2004 Dodge Sprinter

Routine

Owners filed 39 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.

When it fails
020k40k60k90k120k200k
30,000 milesMedian miles at failure

31 complaints record an odometer reading. Failures cluster around 10,000–20,000 miles.

Most common 2004 Dodge Sprinter problems

10 of the 39 complaints (26%) are about the engine.

ComponentReportsCrashesFiresInjuries
Tires › Valve5
000
Tires4
000
Engine and Engine Cooling › Engine · engine4
000
Power Train › Automatic Transmission · transmission3
000
Structure › Body · body and frame2
000
Service Brakes, Hydraulic · brakes2
000
Engine and Engine Cooling › Engine › Diesel · engine2
000
Engine2
000
Wheels1
000
Visibility › Windshield1
000

What owners reported

Newest filings
Fuel/Propulsion System
Filed Feb 4, 2020WY

UPON COMPLETION OF THE T21 RECALL, THE CHECK ENGINE LIGHT (ERROR CODE U0423) CAME ON. THE INSTRUMENT CLUSTER LIGHT CONTINUED TO ILLUMINATE AFTER THE VEHICLE'S IGNITION WAS OFF, DRAINING THE BATTERY.

Engine
Filed Jul 5, 2018GA

TL* THE CONTACT OWNS A 2004 DODGE SPRINTER. THE CONTACT STATED THAT THE VEHICLE CONSISTENTLY MISFIRED. THE DODGE MANUFACTURER INCLUDED THE VEHICLE IN ITS T21 EMISSIONS RECALL FOR THE ENGINE CONTROL UNIT; HOWEVER, THE TOOLS, AN AVAILABLE TECHNICIAN, AND THE PART WAS NOT AVAILABLE TO SCHEDULE THE REPAIR APPOINTMENT. THE FOLLOWING DEALERS WERE CONTACTED: ED VOYLES CHRYSLER DODGE JEEP RAM (789 COBB PKWY SE, MARIETTA, GA 30060, (844) 715-5921), SHOTTENKIRK CHRYSLER DODGE JEEP RAM (200 LIBERTY BLVD, CANTON, GA 30114, (678) 535-3417), LANDMARK DODGE CHRYSLER JEEP RAM (6850 MT ZION BLVD, MORROW, GA 30260, (770) 968-4900), DON JACKSON CHRYSLER DODGE JEEP RAM (3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229), AND MALL OF GEORGIA CHRYSLER DODGE JEEP (4345 BUFORD DR, BUFORD, GA 30518, (888) 522-5112). THE VEHICLE WAS NOT DIAGNOSED AND WAS NOT BEING DRIVEN DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ASSIGNED A CASE MANAGER WHO WAS TO RESPOND WITHIN ONE BUSINESS DAY. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED TODAY IS AUGUST 10,2018 AND WE ARE STILL ATTEMPTING TO RESOLVE OUR RECALL T-21 OF SPRINTER 2004. ALTHOUGH IT HAS TAKEN 3 MONTH TO EVEN ATTEMPT TO GET THIS RECALL RESOLVED. WE WENT TI HAVE THE SITUATION SOLVED ON AUG 7. NOW AFTER A SERVICE MANAGER ASKED HIS OWN PERSONAL COMPUTER TO DO THE UPDATE... WE NOW HAVE A "CHECK ENGINE" LIGHT ON- STILL NOT RESOLVED MANY POOR EXCUSES FRO

Unknown or Other
Filed Nov 29, 2017CA

I USED YOUR ONLINE VIN CHECKER TO SEE IF MY CAR HAS A RECALL AND IT SAID NO RECALLS, AND REQUEST INVALID BUT I KNOW I ENTERED THE CORRECT VIN AND YOU GAVE ME MY VEHICLE YEAR AND MODEL INFORMATION.

