Page 4 of 6 · complaints 151–200 of 272

1998 Dodge Stratus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Engine and Engine Cooling › Engine
Filed Feb 12, 2002OH

OIL WAS LEAKING FROM HEAD GASKETS, CAUSE UNKNOWN. CONSUMER IS CONCERNED THAT THIS COULD EVENTUALLY CAUSE A FIRE. PLEASE GIVE ANY FURTHER DETAILS.*AK

Engine and Engine Cooling › Engine
Filed Jan 29, 2002FL

MY CAR HAS BEEN LEAKING OIL, I AM NOT SURE HOW LONG. AFTER CALLING SEVERAL PLACES TO GET ESTIMATES I FOUND THAT EVERY MACHANIC WAS AWARE OF THE PROBLEM. I RESEARCHED THE INTERNET TO FIND OUT IF ANYONE ELSE HAD COMPLAINED ABOUT THE HEAD GASKET AND FOUND THAT THERE ARE A LOT OF COMPLAINTS. MY CAR IS IN THE SHOP NOW AND THE COST TO REPAIR IS MORE THAN I CAN AFFFORD. ALSO, SINCE I DO NOT KNOW HOW LONG THIS HAS BEEN LEAKING I FEEL THAT THIS IS A SERIOUS ENVIRONMENTAL PROBLEM.*AK

Engine and Engine Cooling › Engine
Filed Jan 24, 2002MI

VEHICLE IS LEAKING OIL, LEAK IS EXTREMELY BAD. VEHICLE HAS TO BE REFILLED WITH TWO QUARTS OF OIL EVERY COUPLE OF DAYS. DEALER HAS BEEN CONTACTED.*AK

Suspension › Multiple Axle
Filed Jan 24, 2002IN

WHEEL HUB/BEARING ASSEMBLY FAILED AROUND 62,000 MILES ONLY ON ONE SIDE (PASSANGER). I BELIEVE PART WAS FAULTY AS THEIR IS A TSB 02-07-97 ON THIS PART. THEY ARE AWARE OF THE PROBLEM BUT WILL NOT PROVIDE ANY ASSISTANCE (BOTH THE DEALER AND THE COMPANY WAS CONTACTED). THEY CLAIM "OUT OF WARRANTY". THE WARRANTY CLAUSE SHOULD NOT MATTER IN THIS CASE AS THIS A KNOWN PROBLEM - IT SHOULD BE A RECALL!!*AK

Fuel System, Gasoline › DeliveryFire
Filed Jan 23, 2002AZ

AFTER DRIVING VEHICLE FOR APPROXIMITTLY 15 MIN I PARKED TO HAVE LUNCH. WHILE INSIDE SOMEONE RAN IN AND SAID A CAR WAS ON FIRE. MY CAR WAS TOWED TO DEALERSHIP AND AFTER INVESTIGATION OF FIRE I WAS TOLD BY THE MECHANIC HE HAD NEVER SEEN ANY THING LIKE THIS BEFORE, HE SAID THE GAS LINE LOCATED BEHIND ENGINE HAD EXPLODED FROM THE INSIDE OUT. WHICH IN TURN STARTED A FIRE.*AK

Engine and Engine Cooling › Engine
Filed Jan 20, 2002NM

THE HEAD GASKETS FAIL ON THESE CARS PRE-MATURELY AND OIL LEAKS FROM THE ENGINE SPRAYING OIL MIST ONTO THE CATALITIC CONVERTER WICH COULD IN TURN START THE VEHICLE ON FIRE. I HAVE READ HUNDREDS OF COMPLAINTS ON THE INTERNET AND HAVE CALLED THE DAIMLER-CHRYSLER RECALL LINE AND THEY HAVE NO INTENTION ON MAKING THIS PROBLEM CORRECT FOR THE CONSUMER. ESTIMATES TO REPAIR THIS DEFECTIVE HEAD GASKET HAVE RANGED BETWEEN 700 AND 800 DOLLARS. I FIRMLY BELIEVE THAT THESE VEHICLES NEED TO BE RECALLED AND REPAIRED FOR FREE IT IS CLEARLY A DEFECT IN MATERIAL/WORKMANSHIP THAT NEVER HAPPENS TO CARS NORMALLY AND A FIRE HAZARD FROM THE OIL MIST CONTACTING THE VERY HOT CATALITIC CONVERTER. PLEASE HELP US. *AK

