Page 4 of 6 · complaints 151–200 of 286

2003 Dodge Ram 3500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Steering
Filed Apr 22, 201292,000 milesMO

DRIVING AT HWY. SPEEDS WHEN YOU HIT A SEAM OR BUMP ON HWY. FRONT END SHAKES VIOLENTLY. THIS HAPPENS AT RANDOM TIMES. YOU NEVER KNOW WHEN IT WILL HAPPEN.IT IS VERY DANGEROUS. ALSO KNOWN AS (DEATH WOBBLE) THERE ARE MANY OTHER DODGE RAM TRUCKS WITH THIS PROBLEM. NO ONE SEEMS TO BE ABLE TO FIX IT. I HAVE ALL THE UPGRADES FROM CHRYSLER & STILL HAVE THIS PROBLEM, EVEN THOUGH THEY SAY THERE IS NO PROBLEM. *TR

Suspension
Filed Mar 5, 2012137,000 milesMN

TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT WAS DRIVING 70 MPH WHEN THE CONTACT DROVE OVER A ROAD BUMP AND THE FRONT END BEGIN TO SHAKE VIOLENTLY. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC ADVISED THAT THE CAUSE OF THE SHAKING WAS DUE TO A DESIGN FLAW WITH THE FRONT SUSPENSION. THE CONTACT DID NOT HAVE ANY REPAIRS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 137,000. UPDATED 03/21/12 *BF UPDATED 03/29/12

Structure1 injured
Filed Feb 12, 201285,000 milesTX

DASH JUST SUDDENLY STARTED CRACKING WAS CLEANING DASH AND A FINGERS WENT THROUGH IT CUTTING MY FINGER NOW DASH A OVER 20 CRACKS AND HOLES IN IT. IF I WERE TO GET INTO AN ACCIDENT I THINK SPLINTERS OF DASH WOULD IMPALE ME. *TR

Visibility
Filed Feb 8, 2012115,000 milesOH

THESE TRUCKS HAVE A COMMON PROBLEM WITH THE HVAC BLEND/MODE DOOR. THE DOORS BREAK AND THEN FALL DOWN INTO THE HVAC SYSTEM AND BLOCK AIRFLOW TO THE DEFROST VENTS. THIS CAN CAUSE A MAJOR VISIBILITY ISSUE WITH YOU CANNOT DEFROST YOUR WINDSHIELD. THE WARM AIR WILL ONLY BLOW THROUGH THE FLOOR OR FACE VENTS, NOT THE DEFROST. WINDSHIELD BECOMES ICED OR COVERED IN SNOW AND CANNOT MELT TO SEE. THIS IS A VERY COMMON PROBLEM ON DODGE TRUCKS AND NUMEROUS OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM. CHRYSLER NEEDS TO RECALL THIS AS A SAFETY ISSUE. *TR

Fuel System, Gasoline
Filed Feb 7, 2012216,000 milesND

TL* THE CONTACT OWNS A 2003 DODGE RAM 3500 DIESEL. THE CONTACT STATED THAT THE ENGINE STALLED WHILE AT A CAR WASH WITHOUT WARNING. THE VEHICLE WAS THEN TAKEN TO A PRIVATE MECHANIC. THE MECHANIC STATED THAT THE LIFT PUMP FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 216,000 AND THE CURRENT MILEAGE WAS 227,000.

Structure › Body
Filed Sep 22, 201135,000 milesTN

TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THE DASHBOARD DEVELOPED LARGE CRACKS. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO DIAGNOSE THE FAILURE NOR WAS IT REPAIRED. THE CONTACT ALSO STATED THAT THE CRACKS HAD BECOME LARGER OVER TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 11/18/11*LJ UPDATED 11/28/11

Structure
Filed Aug 24, 2011SC

CRACK IN THE DASH OF MY 03 DODGE RAM TRUCK. THERE ARE TWO CRACKS ONE HAPPENED ABOUT 3/4 YEARS AGO AND THEN THE OTHER ABOUT 2 YEARS AGO. THE TRUCK WAS PURCHASED NEW IN 2003. ONE CRACK IS ABOUT A FOOT LONG AND THE OTHER IS A FEW INCHES. *TR

Structure
Filed Aug 23, 201172,000 milesTX

2003 DODGE 3500 DASH CRACKING SEVERELY. YOU TOUCH IT AND YOUR FINGER GOES THROUGH IT. I CUT MY FINGER TWICE PASSING IT OVER THE DASH TO TRY TO CLEAN IT. YOU GUYS KNOW THERE'S A PROBLEM BUT YOU SAY IT IS NOT A SAFETY ISSUE. I DISAGREE CUT FINGER TWICE AND NOW THE WIRING IS GETTING SO HOT BEING EXPOSED TO THE SUN IT IS A HAZARD. *TR

Structure
Filed Aug 23, 2011276,000 milesAL

TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE DASHBOARD WAS DEVELOPING CRACKS THROUGHOUT THE SURFACE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THIS FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 276,000.

