TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHEN THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP FOR A POWER STEERING LEAK, SHE WAS INFORMED OF RECALL # 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). SHE WAS ADVISED TO TAKE THE VEHICLE TO THE DODGE DEALER TO HAVE THE RECALL REPAIR PERFORMED. WHEN THE CONTACT ARRIVED AT THE DEALER, SHE NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE VEHICLE CAUGHT FIRE. THE FIRE AND POLICE DEPARTMENTS EXTINGUISHED THE FIRE. THE CONTACT STATED THAT SHE WILL CALL THE MANUFACTURER ABOUT THE FAILURE. THE CONTACT ALSO HAS PICTURES OF THE VEHICLE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 90,000.
2000 Dodge Stratus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT WAS INFORMED BY NEIGHBORS THAT HER VEHICLE WAS ON FIRE. THE VEHICLE HAD BEEN PARKED FOR ONLY FIVE MINUTES. THE FIRE AND POLICE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED BACK TO HER RESIDENCE. THE WEATHER WAS APPROXIMATELY 75-78 DEGREES AND CLOUDY. THE # OF CYLINDERS WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 144,000.
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. APPROXIMATELY FIVE MINUTES AFTER THE VEHICLE WAS PARKED, THE CONTACT NOTICED FIRE RISING FROM UNDER THE HOOD OF THE VEHICLE. THE FIRE FIGHTER STATED THAT THE CAUSE OF FIRE MAY HAVE BEEN DUE TO AN ELECTRICAL SHORT NEXT TO THE POWER STEERING COLUMN. THERE IS RECALL # 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). THE MANUFACTURER INFORMED THE CONTACT THAT HIS VEHICLE IS INCLUDED IN THE RECALL. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 87,000.
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING THE CONTACT NOTICED SMOKE RISING FROM THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT CONTAINED THE BLAZE TO UNDERNEATH THE HOOD AND EXTINGUISHED THE FIRE. IT WAS UNKNOWN WHETHER A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED, AND THE CONTACT STATED THAT PICTURES WILL BE TAKEN OF THE VEHICLE. THE DEALER/MANUFACTURER STATED THERE WAS RECALL # 06V001000, BUT IT DID NOT PERTAIN TO SPONTANEOUS FIRES.*AK
ABOUT 3 MONTHS AGO MY HEATER STOPPED WORKING ONLY FROM LOW TO MEDIUM. IF IT IS PUT ON HIGH IT WORKS NO PROBLEM. THE LIGHTS ON THE HEATER/AIR CONDITIONING KNOBS HAVE ALL STOPPED WORKING AS WELL EXCEPT FOR THE DEFROST LIGHT. THE KNOB FOR THE TEMPERATURE CONTROL IS ALSO VERY HARD TO TURN. I KNOW I AM NOT THE ONLY ONE. THE DRIVER SIDE WINDOW HAS ALSO DECIDED TO WORK WHEN IT LIKES. I KNOW THIS IS NOT THE BUTTON BECAUSE I HAVE HAD TO REPLACE THE BUTTON ON THE PASSENGER WINDOW. WHY IS IT WHEN THE CAR IS COVERED UNDER A WARRANTY THEY GIVE YOU THE RUN AROUND BUT WHEN THE PROBLEM IS NOT COVER ANY MORE THEY WANT TO CHARGE A LOT OF $ TO FIX IT? *JB
FUEL TANK WAS LEAKING I HAD TO HAVE A WHOLE TANK PUT IN ABOUT A YEAR AGO. NOW THE CONNECTING LINES FROM THE GAS TANK TO THE GAS CAP ARE LEAKING. THIS I WOULD CONSIDER HIGHLY DANGEROUS AND SHOULD NEVER HAPPEN. I HAVE TWO SMALL CHILDREN AND THIS IS OUR ONLY TRANSPORTATION. *JB
