Page 4 of 8 · complaints 151–200 of 396

2012 Fiat 500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electronic Stability Control (esc)
Filed Sep 19, 2017UT

I CALLED FIAT 800-992-1997 I ASKED ABOUT THE RECALL ON MY VEHICLE FOR THE 100TH TIME THEY TOLD ME THAT I WOULD NEED TO TAKE MY VIN # [XXX] IN FOR A DIAGNOSTIC BEFORE I COULD GET THE RECALL FIXED FOR MY CLUTCH I TOLD FIAT I DON'T HAVE THE MONEY TO PAY FOR A DIAGNOSTIC AND I WOULD HAVE TO SAVE UP SO IT WILL TAKE ANOTHER YEAR FOR ME TO HAVE THE RECALL COMPLETE SO I WILL JUST KEEP MY CAR HERE AT HOME AN CHOOSE NOT TO DRIVE IT I WILL RENT CARS INSTEAD ALSO THE CAR CAN NOT BE BOUGHT TRANSFERRED OR SOLD WITH OUT THE COMPLETED RECALL! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Sep 19, 201748,870 milesNY

TL* THE CONTACT OWNS A 2012 FIAT 500 ABARTH. ON SEVERAL OCCASIONS, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE GEAR SHIFTER WAS PLACED IN REVERSE AND THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE IN REVERSE. ON MULTIPLE OCCASIONS, THE GEAR SHIFTER FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED ALFA ROMEO FIAT OF WICHITA (7525 E KELLOGG DR, WICHITA, KS 67207 (316) 618-2191) WHERE THE DEALER CONFIRMED THAT THERE WAS NO CURRENT WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,870.

Power Train
Filed Sep 9, 201770,644 milesMO

AS I WAS PULLING INTO THE DRIVEWAY ON 09-08-2017, I PUSHED IN THE CLUTCH TO GET READY TO STOP. I FELT THE CAR CONTINUE PUSHING FORWARD DESPITE HAVING THE CLUTCH PEDAL IN AND APPLYING THE BRAKES. THE TRANSMISSION WOULD NOT COME OUT OF GEAR. THE CAR DIED AS I APPLIED MORE FORCE TO THE BRAKES, RESULTING IN THE CAR STOPPING SEVERAL FEET FURTHER THAN MY INTENDED PARKING SPOT. THIS IS A SUDDEN UNEXPECTED FAILURE OF THE CLUTCH. I BELIEVE THIS FAILURE IS RELATED TO NHTSA CAMPAIGN 16V302000 RECALL. "THE CLUTCH DIAPHRAGM SPRING MAY FRACTURE AND FAIL, CAUSING INABILITY TO SWITCH GEARS." RECALL S34 WHICH ENTAILS INSTALLING A CLUTCH PEDAL LIMITER AND CLUTCH PEDAL SWITCH WAS PERFORMED ON THIS VEHICLE ON JAN-26-2017 AT THE CORWIN FIAT DEALERSHIP IN SPRINGFIELD MO AT 61202 MILES. YESTERDAY 09-08-2017 WITH 70644 MILES THE CLUTCH FAILED SUDDENLY WITHOUT WARNING. I HAVE NOT TAKEN IT TO A GARAGE YET FOR DIAGNOSIS.

Engine
Filed Aug 17, 20172,000 milesCA

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (FIAT OF FREEMONT IN FREEMONT, CA) WHO WAS UNABLE DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO NORMANDIN FIAT IN SAN JOSE WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY DUE TO A FAILING MAIN BEARING AND A CRANKSHAFT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 2,000.

Electrical System
Filed Jul 28, 201769,000 milesMD

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACTED STATED THAT THE BRAKE LIGHTS FAILED WITHOUT WARNING. IN ADDITION, THE SPEEDOMETER AND ODOMETER LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CRISWELL FIAT, 88 BUREAU DR, GAITHERSBURG, MD, 20878), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

Electronic Stability Control (esc)
Filed Jul 26, 201768,000 milesCA

ELECTRICAL ISSUES THROUGHOUT THE CAR CAUSING THE TRUNK TO NOT BE ABLE TO OPEN. CHECK ENGINE LIGHT, THEY'RE GOING TO HAVE TO CHANGE SPARK PLUGS AND IGNITION COIL. LIGHT BULBS IN MIDDLE CONSOLE ALL HAVE TO BE REPLACED. ENGINE AND AIR FILTERS

Air Bags
Filed Jul 25, 2017UT

SAFETY RECALL IS STILL NOT COMPLETE! CLUTCH SAFETY SWICTH

Power Train
Filed Jul 22, 201767,000 milesMD

STUCK IN PARK - MUST PUSH RELEASE BUTTON EACH TIME TO BE ABLE TO DRIVE

Electrical System
Filed Jul 21, 201756,000 milesOR

I BOUGHT MY CAR IN OCTOBER OF 2016 I PAID $10,000 FOR IT IT HAD 56,000 MILES ON IT I BOUGHT IT BECAUSE I AM HANDICAPPED AND I NEED IT A SMALL CAR BUT ALSO ONE WHERE I COULD PUT A WALKER OR WHEELCHAIR IN WHICH I CANNOT BECAUSE THE WIRES ALL BROKE IN THE HAT FROM A MANUFACTURE DEFECT I HAD I JUST NOW WAS ABLE TO GET IT REPAIRED IT COST ME $430 AND THEN BECAUSE OF THE ELECTRICAL WIRES BEING BROKE THEY SHORTED OUT A COMPUTER SO THEY STILL DON'T WORK I STILL CANNOT OPEN MY HATCH AND GET INTO THE BACK OF MY CAR TO BE ABLE TO PUT A WALKER OR WHEELCHAIR IN AND I FEEL THAT THE MANUFACTURER NEEDS TO CORRECT THIS FOR ME FOR I'M DISABLED AND I DON'T HAVE THAT KIND OF MONEY I WOULDN'T HAVE BOUGHT THE CAR IF I KNOWN IT HAD THIS ISSUE IT IS NOT HANDICAP ACCESSIBLE AND IT ALSO THE CAR COULD HAVE CAUGHT FIRE IT IS ALL I WILL NOT PASS SAFETY INSPECTION BECAUSE OF THIS PLEASE HELP

