2005 Dodge Ram 2500 complaints

TL*THE CONTACT OWNS A 2005 DODGE RAM 2500. WHILE DRIVING 60 MPH, THE CONTACT STRUCK A CRACK IN THE MIDDLE OF THE ROAD. THE STEERING WHEEL BEGAN TO SHAKE AND THE MIRRORS CRACKED. IN ADDITION, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE CONTACT CHANGED THE TIRES AND REPAIRED THE FRONT END, BUT THE FAILURE PERSISTS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000.

VEHICLE WOBBLES VIOLENTLY IF YOU HIT A BUMP IN THE ROAD TRAVELING AT SPEEDS BETWEEN 40 TO 75. IT SHAKES TO THE POINT WHERE I NEED TO SLOW DOWN SOMETIMES TO 15 MPH BEFORE IT STOPS. OTHER DRIVERS SEE THIS AND THEY SLOW OR PULL OFF THE ROAD TO GIVE ME ROOM. I HAVE TAKEN THE TRUCK TO THE DEALER AND THEY FIND NOTHING WRONG. I HAVE CHANGED ALL TIRES, RIMS, SHOCKS AND STEERING STABILIZER AND STILL THE PROBLEM IS THERE. THE TRUCK HAS 57K MILES ON IT NOW AND THIS PROBLEM STARTED APPROX 2 YEARS AGO AND I HAVE BEEN TRYING TO FIX IT EVER SINCE. THE DEALER ADVISES THERE IS NOTHING WRONG WITH THE TRUCK BUT I AM CERTAIN THAT IT IS SOMETHING MECHANICAL. A GOOGLE SEARCH REVEALED SEVERAL OTHERS WHO HAVE EXPERIENCED THIS SAME PROBLEM. THERE WAS ONE BLOG THAT STATED THAT THE STOCK TRACKING ARM IS THE CULPRIT AND MUST BE REPLACED. IT FURTHER ADVISED NOT TO REPLACE IT WITH ANOTHER STOCK TRACKING ARM AS THEY CONTINUE TO BE LEES THAN APPROPRIATE FOR THIS TRUCK. MY TRUCK IS BACK AT THE DEALER AT THIS TIME AND THIS INFORMATION WAS FORWARDED TO THE SERVICE ADVISOR. I AM HOPEFUL THAT THIS REPLACEMENT OF WHAT IS BEING DESCRIBED AS INADEQUATE FOR ITS APPLICATION WILL NOT BE THE BURDEN OF THE VEHICLE OWNERS. I AM ASSUMING THAT THE REPLACEMENT PARTS WOULD BE CHECKED AND THEIR DESIGN STANDARD BE ELEVATED TO PERFORM ON THEIR DESIGNED APPLICATION. THIS VIOLENT SHAKING IS WITHOUT A DOUBT A SAFETY ISSUE NOT ONLY TO THE OPERATOR AND PASSENGERS BUT ALSO TO OTHER MOTORIST IN CLOSE PROXIMITY. THE LAST INCIDENT OCCUR

TIE ROD END BROKE WHILE DRIVING DOWN INTERSTATE. NEW UPDATED STEERING PARTS WERE PUT ON AT MY EXPENSE SHOULD OF BEEN NOTIFIED OF UPDATED STEERING. THERE IS A DOZEN OTHER TRUCKS WITH SAME SET UP THAT OF DONE THE SAME THING. IT WAS A NEAR MISS OF A REALLY BAD WRECK DRIVING DOWN A SMOOTH INTERSTATE IT SHOULD OF NEVER HAPPENED. *TR

TL*THE CONTACT OWNS A 2005 DODGE 2500 DIESEL PICKUP. WHILE DRIVING LESS THAN 60 MPH, THE VEHICLE AUTOMATICALLY SHIFTED INTO NEUTRAL. HE DROVE OVER A SLIGHT SPEED BUMP AND THE VEHICLE SHIFTED ITSELF INTO NEUTRAL. THE DEALER STATED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE REPAIRS WERE GOING TO BE MADE UNDER WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 28,300 AND CURRENT MILEAGE WAS 29,000.

