Page 4 of 9 · complaints 151–200 of 436

2001 Dodge Ram complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Power Train › Automatic Transmission
Filed Aug 26, 200427,000 milesMA

TRANSMISSION WAS DEFECTIVE. CONSUMER PICKED UP THE VEHICLE FROM THE DEALERSHIP AFTER THEY REPAIRED IT. WHILE DRIVING 65 MPH CONSUMER HEARD A LOUD CLANKING NOISE AND THE RPMS SHOT UP FROM 2000 TO 7000 RPMS. CONSUMER ALMOST LOST CONTROL OF THE VEHICLE. CONSUMER EVENTUALLY PULLED OVER TO THE SIDE OF THE ROAD. THE TRANSMISSION ONLY HAD 1ST AND 2ND GEARS, AND HAD TO DRIVE IN SECOND GEAR ONLY. PR

Fuel System, Other › Storage › Fuel Gauge System
Filed Aug 16, 200462,000 milesTX

THE CONSUMER STATED THE FUEL GAUGE READ INCORRECTLY. AS A RESULT THE VEHICLE RAN OUT OF FUEL BEFORE THE METER READ EMPTY, LEAVING THE OWNER STRANDED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Steering
Filed Jun 24, 200451,296 milesNY

WHILE DRIVING, THE VEHICLE WANDERED. *AK OTHER ISSUES RELATED TO THE STEERING PROBLEM WAS THE TRACK BAR, POWER STEERING/GEAR ASSEMBLY, AND THE CLOCK SPRING. *SC *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Jun 23, 200484,000 milesMS

WHILE DRIVING AT 50 MPH ON A RAINING DAY CONSUMER APPLIED THE BRAKES AND VEHICLE SLID AND HIT ANOTHER VEHICLE, REAR ENDING IT. UPON IMPACT,AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED CHEST INJURIES. *AK

Steering › Column
Filed May 25, 200428,439 milesPA

CLUNK OR RATTLE FELT IN STEERING WHEEL WHEN GOING OVER BUMPS, ESPECIALLY GOING DOWN HILLS, SOMETIMES CAN ALSO FEEL IT WHEN BRAKES ARE APPLIED

Engine and Engine Cooling
Filed May 18, 2004PA

WHILE DRIVING THE VEHICLE AT AN UNDETERMINED SPEED, THE DRIVER HEARD A CLICKING NOISE COMING FROM THE ENGINE. THE OWNER HAD THE VEHICLE TOWED TO THE DEALER. THE MECHANIC INFORMED THE OWNER THAT THE ENGINE BLOCK HAD CRACKED. THIS CAUSED THE TRANSMISSION TO FAIL. PLEASE PROVIDE ANY FURTHER DETAILS. *JB

Latches/Locks/Linkages › Hood › Latch
Filed Apr 28, 2004OH

(1) 2001 DODGE RAM HOOD LATCH CORROSION (2) HOOD LATCH RELEASED WHILE DRIVING IN RUSH HOUR TRAFFIC ON HIGHWAY GOING 60 MPH. BLINDED BY HOOD WHEN IT FLEW UP. HOOD COMPLETELY DAMAGED, WINDSHEILD CRACKED AND CAB OF TRUCK DAMAGED (3) DAIMLERCHRYSLER CLAIMS NO RESPONSIBITY EVEN THOUGH THIS PART WAS RECALLED ON PRIOR YEARS RAMS. I HAVE TO MAKE INSURANCE CLAIM AND HAVE TRUCK REPAIRED AND NEW HOOD LATCH INSTALLED.