ABOUT TWO WEEKS AGO I WAS DRIVING MY CAR AND WHEN I WENT TO LET OFF OF MY BRAKE PEDAL AND I FELT AND HEARD A POP. I DROVE A LITTLE FURTHER AND AGAIN STOPPED AND WHEN I LET OFF THE BRAKE I HEARD AND FELT A GRIND AND A LOUDER POP THAT SHOOK THE CAR. IT DID THIS ONE MORE TIME BEFORE I GOT TO WERE I HAD TO GO, AND WHEN I STOPPED MY DRIVER SIDE REAR TIRE WAS SMOKING AND HAD AN AWFUL SMELL OF BURNING RUBBER. THANK GOOD I HAD SOMEONE CLOSE TO AREA TO STOP AND COME HELP. I HAD NO BRAKE ON THAT REAR TIRE, IT WAS METAL TO METAL, THE CYLINDER WAS SO HOT THERE WERE NO RUBBER BOOT LEFT ON IT AND THE HUB HAD SEIZED. I HAD NO INDICATION OF ANY OF THIS, NO SQUEALING OR ANYTHING IT WAS PRETTY SUDDEN. THE EMERGENCY BRAKE CABLE WAS STICKING ON THE DRIVER SIDE AND HAD TO BE REPLACED. THE SPRING ON THE EMERGENCY BRAKE CABLE WAS FLAT. ALL THE OTHER BRAKES WERE FINE STILL LOOKED NEW. I'M NOT SURE WHAT DAMAGE THIS COULD HAVE CAUSED BUT I HAVE TWO SMALL CHILDREN WHO RIDE IN THIS CAR ALL THE TIME. I WAS ALSO TOLD BUY THE SELLING DEALER THAT THIS VEHICLE HAS ANTI-LOCK BRAKES, AFTER THIS PROBLEM I HAD SOMEONE LOOKED OVER MY WHOLE BRAKE SYSTEM AND THEY STATED THAT THEY COULD NOT DETECT AN ANTI-LOCK BRAKE SYSTEM THERE IS A SPOT FOR A FUSE BUT NO FUSE WAS THERE. I WILL NEVER BUY A DODGE AGAIN. *JB
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT CLAIMED TO RECEIVE A SAFETY RECALL NOTICE E23 REGARDING THE HIGH PRESSURE POWER STEERING HOSE. ON MARCH 20, 2007 THE VEHICLE WAS BROUGHT TO THE DEALER. THE CONTACT WAS ASSURED THAT THE VEHICLE WOULD BE REPAIRED THE SAME DAY. AT 4:00 PM THE DEALER INFORMED THE CONTACT THAT THE PART WAS UNAVAILABLE AND REPAIRS COULD NOT BE COMPLETED UNTIL MARCH 22, 2007. ON THE EVENING OF MARCH 22, 2007 THE DEALER STATED AGAIN THAT THE PART WAS UNAVAILABLE AND WOULD NOT HAVE THE VEHICLE READY UNTIL MARCH 23, 2007. WHEN THE CONTACT WENT TO RETRIEVE THE REPAIRED VEHICLE THE DEALER STATED THAT OVER $800.00 WORTH OF ADDITIONAL WORK WAS NEEDED. THE CURRENT AND FAILURE MILEAGE WERE 83000.*AK
2000 DODGE STRATUS CUSTOMER RECEIVED RECALL LETTER TWO WEEKS AFTER CAR CAUGHT ON FIRE AND IS LOOKING FOR ADVICE ON HOW TO PROCEED**CC *JB
2000 DODGE STRATUS CUSTOMER VEHICLE WAS A TOTAL LOSS DUE TO A FIRE A FEW DAYS AFTER, THE CUSTOMER RECEIVED A RECALL FOR HIGH PRESSURE STEERING HOSE AND CUSTOMER BELIEVES THAT THIS CAUSED THE FIRE AND WANTS TO BE REIMBURSED*CC *JB
CHRONIC FAILURE IN BLOWER MOTOR FOR THE HEATING/AC. UNIT HAS MODEL SPECIFIC PROBLEMS WITH OVERHEATING PRESENTING A FIRE HAZARD AS WELL AS A DRIVING HAZARD. BLOWER MOTOR OVERHEATS CAUSING MALFUNCTIONS IN THE TRANSISTORS AND/OR THE DIFFUSERS WHICH IN TURN CAUSES THE HEATING/AC FAN TO MALFUNCTION WHICH MAKES DRIVING DANGEROUS WHEN DEFROST OR DEFOG IS NEEDED. REPLACED THREE TIMES IN AND OUT OF WARRANTY. JB
TL*- THE CONTACT STATED THAT ON 07/30/06 THE 2000 DODGE STRATUS WAS PARKED IN A PARKING GARAGE. AFTER PARKING THE VEHICLE IT BECAME ENGULFED IN FLAMES. THERE WERE NO WARNING LIGHTS OR ANY INDICATION OF A FAILURE. SHE STATED THAT THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT WAS NOT ABLE TO TELL THE CONTACT WHAT CAUSED THE FIRE DUE TO THE EXTENT DAMAGE. THE CONTACT DIDN'T HAVE ANY REPORTS FOR THE CAUSE OF THE FIRE. THE FIRE DAMAGED ANOTHER VEHICLE THAT WAS PARKED NEXT TO HER VEHICLE. SHE STATED THAT SHE HAD NO INSURANCE ON HER VEHICLE, AND HAD TO PAY FOR THE DAMAGE OF THE OTHER VEHICLE OUT OF POCKET. THE CONTACT STATED THAT SHE WILL BE ABLE TO OBTAIN THE INSURANCE CLAIM FROM THE OTHER VEHICLE OWNER. THE CURRENT AND FAILURE MILEAGE WERE BOTH 87000.*AK
I RECEIVED A RECALL ON MY VEHICLE ON 12-22-2006 RE MY 2000 DODGE STRATUS , BUT TO NO AVAIL MY VEHICLE BURNT UP ON 12-06-2006 AND I TRIED TO RESOLVE THIS PROBLEM WITH DAIMLER CHRYSLER OVER THE PHONE THEY WERE RUDE AND UN PROFESSIONAL I WOULD LIKE SOME RESULTS DUE TO THE FACT THE REASON FOR THIS WAS THE SAME AS THE RECALL PER THE FIRE DEPARTMENT. *NM