MY VEHICLE WILL STALL WHEN I APPLY THE BRAKES TO THE VEHICLE. THIS IN TURN CAUSES THE VEHICLE TO SHUT DOWN ALL POWER STEERING AND BRAKING. MY TRUCK IS A FAIRLY LARGE VEHICLE, AND WHEN YOU START TO BRAKE IN ADVANCE AND THE VEHICLE STALLS, ESPECIALLY WHEN ICY OUTSIDE ITS VERY HARD TO STOP THE VEHICLE. I HAVE REPORTED THIS TO MY DEALERSHIP AND BROUGHT MY VEHICLE IN ENDLESS TIMES, IT HAS SAT THERE FOR SEVERAL DAYS WHILE THEIR TECHNICIANS SIT AROUND AND TRY TO FIGURE WHAT THE PROBLEM IS... EVERYTIME THEIR ANSWER IS, WERE NOT SURE BECAUSE THIS IS THE FIRST ANYONE HAS EVER HEARD OF IT. WE FIXED "WHATEVER" BUT WE DON'T KNOW WHAT IT REALLY IT. EVERYTIME I THEN TAKE THE VEHICLE, IT STALLS, I'VE ALMOST KILLED A PEDESTRIAN AND REAR ENDED A TRUCK... WHAT WILL IT TAKE, SOMEONE TO GET KILLED BEFORE DODGE TAKES THIS AS A SERIOUS SAFETY PROBLEM? *TR

2005 DODGE DIESEL TRUCK UNDER WARRANTY. ONE DAY THE TRUCK STALLED OUT. TOOK IT TO ANNISTON LINCOLN DODGE OF ANNISTON AL. THEY HAD IT FOR 16 DAYS. THEY CALLED AND SAID THE LIFT PUMP WAS THE PROBLEM AND WAS REPLACED UNDER WARRANTY. NEXT THEY CALLED AND SAID REPLACING THE LIFT PUMP DID NOT RESOLVE THE PROBLEM. NEXT THEY SAID THEY WERE STUMPED AND HAD REFERRED IT TO CHRYSLER. CHRYSLER TOLD THEM IT WAS CONTAMINATED FUEL AND RECOMMENDED REPLACEMENT OF THE ENTIRE FUEL SYSTEM. THE DEALER GAVE ME A PARTS LIST TOTALING $11,000. BEFORE I COMMITTED TO A LARGE PROJECT LIKE THAT, I REQUESTED THAT A FUEL SAMPLE BE TAKEN AND ANALYZED. THE DEALER SAID THEY DID NOT DO THAT AND DID NOT KNOW WHERE IT COULD BE DONE. THE TRUCK STILL HAD A FUEL PRIMING PROBLEM THAT WAS NOT ADDRESSED. THEY SAID IF THE FUEL SYSTEM WAS GOING TO BE REPLACED ANYWAY; THE PRIMING PROBLEM WOULD BE REPAIRED. THEY CHARGED ME $1700.00 FOR THEIR EFFORTS. I DECIDED TO TAKE THE TRUCK TO BILL STAFFORD PONTIAC-CADILLAC-GMC OF TALLADEGA AL. THIS WAS THE DEALERSHIP WHERE I HAD PURCHASED THE TRUCK. THEY HAD THE TRUCK FOR 17 DAYS. AN $11,000 REPAIR WARRANTED A SECOND OPINION TO AT LEAST CONFIRM THE PATH FORWARD ON THE REPAIR. I ALSO REQUESTED A FUEL SAMPLE BE TAKEN, BUT THEY ALSO SAID THAT THEY DID NOT DO THAT AND DID NOT KNOW WHERE FUEL COULD BE ANALYZED. BILL STAFFORD HAD THE TRUCK FOR 17 DAYS. DURING THIS TIME, THEY ELIMINATED FUEL CONTAMINATION AS THE PROBLEM. THEIR DIAGNOSIS WAS THAT THERE WAS A FUEL PRIMING PROBLEM. THEY THEN IN

2005 DODGE RAM 2500 ROLLED BACK WHILE PARKED AND HIT ANOTHER VEHICLE. CONSUMER STATES THAT THE VEHICLE ROLLED BACKWARD AND HIT THE OTHER VEHICLE. CONSUMER'S INSURANCE COMPANY WOULD LIKE REIMBURSEMENT FOR PAYING FOR THE REPAIRS DUE TO A RECALL SENT OUT REGARDING THE VEHICLE SLIPPING OUT OF PARK.* KB

I RECEIVED A SAFETY RECALL NOTICE FROM DAIMLER CHRYSLER STATING THAT I NEED TO HAVE AN "OUT-OF-PARK ALARM SYSTEM" INSTALLED TO CORRECT A SHIFT LEVER ISSUE. MODEL YEARS 2003 THROUGH 2005 HEAVY DUTY PICKUP TRUCKS WITH AUTOMATIC TRANSMISSIONS AND A DIESEL ENGINE ARE AFFECTED. I AM APPALLED AT THIS OBVIOUS INADEQUATE ATTEMPT TO CORRECT A SHIFT LEVER ISSUE. CHRYLSER'S "FIX" IS NOTHING MORE THAN AN ANNOYING "IDIOT" ALARM USED TO MASK THE REAL PROBLEM. I REFUSE TO HAVE THIS ALARM INSTALLED ON MY TRUCK. *TR