Visibility › Sun/Moon Roof Assembly
Filed Jul 21, 2017108,000 milesAZ

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 40 MPH, THE PANORAMIC ROOF SHATTERED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS A HOLE IN THE SUN ROOF AFTERWARDS. SCOTTSDALE FIAT OF SCOTTSDALE, ARIZONA WAS MADE AWARE OF THE FAILURE AND A SERVICE WORKER EXPLAINED THAT THE FAILURE WAS A COMMON OCCURRENCE IN THESE VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

Power Train
Filed Jul 8, 201756,000 milesNJ

MY FIAT 500 MANUAL TRANMISSION WOULD NOT GO INTO GEAR WHEN I WAS ON THE HIGHWAY THERE IS A PROBLEM WITH CLUTCH DIAPHRAGM SPRING CAUSEINGTHE CAR NOT TO SHIFT THE RECALL WASTO REPLACE THE CLUTCH PEDAL OVER TRAVEL I TOLD THE FIAT DEALER THEY SHOULD CHECK THE CLUTCH FIRST TO SEE IF THERE WAS ANY DAMAGE NOW MY CLUTCH WENT THE CAR GIVES YOU NO SIGN WHEN ITS GOING TO FAIL VERY DANGEROUS CAR WAS IN MOTION WHEN IN HAPPEND

Air Bags
Filed Jun 30, 201740,000 milesAZ

PASSSENGER AIR BAGS CONSTANTLY WARNING ERROR AND DISABLING.

Service Brakes
Filed Jun 19, 201742,000 milesCA

HI, I HAVE HAD SEVERAL ISSUES WITH MY CAR WHICH HAVE HAD SEVERAL ATTEMPTS TO FIX. SAFETY CONCERNS REGARDING THE CRUISE CONTROL LOCKING UP ON MY VEHICLE, CONVERTIBLE TOP STILL NOT ADJUSTING AND BLOCKING LINE OF SIGHT IN THE BACK SO YOU CANNOT SEE WHAT IS BEHIND YOU WHILE DRIVING, AND START UP ISSUES WITH CAR NOT ALWAYS STARTING UP CORRECTLY, HAVING MISFIRES. THE CAR HAS ONLY BEEN WORKED ON THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AT THE FIAT OF VAN NUYS, CA. THE CAR HAS BEEN WORKED ON SEVERAL TIMES SINCE I FIRST PURCHASED IT BACK IN JAN OF 2013. I AM SEEKING OUT ANY HELP NECESSARY AS I HAVE HAD THESE SAFETY CONCERNS SINCE I FIRST GOT THE CAR TO NOW AND I AM FEEL VERY UNSAFE WITH THE WORK THAT HAS BEEN DONE AS WELL AS MY OWN SAFETY AS WELL AS OTHERS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Power Train
Filed Jun 8, 2017FL

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (SUNSET FIAT OF SARASOTA 7641 TAMIAMI TRAIL, SARASOTA FL 34231) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed May 17, 201736,298 milesOK

MY 2012 FIAT 500 WITH 36,298 MILES ON OD HAD CLUTCH FAILURE. I RECEIVED S34 RECALL FROM FIAT AND HAD RECALL WORK COMPLETE. I WAS TOLD THAT THE RECALLED PART COULD CAUSE WEAR ON CLUTCH PLATE AND THAT THE RECALL WAS CORRECTING THE ISSUE. THREE WEEKS LATER, I WAS AT A STOP LIGHT AND THE CLUTCH FELT FUNNY AND TRANSMISSION WAS STUCK IN FIRST GEAR. CAR WAS TOWED TO DEALER AND DIAGNOSTIC STATES THAT BEARING-CLUTCH RELEASE AND DISC & PRESSURE PLATE NEED REPLACEMENT. I WAS TOLD THAT THE RECALL HAD NO BEARING ON THE CLUTCH FAILURE..."IT'S NORMAL WEAR AND TEAR LIKE BRAKE PADS AND TIRES." I HAVE SPOKEN WITH MY SERVICE REP AND FIAT CUSTOMER SERVICE. I HAVE REPEATEDLY BEEN TOLD THE FAILURE IS A "WEAR AND TEAR ISSUE". I HAVE REPEATEDLY STATED THAT I UNDERSTAND THIS, BUT THE RECALLED PART WAS SAID BY BOTH THE SERVICE PROVIDER AND FIAT, TO CAUSE WEAR ON COMPONENT (WEAR AND TEAR) PARTS OF THE CLUTCH. I MAINTAIN THAT THE FAULTY PART HAS ACCELERATED WEAR AND TEAR ON THE CLUTCH ASSEMBLY AND THAT THE REPLACEMENT OF THE CLUTCH SHOULD BE COVERED BY FIAT. FIAT CUSTOMER SERVICE STATES THEY ARE INVESTIGATING MY CLAIM BUT I HAVE NOT HEARD BACK FROM THEM. AT THIS TIME, I AM HAVING TO PAY FOR THE $1200 REPAIR WHICH SEEMS TO HAVE BEEN CAUSED BY ACCELERATED WEAR AND TEAR DUE TO A DEFECTIVE, RECALLED PART. PLEASE ADVISE.

