Owners filed 4 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
2
0
2
0
Unknown or Other
1
0
0
0
Tires
1
0
0
0
3 safety recalls
Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Electrical System13V026000
Filed Jan 24, 2013698 vehiclesDutchmen Manufacturing, Inc.
Defect. Dutchmen is recalling certain model year 2007-2011 Grand Junction; model year 2008-2009 Victory Lane and Winners Circle; model year 2009-2010 N'Tense; model year 2010 Freedom Spirit and model year 2009 Monte Vista recreational trailers. The affected trailers are equipped with Iota ITS-50R transfer switches. Wiring connections inside the transfer switch are not adequate and, as a result, the switch may overheat.
Risk. An overheated switch could result in a fire.
Remedy. Dutchmen will notify owners and replace the Iota transfer switch, free of charge. The safety recall began February 12, 2013. Owners may contact Dutchmen at 1-574-537-0700.
Equipment › Recreational Vehicle/Trailer10V565000
Filed Nov 16, 2010455 vehiclesDutchmen Manufacturing, Inc.
Defect. DUTCHMEN IS RECALLING CERTAIN MODEL YEAR 2008-2011 GRAND JUNCTION AND 2011 VOLTAGE RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk. THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy. DUTCHMEN IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR DUTCHMEN AT 1-574-537-0700.
What owners reported
Newest filings
Electrical SystemFire
Filed Jun 20, 2016CA
TL* THE CONTACT OWNS A 2010 DUTCHMEN GRAND JUNCTION FIFTH WHEEL. THE CONTACT STATED THAT THE BREAKERS WERE OVERHEATING AND MADE A POPPING NOISE, WHICH CAUSED THE ELECTRICAL SYSTEM TO FAIL. THERE WAS ALSO A BURNING ELECTRICAL ODOR ACCOMPANIED WITHY THE FAILURE. THE BREAKERS WERE REPLACED NUMEROUS TIMES, BUT THE FAILURE PERSISTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V026000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT RV MECHANIC WHO ATTEMPTED TO GAIN APPROVAL FROM THE MANUFACTURER TO MAKE THE RECALL REPAIRS BECAUSE THE MECHANIC WAS AN AUTHORIZED KEYSTONE MECHANIC. THE MANUFACTURER DID NOT APPROVE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER INSTEAD. THE CLOSEST DEALER TO THE CONTACT WAS OVER 200 MILES AWAY. THE CONTACT WAS CONCERNED ABOUT THE POSSIBILITY OF A FIRE OCCURRING. THE MANUFACTURER STATED THAT THEY WOULD COVER A PORTION OF THE RECALL REPAIRS, IF NOT TAKEN TO AN AUTHORIZED DEALER. THE TRAILER DID NOT ACCUMULATE MILEAGE.
Unknown or Other
Filed Oct 22, 2015IL
THE FRAME IMMEDIATELY BETWEEN THE DUAL AXEL CRACKED BUT REMIND TOGETHER. THE SIDE WALL AT THE TOP OF THE TRAILER ALSO CRACKED.THIS OCCURED ON THE HIWAY AND WAS NOTICED UPON PARKING THE TRAILER AT OUR DESTINATION. IF I HAD NOT STOPPED IT APPEARS THE REAR END OF THE TRAILER AND THE REAR AXEL WOULD HAVE ENTIRELY LOST THEIR INTEGRITY. THE ROAD SIDE OF THE TRAILER HAS A 1 TO 2 INCH SAG AT THE REAR END. UPON SEEEKING HELP I LEARNED THAT LIPPERT THE FRAME MANUFACTURER OFFERED A REPAIR PROCEDURE USING P/N 106124 THAT HAS BEEN IN EFFECT SINCE 2009 AND HAS "PLENTY" IN STOCK. THIS APPEARS TO BE A CONTINUING PROBLEM. TYPICAL HIWAY SPEED 65 MPH, MILEAGE APPROX. 35,000 MILES.
Electrical SystemFire
Filed Jan 9, 2013VA
MY 2010 DUTCHMEN GRAND JUNCTION 340RL 5TH WHEEL CAMPER SUFFERED A MAJOR ELECTRICAL FAILURE. THE IOTA ITS-50R POWER TRANSFER SWITCH MELTED AND CAUGHT FIRE. I'VE NOTED NHTSA ISSUED RECALLS FOR KEYSTONE RVS ONLY, YET MY PROBLEMS HAVE BEEN FOUND ON OTHER MANUFACTURERS. *TR UPDATED 1/15/13 *CN UPDATED 1/22/2013 *JS
Tires
Filed Oct 11, 20118,000 milesIL
1)8 TIRES HAVE BEEN REPLACED AFTER APPROXIMATELY 8000 MILES ON EACH TIRE. FIRST NOTICED IS UNUSUAL TREAD WEAR AND BULGES IN THE TIRE CASING. BULGES CAN BE EITHER IN THE TREAD OR THE SIDEWALL NEAR THE RIM. 2)FAILURES HAVE BEEN TIRES GOING FLAT, TREAD SEPARATION FROM THE SIDEWALL. I HAVE HAD TWO SETS OF FOUR TIRES SUPPLIED BY THE TRAILER MANUFACTURER DUTCHMEN EXHIBIT THIS PLY SEPARATION AFTER APPROXIMATELY 8000 MILES. 3)ALL THE TIRES HAVE HAD TO BE REPLACED, FIRST TIME BY THE TRAILER MANUFACTURER ALL AT ONCE AND THE SECOND SET ONE AT A TIME AFTER FAILURE WHILE ON THE ROAD. FOUR ORIGINAL DEFECTIVE AND ONE NON-DEFECTIVE TIRE WAS RETURNED THRU THE TRAILER MANUFACTURER, OF THE SECOND SET I HAVE ONE DEFECTIVE AND ONE SPARE WITH LESS THAN 178 MILES ON IT AND TWO OTHER DEFECTIVES ARE BEING HELD BY THE DEALERS WHO REPLACED THE TIRES, THE LAST DEFECTIVE HAS BEEN SENT TO RECYCLE. THE TIRE ID IS TRAIL EXPRESS "POWER TOWING" DOT CODE 1KMM16A 1311 SIZE ST235/80R16 LOAD RANGE E. THE CONSUMER STATED THE MODEL NUMBERS ARE YTR06 AND/OR HA109. UPDATED IVOQ 11/08/11. *KB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.