Owners filed 2 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension
1
0
0
0
Electrical System
1
0
1
0
2 safety recalls
Part 573 reports
Suspension › Front › Springs › Leaf Spring Assembly › Leaf23V822000
Filed Dec 7, 2023366 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2021-2022 Dutchmen Coleman 1855RB and 190BH travel trailers. The trailers may be equipped with axle springs rated at 4400 pounds instead of 5100 pounds.
Risk. The springs can be overloaded, increasing the risk of a crash.
Remedy. Dealers will replace the axle springs, free of charge. Owner notification letters were mailed January 23, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-447.
Equipment › Recreational Vehicle/Trailer22V604000
Filed Aug 9, 202220,610 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Risk. An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy. Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.
What owners reported
Newest filings
Electrical SystemFire
Filed Mar 19, 2026FL
The contact owns a 2022 Dutchmen Coleman Lantern RV. The contact stated that while his wife and niece were sleeping, the smoke alarm detector engaged. The vehicle occupants then noticed that the RV was on fire and immediately exited the RV. Other campers and the camping site workers extinguished the fire with a fire extinguisher. The contact stated that the A/C vents had burnt. The vehicle was taken to the dealer. The manufacturer was notified of the failure, but the contact's request to trade the vehicle in was denied. The manufacturer covered the A/C system wiring replacement and repair. The contact stated that the A/C system became inoperable approximately 4 months later. The vehicle was taken back to the dealer, where the A/C system was repaired. The contact stated that while loading the camper for a camping trip, the contact's wife noticed black smoke and big flames coming from the A/C. The fire was extinguished by the fire department. A police report was filed. The contact stated that the RV burned to the ground and might be a total loss. There were no reported injuries. The dealer and the manufacturer were not notified of the recent fire incident. The failure mileage was unknown.
Suspension
Filed Jul 25, 2023IL
Upon return trip home from camping seemed like trailer was riding lower than normal and swaying more. looked under trailer and leaf springs were flat. This could have resulted in broken spring which could lead to crash. The trailer was not overloaded. sticker on side of trailer shows dry weight is 4360lbs, GVWR is 5500, GAWR is 5100. inspection shows label on axle is 4400 lbs and each leaf spring is 2200 lbs. We do not travel with tanks filled. we did not have anywhere near 5500 in trailer total weight. Dealership says the axle is correct rating for trailer as it is calculated to be 80% of 5500 on axle and 20% on tongue. Why is the GAWR (axle rating) on the sticker listed at 5100? The axle/springs should be rated to 5100 if that is what is printed on sticker. I am forced to "upgrade" or replace springs out of pocket. Had I known the axle could only support 4400, I would have purchased something different. I feel mislead by the "official label" that they used to advertise the weights.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 7, 2023. Source: NHTSA Office of Defects Investigation.