PLEASE TELL ME IF THERE IS AN RECALL FOR THE CONTROL THAT TURNS ON THE HEAT AND THE AIR? I HAD MINE REPLACED AND THE KNOB THAT TURNS ON KEEPS ON BREAKING, NOW IT ONLY WORKS ON HIGH, I ALSO HAD THE LIGHTS LOOKED AT ON THE INSIDE OF THE CAR, THE OVER HEAD AND THE DASH BOARD, MILEAGE I CAN'T SEE BECAUSE IT SAID DOOR IS AJAR. ALL THIS HAS BEEN LOOKED AT BY AN DODGE DEALER AND CLAIMED TO BE FIXED BY THEM . BUT IT'S NOT,WHEN I PUT A NEW FUSE IN IT WORKS FOR ABOUT TEN MINUTES, THEN IT GOES OUT. THERE MUST BE AN SHORT SOME WHERE I DON'T KNOW. CAN'T YOU PLEASE CHECK INTO TO THIS FOR ME. *JB
MY DAUGHTERS DRIVE A 2000 MODEL DODGE STRATUS. ON ONE WE HAVE REPLACED THE HEATER RESISTOR SWITCH THAT CONTROLS THE FAN ON LOW SPEEDS THREE TIMES. ON THE OTHER ONE WE HAVE REPLACED IT ONCE. *JB
TL*- THE CONTACT OWNS A 2000 DODGE STRATUS THAT SHOULD BE INVOLVED IN NHTSA RECALL 06V001000 CONCERNING STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED ON THE STREET IT CAUGHT ON FIRE BENEATH THE HOOD. EVERYTHING UNDERNEATH THE HOOD MELTED, AND THE WINDSHIELD CRACKED. THE CONTACT SPOKE WITH MANUFACTURER ABOUT HAVING VEHICLE COVERED UNDER THE REC ALL, BUT THEY STATED THAT THE FIRE WAS NOT CAUSED BY THE SAME FAILURE AS THE RECALL. THE CURRENT MILEAGE AND FAILURE MILEAGE WERE 125000. *AK THE CONSUMER NOTICED THE STEERING WHEEL WAS HARD TO TURN. HE CHECKED THE POWER STEERING AND IT WAS EMPTY. UPDATED 03/19/07. *JB
AC BLOWER MOTOR WOULD ONLY WORK ON HIGH. REPLACED THE RESISTOR 4 TIMES. WHEN I ASKED ABOUT AT THE DEALERS THEY SAID MOST LIKELY THE BLOWER MOTOR WAS BAD. REPLACED THE BLOWER MOTOR AND THAT SEEMS TO HAVE FIXED THE PROBLEM FOR NOW. *JB
TL* - THE CONTACT OWNSA A 2000 DODGE STRATUS. THE CONTACT STATED THAT THERE WAS A RECALL ON THE HIGH PRESSURE POWER STEERING HOSE. THE CONTACT FOUND OUT THAT THE POWER STEERING HOSE WAS LEAKING, AND DROVE THE VEHICLE 10 MILES TO HAVE IT REPAIRED. BEFORE THE VEHICLE COULD BE REPAIRED WHILE SITTING AT THE DEALERSHIP THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. THE CONTACT CALLED DAIMLER CHRYSLER 8-10 TIMES AND SPOKE WITH 8-10 DIFFERENT PEOPLE. THE CONTACT WAS TOLD IT THAT THE SITUATION WAS UNDER INVESTIGATION, AND THEN TWO WEEKS LATER HE WAS TOLD THAT THE PHOTOS WERE NOT CLEAR, AND SOMEONE WAS SENT TO TAKE PHOTOS AGAIN. THREE DAYS LATER HE WAS TOLD THAT DAIMLER CHRYSLER HAD MADE A DECISION AND THAT THEY WOULD MAIL A LETTER OF EXPLANATION. THE CONTACT CALLED AGAIN, AND WAS TOLD THAT IT WOULD TAKE 7 TO 8 DAYS MORE BEFORE SHE WOULD RECEIVE A LETTER. DAIMLER CHRYSLER REFUSED TO TELL THE CONTACT WHAT DECISION HAD BEEN REACHED CONCERNING HER VEHICLE. THE CONTACT STATED THAT IT HAS BEEN ALMOST A MONTH. THE CONTACT'S CAR COULD NOT BE MOVED, WORKED ON, DRIVEN OR USED UNTIL DAIMLER CHRYSLER PROVIDES HER WITH A DECISION, THE CONTACTS REFERENCE NUMBER WAS 15882168. THE FAILURE AND CURRENT MILEAGE WERE BOTH 125000 MILES. AK
TL* - THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT STATED THAT THERE WAS A RECALL ON THE HIGH PRESSURE POWER STEERING HOSE OF HIS VEHICLE. THE CONTACT FOUND OUT THAT THE POWER STEERING HOSE WAS LEAKING, AND DROVE THE VEHICLE 10 MILES TO HAVE IT REPAIRED. BEFORE THE VEHICLE COULD BE REPAIRED AND VWHILE SITTING AT THE DEALERSHIP THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. THE CONTACT CALLED DAIMLER CHRYSLER APPROXIMATELY 8-10 TIMES AND SPOKE WITH 8-10 DIFFERENT PEOPLE. THE CONTACT WAS TOLD THAT THE SITUATION WAS UNDER INVESTIGATION, AND THEN TWO WEEKS LATER, HE WAS TOLD THAT THE PHOTOS WERE NOT CLEAR AND SOMEONE WAS SENT TO TAKE PHOTOS AGAIN. THREE DAYS LATER HE WAS