Air Bags › Frontal
Filed Jul 29, 2011SC

2003 DODGE RAM HEAVY DUTY TRUCK BEGAN TO GET CRACKES IN DASHBOARD AROUND YR 2009 2 LARGE CRACKS ARE NOW IN DASHBOARD. *TR

Unknown or Other
Filed Jul 22, 201186,000 milesFL

FAILED COMPONENTS= DRIVER AND PASSENGER SUNVISOR DRIVERS SIDE SUNVISOR FAILS TO REMAIN IN THE FULLY UPRIGHT POSITION WHEN PASSING OVER A BUMP, RESULTING IN REDUCED FORWARD VISIBILITY AND DISTRACTION TO DRIVER. SUBSEQUENT FAILURE OF PASSENGER SIDE SUNVISOR RESULTS IN DECREASED VISIBILITY TO DRIVERS RIGHT. INVESTIGATION THROUGH DODGE TRUCK WEBSITES REVEAL THIS PROBLEM EXPERIENCED BY OTHERS AND THAT DODGE REDESIGNED THE SUNVISOR IN 2005 MODEL YEAR. THERE IS NO AVAILABLE REPAIR, JUST A FULL REPLACEMENT OF SUNVISORS AT A COST OF UP TO $150.00 (PARTS/LABOR) AS DOCUMENTED ON DODGE TRUCK WEBSITES. SUNVISORS ON SUBJECT VEHICLE ARE NOW SECURED VIA SAFETY PINS AND VELCRO STRIPS TO PREVENT ACCIDENTAL VISOR MOVEMENT.

Structure
Filed Jul 20, 201148,000 milesSC

I HAVE A BLACK 2003 DODGE 3500 RAM. THE DASH HAS CRACKED IN 3 PLACES OVER THE PAST 3 YEARS. I JUST NOTICED ONE DAY THAT THERE WAS A CRACK AND THEN SEVERAL MONTHS LATER ANOTHER CRACK SPLIT ACROSS THE DASH. NOW IN THE PAST YEAR ANOTHER CRACK HAS APPEARED. THIS DASH IS CRACKING AND I HAVE USED A SUNSHIELD TO PROTECT IT. THE SUNSHIELD DOES NOT SEEM TO HELP, IT JUST CRACKS NO MATTER WHAT. *KB

Structure › Body
Filed May 25, 2011127,520 milesAZ

THE HAND GRIP IN THE CAB OF THE PICKUP HAS BROKEN AWAY TWICE SINCE I HAVE HAD THIS VEHICLE. THIS TIME I WRENCHED MY BACK WHEN THIS BROKE AWAY. I CONFRONTED DODGE DEALER AND THEY SAID ITS NOT A LIFTING HANDLE BUT AN ASSIST HANDLE? IF THEY PUT IT IN THE TRUCK THEY SHOULD MAKE IT SAFE ENOUGH SO THAT SOMEONE WON'T GET HURT

Structure
Filed May 21, 2011100,000 milesSC

I PURCHASED THIS TRUCK, DASH PANEL IS SEVERELY CRACKED AND COMING APART IN SEVERAL PLACES, THIS HAS BEEN REPORTED AS EARLY AS JUNE 2006 TO THE NHTSA, THIS IS A MFG. DEFECTIVE THAT HAS EFFECTED MANY TRUCK OF THIS MODEL, I HAVE ALWAYS TAKEN CARE OF THE INTERIOR OF THE TRUCK, MY BROTHER HAS A 2002 AND ITS THE SAME WAY. THIS IS A SAFETY ISSUE, CAN'T LAY ANYTHING ON IT, HAVE TO WARE GLOVES WHEN YOU CLEAN. *TR

Fuel System, Diesel
Filed Mar 31, 2011135,000 milesVA

SEEMS TO OCCUR WHEN IT IS DAMP OR RAINING. DOESN'T OCCUR WHEN IT IS DRY. REVS UP ON ITS OWN, EVEN IN GEAR WITH FOOT ON BRAKE. IT HAS DONE THIS AT LEAST ONCE. WHEN FIRST CRANKED UP IT HAS REVVED UP WIDE OPEN. IT HAS DONE THIS AT LEAST TWICE. WILL ACCELERATE ON ITS OWN WHILE DRIVING DOWN THE ROAD. HAS DONE THIS SEVERAL TIMES. WHEN ACCELERATING AND YOU LET UP ON THE ACCELERATOR A LITTLE IT ACTS JUST LIKE YOU HAVE TAKEN YOUR FOOT COMPLETELY OFF THE ACCELERATOR. IT HAS DONE THIS SEVERAL TIMES. AFTER THE WEATHER DRIES UP AND YOU CRANK IT A FEW TIMES THE CHECK ENGINE LIGHT WILL GO OFF. THE LIGHT WILL STAY OFF UNTIL THE NEXT TIME IT IS DAMP AND IT DECIDES TO GO CRAZY. THEN THE CHECK ENGINE LIGHT COMES BACK ON JUST AS SOON AS THE ENGINE STARTS TO ACCELERATE ON ITS OWN. I THINK THIS IS EXTREMELY DANGEROUS. *TR

