Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/19/14*LJ UPDATED 08/23/2017*CT
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND FELT THAT THE REPAIRS WERE NOT DONE IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE CONTACT NOTIFIED THE DEALER AND MANUFACTURER NUMEROUS TIMES TO HAVE THE VEHICLE REPAIRED, BUT THEY COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A NOTICE FOR A SAFETY RECALL N49/NHTSA 13V-529 BACK IN DECEMBER I BELIEVE FOR A POSSIBLE PROBLEM WITH THE TIE ROD BALL STUD. THE RECALL STATED THAT THE PARTS WERE NOT AVAILABLE AT THAT TIME AND TO CHECK WITH MY DEALERSHIP. I WENT IN THE DEALERSHIP TWO WEEKS AGO AND THEY CHECKED OUT MY TRUCK AND STATED THAT MY VEHICLE QUALIFIED FOR THE RECALL BUT THEY WOULD HAVE TO PUT ME ON A WAITING LIST AS DODGE WOULD NOT LET THEM STOCK THE PARTS. THEY HAD TO ORDER THE PARTS FOR EACH INDIVIDUAL VEHICLE AND THEN IT WAS A TWO PART PROCESS. I RECEIVED ANOTHER NOTICE OF RECALL TODAY 6/30/14. I BELIEVE THAT IF THEY ARE GOING TO ISSUE A RECALL THEN THE PARTS NEED TO BE AVAILABLE OR READILY AVAILABLE TO CORRECT THE PROBLEM. THIS TRUCK WAS PURCHASED SPECIFICALLY TO TOW OUR LARGE 5TH WHEEL CAMPER AND NOW WE ARE IN THE MIDDLE OF CAMPING SEASON WONDERING IF WE ARE GOING TO CRASH EVERY TIME WE GO OUT WITH THE TRUCK AND TRAILER. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE NEEDED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED ONE REMEDY PART WAS BEING SENT PER WEEK. THE CONTACT WAS PLACED ON A MASSIVE WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN JANUARY 23, 2014. THE DEALER WAS CONTACTED WHO PLACED THE CONTACT ON A WAITING LIST. THE CONTACT HAS NOT RECEIVED A CALL BACK IN REGARDS TO HAVING THE RECALLED COMPONENTS REPLACED ON THE VEHICLE. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
8-7-2010, TRAVELING E/B HWY 26 AT 55 MPH NEAR MANNING, OR. JUST PASSING ROADSIDE FRUIT STAND HEARD POP, TRUCK PULLED TO RIGHT JUMPED THE CURB AND VEERED DIRECTLY TOWARD STEEL GUARDRAIL. TO AVOID HEAD ON T.C. WITH GUARDRAIL, I PULLED HARD TO THE RIGHT TOWARD WHAT APPEARED TO BE CLEAR RAVINE. HAD TO STEER BETWEEN TWO TREES AT BOTTOM AND STRUCK PILE OF 4 FOOT LOGS LEFT BY DOT. VEHICLE CAME TO REST ABOUT ANOTHER 50 FEET. RIGHT FRONT TIRE SHREDDED, RIM DAMAGED, STEERING DAMAGED AS WELL AS MAJOR FRONT END DAMAGE. HAVE DIGITAL OF SAME. NOTED THAT WITNESSES AT THE FRUIT STAND SAID THEY HEARD THE POP AND OBSERVED MY VEHICLE PULL TO THE RIGHT AND JUMP THE CURB. ROSEBURG LITHIA DODGE BODY SHOP DID ALL REPAIRS. NOTE THAT LEFT FRONT TIE ROD FELL OFF WHILE ON BLM ROAD. HAD TO BE TOWED IN AND REPAIRS AGAIN MADE BY SAME SHOP.
