 30, 201749 milesCA

THE CAR DASH GOES CRAZY TURNING ALL LIGHTS. OVER HEATING AND ESC RIGHT AFTERS IT TURNS OFF WHILE THE CAR IS ON THE GO LESS THEN 50 MILERS PER HOUR. I HAVE ALMOST CRASH TWICE DUE TO THE CAR STOPS COMPLETELY ON THE FREEWAY. DEALERSHIP HAS CHECK THE CAR 4 TIMES AND THEY CAN NOT GET IT TO BE FIX YET IN THE LAST PAST 2 MONTH. 11/30/17 FIAT SAYS IS CHECKING WHAT THEY CAN DO STILL I HAVE NOT RECEIVE AN ANSWER AND CHRYSLER HAS MY CAR FOR ALMOST 3 WEEKS AND STILL NOT DIAGNOSE AGAIN.

Engine
Filed Nov 8, 201726,000 milesNY

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CHECK ENGINE AND TRANSMISSION INDICATORS ILLUMINATED WITHOUT WARNING. ON ONE OCCASION, THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO FIAT OF MANHATTAN IN MANHATTAN, NEW YORK WHERE UNKNOWN ADJUSTMENTS WERE MADE TO THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

Steering
Filed Sep 13, 201710,000 milesNV

THIS IS MY SECOND ATTEMPT TO GET HELP AS I HAVEN'T HEARD ANYTHING FROM HERE EITHER THIS IS BEEN HAPPENING SINCE 03/21/2017 AND I HAVEN'T HEARD ANYTHING. MY CLUTCH KEEPS SKIPPING TO NUTRAL WHEN I'M ON THE FREEWAY DRIVING 65MPH , I NEED THIS TO BE RESOLVED, I BEEN HAVING THIS ISSU FOR THE PAST YEAR AND HALF.

Electrical System
Filed Jun 20, 201774,500 milesCA

MANY DIFFERENT THINGS HAVE GONE WRONG WITH THIS CAR STARTING AT THE FIRST 900 MILES. THE CLUSTER THAT SHOWS YOU SPEED AND RPM WENT OUT AT 900 MILES WHILE DRIVING HOME FROM WORK MAKING IT HARD TO DRIVE. IT TOOK THE DEALERSHIP TWO WEEKS TO FIX THIS PROBLEM. A COUPLE MONTHS AFTER THIS THE CHECK ENGINE LIGHT CAME ON FOR NO REASON, THE DEALERSHIP TOLD ME THAT THERE WAS NOTHING WRONG AND GAVE IT BACK TO ME. TWO WEEKS LATER THE CHECK ENGINE LIGHT CAME ON AGAIN AND THEN THEY SAID THAT THERE WAS A PROBLEM WITH SOMETHING RELATED TO THE CLUSTER. THEY HAD MY CAR FOR A WEEK THIS TIME WHILE THEY REPAIRED THIS PROBLEM. SIX MONTHS LATER A GENERIC LIGHT CAME ON THAT SOMETHING WAS WRONG WITH THE CAR, I BROUGHT IT IN AND AGAIN THEY SAID THERE WAS NOTHING WRONG WITH MY CAR. A YEAR AFTER I PURCHASED IT THE DAYTIME RUNNING LIGHTS WENT OUT AND I STARTED GETTING A WARNING TO CHECK THEM, THEY SAID THIS WASN'T COVERED AND WOULD NOT REPLACE THEM. AT ABOUT 65,000 MILES MY HEAD LIGHTS BURNED OUT WHILE I WAS DRIVING AND I HAD TO DRIVE 70 MILES AT NIGHT WITH NO HEADLIGHTS ON THE FREEWAY. I REPLACED THESE MYSELF FOR $60. THEN THREE MONTHS LATER MY HEADLIGHTS STOPPED WORKING AGAIN. THE LIGHTS WEREN'T BURNT OUT BUT THEY WERE LOOSE AND I HAD TO JIGGLE THEM TO GET THEM BACK. AT THE SAME TIME THEY HAD A RECALL ON THE CLUTCH AND IT TOOK THEM A YEAR TO GET THE PARTS AND REPAIR THE RECALL AT 66,751 MILES. NOW AT 74,500 MILES THE CLUTCH HAS COMPLETELY GONE OUT WHILE I WAS DRIVING. LUCKILY I HAD JUST GOT TO MY DESTIN