Electrical System › Wiring
Filed Apr 1, 200435,000 milesOR

WHILE DRIVING 60 MPH DRIVER TILTED THE STEERING WHEEL UPWARDS AND VEHICLE STALLED . DRIVER TILTED THE STEERING BACK TO THE NORMAL POSITION AND RESTARTED THE VEHICLE. THEN, DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED THE WIRING HARNESS CONNECTOR.*AK *LA

Parking Brake
Filed Mar 29, 200446,000 milesTX

WHEN THE CONSUMER PUT THE VEHICLE IN PARK ON A INCLINE VEHICLE ROLLED FORWARD 4 INCHES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 25, 200421,000 milesMA

DODGE RAM, MODEL YEAR 2001 UPPER AND LOWER BALL JOINTS DEFECTIVE. TRUCK IS THREE YEARS OLD, 21,000 MILES, NEVER DRIVEN OFF ROAD, THE BALL JOINTS SHOULD NOT BE FAILING ON THIS VEHICAL UNLESS THERE IS A DEFECT IN THE PARTS.

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 3, 200417,500 milesPA

2001 DODGE RAM EXTENDED CAB PICKUP TRUCK BOUGHT BRAND NEW. WITH 17,500 MILES ON THIS VEHICLE, MY BALL JOINTS FAILED PENNSYLVANIA STATE INSPECTION. THIS VEHICLE IS DRIVEN ONLY AROUND 8,000 MILES PER YEAR ON HARD ROAD (NO OFF-ROAD). MY DODGE IS NOT THE ONLY DODGE THAT IS HAVING PROBLEMS WITH BALL JOINTS. SOMETHING NEEDS DONE ABOUT THIS PROBLEM BEFORE IT TURNS INTO ANOTHER FORD EXPLORER PROBLEM WITH FIRESTONE TIRES. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Feb 24, 200438,740 milesGA

WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT THERE WAS A LOUD SQUEAKING SOUND COMING FROM THE WHEELS. DEALER INSPECTED THE VEHICLE AND FOUND THAT THE UPPER AND LOWER BALL JOINTS WERE WORN OUT. *AK *JB

Air BagsCrash1 injured
Filed Feb 23, 2004AR

WHILE DRIVING 70 MPH DRIVER FELL ASLEEP AT THE WHEEL AND HIT ANOTHER VEHICLE THAT WAS PARKED ON THE SIDE OF THE SHOULDER OF THE HIGHWAY. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. DRIVER'S SIDE SEAT BELT SNAPPED IN HALF. DRIVER SUSTAINED HEAD INJURIES AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. VEHICLE WAS TOTALED. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 18, 2004AZ

WHILE DRIVING 55 MPH VEHICLE STALLED. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT FUEL PUMP NEEDED TO BE REPLACED. *AK

Engine and Engine Cooling
Filed Jan 30, 2004CA

ENGINE WARNING LIGHT KEPT ILLUMINATING. CONSUMER STATED ENGINE SLIPPED. DEALER DETERMINED THAT ENGINE HEADS AND TRANSMISSION NEEDED TO BE REPLACED. *AK

Steering
Filed Jan 15, 200449,000 milesGA

BALL JOINTS WORN OUT AT 49,000 MILES 3 MECHANICS SAY THIS IS TYPICAL OF THESE DODGE TRUCKS. IF THIS A RECURING PROBLEM, SHOULDN'T DODGE BE DOING SOMTHING ON THIS

Power Train
Filed Jan 15, 200438,000 milesNC

MY TRANSMISSION CONSISITENTLY ACTED UP FROM ABOUT 15,000 MILE TO THE PRESENT. AT 38,000 MILES AFTER NUMEROUS TRIPS TO THE DEALERSHIP THE TRANNY FINALLY STOPPED COMPLETELY. NOW 11 MONTHS AND 20,000 MILES LATER IT IS GOING OUT AGAIN AND CHRYLSLER SAYS THEY WILL ONLY PAY FOR PART OF IT THIS TIME LEAVING ME WITH ABOUT 2,800 IN REPAIRS.