WAS IN MY DODGE TRUCK IN A PARKING LOT. STARTED VEHICLE AND PULLED FORWARD ABOUT 6 FEET AND FELT LIKE I HAD RUN OVER A BOTTLE OR CAN. I STOPPED THE TRUCK, PUT THE TRUCK IN PARK AND LOOKED AT THE INDICATOR TO MAKE SURE IT WAS IN PARK. WITH THE ENGINE RUNNING I BEGAN TO EXIT THE VEHICLE AND AFTER 1 FOOT WAS ON THE GROUND THE HORN STARTED TO BLOW AND THE VEHICLE WENT INTO REVERSE. IT TRAVELED BACKWARDS FOR ABOUT 8 FEET BEFORE I COULD ENTER THE VEHICLE AND ENGAGE THE BRAKE. AS IT WAS GOING IN REVERSE, THE DOOR HIT A CONCRETE PILLAR USED TO SUPPORT PARKING LOT LIGHTS AND BENT THE DOOR FORWARD CONSIDERABLY PAST THE POINT OF NORMAL OPENING. THE DOOR WILL HAVE TO BE REPLACED ALONG WITH SOME ADDITIONAL BODY WORK. *TR

2005 DODGE PICKUP WITH PARK PROBLEMS. CUSTOMER STATES HER HUSBAND PUT THE TRUCK IN PARK AND LEFT IT RUNNING AND IT STARTING ROLLING BACKWARDS. SHE STATES THAT THE TRUCK KNOCKED HER HUSBAND DOWN. *KB THE DEALER INFORMED THE CONSUMER THERE WAS NOTHING WRONG WITH THE PARK GEAR. THE CONSUMER RECEIVED A RECALL IN THE MAIL RELATING TO THE PROBLEM SHE AND HER HUSBAND EXPERIENCED TWICE AND IS REQUESTING REIMBURSEMENT FOR THE DAMAGES INCURRED TO THEIR VEHICLE AS A RESULT OF THE MALFUNCTION. *JB THE CONSUMER CHECK THE BOX AS BEING INJURED, HOWEVER, THE DESCRIPTIONS SAYS HE WAS NOT INJURED. UPDATED 10/03/07. *JB

TL*THE CONTACT OWNS A 2005 DODGE RAM 2500. WHILE PULLING INTO THE DRIVEWAY AT 5 MPH, THE STEERING WHEEL LOCKED. THE CONTACT APPLIED THE BRAKES AND THE VEHICLE STRUCK THE CONCRETE WALL OF HIS GARAGE. THE VEHICLE WAS TOWED TO THE MECHANIC AND HE STATED THAT THE BRAKES FAILED. THE MECHANIC ALSO STATED THAT THE POWER STEERING SHAFT WAS DAMAGED AND THE BELT WAS WRAPPED AROUND THE FAN. THE CURRENT AND FAILURE MILEAGES WERE 36,693.

TL*THE CONTACT OWNS A 2005 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER 05V462000 (POWER TRAIN:AUTOMATIC TRANSMISSION) APPLIES TO HIS VEHICLE, BUT HE DOES NOT WANT THE SOFTWARE MODIFICATION WORK PERFORMED AS MENTIONED IN THE RECALL NOTICE. THE DODGE DEALER HAS BEEN NOTIFIED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 25,000.

AFTER DELIVERING VEHICLE TO DEALERSHIP FOR DIAGNOSIS, IT WAS DISCOVERED THAT THE INTER COOLER HAD FAILED. THE DEALERSHIP REFUSED TO REPAIR IT BECAUSE OF THE INSTALLATION OF AFTER MARKET PARTS. THE 2005 MODEL YEAR WAS THE ONLY YEAR TO USE PLASTIC END CAPS ON THE INTER COOLER. THE REPLACEMENT INTER COOLERS ARE WELDED ALUMINUM. THE MECHANIC NOTED THAT HE HAD REPLACE OTHER INTER COOLERS ON STOCK VEHICLES SUFFERING THE SAME PROBLEM I HAD. NOT HAVING ANY SUCCESS WITH THE DEALERSHIP I CONTACTED CHRYSLER AND WAS INFORMED THAT BECAUSE OF THE REPORTED AFTER MARKET PARTS I AM NOT COVERED UNDER WARRANTY AND THAT I AM NOT EVEN ELIGIBLE TO BRING MY VEHICLE TO ANOTHER DEALER FOR THEIR OPINION. THE VEHICLE IS A 2005 DODGE RAM DIESEL WITH 20,500 MILES ON IT. I HAVE PICKED THE TRUCK UP FROM THE DEALERSHIP AND WILL BE INSTALLING AN INTER COOLER MYSELF.