Unknown or Other
Filed Jun 13, 201726,000 milesNV

I BEN RECEIVING A RECALL NOTICE SINCE FEBRUARY OF 2016 AND BEEN CONTACTING MY DEALER FOR MY FIAT TO GET CHECKED EVER SINCE AND THEY KEEP TELLING ME THEIRS NO PARTS AVAILABLE. I HAVE RECENTLY CONTACTED THEM FOR THE PAST 3 MONTHS TO GET MY CLUTCH FIXED AS ITS BEEN JUMPING TO NEUTRAL WHEN I'M ON THE FREEWAY GOING 65-70 MILES PER HOUR AND I DON'T FEEL SAFE. ALL I HAVE RECEIVED FROM THEM IS NO PARTS AVAILABLE AND IF I WOULD LIKE I CAN TRADE MY CAR WITH $5000 DOWN. ONE I DON'T HAVE THAT KIND OF MONEY AND TWO I DON'T FEEL SAFE ON THE VEHICLE. I EVEN CONTACTED MY FINANCE TO GET HELP BUT THEY COULDN'T DO MUCH ABOUT IT. PLEASE HELP!

Power Train
Filed May 24, 2017PA

TL* THE CONTACT OWNS A 2015 FIAT 500 POP HATCHBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (TONY DOMIANO FIAT 900 SCRANTON CARBONDALE HWY EYNON, PA 18403, 866-766-1722) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL AND THAT THEY RECEIVED A CERTAIN AMOUNT OF PARTS AT A TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT COULD LOCATE ANOTHER DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electronic Stability Control (esc)
Filed May 17, 201735,700 milesNC

ON SEVERAL OCCASIONS, MY CAR HAS SUDDENLY REVVED UP TO 6000 RPM, START JERKING AND REVVING UP; AND A RANDOM ERROR WILL POP UP ON THE DASH. WHEN THIS HAPPENS, IF YOU LET OFF OF THE BREAK THE CAR WILL AUTOMATICALLY SPEED UP TO 40 MPH WITHOUT PUSHING THE GAS PEDAL DOWN. SOMETIMES IT WILL HAPPEN WHILE DRIVING, AND SOMETIMES IT WILL START AS SOON AS THE CAR IS STARTED. IT DOESN'T MATTER WHAT KIND OF ROAD THE CAR IS ON. SOMETIMES THE CAR JUST JERKS AND DISPLAYS AN ERROR. THE MOST PREDOMINANT ERROR IS "ESC OFF NO HILL START". SOMETIMES IT SAYS "COOLANT TEMP HIGH". I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND EVERY TIME I DO THEY SAY THEY ARE UNABLE TO "RETRIEVE AN ACTIVE CODE OFF OF THE COMPUTER OR DUPLICATE THE PROBLEM." ONE TIME, THEY REPLACED THE COMPUTER IN THE CAR BECAUSE THEY READ HIGH VOLTAGE COMING OFF OF ONE OF THE CIRCUITS, BUT THE PROBLEM CONTINUED AFTER THAT. MY WIFE RECORDED A VIDEO ONCE WHERE IT COUNTED DOWN FROM 3 TO 1 AND THEN SUDDENLY REVVED UP. SHE ALSO SHOWED DIFFERENT VIDEOS THAT SHE HAD MADE OF IT AT DIFFERENT TIMES TO THE DEALERSHIP AND THEY JUST FLAT OUT SAID THEY DIDN'T KNOW WHAT WAS GOING ON.

Electrical System
Filed May 5, 2017FL

PLEASE SEE ATTACHED. THIS LETTER WAS SENT TO THE NTSB. THEY SENT US A FOLLOW-UP LETTER STATING THAT THE NHTSA WOULD NEED TO HANDLE THIS. THEY ALSO INDICATED THAT A COPY OF OUR LETTER WAS SENT TO THE EXECUTIVE SECRETARIAT ON 4/27/2017. THANK YOU