Suspension
Filed Jan 15, 200421,000 milesNY

THE BALL JOINTS OF MY 2001 DODGE RAM PICKUP HAD 5 TIMES THE ALLOWABLE LIMIT OF PLAY, WHICH IS 60,000TH OF AN INCH (1/16). ALL FOUR BALL JOINTS HAD 5/16 OF PLAY AT ONLY 21,000 MILES. THE SHOP I WENT TO FOR MY INPECTION DIAGNOSED THE PROBLEM, AND SAID I WAS FORTUNATE THAT IT DIDN'T GET ANY FURTHER. ONE GOOD POT HOLE WITH THAT MUCH PLAY AND A WHEEL COULD HAVE COME OFF. THE SHOP OWNER TOLD ME THAT THE BALL JOINTS WERE PROBABLY OUT OF SPEC AT 6,000 MILES, CONSIDERING THEIR CONDITION AT 21,000 MILES. HE ALSO SAID THAT THIS IS A VERY COMMON PROBLEM WITH ALL DODGE VEHICLES. HE SAID THAT HE HAS HAD DODGE DURANGO'S IN HIS SHOP WITH ONLY 6,000 MILES THAT HAD THE PLAY HE FOUND IN MINE AT 21,000 MILES!

Power Train
Filed Jan 15, 200452,000 milesMI

THE TRANSMISSION IS NOT SHIFTING PROPERLY. WENT TO MY MECHANIC AFTER THE CHECK ENGINE LIGHT CAME ON. ELECTRONIC TESTING INDICATED TWO PROBLEMS: (1) TUNE UP WAS NEEDED; (2) SENSORS IN TRANSMISSION INDICATED PROBLEM. WHEN I BOUGHT THE TRUCK AT ANDERSON DODGE IN BLOOMFIELD HILLS, MICHIGAN, I WAS NOT INFORMED OF THE 7-YEAR/70,000 MILE WARRANTY ON THE POWER TRAIN. I FOUND THIS OUT ONLY AFTER CONTACTING THE CHRYSLER (DODGE) WEB SITE THAT I HAD THE 7/70,000 WARRANTY. THIS WAS TO LATE AS I HAD ALREADY TAKEN THE TRUCK TO MULTISTATE TRANSMISSION IN WATERFORD, MICHIGAN (ON M-59)((HURON STREET)). THE DEALERSHIP ONLY INFORMED ME THAT I HAD A 3 YEAR/36 MONTH OR 36,000 MILE WARRANTY (BUMPER TO BUMPER) WARRANTY ON THE VEHICLE, WHICHEVER CAME FIRST. MUCH TO MY SURPRISE, WHEN TRYING TO CONTACT CHRYSLER (DODGE) ON THE COMPUTER, DID I FIND OUT THAT I ACTUALLY HAD THE 7/70000 WARRANTY. IT WAS TO LATE TO TAKE IT TO A DEALERSHIP AS MULTISTATE TRANSMISSION ON M-59 (HURON STREET) IN WATERFORD, MICHIGAN ALREADY HAD THE TRUCK AND DROPPED THE TRANS FOR REPAIRS. RESULTS; REBUILD THE TRANS DUE TO TORQUE CONVERTER AND SENSORS. PROBLEM WAS THAT THERE WAS A SEAL INSIDE THE TRANSMISSION THAT WAS DEFECTIVE ACCORDING TO MULTISTATE. I HAVE ALSO HAD CONVERSATIONS VIA THE INTERNET WITH CHRIS, SR. CUSTOMER SERVICE REPRESENTATIVE AND HE WAS NOT VERY HELPFUL. HE EVEN ASKED FOR MY PHONE NUMBER(S) WHERE I COULD BE CONTACTED AND HE HAS NOT CONTACTED ME AS OF THIS WRITING. I CONTINUE TO TRY TO CONTACT HIM BUT HE FAILS TO

Power Train
Filed Jan 15, 200440,000 milesNH

MY BOYFRIEND BOUGHT A 2001 DODGE RAM IN NOVEMBER OF LAST YEAR. AFTER HAVING THE TRUCK ONLY FOUR MONTHS THE TRANSMISSION HAD TO BE COMPLETLY REPLACED. TWO DAYS AGO WE NOTICED A PROBLEM WITH THE SHOCKS. HE BROUGHT IT TO THE DEALERSHIP AND THEY TOLD HIM ALL OF THE SHOCKS NEED REPLACING, AS WELL AS OTHER THINGS SUCH AS THE AXEL AND WHAT NOT. THIS IS ONLY SEVEN MONTHS AFTER BUYING THE THING. THE PEOPLE AT THE DEALERSHIP ARE RUDE AND VERY UNHELPFUL. THEY HONESTLY COULD CARE LESS ABOUT THE INCONVENIENCE THEY HAVE CAUSED US.