Suspension
Filed Jan 9, 2002MI

WHEN DRIVING AND HITTING A BUMP ON THE ROAD VEHICLE WILL MAKE A LOUD THUMPING NOISE. THIS ONLY HAPPENS WHEN THERE ARE BUMPS, AND IT LASTS FOR A FEW SECONDS. CONTACTED DEALER, AND THE DEALER CANNOT FIND THE CAUSE. *AK

Steering › Hydraulic Power Assist System
Filed Jan 7, 2002OH

WHILE TURNING POWER STEERING MAKES NOISE, AND IS HARD TO TURN. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Steering › Linkages
Filed Dec 6, 2001NY

WE WERE TOLD BY DEALER SERVICE ASSOCIATES THAT TIE RODS WERE PART OF NORMAL WEAR AND TEAR ON VEHICLE. BOTH FRONT AND BACK, LEFT AND ROD TIE RODS NEED TO BE REPLACED, AND THERE IS A CLUNKING SOUND WHEN STEERING WHEEL IS TURNED. *AK

Power Train › Automatic Transmission
Filed Nov 29, 2001WI

TOTAL TRANSMISSION FAILURE

Suspension › Front › Stabilizer Bar
Filed Nov 18, 2001OH

FRONT STABILIZER JOINTS AND BARS HAD TO BE REPLACED, RIGHT FRONT BROKE. FIXED AT DEALERSHIP 11/16/2001. *AK

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Nov 14, 2001MI

I HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE, OTHER THAN THOSE LISTED, PLUS THERE IS MUCH MORE INFORMATION TO SUPPORT THE PROBLEMS I HAVE LISTED. I HAVE EXPERIENCED A HEATER CORE FAILURE, BRAKES REPLACED ALREADY TWICE ON THE VEHICLE WITH LESS THAN 40,000 MILES ON THE CAR. I HAVE HAD A DEFECTIVE SEAT BELT (PASSENGER), THE TIMING CHAIN IS A MAJOR ENGINE REPAIR THAT I JUST HAD DOWN. NOW I AM STILL DEALING WITH THE RESIDULE PRODBLEM WITH MY HEATING/DEFROST SINCE K & M REPLACED MY WATER PUMP ON 10/17/01. OVERALL I CONSIDER THIS CAR TO BE A REAL PIECE OF CRAP AND I ABSOLUTELY WOULD NEVER BUY ANOTHER STRATUS AND IN FACT, I WILL NEVER BUY ANOTHER CHRYSLER VEHICLE EVER. I FEEL I HAVE STUNG WITH A LEMON AND BASICALLY I NO LEGAL RECOURSE WHICH IS VERY UNFAIR TO ME, THE CONSUMER. I AM STILL PAYING ON THIS PIECE OF CRAP. IF NOTHING ELSE, I HOPE TO WARN ANYBODY ELSE, PLEASE DO YOUR HOMEWORK AHEAD OF TIME AND DON'T BUY A DODGE STRATUS. ANY ASSISTANCE NHTSA MIGHT OFFER WOULD BE GREATLY APPRECIATED. I CAN PROVIDE ANY DOCUMENTATION AND DETAIL THAT YOU REQUIRE. THANK YOU.

Engine and Engine Cooling › Engine
Filed Nov 14, 2001MI

EVEN THOUGH THIS IS A KNOWN PROBLEM CHRYSLER REFUSES TO PAY FOR THE REPAIR. AFTER REPLACING THE HEADGASKET TWICE, THEY ARE NOW TELLING ME THAT THE OIL LEAK IS DUE TO A POSSIBLY WARPED CYLINDER HEAD. SO FAR THE BEST CHRYSLER HAS DONE IS PAY FOR HALF OF THE COST.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 10, 2001OK

I HAVE HEARD A LOT OF PEOPLE COMPLAIN ABOUT THIS PROBLEM. DODGE "APPARENTLY" HAS A SERVICE BULLITEN OUT ON EXTENDING THE WARRANTY, BUT IT'S HARD TO GET DEALERS TO LOOK INTO IT. NO SAFETY DEFECT LISTED. *AK

