Owners filed 1 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension
1
0
0
0
4 safety recalls
Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Electrical System13V026000
Filed Jan 24, 2013698 vehiclesDutchmen Manufacturing, Inc.
Defect. Dutchmen is recalling certain model year 2007-2011 Grand Junction; model year 2008-2009 Victory Lane and Winners Circle; model year 2009-2010 N'Tense; model year 2010 Freedom Spirit and model year 2009 Monte Vista recreational trailers. The affected trailers are equipped with Iota ITS-50R transfer switches. Wiring connections inside the transfer switch are not adequate and, as a result, the switch may overheat.
Risk. An overheated switch could result in a fire.
Remedy. Dutchmen will notify owners and replace the Iota transfer switch, free of charge. The safety recall began February 12, 2013. Owners may contact Dutchmen at 1-574-537-0700.
Fuel System, Gasoline › Storage09V236000
Filed Jun 25, 20092,735 vehiclesDutchmen Manufacturing, Inc.
Defect. DUTCHMEN IS RECALLING 2,735 MY 2005-2010 N'TENSE, VICTORY LANE, WINNER'S CIRCLE, WILD THING, FOUR WINDS, AND DUTCHMEN RECREATIONAL TRAILERS. THESE TRAILERS CONTAIN A FUEL DISPENSING SYSTEM WITH A SHUT-OFF SWITCH WHICH IS NOT SPARK PROTECTED AND IS MOUNTED IN THE NOZZLE STORAGE COMPARTMENT OF THE FUEL DISPENSING SYSTEM. GASOLINE SPILLED ON THE SWITCH, OR GASOLINE VAPORS WHICH MIGHT BUILD UP IN THE VICINITY OF THE SWITCH DURING DISPENSING FUNCTIONS, MAY CREATE A FIRE OR EXPLOSION IF A SPARK IS GENERATED BY THE SWITCH.
Risk. THE RESULTING FIRE OR EXPLOSION COULD RESULT IN SERIOUS BURNS AND POSSIBLY DEATH.
Remedy. DEALERS WILL PROVIDE AN IGNITION PROTECTED SWITCH AND INSULATED TERMINALS TO REPLACE THE CURRENT SWITCH. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE JULY 9, 2009. OWNERS MAY CONTACT DUTCHMEN AT 1-866-869-1109.
Exterior Lighting08V268000
Filed Jun 18, 2008478 vehiclesDutchmen Manufacturing, Inc.
Defect. DUTCHMEN IS RECALLING 478 MY 2007-2009 N'TENSE, VICTORY LANE, AND WINNER'S CIRCLE TRAVEL TRAILERS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, 'LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.' THESE TRAILERS WERE BUILT WITHOUT REAR REFLEX REFLECTORS.
Risk. LACK OF REFLECTORS COULD LEAD TO REDUCED VISIBILITY OF THE TRAVEL TRAILER INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL SEND REFLECTORS AND INSTALLATION INSTRUCTIONS TO CUSTOMERS. CUSTOMERS WILL HAVE THE OPTION OF INSTALLING THE REFLECTORS OR TAKE THEIR TRAVEL TRAILER TO THE NEAREST DUTCHMEN CERTIFIED DEALER TO HAVE THE INSTALLATION DONE FREE OF CHARGE. THE RECALL BEGAN ON JULY 14, 2008. OWNERS MAY CONTACT DUTCHMEN AT 1-866-869-1109.
What owners reported
Newest filings
Suspension
Filed Jul 1, 20081 milesCA
NEWLY PURCHASED 2009 ECLIPSE MILAN 25 RKS TRAVEL TRAILER, 30 FOOT LONG THAT HAD BEEN PULLED ONLY 45 MILES HOME FROM DEALERSHIP HAD THE FRAME BOUNCING UP AND DOWN ON THE TIRE CREATING TRAILER SWAY AND ALL FOUR TIRES HAD BEEN HITTING AND RUBBING THE FRAME OF THE TRAILER. MANUFACTURER CLAIMED ONLY A FEW TRAILERS HAD BEEN MADE WRONG, BUT I CAN TELL BY LOOKING A PICTURES ON THE INTERNET OTHER 25RKS ARE ALSO TOO LOW TO THE GROUND. THE DEALERSHIP WHERE I PURCHASED IT HAD TWO MORE IDENTICALLY DANGEROUS TRAILERS. THE MANUFACTURE REPLACED AN UNDERSLUNG AXLE WITH AN OVERSLUNG AXLE, BUT NOW THE LEAF SPRING SHACKLES ARE JAMMED AGAINST THE CENTER HANGER. THEY DID NOT LUBE THE NEW LUBE FITTINGS NOR DID THEY USE A TORQUE TO TIGHTEN THE WHEELS. I VIDEO TAPED THE ENTIRE PROCESS. I NOTIFIED ECLIPSE REPS AND THE COMPANY THAT MADE THE TRAILER FRAME THAT THEY SHOULD NOTIFY NHTSA, BUT I DON'T THINK THEY PLAN ON IT. THE WORKERS THAT CHANGED THE AXLE SAID THEY HAD BEEN DRIVING ALL AROUND CHANGING OUT AXLES FOR PEOPLE THAT HAD BOUGHT THEM. AGAIN, THIS IS AN ECLIPSE MILAN 2009 25 RKS. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.