TL*THE CONTACT OWNS A 2005 DODGE RAM 2500 REGCAB 4X4 SWB. WHILE DRIVING 70 MPH, THE CONTACT HEARD A HUMMING NOISE FOLLOWED BY A LOUD EXPLOSION. HE LOOKED IN THE REARVIEW MIRROR AND NOTICED METAL PIECES OF THE TRANSFER CASE COMING FROM UNDER THE VEHICLE. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, HOWEVER, THEY FAILED TO ENGAGE. THE CONTACT COASTED THE VEHICLE INTO THE GRASS AND IT CAME TO A STOP. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. . THE CURRENT AND FAILURE MILEAGES WERE 58,000. RECEIVED 12/12/07. 4200 UPDATED 12/12/07. *JB

TL*THE CONTACT OWNS A 2005 DODGE RAM 2500. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR WOULD NOT UNLOCK WHEN USING THE KEY. THE DEALER REPAIRED THE VEHICLE, HOWEVER, THE CONTACT WAS UNSURE OF WHAT THEY REPAIRED. THE CURRENT MILEAGE WAS 18,500 AND FAILURE MILEAGE WAS 18,400.

I WAS DRIVING ON AN ACCESS ROAD WITH MY WIFE WHEN A VEHICLE PULLED OUT IN FRONT OF ME. I HIT THE BRAKES TO AVOID HITTING THE OTHER VEHICLE. I MAINTAINED CONTROL OF OUR VEHICLE AND STAYED IN THE SAME LANE NOT HITTING ANYTHING, BUT WE HEARD A POP AND THE VEHICLE STARTED SHAKING MAKING IT HARD TO CONTROL. I COULD NOT KEEP THE STEERING WHEEL STRAIGHT ANYMORE. THEN WE SMELLED A BURNING ODOR AND HEARD SOMETHING SCRAPING THE GROUND. WE PULLED OVER AND SAW THAT THE 4 WHEEL DRIVE SHAFT WAS HANGING DOWN. WE THEN TALKED WITH THE SERVICE ADVISOR AND HE INFORMED US IN HIS OPINION THAT THIS WAS THE RESULT OF AN ACCIDENT AND WE WOULD HAVE TO FILE UNDER OUR INSURANCE. WE LOOKED AT THE DAMAGE AND SAW A SMALL DENT IN THE FRONT DIFFERENTIAL CASING, BROKEN DRIVE SHAFT, TWO SUSPENSION ARMS BENT, AND DENT IN OIL PAN FROM THE AXLE BEING PUSHED BACK. WE INFORMED THE SERVICE ADVISOR THAT WE DID NOT HIT ANY VEHICLE OR ANY OBJECTS IN THE ROADWAY. WE ARE NOT GOING TO MAKE A FALSE CLAIM ON OUR INSURANCE FOR SOMETHING THAT IS A MANUFACTURING DEFECT WITH THE TRUCK. THE SERVICE ADVISOR BELIEVES THAT WE HIT SOMETHING WHICH MADE THE SMALL DENT IN THE DIFFERENTIAL CASING AND THIS CAUSED ALL THE OTHER DAMAGE DESCRIBED ABOVE. THERE IS NO WAY A SMALL DENT IN THE DIFFERENTIAL CASING COULD CAUSE ALL THE DAMAGE THAT OCCURRED. THIS DENT COULD HAVE OCCURRED FROM A ROCK HITTING IT; IT IS A VERY SMALL DENT. IF WE WOULD OF HIT SOMETHING, THERE PROBABLY WOULD HAVE BEEN DAMAGE TO THE FRONT BUMPER AND TRANSMISSION AS WELL W

ISSUE BEGAN JUST AFTER THE WARRANTY PERIOD WAS OVER, IF I TILTED MY STEERING WHEEL UPWARD THE HORN HONKED REPEATEDLY AND HEADLAMPS FLASHED. THEN A WEEK LATER, INTERMITTENTLY SMELL "ELECTRICAL BURN" AND THE A/C BLOWER MOTOR WOULD STOP, THEN START ETC ETC. I REMOVED THE COVERS TO THE STEERING COLUMN AND THE 10 GA. BLUE AND RED WIRES ARE BURNED ALONG WITH THE PLUG / PIGTAIL. IGNITION SWITCH, PIGTAIL AND WIRES WERE EXTREMELY HOT AND MELTING. FIRE IS EMINENT. IGN. SWITCH IS AVAILABLE BUT I WILL BE FORCED TO BUY THE FULL WIRING HARNESS! I HAVE NOT DONE THE REPAIR DUE TO THE FINANCIAL SETBACK FROM A BAD DESIGN. DODGE HAD THIS EXACT CONDITION IN 2000 ON 1994-1996 MODELS, SEE NHTSA CAMPAIGN: 00V135000. THIS IS THE SAME CONDITIONS, HIGH ELECTRICAL CURRENT FROM BLOWER MOTOR ROUTED THRU IGNITION SWITCH INSTEAD OF A RELAY WHEN THE BLOWER IS ON HIGH FOR AN EXTENDED PERIOD OF TIME. NO FIRE YET BUT AT THIS RATE THERE WILL BES SOON. *TR