Engine and Engine Cooling › Engine
Filed Nov 9, 2001FL

HEAD GASKETS FAIL ON CHRYSLER 2.4 LITER ENGINES LOTS OF PEOPLE WITH THE SAME PROBLEM HEAD GASKET HAD TO BE REDISIGNED SEE SERVICE BULLETIN # 090598 MY OIL WAS LEAKING FROM HEAD GASKET AND BLOWING ONTO THE EXHAUST MANIFOLD POSING A FIRE RISK DEALER REPLACED HEAD GASKET HOWEVER DIDNT COVER THE ENTIRE CHARGES. *AK

Wheels
Filed Nov 8, 2001IN

THE RIGHT REAR WHEEL (RIM) HAS SMALL HOLES IN IT AND THE METAL SEEMS WEAK AND THE DEALER SAYS TOUGH LUCK. I BROUGHT THE PROBLEM TO THEIR ATTENTION ABOUT TWO TO THREE DAYS AFTER PURCHASE AND NO ONE COULD FIND THE PROBLEM. NOW MY WARRANTY HAS EXPIRED, AND THEY SAY IT HAS NEVER HAPPENED BEFORE. ARE THERE ANY PREVIOUS PROBLEMS WITH DODGE STRATUS RIMS 15INCH, 5 LUG, 5 SPOKE?*AK

Engine and Engine Cooling › Engine
Filed Oct 29, 2001PA

AT APPROXIMATLY 49,500 MILES ON MY 1998 DODGE STRATUS I NOTICED AN OIL LEAK WHILE DOING AN OIL CHANGE. I KEPT A WATCH ON THIS AND DETERMINED THAT THE HEAD GASKET WAS WHERE THE PROBLEM WAS. AT THIS TIME I DID SOME RESEARCH ON THE INTERNET AND FOUND OUT THAT THERE WERE MANY COMPLAINTS AND SERVICE BULLETINS ON THE HEAD GASKET ON THIS MODEL AND ENGINE SIZE. I THEN CONTACTED THE DEALER WHERE THE VEHICLE WAS PURCHASED AND THEY VERIFIED THAT THE HEAD GASKET WAS THE PROBLEM AND THAT IT WAS GOING TO COST ME $600.00 OR MORE TO HAVE THE PROBLEM FIXED. I THEN DID MORE RESEARCH INTO THIS AND FOUND OUT THAT THERE IS AN EXCESSIVLY HIGH INCIDENT OF THE HEAD GASKET FAILING ON THIS MODEL IN BOTH THE 1997 AND 1998 YEARS, AND WHEN QUESTIONING PEOPLE IN THE SURROUNDING AREA FOUND OUT THAT NEARLY EVERY PERSON THAT HAS PURCHASED THIS MODEL AND ENGINE COMBINATION HAVE HAD THE SAME FAILURE AND MOST OF THEM WITH AROUND 50,000 MILES. I DO NOT FEEL THAT I SHOULD HAVE TO PAY THE FULL AMOUNT TO REPAIR SOMETHING THAT IS A KNOWN AND COMMEN MANUFACTURER PROBLEM ( DODGE IMPLEMENTED A NEW GASKET DESIGN ON THE 1999 MODEL YEAR TO CORRECT THE PROBLEM). ALSO I THINK THAT BASED ON THE FREQUENCY OF THIS FAILURE THERE SHOULD BE A FULL MANUFACTURER RECALL, THIS PROBLEM ALSO CAUSES A SAFETY CONCERN OF THE POSSIBILITY OF A FIRE IN THE ENGINE COMPARTMENT DUE TO THE SEVERITY, AND LOCATION OF THE OIL LEAK .*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 20, 2001ID

OIL LEAK LEAKS ONTO EXHAUST PIPE , CONCERN OF FIRE HAZARD AND GROUND CONTAMINATION. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 18, 2001FL

WHILE DRIVING OIL LEAKED ONTO SPARK PLUGS, CAUSING VEHICLE TO HESITATE. CONSUMER TOOK VEHICLE TO A MECHANIC, AND THEY STATED THAT HEAD GASKET NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Engine and Engine Cooling › Engine
Filed Sep 17, 2001AL

WHILE DRIVING NOTICED SMOKE COMING FROM UNDER HOOD. STOPPED VEHICLE AND LIFTED HOOD. HEAD GASKETS WAS LEAKING OIL ONTO ENGINE. HAD NO PRIOR WARNING. TOOK VEHICLE TO MECHANIC, AND HAD NO INDICATION WHAT CAUSED LEAKAGE.*AK