Unknown or Other
Filed Jan 17, 201185,000 milesCA

MY 2003 DODGE 3500 TRUCKS DASH BOARD IS BROKEN/CRACKED IN SEVERAL PLACES. I HAVE REPORTED IT TO DODGE AND THEY HAVE OFFERED TO REPLACE IT WITH A 1000.00 CO-PAY. THIS IS A WIDE SPREAD PROBLEM AND I BELIEVE DANGEROUS AS BROKEN PARTS CAN BECOME DIS-LODGED DURING A COLLISION AND CAUGHT BY THE AIR BAGS. PLEASE KEEP ON DODGE TO DO THE RIGHT THING HERE. I WOULD BE WILLING TO HELP WITH THE COSTS BUT 1000.00 IS TO MUCH! *TR

Structure
Filed Jan 3, 2011125,000 milesAK

CRACKED DASH. *TR

Air Bags › Frontal
Filed Dec 24, 2010104,500 milesAR

THE DASHBOARD ON MY 2003 DODGE 3500 QUAD CAB HAD DEVELOPED CRACKS WHICH HAS SPLIT THE DASH INTO PIECES DIRECTLY IN FRONT OF THE PASSENGER SEAT AND DIRECTLY OVER THE PASSENGER SIDE AIRBAG. THE CRACKS AND BROKEN DASH PIECES WILL NOT ALLOW THE PASSENGER SIDE AIRBAG TO DEPLOY PROPERLY IN THE EVENT OF A CRASH AND NOT ONLY WILL THE AIRBAG HARM THE PASSENGER, THE BROKEN PIECES OF DASH WILL BE DANGEROUS AS WELL. THIS VEHICLE HAS BEEN PROPERLY MAINTAINED, AND IS IN GOOD CONDITION. THE DASH CRACKED AND BROKE AS A RESULT OF NORMAL DRIVING; THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THE DEALER SAID THAT THE VEHICLE IS OUT OF WARRANTY AND WILL NOT PAY TO REPLACE THE DASH. NOT ONLY WILL THE AIRBAG NOT DEPLOY PROPERLY DUE TO THE CRACKED AND BROKEN DASH AND THREATEN THE PASSENGER, IT COULD ALSO DEPLOY IN A MANNER HAZARDOUS TO THE DRIVER. THIS IS A DEFECT MANY 2003-2005 DODGE 3500 TRUCK OWNERS HAVE EXPERIENCED AND IS WIDELY DISCUSSED ON INTERNET FORUMS. DODGE 3500 2003 MODEL DASHBOARDS SHOULD BE RECALLED AND REPLACED BY DEALERS BECAUSE THE DEFECTIVE DASHES INSTALLED BY DODGE ARE A HIGH SAFETY HAZARD FOR PASSENGERS AND DRIVERS AS WELL DUE TO THE FACT THAT THEY WILL NOT ALLOW THE PASSENGER SIDE AIRBAG TO DEPLOY PROPERLY IN THE EVENT OF AN ACCIDENT. WHILE I MUST INCLUDE AN INCIDENT DATE BELOW THIS PROBLEM OCCURRED AND EXPANDED OVER THE COURSE OF 2010. *TR

Suspension › Front
Filed Oct 29, 2010TX

MY 2003 DODGE 3500 4X4 STARTED ABOUT A YEAR AND A HALF AGO, SHAKING VERY VIOLENTLY WHEN YOU DRIVE OVER A BUMP OR UNEVEN PLACE IN THE HIGHWAY AND YOU'RE DRIVING OVER 50 MPH. I TOOK IT TO A REPAIR SHOP AND THEY REPLACED THE STABILIZER SHOCK AND TRACK BAR BUSHINGS ALONG WITH TWO ROTORS AND HUB SEALS. STILL IT CONTINUED TO SHAKE. I NOW HAVE TAKEN IT AND AGAIN HAD THAT REPLACED ALONG WITH HAVING A KIT OF FIXES THE DODGE DEALERSHIP SELLS THAT IS SUPPOSED TO BE A FIX FOR THIS PROBLEM AND A LOT OF OTHER THINGS, STILL IT DID NOT FIX IT. MY MECHANIC WAS AT HIS WITS END AND SEARCHED THE INTERNET WHERE HE FOUND OVER TWO MILLION SITES FOR PEOPLE EXPERIENCING THE SAME PROBLEM WITH NO APPARENT FIX. I HAVE SPENT OVER $1500 AND IT STILL SHAKES VIOLENTLY. I USE MY TRUCK TO PULL LOADS AND NOW I'M AFRAID TO PULL ANYTHING WITH IT. I BOUGHT THE TRUCK BRAND NEW AND HAD NOT HAD ANY TROUBLE, EXCEPT OF COURSE WITH THE INJECTORS WHICH IS ANOTHER STORY, UNTIL NOW. IF YOU DO A SEARCH OF DODGE DEATH SHAKE, YOU WILL FIND THERE ARE MILLIONS OF US OUT THERE. THIS IS UNBELIEVABLE HOW IT CAN LITERALLY SHAKE THE STEERING WHEEL LOOSE FROM YOUR HAND AND TAKE THE VEHICLE OFF THE HIGHWAY. THIS VERY DANGEROUS AND I'M AFRAID DODGE IS TRYING TO SKIRT THE ISSUE OF A POSSIBLE DESIGN FLAW IN THE FRAME AND SUSPENSION. ALL THESE TRUCKS ARE BOUGHT TO CARRY A LOAD AND I AT TIMES WAS PULLING OVER 25,000 LBS. OF CATTLE AND THE THOUGHT OF HAVING THIS HAPPEN THEN, WOULD BE A RECIPE FOR DISASTER. IS IT GOING TO TAKE SOMEONE GETTI