Service Brakes, Hydraulic
Filed Jan 15, 200426,000 milesCO

FRONT BRAKES FAIL AT 20,000 MILES +/-. VEHICLE HAS 53,000 MILES AND IS READY FOR FOURTH SET OF FRONT BRAKES. DEALER CLAIMS THAT THIS IS NORMAL WEAR AND THAT 20,000 MILES IS NORMAL SERVICE LIFE FOR BRAKES.

Power Train
Filed Jan 15, 200445,000 milesPA

TRANSMISSION PROBLEMS STARTED IN SEPT. OF 2002 - UPSHIFT AND DOWNSHIFT W/O REASON, CHECK ENGINE LIGHT COMES ON - O/D LIGHT COMES ON, TRANS DOWNSHIFTS AND STAYS THERE - CAN'T TAKE IT OFF UNLESS YOU PULL TO SIDE OF ROAD AND ACTUALLY SHUT OFF IGNITION AND RECYCLE IT. COMPLETE OVERHAUL OF TRANS IN LATE DEC. 2002 / JAN. 2003. END OF JAN. 2003 - MORE OF THE SAME. JUL 2003, BOTH FRONT UNIVERSALS WENT OUT WHILE VACATIONING IN CANADA. DEALER MOST ACCOMODATING IN SMITHS FALLS, ONTARIO - BUT STILL COST $300.00 PLUS. TRANS. PROBLEMS AGAIN (NOV. 2003) DEALER HAS IT FOR 3 DAYS SO FAR AND HAVE NO ANSWERS....WHAT TO DO???

Unknown or Other
Filed Jan 15, 200448,000 milesUN

DEALER COULDN\\'T DIAGNOSE FUEL PUMP PROBLEM. KEPT REPROGRAMMING COMPUTER UNTIL TOTAL ENGINE FAILURE @ 30,000 KM. 10 MONTH FIGHT FOR ENGINE. 6 WEEKS TO REPLACE IN SHOP. ELECTRICAL PROBLEMS STILL EXIST SINCE NEW. TRUCK HAS 77,000 KM NOW. IT IS TOTALLY INCAPABLE OF TOWING RV, WHAT TRUCK WAS BOUGHT FOR. MAX FUEL MILEAGE EMPTY IS 10 MPG, 4 LOADED. EXCESSIVE SMOKE. ALL SYMPTOMS VERIFIED BY OUTSIDE SOURCES, AND DODGE STATES THE PROBLEM IS WITH ME. AM A FORMER DIESEL MECH, AND TRUCKER. DODGE REFUSES OUTSIDE DIAGNOSIS INCLUDING CUMMINS. THIS TRUCK HAS OVER 18 MONTHS OF DOWNTIME. JUST GOT TRUCK FROM DEALER TODAY AGAIN, WAS TOLD 2 WEEKS AGO THAT THIS ENGINE IS TOASTED, THEN ALL OF A SUDDEN DEALER SAYS NOTHING IS WRONG WITH ENGINE. THEY DIDN\\'T EVEN HAVE THE COURTESY TO RETURN PHONE CALLS OR EVEN TO CALL FOR ME TO PICK UP THE TRUCK. DODGE WILL NOT EVEN ACCEPT FUEL LOGS. HAVE SPENT IN EXCESS OF $20,000 OUT OF POCKET TO KEEP THIS BUCKET GOING, FOR THINGS THAT SHOULD HAVE BEEN WARRANTY AND OUTSIDE DIAGNOSIS. AM SETTING UP LAWSUIT NOW, AS I CANNOT USE THIS VEHICLE. IT HAS EVEN FAILED GOV\\'T EMMISION TEST. WHO CARES? THANKS