Service Brakes, Hydraulic › Foundation Components
Filed Sep 7, 2001NY

I'VE ADDRESSED THIS SAME PROBLEM NOW THREE TIMES WITH TWO DIFFERENT DEALERSHIPS AND AGAIN THE BRAKING SYSTEM IS NOT CORRECT. I INITIALLY TOOK THE VEHICLE BACK TO WHERE I PURCHASED IT AFTER ONLY OWNING IT FOR ABOUT 6 WEEKS. THEY SUPPOSEDLY DID $700 WORTH OF BRAKE REPAIR WORK PER THE MANAGER THERE AT AERO FORD (STEVE CORBISH). I CALLED THEM AGAIN IN JANUARY OF 2001 WITH THE SAME BRAKING PROBLEMS AND WAS TOLD THEY COULDN'T HELP ME SO I WENT TO ROYAL CHRYSLER IN ONEONTA, NEW YORK. THEY DID $220.00 WORTH OF BRAKE WORK TO THE FRONT END OF THE CAR. AGAIN IN JUNE OF 2001 I TOOK THE CAR BACK TO ROYAL CHRYSLER WITH THE SAME BRAKING PROBLEMS, THEY REPLACED THE FRONT ROTORS AGAIN, BRAKE PADS, BUFFED THE BRAKE SHOES ON THE BACK AND REPLACED THE FRONT BRAKE PADS. NOT EVEN A MONTH DOWN THE ROAD THE CAR IS HAVING BRAKING PROBLEMS AGAIN AND I'M JUST SO FRUSTRATED I DON'T KNOW WHERE TO TURN. I'VE SPENT HUNDREDS OF DOLLARS ON THE BRAKING SYSTEM AND IT IS STILL UNSAFE I FEEL. THE BRAKES CONSTANTLY SQUEEL, THE WHEEL SHAKES WHEN I BRAKE COMING DOWN AN INCLINE, AND AT TIMES AN ODOR IS GIVEN OFF, LIKE ASBESTOS? PLEASE HELP ME IN RESOLVING THIS BRAKE ISSUE OR DIRECT ME WHERE TO TURN NEXT. THANK YOU CINDY HOTALING. *AK

Engine and Engine Cooling › Engine
Filed Aug 18, 2001FL

WE JUST NOTICE A OIL LEAK TODAY AND TOOK IT UP TO REPAIR SHOP AND THEY STATED THAT IT WAS TH E HEAD GASKET AND THIS IS A COMMON PROBLEM WITH DODGE/ CHRYSLER CARS. *AK

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Jul 26, 2001VA

HEATER CORE HAS FAILED AND CAUSES THE CAR TO OVERHEAT. THE DEFECTIVE HEATER ALSO CAUSES THE CAR INTERIOR TO FILL WITH STEAM. THIS ALSO CAUSES THE CAR TO STALL OUT UNEXPECTEDLY.*AK

Engine and Engine Cooling › Cooling System
Filed Jul 16, 2001CA

OIL WAS LEAKING FROM ENGINE. CONSUMER COULDN'T TELL WHERE IT WAS COMING FROM. 2 QUARTS OF OIL A MONTH HAD TO BE ADDED. RECENTLY 4TH OF JULY 2001, VEHICLE STARTED TO OVERHEAT ALOT. AIR WAS COMING THROUGH THE WATER RESERVIOR. THERMOSTAT AND RADIATOR WERE REPLACED, BUT NOTHING WORKED. DEALER KNOWS OF PROBLEM.*AK

Engine and Engine Cooling › Engine
Filed Jul 3, 2001CA

HEAD GASKET ALREADY FAULTY AT ONLY 71,000 MILES. SHOULD HAVE LASTED UNTIL AT LEAST 100,000

Engine and Engine Cooling › Engine
Filed Jun 20, 2001NY

HEAD GASKET IS LEAKING OIL, IT IS ONLY LEAKING A FEW SPOTS HERE AND THERE, BUT MOST OF THE OIL HAS LEAKED IN CONSUMER'S DRIVEWAY. CONSUMER HAS CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING. *AK *SLC

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jun 6, 2001GA

CONSUMER HAS TO TURN ROTORS AND REPLACE BRAKE PADS EVERY 6 MONTHS. PADS ARE WEARING UNEVEN. BRAKING DISTANCE IS NORMAL.*AK

