Page 4 of 4 · complaints 151–175 of 175

2003 Dodge Ram complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 3, 2004TX

WARPED ROTORS ON FRONT BRAKES CAUSE TRUCK TO VIOLENTLY SHAKE WHEN TRYING TO STOP TRUCK. *AK

Engine and Engine Cooling
Filed Dec 18, 2003500 milesWA

WHEN GOING FROM REVERSE TO DRIVE, AT TIMES ENGINE IDLES ROUGH AND RPM'S DROP TO ABOUT 350-400 RPM. APPROXIMATELY 75% OF THE TIME IT HAPPENS THE ENGINE QUITS. THE OTHER 25% OF THE TIME IT HAPPENS THE RPM'S INCREASE AFTER A SHORT PERIOD OF TIME (20SECONDS TO 1 MINUTE) AND IF STILL IN GEAR THE TRUCK WILL LURCH FORWARD WHEN RPMS INCREASE. PRESSING THE ACCELERATOR TO INCREASE RPM'S DOES NOT AFFECT RPM'S WHEN ENGINE IS STUMBLING AND TRUCK WILL NOT MOVE. DEALER HAS BEEN NOTIFIED, KNOWN PROBLEM WITH ENGINE PROGRAMMING. PROBLEM HAS EXISTED SINCE TRUCK WAS NEW.*AK

Suspension › Front
Filed Dec 2, 20031,000 milesTN

VEHICLE WAS PULLING TO THE RIGHT. CONSUMER HAD THE VEHICLE CHECKED 3 TIMES BUT THE PROBLEM STILL EXISTED. *AK

Exterior Lighting › Headlights
Filed Nov 24, 20036,500 milesNH

DRIVER'S SIDE HEADLIGHT FAILS TO WORK. I REPLACED THE BULBS (BOTH LEFT & RIGHT SIDE). ONE WEEK LATER DRIVER'S SIDE HEADLIGHT FAILED AGAIN. ON SEPT. 26, 2003 VEHICLE WAS BROUGHT TO TOM MANZI DODGE (LAWRENCE, MA), TECHNICIAN SAID CONNECTOR WAS NOT PUSHED ALL THE WAY IN. AFTER VEHICLE WAS SERVICED THE PROBLEM CONTINUED TO OCCUR. I DISCOVERED IF THE HEADLIGHTS WERE TURNED OFF THEN BACK ON BOTH HEADLIGHTS WOULD WORK. I REPORTED MY FINDINGS TO TOM MANZI DODGE AND SCHEDULED SERVICE FOR NOV. 12, 2003. THEIR FINDINGS WERE INCONCLUSIVE. I WAS THEN INSTRUCTED TO BRING THE VEHICLE IN AS THE PROBLEM WAS EVIDENT. I INFORMED THE TECH THIS MAY BE A PROBLEM DUE TO THEIR HOURS OF OPERATION. ON NOV. 22, 2003 VEHICLE WAS SCHEDULED FOR AN OIL CHANGE AT GIANT DODGE (SALISBURY, MA), WHERE THE VEHICLE WAS PURCHASED. ON THE WAS TO THE DEALERSHIP THE PROBLEM WAS EVIDENT. THE TECH WAS PROVIDED WITH THE RECEIPT FROM MANZI DODGE AND NOT TO TURN THE HEADLIGHTS OFF, BECAUSE THEY WOULD RESET. THE TECH WORKED ON THE VEHICLE FOR 4 HOURS THEN RESET THE HEADLIGHTS. THAT NIGHT THE HEADLIGHTS FAILED TWICE. THE VEHICLE IS SCHEDULED TO BE SERVICED BY GIANT DODGE ON NOV. 28, 2003. *LA

Air Bags › FrontalCrash
Filed Nov 17, 20031,800 milesCA

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT 60 MPH. UPON IMPACT, NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED. THERE WERE NO INJURIES OR FATALITIES. HOWEVER, VEHICLE WAS TOTALED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 10, 200316,000 milesTX

UNSAFE CONDITION OF STEERING WHEEL SHAKE AND BRAKE PEDAL PULSATING BECAUSE BRAKES ARE PULSATING DUE TO ADVANCED AND PREMATURE ROTOR WARPAGE. THIS TRUCK HAS 18K MILES, AND WAS REPAIRED PREVIOUSLY (OBVIOUSLY INEFFECTIVELY) FOR THE SAME PROBLEM.*AK

Air Bags › FrontalCrash1 injured
Filed Oct 28, 20036,500 milesAR

WHILE DRIVING APPROXIMATELY 55 MPH VEHICLE HIT THREE COWS THAT WERE IN THE ROAD AND THE FRONT AIR BAGS DID NOT DEPLOY. DRIVER WAS TRANSPORTED TO THE EMERGENCY ROOM FOR TREATMENT OF BACK PAIN. ALSO, THE DRIVER HAD AN APPOINTMENT TO CHECK FOR ANY INTERNAL HEAD INJURIES. *AK