Suspension › Rear › Springs
Filed Jan 5, 200419,130 milesNJ

WHILE DRIVING 45 MPH PASSENGER'S SIDE REAR SPRING BROKE. AS A RESULT, DRIVER LOST CONTROL OF THE VEHICLE. NO IMPACT WAS REPORTED. *AK

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Dec 19, 2003130,000 milesWA

WHEN SWITCHING FROM HIGH BEAMS TO LOW BEAMS I LOST MY HEADLIGHTS - AND THIS IS APPARENTLY A VERY BIG PROBLEM WITH THESE VEHICLES. THIS IS A HUGE SAFETY PROBLEM. I HAVE TO QUICKLY SWITCH BACK AND FORTH MANY MANY TIMES TO REGAIN MY LIGHTS. AS I UNDERSTAND THIS IS THE MULTI-FUNCTION SWITCH IN THE STEERING COLUMN...THIS IS A 2001 DODGE 2500 4X4, QUAD CAB, DIESEL PICKUP. I BELONG TO A WEBSITE FOR THESE TRUCKS AND IT IS A COMMON COMPLAINT!*AK

Latches/Locks/Linkages › Hood › Latch
Filed Dec 10, 200356,000 milesNJ

WHILE DRIVING 45 MPH HOOD FLEW UP AND SMASHED THE WINDSHIELD. THIS CAUSED THE DRIVER'S VISION TO BE DISTORTED. *AK AFTER TRAVELING ON THE HIGHWAY FOR APPROX. 45 MINUTES, THE CONSUMER DROVE AROUND A TRAFFIC CIRCLE. AFTER EXITING THE CIRCLE, THE HOOD FLEW UP. TRYING TO GET OFF THE ROAD, THE CONSUMER ALMOST SLAMMED INTO A PARKED VEHICLE ALL BECAUSE THE SAFETY LATCH FAILED. *PH

Steering
Filed Dec 4, 20034,000 milesWA

WHILE DRIVING 50-60 MPH, THE CONSUMER NOTICED THE STEERING HAD EXCESSIVE "PLAY." THE TRUCK BEGAN TO SWAY ACROSS THE ROAD. THE TRUCK WAS SERVICED, AND THE STEERING GEAR BOX/TIE ROD AND TRACKING BAR WERE REPLACED. *AK THE MECHANIC FOUND THE POWER STEERING GEAR BOX SLOPPY, THE TIE ROD END/PITMAN ARM LOOSE AND THE TRAC BAR WORN. *SCC *JB

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Nov 19, 2003NY

CONSUMER COMPLAINED ABOUT DEFECTIVE TRANSMISSION. ALSO, ENGINE FAILED, AND VEHICLE STALLED. CONSUMER HAS HAD VEHICLE FOR 20 DAYS. DEALERSHIP WILL NOT ASSIST IN REPAIRS. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 6, 200356,461 milesCA

THE MAIN BEARING WAS GOING OUT AND CONSUMER NEEDED TO REPLACE ENGINE. WHILE DRIVING THE CONSUMER NOTICED THAT THE OIL PRESSURE GAUGE DROPPED TO ZERO AND THE CHECK ENGINE LIGHT ILLUMINATED AND THEN WOULD RETURN TO NORMAL WHEN THE CONSUMER RESUMED SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT SOMETHING BROKE IN THE TOP OF THE ENGINE AND CAUSED METAL SHAVING TO END UP IN THE OIL PAN AND THUS BLOCKING OIL FROM GETTING INTO THE ENGINE. AS A RESULT THE MAIN BEARING FAILED AND THE ENGINE HAD TO BE REPLACED. THE CONSUMER REQUESTED REIMBURSEMENT 3 TIMES FOR THE COST OF REPLACING THE VEHICLES ENGINE BUT WAS DENIED. *NOLAN *CB