8-10-10 3500 RAM E/B HWY 47 AT 55 MPH PASSING FRUIT STAND HEARD LOUD POP AND VEHICLE VEERED RIGHT JUMPING CURB HEADED TOWARD GUARDRAIL. I PULLED AS HARD AS I COULD TO AVOID RAMMING THE GUARDRAIL AND IMMINENT INJURY TO BOTH MYSELF AND SON IN RIGHT FRONT SEAT. DROPPED ABOUT 20 DOWN INTO RAVINE IN 4 FOOT GRASS AND STRUCK PILE OF 4 FOOT LOGS THROWN THERE BY ROAD .CREW. FRONT END INCLUDING STEERING TIE ROD HAD TO BE REPLACED. 10-8-10 WHILE DRIVING ON MOUNTAIN BLM ROAD IN FOUR WHEEL LOW. I STOPPED TO BACKUP AND LEFT FRONT TIRE TURNED SIDEWAYS. THE TIE ROD LOCK NUT HAD COME UNDONE FELL OFF (UNKNOWN LOCATION) TIE ROD DROPPED TO GROUND. HAD TO USE HAY TWINE TO TIE UP AND HOLD TOGETHER IN ORDER TO GET BACK TO RANCH OUT OF THE MOUNTAINS. IT TOOK 4 HOURS TO CREEP HOME WITH MY SON WALKING THE VEHICLE AROUND EVERY CORNER TO ASSURE THE TIE ROD STAYED TOGETHER. VEHICLE TOWED TO AND REPAIRED BY ROSEBURG LITHIA DODGE. I FILED SAFETY COMPLAINT ABOUT TIE ROD SAFETY HAZARD. APPROXIMATELY A YEAR AND A HALF AGO, NOTED LOUD SNAPPING WHEN TURNING FRONT END. TIRE SHOP COULD HEAR AND FEEL, BUT WE WERE UNABLE TO LOCATE PROBLEM. RECALL CAME OUT AND RECALL PARTS HAD TO BE RECALLED. NO REPAIR. JUST NOTIFIED AGAIN OF RECALL AND HAD TO HAVE VEHICLE INSPECTED TO CONFIRM RECALL PARTS NEEDED. 6-4-14 WIFE TOOK TRUCK INTO ROSEBURG LITHIA DODGE FOR THE INSPECTION TO GET THE RECALL PARTS ORDERED. SHE BROUGHT THE LOUD SNAPPING TO SERVICE WRITERS ATTENTION. HE ADVISED APPROXIMATELY 70 CUSTOMERS AHEAD OF US AND IT WOU
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART EVERY PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JUNE OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE RECEIVED A RECALL NOTICE FROM CHRYSLER ABOUT OUR RAM 3500 FOR A LEFT TIE ROD REPLACEMENT. IT HAS CURRENTLY BEEN OVER TWO MONTHS SINCE I HAVE BEEN TO THE DEALER TO INITIATE THE REPLACEMENT. THEY ARE NOW TELLING ME I HAVE ANOTHER 6 MONTHS OF WAITING DUE TO CHRYSLER NOT SHIPPING THE PARTS FOR THE RECALL. CHRYSLER HAS ALSO INFORMED ME I AM OPERATING THE VEHICLE AT OUR OWN RISK IN THE EVENT OF A PART FAILURE, AND A CRASH. IT WOULD SEEM TO ME THAT SINCE THIS IS A HUGE SAFETY ISSUE, THAT THEY WOULD BE MAKING THE PARTS AVAILABLE SO OWNERS ARE NOT RISKING SELF INJURY, AND INJURY TO OTHERS BY OPERATING THE VEHICLE. MANY OF THESE TRUCKS ARE UTILIZED IN HAULING HORSE TRAILERS AND SUCH, AND A RENTAL CANNOT BE FOUND, AND OWNERS SHOULD NOT HAVE TO EITHER QUIT DRIVING THEIR VEHICLES FOR EXTENDED PERIODS OF TIME, OR BE FORCED TO PAY FOR A RENTAL IN ORDER TO BE SAFE. *TR
RECALL N49 STATES "THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING." SOUNDS FAIRLY SERIOUS. THE RECALL NOTICE FURTHER STATES "SIMPLY CONTACT YOUR CHRYSLER, JEEP, OR DODGE DEALER STARTING JANUARY 6, 2014 TO SCHEDULE A SERVICE APPOINTMENT." I DID CONTACT MY DEALER ON JANUARY 6, 2014 AND SEVERAL MORE TIMES SINCE. I HAVE ALSO CONTACTED OTHER DEALERS IN MY AREA ABOUT FIVE TIMES SINCE JANUARY. ALWAYS THE SAME STORY. PARTS ARE NOT AVAILABLE. PARTS ARE BACKORDERED. NO EXPECTED DATE FOR PARTS AVAILABILITY IS KNOWN. I AM SOMEWHERE BETWEEN #50 - #60 ON MY DEALER'S WAITING LIST. NO ONE CAN TELL ME IF THE TRUCK IS SAFE TO DRIVE OR WHEN IT MIGHT GET FIXED. CHRYSLER NEEDS TO STEP IT UP A BIT. DO I HAVE ANY RECOURSE AGAINST CHRYSLER AT THIS TIME SINCE MY TRUCK HAS BEEN MORE OR LESS SETTING IN THE GARAGE FOR NEARLY 5 MONTHS AND APPARENTLY WILL REMAIN THERE FOR WHO KNOWS HOW LONG? *TR