AT SPEEDS OVER 50 MILES PER HOUR IF THE TRUCK HITS A POTHOLE OR MINOR BUMP IN THE ROAD, SUCH AS BRIDGE SEAMS, THE FRONT OF THE VEHICLE SHAKES VIOLENTLY. OCCURS CONTINUOUSLY. THE DEALER STATED"IT HAS THE OFF ROAD PACKAGE WHICH MAKES IT UNSTABLE?" MY MECHANIC REPEATEDLY BALANCED AND ROTATED THE TIRES BUT THE VEHICLE STILL SHAKES UNTIL THE SPEED IS LOWERED BELOW 40 MPH. HE HAS NOT FOUND ANY DEFECTIVE PARTS BUT AT THE RATE OF SHAKING IT IS BOUND TO BREAK FRONT END PARTS. OCCURED MORE OFTEN WHEN THE TRUCK WAS BRAND NEW AND DECREASED AS THE TIRES WORE. AFTER THE TIRES WERE REPLACED THE PROBLEM IS CRITICAL. THE NEW TIRES ARE THE SAME AS THE ORIGINAL EQUIPMENT.

TL*THE CONTACT OWNS A 2005 DODGE RAM 2500. WHILE DRIVING 55 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE # OF CYLINDERS WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 82,000.

TL*THE CONTACT OWNS A 2005 DODGE RAM 2500 REGCAB SWB. ON MARCH 31, 2007 WHILE DRIVING 70 MPH, THE CONTACT NOTICED BLACK SMOKE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE'S CRUISE CONTROL WAS ACTIVATED AND HE ATTEMPTED TO SWITCH LANES. AS A RESULT, THE VEHICLE BEGAN TO SWERVE FROM LEFT TO RIGHT AND EVENTUALLY CRASHED INTO A DITCH. THE CONTACT THEN SMELLED DIESEL FUMES AND NOTICED A LEAK COMING FROM THE ENGINE. THE NEXT DAY HE FOUND A LEAK IN THE HIGH PRESSURE INJECTION LINE WHICH CAUSED THE CLAMP THAT HOLDS THE LINE TOGETHER TO BECOME LOOSE. THE MANUFACTURER SENT OUT AN INVESTIGATOR TO TAKE PICTURES OF THE VEHICLE. THE CONTACT STATED THAT THE INVESTIGATOR DID NOT OFFER ANY REASON AS TO WHY THE FAILURE OCCURRED, OTHER THAN THE WEATHER. CHRYSLER STATED THAT THERE WAS NO MECHANICAL DEFECT AND THAT THE PART WAS STILL UNDER WARRANTY FOR REPAIR. HE STATED THAT WHEN HE TOOK HIS VEHICLE TO THE DEALER, THEY STATED THAT THEY WOULD NOT REPAIR THE VEHICLE DUE TO LEGAL PROCEEDINGS. A POLICE REPORT WAS FILED. THE CURRENT MILEAGE IS 23,679 AND FAILURE MILEAGE WAS 25,000.

TRANSMISSION CAME OUT OF PARK WHILE VEHICLE WAS NOT RUNNING. VEHICLE WAS PARKED ON SLIGHT INCLINE IN A BUSY STORE PARKING LOT. ABOUT 30-45 SECONDS AFTER WALKING INTO STORE VEHICLE ROLLED ACROSS PARKING LOT. SALES WOMAN CAME AND INFORMED ME. NEEDED RECALL REPAIRS, BUT VEHICLE WAS NOT RUNNING. CAMPAIGN WAS FOR VEHICLE RUNNING. THIS THE 2ND TIME THIS HAPPENED.*AK

2005 DODGE TRUCK CUSTOMER STATES THAT THE DEALERSHIP REFUSES TO REPAIR OR PERFORM THE NECESSARY RECALL INSTALLMENTS**CC THE CONSUMER RECEIVED A RECALL REGARDING THE OUT-OF-PARK ALARM SYSTEM. *JB

2005 DODGE RAM 2500 CUSTOMER TOOK CAR IN FOR RECALL AND WAS CHARGED WHEN LETTER STATED MODIFICATION SHOULD BE DONE WITH NO CHARGE. **CC THE CONSUMER STATED THE DEALER CHARGED HIM BECAUSE THEY HAD TO RECONNECT HIS XM SATELLITE RADIO TO COMPLETE THE RECALL. *JB