Tires
Filed Mar 2, 201543,125 milesCA

FOUR P225/75R15XL SCORPION STR TIRES PURCHASED & INSTALLED 8-5-10 AT EVANS TIRE &SERVICE CENTER 1530 GARNET AVE. SAN DIEGO CA 92109 ONTO 2004 DODGE SPRINTER 2500, MILEAGE 28274. ON 2-28-2015 MILEAGE APPROX.43125MI. : PASSERBY REPORTED LEFT REAR TIRE APPEARED VERY LOW ON AIR; DRIVER IMMEDIATELY PRESENTEDVAN TO SAME SHOP WHERE EMPLOYEE REFUSED TO FILL ADJUST AIR PRESSURE DUE TO HIS REPORTING EVIDENT SIDEWALL CRACKS & HIS FEAR OF TIRE EXPLODING. HE OFFERED TO SELL NEW TIRES. CALLING SAME SHOP TODAY FOR TIRE OPTIONS & PRICE QUOTES ANOTHER EMPLOYEE REFERRED/ CONNECTED CALL TO THEIR EVANS TIRE CENTER FOR TIRE OPTIONS & PRICES, WHERE YET ANOTHER EMPLOYEE OFFERED TO SELL NEW CAPITAL ( SP. CAPITOL?)TIRES, QUOTING PRICE DESCRIBED AS"....AT THEIR (EVANS' )COST..." PLEASE RESPOND AND RELAY A COPY OF THIS COMPLAINT TO ALL APPROPRIATE FEDERAL AND CALIFORNIA STATE CONSUMER AND AUTO REPAIR, TIRE SALE REGULATORY &LICENSING AGENCIES . THANK YOU. *TR

Structure › Body
Filed Jul 13, 201411,000 milesAZ

THE SLIDING DOOR WHICH IS THE ONLY EGRESS FOR PASSENGERS IN THE BACK OF THE VAN WILL NOT OPEN. I HAVE HAD IT FIXED 4 TIMES AND IT CONTINUOUSLY FAILS. I HAVE TALKED TO OTHER SPRINTER OWNERS AND THEY HAVE THE SAME PROBLEM. SHOULD THERE BE AN INCIDENT THAT REQUIRED THE QUICK EVACUATION OF THE VAN BY PASSENGERS IN THE REAR OF THE VAN THEY COULD BE VERY SERIOUSLY HARMED. THIS IS A VERY SERIOUS DEFECT THAT CHRYSLER WILL NOT ACKNOWLEDGE. *TR

Engine
Filed Nov 9, 2012110,000 milesUT

DRIVING AT FREEWAY SPEED THE VEHICLE LOSSES POWER AND THE SPEED DECREASES TO ABOUT 40 MPH. I CAN PULL OVER AND TURN OF THE MOTOR FOR ABOUT 10 SECONDS AND START UP AND THE VEHICLE WILL RESET AND RUN FINE UNTIL IT DOES IT AGAIN RANDOMLY. THIS IS VERY DANGEROUS ESPECIALLY WHEN YOU ARE IN THE LEFT HAND LANE AND YOU ARE TRYING TO GET TO A SAFE PLACE TO PULL OVER. THIS HAS HAPPENED SEVERAL TIMES AND I HAVE REPLACED THE TURBO RESONATOR 3 TIME ON THIS TRUCK. THIS IS A PLASTIC PART AND THE BODY CRACKS FROM THE VIBRATION AND PRESSURE. *TR

Service Brakes, Hydraulic
Filed Feb 25, 201066,000 milesIL

2004 DODGE SPRINTER - THE BRAKING SYSTEM STIFFENS UP (POWER BRAKE) IF I PUSH THE PEDAL HARD ESPECIALLY WHEN I BACK UP THE VEHICLE. IT'S LIKE THE BOOSTER HAS FROZEN SOLID AND THE BRAKE PEDAL CAN'T TRAVEL ALL THE WAY DOWN. IF I LET THE VEHICLE SIT FOR A WHILE (1 HR) IT WILL GET BACK TO NORMAL. THIS IS A REPEAT INCIDENT AND STARTED IN THE FIRST YEAR BUT I DID NOT PAY TOO MUCH ATTENTION SINCE I DID NOT UNDERSTAND WHAT HAPPENED AND THE PROBLEM DISAPPEARED FOR A WHILE. BUT LATELY IS REAPPEARING MORE FREQUENTLY. NO ACCIDENT YET. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE. THE VEHICLE IS OUT OF WARRANTY BY NOW 66,000 MILES. I WONDER IF THERE ARE MORE PEOPLE EXPERIENCING THE SAME. *TR