Engine and Engine Cooling › Engine
Filed Oct 24, 20034 milesID

2003 DODGE HEMI 4X4 QUADCAB LONGBOX SLT 1ST. WHEN THE PICKUP RUNS FROM DAY ONE IT HAS A SEMI-LOUD ENGINE NOISE THAT COMES FROM THE DRIVERS SIDE OF THE ENGINE THAT DODGE SERVICE TECHNICIANS HAVE TRIED TO REPAIR SEVERAL TIMES BUT CAN'T. 2ND. THE PICKUP HAS 3 TIMES SINCE NEW, SHUTTERED WHEN BACKING UP, THEN SHUTTERED GOING FORWARD WHEN FINALLY CLEARING ITS SELF RUNNING FINE. 3RD. WHEN WE PULL GRADES WITH THE PICKUP THEN NEED TO GO DOWN HILL OR ON A FLAT, THE PICKUP WILL SURGE NOTICEABLE ON THE TACH AND BY LISTENING TO THE ENGINE RUN. NO RUNAWAYS SO FAR. THE PICKUP HAS BEEN IN THE DODGE REPAIR SHOP MANY TIMES FOR REPAIRS AND I STILL DO NOT HAVE IT BACK. AS OF TODAY 10/24/03 I HAVE BEEN WITHOUT MY PICKUP THIS LAST TIME FOR 7 DAYS AND HAVE YET TO HEAR ANYTHING FROM THE SERVICE DEPARTMENT AT DODGE. I THINK THIS PICK-UP NEEDS TO GO BACK TO THE FACTORY. BELIEVE IT OR NOT I STILL LIKE THE DARN THING. I NEED HELP AND ADVICE AS TO WHAT NEEDS TO BE DONE? THANK YOU. JJ. *LA

Air BagsCrash
Filed Oct 8, 2003SC

WHILE DRIVING AT 40 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND AIR BAGS DID NOT DEPLOY.*AK

Fuel System, Gasoline › Fuel Injection System
Filed Sep 23, 20037,000 milesCA

FUEL IS LEAKING FROM A HIGH PRESSURE FITTING, AND MAY BE DRIPPING ON THE MANIFOLD OR THE EXHAUST SYSTEM. CONSUMER FEELS THAT EVENTUALLY THIS WILL CAUSE A SERIOUS FIRE. *AK THIS WAS THE SECOND FUEL LEAK FROM THE FUEL INJECTOR SYSTEM. *SCC *JB

Electrical System
Filed Sep 15, 20031,200 milesTX

I HAVE TAKEN MY 2003 RAM 1500 QUAD CAB SLT WITH THE HEMI (MAGNUM 5.7L SMPL V8 BACK TO ALLEN SAMUELS DODGE IN KATY,TEXAS AT LEAST 3 OR 4 TIMES FOR A LOUD CLUNKING NOISE WHEN PUTTING IT IN DRIVE OR REVERSE,PLUS AT LEAST 3 TIMES I HAVE TOLD THEM THAT FOR NO REASON AT ALL I CAN PUT MY TRUCK IN GEAR AND IT STARTS TO SHUTTER AND WONT GO OVER 15 TO 20 MILES PER HOUR.THEY PUT A CO-PILOT IN MY TRUCK ON JUNE 23,2003 MY TRUCK DID NOT DO THE SHUTTERING THING BUT ONE TIME AND I PUSHED THE BUTTON AS TOLD.THE DEALERSHIP LISTED IT AS TRANSMISSION CONCERN(INTERMITIENT) ON AUGUST 26,2003 I WAS CALLED AND ASKED TO BRING BACK THE CO-PILOT CAUSE THEY NEEDED IT FOR ANOTHER CAR.I DID AND LAST NOGHT I WENT TO THE STORE AND WHEN I CAME OUT AND STARTED MY TRUCK PUT IT IN REVERSE IT STARTED SHUTTERING,PUT IT IN DRIVE AND AROUND 2000RPMS IN TRIED TO GO,I STOPPED PUT IT IN PARK TURN THE TRUCK OFF ,WAITED 2 MINUTES AND STARTED IT UP AGAIN,GOT 2 BLOCKS DOWN THE STREET AND IT SHUTTERED AND EVERYTHING JUST DIED,I ALMOST GOT REAR ENDED.PUT IN PARK AGAIN AND STARTED IT AGAIN,MADE IT TO THE RED LIGHT AND WHEN I STARTED TO TURN ON ALDINE-WESTFIELD IT DID THE SAMETHING AGAIN,GOT INTO THE PARKING LOT AND PUT IT IN PARK AND STARTED IT AGAIN,GOT 2 BLOCKS FROM MY STREET IT DID IT AGAIN.FINALLY I GOT ON MY STREET AND HAD MY HUSBAND ON THE PHONE TELLING WHAT WAS HAPPENING AND HE SAID FLOOR IT AND SEE WHAT HAPPENS,I DID AND IT RAN NORMAL.WHEN I RETURNED THE CO-PILOT I WAS TOLD BY TWO SERVICE WRITERS THAT IT IS A COMPUTE