TOLD THAT DAIMLER CHRYSLER MADE A DECISION AND THAT THEY WOULD MAIL A LETTER OF EXPLANATION. THE CONTACT CALLED AGAIN,AND WAS TOLD THAT IT WOULD TAKE 7 TO 8 DAYS MORE BEFORE SHE WOULD RECEIVE A LETTER. DAIMLER CHRYSLER REFUSED TO TELL THE CONTACT WHAT DECISION HAD BEEN REACHED CONCERNING HER VEHICLE. THE CONTACT STATED THAT IT HAS BEEN ALMOST A MONTH. THE CONTACTS CAR COULD NNOT BE MOVED, WORKED ON, DRIVEN OR USED UNTIL DAIMLER CHRYSLER PROVIDED HER WITH A DECISION, THE CONTACTS REFERENCE NUMBER IS 15882168. THE FAILURE AND CURRENT MILEAGE WERE BOTH 125000 MILES.*AK
CUSTOMER RECEIVED A RECALL NOTICE BUT THE VEHICLE HAD BEEN DESTROYED BY THE DEFECT. **NAR*CC THE CONSUMER'S VEHICLE CAUGHT ON FIRE PRIOR TO RECEIVING THE RECALL FOR THE HIGH PRESSURE STEERING HOSE. *NM
TL* - THE CONTACT STATED THAT THE 2002 DODGE STRATUS GOT STUCK IN MUD. CONTACTB WENT TO GET HELP WHEN SHE RETURNED APPROXIMATELY 15 MINUTES LATER THE VEHICLE WAS ENGULFED IN FLAMES. THE VEHICLE WAS TOWED TO A JUNK YARD. THE CONTACT STATED THERE WERE NO WARNING INDICATORS. SHE HAD NOT HAD ANY RECENT REPAIRS. *AK
TL *- THE CONTACT STATED THAT THE OWNER OF THE VEHICLE RECEIVED A RECALL LETTER FOR THE POWER STEERING HOSE. THE OWNNER HAD NOT YET MADE THE APPOINTMENT. WHILE DRIVING APPROXIMATELY AT 25-30 MPH. THE DRIVER SAW BLACK SMOKE COMING FROM UNDER THE HOOD. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THERE WERE SOME WORKERS NEAR THE DRIVER, AND THEY USED A FIRE EXTINGUISHER TO PUT OUT THE FIRE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP, WHICH DIAGNOSED THE PROBLEM AS A FAILURE IN THE POWER STEERING HOSE WHICH WAS LEAKING AND CAUGHT ON FIRE AS STATED IN THE RECALL LETTER. THE CAR WAS THEN TOWED TO A DAIMLER CHRYSLER DEALER. AN INVESTIGATOR WAS SENT OUT ON 1/24/07 TO LOOK AT THE VEHICLE, HOWEVER, THE DEALER WILL NOT DO ANYTHING UNTIL THEY HAVE HEARD FROM THE DAIMLER CHRYSLER CORPORATE OFFICE. THE INVESTIGATOR TOOK PICTURES OF THE VEHICLE. *AK
I NOTICED A LOT OF SMOKE COMING FROM UNDER THE HOOD OF MY CAR. I TOOK IT TO THE CLOSEST GOODYEAR AUTO SERVICE WHICH IS TWO BLOCKS AWAY FROM MY PLACE OF EMPLOYMENT ON DECEMBER 9, 2007. IT WAS A BAD POWER STEERING PRESSURE HOSE WHICH COST $520.67 TO REPAIR. I RECEIVED A LETTER FROM DAIMLER CHRYSLER ON JANUARY 3, 2007, CONCERNING A SAFETY RECALL E23 ?? HIGH PRESSURE POWER STEERING HOSE. THE LETTER STATED THAT IF I HAD ALREADY EXPERIENCED THIS CONDITION AND HAD PAID TO HAVE IT REPAIRED, YOU MAY SEND YOUR ORIGINAL RECEIPTS AND/OR OTHER ADEQUATE PROOF OF PAYMENT TO THE FOLLOWING ADDRESS FOR REIMBURSEMENT: DAIMLERCHRYSLER P.O. BOX 4639 OAK RIDGE, TN 37831, ATTENTION: REIMBURSEMENT. I MAILED MY RECEIPT AND COPY OF THEIR LETTER BY CERTIFIED MAIL ON 10 JAN 07. I HAVE DOCUMENTATION THAT SHOWS THAT THE LETTER SAW DELIVERED TO OAK RIDGE, TN 37830 AT 10:24 AM ON 12 JAN 07. I RECEIVED A PHONE CALL ON TODAY, 27 JAN 07 FROM A REPRESENTATIVE OF DAIMLER CHRYSLER NAMED ALISON EMPLOYEE # 4AE REFERENCE # 15862700. SHE SAID THAT THE LETTER WAS MAILED IN APRIL 2006 AND MY REIMBURSEMENT CLAIM WOULD BE DENIED. SHE SAID THAT THE US POST OFFICE WAS AT FAULT. AND SHE ADVISED ME TO SEND MY CAR BACK TO THE DEALER TO COMPLETE REPAIRS. THE NUMBER THAT SHE GAVE ME WAS 1-1-800-992-1997 EXT. 69527. I PLAN TO SEND A COPY OF THIS TO MY ATTORNEY GENERAL'S OFFICE. *NM