Structure › Body
Filed Oct 22, 20097,500 milesCO

IN MAY OF 2005 I PURCHASED A NEW DODGE (MERCEDES BENZ) SPRINTER 2500 PASSENGER VAN. WITHIN THE FIRST 3 MONTHS AND 7,500 MILES OF DATE OF PURCHASE THE VEHICLE BEGAN TO SHOW SIGNS OF PREMATURE RUSTING AND LEAKAGE OVER THE ENTIRE VEHICLE. I PURSUED REMEDY THRU ALL AUTHORIZED SPRINTER DEALERSHIPS ADHERING TO CHRYSLER PROTOCOLS AND RECOMMENDATIONS. NO REMEDY WAS EVER FORTHCOMING, I REPEATEDLY AND CONTINUE TO CHALLENGE CHRYSLER, THEIR REFUSAL TO PROVIDE WARRANTY SERVICE FOR THE ENTIRE TIME I HAVE OWED THIS VEHICLE IS DOCUMENTED AND TOO EXTENSIVE TO PROVIDE HERE. I HAVE FILED BBB COMPLAINTS IN DENVER CO. I HAVE SPOKEN TO EXECUTIVE LEVEL CHRYSLER CUSTOMER SERVICE REPS. AND NONE HAVE OFFERED A VIABLE SOLUTION. THEY HAVE ESSENTIALLY WASHED THEIR HANDS OF A PROBLEM THAT I HAVE BEEN PURSUING FOR 4 YEARS. I HAVE BROUGHT THIS ISSUE TO THE ATTENTION OF SO MANY CHRYSLER CUSTOMER SERVICE PEOPLE THAT THEY NOW AVOID MY EMAILS AND INQUIRIES. I BELIEVE THIS TO BE A RECALL ISSUE AS I HAVE FOUND NUMEROUS REFERENCES ON THE NET TO SIMILAR ISSUES. THE AFFECTED VEHICLES ALL SHOW SIGN OF PREMATURE RUST ,LEAKAGE OF ROOF SEAMS AND RUST PENETRATION AROUND THE WINDSHIELD FRAME. I HAVE SOUGHT REPAIRS WELL WITHIN THE RUST THRU WARRANTY PERIOD AND HAVE MET WITH NOTHING BUT LIP SERVICE. CHRYSLER REFUSES TO ADDRESS A VERY SERIOUS ISSUE AND HAS DELAYED OFFERING A REMEDY UNTIL NOW THE WARRANTY PERIOD HAS EXPIRED. I CAN PROVIDE EXPLICIT WORK ORDERS AND CUSTOMER SERVICE REF NO, WITHIN CHRYSLERS SYSTEM. I AM NOW CONS

Electrical System
Filed Sep 22, 2009135,000 milesCA

THERE IS A SAFETY RECALL ID # 07V299000 - INTERIOR LIGHTING ON THE MAKE AND MODEL OF MY VEHICLE AND MY VEHICLE HAS THE SAME SYMPTOMS YET IS NOT PART OF THE RECALL. DODGE HAS ORDERED THE PARTS TO BE REPLACED AND IS CHARGING $277.67. PLEASE LET ME KNOW HOW TO CORRECT THIS ISSUE. *TR

Wheels
Filed Jul 5, 2009269,000 milesMN

ORIGINAL EQUIPMENT STEEL WHEEL ON 2004 DODGE SPRINTER BROKE ALONG "SPOKES". THIS COULD BE A LIFE THREATENING CONDITION AT HIGHWAY SPEEDS OR IN A LOADED VAN. I NOTICED A NOISE COMING FROM THE WHEEL AND TOOK IT TO A SHOP WHERE THEY COULD FIND NOTHING WRONG BECAUSE THE CRACKS IN THE WHEEL ARE VERY DIFFICULT TO DETECT UNLESS INSPECTED VERY CLOSELY. THE WHEEL THAT FAILED WAS NEVER ABUSED OR MISTREATED IN ANY WAY PRIOR TO FAILURE. I STILL HAVE THE BROKEN WHEEL IF YOU WISH TO INSPECT IT. I AM NOW RUNNING ON THE SPARE. SHOULD I REPLACE ALL 4 WHEELS ON THIS VAN? WILL THE OTHERS ALSO FAIL? ARE ALL 2004 SPRINTER WHEELS THIS DANGEROUS? *TR

