No owner complaints are on file for this vehicle. It has been recalled 5 times.
5 safety recalls
Part 573 reports
Equipment Adaptive/Mobility15V715000
Filed Oct 29, 201518 vehiclesEldorado National- California, Inc.
Defect. Eldorado National-California, Inc. (Eldorado National) is recalling certain model year 2006-2007 MST and Transmark vehicles manufactured January 1, 2006, to December 30, 2007, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy. Eldorado National-California will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 2, 2015. Owners may contact Eldorado National customer service at 1-909-591-9557 or Ricon Customer Service at 1-800-322-2884. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Equipment Adaptive/Mobility14V607000
Filed Sep 30, 201418 vehiclesEldorado National- California, Inc.
Defect. Eldorado National-California, Inc. (Eldorado National) is recalling certain model year 2006-2007 MST, and Transmark transit buses manufactured January 1, 2006, to December 30, 2007, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Eldorado National will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 9, 2014. Owners may contact Eldorado National customer service at 1-909-591-9557 or Ricon customer service at 1-800-322-2884.
Steering › Linkages › Tie Rod Assembly08V196000
Filed Apr 30, 200810 vehiclesEldorado National - California, Inc.
Defect. ELDORADO NATIONAL - CALIFORNIA (ENC) IS RECALLING 10 MY 2007-2008 MST BUSES BUILT ON FREIGHTLINER CHASSIS. THE FASTENERS THAT ATTACH THE STEERING ARM OR TIE ROD ARMS TO THE SPINDLE MAY BE OVER OR UNDER-TIGHTENED.
Risk. INCORRECT TORQUED STEERING ARM FASTENERS MAY FATIGUE AND FRACTURE AND CAUSE A CRASH WITHOUT WARNING.
Remedy. ENC IS WORKING WITH FREIGHTLINER TO REPAIR THESE VEHICLES FREE OF CHARGE (PLEASE SEE 07V306). OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712 OR ELDORADO NATIONAL AT 1-909-591-9557.
Equipment Adaptive/Mobility08V043000
Filed Jan 29, 200821 vehiclesEldorado National - California, Inc.
Defect. ELDORADO NATIONAL - CALIFORNIA (ENC) IS RECALLING 21 MY 2005-2007 MST, MST II AND TRANSMARK BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS MANUFACTURED FROM APRIL 2005 TO JUNE 2007. THE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Risk. A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Remedy. ENC IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFT (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-800-322-2884OR ENC AT 1-937-596-6849.
Equipment Adaptive/Mobility08V039000
Filed Jan 29, 200831 vehiclesEldorado National - California, Inc.
Defect. CERTAIN BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Risk. THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Remedy. RICON IS HANDLING THE REMEDY FOR THIS CAMPAIGN (PLEASE SEE 07E095). RICON WILL CORRECT THE WHEELCHAIR LIFT FREE OF CHARGE. OWNERS MAY CONTACT RICON AT 818-267-3000 OR ELDORADO NATIONAL CALIFORNIA AT 1-937-596-6849.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 29, 2015. Source: NHTSA Office of Defects Investigation.