TL* THE CONTACT RECEIVED 2009 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER IN NOVEMBER OF TWO THOUSAND THIRTEEN. THE DEALER STATED THAT THE PART WAS RECALLED AND THEY DID NOT KNOW WHEN THE NEW DESIGNED WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. UPDATED 05/28/14 MA
I RECEIVED THE "IMPORTANT SAFETY RECALL N49/NHTSA13V-529" DURING JAN 2014. AT THE TIME I WAS TOLD BY THE CHRYSLER GROUP RECALL ASSISTANCE CENTER THAT THE PARTS WERE NOT AVAILABLE. I PULL A VERY LARGE FIFTH WHEEL RV AND OBVIOUSLY AM CONCERNED ABOUT THIS PART. I JUST GOT OFF THE PHONE WITH THE LOCAL DEALER HERE (MARCH 22) AND WAS TOLD THAT THEY DID RECEIVE 2 OF THE PARTS FOR THIS REPAIR (VERY COURTEOUS AND RESPECTFUL--APOLOGETIC). THOSE PARTS WERE RECALLED SHORTLY AFTER THEY ARRIVED (BEFORE BEING PLACED ON A VEHICLE) AND NOW I'M TOLD APRIL 2014 IS WHEN THEY EXPECT TO START RECEIVING THE PARTS. S/F, A CONCERNED US MARINE. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND THE MANUFACTURER DECLINED TO PROVIDE THE CONTACT AN ESTIMATED DATE FOR PART AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLY ESTIMATED DATE FOR WHEN THE VEHICLE WOULD BE SERVICE FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DODGE ISSUED A RECALL FOR FAULTY TIE ROD ENDS ON THIS VEHICLE, SAFETY RECALL $ N49/NHTSA 13V-529. I AM 12,00 MILES FROM HOME IN FLA. TOWING A 14,000K 5TH WHEEL. WENT TO THE LOCAL DEALER & WAS TOLD THERE IS A 20 WEEK WAIT FOR PARTS. PHONE CALLS TO OTHER DEALERS, INCLUDING MY LOCAL DEALER IN N.Y. CONFIRMED A NATION WIDE SHORTAGE OF PARTS TO FIX THIS RECALL. I WAS TOLD TO "BE CAREFUL DRIVING HOME". DODGE IS OBVIOUSLY NOT FACING IT'S RESPONSIBILITY IN THIS RECALL, & IS FORCING OWNERS TO DRIVE DANGEROUS VEHICLES. *TR
RECALL NUMBER: N49/NHTSA 13V-529 RECEIVED JANUARY 2014 WE CONTACTED OUR DEALER TO GET THIS RECALL TAKEN CARE OF. THEY PUT US ON A WAITING LIST BECAUSE CHRYSLER DOES NOT HAVE THE PARTS TO FIX THIS RECALL. WE ALSO CALLED CHRYSLER CUSTOMER SERVICE . THEY ALSO TELL US THAT THERE IS NOT A TIME FRAME FOR THESE PARTS TO BE AVAILABLE. WE HAVE STEERING ISSUES WITH OUR TRUCK :VIBRATION WHEN GOING STRAIGHT AND WHEN TURNING. TAKEN IN TO DEALERSHIP 3 TIMES FOR REPAIR THEY KEEP TELLING US IT IS TIRES. TRUCK HAS BEEN CHECKED BYTIRE DEALERSHIP: , ALIGNMENT, BALANCE. THEY BELIEVE IT HAS SOMETHING TO DO WITH THE TRUCK ITSELF. WE BELIEVE IT IS DIRECTLY RELATED TO THIS RECALL AND NOW WE ARE CONCERNED WITH DRIVING THIS TRUCK. WE WANT IT FIXED SOONER THAN LATER BUT CHRYSLER DOESN'T SEEM TO FEEL IT IS A CONCERN TO HAVE PARTS AVAILABLE. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE REQUIRED PARTS FOR THE REPAIR WERE NOT AVAILABLE BY THE AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT DID NOT PROVIDE A DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/4/14*CN