Power Train › Automatic Transmission
Filed Nov 18, 200840,000 milesTX

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

Power Train › Automatic Transmission
Filed Nov 12, 200835,000 milesCT

TL*THE CONTACT OWNS A 2004 DODGE SPRINTER. THE CONTACT DISCOVERED OIL ON HIS DRIVEWAY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THERE WAS A LEAKING PLUG ON THE TRANSMISSION THAT RELEASED THE OIL ONTO THE DRIVEWAY. THE CURRENT MILEAGE WAS 52,000 AND FAILURE MILEAGE WAS 35,000.

Power Train › Automatic Transmission
Filed Nov 12, 200815,000 milesCT

TL*THE CONTACT OWNS A 2004 DODGE SPRINTER. THE CONTACT DISCOVERED OIL ON HIS DRIVEWAY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THERE WAS A LEAKING PLUG ON THE TRANSMISSION THAT RELEASED THE OIL ONTO THE DRIVEWAY. THE CURRENT MILEAGE WAS 17,000 AND FAILURE MILEAGE WAS 15,000.

Engine and Engine Cooling › Engine
Filed Jun 18, 200815,150 milesDE

WHILE TRAVELING ON I-70 FROM FREDERICK TO CUMBERLAND IN 2004 DODGE SPRINTER PLEASURE-WAY RV, NOTICED A REVVING IN THE ENGINE. GOING UP FIRST STEEP MOUNTAIN, THE ENGINE DROPPED 10 MPH FROM 65 TO 55. DROVE THROUGH HAGERSTOWN AND GOT ON I-68 TO CUMBERLAND. GOING UP THAT MOUNTAIN, THE RV LOST POWER IN EVERY GEAR AND WENT INTO "LIMP HOME" MODE. PULLED OFF THE HIGHWAY AND CALLED TOW TRUCK. TOOK TO SPRINTER REPAIR SHOP WHO KNEW EXACTLY WHAT THE PROBLEM WAS - TURBO RESONATOR. TOOK APPROXIMATELY .7 OF AN HOUR TO REPLACE WITH A NEW PART. THIS SHOULD BE A RECALL. IN RESEARCHING THE ISSUE - THIS HAS HAPPENED TO MANY PEOPLE. IT IS NOT SAFE TO BE CLIMBING MOUNTAINS WITH TRACTOR TRAILER AND VEHICLE TRAFFIC AND HAVE THIS HAPPEN. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed May 31, 200834,000 milesWI

THERE IS CURRENTLY A COMPLAINT FOR THE 2500 DODGE SPRINTERS, FOR VALVE STEM FAILURE. WHAT ABOUT THE 3500? I'VE HAD THREE VALVE STEM FAILURES SO FAR AND NO RECOURSE. WHY IS THE 2500 DIFFERENT THAN THE 3,500? TWO HAPPENED ON THE HIGHWAY AND ONE JUST LET GO WHILE PARKED. LUCKILY TWO WERE ON THE REAR DUALS AND I HAD THE OTHER TIRE TO BEAR THE WEIGHT. *TR

Engine and Engine Cooling › Engine
Filed Apr 24, 200817,000 milesAZ

ENGINE STALLS INTERMITTENTLY, WITH OR WITHOUT A/C. CAN HAPPEN AT ANY TIME AFTER START UP AND AT ANY SPEED WITHOUT WARNING. SOMETIMES CAN HAPPEN AFTER VEHICLE GOES OVER A BUMP (EVEN SMALL ONES), DURING TURNS, MOVING OFF FROM A TRAFFIC LIGHT. THIS IS HIGHLY DANGEROUS. DEALER DID INSTALL KIT TO PREVENT POTENTIAL STALLING DUE TO OPERATION OF HEAVY DUTY REAR A/C DURING TURNS (KNOWN PROBLEM) BUT NO EFFECT. ENGINE RESTARTS WITHOUT HESITATION AFTER IGNITION KEY IS SWITCHED OFF AND THEN TURNED ON. DEALER HAS CARRIED OUT AN EXTENSIVE ELECTRICAL CHECK WITH NO RESULTS AND CANNOT DUPLICATE EVENT. *TR