TL* - THE CONTACT STATED THAT THE 2000 DODGE STRATUS CAUGHT ON FIRE. THE VEHICLE WAS STARTED AND NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT TURNED THE VEHICLE OFF AND OPENED THE HOOD AND THE ENGINE WAS IN FLAMES. THE FIRE WAS DOUSED WITH A WATER BOTTLE. THE CONTACT CALLED THE INSURANCE COMPANY AND TOW TRUCK. THE VEHICLE WAS TOWED TO AUTO MECHANIC. THE INSURANCE COMPANY DETERMINED THAT THE CAUSE OF THE FIRE WAS FROM THE HIGH PRESSURE POWER STEERING HOSE. THE CONTACT STATED THAT SHE RECEIVED A RECALL LETTER 01/15/06, FOR CAMPAIGN # 06V00100 FOR THE HIGH PRESSURE POWER STEERING. THE CONTACT WOULD LIKE TO BE REIMBURSED. THE CONTACT WILL BE CONTACTING THE MANUFACTURER TO FILE A COMPLAINT AFTER THIS CALL. *AK UPDATED 07/17/07. *JB
I HAVE HAD THIS CAR SINCE OCT. OF 2000 AND ABOUT FOUR MONTHS LATER, I WAS IN AN AUTO ACCIDENT THAT WAS THE OTHER VEHICLE'S FAULT. EVER SINCE THEN MY BRAKES HAVE NOT WORKED PROPERLY I HAVE TAKEN IT TO THE DEALER 4-5 TIMES FOR VEHICLE FAILURE TO NOT STOP IN ENOUGH TIME AND PULSATING. THE FIRST TWO TIMES I TOOK IT TO THE DEALER THEY CLAIMED THE COULDN'T FIND ANYTHING EVEN WITH A TEST DRIVE. THE THIRD TIME THEY CLAIMED MY BRAKES WERE BAD AND REPLACED THE BRAKES AND NOT THE ROTORS. AFTER THAT THE PULSATING WAS NOT AS NOTICEABLE FOR A FEW WEEKS THEN IT WAS BACK TO THE WAY IT WAS BEFORE. I HAD THE DEALER CHECK THEM ONE OR TWO MORE TIMES AND AGAIN THEY SAID NOTHING WAS WRONG. SHORTLY AFTER THAT I HAD A SMALL FENDER BENDER DUE TO BRAKES NOT STOPPING MY VEHICLE PROPERLY. I HAVE TO HAVE MY FRONT AND REAR BRAKES CHANGED TWICE A YEAR, THE FRONT BRAKES GO LIKE THEY ARE MADE OF PAPER, THE REAR BRAKES WEAR ON ONE SIDE MORE THAN THE OTHER. MY OUTER TIE ROD HAVE BEEN REPLACED TWICE BECAUSE THEY WERE BROKEN, THE ROTORS HAVE BEEN REPLACED 3 TIMES. FOR THE PAST TWO WINTERS WHEN I FIRST START MY CAR AND TURN THE STEERING WHEEL, IT SCREECHES SO LOUD AND POPS I THINK MY TIRES ARE GOING FALL OFF. I HAVE TWO SMALL CHILDREN AND FIND THIS VERY UNSAFE. WHEN I HAVE TO COME TO A STOP I HAVE TO ALMOST STAND ON THE BRAKE PEDAL TO MAKE SURE I STOP IN TIME. IT IS NOT ALWAYS LIKE THIS BUT 90-95% OF THE TIME IT IS AND I KNOW THAT MY CAR IS NOT THE ONLY ONE THAT THIS HAPPENS TO. *JB
TL*- THE CONTACT HAD A 2000 DODGE STRATUS WITH AN ODOMETER READING OF 86000 MILES WHEN THE CAR CAUGHT ON FIRE. THE CONTACT STATED THAT IT WAS RAINING WHEN SHE PULLED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE GOT STUCK IN THE MUD. WHEN THE CONTACT TRIED DRIVE THE VEHICLE OUT OF THE MUD SHE WAS UNABLE TO DO SO. SHE LEFT THE VEHICLE TO GET ASSISTANCE AND WHEN SHE RETURNED WITH HELP SHE FOUND THAT HER VEHICLE HAD CAUGHT ON FIRE. THE CONTACT NOTICE AN ODD SMELL BEFORE THE FIRE AND AFTER THE FIRE SHE FOUND THAT THE CAR HAD A POWER STEERING LEAK. SHE WAS EXPERIENCING THE SAME PROBLEM AS IN RECALL (06V001000) FOR HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS. THE CONTACT STATED THAT SHE HAS THE FIRE REPORT WHICH STATES THE CAUSE OF FIRE. THE CONTACT DID NOT HAVE HER VIN AVAILABLE.
TL* - THE CONTACT STATED THAT WHEN HE TOOK THE 2000 DODGE STRATUS TO THE DEALERSHIP THEY REFUSED TO PERFORM RECALL REPAIR. THEY STATED THAT THERE WAS ADDITIONAL WORK THAT NEEDED TO BE DONE PRIOR TO THE SERVICING THE RECALL. *AK
