Owners filed 7 complaints about this vehicle with federal regulators, most often about the visibility/wiper. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility/Wiper
4
0
0
0
Service Brakes
1
0
0
0
Power Train
1
0
0
0
Fuel/Propulsion System
1
0
0
0
4 safety recalls
Part 573 reports
Service Brakes, Hydraulic21V315000
Filed May 4, 20215,909 vehiclesDucati North America
Defect. Ducati North America (Ducati) is recalling certain 2017-2020 Monster 797, Monster 1200, Supersport, 2016-2020 XDiavel, and 2018-2020 Monster 821 motorcycles. Air may permeate the rear brake system.
Risk. Air in the system may reduce effectiveness of the rear brakes, increasing the distance required to stop and the risk of a crash.
Remedy. Dealers will install new rear brake hoses, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact Ducati customer service at 1-888-391-5446.
Power Train › Manual Transmission18V835000
Filed Nov 27, 20182,742 vehiclesDucati North America
Defect. Ducati North America (Ducati) is recalling certain 2017-2019 Ducati Monster 1200, Monster 821, SuperSport and SuperSport S motorcycles. The shift lever may have been incorrectly assembled, possibly resulting in the shift knob detaching from the lever.
Risk. If the shift knob detaches, the rider may not be able to shift gears, increasing the risk of a crash.
Remedy. Ducati will notify owners, and dealers will inspect the gear lever shift knob tightness, replacing it as necessary, free of charge. The recall began January 14, 2019. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-18-007.
Visibility › Rearview Mirrors/Devices18V793000
Filed Nov 9, 20181,676 vehiclesDucati North America
Defect. Ducati North America (Ducati) is recalling certain 2017-2019 Ducati Supersport motorcycles. Vibrations may distort the images in the mirrors, reducing the driver's visibility.
Risk. Reduced rearward visibility can increase the risk of a crash.
Remedy. Ducati will notify owners, and dealers will replace the mirrors with new mirrors, free of charge. The recall began January 28, 2019. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-18-005.
Fuel System, Gasoline18V371000
Filed Jun 5, 20181,462 vehiclesDucati North America
Defect. Ducati North America (Ducati) is recalling certain 2017-2018 Ducati Supersport, and Supersport S motorcycles. The Airbox blow-by and fuel tank overfill hoses may be routed too close to the exhaust manifold, which may cause the hoses to melt.
Risk. If the hoses melt, it can cause a fuel leak, increasing the risk of a fire.
Remedy. Ducati will notify owners, and dealers will inspect the hose routing and correct as necessary, free of charge. The recall began on July 6, 2018. Owners may contact Ducati customer service at 1-888-391-5446.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Feb 3, 2022MI
The fuel gauge has gone bad multiple times. Some times the fuel gauge will go to zero with fuel still in it or it will stick at half tank when it is less than that. My local Ducati service center has replace the fuel gauge 3 times now and the bike only has 3500 miles on it. Talking to the service manager he says this is a known issue but Ducati will not fix it. This is an issue will all the models not just the super sport. I talked to a regional service rep last summer and he said it is because of the type of fuel used in the US. They why doesn't Honda, Kawasaki, Yamaha, etc have the same issue?
Power Train
Filed Mar 4, 20217,000 milesME
MOTORCYCLE IS EQUIPPED THE DUCATI QUICK SHIFTER (DQS). WHEN DOWNSHIFTING FROM 3RD TO 2ND BIKE WILL OCCASIONALLY, AT LEAST ONCE PER OUTING, POP OUT OF GEAR AND GO INTO A 'FALSE' NEUTRAL. VERY DISCONCERTING ESPECIALLY WHEN GOING INTO A CORNER. HAVE REPEATEDLY COMPLAINED TO MY DEALERSHIP ABOUT THE SITUATION BUT THEY SEEM NOT ABLE TO REPLICATE THE ISSUE AND TO BLAME DRIVER ERROR, ME. I HAVE OVER 27K MILES ON THIS BIKE, I THINK I'D KNOW HOW TO RIDE THIS PARTICULAR BIKE PROPERLY BY NOW.
Service Brakes
Filed Feb 17, 2020968 milesTN
PURCHASED BIKE NEW IN AUGUST 2018 AND HAS LESS THAN 1K MILES. UNEXPLAINED LEAK HAS DEVELOPED NEAR AIR INTAKE. LEAK IDENTIFIED NEAR THE END OF JANUARY 2020. REAR BRAKE IDENTIFIED TODAY AS COMPLETELY INOPERABLE BUT BRAKE FLUID RESERVOIR IS FULL. NO ERROR MESSAGES OR SYSTEM FAILURE ALERTS INCLUDING A MALFUNCTION OF THE ABS SYSTEM WAS CAPTURED BY THE BIKE'S ELECTRONICS. I IDENTIFIED THE REAR BRAKE FAILURE DURING MY PRE-RIDE INSPECTION ON 2/17/2020. HAVE CONTACTED A DUCATI AUTHORIZED DEALER IN MY AREA FOR FURTHER INSPECTION AND RESOLUTION.
Visibility/Wiper
Filed Oct 4, 20177 milesME
REAR VIEW MIRRORS EXCESSIVELY VIBRATE UNDER MODERATE TO HARD ACCELERATION, MAKING IT ALMOST IMPOSSIBLE TO SEE ANYTHING BEHIND RIDER.
Visibility/Wiper
Filed Sep 1, 2017250 milesCA
BOTH REAR VIEW MIRRORS VIBRATE EXCESSIVELY WHILE IN MOTION RENDERING THEM UNUSABLE. UNABLE TO DETERMINE DISTANCE OR SPEED OF SURROUNDING VEHICLES WHILE IN MOTION. IMAGES IN THE MIRROR ARE A COMPLETE BLUR.
Visibility/Wiper
Filed Jun 15, 20174 milesCA
WHILE RIDING THE MOTORCYCLE THE TWO REAR VIEW MIRRORS VIBRATE TO SUCH AN EXTENT THAT YOU CANNOT SEE WHAT IS BEHIND YOU. THIS IS DANGEROUS AND DEFEATS THE PURPOSE OF HAVING REAR VIEW MIRRORS. I HAVE CONTACTED DUCATI NORTH AMERICA ABOUT THIS AND THEY WON'T ACKNOWLEDGE THAT THERE IS A PROBLEM. IF YOU READ ALL 161 POSTS ON THE DUCATI SUPERSPORT FORUM YOU CAN SEE THAT IT IS A WIDE-SPREAD ISSUE INVOLVING THIS MODEL: HTTP://WWW.DUCATISUPERSPORT939.NET/FORUM/129-APPEARANCE-MODIFICATIONS/2714-MIRROR-VIBRATIONS.HTML
Visibility/Wiper
Filed Jun 15, 2017500 milesCA
REAR VIEW MIRRORS VIBRATE TOO MUCH TO BE ABLE TO SEE TRAFFIC BEHIND CLEARLY WHEN RIDING.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 4, 2021. Source: NHTSA Office of Defects Investigation.