No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Electrical System › Alternator/Generator/Regulator14V066000
Filed Feb 10, 2014336 vehiclesElkhart Coach
Defect. Elkhart Coach is recalling certain model year 2010-2013 ECI, and ECII transit buses built on Ford cutaway chassis equipped with Ford 5.4L or 6.8L engines and Trans/Air-brand air compressors. In the affected vehicles, depending on the routing of the alternator harness and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.
Risk. As a result, the charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.
Remedy. Elkhart Coach will notify owners, and dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on March 14, 2014. Customers may contact Elkhart at 1-866-478-7652.
Equipment Adaptive/Mobility12V163000
Filed Apr 12, 2012761 vehiclesElkhart Coach
Defect. ELKHART COACH IS RECALLING CERTAIN BUSES EQUIPPED WITH BRAUN CENTURY-2 AND VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED. A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP.
Risk. A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIRS OCCUPANT COULD FALL AND SUSTAIN INJURY.
Remedy. ELKHART WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT BRAUN CUSTOMER SERVICE AT 1-800-488-0359.
Equipment › Appliance › Air Conditioner12V003000
Filed Jan 6, 2012125 vehiclesElkhart Coach
Defect. ELKHART IS RECALLING CERTAIN MODEL YEAR 2006-2010 ECI AND ECII VEHICLES MANUFACTURED FROM JANUARY 1, 2006, THROUGH DECEMBER 31, 2010, AND EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS (EM-1). DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.
Risk. IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND MAY BE ACCOMPANIED BY FLAME, SMOKE AND POTENTIAL FIRE.
Remedy. ELKHART WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 5, 2012. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-348-7440.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 10, 2014. Source: NHTSA Office of Defects Investigation.