Unknown or Other
Filed May 5, 201724,000 milesPA

I HAVE TAKEN MY CAR TO A DEALERSHIP BECAUSE THE CLUTCH STOPPED WORKING. MY CAR IS STILL UNDER WARRANTY. AFTER MY CAR WAS TAKEN TO A DEALERSHIP, THEY TOLD ME THERE HAS BEEN A RECALL ON MY CAR INVOLVING CLUTCH AND THAT THEY WILL REPLACED IT. THEY ALSO SAID IT WILL BE COVERED UNDER THE WARRANTY. THE NEXT DAY THEY CALLED ME AND TOLD ME THAT THE CAR IS STILL NOT WORKING BECAUSE THE PRESSURE PLATE IS WORN OUT AND NEEDS TO BE REPLACED. HOWEVER, THEY SAID PRESSURE PLATE IS NOT COVERED UNDER THE WARRANTY AND I WILL HAVE TO PAY FOR THIS PART PLUS LABOR. I ASKED CUSTOMER SERVICE REPRESENTATIVE IF IT IS POSSIBLE THAT THE PRESSURE PLATE DAMAGE WAS CAUSED BY THE RECALLED CLUTCH AND HE STATED NO, IT IS NOT POSSIBLE. (I BOUGHT A BRAND NEW CAR 1 YEAR AND 4 MONTH AGO AND ONLY HAS 24,000 MILES). I ASKED FOR A WRITTEN LETTER STATING THAT THE PRESSURE PLATE DAMAGE COULDN'T HAVE BEEN CAUSED BY THE RECALLED CLUTCH AND THEY REFUSED TO PROVIDE ME WITH ANYTHING IN WRITING. AFTER RESEARCHING ABOUT THE RECALL, IT APPEARS TO ME THAT THE 2 RECALLED PARTS ARE DIRECTLY CONNECTED TO A PRESSURE PLATE AND THEREFORE, COULD AFFECTED PRESSURE PLATE. I AM SEEKING HELP IN MAKING FIAT RESPONSIBLE FOR THE DAMAGE CAUSED BY THE RECALL. I HAVE BEEN UNSUCCESSFUL TO GET ANY STRAIGHT ANSWERS FROM THEM. FURTHERMORE, THEY NEVER SENT ME A RECALLED NOTICE AND IF MY CAR HASN'T BROKEN DOWN IN THE MIDDLE OF THE ROAD I WOULD NOT HAVE EVEN KNOWN ABOUT THE RECALL. I WILL ATTACH REPAIR INFORMATION. THE CAR BROKE DOWN WHILE MY HUSBAND

Power Train
Filed Apr 20, 201728,300 milesNY

TL* THE CONTACT OWNS A 2015 FIAT 500. WHILE DRIVING, THE GEAR SHIFT BECAME STUCK IN REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 28,300.

Wheels
Filed Apr 3, 201716,119 milesNJ

I HAVE REPLACED 2 CONTIPROCONTACT 195/45/16 TIRES ON MY FIAT 500. BOTH DEVELOPED BUBBLES IN THE SIDE WALLS. FIRST ON 1/30/2017 AT 16119 MILES. SECOND ONE ON 3/22/2017 AT 18818. BOTH WERE THE FRONT WHEELS AND NOTICED CHECKING TIRE PRESSURE . REPLACED BOTH FOR SAFETY REASONS. THIRD TIRE SEEMS TO BE DEVELOPING A BUBBLE AS WELL. I AM AT 19225 MILES NOW. WORRIED FIRSTLY ABOUT SAFETY SECONDLY EXPENSES OF REPLACEMENT. ALL TIRES ARE ORIGINAL TO CAR BOUGHT NEW EXACTLY 1 YEAR AGO . THANKFULLY CAUGHT BEFORE ON THE ROAD.

Seats
Filed Mar 17, 201724,500 milesNH

ARM REST SNAPPED APART WHILE DRIVER WAS ADJUSTING SEATING POSITION WITH ELBOW ON THE ARM REST. THERE IS A NOW SHARP METAL BAR PROTRUDING FROM THE PLASTIC INTO THE DRIVER ELBOW AREA. CHRYSLER/FIAT DEALERSHIP SAID THIS DEFECT WAS NOT COVERED UNDER WARRANTY AND WOULD COST $182 TO REPAIR. THIS SEEMS LIKE A MINOR SAFETY ISSUE THAT SHOULD DEFINITELY BE COVERED UNDER THE FIAT WARRANTY.

