Owners filed 1 complaints about this vehicle with federal regulators, most often about the fuel system, gasoline › storage › tank assembly. It has been recalled 1 time.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Fuel System, Gasoline › Storage › Tank Assembly | 1 | 0 | 0 | 0 |
Defect. VEHICLE DESCRIPTION: MOTORCYCLES EQUIPPED WITH A REAR WHEEL HUB SPINDLE. INTERNAL CRACKS MAY BE PRESENT ON THE REAR WHEEL SPINDLE.
Risk. THIS CONDITION COULD CAUSE THE SPINDLE TO FAIL AFFECTING THE CONTROL OF THE MOTORCYCLE, AND COULD RESULT IN A CRASH.
Remedy. DEALERS WILL INSPECT THE REAR WHEEL SPINDLE AND REPLACE IF NECESSARY.
I NOTICED THAT THE TANK HAD DEVELOPED A LEAK AT THE HINGE SEAM, WHICH ALLOWED FUEL TO DRIP DOWN ONTO THE CYLINDERS AND EXHAUST HEADERS. RECOGNIZING THIS AS A SERIOUS HAZARD I CONTACTED THE DEALER. THEY WERE AWARE OF THIS AS A POTENTIAL PROBLEM AND CONTACTED DUCATI USA ON MY BEHALF. THE DEALER MANAGED TO GET A REPLACEMENT TANK AND INSTALLED IT. I WAS NOT CHARGED FOR THE TANK, BUT WAS CHARGED FOR THE LABOR. DUCATI USA SAID THAT THE WARRANTY HAD ENDED AND THAT THEY REPLACED THE TANK AS A "GOOD WILL" WARRANTY AS A SAFETY PRECAUTION. DUCATI USA REFUSED MY REQUEST FOR A REFUND OF THE SERVICE CHARGE. IF THEY ARE AWARE OF SUCH A DEFECT AND CAN RECOGNIZE THE POTENTIAL HAZARD, THEN WHY IS THIS NOT A RECALL ISSUE, AND WHY SHOULD I HAVE TO PAY FOR THE REPLACEMENT OF A FAULTY CONPONENT. I WISH TO COMMEND ANNETTE RUGGIRELLO OF NORTH BAY MOTORSPORTS FOR HER OBTAINING A NEW TANK AT NO COST TO ME. I HAVE THE E-MAIL THAT I SENT TO DUCATI USA AND THEIR RESPONSE WHICH I WILL MAKE AVAILABLE TO YOU UPON REQUEST.*AK
1 of 1 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 1999 — this page | 1 | 1 | 0 | 0 | Routine |
| 1998 | 0 | 1 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 23, 1999. Source: NHTSA Office of Defects Investigation.