MY 4 MONTH OLD CHILD'S FACE WAS DEEPLY SCRATCHED BY THE SHARP CHEST CLIP THAT COMES STANDARD ON ALL EVENFLO CAR RESTRAINT SYSTEMS. I BOUGHT THE CARSEAT FROM BABIES-R-US. I HAVE SINCE RECEIVED MY MONEY BACK FROM EVENFLO AND THEY TOLD ME TO DESTROY THE ENTIRE CARSEAT, WHICH I DID. BUT THAT NEGLECTS THE ISSUE OF THE CHEST CLIP BEING WAY TOO SHARP TO EVER BY ON ANYTHING MADE FOR BABIES ANYWAY. I NOTIFIED THE MANAGER AT THE STORE BUT. GOT NO WHERE. MY BABY SHOULD HAVE NEVER BEEN INJURED. I DON'T WANT ANYBODY ELSE'S CHILD TO GET INJURED EITHER. A CHILD COULD GET INJURED IN THE EYE AS WELL. THE SCRATCH WAS VERY CLOSE UNDER HIS LEFT EYE. THANK YOU, J. JOHNSON *TR
2005 Evenflo 389 (triumph)
Owners filed 3 complaints about this vehicle with federal regulators, most often about the child seat › harness/crotch buckle. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Child Seat › Harness/Crotch Buckle | 2 | 0 | 0 | 1 | |
| Child Seat › Material/Padding | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsI RECEIVED A LETTER FROM EVENFLO REGARDING THE DEFECT WITH THE TRIUMPH CAR SEAT. WHEN ATTEMPTING TO GET THE REMEDY FOAM LINER FOR MY SEAT I WAS TOLD THAT MY SEAT (MODEL # 3891609P1) IS NOT AFFECTED BY THE RECALL. I HAVE THE SAME PROBLEM WITH MY CAR SEAT. MY SON IS ABLE TO PULL BACK THE LINER AND PULL OFF PIECES OF THE STYROFOAM AS WELL. *TR
TL*THE CONTACT OWNS A 2005 EVENFLO TRIUMPH, MODEL NUMBER 3891609P1 CHILD SEAT. THE CHILD SEAT HAS A BUCKLE THAT STRAPS INTO THE BASE AND HOLDS THE LEFT AND RIGHT STRAPS ACROSS THE CHEST TOGETHER. THE BUCKLE CRACKED AND THE STRAPS WERE NO LONGER BEING HELD TOGETHER AND PROPERLY SECURING THE CHILD. UPDATED 03-05-08 *BF
3 of 3 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.