Unknown or OtherCrash1 injured
Filed May 12, 20175,200 milesNC

"MANUAL TRANSAXLE CLUTCH PEDAL" THERE IS AN ONGOING RECALL THAT SINCE MAY 2016 HOWEVER PARTS WERE NOT AVAILABLE DEALER FINALLY INFORMED US PART WAS AVAILABLE AND SCHEDULED APPOINTMENT FOR 5/9/2017 AT 9AM. CAR WAS BEING DRIVEN TO APPOINTMENT WHEN CLUTCH FAILED TO DISENGAGE RESULTING IN CAR REARENDING CAR INFRONT OF IT AT SPEEDS BETWEEN 50 TO 60 MPH.

Power Train
Filed May 9, 201760,100 milesCA

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 25 MPH, THE CLUTCH PEDAL FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH COVER DIAPHRAGM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER REFUSED TO REPAIR THE VEHICLE DUE TO FATIGUE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT SHE WOULD BE CONTACTED WHEN THE PART BECAME AVAILABLE. THE FAILURE MILEAGE WAS 60,100.

Power Train
Filed Apr 22, 2017CA

CLUTCH WEAR SEEMS TO BE EXCESSIVE FOR MILEAGE (25K) ON VEHICLE. CLUTCH IS SLIPPING AND PRESSURE PLATE, FORK, BEARING AND RELATED COMPONENTS ARE FAILING. ENGAGEMENT POINT VERY HIGH UP IN PEDAL TRAVEL. SOMETIMES SHIFTER GETS STUCK IN GEAR AND VERY DIFFICULT TO SHIFT GEARS.

Power Train
Filed Apr 5, 201737,500 milesTX

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,500. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Mar 26, 201725,583 milesTX

WHILE DRIVING IN TRAFFIC ON A CITY STREET AT 6:10 AM AND UPSHIFTING AT ABOUT 40 MPH THE CLUTCH DIAPHRAGM SPRING FRACTURED AND THE CLUTCH NO LONGER OPERATED, AND THE GEAR COULD NOT BE CHANGED WHILE ENGINE WAS RUNNING. MANAGED TO BRING CAR TO A STOP IN LEFT TURN LANE, GET CAR IN TO NEUTRAL AND PUSH IT ACROSS TWO LANES OF TRAFFIC TO A PARKING LOT SO I COULD BE OUT OF THE INTERSECTION SINCE IT WAS DARK. CAR HAD 25,583 MILES ON IT AT THE TIME OF THE FAILURE. FRICTION DISC STILL HAS PLENTY OF MATERIAL, PRESSURE PLATE SURFACE IS SMOOTH AND FREE OF DAMAGE, THROW-OUT BEARING IS INTACT AND ROTATES SMOOTHLY. CONDITION OF PARTS INDICATES MINIMAL WEAR AND TEAR ON CLUTCH AND SHOWS NO SIGNS OF ABUSE. I ACKNOWLEDGE THAT I HAD RECEIVED A RECALL NOTICE TO REPLACE THE CLUTCH PEDAL ASSEMBLY BUT HAD NOT YET HAD AN OPPORTUNITY TO HAVE THE RECALL WORK DONE. MY UNDERSTANDING IS THAT THE ORIGINAL CLUTCH PEDAL ASSEMBLY WAS ALLOWING TOO MUCH TRAVEL AND OPERATING THE CLUTCH DIAPHRAGM SPRING BEYOND ITS INTENDED RANGE OF MOTION, STRESSING IT TO A POINT OF FAILURE. REVISED PEDAL ASSEMBLY LIMITS TRAVEL TO PREVENT THIS. I AM CONCERNED ABOUT VEHICLES THAT HAVE HAD THE REVISED PEDAL ASSEMBLY INSTALLED BUT ARE OPERATING WITH THE ORIGINAL CLUTCH DIAPHRAGM SPRING THAT MAY HAVE ALREADY BEEN COMPROMISED AND COULD STILL FAIL WITHOUT WARNING.

Electrical System
Filed Mar 18, 201724,781 milesFL

TIRE PRESSURE MONITOR DOES NOT FUNCTION OR RESET. THE CAR IS NOT ABLE TO MEASURE THE TIRE PRESSURE, IT STATES UNAVAILABLE. THE DEALERSHIP MECHANICS SAID TO RESET IT, BUT UPON DRIVING IT WOULD RESET.. HOWEVER, IT NEVER DID. THE DEALERSHIP SAID IT WAS NOT THEIR PROBLEM ALTHOUGH CAR WAS JUST PURCHASED WITHIN 2 WEEKS TO BE EXACT. THE MONITOR DOES NOT RECOGNIZE LOW OR HIGH PRESSURE ON TIRES, AND THE CAR IS NOT EQUIPPED WITH AN EMERGENCY TIRE. MECHANICS SAID IT WAS NORMAL FOR THIS YEAR CAR, AND WHILE SITTING WAITING FOR ANOTHER SERVICE, SEVERAL PEOPLE SEEM TO COMPLAIN FOR THE SAME ISSUE. MONITOR NOT WORKING, BUT EVERYONE WAS OFFERED TO BE RESET FOR A PRICE, WEBSITE DOES NOT HELP, MOPAR WILL NOT SET IT, AND THE MECHANICS WILL CHARGE, BUT THE RESET DOES NOT WORK NO MATTER WHAT YOU DO.

