2009 E-One Quest

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports

Electronic Stability Control (esc)11V564000

Filed Dec 1, 2011220 vehiclesE-One, Inc.

Defect. E-ONE IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 CYCLONE II, TYPHOON, AND QUEST VEHICLES MANUFACTURED FROM MAY 1, 2008, THROUGH NOVEMBER 28, 2011, AND EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.

Risk. IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

Remedy. E-ONE WILL NOTIFY OWNERS AND IS WORKING WITH MERITOR WABCO TO REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT E-ONE CUSTOMER SERVICE AT 1-800-627-5050 OR MERITOR ON TRACK CUSTOMER SERVICE AT 1-866-668-7221.

Engine and Engine Cooling10V225000

Filed May 26, 201020 vehiclesE-One, Inc.

Defect. E-ONE IS RECALLING CERTAIN MODEL YEAR 2008-2009 QUEST AND CYCLONE II FIRE TRUCKS EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES MANUFACTURED FROM MARCH 13, 2008 THROUGH SEPTEMBER 27, 2009. THERE IS A SOFTWARE PROBLEM IN THE ENGINE CONTROL COMPUTER THAT MAY CAUSE UNEXPECTED ENGINE SHUT DOWN UNDER CERTAIN OPERATING CONDITIONS.

Risk. UNEXPECTED SHUT DOWN OF THE ENGINE MAY PREVENT THE OPERATION OF EQUIPMENT ON THE VEHICLE DURING RESCUE OPERATION PUTTING THE PUBLIC AND FIRE FIGHTERS AT RISK.

Remedy. DETROIT DIESEL IS HANDLING THE OWNER NOTIFICATION SCHEDULE AND REMEDY FOR THIS CAMPAIGN. THE MOTOR CONTROL MODULE WILL HAVE A NEW SOFTWARE INSTALLED FREE OF CHARGE. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708.

Across model years

Worst on record: 2017

Year	Recalls	Assessment
2017	3	Routine
2016	5	Routine
2015	5	Routine
2014	6	Routine
2013	4	Routine
2011	2	Routine
2010	1	Routine
2009 — this page	2	Routine
2008	2	Routine

Compare every Quest year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 1, 2011. Source: NHTSA Office of Defects Investigation.