Owners filed 2 complaints about this vehicle with federal regulators, most often about the suspension › front › control arm › upper ball joint. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Suspension › Front › Control Arm › Upper Ball Joint | 2 | 0 | 0 | 0 |
I HAVE A 1999 DODGE DURANGO. I HAVE SEEN YOUR RECENT REQUEST FOR CHRYSLER TO RECALL THE DURANGO BECAUSE OF THE UPPER BALL JOINTS. THE RECALL REQUEST WAS 2000-2004 DURANGOS AND DAKOTAS. I HAVE HAD TO REPLACE THE BALL JOINTS AND FRONT AXALS IN MY TRUCK TWICE . THIS IS THE SAME BODY STYLE AS 2000 THR 2004 . WHY ARE THEY NOT REQUESTING RECALL ON THE 1999 DURANGOS TO? *JB
I HAVE HAD TIE ROD ENDS REPLACED ON MY 1999 DURANGO TWICE. ONCE AT 23883 MILES (7/31/01) AND AGAIN AT 45534 MILES AND BALL JOINTS REPLACED AT 45534(9/03/2004. BOTH TIMES THE HANDLING OF THE VEHICLE BECAME VERY UNSTABLE. I WROTE TO DODGE AND CALLED WITH THE ONLY RESPONSE THAT I NEEDED TO HAVE A QUALIFIED DODGE DEALER DO THE WORK, WHICH I HAD, BOTH TIMES. MY CONCERN IS WITH ALL THE FRONT END ISSUES I'VE HAD, WILL I HAVE TO REPLACE SOMETING AGAIN IN ANOTHER 20,000 MILES AND IS THE VEHICLE SAFE?*AK
2 of 2 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.