Engine
Filed Mar 18, 201724,731 milesFL

CAR IS VERY YOUNG, 24, 781 MILES AND TURNED IN BY PRIOR OWNER WITH 22,400'S MILES. AFTER CAR WAS SOLD WITH A RECALL, IT WAS NOTED IT ALSO SUFFERS FROM OIL LEAKING FROM THE REAR MAIN TRANSMITTION, PER MECHANIC IT AFFECTS BOTH THE TRANSMITION AND THE MOTOR, AND COULD CAUSE DEATH IF CAR RAN OUT OF OIL. LEAK PER SEVERAL INDEPENDENT MECHANICS IS TOO SOON FOR A FIAT WITH SO LITTLE MILES, AND A CAR THAT STILL OWNS THE ORIGINAL TIRES, WIPERS, AND STILL HAS THE SMELL FROM WHEN IT WAS NEW. CAR BY PRIOR OWNER WAS FOR VACATION, BUT CAR NOW LEAKS AND IT SEEMS MANY VEHICLES THIS YEAR MODEL HAVE THE SAME ISSUE PER BLOGS AND FIAT COMPLAINTS BLOGS, UNFORTUNATELY THE DEALER WONT FIX THE PROBLEM AND MECHANICS ARE IN SHOCK CAR WAS SOLD WITH A RECALL AND WHEN IT WAS SERVICED THEY TOO REFUSED TO WORK ON THE SEAL WAITING FOR THE CAR TO GO THROUGH THE BANK FIRST & HOPE FOR A WARRANTY TO PAY FOR THE LABOR AND PART, EVEN AFTER I OFFERED TO PAY FOR THE PART WHILE THEY WERE ALREADY IN THE CAR CHANGING. HOWERVER, THEY FAILED TO INFORM ME ABOUT THE ISSUE, UNTIL I GOT HOME WITH THE CAR. ISSUE IS LIFE THREATENING BY MECHANICS WORDS, AND ALL 4 DIFFERENT SHOPS DEMANDED I EITHER RETURN THE CAR TO THE DEALER OR DEMAND THEY FIX IT BEFORE I WOULD END UP DEAD OR IN AN ACCIDENT ON THE HIGHWAY. THIS ISSUE SHOULD NOT BE PART OF A YOUNG CAR, IT SHOULD NOT BE LEAKING FROM A SEAL, PARTICULARLY THE TRANSMITION MAIN REAR SEAL, WHICH PER MECHANIC IT TOO AFFECTS THE MOTOR AND THE T RANSMISSION ABILITY TO FUNCTION ON A MANUA

Power Train
Filed Mar 14, 2017AZ

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/23/17*LJ *CN

Seat Belts
Filed Mar 9, 2017CA

HUBCAPS EASILY FALL OFF WHILE ON FREEWAY AND WHEN TURNING. AT TIMES THE SEAT BELT DOESN'T FULLY RETRACT ITSELF, CAUSING IT TO BECOME LOOSE.

Electrical System
Filed Mar 8, 2017187,903 milesUT

I CALLED CHRYSLER PHONE NUMBER 800-992-1997 AROUND 6:30PM-7:00PM ON 03/05/2017 TO INFORM THEM THAT MY 2012 FIAT 500 POP 2DOOR HATCHBACK NERO BLACK HAS A PROBLEM THE REVERSE HAS STOP WORKING! I WAS INFORMED THAT I WOULD NEED TO TAKE THE CAR TO KEN GARFF FIAT IN SALT LAKE CITY UTAH! I EXPLAINED THAT I WOULD LIKE TO TAKE THE CAR TO LARRY H. MILLER CHRYSLER DODGE JEEP IN SANDY UTAH. I ASK CHRYSLER IF THEY WOULD RELEASE THE PARTS TO FIX MY REVERSE TO LARRY H. MILLER CHRYSLER DODGE JEEP. I WAS TOLD I MUST TAKE THE VEHICLE TO KEN GARFF FIAT OF SALT LAKE CITY. I THEN EXPLAINED REFUSING TO RELEASE THE PARTS FOR MY FIAT TO ANYONE BUT KEN GARFF FIAT WAS NOT LEGAL! THE CUSTOMER SERVICE AGENT REPLY BY SAYING: "I DON'T NO ANYTHING ABOUT BEING LEGAL. ...... MY REPLY WAS "OH THAT'S FOR SURE!"