WHEN I FIRST PURCHASED MY VEHICLE, EVERYTHING WAS NORMAL AS CAN BE. I MEAN IT HAD MINOR PROBLEMS BUT WERE QUICKLY FIXED. AFTER ABOUT 5 IN A HALF MONTHS OF HAVING THE CAR, I NOTICED IT STARTED HAVING A BURNING SMELL TO IT AFTER CRANKING UP AND AFTER DRIVING IT FOR A WHILE, A SMALL AMOUNT OF SMOKE WOULD APPEAR. AT FIRST I THOUGHT NOTHING OF IT, BUT THEN IT RAN HOT ONE DAY. SO I HAD THE VEHICLE INSPECTED BY A CERTIFIED MECHANIC. HE CONCLUDED THAT IT COULD BE TWO THINGS. ONE IS THAT THE SMELL WAS COMING FROM THE ENGINE AREA BUT TOLD ME DON'T BE ALARMED BECAUSE IT MAY JUST BE OIL DRIPPING ON THE ENGINE IN WHICH WHEN THE ENGINE IS HEATED, COULD CAUSE THE SMELL AND SMOKE, OR TWO I NEEDED MY POWER STEERING HOSE LOOKED AT. SO HEARING IT FROM SOMEONE OF HIS STATUS I WENT ALONG WITH IT. THAT IS UNTIL A COUPLE OF DAYS LATER WHILE I WAS ON MY WAY HOME FROM PLAYING BASKETBALL, I NOTICED SMOKE COMING FROM UNDER THE, BUT THIS TIME IT WAS DARK BLACK SMOKE AND IT WAS COMING FROM ALL AROUND THE FRONT OF THE CAR. SO I IMMEDIATELY TRIED TO PULL OVER TO THE SIDE OF THE ROAD (NOTE:I WAS ON A MAIN STREET WITH HEAVY TRAFFIC), BUT WHEN I TRIED THE STEERING WHEEL WOULD MOVE/TURN AT ALL. THEN SUDDENLY BEFORE I COULD GET OUT OF THE CAR, IT JUST BURST INTO FLAMES. I STRUGGLED THE CAR TO THE SIDE OF THE ROAD AND JUMPED OUT UNTIL IT ROLLED INTO A COMPLETE STOP ON THE SIDE OF A POLICE STATION. MY CAR IS TOTALED OUT. AND I HAVE BEEN WITHOUT ONE FOR BOUT 4 MONTHS NOW. SOMETHING NEEDS TO BE DONE. DAIMLER CHRYSL
TL* - THE CONTACT STATED THAT WHILE PARKED WITH THE ENGINE OFF AND THE IGNITION IN THE ON POSITION AND PLAYING THE RADIO WHEN SMOKE WAS COMING FROM THE HOOD. THE CONTACT STATED THAT THE FIRE DEPARTMENT WAS CALLED , AND THEY EXTINGUISHED THE FIRE. THE CONTACT STATED THAT THE VEHICLE WA SINOPERABLE AND THAT FIRE DEPARTMENT INFORMED HER THAT THE FIRE WAS CAUSED BY FAULTY WIRING. THE CONTACT STATED THAT THE LAST WEEK OF SEPTEMBER 2006 THE VEHICLE WAS LEAKING OIL FROM THE ENGINE. THE CONTACT TOOK THE VEHICLE TO DEALER, AND WAS TOLD THERE WAS A LEAK UNDER THE HOOD. THE CONTACT COULDN'T REMEMBER WHAT THEY SAID WAS LEAKING NOR DID SHE KNOW EXACTLY WHAT CAUSED THE FIRE. THE CONTACT STATED THAT SHE RECEIVED A RECALL 06V001000. *AK UPDATED 02/22/07. *JB
TL* - THE CONTACT'S VEHICLE CAUGHT FIRE IN OCTOBER 2006. THE CONTACT RECEIVED A RECALL NOTICE 06V001000 ON DECEMBER 28, 2006, DATED APRIL 2006. A REPRESENTATIVE FROM DAIMLER CHRYSLER TOOK PICTURES OF THE VEHICLE AND DENIED THAT THE INCIDENT WAS RELATED TO THE RECALL. THE CONTACT ALSO RECEIVED A LETTER FROM DAIMLER CHRYSLER DENYING THE CLAIM. THE CONTACT'S INSURANCE COMPANY HAS DENIED THE CLAIM AND DETERMINED THAT THE VEHICLE CAUGHT ON FIRE DUE TO A MANUFACTURER'S DEFECT. THE CONTACT'S LOAN DEPARTMENT HAS ALSO REPORTED THE CONTACT TO A COLLECTION AGENCY SINCE THEY DIDN'T HAVE ANY COLLATERAL TO MAKE PAYMENTS. THE MANUFACTURER STATED THE FIRE WAS CAUSED DUE TO THE POWER STEERING AND ANTI FREEZE IN THE CAR. PER THE CONTACT. THE RECALL LETTER INDICATED THE VEHICLE MAY PREMATURELY HEAT AND MAY RESULT IN AN UNDER HOOD FIRE. *AK UPDATED 01/22/07. *JB
TL* - THE CONTACT IS CALLING TO MAKE A COMPLAINT CONCERNING SAFETY RECALL NUMBER YN105052. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, IN HIS 2000 DODGE STRATUS INTO HIS DRIVEWAY ON THE EVENING OF DECEMBER 5TH, 2006, HIS CAR BEGAN SMOKING AND CAUGHT ON FIRE. THE CONTACT STATED THAT THE PREVIOUS DAY THE CAR WAS MAKING A VERY VERY LOUD SQUEAKING SOUND. THE DEALER HAS TOLD THE CONTACT THAT HE CAUSED THE PROBLEM WITH THE CAR AND THAT THEY WILL NOT REPAIR IT EVEN THOUGH IT FALLS UNDER THE SAFETY RECALL. THE CONTACT ALSO STATES THAT HE HAS HAD NO REPAIRS AND HAS ONLY PURCHASED NEW TIRES FOR THE CAR.
DT*: THE CONTACT STATED UPON PARKING THE VEHICLE, THERE WAS SMOKING FLOWING FROM UNDER THE HOOD. THE CONTACT RAISED THE HOOD, AND EXTINGUISHED THE FIRE. THE DEALERSHIP SENT A REPRESENTATIVE, WHO DETERMINED THE FIRE STARTED IN THE FUEL LINE.
