Filed Apr 21, 20111,051 vehiclesDucati North America
Defect. DUCATI IS RECALLING CERTAIN MODEL YEAR 2010-2011 MULTISTRADA 1200, AND MODEL YEAR 2011, DIAVEL MOTORCYCLES. THE ELECTRONIC STEERING LOCK MAY FAIL TO DISENGAGE DURING THE MOTORCYCLE "KEY-ON" PROCESS. THIS HAS BEEN LINKED DIRECTLY TO A CERTAIN REVISION OF THE HANDS FREE DEVICE SOFTWARE. IT COULD RESULT IN A SITUATION WHERE THE MOTORCYCLE'S ENGINE MIGHT START WHILE THE STEERING LOCK IS STILL ENGAGED. A RIDER COULD START THE MOTORCYCLE AND ATTEMPT TO RIDE AWAY WHILE THE STEERING IS STILL LOCKED.
Risk. THE RIDER COULD EXPERIENCE THE INABILITY TO STEER INCREASING THE RISK OF LOW SPEED TIP-OVER OR COLLISION, THUS INCREASING THE POTENTIAL FOR INJURY TO THE RIDER.
Remedy. THE DEALER WILL UPDATE THE SOFTWARE OF THE HANDS FREE CONTROL UNIT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.
Filed Jan 5, 20111,196 vehiclesDucati North America
Defect. DUCATI IS RECALLING CERTAIN MODEL YEAR 2010 MTS 1200S MOTORCYCLES. IN THE EVENT THE DRIVER SHOULD DOWNSHIFT OR MANEUVER WITH THE CLUTCH DISENGAGED AND THE ENGINE AT IDLE, THE VEHICLE COULD STALL.
Risk. ENGINE STALLING COULD INCREASE THE RISK OF CRASH.
Remedy. DEALERS WILL RE-FLASH THE ELECTRONIC CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 2, 2011. OWNERS MAY CONTACT DUCATI AT 800-231-6696.
Defect. DUCATI IS RECALLING CERTAIN MODEL YEAR 2010 MULTISTRADA 1200 MOTORCYCLES. THE THROTTLE CABLES MAY COME INTO CONTACT WITH THE UPPER EDGE OF THE RADIATOR DURING NORMAL OPERATION OF THE MOTORCYCLE. THIS SITUATION COULD CAUSE THE THROTTLE CABLES TO BECOME CHAFED BY THE RADIATOR RESULTING IN DAMAGE TO THE MOTORCYCLE AND A POTENTIAL HAZARD TO THE RIDER.
Risk. DAMAGE TO THE CABLES COULD ADVERSELY AFFECT THE MOTORCYCLE'S THROTTLE OPERATION AND THEREBY REDUCE THE DRIVER'S ABILITY TO CONTROL THE SPEED OF THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy. DEALER WILL SECURE THE THROTTLE CABLES TO THE FRAME ABOVE THE RADIATOR TO PREVENT CONTACT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 13, 2010. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.
Defect. DUCATI IS RECALLING CERTAIN MODEL YEAR 2010 MULTISTRADA 1200 MOTORCYCLES. DURING PRODUCTION AN INCORRECT SCREW MAY HAVE BEEN INSTALLED IN THE MOTORCYCLE'S STEERING HEAD. THIS SITUATION COULD CAUSE THE STEERING HEAD TO POSSIBLY BECOME LOOSE DURING NORMAL OPERATION.
Risk. ANY LOOSENING OF THE STEERING HEAD COULD ADVERSELY AFFECT THE DRIVER'S ABILITY TO STEER THE MOTORCYCLE INCREASING THE RISK OF A CRASH.
Remedy. DEALER WILL REPLACE THE STEERING HEAD SCREW WITH THE CORRECT SCREW. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 13, 2010. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.