TL *- THE CONTACT CALLED REGARDING THE 2005 DODGE RAM 2500. THE CONTACT STATED THAT HE LEFT THE VEHICLE RUNNING AND EXITED THE VEHICLE. HE WALKED APPROXIMATELY 20 FT WHEN THE VEHICLE ACCELERATED IN REVERSE AND STRUCK A LIGHT POLE. THERE WAS DAMAGE TO THE DRIVER'S DOOR AND THE FRONT AND REAR BUMPER. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 25,000. THE CONTACT HAD NOT TAKEN THE VEHICLE TO DEALER FOR DIAGNOSIS. AFTER THE INCIDENT, THE CONTACT RECEIVED RECALL 05V462000 CONCERNING THE POWER TRAIN : AUTOMATIC TRANSMISSION. *AK UPDATED 03/30/07. *JB

WHILE ROTATING MY TIRES AT 30,000 MILES, I DISCOVERED SOME TOP-TO-BOTTOM PLAY ON THE RIGHT FRONT WHEEL. THINKING THIS COULD BE POSSIBLE WHEEL BEARING WEAR, I TOOK IT TO THE DEALER WHO DIAGNOSED THAT THE RIGHT FRONT UPPER BALL JOINT NEEDED TO BE REPLACED. WORK TO BE PERFORMED UNDER WARRANTY. *NM

DT*: THE CONTACT STATED THE PASSENGER SEAT BELT WOULD NOT ALLOW THE PASSENGER TO LEAN FORWARD. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO WAS NOT ABLE TO FIND THE CAUSE OF THE PROBLEM. THE CONSUMER STATED THE SEAT BELT HAS BEEN REPAIRED. UPDATED 01/10/07. *JB

ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE. CONSEQUENCE: THIS ERROR IS AN UNINTENDED ACTION THAT MAY RESULT IN A LACK OF TRANSMISSION PARK PAWL ENGAGEMENT AND POSSIBLY DELAYED REARWARD MOVEMENT OF THE VEHICLE. REMEDY: DEALERS WILL PERFORM A SOFTWARE MODIFICATION TO EQUIP THESE VEHICLES WITH AN OUT-OF-PARK ALARM. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. DODGE IS SAVING A BUNDLE OF MONEY BY GOING THIS ROUTE.....INSTEAD OF FIXING THAT SLIPPERY INDENT BETWEEN PARK AND REVERSE SELECTOR POSITIONS WE HAVE TO LIVE WITH A HORN BLOWING. I SOMETIMES NEED TO OPEN MY DOOR WHILE BACKING UP. NOW I HAVE TO LISTEN TO A HORN BLOWING AS WELL AS MY NEIGHBORS. TELL CHRYSLER THERE ARE PUTTING A BAND AID OVER AN OPEN WOULD THAT NEEDS STITCHING. *NM

CONSUMER COMPLAINT CONCERNING THE OUT OF PARK ALARM. *TS THE CONSUMER RECEIVED THE RECALL FOR THE INSTALLATION OF AN OUT OF PARK ALARM. THE SOFTWARE MODIFICATION WILL HELP ENSURE THAT THE CONSUMER HAS PROPERLY PLACED THE SHIFTER LEVER INTO THE PARK POSITION BEFORE ATTEMPTING TO EXIT THE VEHICLE. THE OUT OF PARK ALARM, WHICH IS THE BLARING OF THE HORN, IS ONLY LINKED TO THE DRIVER'S DOOR. IF ANY OF THE OTHER DOORS WERE OPENED WHILE THE VEHICLE WAS OUT OF PARK THE DRIVER WOULD NOT BE NOTIFIED. RECALL NUMBER 05V462000 . *NM

I BELIEVE NHTSA RECALL 05V46200 HAS PROBLEMS. THE DEALERSHIP SAID THAT THE HORN HONK ONLY HONKS WHEN YOUR FOOT IS OFF THE BRAKE AND YOUR DOOR IS OPEN AND YOU ARE IN REVERSE. THE HORN HONKS AT NO PARTICULAR TIME IF FOUND. DEALERSHIP COULD NOT GET IT TO HONK WHEN THEY DID ALL THREE REQUIREMENTS WHEN I COMPLAINED TO THEM. ALSO THE RECALL THEY SENT OUT DID NOT SAY THE HORN WOULD HONK. MY AND OTHER VEHICLES ARE EMERGENCY VEHICLES AND THE HORN HONKING AT UNKNOWN TIMES IS NOT ACCEPTABLE AND ON SWAT OPERATIONS THE TRUCKS CAN NOT BE USED FOR FEAR OF THE HORN GOING OFF. THE DEALERSHIP SAID THAT THEY CAN NOT TAKE THIS RECALL OFF AND THEY SAID THE RECALL IS MANDATORY BY NHTSA AND WE ARE STUCK WITH THE RECALL. MY PROBLEM IS: 1. THE RECALL SHOULD HAVE SAID THAT THE HORN WILL NOW START HONKING ONCE THE RECALL WAS DONE. 2. THE RECALL SHOULD WORK AND THE HORN NOT GO OFF AT ANY TIME. 3. THAT DODGE SHOULD NOT SAY THIS IS A NHTSA REQUIRED RECALL AND MANDATORY AND THE RECALL CAN NOT BE TAKEN OFF IF THAT IS TRUE. *NM