Engine and Engine Cooling › Engine › Gasoline › Turbo/Supercharger
Filed Dec 27, 200751,000 milesAZ

TL*THE CONTACT OWNS A 2004 DODGE SPRINTER. WHILE DRIVING 65 MPH, THE VEHICLE SPEED DECREASED DRAMATICALLY. THE ENGINE WARNING LIGHT ILLUMINATED AFTER THE VEHICLE DECREASED IN SPEED. HE TOOK THE VEHICLE TO THE DEALER ON NINE OCCASIONS AND THEY REPLACED THE ERG VALVE, TURBO MANIFOLD, AND THE TURBO RESONATOR. THE CONTACT STATED THAT IMMEDIATELY AFTER THE REPAIRS WERE MADE HE EXPERIENCED A SIMILAR FAILURE. THE FAILURE MILEAGE AS 51,000 AND CURRENT MILEAGE WAS 78,000.

Steering › Rack and Pinion
Filed Jun 8, 200754,622 milesFL

RACK AND PINION WAS REPLACED AFTER LEAKAGE OCCURED AT 27000 MILES. IT IS LEAKING AGAIN BUT NOT COVERED UNDER DRIVE TRAIN WARRENTY AND DODGE REFUSES TO REPLACE IT. HOWEVER IF THIS IS A REOCCURING PROBLEM YOU SHOULD INSIST THAT DODGE MODIFY THE DESIGN AND EFFECT A RECALL.

Engine and Engine Cooling › Engine › Diesel
Filed Jun 8, 200752,769 milesFL

FAN PULLEY DISLODGES AND TEARS UP THE FRONT ACCESSORIES. DURING EXTENSIVE TRAVELS I HAVE FOUND DOZENS OF SPRINTERS HAVING HAD THE SAME PROBLEM. I THINK THAT THE DESIGN OR MATERIALS THAT MAKE UP THE PULLEY ARE FLAWED AND YOU SHOULD INVESTIGATE. I FURTHER BELIEVE THE DESCREPENCY BASED ON CONVERSATIONS WITH MECHANICS IS WELL KNOW TO DODGE YET IS ALSO COVERED UP BY DODGE.

Tires › Valve
Filed Apr 4, 200711,225 milesTX

WHILE PARKED IN MY DRIVEWAY TIRES INFLATED TO 60 PSI MAXIMUM 65 PSI, LEFT FRONT TIRE SUDDENLY DEFLATED. THE VALVE STEM CORE SEPARATED FROM THE RUBBER CAUSING THE TIRE TO DEFLATE. THE VALVE STEM WAS REPLACED.THIS IS ON A 04 3500 DODGE SPRINTER AND IS NOT COVERED UNDER THE VALVE STEM RECALL ACCORDING TO DODGE.*AK

Tires › Valve
Filed Apr 4, 200718,318 milesTX

WHILE PARKED IN MY DRIVEWAY MY 04 3500 DODGE SPRINTER RIGHT REAR OUTSIDE TIRE SUDDENLY DEFLATED. THE VALVE STEM CORE HAD SEPARATED FROM THE RUBBER, CAUSING THE TIRE TO SUDDENLY DEFLATE. DODGE CLAIMS MY TRUCK IS NOT COVERED UNDER THE VALVE STEM RECALL. THIS IS THE 3RD. VALVE STEM TO FAIL. *AK

Engine and Engine Cooling › Engine
Filed Apr 4, 200772,000 milesVA

TL*THE CONTACT OWNS A 2004 DODGE SPRINTER. WHILE DRIVING 65 MPH WITH CRUISE CONTROL ACTIVATED, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND IT WAS TOWED TO THE DEALER. THE VEHICLE IS BEING DIAGNOSED BY THE DEALER AT THIS TIME. THE CURRENT AND FAILURE MILEAGE WERE 72,000.*AK

Tires › Valve
Filed Apr 3, 200717,750 milesTX

WHILE PARKED IN A STORE PARKING LOT WITH TIRES INFLATED TO 60 PSI (MAX 65 PSI) INSIDE LEFT REAR TIRE ON A 04 3500 DODGE SPRINTER SUDDENLY WENT FLAT, THE VALVE STEM CORE SEPARATED FROM THE RUBBER CAUSING THE TIRE TO LOSE AIR. *JB