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL- THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME. UPDATED 3/28/14*CN UPDATED 04/22/14
TL- THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE MANUFACTURER HAD ALREADY EXCEEDED A REASONABLE TIME FOR THE REPAIR. THERE ARE NO FAILURES AT THIS TIME. RK
WE HAVE A RECALL FOR TIE RODS AND WE HAVE WAITED OVER A MONTH AND A HALF AND WHEN WE CALLED THIS WEEK WE WERE TOLD IT WOULD BE 120 WEEKS BECAUSE THEY ARE ONLY GETTING 1 SET A WEEK. WE USE THIS TRUCK AND THIS COULD BE VERY DANGEROUS IF THEY MALFUNCTION, ESPECIALLY IF WE ARE HAULING OUR CAMPER. *TR
TL* THE CONTACT OWNS A 2009 A DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS STILL AWAITING PARTS FROM AN AUTHORIZED DEALER TO HAVE THE RECALL SERVICE PERFORMED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WAS ON A MASSIVE BACK ORDER AND WOULD NOT BE AVAILABLE UNTIL AT LEAST ONE MONTH. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE ENGINE STALLED WITHOUT WARNING AND THE CONTACT BEGAN TO SMELL SOMETHING BURNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FUSE BLOCK HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
2009 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, CHRYSLER WAS ONLY RELEASING A LIMITED AMOUNT OF PARTS TO EACH DEALER, TO AVOID STOCKPILING THEM. THE CONSUMER HAD THE PART REPLACED, AT A LOCAL REPAIR FACILITY, AND IS SEEKING REIMBURSEMENT. *JB
RECEIVED SAFTY RECALL NOTICE #N49/NHTSA 13V-529, ON DEC. 26, 2013, & TOLD TO BRING TO DEALER AFTER JAN. 6. WAS TO LEAVE FOR FLA. !/4/14 WITH 14K 5TH WHEEL. WENT TO DEALER ON 12/29, & WAS TOLD NO PARTS TILL AFTER 1/6. TOOK TRIP, & TOOK TRUCK TO VERO DODGE IN FLA. AS I WOULD BE IN THE AREA TILL 3.25/14. TRUCK WAS INSPECTED & I WAS TOLD A 20 WEEK BACK ORDER ON PARTS. I CALLED RIVERHEAD DODGE IN N.Y. & WAS TOLD THAT THERE WAS IN FACT A 20WEEK BACK ORDER & I WOULD BE PUT ON A LIST. I AM NOW 1400 MILES FROM HOME IN AN UNSAFE , THAT DODGE SAYS THEY CAN'T, OR WONT, FIX & NEED TO TOW A 14K 5TH WHEEL HOME. I WAS TOLD "BE CAREFUL L DRIVING HOME". *TR
TL* THE CONTACT 2009 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD AN EXCEEDED A REASONABLE TIME FOR REPAIR. THE RECALL NOTICE WAS RECEIVED DECEMBER OF 2014 AND THE DEALERSHIP INFORMED THE CONTACT THAT THE PART WILL NOT BE AVAILABLE UNTIL END OF FEBRUARY THEY WAS ALLOWED ONE PART PER WEEK. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000 (STEERING). THE CONTACT MENTIONED THAT HE WAS INFORMED THAT IT WOULD BE 80 WEEKS BEFORE HIS VEHICLE WOULD BE REPAIRED, WHICH WAS AN UNREASONABLE AMOUNT OF TIME TO HAVE A RECALLED DEFECT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/12/14*CN
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED AFTER RECEIVING NHTSA CAMPAIGN I.D. NUMBER 13V529000 (STEERING). THE CONTACT CALLED THE DEALER WHO STATED THEY WOULD NOT HAVE THE PARTS FOR ONE MONTH.