Engine and Engine Cooling › Engine
Filed May 25, 2001NH

1998 DODGE STRATUS 64,000 MILES WITH HEAD GASKET PROBLEMS????? DOESN'T SEEM RIGHT. *AK

Engine and Engine Cooling › Engine
Filed May 8, 2001MI

ENGINE WAS LEAKING OIL AND CONSUMER HAD TO ADD A QUART A WEEK. DEALER ORIGINALLY SAID IT TAKE $600-$800. AFTER CONSUMER TOLD DEALER THERE WERE ALOT OF COMPLAINTS ON THE INTERNET, DEALER REDUCED THE PRICE TO $150.00.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 18, 2001MI

BRAKE ROTORS HAVE COMPLETELY RUSTED THROUGH WITH LESS THAN 30,000 MILES DUE TO BAD MIXTURE OF MANUFACTURING OF BRAKE ROTORS.*AK

Engine and Engine Cooling › Engine
Filed Apr 18, 2001IN

THE VEHCILE WAS LEAKING OIL, PROGRESSIVELY GETTING WORSE, BUT WAS FIXED BY THE DEALER. THE CONSUMER STATED THAT HEAD GASKET WAS A COMMON PROBLEM WITH THIS MODEL OF THE VEHICLE. *YH

Seat Belts › Front › Webbing
Filed Apr 12, 2001IL

REAR SHOULDER BELTS WAS BEGINNING TO FRAY UNDER NORMAL USE. RIGHT REAR SHOULDER BELT WAS FRAYING MORE THAN THE LEFT SIDE, EQUAL USE ON EACH SIDE. DEALERSHIP INFORMED CONSUMER THEY CANNOT REPAIR AT NO COST TO CONSUMER BECAUSE IT WAS NO LONGER COVERED UNDER WARRANTY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

Power Train › Automatic Transmission
Filed Apr 2, 2001WV

I TRIED TO EXPLAIN TO MR. JAY W/ CHRYSLER CORPORATION THAT MY VEHICLE IS HAVING THE SAME PROBLEM AS INDICATED IN NHTSA CAMPAIGN ID NUMBER 98V183000, BUT HE WAS NOT INTERESTED.. *AK

Engine and Engine Cooling › Engine
Filed Mar 14, 2001CT

HEAD GASKETS BLEWOUT, CAUSING OIL LEAKAGE. DEALER HAS INSPECTED VEHICLE.*AK

Vehicle Speed Control › Linkages
Filed Mar 5, 2001IL

THROTTLE LINKAGES BROKE IN MECHANISM, CAUSING VEHICLE TO MOVE FULL FORCE. ENGINE MADE VEHICLE MOVE FAST AS OWNER WAS PRESSING ON BRAKES. CONSUMER THAN PLACED THE VEHICLE IN NEUTRAL AND EVENTUALLY TURNED OFF THE VEHICLE TO MAKE IT STOP.*AK

Engine and Engine Cooling › Engine
Filed Feb 24, 2001MN

I NOTICED OIL ON THE OUTSIDE OF ENGINE. I BROUGHT OUR CAR TO DOWNTOWN TIRE IN HASTINGS, MN WHERE THEY TOLD ME THAT THERE WAS A HEADGASKET LEAK. THE MECHANIC ALSO TOLD ME THAT HE HAS HEARD ABOUT AND SEEN A LOT OF PROBLEMS WITH THE DODGE STRATUS AND HEADGASKETS. TOLD US TO TAKE IT TO THE DODGE DEALER AND HAVE IT FIXED. RON BECKER, INC TOLD US THAT THERE REALLY WASN'T ANY PROBLEMS WITH HEADGASKETS BUT THEY WOULD CHECK OUR CAR OUT. THEY THEN CALLED US TO SAY IT WAS DEFINETLY THE HEAD GASKET IT COST ME $99 FOR THE PARTS AND $552.50 FOR LABOR. I HAVE BEEN CHECKING THE INTERNET AND HAVE FOUND OUT THAT THERE HAS BEEN A NUMBER OF HEAD GASKET LEAKS AND WOULD LIKE SOMETHING DONE OR COMPENSATION.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Feb 23, 2001PA