BLOWER/RESISTER HAS BEEN REPLACED 3 TIMES AND NEEDS TO BE REPLACED ONCE AGAIN. AFTER A FEW MONTHS, THE FAN ONLY WORKS ON HIGH SETTING WHICH IS VERY ANNOYING AND INEFFICIENT. IT WAS FIRST REPLACED IN 2004 AND WORKED UNTIL RECENTLY WHEN STOPPED WORKING AT THE LOWER LEVELS AND WAS REPLACED IN (2006) MAY, THEN AUGUST AND STOPPED WORKING AGAIN IN OCTOBER. *NM
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH, SMOKE APPEARED TO BE COMING FROM THE UNDERBODY OF THE VEHICLE. AS THE SMOKE BEGAN TO SPREAD THROUGHOUT THE VEHICLE, THERE WAS A LOUD NOISE. THE CONTACT PRESUMED THERE WAS POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE. THE FIRE DEPARTMENT CAME TO THE SCENE AND DETERMINED THE FIRE WAS CAUSED BY AN ELECTRICAL PROBLEM. A POLICE REPORT WAS NOT TAKEN. THE SERVICE DEALER WAS NOT ALERTED, HOWEVER THE MANUFACTURER WAS NOTIFIED THROUGH AUDIX. THERE WAS A NHTSA RECALL# 06V001000 REGARDING THE STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS. THIS VEHICLE HAD THE SAME CHARACTERISTICS.
CONSUMER COMPLAINT CONCERNING 2000 STRATUS SAFETY RECALL. *TS THE CONSUMERS VEHICLE CAUGHT ON FIRE, POSSIBLY AS A RESULT OF THE RECALL REGARDING THE POWER STEERING HOSE. THE RECALL WAS PERFORMED, HOWEVER THE VEHICLE STILL CAUGHT ON FIRE. *JB
WHILE BACKING INTO A PARKING LOT, A LOUD SNAPPING NOISE WAS HEARD FROM THE DRIVER SIDE FRONT WHEEL. UPON HEARING THIS NOISE, THE VEHICLE WAS UNABLE TO MOVE MORE THAN A FEW FEET, BUT WAS ABLE TO BE PARTIALLY PARKED IN THE PARKING SPOT. ONCE PARKED AND INVESTIGATED, THE TIE ROD ASSEMBLY DETACHED FROM THE DRIVER SIDE FRONT WHEEL. CAR HAD TO BE TOWED; TOW TRUCK DRIVER WAS ABLE TO MOVE/DRAG VEHICLE APPROXIMATELY 10 FEET ONTO FLATBED TOW TRUCK. LEFT OUTER TIE ROD WAS REPLACED AND VEHICLE FRONT END WAS REALIGNED. *NM
2000 STRATUS BEGAN SMOKING UNDER HOOD. *TS THE CONSUMER WAS TOLD THE POWER STEERING PRESSURE HOSE WAS LEAKING AND THAT THE VEHICLE COULD POSSIBLY CATCH ON FIRE, HOWEVER THE CONSUMER ELECTED NOT TO HAVE THE NECESSARY REPAIR MADE. TWO WEEKS LATER THE VEHICLE CAUGHT ON FIRE. *JB
CONSUMER COMPLAINT CONCERNING HIGH PRESSURE STEERING HOSE. *TS *JB
2000 DODGE STRATUS CAUGHT FIRE UNDER THE HOOD. RECEIVED RECALL HIGH PRESSURE POWER STEERING HOSE. *KB *JB
DT*: THE CONTACT STATED THE VEHICLE CAUGHT FIRE WHILE PARKED IN A PARKING LOT. THE CONTACT NOTICED A SMELL OF BURNT PLASTIC INSIDE THE VEHICLE AND THE POWER DOOR LOCKS STOPPED WORKING PRIOR TO THE INCIDENT. THE CONTACT WENT TO SCHOOL AND RETURNED TO INSPECT THE VEHICLE A COUPLE HOURS LATER. THE RADIO DID NOT TURN ON AND WHITE SMOKE WAS NOTICED COMING FROM THE POWER MIRROR CONTROLS. A 6 INCH FLAME ERUPTED 2-3 MINS LATER. THE CONTACT POURED WATER ON THE FLAME NEAR THE POWER MIRROR CONTROLS, WHICH EXTINGUISHED THE FIRE. THE FIRE OR POLICE DEPARTMENT WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE, AND REFUSED TO TAKE A SAFETY COMPLAINT.
HAVE HAD THIS 2000 DODGE STRATUS WHICH DAUGHTER HAS DRIVEN FOR 5 YEARS NOW IT IS ON IT'S FOURTH TRANSMISSION SINCE PURCHASING AND NUMEROUS OTHER REPAIRS, ALL SOFT PLUGS REPLACED, ORIGINALS WERE MADE FROM POT METAL, REPLACED WITH BRASS. NUMEROUS ALIGNMENT PROBLEMS. BUT JUST LAST MONTH DAUGHTER WAS DRIVING AND NOTICED A SEVERE SCRAPPING NOISE ALL OF A SUDDEN, SHE THOUGHT IT MIGHT BE BRAKES WEARING OUT. UPON INSPECTION IT WAS THE LOWER CONTROL ARM RUBBING AGAINST THE INSIDE OF THE FRONT PASSENGER SIDE WHEEL. LOWER BALL JOINT HAD GIVEN AWAY AND THE ENTIRE CONTROL ARM WAS NOW RESTING INSIDE OF THE WHEEL. 2000 & 2001 DODGE STRATUS UNSAFE AT ANY SPEED. *NM
2000 DODGE STRATUS CAUGHT FIRE UNDER THE HOOD. CONSUMER RECEIVED RECALL AFTER VEHICLE HAD CAUGHT FIRE ABOUT THE HIGH PRESSURE POWER STEERING HOSE. *KB *JB
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH ON DRY ROADS, THERE WAS A CRACKING NOISE ACCOMPANIED BY A SHUDDER FELT IN THE FRONT END. UPON INSPECTION, THE CONTACT NOTED THAT THE FRONT LOWER CONTROL ARM ON THE LEFT HAD FRACTURED. THE VEHICLE WAS NOT IMMEDIATELY TAKEN IN FOR SERVICE.