Electrical System › Instrument Cluster/Panel
Filed Mar 3, 20178,000 milesCA

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS REPAIRED BUT THE PARTS REPLACED WERE UNKNOWN. AFTER THE VEHICLE WAS SERVICED, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTING TO STOP THE VEHICLE HOWEVER, THE BRAKES FAILED TO ENGAGE AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THE VEHICLE HAD A WARNING LIGHT HOWEVER WAS UNSURE WHAT THE WARNING LIGHT INDICATED. THE VEHICLE THEN STALLED AND WAS ABLE TO COME INTO A COMPLETE STOP. THE CONTACT DROVE THE VEHICLE TO THE DEALER BUT THE VEHICLE STALLED SEVERAL TIMES WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

Unknown or Other
Filed Feb 5, 20175,000 milesAK

FIAT SENT A SAFETY RECALL FOR MANUAL TRANSAXLE CLUTCH PEDAL IN NOVEMBER, AND AGAIN IN LATE JANUARY BUT WE MOVED TO ALASKA LAST SUMMER AND NOW LIVE IN JUNEAU, ALASKA WHICH IS ONLY ACCESSIBLE BY BOAT OR PLANE AND IS 500 MILES FROM THE NEAREST FIAT DEALER--EITHER IN BELLINGHAM, WA, OR IN ANCHORAGE, AK NHTSA RECALL SITE SAYS THAT RECALL WAS ISSUED MAY 10 2016; HAD WE RECEIVED A RECALL NOTICE IN MAY OR JUNE, WE COULD HAVE HAD THE REPAIRS DONE IN ALBUQUERQUE, AS WE DID NOT LEAVE ALBUQUERQUE UNTIL JULY. THERE IS A CHRYSLER DEALERSHIP IN JUNEAU, AND I CALLED THEIR REPAIR SHOP NUMBER, BUT DID NOT RECEIVE A CALL BACK. I DON'T KNOW IF FIAT COULD SEND THE PART AND INSTRUCTIONS TO THEM TO DO THE REPAIR OR NOT AND FCA DID NOT OFFER THAT AS A SOLUTION; THEY WANT ME TO INCUR THE EXPENSE OF FERRY PLUS FUEL ETC. AND I'M NOT SURE THAT SHOULD BE MY RESPONSIBILITY

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Jan 3, 20178,700 milesNV

SINCE I BOUGHT THE CAR A YEAR AGO I HAVE BEEN HAVING A PROBLEM WITH THE RADIO SUDDENLY INCREASING VOLUME TO MAXIMUM STARTLING ME. THIS CAN HAPPEN WHEN I FIRST START THE CAR, WHILE DRIVING ON CITY STREETS OR HIGHWAYS, OR STATIONARY. IT CAN HAPPEN JUST ONCE AT A RANDOM TIME OR MULTIPLE TIMES. I HAVE CONTACTED THE DEALER ABOUT THE PROBLEM AND IT IS A KNOWN PROBLEM TO THEM. THEY STATE THEY NEED A FIX FROM FIAT WHICH HAS NOT HAPPENED YET EVEN AFTER ALL THIS TIME. THEY TOLD ME TO CONTACT FIAT AMERICA AND THEIR ATTITUDE WAS THAT IS WAS THE DEALER'S PROBLEM. I JUST WANT THIS FIXED BEFORE I AM INVOLVED IN A SERIOUS ACCIDENT BECAUSE OF THE SUDDEN BLAST OF NOISE AT A BAD TIME. IT APPEARS THE PROBLEM ONLY OCCURS ON RADIO STATIONS THAT DISPLAY ADDITIONAL INFORMATION BEYOND THE FREQUENCY. THERE HAS BEEN NO CHANGES TO THE CAR SINCE I BOUGHT IT AND IT ONLY HAS 8700 MILES ON IT. *TR