Structure
Filed Oct 21, 201057,000 milesOH

THE DASHBOARD IN MY 2003 DODGE RAM 3500 TRUCK HAS TWO CRACKS THAT APPEARED OVER NIGHT WHILE IT WAS PARKED ONE RUNS COMPLETELY ACROSS THE CENTER THE OTHER CRACK IS ON RIGHT SIDE. THIS TRUCK HAS ONLY 57,000 MILES AND HAS NEVER BEEN OFF ROAD IS DRIVEN 3 MILES ROUND TRIP A DAY AND HAS BEEN MAINTAINED. *TR

Structure
Filed Sep 24, 201085,000 milesKS

I HAVE A 03 DODGE AND MY DASHBOARD IS CRACKING, DODGE WILL DO NOTHING TO RECTIFY THE PROBLEM OF WHICH THEY KNOW THEY HAVE. ONCE IT BEGINS CRACKING IF YOU ARE IN A WRECK THE PLASTIC PIECES WILL ACT AS A FLYING PROJECTILE AND COULD HARM SOMEONE. *TR

Fuel System, Diesel
Filed Sep 23, 201066,500 milesCA

THE LIFT/TRANSFER PUMP OF THE FUEL SYSTEM FAILED WHILE DRIVING ON THE FREEWAY. (SEPARATE FROM THE MAIN FUEL PUMP ). AFTER TALKING TO MY MECHANIC AND RESEARCHING ONLINE, I FOUND THAT APPARENTLY THE ORIGINAL SYSTEM WAS SUCH A TERRIBLE DESIGN, AND THE PROBLEM I HAD SO COMMON, THAT DODGE DOESN'T EVEN MAKE A REPLACEMENT PART FOR IT ANYMORE. INSTEAD, THEY SELL YOU A KIT WHICH REQUIRES ABOUT 5-6 HOURS OF LABOR TO TOTALLY RE-DO THE SYSTEM (PLUS $500 PARTS). CUSTOMER SERVICE? FORGET ABOUT IT. IF YOU FINALLY GET THROUGH TO TALKING TO YOUR "CASE MANAGER" ALL YOU'LL HEAR IS: "IT'S NO LONGER COVERED BY THE WARRANTY" THE PROBLEM MANIFESTED ITSELF BY MY TRUCK STALLING OUT IN THE FAST LANE ON THE FREEWAY DURING RUSH HOUR- NOT A LOT OF FUN TRYING TO STEER/BRAKE A 6000+ POUND TRUCK WITH NO POWER STEERING OR BRAKES! HOW COULD THIS NOT BE A SAFETY RECALL ISSUE? *TR

Structure
Filed Sep 3, 201099,000 milesTX

I OWN A 2003 DODGE RAM 3500 PICK UP TRUCK AND THE DASH BOARD IS SEVERELY CRACKED AND FALLING IN. THESE PIECES OF HARD, SHARP PLASTIC COULD BECOME PROJECTILES IN A COLLISION AND/OR INTERFERE OR DAMAGE THE AIRBAGS UNDERNEATH THE DASH. THIS IS A SERIOUS PROBLEM AND COULD BE VERY DANGEROUS. THERE ARE MANY PEOPLE HAVE THE SAME PROBLEM WITH THEIR DODGE TRUCKS. THESE ARE NOT JUST SMALL CRACKS. THERE ARE LARGE HOLES WHERE THE DASHBOARD HAS ACTUALLY CAVED IN. *TR

Structure
Filed Aug 24, 2010122,000 milesIL

2003 DODGE RAM 3500 DASH COVER HAS CRACKED AND SHATTERED. THERE HAVE BEEN NOT COLLISIONS, ETC. WITH THE TRUCK, IT JUST STARTED CRACKING. THEN THE LOCAL DEALERSHIP TOOK IT OUT 3-4 TIMES TO ATTEMPT TO REPAIR A HEATER CORE AND A/C PROBLEM. EACH REMOVE/REPLACE CYCLE RESULTED IN ADDITIONAL DAMAGE. CURRENTLY, TWO COMPLETED CRACKS THROUGH THE ENTIRE DASH, RUNNING PARALLEL WITH THE FRAME. THE FORWARD PORTION WITH THE DEFROST VENTS IS ALSO CRACKED AND 5 OF THE 7 VENTS ARE DAMAGED OR TOTALLY MISSING. NOTHING HAS EVER BEEN PLACED ON THIS DASH HEAVIER THAN A BASEBALL HAT, IT HAS NO SCRATCHES OF DINGS. THE EDGES OF THE CRACKS AND RESULTING HOLES IN THE DASH ARE SHARP AND WOULD CUT ANY EXPOSED SKIN THAT CAME INTO CONTACT WITH THEM. I WOULD HATE TO BE IN ANY COLLISION WITH THIS VEHICLE AS DASH PLASTIC WOULD BE FLYING EVERYWHERE. I REPEAT, THERE HAVE BEEN NOT COLLISIONS OR CRASHES WITH THIS VEHICLE. *TR