GEARS CAN BE CHANGED WITOUT DEPRESSING BRAKE PEDAL. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK

Vehicle Speed Control
Filed Feb 22, 2001WV

VEHICLE WILL TAKE OFF ON ITS OWN WHILE DRIVING AT LOW SPEEDS. CONSUMER MUST HOLD DOWN BRAKE PEDAL AND SHUT ENGINE OFF. CAUSE IS UNKNOWN. *AK

Engine and Engine Cooling › Engine
Filed Feb 21, 2001MI

THE VEHICLE DEVELOPED AN EXTENSIVE OIL LEAK DUE TO A FAULTY HEAD GASKET DESIGN. NLM

Engine and Engine Cooling › Engine
Filed Feb 12, 2001NJ

WARRANTY EXPIRED ON10/27/01.WAS TOLD ON 1/31/01 THAT HEAD GASKET LEAKING NEEDS REPLACEMENT.TWO MONTHS OUT OF WARRANTY,35,571 MILES YET NEEDS NEW GASKET?CHECKING YOUR DATABASE,SERVICE BULLENTIN 090598,SEQ. 291,NHTSA # SB602898,STATES THAT CHRYSLER DEVELOPE NEW MLS GASKET TO BE IMPLEMENTED ON 1999 MODELS TO CORRECT SUCH A PROBLEM.INCOMPLAINT DATABASE,ODI # 714001, STATES CHRYSLER AWARE OF GASKET FAILURES.A HEAD GASKET IS A COSTLY/TIME CONSUMING JOB ESPECIALLY WHEN NOT UNDER WARRANTY.IF THIS IS A KNOWN PROBLEM,AND A NEW GASKET HAS BEEN INTRODUCED,SHOULD THERE NOT BE A RECALL OR A UPDATE NADE TO THE 1998 MODELS.? COULD YOU PLEASE HELP OUT THIS SITUATION? *AK

Suspension › Front
Filed Feb 11, 2001MD

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Engine and Engine Cooling › Engine
Filed Feb 11, 2001GA

I TOOK MY CAR IN BECAUSE I NEEDED TO HAVE THE BRAKES REPAIRED AS A REGULAR ITEM OF REPAIR, SECONDARY TO WEAR AND TEAR. THIS WAS EARLY IN DECEMBER 2000. THE MECHANIC ALSO CHECKED OVER THE CAR AND REPORTED THAT AS WITH MANY 1998 DODGE STRATUS' I WILL NEED TO KEEP AN EYE ON THE CYLINDER HEAD GASKET. THE MECHANIC ALSO INFORMED ME THAT I SHOULD CHECK WITH THE DEALER AND SEE IF THIS ITEM HAS YET BEEN RECALLED. I THEN HAD NO PROBLEMS FOR THE NEXT FEW WEEKS WHEN I WAS TURNING AROUND A CORNER SLOWLY AND AN AWFUL NOISE OCCURRED. I THEN PARKED THE CAR AND WHEN I RETURNED I HAD A LARGE OIL LEAK ON THE GROUND. I SCHEDULED AN APPOINTMENT WITH MY TRUSTED MECHANIC AND THEY CHECKED IT OVER WHEN THEY NOTICED THAT THE HEAD GASKET NEEDED REPLACING, THE ENTIRE PULLEY SYSTEM WAS SEIZING UP AND NEEDED REPLACING AND MY MANIFOLD NEEDS TO BE REPLACED. THE COST OF THIS WAS $1,000 AND THAT WAS WITHOUT REPLACING THE MANIFOLD, AS I COULD NOT AFFORD IT AT THAT TIME. I HAVE CALLED THE DEALERSHIP AND THEY REPORTED THAT THEY WOULD HAVE TO SCHEDULE AN APPOINTMENT TO LOOK AT THE CAR, SUBMIT A CLAIM TO THE REGIONAL MANAGER OF DAIMLER CHRYSLER AND THEY HAVE BEEN KNOWN TO HELP OUT WITH APPROX. $200. OF THE REPAIRS. WELL SINCE I WAS IN THE PROCESS OF MOVING TO GA FROM CA AND HAD TO STAY ON SCHEDULE I WAS UNABLE TO STAY BACK FOR THE APPOINTMENT WHICH WASN'T UNTIL A WEEK LATER. UPONE MY REQUEST FOR THE NAME AND NUMBER OF THE REGIONAL MANAGER OF DAIMLER CHRYSLER, THEY SAID , I CANNOT GIVE THAT INFORMATION TO YOU. WE A