Fuel/Propulsion System
Filed Mar 8, 2017UT

ON 03/07/2017 I WENT TO JIFFY LUBE #3318 SRE CORPORATION 284 E STATE ROAD 73 SARATOGA SPRINGS UT 84045 TO HAVE AN EMISSONS TEST PERFORMED WORK ORDER #55 INVOICE# 96902 MILEAGE 187903 STATION # U575 INSPECTOR# UET003081 I WAS TOLD THAT MY FIAT DID NOT PASS EMISSIONS THE FUNNY THING IS I WENT TO THE EXACT SAME PLACE ON 10/31/2015 WORK ORDER 82 INVOICE NUMBER 222206608 AT 3:59PM AT THAT TIME THE INSPECTOR # WAS UET002450 STATION U575 (JUST THOUGHT I WOULD POINT THAT OUT) ALSO THE PERSON DOING THE INSPECTION SAID HE HAD TO PUT IT IN AS CALIFORNIA AND THE OTHER 50 STATES INSTEAD OF PUTTING FED ONLY AND THE OTHER 49 STATES THE INSPECTOR SAID MY CAR WAS MADE IN CALIFORNIA AND I KNOW THATS NOT TRUE MY CAR WAS MADE IN TOLUCA MEXICO WELL NOW I'M TOLD I MUST GO TO KEN GARFF FIAT TO COMPLETE A DRIVE CYCLE I REFUSE TO TAKE MY CAR TO KEN GARFF FIAT BESIDE THE RECALL HAS NOT BEEN COMPLETE IN ORDER TO COMPLETE A DRIVE CYCLE! SO NOW I AM UNABLE TO PASS EMISSONS AND WILL BE UNABLE TO RENEW MY VEHILCE FOR JANUARY OF 2019 I HAVE ALREADY RENEWED UNTIL JANUARY OF 2018.

Power Train
Filed Mar 1, 201729,637 milesFL

I WAS DRIVING HOME FROM WORK ON BIG TREE ROAD IN SOUTH DAYTONA FLORIDA AS I APPROACHED MY NEIGHBORHOOD I ATTEMPTED TO SHIFT GEARS AND WAS NOT ABLE TO ENGAGE OR DISENGAGE THE CLUTCH NOR COULD I SHIFT THE GEARS. I LOST CONTROL OF THE VEHICLE SO I BRAKED AND MANAGED TO DRIFT IN NEUTRAL TO MY DRIVEWAY AT MY HOME.

Unknown or Other
Filed Feb 26, 2017120,000 milesSC

I RECEIVED A RECALL NOTICE ON MY 2012 FIAT POP IN NOVEMBER 2016.I CALLED STATELINE FIAT AND WAS TOLD THAT I WOULD RECEIVE A CALL WHEN THE PARTS CAME IN.I NEVER RECEIVED THAT CALL.ON 02/20/2017 I WAS ON MY WAY TO WORK IN HEAVY TRAFFIC IN UPTOWN CHARLOTTE NC AND MY CLUTCH WENT OUT AND I WAS NEARLY HIT BY ONCOMING TRAFFIC.I CALLED THE DEALERSHIP.I HAD MY CAR TOWED THERE.THAT WAS 6 DAYS AGO.I AM VERY UNHAPPY BECAUSE NO ONE EVER CALLED ME IN TO GET THE RECALL REPAIRED.NO ONE OFFERED ME TOWING AND NOW 6 DAYS LATER I STILL DO NOT HAVE A CAR.I AM VERY DISAPPOINTED WITH FIAT AND I FEAR THAT THIS CAR WILL NOT LAST VERY LONG.I REACHED OUT TO THE DEALERSHIP AND FIAT USA BEFORE DECIDING TO SEND THIS COMPLAINT

Electrical System
Filed Feb 15, 2017UT

ON FEB 11TH 2017 I TOOK MY VEHICLE TO A CHYSLER DODGE JEEP DEALER IN SANDY UTAH (LHM) I ASK THEM IF THEY COULD REPAIR MY VEHICLE. THEY SAID YES SO I AUTHORIZED LARRY H MILLER CHYSLER DODGE JEEP TO WORK ON MY VEHILCE. KEN GARFF FIAT REFUSED TO GIVE THE PARTS TO LARRY H MILLER AND BACKED THE DEALERSHIP INTO A CORNER MAKING LARRY H MILLER TAKE THE CAR TO KEN GARFF FIAT AT 198 E 500 S IN SALT LAKE CITY UTAH AND I KNOW FOR FACT KEN GARFF REFUSED TO GIVE LARRY H. MILLER THE PARTS FOR THE VEHILCE BECAUSE KEN GARFF FIAT LIKES TO FORCE EVERYONE TO COME TO THEIR DEALERSHIP WELL KEN GARFF HAD THE VEHILCE TOWED TO THEM AND KEPT THE VEHILCE FROM 12NOON UNTIL 5PM STATING THEY HAD NOT STARTED WORK ON THE VEHILCE AND THEY HAD PLANS TO WORK ON THE VEHILCE OVER NIGHT WHEN THE SHOP WAS CLOSED I TOLD KEN GARFF THEY WILL NOT BE WORKING ON MY VEHILCE OVER NIGHT AND NOT TO TOUCH MY CAR WELL NOW MY CAR IS SETTING ON KEN GARFF LOT WITH NOT ONE PIECE OF PAPERWORK THAT SAYS KEN GARFF CAN TOUCH MY VEHILCE AND IF THEY TRY TO LIE AND SAY THEY DO THEN THEY HAVE FORGED MY SIGNATURE. I HAD MY PLATES REMOVED FROM THE CAR I CONTACTED LARRY H MILLER AND TOLD THEM ON 02/15/2017 THAT I WOULD LIKE FOR THEM TO TAKE THE CAR BACK TO LARRY H MILLER. THE RECALL IS STILL NOT COMPLETE AND KEN GARFF REFUSES TO GIVE THE PROPER PARTS SO ANOTHER CHYSLER DEALERSHIP CAN WORK ON THE VEHILCE ........... I WANT TO NOTE THAT LARRY H MILLER CHYSLER DODGE JEEP IS WONDERFUL AND I AM BEING TREATED WITH RESPECT BY LARRY H. MILLER CHRYS