Structure
Filed Aug 19, 201099,000 milesTX

2003 DODGE CUMMINS 3500 4X4 DASH CRACKED IN SEVERAL PLACES SEVERAL OWNERS I KNOW HAVE THE SAME PROBLEM, THIS COULD BREAK OUT IN AN ACCIDENT AN INJURE SOMEONE. *TR

Electrical System
Filed Aug 10, 2010GA

I OWN A 2003 DODGE 3500 CUMMINGS DIESEL. THE PROBLEM IS THE TRAILER LIGHTS DID NOT WORK THE CAUSE I HAVE FOUND ON THE INTERNET IS THAT DODGE HAS WIRED INCORRECTLY AND CAUSES THE INTEGRATED POWER MODULE (FUSE BOX) TO FAIL. ALSO MY ECM HAS GONE BAD AS WELL. I NOW HAVE BEEN WAITING FOR REPAIRS FOR OVER 2 WEEKS I AM ONE OF 74 WAITING FOR A INTEGRATED POWER MODULE. MY COST AS I"M TOLD WILL BE OVER $1100 MOST TRUCK OWNERS WILL NOT KNOW THEY HAVE THIS PROBLEM BECAUSE THEY DO NOT PULL TRAILERS AS I DO. BUT I HAVE FOUND THIS TO BE A COMMON PROBLEM WITH PEOPLE WHO DO THE YEARS LOOK LIKE THEY OCCUR BETWEEN THE !999 THRU 2005 IN THE 1500 SERIES 2500 SERIES AND 3500 SERIES TRUCKS. *TR

Structure
Filed Aug 9, 2010IN

DASHBOARD SPLITS AND CAUSES SAFETY HAZARD. *TR

Structure
Filed Aug 2, 201084,000 milesLA

I FEEL THAT THE CRACKED PLASTIC DASHBOARD ON MY 2003 DODGE RAM 3500 4X4 LARAMIE GOES BEYOND A COSMETIC ISSUE INTO THE REALM OF A POSSIBLE MAJOR SAFETY CONCERN. THE DASH PIECES THAT BREAK OFF COULD FALL DOWN AND PINCH WIRING, CAUSE THE FAN TO JAM, ETC WHICH CAN CAUSE A POTENTIAL FIRE WHILE DRIVING DOWN THE ROAD. THIS DID NOT PERSONALLY HAPPEN TO ME BUT I HAVE READ ABOUT DODGE TRUCKS CATCHING FIRE WITH NO DEFINITE CAUSE DETERMINED THROUGH INVESTIGATION. *TR

Structure
Filed Jun 15, 201079,000 milesTX

I HAVE A 2003 DODGE 3500 AND THE DASH JUST STARTED FALLING APART. IT HAS LIKE 10 MAJOR CRACKS AND THEY JUST SUDDENLY APPEARED. I THINK IT IS GOING TO CAVE IN. *TR

Fuel System, Diesel
Filed Jun 10, 2010119,000 milesWV

FAILURE OF 2003 DODGE RAM 3500 WITH HO DIESEL ENGINE AND MANUAL 6 SPEED TRANSMISSION - ENGINE TURNS OVER BUT FAILS TO START. BEEN TO CROWN IN NITRO AND COURTS IN HURRICANE A TOTAL OF 7 TIMES. DEALERSHIPS FAIL TO FIX. HAVE SPENT APPROX. $2500 AND STILL NOT FIXED. CAN STALL AT INTERSECTION OR RAILROAD CROSSING CAUSING GRAVE INJURY OR DEATH; NEED HELP TO GET PROBLEM FIXED BY RECALL PROCESS. ALL CHRYSLER-DODGE SAYS "I APOLOGIZE". CHRYSLER-DODGE KNOWS OF PROBLEM B/C WILL FIX ON AS NEED BASIS IF UNDER WARRANTY; TOLD BY CROWN, NITRO THAT WE WERE LUCKY FUEL PUMP LASTED AS LONG HAS IT HAD WHEN REPLACED (WE HAD TO PAY) OVER A YEAR AGO. HAS CAUSED COMPOUNDED PROBLEMS WITH INJECTORS. MOSTLY LIKELY HAS CAUSED HIGH PRESSURE PUMP THEN INJECTORS TO FAIL AS THESE PARTS USE THE LUBRICATING PROPERTIES OF DIESEL FUEL AS THE LUBRICANT FOR THESE PARTS. *TR