Fuel System, Gasoline › Fuel Injection System
Filed Sep 12, 2003CA

FUEL LEAKED FROM THE VEHICLE'S FUEL INJECTION.*MR THE VEHICLE HAD EXPERIENCED THIS FAILURE TWICE. THIS MOTOR YEAR HAD UNDERGONE A REDESIGN OF THE FUEL INJECTION SYSTEM FOR 2003 MODEL YEAR AND MAY HAVE A DESIGN FLAW WHICH COULD RESULT IN A FIRE. *PH *JB

Electrical System
Filed Aug 13, 2003PA

WHILE DRIVING AT ANY SPEED, INTERMITTENTLY STEERING WHEEL LOCKED UP/ BRAKES FAILED, AND TURN SIGNAL WAS NOT WORKING. DEALER HAD INSPECTED VEHICLE 3 TIMES; FIRS T TIME BATTERY CABLE, SECOND TIME DEALER KEPT VEHICLE 1 DAY AND COULD NOT DUPLICATE THE PROBLEM, AND THIRD TIME INSTALLED A MONITOR FOR TEN DAYS, AND STILL COULDN'T CORRECT THE PROBLEM. (DEALER STATED THIS WA SAN ELECTRIC ISSUE.

Seat Belts › Front
Filed Aug 7, 2003KY

CONSUMER STATED THAT BOTH THE DRIVER AND PASSENGER SAFETY BELTS DID NOT RETRACT. ONCE IT WAS PULLED FROM THE HOUSING IT HUNG LOOSE BECAUSE THERE WAS NO TENSION IN THE BELTS. THE BELTS WERE PREVIOUSLY REPLACED, AND ONLY WORKED PROPERLY FOR 2 WEEKS, THEN THE PROBLEM RECURRED. THE SEAT BELT TWISTED AT THE TOP OF THE REAR POST. *AK *CB *JB

Equipment1 injured
Filed Aug 7, 20032,451 milesAZ

WHILE ENTERING THE DRIVER SIDE OF THE VEHICLE USING THE A-PILLAR GRAB HANDLE ASSEMBLY, THE ENTIRE ASSEMBLY BROKE FREE FROM THE VEHICLE STRUCTURE. I FELL BACKWARDS ONTO THE PAVEMENT INJURING MY BACK AND LEFT SHOULDER. MY HEAD MISSED STRIKING A CONCRETE CURB BY MERE INCHES. THIS FAILURE CONSTITUTES A SERIOUS SAFETY CONDITION WITH A STRONG POSSIBILITY OF PERSONAL INJURY. THIS IS ALSO A LATENT DEFECT THAT IS UNABLE TO BE DETECTED BY THE CONSUMER UNTIL THE COMPONENT FAILS. MY INJURIES RESULTED IN TWO LOST-WORK DAYS, BUT COULD HAVE BEEN FATAL IF MY HEAD HAD STRUCK THE CONCRETE CURBING MENTIONED PREVIOUSLY. THIS SAFETY CONDITION AFFECTS BOTH THE DRIVER AND PASSENGER A-PILLAR AND B-PILLAR GRAB HANDLE ASSEMBLIES (IF QUAD CAB) IN ALL DODGE RAM SERIES TRUCKS. AN INSPECTION OF THE COMPONENT SHOWED THAT THE ASSEMBLY IS HELD TO THE VEHICLE STRUCTURE WITH TWO 8MM BOLTS. THE BOLTS HAD PULLED-THROUGH THE PLASTIC MATERIAL OF THE ASSEMBLY. THERE IS NO METAL SUB-STRUCTURE WITHIN THE HANDLE ASSEMBLY TO PREVENT BOLT PULL-THROUGH FROM OCCURRING. IT SEEMS UNCONSCIONABLE THAT A MANUFACTURER WOULD DESIGN A COMPONENT TO BE USED AS A OCCUPANT WEIGHT BEARING DEVICE WITHOUT INSURING THAT THE COMPONENT IS DESIGNED TO WITHSTAND THE LOADS LIKELY TO BE PLACED UPON IT. BEST PRACTICES FOR GRAB HANDLES SHOULD ALWAYS INCORPORATE A METAL SUB-STRUCTURE INTO THEIR DESIGN. ON A SIDE NOTE, MY DEALER INFORMED ME THAT THE REPLACEMENT COMPONENT IS ON NATIONAL BACK-ORDER WITH EVERY PARTS DEPOT HAVING FIFTEEN OR MORE PARTS