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REMEDIED BUT WAS INFORMED THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS COULD NOT PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM AND CONFIRMED THE PART UNAVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WILL BE AVAILABLE. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 13V529000 (STEERING) AND CONTACT CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER DID NOT HAVE THE PART AVAILABLE TO REMEDY THE VEHICLE AND STATED THAT THEY WOULD NOT HAVE THE PART UNTIL APRIL. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER ALSO CONFIRMED THEY WOULD NOT HAVE THE PART UNTIL APRIL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER INFORMED THE CONTACT THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED. THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURE WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE WINDOW WIPER MOTOR FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 26,000. *TR
THE DODGE 3500 WAS EAST BOUND IN INTERSTATE 40 WEST OF COOKVILLE, TN. THE DODGE WAS PULLING AN ENCLOSED CAR TRAILER LOADED WITH A 1955 CHEVY SHOW CAR. THE DODGE HAD JUST PASSED AN 18 WHEELED VEHICLE AND WAS IN THE LEFT LANE. WHEN THE PAVEMENT CHANGED, A SLIGHT BUMP, THE FRONT TIRES OF THE DODGE BEGAN TO BOUNCE OUT OF CONTROL, AKA "THE DEATH WOBBLE". OPERATOR WAS NOT ABLE TO GAIN CONTROL OF THE DODGE AND IT VEERED INTO THE RIGHT LANE AND OVER PASSING THE SHOULDER HALFWAY INTO THE GRASS. THE DODGE AND TRAILER WOULD HAVE GONE INTO A RAVINE OFF THE HIGHWAY HAD THE TRAILER BRAKES NOT LOCKED UP AND BROUGHT THE VEHICLE TO A STOP. HAD THIS HAPPENED NEXT TO THE 18 WHEELER, THERE WOULD HAVE BEEN A SERIOUS ACCIDENT. OPERATOR HAD NO CONTROL OVER THE STEERING UNTIL AFTER THE DODGE CAME TO A COMPLETE STOP. *TR
THE WIPERS QUIT WORKING, THEN THE BLINKERS AND THE HIGH AND LOW ON THE HEADLIGHTS. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. WHILE DRIVING APPROXIMATE 40 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWELVE TIMES WHERE THE TECHNICIAN WOULD RESET THE EMISSION SENOR EACH TIME BECAUSE THERE WAS NOT A REMEDY AVAILABLE TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE CONSISTENT DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
FIRST OCCURRENCE WAS A BUMP ENTERING AN OVERPASS. THE TRUCK WENT INTO A VIOLENT SHAKING AND BOUNCING AND WENT OFF THE ROAD ON RIGHT SHOULDER. I HAD TO HAVE IT NEARLY STOPPED FOR THE UNDAMPED SHAKING TO STOP. ON NOV 7, 2011 I WAS DRIVING ON A PERFECTLY SMOOTH PIECE OF HIGHWAY AT 65-70 MPH WHEN THE TRUCK "EXPLODED" INTO A VIOLENT BOUNCING AND SHAKING. THE TRUCK WAS BOUNCING UNCONTROLLABLY UNTIL I FINALLY LOCKED THE BRAKES AND SKIDDED OFF THE SHOULDER AND INTO A BANK ON THE SIDE OF THE ROAD. IF ANY VEHICLES HAD BE IN THE ADJACENT LANE, I WOULD NOT HAVE BEEN ABLE TO AVOID HITTING THEM. *TR
WHILE DRIVING SLOWLY DOWN MY MILE LONG LANE THE DRIVER'S SIDE TIE ROD END FRACTURED WHICH CAUSED PARTIAL LOSS OF STEERING CONTROL. I COULD ONLY STEER THE RIGHT SIDE, (PASSENGER) WHEEL. I WAS ABLE TO CONTINUE SLOWLY TO THE END OF THE LANE, REVERSE MY DIRECTION, AND RETURN MY TRUCK TO MY SHOP FOR REPAIR. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. WHILE DECREASING SPEED AT 2 MPH, THE CONTACT STATED THAT THE LEFT OUTER TIE ROD FRACTURED WHILE PULLING A TRAILER. THE VEHICLE WAS TOWED TO THE DEALER WHO INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE LEFT OUTER TIE ROD NEEDED TO BE REPLACED AND PERFORMED THE REPAIRS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 48,220. I DID NOTIFIED DODGE AND SENT THEM THE BILLING ON THE REPAIR. THE TOTAL COST OF $455.39. UPDATED 10/18/2011 *LN *TR