Structure
Filed Apr 15, 2010OK

HOLES IN DASH OF DODGE TRUCKS WHICH LEAVE SHARP AND JAGGED EDGES. *TR

Structure
Filed Apr 5, 201068,000 milesFL

2003 DODGE RAM 3500 PICK UP TRUCK ... THE DASHBOARD IS SEVERELY CRACKING. THE DASHBOARD STARTING CRACKING IN NOV 2009 STARTING OFF AS A SMALL CRACK. NOW IN MARCH 2010 THE DASHBOARD IS CRACKING EVERYWHERE. WAS TOLD BY A DEALERSHIP IN 2009 THE DASH WAS $500. NOW DEALERSHIP IN MARCH 2010 SAYING DASH N/A IN THE USA. SPOKE W/ DODGE CORP LODGED A COMPLAINT. TOLD BY DEALERSHIP APRIL 2010 THAT NEW DASH IS AROUND $1800 BECAUSE NEW DASHBOARD AND DUCT WORK AREA NEEDED (THAT A NEW SYSTEM OF DASH/DUCT ARE NOW BEING USED.) THIS INDICATES THAT THERE IS A PROBLEM ON THE DASHES THAT DODGE CORP IS A WARE OF - BUT NOT ENOUGH CONCERN TO ISSUE RECALL. THIS IS A KNOWN PROBLEM WITH ALL RAMS FROM '98 TO '03 - THERE ARE COMPLAINTS LISTED ON THE INTERNET AND ON THE NEWS (CHANNEL 6 NEWS, ORLANDO, FL 2007 AND WLBT3, MS 5/2008). THE CRACKING DASHBOARD CAN ACT AS SHRAPNEL IN AN ACCIDENT CAUSING SERIOUS INJURY. THE EXPOSED WIRES IN THE SUNLIGHT CAN CAUSE MALFUNCTIONS WHILE DRIVING WHICH CAN LEAD TO AN ACCIDENT. *TR

Structure › Frame and Members
Filed Feb 14, 2010104,000 milesNY

WAS DRIVING ABOUT 70 MPH AND THE TRANSMISSION AND TRANSFER CASE FELL OFF THE TRUCK. *TR

SteeringCrash
Filed Jan 28, 2010143,000 milesTX

TL*THE CONTACT OWNS A 2003 DODGE RAM 3500 PICKUP. WHILE DRIVING 40 MPH THE STEERING WHEEL FAILED AND THE FRONT END BEGAN TO VIBRATE VIOLENTLY WHICH OVER CORRECTED ITSELF AND CRASHED INTO A DITCH. THE CONTACT WAS TRYING TO STOP THE VEHICLE BY PULLING THE STEERING WHEEL TO THE LEFT AND IT FAILED TO WORK. THE DEALER ADVISED THE CONTACT THAT THERE WAS A SAFETY RECALL; HOWEVER, HE WOULD HAVE TO PAY TO HAVE THE VEHICLE REPAIRED. THE DEALER ALSO STATED THAT THEY WOULD SELL HIM THE PARTS NEEDED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 143,000. UPDATED 11/16/10. *LJ

Structure › Body
Filed Dec 31, 2009TX

I HAVE A 2003 DODGE RAM 3500 W/CUMMINS DIESEL. A YEAR AGO (2008) THE DASHBOARD DEVELOPED A SMALL CRACK IN THE DASHBOARD. THINKING THAT IT WAS JUST A STRESS CRACK AND COMES WITH AGE I DID NOT THINK ANYMORE ABOUT IT UNTIL AS OF LATE, THE ENTIRE DASH IS SHATTERING AND COLLAPSING ONTO ITSELF. THIS IS DROPPING SHARDS OF PLASTIC INTO AREAS NOT INTENDED TO HAVE PLASTIC DROPPED INTO IT. I THOUGHT THAT THIS WAS AN ISOLATED CASE UNTIL I STARTED RESEARCHING THE PROBLEM AND FOUND THAT THIS IS A VERY COMMON PROBLEM WITH DODGE RAM TRUCKS. DODGE HAS EVIDENTLY REFUSED TO ACKNOWLEDGE THAT THIS IS A COMMON PROBLEM WITH THEIR QUALITY CONTROL. *TR

Tires
Filed Nov 18, 200962,499 milesAZ

GOODYEAR TIRE, WRANGLER SR/A, LT235/80R17E, MANUFACTURER 1503, BSW. TIRE SIDEWALL HAS EXTREME CRACKS ON BOTH SIDEWALLS FOR A DISTANCE OF 1 1/2 INCHES UP FROM THE RIM OF THE TIRE, THIS PROBLEM IS KNOWN AS THE" GOODYEAR SMILE". THE TIRES(7), ARE MOUNTED ON MY 2003 DODGE RAM P/U (DRW) 3500 AS OEM TIRES. THIS CRACKING IS SO EXTREME THAT I CAN ACTUALLY PUSH MY FINGER NAIL INTO THE CRACKS BY ABOUT 2/16TH'S OF AN INCH. GOODYEAR TIRE STORE DEALERS HAVE TOLD ME THAT THIS IS AN OZONE DEFECT AND NOT A MATERIAL DEFECT, THIS TRUCK HAS BEEN GARAGED ALL ITS LIFE WHEN NOT IN USE. I HAVE OBSERVED MANY OTHER TRUCKS WITH THE SAME PROBLEM MANUFACTURED BY THE SAME COMPANY. IN FACT, THE (5) GOODYEAR TIRES LT235/85R16E THAT WERE INSTALLED AS OEM TIRES ON MY 2004 HITCHHIKER (NUWA) 5TH WHEEL TRAILER WERE REPLACED BY GOODYEAR FOR CRACKING BETWEEN THE RIBS LENGTH WAYS. I STILL HAVE 7/32NDS OF TIRE TREAD LEFT ON THESE TIRES. THE CRACKING IS A MANUFACTURING DEFECT AND THEY DO HAVE TO BE REPLACED BEFORE I CAN TOW MY TRAILER AGAIN AS I AM AFRAID THAT ONE OR MORE OF THEM WILL BLOW WHILE ON THE ROAD. *TR