THE DRIVER SEAT MECHANISM FAILED DURING MILD ACCELERATION, CAUSING THE DRIVER TO BE THROWN BACKWARDS. THE SEAT TILT MECHANISM HAS A PLASTIC AND METAL GEARBOX THAT BROKE CAUSING THE SEAT TO SWING FORWARD UNDER BRAKING AND BACKWARD UNDER ACCELERATION. THIS CAUSES CONTROL PROBLEMS AS THE MOVEMENT IS ABOUT 1 FOOT. THE DEALER WAS PRESSURED TO REPLACE THE FAILED PART AND CLAIMS THIS IS THE FIRST TIME IT HAS EVER OCCURRED. THE TRUCK WAS 15 MONTHS OLD AT THE TIME OF FAILURE WITH 56,000 MILES ON THE ODOMETER. THE PART HAS NOT BEEN IMPROVED, SO I AM LOOKING AT REPLACING THIS MECHANISM EVERY 15 MONTHS! THIS SEAT TILT MECHANISM ON THE POWER SEAT IS NOT DESIGNED PROPERLY. *NM

(1)I PUT THE SHIFT SELECTOR IN 'PARK' GOT OUT OF MY TRUCK, OPENED THE TAIL GATE STARTED TO UNLOAD CARGO (2) THE TRANSMISSION SHIFTED INTO REVERSE AND THE TRUCK TRIED TO RUN OVER ME (3) I GOT OUT OF THE WAY AND STOPPED THE TRUCK. IT HAS HAPPENED MANY TIMES SINCE THEN BUT SINCE I EXPECT AND ANTICIPATE THE INCIDENT IT IS WITHOUT CONSEQUENCE. *JB

DT*: THE CONTACT STATED THAT RECALL # 05V462000 PERTAINING TO THE POWER TRAIN: AUTOMATIC TRANSMISSION WAS A COVER UP FOR THE DIESEL PARK PROBLEM. BY INSTALLING AN ALARM THAT ONLY ACTIVATED WHEN THE DOOR WAS OPENED DOES NOT ALLEVIATE THE PROBLEM. THIS ACTION BY THE MANUFACTURER WAS TO AVOID FIXING THE REAL PROBLEM. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED.

VEHICLE TYPE : 2005 DODGE 2500 DIESEL AUTOMATIC TRANSMISSION. TRUCK WAS RECALLED FOR A PROBLEM WITH TRANSMISSION NOT GOING INTO PARK. THE FIX WAS TO INSTALL AN ALARM THAT SOUNDS THE HORN WHEN THE TRUCK IS IN REVERSE, DRIVER'S DOOR IS OPEN AND THE FOOT BRAKE IS RELEASED. THIS IS THE CONDITION A TRUCK DRIVER WOULD USE WHEN HOOKING UP TO A BOAT, UTILITY TRAILER OR A RV. THIS IS NOT A FIX FOR THE REAL PROBLEM BUT GENERATES MORE PROBLEMS BY MAKING IT VERY HARD TO LOOK TO THE REAR OUT OF THE DOOR WHEN BACKING UP TO MAKE A HOOKUP WITH OUT THE HORN SOUNDING. IT IS CAUSES A PROBLEM IN CAMPS SITES AND BOAT RAMPS WHERE BACKING UP AND NEEDING TO LOOK OUT THE DOOR FOR SAFETY. *JB

DT*: THE CONTACT STATED THE VEHICLE WAS IN PARK AND WITHOUT CHANGING GEARS WENT INTO REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT TAKEN TO A SERVICE DEALER TO ADDRESS THE PROBLEM AND A POLICE REPORT WAS NOT TAKEN.*AK