Power Train
Filed Dec 16, 2016300 milesAL

SINCE THE FIRST DAY I BOUGHT THE CAR I HAVE BEEN HAVING DIFFICULTY IN SWITCHING TO THE 4TH GEAR. MOST OF THE TIMES I HAVE TO APPLY CONSIDERABLY MORE PRESSURE THAN OTHER GEARS TO SWITCH TO AND USE THE 4TH GEAR. I AM NOT SURE IF THIS IS RELATED TO THE PREVIOUSLY REPORTED CLUTCH PROBLEMS. I GOT A RECALL LETTER AND IS SCHEDULED TO GET MY CAR SERVICED SOON. I AM HOPING THAT THIS WILL ALSO FIX THE 4TH GEAR PROBLEM. THOUGH THERE IS A CHANCE THAT THIS IS A SEPARATE PROBLEM. *TR

Power Train
Filed Nov 23, 2016CA

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT MADE AN APPOINTMENT WITH THE DEALER; HOWEVER, ONCE HE ARRIVED, THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Oct 20, 2016AZ

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Oct 14, 201632,000 milesCA

SOFTWARE RECALL.

Electrical System
Filed Oct 5, 2016AL

TL* THE CONTACT OWNS A 2015 FIAT 200C (NA). THE CONTACT EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH THE VOICE RECOGNITION AND RADIO. ALSO, THE VEHICLE SHIFTED FROM DRIVE TO PARK AND THE VEHICLE WAS STILL MOVING EVEN THOUGH THE GEAR SHIFTER STATED IT WAS IN PARK. THE VEHICLE SEIZED IN THE DRIVE POSITION. THE FAILURES OCCURRED BETWEEN THE SPEEDS OF 30 TO 40 MPH. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

Power Train
Filed Sep 27, 2016CA

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body1 injured
Filed Sep 21, 20167,900 milesHI

FRONT DRIVER AND PASSENGER DOORS ARE HARD TO OPEN AND CLOSE. TWICE, THE DOORS SPRUNG BACK WHEN OPENING, HITTING ME ONCE AND MY DAUGHTER ON ANOTHER OCCASION, BOTH TIMES NEAR THE EYE AREA. MY DAUGHTER RECEIVED A SMALL BUMP ABOVE HER RIGHT EYE. THE UPPER CORNERS OF THE DOORS SEEM TO BE SWEPT BACK AT A SHARPER ANGLE THAN MOST CARS. THIS IS A LOANER BECAUSE OF THE TAKATA RECALL.

Electrical System
Filed Sep 8, 20162,000 milesNC

TL* THE CONTACT OWNS A 2015 FIAT 500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE RPMS INCREASED, BUT THE VEHICLE DID NOT MOVE WITHOUT WARNING. THE CONTACT SWITCHED OFF THE IGNITION AND RESTARTED THE VEHICLE ON THE FIRST ATTEMPT; HOWEVER, THE FAILURE RECURRED. ON ANOTHER OCCASION, THE VEHICLE STALLED WHILE ATTEMPTING TO EXIT THE HIGHWAY. IN ADDITION, THE BLUETOOTH CAPABILITY FAILED. ONCE THE CONTACT WAS ABLE TO SAFELY PULL THE VEHICLE OVER, IT RESTARTED ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER RECOMMENDED A BUY BACK AS AN OPTION. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

Suspension
Filed Sep 7, 201616,500 milesNV

I WAS DRIVING MY VEHICLE DOWN A MAIN STREET WHEN I FELT A CLUNK AND LOST CONTROL OF MY VEHICLE. NO ACCIDENT OR INJURY TO PERSON. I CALLED FOR A TOW TRUCK AS MY CAR WAS NOT DRIVABLE. THE TOW TRUCK DRIVER SAID IT LOOKED LIKE MY AXEL BROKE OFF. NOW FIAT DOES NOT WANT TO FIX THE CAR CLAIMING THAT IT CAN'T BE PROVEN TO BE MANUFACTURED DEFAULT. MY CAR HAS 16500 MILES AND IS STILL UNDER FACTORY WARRANTY.

Power Train
Filed Sep 6, 201619,000 milesNV

TL* THE CONTACT OWNS A 2015 FIAT 500. WHILE DRIVING BETWEEN 2 TO 15 MPH, THE GEAR SHIFTER WAS PLACED INTO THE DRIVE POSITION. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER AND REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

Unknown or Other
Filed Sep 2, 2016DE

THERE IS A MANUAL TRANSAXLE CLUTCH RECALL THAT CAN CAUSE THE INABILITY TO SHIFT POSSIBLY RESULTING IN LOSS OF POWER. THIS IS A SIGNIFICANT SAFETY ISSUE BUT FIAT HAS NO PARTS AVAILABLE TO FIX THE PROBLEM. AFTER TWO CALLS TO FIAT, THE MOST RECENT ON 9/2/2016, THERE IS NO DATE AVAILABLE FOR PARTS AVAILABILITY AN NOTHING THEY CAN DO TO ADDRESS THE RESULTING SAFETY ISSUE. WE ARE ALL SUPPOSED TO WAIT AND HOPE FOR THE BEST.