Defect. DUCATI IS RECALLING CERTAIN MODEL YEAR 2010 MULTISTRADA 1200 S TOURING EDITION MOTORCYCLES. THE MOTORCYCLE'S CENTER STAND MOUNTING SCREWS MAY COME LOOSE DURING NORMAL OPERATION. THIS SITUATION COULD CAUSE THE CENTER STAND TO POSSIBLY BECOME DISPLACED FROM ITS INTENDED MOUNTING POSITION RESULTING IN DAMAGE TO THE MOTORCYCLE AND A POTENTIAL HAZARD TO THE RIDER.
Risk. ANY DISPLACEMENT OF THE CENTER STAND COULD ADVERSELY AFFECT THE DRIVER'S ABILITY TO CONTROL THE MOTORCYCLE INCREASING THE RISK OF A CRASH.
Remedy. DEALER WILL REMOVE THE CENTER STAND SCREWS APPLY THREAD-LOCKING COMPOUND AND REINSTALL THE SCREWS TO THE SPECIFIED TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 13, 2010. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.
All 5 campaigns on file, newest first.
What owners reported
Newest filings
Service Brakes, Hydraulic
Filed May 16, 20112,000 milesAZ
COMPLETE FAILURE OF REAR BRAKE.
Unknown or Other
Filed Nov 25, 2010200 milesPA
I HAVE ENCOUNTERED (3) COMPLETE ENGINE SHUT-DOWNS (FLAMEOUTS) ON MY MOTORCYCLE. FIRST INCIDENT OCCURRED WHILE IN THE VEHICLES "URBAN" MODE (200 MILES). AT ABOUT 20 MPH AS I WAS GEARING DOWN, THE MOTOR SUDDENLY SHUT OFF. I IMMEDIATELY PRESSED THE START BUTTON, AND PROCEEDED ON WITHOUT INCIDENT. ATTRIBUTED THE SHUTDOWN, AT THE TIME, TO A NEW BIKE ENDURING ITS BREAK-IN-PERIOD. SECOND EVENT HAPPENED WHILE ATTEMPTING TO PULL OUT FROM AN INTERSECTION (400 MILES). I ROLLED ON THE THROTTLE, AND BEFORE I LEFT THE CLUTCH OUT, THE ENGINE SHUT OFF. I AM AN EXPERIENCED MOTORCYCLIST. I HAVE STALLED MOTORCYCLES BEFORE. THIS INCIDENT WAS DUE TO THE MACHINE AND WAS A BIT SCARY. INTERSECTION, CROSS TRAFFIC, ETC. I RE-STARTED THE MOTORCYCLE, AND DROVE AWAY WITHOUT INCIDENT. THIRD EVENT TRANSPIRED AT NIGHTTIME (1750 MILES). THIS WAS BY FAR THE MOST ALARMING OF THE THREE. WHILE APPROACHING AN INTERSECTION, I PULLED IN THE CLUTCH LEVER TO DOWNSHIFT INTO FIRST GEAR, (20-25 MPH) AGAIN, THE ENGINE ABRUPTLY SHUT OFF. ALSO, WHEN THE SHUT-DOWN OCCURRED, THE MOTORCYCLES HEADLIGHTS WENT DARK. I WAS IN A PREDICAMENT. MY NIGHT-VISION WAS HANDICAPPED FURTHER BY THE INSTRUMENT LIGHTS SHINING TOWARD MY EYES. I IMMEDIATELY/CAUTIOUSLY BEGAN LEAVING THE CLUTCH LEVER OUT AS AN ATTEMPT TO REGAIN IGNITION AND LIGHTING(DRIFT START). I HAD ALREADY SELECTED FIRST GEAR, SO, THE COMPRESSION OF THE ENGINE, WAS GREATER THAN MY REAR WHEEL TRACTION, AND I BEGAN A REAR TIRE SKID THAT WAS RESOLVED BY PULLING THE CLUTCH LEVER.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 21, 2011. Source: NHTSA Office of Defects Investigation.