Power Train
Filed Feb 2, 2017AZ

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Jan 27, 201766,000 milesGA

I HAVE HAD TROUBLE SHIFTING MY CAR INTO GEAR. I RECEIVED A RECALL NOTICE ON MY TRANS-AXLE CLUTCH PEDAL BUT WHEN I TRIED TO SCHEDULE AN APPOINTMENT FOR IT TO BE FIXED, ALL THE FIAT DEALERS IN MY AREA HAVE SAID THAT THEY ARE UNABLE TO FIX THE PROBLEM UNTIL THE LAST WEEK OF FEBRUARY OR EARLY MARCH. I WOULD LIKE A RENTAL CAR UNTIL MY CAR HAS BEEN FIXED AS IT IS A SAFETY CONCERN THAT I AM DRIVING MY CAR WITH THIS RECALL FOR SEVERAL MORE WEEKS. *TR

Power Train
Filed Jan 24, 2017OR

DEALER WILL NOT CONFIRM A SERVICE APPOINTMENT FOR SA RECALL NUMBER16V-302, MANUFACTURER RECALL NUMBERS34 WHICH WAS ISSUED BACK IN MAY OF 2016. I ADVISED TONKIN FIAT THAT I AM AWARE THIS IS A SAFETY RELATED RECALL WHICH POSES A CRASH RISK. DEALER DID NOT RESPOND UNTIL I HAD SUBMITTED THREE REQUESTS FOR SERVICE. THEN, ONCE THEY DID RESPOND, THEY REFUSED TO SCHEDULE A SERVICE APPOINTMENT. PLEASE HELP.

Power Train
Filed Jan 18, 201748,598 milesTX

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 40 MPH AND SHIFTING GEARS, THE VEHICLE FAILED TO REMAIN IN THE CURRENT GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC STATED THAT THE ISSUES WERE NOT THE SAME AS THOSE LISTED IN NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,598.

Power Train
Filed Jan 18, 2017104,000 milesMN

STOPPED AT A RED LIGHT ON THE HIGHWAY. WHEN LIGHT CHANGED, I LET OUT THE CLUTCH TO START DRIVING, BUT THE GEAR NEVER ENGAGED. TRIED EVERY GEAR. ONLY REVERSE WOULD TRY, BUT IT WOULD ONLY GRIND. NO CLUTCH ENGAGEMENT. *TR

Power Train
Filed Jan 17, 2017UT

FOR THE RECORD MY VEHICLE IS AT MY HOME AND NOT AT A FIAT STUDIO THIS HAS BEEN VERIFIED BY MY LOCAL POLICE DEPARTMENT. I WILL TAKE MY VEHICLE INTO FIAT TO COMPLETE THE INCOMPLETE RECALL WHEN........ CHRYSLER FIAT GETS MECHANICS IN THE STATE OF UTAH THAT ARE CERTIFIED AND TRAINED TO WORK ON A FIAT USING THE PROPER TOOLS! WHEN I SPOKE WITH FIAT PHONE NUMBER 800-992-1997 ON 01/16/2017 AROUND 9AM MOUNTAIN DAY LIGHT TIME I FELT AS IF I WAS BEING COHERED INTO SUMMITING A CLAIM FOR REIMBURSEMENT OF THE FAULTY PARTS THAT WERE PUT INTO MY VEHICLE BY FIAT CHRYSLER IN SLC UTAH BETWEEN 10/03/2016 AND 10/27/2016 I HAVE NOT AND WILL AUTHORIZE ANYONE TO BE REIMBURSED ON MY BEHALF. I HAVE NOT FILED ANY CLAIM MYSELF FOR REIMBURSEMENT.

Air BagsCrash1 injured
Filed Jan 17, 201763,000 milesNM

TAKATA RECALL - CHRYSLER OWNS FIAT AND I HAD A PROBLEM WITH MY AIR BAGS ON A 2012 FIAT. I WAS IN A SMALL FENDER BENDER. ALL AIR BAGS OPENED BUT ALL THE FRONT AIR BAGS RUPTURED. NO ONE ELSE WAS IN THE CAR WITH ME BUT THE SENSOR IN THE PASSENGER SEAT DID NOT KICK IN. ALL AIR BAGS DEPLOYED. I HAD INJURIES WHICH WERE A FRACTURED ELBOW, DISLOCATED MY ARM IN TWO PLACES. SINCE THEN I AM HAVING TROUBLE WITH MY SHOULDER, NECK, HEADACHES, AND MY BACK. I AM GOING TO THE DOCTORS AND PHYSICAL THERAPY. PLEASE GET BACK TO ME AS SOON AS POSSIBLE AS I AM GOING TO HIRE AN ATTORNEY TO SEE WHAT CAN BE DONE. MY INSURANCE COMPANY CONSIDER IT A TOTAL LOSS. *TR