Vehicle Speed Control
Filed Aug 29, 2016CA

MY COMPLAINT HAS TO DO WITH A SAFETY RECALL SENT TO ME FOR MY CAR (FIAT 500 POP, 2015), DATED BACK IN JUNE. THIS HAS NOT BEEN ADDRESSED, AND I'VE NOT BEEN PROVIDED A FIX IN A REASON TIME (IT'S ALMOST SEPTEMBER), AND I FIND IT DIFFICULT TO BELIEVE THAT THE PARTS ARE STILL NOT YET AVAILABLE, WHEN IT STATES THAT THE ISSUE "MAY RESULT IN THE INABILITY TO DISENGAGE THE CLUTCH, SHIFT GEARS, AND/OR LOSS OF MOTIVE POWER . . . WHICH COULD CAUSE A CRASH WITHOUT WARNING." AM I SUPPOSED TO KEEP DRIVING AROUND MYSELF AND MY 11 YEAR OLD SIMPLY HOPING IT DOESN'T HAPPEN? FOUR TO SIX WEEKS IS MORE THAN ENOUGH TIME FOR A LARGE COMPANY TO FIX THIS. IT'S BEEN OVER 2 MONTHS WHICH I FIND UNACCEPTABLE FOR A NEW CAR GIVEN THE ADMITTED POTENTIAL FOR A CRASH HAPPENING. I WANT A PROPER FIX FOR THIS AND CONTACT ABOUT WHEN IT'S GOING TO HAPPEN, OR FURTHER STEPS TO TAKE.

Power Train
Filed Aug 26, 201618,000 milesAZ

MY CLUTCH SPRING HAS BEEN RECALLED AND STATES THAT IT CAN STOP WORKING WITHOUT WARNING AND CAUSE ME TO HAVE AN ACCIDENT. I CONTACTED MY SERVICE CENTER AND THEY TOLD ME THEY DO NOT HAVE A FIX FOR THE PROBLEM AND THEY HAVE NO FUTURE DATE OF IF THEY WILL HAVE A FIX. WHICH MAKES MY CAR UNFIXABLE UNSAFE TO DRIVE AND SUPER DANGEROUS TO DRIVE.IN TRAFFIC WHICH I DO EVERYDAY

Power Train
Filed Aug 12, 2016TX

S34 RECALL TAKING EXCESSIVE TIME MAY 10TH - S34 RECALL PUBLICLY ANNOUNCED, AFFECTED POWER TRAIN, THEREFORE A FIX IS VITAL TO SAFETY AND URGENT JUNE 28TH - LETTER RECEIVED FROM FIAT STATING THAT PARTS WERE NOT AVAILABLE TO FIX. JULY 10TH - SINCE IT WAS 2 MONTHS SINCE THE RECALL WAS ANNOUNCED, CALLED FIAT TO ASK WHEN PARTS/A FIX WOULD BE IN PLACE. WAS TOLD THAT THEY DID NOT KNOW WHEN/IF PARTS WOULD BE AVAILABLE AND THAT THE NEED FOR A RECALL WAS ONLY IDENTIFIED BY FIAT IN LATE JUNE 2016 SO IT WASN'T URGENT YET. AUGUST 12TH - 3 MONTHS SINCE THE NEED FOR THE RECALL WAS PUBLICLY ANNOUNCED, STILL NO PARTS AVAILABLE, STILL NO NEWS FROM FIAT ON WHEN/IF PARTS WOULD BE AVAILABLE. NO PHYSICAL INCIDENT AS YET, BUT THE RECALL IS TAKING AN EXCESSIVE AMOUNT OF TIME, AND SINCE THE RECALL IS TOLERANCE/FATIGUE BASED EACH TIME THE VEHICLE IS DRIVEN INCREASES THE POTENTIAL OF AN INCIDENT.