Power Train › Driveline › Driveshaft
Filed Jul 17, 2003CA

WHILE TRAVELING 65MPH ON THE HIGHWAY AND WITHOUT PRIOR WARNING FELT VIBRATION DUE TO DRIVESHAFT BREAKING. *AK

Suspension
Filed Jun 17, 2003TN

PROBLEM WITH A VIBRATION IN THE LONG WHEEL BASE TRUCK. *MR WHILE DRIVING 70 MPH THE VEHICLE WOULD VIBRATE. THE CONSUMER WAS TOLD BY THREE DIFFERENT REPAIR FACILITIES THAT DAIMLER CHRYSLER WAS WORKING ON A FIX. *NM

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 6, 2003NC

THE CONSUMER WAS SELF INSPECTING THE VEHICLE AND HE NOTICED THE FLUID LEVEL WAS READING LOW. *AK

Engine and Engine Cooling
Filed May 15, 2003PA

WHILE DRIVING THE CHECK ENGINE LIGHT ILLUMINATED. *NLM

Suspension › Rear › Shock Absorber
Filed May 12, 200350 milesCA

I PURCHASED A NEW DODGE 2003 RAM 1500 QUAD CAB TRUCK IN THE END OF MARCH 2003. THE TRUCK WHEN DRIVEN AT HIGHWAY SPEEDS 55-75 MPH CREATED VIOLENT VIBRATIONS ON CONCRETE FREEWAYS. I WENT TO THE DEALER AND THEY TOLD ME THAT ALL THE TRUCKS THEY SELL DO THE SAME THING AND IT WAS JUST ROAD CONDITIONS. I FILED A CLAIM WITH DODGE AND THEY TOLD ME TO RESOLVE THE PROBLEM WITH THE DEALERSHIP. I TALKED WITH THE SERVICE MANAGER (DALE SPONSELLER) AT THE DEALERSHIP AND HE SAID THAT HE FELT THE VIOLENT VIBRATIONS AND WAS NOT HAPPY WITH THE RIDE OF THE TRUCK, BUT THAT THERE WAS NOTHING THAT HE COULD DO TO REPAIR IT. *NLM

Fuel System, Diesel
Filed Apr 25, 2003CA

WHEN THE VEHICLE WAS IN IDLE, THERE WAS AN "OVERWHELMING" DIESEL SMELL WHICH ENTERED THE PASSENGER CABIN THROUGH THE VENTS. *JB

Suspension
Filed Mar 19, 20031,700 milesPR

THE BALL JOINT AND AXLE FAILED, WHICH CAUSED THE TIRE TO SEPARATE FROM THE VEHICLE. *JB THE BALL JOINT AND AXLE FAILED, WHICH CAUSED THE TIRE TO SEPARATE FROM THE VEHICLE. PUERTO RICO POLICE REPORT 03-6-004-00805. *MR

Vehicle Speed Control › Linkages
Filed Jan 28, 2003MD

2003 DODGE DIESEL TRUCK. THE THROTTLE LINKAGE POSITION FAILED WHILE THE CRUISE CONTROL WAS ENGAGED GOING UP A STEEP INCLINE. T HE SENSOR BECAME STUCK AND THE VEHICLE WOULD NOT DECELERATE GOING DOWN THE HILL. *JB

Structure › Frame and Members
Filed Nov 20, 2002CA

CONSUMER CALLED COMPLAINING ABOUT HIM JUST FOUND OUT ABOUT A PROBLEM WITH THE SUBFRAME ON THE VEHICLE AND HE JUST WANTS PEOPLE TO BE AWARE OF THIS PROBABLY WHICH IS THAT OF SOMEONE DRILLS OR INTENDS TO MAKE ANY TYPE OF HOLE ON THE TRUCK IT CAN FDAMGE THE STRUCTURE OF THE VEHICLE AND WILL AUTOMATICLY VOID THE MANUFACTURE WARRANTY ON THE VEHICLE. TS

Fuel System, Other › Storage › Tank Assembly › Mounting
Filed Oct 4, 2002IL

THE FUEL TANK ON THE VEHICLE FELL OFF WHILE THE CONSUMER WAS DRIVING AT 50 MPH. CONTACTED DEALER AND THE VEHICLE HAS BEEN AT THE DEALER FOR ABOUT TWO WEEKS AND THE PROBLEM HAS NOT BEEN FIXED. *MR PER INVOICE-THE THE FUEL TANK STRAP WAS IMPROPERLY INSTALLED AND THE STRAP HAD COME LOOSE, DROPPING THE FUEL TANK AND DAMAGING IT-REPLACED. *SCC

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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