Power Train
Filed Jan 16, 2017UT

MY VEHICLE WAS STATIONARY IN THE DRIVEWAY WHEN IT REFUSED TO SHIFT OUT OF NEUTRAL OR INTO REVERSE. IT''S BEEN TAKEN IN FOR AN INITIAL DIAGNOSTIC AND I'VE BEEN INFORMED THE PRESSURE PLATE IS WORN AND THEY SAY IT''S UNRELATED TO THE WELL KNOWN S34 RECALL. MY CAR IS ONLY AT 38000 MILES AND THEY SAY IT''S NORMAL FOR A PRESSURE PLATE TO WEAR AT THIS PERIOD BUT I FIND IT DIFFICULT TO BELIEVE SO MANY PEOPLE HAVE THE SAME PROBLEM AND THAT IT''S ENTIRELY UNRELATED TO THE CLUTCH SPRING ISSUES STEMMING FROM THE CLUTCH TRAVEL NOT HAVING A LIMITER. IF I'D BEEN ON THE ROAD OR FREEWAY THIS WOULD HAVE BEEN VERY DANGEROUS FOR ME AND I'M CONCERNED BY THE AMOUNT OF PEOPLE EXPERIENCING THE SAME PROBLEM. THE COMPANY OFFICIALLY SO FAR HAS TOLD ME THAT IT''S NOT COVERED UNDER WARRANTY AS THE PRESSURE PLATE WARRANTY ONLY LASTS 1YR OR 12,000 MILES WHICH IS RIDICULOUS CONSIDERING THE IMPORTANCE OF THE PART, THE DIFFICULTY AND EXPENSE OF REPLACING IT, AND THE FACT THERE ARE SO MANY RELATED ELEMENTS THEY'VE CHOSEN TO IGNORE AS POSSIBILITY CAUSE. I'VE BEEN QUOTED JUST UNDER 1600 TO REPLACE IT. THIS IS UNACCEPTABLE IN A CAR AT ONLY 38000 MILES TO HAVE SUCH AN EXPENSIVE AND DANGEROUS ISSUE THAT HAS BEEN REPORTED SIGNIFICANTLY. *TR

Engine
Filed Jan 15, 2017189,000 milesUT

AS OF 01/15/2017 MY 2012 FIAT 500 POP RECALL HAS STILL NOT BEEN FIXED CORRECTLY. I AM CURRENTLY RENTING A VEHICLE FOR TRANSPORTATION. FIAT CHRYSLER HAS NOT PAID ME ONE PENNY TOWARD MY VEHICLE RENTAL. I HAVE RECEIVED RANDOM EMAILS FROM CHRYSLER THE LAST EMAIL WAS DATED JANUARY 13, 2017 SAYING THEY HAD AN UPDATED ON CASE #30818709. WHAT UPDATE COULD THEY HAVE MY VEHICLE RECALL HAS NOT BEEN FIXED IN A TIMELY MANNER. MY VEHICLE HAS NOT BEEN FIXED AT ALL. THE TRUTH IS THERE ARE VERY FEW MECHANICS IN THE UNITED STATES OF AMERICA CAPABLE OF FIXING A FIAT BECAUSE OF THE UNIQUE DESIGN MOST MECHANICS DON'T HAVE THE PROPER TRAINING FOR THIS PARTICULAR DESIGN OF VEHICLE NOR DO THEY HAVE THE CORRECT TOOLS THE VEHICLE IS DESIGNED USING A EUROPEAN METRIC SYSTEM IN ORDER TO BRING THE VEHICLE TO SAFETY STANDARDS FIAT MECHANICS NEED THE PROPER TRAINING AND TOOLS! BOTTOM LINE MY RECALL HAS NOT BEEN FIXED!

Power Train
Filed Jan 9, 2017CA

2012 FIAT 500. CONSUMER WRITES IN REGARDS TO MANUAL TRANSAXLE/CLUTCH PEDAL RECALL 16V-302 TECHNICAL DIFFICULTIES. *SMD

Power Train
Filed Dec 31, 2016105,170 milesLA

THE CLUTCH PEDDLE RECALL S-34 DOES NOT FIT THE PROBLEM WITH THE FIAT CLUTCH ASSEMBLY. THE ROOT CAUSE OF THE PROBLEM IS EXCESSIVE PRESSURE ON THE THROW OUT BEARING AND SUBSEQUENTLY THE PRESSURE PLATE. MY CLUTCHED FAILED AT 105170 MILES AT UNDER 1 MPH WHILE GOING FROM A STOP TO PUTTING IT INTO REVERSE TO PARK AT MY WORKPLACE IN BATON ROUGE, LA. THIS OCCURRED IN LATE AUGUST AND I WAS WITHOUT MY PRIMARY TRANSPORTATION UNTIL DECEMBER 30TH DUE TO PARTS NOT BEING AVAILABLE FOR THE RECALL ISSUED AND THE RECALL NOT COVERING ALL OF THE FAILED PARTS AS IT SHOULD HAVE. THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR A DESIGN FAILURE ON THE MANUFACTURERS PART AND SHOULD NOT HAVE TO PAY $1500 FOR A REPAIR THAT FIAT AND THE NHTSA SHOULD HAVE RECALLED WHEN CLUTCHES STARTED FAILING WITH LESS THAT 20000 MILES ON THEM BACK IN 2012. FIAT NEEDS TO OWN UP TO THEIR FAILURE AND RECALL THE ENTIRE CLUTCH ASSEMBLY NOT JUST THE PEDDLE. THAT IS LIKE PUTTING A BANDAGE ON A TIME BOMB HOPING NOBODY NOTICES.

Power Train
Filed Dec 30, 2016TX

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Vehicle Speed Control
Filed Dec 30, 2016TX

THERE IS AN EXISTING RECALL S34 / NHTSA 16V -302 ON MY VEHICLE. THE SERVICE CENTER, HELFMAN FIAT ALFA ROMEO MASERATI 7720 KATY FWY, HOUSTON, TX 77024 IS UNABLE TO REMEDY THIS DEFECT UNTIL MAY 24TH 2017. THIS IS AN UNREASONABLE AMOUNT OF TIME.