Power Train
Filed Aug 8, 2016TX

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power TrainFire
Filed Jul 25, 201618,000 milesFL

TL* THE CONTACT OWNED A 2015 FIAT 500. WHILE THE VEHICLE WAS BEING TOWED BY A 2002 E450 RV DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE VEHICLE WITHOUT WARNING. THE CONTACT IMMEDIATELY PULLED INTO A NEARBY FIRE STATION WHERE THE FIRE WAS EXTINGUISHED. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS BURNED EXTENSIVELY AND DECLARED TOTALED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. LESS THAN TWO MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE FAILURE MILEAGE WAS 18,000.

Power Train
Filed Jul 18, 2016CA

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED OUT OF GEAR WHILE DRIVING VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/22/16*LJ *CN

Power Train
Filed Jul 5, 2016NJ

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.....UPDATED 08/29/16 *BF UPDATED 08/31/16.*JB

Wheels
Filed May 12, 201625,000 milesMA

TL* THE CONTACT OWNS A 2015 FIAT 500. WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE HUBCAP DETACHED FROM THE WHEEL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS WITH ALL THE HUBCAPS ON THE VEHICLE DETACHING. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

Air Bags
Filed Mar 8, 2016100,803 milesCA

TL* THE CONTACT OWNS A 2015 FIAT 500. WHEN STARTING THE VEHICLE, THE AIR BAG SAFETY RESTRAINT LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SRS WIRE COMING FROM THE DRIVER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,803.

Air BagsCrash
Filed Jan 20, 20164,500 milesOH

TL* THE CONTACT OWNS A 2015 FIAT 500. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER AFTER THE CRASH, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

Electrical System
Filed Nov 4, 201517,000 milesCA

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF DRIVE INTO NEUTRAL WHEN THE ELECTRICAL SYSTEM OVERHEATED. THE CONTACT WAS ABLE TO MOVE ONTO THE ROAD SHOULDER, RESTART THE ENGINE, AND THE VEHICLE RESUMED NORMAL OPERATION AFTER THE ENGINE COOLED DOWN. THE DEALER ADVISED THE CONTACT TO SHIFT THE GEAR INTO NEUTRAL MANUALLY WHEN THE BURNING ODOR EMITTED OR THEY COULD REPROGRAM THE ELECTRICAL SYSTEM; HOWEVER, IT WOULD NOT PERMANENTLY CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

Service BrakesCrash
Filed Aug 25, 2015260 milesSC

BRAKES DID NOT ENGAGE THE FIRST TIME IN ORDER TO STOP THE CAR FOR PARKING SPACE. IT HAPPENED AGAIN THE FOLLOWING DAY WHERE I TRIED TO HOLD THE BRAKE PEDAL TO THE FLOOR AND NOTHING!!! I RETRIED AGAIN A SECOND TIME AND TOO LATE CAR WAS HIT TWICE IN THE FRONT DESTROYING WHOLE FRONT END. CAR WAS PURCHASED BRAND NEW. I HAVE CONTACTED FIAT HQ TO FURTHER INVESTIGATE THIS DEADLY SAFETY ISSUE.

Unknown or Other
Filed Jul 30, 2015294 milesFL

I PURCHASED THE CAR ON MAY 22, 2015. LESS THAT A WEEK LATER I NOTICED A LIGHT ON DASH DISPLAY FOR THE TIRE PRESSURE WITH A MESSAGE STATING "TIRE PRESSURE MONITORING UNAVAILABLE." I TOOK IT BACK TO THE DEALERSHIP. THE SERVICE DEPT. WORKED ON THE VEHICLE AND STATED IT WAS REPAIRED. NOT 15 MINUTES AFTER DRIVING OUT OF DEALERSHIP THE LIGHT WAS BACK ON. I CALLED THE SERVICE DEPT. AND WAS TOLD TO BRING IT BACK IN. DURING THE NEXT APPOINTMENT THE SERVICE MANAGER STATED HE HAD FOUND THE PROBLEM. HE STATED IT WAS A MODULE THAT NEEDED TO BE ORDERED. I HAD TO WAIT FOR DELIVERY OF THIS PART FOR 3 WEEKS. WHEN I TOOK THE CAR BACK, THEY REPLACED THE MODULE AND THE CAR WAS FINE. THREE WEEKS LATER, THE LIGHT AND MESSAGE WERE BACK ON. THERE IS NOT EVEN 1000 MILES ON THE CAR YET. I AM LOOKING AT OTHER OPTIONS FOR REMEDY.