Seat Belts
Filed Feb 8, 2001VA

DRIVERSIDE SEATBELT WONT FULLY RETRACT AUTOMATICALLY. THE CLIP HAS BEEN SLAMMED IN THE DOOR SEVERAL TIMES NOW. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Feb 6, 2001MA

BRAKES FELL IN MIDDLE OF STREET. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Feb 6, 2001MA

BOLTS TO BRAKES CAME COMPLETELY OFF IN MIDDLE OF STREET. DEALER HAD A TOW COMPANY TO COME PICK UP VEHICLE. TOW COMPANY FOR WHATEVER REASON STILL HAS CAR. A LOANER WAS SUPPOSE TO BE GIVEN CONSUMER UNTIL VEHICLE WAS REPAIRED.*AK

Engine and Engine Cooling › Engine
Filed Jan 31, 2001NY

CONSUMER NOTICED LARGE AMOUNT OF OIL ON DRIVEWAY. DEALER HAS BEEN CONTACTED. TECHNICIAN STATED THAT HEAD GASKET NEEDED TO BE REPLACED. *AK THE HEAD GASKET FAILURE RESULTS IN LEAKING OIL ON TO THE ENGINE WHICH WOULD BE FIRE HAZARD A S WELL. *YH

Engine and Engine Cooling › Engine
Filed Jan 24, 2001LA

MY VEHICLE DEVELOPED AN OIL LEAK AT THE HEAD GASKET, THE DEALER SAYS AN ENTIRE HEAD ASSEMBLY IS NECESSARY, MY RESEARCH AT YOUR SITE SHOWS SERVICE BULLETINS & OTHER COMPLAINTS ABOUT THIS LEAK. IS THERE ANY RECOURSE TO THE MANUFACTURER, SINCE I AM LOOKING AT A $750 REPAIR BILL ON A VEHICLE THAT SHOULD NOT HAVE THIS PROBLEM THIS SOON.*AK

Engine and Engine Cooling › Engine
Filed Jan 16, 2001AL

CHECK OIL LIGHT ALERTED ME TO A PROBLEM WHICH WAS CONFIRMED BY A LICENSED MECHANIC. THE PROBLEM IS A BLOWN HEAD GASKET. WHILE CAR WAS IN THE SHOP, MECHANICS SUGGESTED I LOOK FOR A RECALL. NONE AT THE PRESENT TIME. TALKED TO DODGE DEALER. WAS TOLD THAT SINCE I HAD OVER 75000 MILES AND A NON-DODGE MECHANIC WAS REPAIRING THE PROBLEM, THERE WAS NOTHING THEY COULD DO. IT HAS BECOME OBVIOUS THAT THIS IS A GROWING PROBLEM. THIS SHOULD BE ADDRESSED AS A RECALL. I CAUGHT IT EARLY. DODGE SHOULD STEP UP AND FIX THE PROBLEM, REGARDLESS OF THE NUMBER OF MILES ON THE VEHICLE. SOME POEPLE PROPERLY MAINTAIN THEIR VEHICLES. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jan 8, 2001MA

CONSUMER HAD TO REPLACE BRAKE PADS EVERY 6 MONTHS, SO FAR 7 TIMES. ALSO, PROBLEMS WITH ROTORS. *AK

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Jan 4, 2001CA

BRAKE REPAIRS EVERY 3000 MILES. DEALER CANNOT CORRECT PROBLEM. 1. REPAIRED: BRAKE PADS/TURNED ROTORS/BRAKE SHOES AND DRUMS; 2. BRAKE SHOES AND DRUMS; 3. LEFT AND RIGHT DRUMS; REAR WHEEL CYLINDERS, AND BRAKE SHOES. WAS TOLD POSSIBLE ABS PROBLEM. 4. BRAKE MASTER CYLINDER LEAKING /PROPORTIONAL VALVE. 5. BRAKE RECALL, WAS TOLD DID NOT NEED DONE, 6. RODS AND MASTER CYLINDER AND LEFT FRONT CALIPER. AS SOON AS VEHICLE GETS CLOSE TO 3000 MILES BRAKES START GRINDING. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1998 Dodge Stratus → · Every Stratus year → · How the figures are calculated →