Suspension › Front › Control Arm › Lower Ball JointCrash
Filed Nov 5, 200348,207 milesIN

LEFT FRONT WHEEL FALLING OFF.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 21, 200360,502 milesOR

ENGINE CHECK LIGHT APPEARED ON THE DASHBOARD. THE DEALER'S ANALYSIS WAS THAT THE FUEL TRANSFER PUMP MALFUNCTIONED WHICH CAUSING THE VEHICLE TO SHUT DOWN AND HESITATE BECAUSE THE FUEL WAS INCORRECTLY TRANSFERRING INTO FUEL PUMP. *AK *TS *JB

Air Bags › FrontalCrash
Filed Oct 7, 2003CA

CONSUMER STATED WHILE TRAVELING 45 MPH VEHICLE WAS INVOLVED IN AN HEAD ON CRASH, AND DRIVER'S SIDE AIR BAG DID NOT DEPLOY. PASSENGER'S AIR BAG WAS TURNED OFF BY KEY. *AK

Air Bags › FrontalCrash1 injured
Filed Sep 30, 200332,000 milesNY

WHILE DRIVING AT 40 MPH VEHICLE IMPACTED A BRICK WALL. UPON IMPACT, NEITHER THE DRIVER'S SIDE NOR THE PASSENGER'S SIDE AIR BAGS DEPLOYED. DRIVER SUSTAINED SERIOUS BODILY INJURIES.*AK

Suspension › Front › Springs › Leaf Spring Assembly
Filed Sep 22, 200340,000 milesIN

TRUCK REAR LEAF SPRING BROKE OFF, AND WAS RIDING UPON THE BED THAT WAS HOOKED TO THE REAR END. . *AK

Air BagsCrash1 injured
Filed Aug 27, 2003KS

WHEN THE VEHICLE WAS HIT ON N THE FRONT CENTER OF DRIVER'S SIDE AIR BAG DID NOT DEPLOY.AS A RESULT, THE CONSUMER SUSTAINED MINOR INJURIES. DEALER WAS NOTIFIED. *AK

Suspension
Filed Aug 12, 2003200 milesMO

PROBLEM WITH TRUCK SINCE BRAND NEW, PULLS HARD TO LEFT. DEALER HAS REPLACED TIRES, ALL FRONT END PARTS AND ALIGNED. YOU HAVE TO KEEP CONSTANT PULL ON STEERING WHEEL TO RIGHT TO KEEP IT FROM CROSSING MEDIAN. BACK TO DEALER SEVEN TIMES.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Jul 31, 200312,485 milesNY

CONSUMER STATES THAT THE BRAKE CALIPERS SEIZED WHILE DRIVING RESULTING IN LOSS OF BRAKE FUNCTION, ALMOST CAUSING A COLLISION. *PH