WE WERE ON THE FREEWAY GOING APPROXIMATELY 75 MPH AND HIT A POTHOLE IN THE ROAD AND THE TRUCK BEGAN TO SHAKE VIOLENTLY. MY HUSBAND WAS ABLE TO GAIN CONTROL OF THE VEHICLE. I THOUGHT WE WERE GOING TO WRECK. THE TIE ROD HAD PREVIOUSLY BEEN REPLACED ABOUT A MONTH BEFORE THIS INITIAL INCIDENT. THIS IS VERY DANGEROUS BECAUSE YOU ARE TRAVELING AT A HIGH RATE OF SPEED. WE THEN REPLACED THE STABILIZER SHOCK AND THOUGHT WE FIXED THE PROBLEM ONLY TO HAVE IT DO IT AGAIN. WE THEN WENT TO BIG O TIRES AND TALKED TO THEM ABOUT REPLACING THE SHOCKS. WE TOOK THE MANAGER OUT TO SHOW HIM WHAT IT DOES AND ONCE AGAIN, WHEN WE GOT UP TO ABOUT 75 MPH IT HIT A HOLE IN THE ROAD AND BEGAN TO SHAKE VIOLENTLY, ALMOST CAUSING US TO GO OFF THE ROAD. THIS IS VERY DANGEROUS!!! THE MANAGER FROM BIG O WASN'T FAMILIAR WITH THE PROBLEM BUT DID SOME RESEARCH AND FOUND AN ARTICLE ABOUT THE "DEATH WOBBLE" THAT HAS BEEN OCCURRING IN 2500 AND 3500 DODGE TRUCKS BETWEEN 2006 - 2010. THE ARTICLE SAID THE PROBLEM IS UNDER INVESTIGATION. IN THE MEAN TIME, HOW MANY PEOPLE ARE GOING TO CRASH AND/OR BE KILLED BECAUSE THE PROBLEM IS "BEING INVESTIGATED"?? WE PAID A GOOD PRICE FOR OUR TRUCK AND WANT TO BE ABLE TO USE IT AS IT WAS INTENDED. AT THIS POINT WE ARE NOT ABLE TO BECAUSE WE DON'T TRUST IT. WE CALLED OUR LOCAL DODGE DEALER, DALE WHITE MOTORS, AND VOICED OUR CONCERNS AND THEY SEEMED LIKE THEY WEREN'T AWARE OF THE PROBLEM. *KB
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TIE ROD FRACTURED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE WAS DRIVEN INTO A DITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TIE ROD WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE AGAIN WAS DRIVEN INTO A DITCH. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 80,000.
WHILE REVERSE PARKING IN THE DRIVEWAY MY DODGE RAM 3500, 2009 MODEL, I HEARD A LOUD NOISE AND I LOST STEERING CONTROL. I INSPECTED THE VEHICLE AND FOUND THAT THE TIE ROD ON THE DRIVER'S SIDE HAD BROKEN WITH THE WHEEL AT RIGHT ANGLE TO THE TRUCK. *TR
I HAVE A 2009 DODGE RAM 3500. I WAS RIDING DOWN THE ROAD AND ALL THE GAUGES STARTED GOING CRAZY THEN SUDDENLY I SMELL SOMETHING ELECTRICAL BURNING BY THIS POINT NOTHING IS WORKING IM JUST COASTING TO A STOP. THERE WAS NO SMOKE FROM THE DASH THAT WAS MY FIRST INSTINCT I THEN OPEN THE HOOD AND SMOKE IS ROLLING OUT OF THE FUSE BOX. I HAVE A FRIEND THAT HAS THE SAME TRUCK BUT A YEAR OLDER AND THIS SAME PROBLEM HAS OCCURRED ON HIS VEHICLE TWO DIFFERENT TIMES I THEN DONE SOME RESEARCH AND FOUND THAT ON COPART WHICH IS A SALVAGE AUCTION AND THERE ARE A VERY LARGE AMOUNT OF THE DODGE TRUCKS WITH THE 6.7 LITER CUMMINS MOTOR IN THEM THAT THE FUSE BOX IS JUST BURNT UP OR IN SOME CASES HAS CAUSED THE ENTIRE VEHICLE TO BURN. I AM JUST WONDERING WHY THIS HAS NOT BEEN BROUGHT TO ATTENTION AND IS MY TRUCK GONNA BURN DOWN. AND WHY WILL DODGE NOT COVER A PROBLEM LIKE THIS WHEN IT IS CLEARLY A KNOWN PROBLEM WITH THEIR PRODUCTS. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Dodge Ram 3500 → · Every Ram 3500 year → · How the figures are calculated →