Owners filed 1 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes
1
0
0
0
3 safety recalls
Part 573 reports
Seats › Motorcycle23V820000
Filed Dec 6, 20232,906 vehiclesDucati North America
Defect. Ducati North America (Ducati) is recalling certain 2016-2023 XDiavel S and XDiavel STD motorcycles. The passenger backrest may break if it is installed incorrectly or used incorrectly by the passenger.
Risk. A broken passenger backrest may result in the passenger falling off the motorcycle, increasing the risk of injury.
Remedy. Dealers will inspect the passenger backrest installation, tighten the screws as necessary, and also apply a warning sticker on the component, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-23-005.
Service Brakes, Hydraulic › Foundation Components › Master Cylinder17V812000
Filed Dec 15, 20176,758 vehiclesDucati North America
Defect. Ducati North America (Ducati) is recalling certain 2015-2018 1299 motorcycles (including STD, S, FE and SL models), Monster 1200 motorcycles (including S and R models), Multistrada motorcycles (including S and PP models), 2015-2017 Panigale R, 2016-2018 XDaviel S motorcycles and 2017-2018 Scrambler 800 Café Racer motorcycles. These motorcycles are equipped with Brembo front brake master cylinders that may fail.
Risk. If the front brake master cylinder fails, the loss of front braking ability can increase the risk of a crash.
Remedy. Ducati will notify owners, and dealers will replace the front brake master cylinder piston, free of charge. The recall is expected to begin February 15, 2018. Owners may contact Ducati customer service at 1-800-231-6696.
Wheels › Rim16V370000
Filed May 26, 2016925 vehiclesDucati North America
Defect. Ducati North America (Ducati) is recalling certain model year 2016 XDiavel S motorcycles manufactured November 25, 2015 to May 18, 2016. The affected motorcycles have a rear wheel that may have been incorrectly installed on the hub.
Risk. If the rear wheel was incorrectly installed, the drive pins may fail, resulting in a loss of braking and a loss of power transmission from the engine. These conditions increase the risk of a crash.
Remedy. Ducati will notify owners, and dealers will remove the rear wheel and install rubber inserts to prevent the wheel from being improperly installed. Any wheel that is found to have been improperly installed will be replaced. These repairs will be performed free of charge. The recall began on June 16, 2016. Owners may contact Ducati customer service at 1-800-231-6696. Ducati's number for this recall is SRV-RCL-16-001.
What owners reported
Newest filings
Service Brakes
Filed Oct 27, 20163,200 milesMI
I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE MOTORCYCLE! IF THEY FAIL, THE RIDER LOSES ALL STEERING, THROTTLE, BRAKING, EVEN THE ON/OFF CAPABILITY OF THE MOTORCYCLE. THIS COULD EASILY RESULT IN SEVERE INJURY OR DEATH. FORTUNATELY, I AM AN ENGIINEER, AND SAW RIGHT AWAY THAT THE BOLTS WERE VERY UNSAFE, AND I DID NOT ATTEMPT TO OPERATE THE VEHICLE. I REMOVED THE AFTERMARKET WINDSCREEN AND REINSTALLED THE OEM BOLTS.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 6, 2023. Source: NHTSA Office of Defects Investigation.