Power Train › Driveline › Differential Unit
Filed Jun 27, 2003IL

I BOUGHT NEW A 2001 DODGE RAM 1500 QUAD CAB 4 WHEEL DRIVE WITH THE OFF ROAD PACKAGE ONE OF THE OPTIONS THAT WAS SUPPOSE TO BE INCLUDED AND INSTALLED FROM THE FACTORY WAS A ANTI SPIN DIFFERENTIAL ALSO KNOWN AS A POST TRACTION OR LIMITED SLIP WELL I NOTICED THIS TRUCK DIDN'T HAVE VERY GOOD TRACTION IN RAIN OR SNOW UNLESS I PUT IT IN THE FOUR WHEEL DRIVE MODE IT SHOULD OF HAD BETTER WITH THE ANTI SPIN REAR END WELL I JUST PASSED MY 36000 MILE FACTORY WARRANTY AND I WAS DOING MAINTENANCE ON SAID TRUCK WHILE CHANGING THE GEAR OIL IN FRONT AND REAR DIFFERENTIALS I DISCOVERED THAT THE REAR IS NOT EQUIPPED WITH THE ANTI SPIN OPTION THAT WAS SAID TO HAVE BEEN INSTALLED AND THAT I PAID EXTRA FOR [HOW MANY OTHER OF THESE TRUCKS DID THEY SELL WITH ADVERTISED OPTION THAT WAS NOT INSTALLED ] I HAVE CALLED THE DEALER AND THE DODGE 800 NUMBER ALL I GET IS THE RUN AROUND AS WELL AS THE B.B.B WHICH BY THE WAY SAYS DODGE DOES NOT PARTICIPATE IN AND JUST BECAUSE MY TRUCK JUST WENT OUT OF THE FACTORY WARRANTY [ MILEAGE WISE] IS IRREGARDLESS AS I PAID FOR SAID EXTRA OPTION OF THIS ANTI SPIN DIFFERENTIAL AND EITHER WANT IT INSTALLED OR SOME MONEY BACK [TO HAVE IT INSTALLED WOULD BE IN EXCESS OF 1500.00 DOLLARS AND ONE THING IT IS CONSUMER FRAUD AND FALSE ADVERTISING ALSO THE ANTI SPIN DIFFERENTIAL IS A ADDED SAFETY OPTION THAT I PAID EXTRA FOR AND DID NOT RECEIVE. *JB

Visibility › Windshield Wiper/Washer
Filed Jun 26, 2003NY

THE CONSUMER NOTICED THE DRIVER SIDE WINDSHIELD WIPER FLOATED OVER THE RAIN, WHICH RESULTED IN POOR VISIBILITY. JB PH *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jun 25, 2003KY

CONSUMER STATES VEHICLE HAVING ALIGNMENT PROBLEMS. TOOK VEHICLE TO DEALER, WHO DIAGNOSED THAT ALL FRONT BALL JOINTS HAVE FAILED.*AK

Fuel System, Other › Delivery › Fuel Pump
Filed Jun 19, 200341,000 milesCA

THE DODGE 2500 AND 3500 PICKUPS EQUIPPED WITH THE CUMMINS 24 VALVE DIESEL HAS A DEFECTIVE FUEL PUMP THAT CAN CAUSE PROBLEMS WITH THE VEHICLE WITHOUT NOTICE. THE TRUCKS INVOLVED ARE '98.5 THROUGH '02 MODELS. THESE PUMPS LAST AS SHORT AS 30,000 MILES. DODGE KNOWS OF THIS PROBLEM AND HAS REFUSED TO ACKNOWLEDGE IT. THIS CAN CAUSE A LOSS OF POWER UN-EXPECTEDLY AND CREATE SAFETY ISSUES. IT ALSO LEADS TO A MUCH MORE CONSUMER COSTLY FIX IN THAT IF IT ISN'T REPLACED IN TIME, THE INJECTION PUMP WILL FAIL DUE TO LACK OF FUEL FLOW. THE EXCESS FUEL FLOW THAT THE LIFT PUMP NORMALLY SUPPLIES IS RESPONSIBLE FOR COOLING AND LUBRICATING THE FUEL INJECTION PUMP. THE REPLACEMENT OF THE INJECTION PUMP CAN RUN $3,000. I HAD TO REPLACE MINE AT 40,000 MI AS DODGE WON'T REPLACE IT UNTIL IT FAILS OR HAS SO LOW OF PRESSURE. AS STATED ABOVE, LETTING THE LIFT PUMP COMPLETELY FAIL OR GET INTO THE LOW PRESSURE RANGE THAT DODGE WILL REPLACE IT, THE DAMAGE HAS ALREADY BEEN DONE TO THE INJECTION PUMP OR THE TRUCK WILL FAIL TO RUN OR QUIT UNEXPECTEDLY. THANK YOU FOR ANY HELP YOU CAN GIVE US. SINCERELY [XXX]. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags › FrontalCrash
Filed Jun 10, 2003AZ