Engine
Filed Jun 19, 20151,850 milesMI

FIAT 500 ABARTH 2015 AFTER DRIVING THE CAR FOR ABOUT 30 MIN. I PARKED THE CAR AND AFTER RETURNING TO LEAVE I STARTED THE CAR BACKING OUT OF PARKING SPACE AND THE ENGINE JUST DIED. TRIED TO START IT 3 TIMES WITH NO CRANKING SOUND. PUT THE CAR IN NEUTRAL AND PUSHED THE CAR BACK INTO PARKING SPACE. 5 MINUTES LATER STARTED THE CAR WITH NO PROBLEM. THE ENGINE LIGHT WAS ON BUT NOT BLINKING. I DECIDED TO REMOVE THE GAS CAP AND PUT IT BACK ON. THE ENGINE LIGHT STAYED ON FOR ABOUT A DAY AND THEN WENT OUT. CALLED THE DEALERSHIP FOR AN APPOINTMENT.. THE DIAGNOSE WAS A FAILED INTAKE BRICK AND REPLACED THE INTAKE ACTUATOR. THEN DID A PCM FLASH, FLASH, PERFORMED PCM SOFTWARE UPDATE/ THEN A TCM FLASH, FLASH, PERFORMED TCM SOFTWARE UPDATE.

Equipment Adaptive/Mobility
Filed Jun 12, 2015300 milesCA

BLUETOOTH DISPLAY SAFETY ISSUE. A MONTH AFTER PURCHASING A NEW 2015 FIAT 500 ABARTH, THE DISPLAY FOR BLUETOOTH / BLUE&ME STOPPED WORKING ON THE CENTRAL CLUSTER DISPLAY. (I.E. NO INFO DISPLAY WHEN A CALL COMES IN, NO ACCESS TO PHONEBOOK). TOOK THE CAR TO THE DEALER WHO RESET IT. WORKED FOR ABOUT A MONTH AND FAILED AGAIN, SO TOOK IT BACK TO THE SAME DEALER WHO REPLACED THE CTM (CONVERGENCE TELEMATICS MODULE). THE NEW CTM THEN CAUSED INTERFERENCE TO THE SATELLITE RADIO, SO NOTIFIED THE DEALER. WAITED A WEEK AND NO RESPONSE, SO DECIDED TO CALL SIRIUSXM MYSELF FOR SIGNAL RESET. ALL GOOD FOR ANOTHER MONTH UNTIL THE BLUETOOTH DISPLAY FAILED AGAIN FOR THE THIRD TIME. SO BASICALLY SAME PROBLEM EVERY MONTH SINCE PURCHASE AND PER THE DEALER, THERE ARE SIX OTHER FIATS AT HIS DEALERSHIP WITH THE SAME ISSUE AND CANNOT BE FIXED. TALKED TO MY CASE MANAGER AT FIAT CORPORATE CUSTOMER SERVICE WHO SAID THEY ARE LOOKING INTO IT. ANOTHER MONTH HAS PASSED BY AND STILL NO RESOLUTION TO THIS MATTER. IT IS IMPORTANT TO UNDERSTAND THAT THIS IS A SAFETY ISSUE BECAUSE WHEN THE STEERING WHEEL BUTTON FAILS AND STOPS DISPLAYING INCOMING CALL INFO ON THE CLUSTER, ONE HAS TO LOOK AT THE PHONE TO SEE WHO IS CALLING, WHICH TAKES ATTENTION OFF OF THE ROAD - EXACTLY WHAT THE DISPLAY SYSTEM IS DESIGNED TO PREVENT.

Electrical System
Filed Jun 3, 2015350 milesVA

TL* THE CONTACT OWNS A 2015 FIAT 500. AFTER THE VEHICLE WAS STARTED, THE STEERING WHEEL CONTROLS AND SPEEDOMETER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 350.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 Fiat 500 → · Every 500 year → · How the figures are calculated →