Visibility › Windshield
Filed Mar 19, 2007CA

WE OWN TWO DODGE SPRINTERS 2500. YEARS 2004 AND 2006. WE HAVE OWNED BOTH FOR A LITTLE MORE THAN A YEAR. WE HAVE BROKEN SIX WINSHIELDS. WE HAVE LOOKED FOR STRONGER WINDSHIELDS NONE ARE MADE.{ PER PPG} WE HAVE HAD INSTALLS DONE BY FACTORY AND PRIVATE. THE WINDOW FAMES HAVE BEEN INSPECTED FOR DEFECTS AND NONE WERE FOUND. WE FEEL THAT THIS UNACCEPTABLE AND NEEDS TO BE FIXED. I HAVE CONTACTED DODGE AND THEY SAID THAT THEY WILL DO AN INTERNAL REVIEWBUT WE WILL NOT BE NOTIFIED. CURRENTLY THIS IS A GREAT HAZARD AND COST.

Engine and Engine Cooling › Engine › Diesel
Filed Feb 2, 2007129,263 milesPA

THE CRANK SHAFT DAMPER PULLY & R & R TIMING CHAIN BROKE, RENDERING THE VEHICLE IMMOBILE. PARTS WERE REPLACED AND 2 MONTHS LATER, THE SAME THING HAPPENED. *JB

Tires › Valve
Filed Oct 27, 200630,000 milesTX

I OWN A 2004 SPRINTER VIN # WD1PD443745XXXXXX WITH CONTINENTAL TIRES. I HAVE HAD 3 VALVE STEMS SEPARATE WITH THE CORE COMING COMPLETELY OUT WITH LESS THAN 40,000 MILES. WHEN I HAD THE OTHERS (3 PLUS THE SPARE) REPLACED 2 OF THEM ALSO CAME APART. *NM

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Sep 8, 200638,700 milesIL

DT*: THE CONTACT STATED THE VEHICLE WAS CONSTRUCTED WITHOUT A TAILPIPE, CAUSING THE VEHICLE INTERIOR TO BECOME COVERED WITH DIESEL EXHAUST SOOT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER RESEARCHED THE MANUFACTURING SPECIFICATIONS OF THE VEHICLE AND CONFIRMED THAT THE LACK OF A TAILPIPE WAS THE STANDARD. THERE WERE NOT IMMEDIATE REPAIRS MADE TO THE VEHICLE.

Engine and Engine Cooling › Engine
Filed Mar 6, 2006147,000 milesNC

DT*: THE CONTACT STATED AT ANY SPEED THE VEHICLE STALLED, INTERMITTENTLY. THE VEHICLE MUST BE STOPPED AND TURNED OFF BEFORE THE VEHICLE WOULD RESTART. THE DEALERSHIP HAS REPLACED THE COMPUTER, EGR VALVE, FUSE BLOCK, AND FUEL RELAY SWITCH. THESE EFFORTS HAVE NOT REPAIRED THE PROBLEM.

Electrical System › 12v/24v/48v Battery
Filed Dec 20, 2005GA

DT: THE CONTACT STATED 2004 SPRINTER 2500 DRAINED THE BATTERY AND NEEDED TO BE RECHARGED ABOUT EVERY THREE WEEKS. THE DEALERSHIP STATED THERE WAS A TSB , BUT THEY REFUSED TO FIX IT. *AK

Tires › Valve
Filed Oct 26, 200519,829 milesNJ

DT CONTACT'S VEHICLE LOST TWO BACK TIRES BECAUSE OF THE TIRE STEMS. THIS IS A DUALLY VEHICLE. THE REAR INNER TIRES BLEW OUT. THE DEALER CAN NOT GET REPLACEMENT TIRES. THE DEALER DID AN EXAMINATION OF THE TIRES, AND THEY DETERMINED THAT THE VALVE STEMS SPLIT OPEN. HAD ALL SIX VALVE STEMS REPLACED. THE TIRES ARE SERVICED REGULARLY, AND THE RECOMMENDED PRESSURE IS 60 LBS. *AK