WHILE PULLING INSIDE OF A PARKING LOT AND WITHOUT PRIOR WARNING. ANOTHER VEHICLE HIT CONSUMER'S VEHICLE FROM DRIVER'S SIDE AND AIRBAGS DIDN'T DEPLOY AT ALL. *AK

Suspension
Filed May 28, 2003102,000 milesHI

THERE WAS A NOISE WHEN A TURN WAS MADE. DEALER STATED FRONT WHEELS WERE WOBBLING. *AK *TT

Suspension › Front
Filed May 9, 20032,000 milesCA

STEERING PULL AND POOR HANDLING. IE WANDERING, DRIFT, PULL TO THE RIGHT EVEN AFTER ALIGNMENT(S) AT DIFFERENT SHOPS INCLUDING DEALERSHIP. PROBLEM HAS BEEN ONGOING SINCE PURCHASE OF VEHICLE WHEN NEW. VEHICLE NOW HAS 65,000 MILES AND HAS WORN 2 SETS OF TIRES AND ALMOST DUE FOR A 3RD SET. *JB

Service Brakes, Hydraulic › Foundation Components › Disc
Filed May 8, 2003MD

THE VEHICLE WAS 2 YEARS OLD WHEN PURCHASED. THE FRONT BRAKE WERE DEFECTIVE AND CAUSED THE VEHICLE TO VIBRATE WHILE BRAKING. THE TIMING CHAIN MADE NOISE. THE SPARE TIRE WAS BALD. THE CATALYTIC CONVERTER FAILED. *AK *NLM

Electrical System › Alternator/Generator/Regulator
Filed Apr 17, 2003AR

CONSUMER MADE AN APPOINTMENT WITH THE DEALER REGARDING RECALL REMEDY 02V042000. THE RECALL LETTER STATED REMEDY SHOULD NOT TAKE ANY LONGER THAN 30 MINUTES. THE CONSUMER HAD AN 8:45 AM APPOINTMENT, BUT AFTER 2 HOURS, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CONSUMER THEN HAD TO LEAVE WITHOUT REMEDY DUE TO TIME CONSTRAINTS. *JB

Suspension
Filed Apr 11, 2003IL

WHILE DRIVING MY DODGE 1500 QUAD CAB IT WANDERS ALL OVER THE ROAD MAKING IT DIFFICULT AND UNCOMFORTABLE TO DRIVE. IT PULLS TO THE RIGHT BAD IN THE RIGHT LANE AND BAD TO THE LEFT IN THE LEFT LANE EVEN AFTER ALIGNMENT. CONSULTS WITH THE DEALER HAVE ONLY YIELDED THAT IT IS NORMAL FOR THAT TYPE OF SUSPENSION. I HAVE HAD NO LUCK GETTING THIS RESOLVED AND DRIVING OTHER SIMILAR DODGE RAM'S I HAVE FOUND THAT IT IS NOT "NORMAL".*JB

Steering
Filed Apr 10, 2003OR

THE STEERING WHEEL LOCKED UP WHEN THE CONSUMER ATTEMPTED TO TURN THE STEERING WHEEL. THE DEALER STATED THERE WAS NOTHING THEY COULD DO. MR SCC *NLM

Air Bags › FrontalCrash
Filed Apr 8, 2003MT

CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION WITH A TRAILER AT 35 MPH. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK

Air Bags › FrontalCrash1 injured
Filed Apr 4, 200323,252 milesTX

DURING A HEAD-ON COLLISION WITH ANOTHER TRUCK NEITHER OF THE AIRBAGS IN MY 2001 DODGE RAM 1500 QUAD CAB DEPLOYED. COMBINED SPEED AT IMPACT WAS AROUND 60 MPH AND THE DAMAGE TO MY TRUCK WAS SUCH THAT IT WAS CONSIDERED A TOTAL LOSS. THE DEALER AND MY INSURANCE COMPANY BOTH INDICATED THAT IT WOULD BE A GOOD IDEA TO PASS THIS INFORMATION ON TO YOU FOR ANY FOLLOW-UP YOU MIGHT WISH TO CONDUCT. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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