Suspension › Front
Filed Oct 27, 200998,900 milesAK

DEATH WOBBLE,FRONT END SHAKE. *TR

Electrical System
Filed Oct 27, 200999,000 milesAK

THE ALTERNATOR BRACKET IS CRACKED. IT COULD BREAK CAUSING THE ALTERNATOR TO FALL INTO THE ENGINE FAN ASSEMBLY. IF SOMEBODY WAS WORKING ON THE ENGINE AT THE TIME OF COMPLETE FAILURE,SERIOUS INJURY OR DEATH WILL OCCUR. SAME GOES FOR DRIVING DOWN THE ROAD AND THE FAILURE COULD CAUSE AN ACCIDENT. DODGE IS WELL AWARE OF THIS/HAS TSB'S YET WON'T PAY FOR THE BRACKET. *TR

Suspension › Front
Filed Oct 27, 200999,000 milesAK

I HAVE THE DEATH WOBBLE IN MY FRONT END. HIT A BUMP AT 55 MPH + AND THE FRONT END SHAKES SO BAD YOUR FORCED TO ALMOST COME TO A STOP. THE DEALER STATED MY DRAG LINK /TIE ROD ASSEMBLY,STEERING GEARS AND PITTMAN ARM ARE BAD. I HAVE NEVER PULLED CARRIED AN RV,NEVER DRIVEN OFF ROAD AND KEEP MY VEHICLES MAINTAINED PER THE MANUFACTURE. SPECS. WHY ARE THESE PARTS DEFECTIVE AT 99K MILES. CHECK THE DODGE FORUMS AND YOU'LL FIND A GREAT MANY OTHER OWNERS IN MY POSITION WITH WAY LESS MILES. THIS IS A DEFECT,PLAIN AND SIMPLE. *TR

Structure
Filed Oct 20, 2009TX

THE DASH ON MY 2003 DODGE RAM 3500 HAS MULTIPLE CRACKS THAT HAVE OCCURRED FROM NORMAL DRIVING NO WRECKS OR ACCIDENTS. I FEEL THAT THE PIECES OF HARD PLASTIC COULD BECOME LETHAL PROJECTILES IN AN ACCIDENT. *TR

Steering
Filed Sep 16, 200980,000 milesAZ

THE DEATH WOBBLE HAS HAPPEN SEVERAL TIMES- THE LAST TIME WAS AUG 2ND, 2009 ON THE FREEWAY GOING 75MPH PASSING A SEMI TRAILER, WE HIT A BUMP IN THE ROAD THE TRUCK BEGAN TO SHAKE VIOLENTLY, MY HUSBAND WAS TRYING TO CONTROL THIS SHAKE WHILE GOING 75MPH- IT WOULD NOT STOP UNTIL WE SLOWED DOWN AND PULLED OFF TO THE SIDE OF THE ROAD. WE ALMOST CAUSE AN ACCIDENT BUT THANKS TO MY HUSBAND EXCELLENT DRIVING SKILLS HE WAS ABLE TO AVOID AN ACCIDENT. WE HAVE REPLACE TIERODS, BALL JOINTS, STEERING BOX, TIRES, SHOCKS, AND MORE. I AM AFRAID TO GET BACK INTO THIS TRUCK. *TR

Suspension › Front
Filed Jul 22, 200945,000 milesPA

UPPER AND LOWER BALL JOINTS HAVE BEEN REPLACED 6 TIMES. DURING THE MOST RECENT REPLACEMENT MECHANIC DETERMINED THE PROBLEM TO BE AN IRREGULARITY IN THE MACHINING PROCESS WHICH PREVENTS THE UPPER BALL JOINTS FROM TIGHTENING PROPERLY, THUS CAUSING THE FAILURE OF THE NEW BALL JOINTS AND UNIVERSAL WHICH AS ALSO BEEN REPLACED TWICE. I CONSIDER THIS AN EXTREMELY SERIOUS SAFETY CONCERN WHICH COULD RESULT IN A SERIOUS ACCIDENT OR DEATH IF IT WERE TO OCCUR ON A MAJOR HIGHWAY AT 55 MPH. *TR

Structure
Filed Jul 21, 200943,000 milesTX

CRACKED DASH BOARD THAT COULD BECOME PROJECTILES IN THE EVENT OF A CRASH. THESE DASH BOARDS ARE MADE OF CHEAP PLASTIC AND CRACK BAD. *TR