Structure
Filed Aug 30, 2005GA

2004 SPRINTER VANS HAD PROBLEMS WITH CARBON DIOXIDE GETTING INSIDE OF THE VEHICLE.***NO ANSWER REQUIRED***. *MR *NM

Fuel System, Other
Filed Aug 12, 20052,000 milesCA

2004 DODGE SPRINTER FUEL HOSE DISCONNECTED WHICH CAUSED THE ENGINE TO STOP OPERATING WHILE IN MOTION.*MR THERE WAS ALSO A WIRING ISSUE WHICH CAUSED THE BATTERY TO DRAIN AND THE ENGINE FAULT LIGHT WAS ILLUMINATED DUE TO THE LOOSE CONNECTION IN THE FUEL TANK. *TT

Service Brakes, Hydraulic
Filed May 6, 20058,000 milesNJ

SINCE PURCHASING THE VEHICLE THERE HAS BEEN A CONTINUOUS GRINDING AND VIBRATION WITH THE BRAKES, WHICH HAS IMPERFECTLY THE VEHICLE'S PERFORMANCE. CONSUMER TOOK VEHICLE TO DEALER FOR SERVICE, AND THE BRAKE PADS WERE REPLACED TWICE. HOWEVER, PROBLEM RECURRED. *AK REPLACED 4 ROTORS IN APRIL 2005 AND PROBLEM STILL THERE. WHEN DRIVING SLOW AND APPLYING THE BRAKES THERE WAS A LOUD GRINDING NOISE COMING FROM BRAKES. WHILE DRIVING ON THE HIGHWAY AND BRAKING VIBRATIONS WERE FELT FOLLOWED BY GRINDING OF BRAKES. *BF *NM

Electrical System › Wiring › Front UnderhoodFire
Filed Mar 8, 2005FL

DRIVER NOTICED SMOKE COMING FROM UNDERNEATH THE VEHICLE WHILE PARKED. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE PROBLEM COULD NOT DUPLICATED. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 10, 200517,000 milesFL

WHILE DRIVING AT HIGHWAY SPEED OR GREATER VEHICLE CUTS OFF WITHOUT WARNING, CAUSING THE VEHICLE TO LOSE POWER. OWNER HAS TAKEN THE VEHICLE TO THE DEALERS ON SEVERAL OCCASIONS. HOWEVER, DEALERSHIP WAS UNABLE TO DIAGNOSE THE PROBLEM. *AK....WHILE DRIVING ON I-5 IN CALIFORNIA, JUST AFTER PASSING A LARGE SEMI, THE POWER CUT OFF. IT APPEARED JUSRT LIKE THE KEY HAD BEEN TURNED OFF. THE SEMI ALMOST JACK-KNIFED, AND THE VEHICLE ALONGSIDE HAD TO DRIVE ONTO THE GRASS MEDIUM. NO INCIDENT OCCURRED. VEHICLE CONSTANTLY SUFFERED LOSS OF POWER. *AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Oct 28, 2004CA

DRIVER SIDE MIRROR WON'T ADJUST HIGH ENOUGH TO BE ABLE TO SEE CARS BEHIND VEHICLE. CHRYSLER'S ANSWER IS THAT IT IS OPERATING AS DESIGNED AND NOT COVERED UNDER WARRANTY. *AK

Tires
Filed Oct 28, 20041,000 milesOH

TIRES LOSING AIR PRESSURE EVERYDAY. *AK PE04066_CAT

Tires
Filed Oct 6, 20043,000 milesAZ

WHILE DRIVING 35 MPH FRONT DRIVER SIDE TIRE DEFLATTED. CONSUMER PULLED OVER AND CHANGED THE TIRE. DEALERSHIP WAS NOTIFED, BUT DID NOT RESOLVE THE PROBLEM. MICHELIN, 225/75R16.*AK PE04066_CAT

Tires
Filed Aug 20, 20046,100 milesCA

VALVE STEM FAILED ON RIGHT REAR TIRE. TIRE DEFLATED RAPIDLY WHILE PARKED. 6100 MILES ON VEHICLE. DODGE SPRINTER 2500, 158 WHEELBASE AIRSTREAM CONVERSION RV.*AK PE04066_CAT

All 39 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
200747500Routine
20060700Routine
20050200Routine
2004 — this page39010Routine
200315000Routine

Compare every Sprinter year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.