No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer10V653000
Filed Dec 20, 2010271 vehiclesPeterson Industries, Inc.
Defect. PETERSON INDUSTRIES, INC. IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2011 EXCEL FIFTH WHEEL TRAILERS, MODELS LIMITED, CLASSIC, WINSLOW, AND WILD CARGO, EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Risk. AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Remedy. PETERSON IS WORKING WITH DIMPLEX TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 PETERSON AT 1-785-282-6825.
Equipment10V440000
Filed Sep 28, 201052 vehiclesPeterson Industries, Inc.
Defect. PETERSON INDUSTRIES IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 EXCEL WINSLOW, LIMITED, AND WILD CARGO MOTOR HOMES EQUIPPED WITH SUBURBAN GAS COOK STOVES WITH SEALED BURNERS. THE UNITS INVOLVED USE AN ALUMINUM TUBE TO CARRY LIQUID PROPANE GAS FROM THE OVEN CONTROL VALVE TO THE GAS ORIFICE WHICH SUPPLIES GAS TO THE BURNER. THIS CAN CAUSE THE TUBE TO BREAK RESULTING IN A GAS LEAK WHEN THE OVEN BURNER ATTEMPTS TO LIGHT.
Risk. A GAS LEAK OCCURRING IN THE AREA OF THE OVEN PILOT CAN CAUSE A "FLASH" WHEN THE GAS IGNITES, AND WOULD CAUSE A FIRE IF THE OVEN VALVE IS NOT PROMPTLY TURNED OFF.
Remedy. PETERSON INDUSTRIES WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A REPLACEMENT GAS LINE THAT HAS BEEN SOURCED AND TESTED TO INSURE THAT THE DEFECT WHICH CREATED THE STRESS POINT HAS BEEN ELIMINATED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 3, 2010. OWNERS MAY CONTACT PETERSON INDUSTRIES at 1-785-282-6825.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 20, 2010. Source: NHTSA Office of Defects Investigation.