DT*: THE CONTACT STATED THE VEHICLE HAD POWER STEERING PROBLEMS AFTER RECALL #06V001000 REGARDING STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS WAS PERFORMED ON 08/02/06. AT FIRST, THE CONTACT HEARD A NOISE WHICH GOT LOUDER THROUGH TIME. THE CONTACT ADDED POWER STEERING FLUID TO REDUCE THE NOISE AND NOTICED THE POWER STEERING FLUID WAS LEAKING. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER ON 08/21/06 AND THE DEALER CLAIMED THE NEW HOSE WAS FINE, BUT THEY WANTED TO CHARGE THE CONTACT FOR A POWER STEERING PUMP AND NEW BELTS, WHICH THE DEALER CLAIMED WAS THE ISSUE. THE CONTACT EXPRESSED THE RECALL WORK WAS NOT PERFORMED CORRECTLY AND THE HOSE CAUSED THE PROBLEM.
DT*: THE CONTACT STATED THE CHRYSLER MANUFACTURER INTENTIONALLY GAVE THE WRONG MAILING ADDRESS FOR REIMBURSEMENT FOR NHTSA RECALL # 06V001000 WHICH WAS PERTAINING TO THE HIGH PRESSURE POWER STEERING HOSE. THE CONTACT EXPRESSED CONCERN THAT THE MANUFACTURER WAS IGNORING THE REQUEST FOR THE REIMBURSEMENT.
2000 DODGE STRATUS HOSE WAS REPLACED DUE TO RUPTURE. *KB 08/02/06 RUPTURED HOSE WAS LEAKING OIL ONTO EXHAUST AND SMOKED BADLY. *TT
DT*: THE CONTACT STATED THE DEALERSHIP REFUSED TO PERFORM THE RECALL REPAIRS AFTER THE CONTACT RECEIVED A RECALL LETTER AND ARRANGED TO HAVE THE WORK DONE. THE LETTER WAS FOR NHTSA RECALL # 06V001000; REGARDING THE STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS.
DT*: THE CONTACT STATED THE TRANSMISSION FAILED WHILE TRAVELING 55 MPH ON THE INTERSTATE. THE VEHICLE WAS TOWED TO THE SERVICE DEALER WHO DETERMINED THAT THE TRANSMISSION HAD BEEN REBUILT IN THE PAST AND WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR REPAIRS.
THE WK 6-16-06 A LETTER FROM DAIMLER CHRYSLER CAME REG A SAFETY RECALL E23-HIGH PRESSURE POWER STEERING HOSE.THE WEEK BEFORE 6-7-06, WE TOOK OUR CAR IN FOR REPAIRS TO A LOCAL REPAIR SHOP.WHAT BRINGS ME TO MY COMPLAINT IS, 7-10-06, ANOTHER LETTER CAME STATING THEY WERE UNABLE TO REACH US.I DON'T SEE HOW IT IS POSSIBLE, I GAVE 2 CELL #'S ON THE LETTER I MAILED.IT RECORDS MISSED/INCOMING CALLS. I DON'T BELIEVE THEY MADE ANY ATTEMPTS TO CALL US.AFTER RECEIVING THIS LETTER MY HUSBAND CALLED DAIMLER CHRYSLER. WHILE ON THE PHONE HE WAS DISCONNECTED.I CALLED THEM AT RIGHT AFTER AT,8009921997 AND SPOKE TO CLIFF. SHE TOLD ME WE WERE NOT GOING TO BE REIMBURSED.SHE STATED THE RECALL WAS OVER, AND I THINK SHE SAID THE DEADLINE WAS 4-5-06.THIS COULDN'T BE POSSIBLE SINCE WE RECEIVED THE LETTER THE WEEK OF 6-16-06.SHE SAID SHE COULDN'T HELP ME.I TOLD HER I REMEMBER READING THE LETTER AND NOWHERE ON THE LETTER DID IT STATE THERE WAS A CUT OFF DEADLINE(WHICH WAS BESIDE THE POINT, SINCE WE HAD JUST RECEIVED IT).I TOLD HER I WAS GOING TO GO PULL MY PAPERWORK AND CALL HER TOMORROW.I CAME HOME AND PULLED MY PAPERWORK.(I WAS REALLY HOPING I HAD KEPT THE ENVELOPE, SINCE IT WOULD HAVE A POSTMARK),BUT I ONLY KEPT THE LETTER.ANYWAYS, I RE-READ THE LETTER.IT IS NOT DATED (WE HAVE NO IDEA WHEN IT WAS WRITTEN)AND THE LETTER DOES NOT GIVE A DEADLINE/CUT OFF DATE FOR REPAIRS/REIMBURSEMENTS.HOW IS IT POSSIBLE WE AREN'T GOING TO BE REIMBURSED? I WOULD LIKE TO MAKE A POINT HERE, WHAT IF I HAD NOT HAD PROBLEMS
DT*: THE CONTACT STATED THERE WAS AN UNDER THE HOOD FIRE AFTER 10 TO 20 MINUTES OF HAVING THE VEHICLE PARKED. THERE WERE NO WARNING INDICATORS BEFORE THE FIRE. THE VEHICLE WAS DEEMED TOTALED. A YEAR AFTER THIS INCIDENT, A RECALL LETTER, #06V001000, WAS RECEIVED, REGARDING THE STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS THAT WOULD CAUSE THE SAME CONSEQUENCE. THE MANUFACTURE WAS ALERTED HOWEVER THEY OFFERED NO RESOLUTION FOR THE INCIDENT.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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