Electrical System
Filed Dec 26, 2016189,000 milesUT

MY CAR [XXX] 2012 FIAT 500 POP 2 DOOR HATCHBACK HAS STILL NOT HAD THE SAFETY RECALL FIXED FIAT CHRYSLER IS IN CONTEMPT OF COURT BECAUSE MY RECALL HAS NOT BEEN FIXED IN A TIMELY MATTER! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine
Filed Dec 22, 201637,000 milesAZ

I HAD BEEN SMELLING BURNING OIL FROM MY CAR WHILE PARKED FOR A PERIOD OF MONTHS AFTER MY LATEST OIL CHANGE AT THE DEALERSHIP. I DID NOT SEE ANY DRIPPING ON THE GROUND AND ASSUMED IT WAS A SLOPPY OIL CHANGE WITH RESIDUAL OIL BURNING AWAY IN THE ENGINE BAY. DURING A NORMAL OIL CHANGE AROUND 37,000 MILES THE DEALER INFORMED ME THE REAR MAIN SEAL ON MY FIAT 500 WENT OUT AND THAT THE REPAIRS WOULD BE UPWARDS OF $1,000. I RESEARCHED ONLINE AND FOUND OUT MANY FIAT 500S MANUFACTURED FROM 2012 HAD THIS ISSUE OCCUR AT VERY LOW MILES. THE DEALER INFORMED ME MY 4 YEAR/50,000 MILE WARRANTY HAD RUN OUT IN JUNE 2016 AND THAT I MUST PAY THE COSTS. I ENDED UP PAYING OVER $1,100.

Power Train
Filed Dec 12, 2016TX

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). DUE TO THE DEALER'S REFUSAL TO WORK WITHIN THE CONTACT'S SCHEDULE, THE RECALL REPAIR WAS NOT COMPLETED. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Dec 7, 2016CA

WITH A LOW MILEAGE (UNDER 20K MILES), THE CAR HAS BEEN IN TAKEN BACK TO THE SERVICE DEPARTMENT FOR OVER 5 TIMES FOR MAIN SEAL (BETWEEN ENGINE AND THE TRANSMISSION) LEAKAGE, ENGINE PROGRAMMING RECALL, AND REPEATED NOISE WHEN THE CAR IS IN MOTION THAT CAN'T BE IDENTIFIED/FIXED.

Engine
Filed Nov 28, 2016131,000 milesNC

I HAVE RECENTLY TAKEN CARE IN FOR ENGINE LIGHT IT WAS, THEN BOTH HEAD LIGHTS WENT OUT AGAIN. THEYVE DONE THIS GOING DOWN THE ROAD AT NIGHT. NOW TRANSMISSION AND ENGINE LIGHT CAME ON. WAS TOLD COULD BE TORQUE CONVERTER CLUTCH WAS STORED DEFAULT AND CLEARED MAY COME BK, OR TCM OR TORQUE CONVERTER OR SOLENOID. I AM STILL PAYING FOR THIS CAR HAD LITTLE OVER A YEAR NOW. 131,000 MILE. IVE PUT ONLY 42K ON IT. OTHERS COMPLAIN SAME PARTS/ISSUES. THIS NEEDS TO BE A RECALL ISSUE NOW. I AM A TRAVELING NURSE, I HAVE TO HAVE A CAR TO TAKE CARE OF MY PATIENTS PLEASE. NOW IT SITS WAITS GO TO CARY NC 11/29. DIAG COST ME 141.00 TO SEE ? IS NOW. JUST HAD SPARKS/WIRES REPLACED TWO WEEKS AGO. PLEASE HELP

Power Train
Filed Nov 22, 2016CA

CLUTCH COVER DIAPHRAGM SPRING MAY FATIGUE &/OR FRACTURE, RESULTING IN AN INABILITY TO DISENGAGE THE CLUTCH, SHIFT GEAR, AND POTENTIAL LOSS OF POWER THAT COULD RESULT IN A CRASH. THIS RECALL JUST CAME IN THE MAIL AND IS PRETTY SERIOUS. I AM TRAVELING FOR THE HOLIDAYS AND MY SERVICE STATION IS UNABLE TO SERVICE MY VEHICLE FOR OVER A MONTH. FOR SOMETHING THIS SERIOUS, THAT IS AN UNACCEPTABLE TIME FRAME.

Power Train
Filed Nov 18, 2016MO

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Nov 10, 201670,000 milesCT

THE PARTS ARE NOT AVAILABLE FOR MY RECALL. I AM NOT ABLE TO DRIVE THE CAR AND FIAT DOES NOT HAVE A SOLUTION FOR ME. THE DEALER HERB CHAMBERS WANTED ME TO PAY TO HAVE DEFECTIVE PARTS PUT IN THE CAR OR THEY WOULD CHARGE ME STORAGE FOR HAVING THE CAR ON THEIR LOT. I ASKED FOR A RENTAL CAR FREE OF CHARGE TO ME AND WAS DENIED. MY CAR SITS IN MY DRIVEWAY AND I AM WITHOUT A CAR TO DRIVE. THE CLUTCH ON THE CAR STAYS TO THE FLOOR WHEN I PUSH IT IN TO CHANGE GEARS. THIS COULD BE VERY DANGEROUS IF I WAS ON THE HIGH WAY TRYING TO SHIFT INTO GEAR. WHEN THE CLUTCH IS ON THE FLOOR I COULD NOT GET THE CAR INTO GEAR WHILE I WAS DRIVING THE CAR.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Fiat 500 → · Every 500 year → · How the figures are calculated →