Steering
Filed Jul 21, 2009150,000 milesFL

FOR OVER A YEAR OUR 2003 DODGE 3500 4X4 PICK UP HAS BEEN SHAKING WHEN THE RIGHT TIRE ON THE TRUCK GOES UP BEFORE THE LEFT. WE HAVE TAKEN IT TO MANY PLACES AND TOLD TO REPLACE SEVERAL PARTS THAT WAS SUPPOSE TO BE CAUSING THE PROBLEM. WE HAVE HAD TO PUT SEVERAL SETS OF TIRES ON THE TRUCK AND ARE IN NEED OF NEW TIRES NOW. THE LAST THREE TIMES THAT OUR TRUCK HAS DONE, WHAT I AM NOW BEING TOLD AND BELIEVE IT TO BE, THE DEATH WOBBLE... THE FRONT END OF THE TRUCK HAS SNAPPED AND SLUNG ME OFF THE ROAD. THIS HAPPENED TWICE IN ONE DAY. THE FIRST TWO TIMES IT HAPPENED THE ADJUSTMENT SLEEVE SNAPPED. THE THIRD TIME THE TIRE ROD SNAPPED. ALL THREE TIMES WERE NEAR DEATH FOR ME AND I DO NOT FEEL SAFE DRIVING IT ANYMORE. I NEED THE TRUCK FIXED BECAUSE WE ARE A ONE VEHICLE FAMILY AND WE BOTH WORK. THERE HAS BEEN SEVERAL RECALLS ON THE PARTS ON MY TRUCK THAT I WAS NOT NOTIFIED OF. MY TRUCK IS AT SORENSON SCHADE CHRYSLER DODGE IN LAKE WALES AND EVERYONE THERE HAS GIVEN ME A DIFFERENT EXCUSE WHY THEY ARE NOT RESPONSIBLE FOR MY TRUCK REPAIR. COULD YOU PLEASE HELP ME GET MY TRUCK REPAIRED SO THAT IT IS SAFE TO DRIVE SO THAT I CAN GET RID OF IT AND NOT WORRY ABOUT SOMEONE ELSE GETTING KILLED? PLEASE CONTACT ME AS SOON AS POSSIBLE. *TR

Structure
Filed Jul 16, 2009110,000 milesFL

DASH CRACKED UP. *TR

Structure › Body › Door
Filed Jul 1, 200997,000 milesCA

TL*THE CONTACT OWNS A 2003 DODGE RAM 3500. WHILE THE CONTACT WAS EXITING THE VEHICLE, THE HANDLE ABOVE THE DRIVER'S SIDE DOOR FAILED WHILE BEING USED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 97,000.

Power Train
Filed Jun 22, 2009MS

NOT SURE IF THIS IS A SAFETY PROBLEM. 90 PERCENT OF THE TIMES THAT I ATTEMPT TO START MY VEHICLE, I HAVE TO READJUST THE GEAR SWIFT. IT APPEARS TO HAVE SWIFTED TO NEUTRAL OR DRIVE. I START NOTICING THIS IN AUGUST, 2008. *TR

Steering
Filed May 29, 200956,000 milesAR

I WENT TO CHRYSLER WITH I THOUGHT SHOCK PROBLEMS .THE MECHANIC TOLD ME THERE WAS A RECALL ON THE STEERING LINKAGE HE TIM/ ALSO SAID CHRYSLER WOULD ONLY REPLACE ONE SMALL PART BUT THAT THE OTHER RODS AND BUSHINGS WOULD HAVE TO BE REPLACED ALSO BECAUSE THEY WERE PART OF THE PROBLEM AND IF I DID NOT REPLACE RODS AND BUSHINGS THEY WOULD EVENTUALLY BRAKE AND I WOULD HAVE NO STEERING CONTROL RIGHT NOW THE BUSHING ARE RATTLING REAL BAD AND THE STEERING IS LOOSE AND WALKS ON THE ROAD TIM THE MECHANIC SAID THIS IS ONE WHOLE PROBLEM AND ALL LINKED TOGETHER ALSO I HAVE COST GUARD INSURANCE AND SINCE PART IS ON RECALL THEY WOULD NOT PAY FOR THE OTHER PARTS WHICH WILL COST OVER 700.00 I FEEL CHRYSLER IS RESPONSIBLE AND NEED TO PAY CHRYSLER ALREADY HAD ONE REPAIR ON SAME BREAKDOWN LAST WEEK PLEASE CHECK INTO THIS FOR US. *TR

Suspension
Filed May 26, 200966,000 milesAR

TL*THE CONTACT OWNS A 2003 DODGE 3500. THE CONTACT STATED THAT THERE WAS A RECALL REGARDING THE STEERING LINKAGES ON HER VEHICLE. THE DEALER WILL ONLY PERFORM HALF OF THE REPAIR FOR FREE AND THE CONTACT MUST PAY $700 FOR THE OTHER HALF. THE VEHICLE IS CURRENTLY AT THE DEALER WAITING TO BE REPAIRED. THE CONTACT WILL CALL THE MANUFACTURER FOR ASSISTANCE. THE NHTSA CAMPAIGN ID NUMBER WAS 07E009000. THE FAILURE MILEAGE WAS 66,000. UPDATED 07/14/09. *LJ THE CONSUMER STATED THE PITMAN ARM WAS ON AN ANGLE WHICH CAUSED THE OTHER ARM TO TWIST AT AN ODD ANGLE AND CAUSED DAMAGE THE RUBBER GASKET. UPDATED 07/15/09.*JB

Structure
Filed Apr 23, 200944,000 milesTX

DASH JUST CRACKS PIECES, ALTHOUGH SMALL FOR THE MOMENT, FELL OUT OF THE DASH. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Dodge Ram 3500 → · Every Ram 3500 year → · How the figures are calculated →