2005 DODGE 2500 CONSUMER RECEIVED RECALL FOR GEAR SHIFTER. MECHANIC DID NOT REPAIR THE ISSUE. *KB THE CONSUMER WAS INFORMED BY THE MANUFACTURER THAT THE RECALL HAD BEEN COMPLETED AND NOTHING ELSE COULD BE DONE. THE CONSUMER STATED THE ORIGINAL DEFECT HAD NOT BEEN CORRECTED. THE CONSUMER NOTICED THAT THE VEHICLE WAS BECOMING MORE DIFFICULT TO SHIFT INTO PARK AND SOMETIMES WHEN HE OPENS THE DOOR WHILE BACKING UP THE HORN DOES NOT SOUND. THEREFORE, THE ORIGINAL SAFETY HAZARD STILL EXISTS. THE CONSUMER ASSUMED THE DEALER WAS GOING TO ADJUST THE SHIFT LINKAGE, BUT HE SOON DISCOVERED, THEY HAD DONE NOTHING TO THE SHIFTER. *JB

VEHICLE WAS RECALLED TO REMEDY FAILURE TO GO INTO PARK. MFR'S. SOLUTION WAS TO MAKE THE HORN BLOW IF THE TRUCK WASN'T FIRMLY IN PARK. THIS WAS NEVER EXPLAINED TO ME, AND I THOUGHT THE HORN BLOWING WAS AN ELECTRICAL PROBLEM IN THE STEERING COLUMN. IF THE DEALER DOESN'T TAKE THE TIME TO EXPLAIN THE SO-CALLED FIX TO THE VEHICLE OWNER, IT'S A USELESS EXERCISE. AS FAR AS THE HORN WARNING GOES, THIS IS ONLY A BAND-AID ON A SERIOUS PROBLEM. THE HAZARD STILL EXISTS. *NM

DODGE REFUSES TO FIX A PROBLEM FOR WHICH THERE IS A SERVICE BULLETIN #2101605 I HAVE BEEN THREE TIMES TO GET SOMETHING DONE. THE DEALER SAYS I AM NOT COVERED BY THE BULLETIN, BUT THAT I DO HAVE THE PROBLEM. THE DEALER CALLED DODGE AND THEY WILL NOT APPROVE THE REPAIR. THEY SAY IT IS OKAY TO HAVE A 4 TO 10 SECOND DELAY IN THE TRANSMISSION BEING OPERABLE WHEN SHIFTED INTO GEAR. THE ENGINES REVS UP AND THE TRUCK ROLLS, UNTIL IT FINALLY CATCHES INTO GEAR. I HAVE 24,000 MILES ON MY 2005 RAM 2500. I TOLD THEM (ON THE THIRD VISIT JULY 18) THAT I BECAME AWARE OF THE ISSUE BEING KNOWN ABOUT AFTER SOME ONE TOLD ME IT WAS A COMMON PROBLEM. DODGE SAID THEY WERE UNAWARE OF IT UP UNTIL I PROVIDED PROOF OTHERWISE. I NEED MY VEHICLE FIXED. MY PROBLEM IS GETTING WORSE. WHAT GOOD IS MY WARRANTY WHEN THEY WILL NOT FIX A SIGNIFICANT DEFECT? *NM

DT*: THE CONTACT STATED WHILE DRIVING 55MPH ANOTHER VEHICLE PULLED OUT IN FRONT OF THE CONTACT'S VEHICLE CAUSING AN ACCIDENT. THIS WAS A FULL FRONTAL IMPACT AND NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO AIR BAGS LIGHTS ILLUMINATED IN THE VEHICLE PRIOR TO THE ACCIDENT. THE SEAT BELTS WERE IN USE; HOWEVER INJURIES DID OCCUR. THERE WAS EXTENSIVE DAMAGE TO THE FRONT END OF THE VEHICLE. A POLICE REPORT WAS FILED AT THE SCENE AND THE DEALERSHIP HAS BEEN INFORMED.

I HAVE BEEN LOCKED OUT OF MY 2005 DODGE 2500 TRUCK WITH THE ENGINE RUNNING. THE LOCK ASSEMBLY ON THE TRUCK BECAME NON-OPERATIONAL WITH THE KEY AND DOOR HANDLE. EVEN WITH A SPARE KEY, IT WAS USELESS. I HAD TO CALL MY WIFE TO BRING ME THE EXTRA FOB ( ELECTRONIC DOOR OPENER) TO GET IN THE TRUCK. A CONTRIBUTING FACT WAS THAT THERE WAS NOT A LOCK ON THE PASSENGER HANDLE. MY QUESTION IS WHAT WOULD HAPPEN IF THE VEHICLE WAS A STANDARD MODEL WITHOUT A FOB? THE DEALERSHIP SAID THAT THEY HAVE SEEN THIS HAPPEN SEVERAL TIMES. BY THE WAY, MY DEALER WAS VERY HELPFUL. BUT WHAT ABOUT OTHER INSTANCES OF THIS OCCURRING. *NM

CONSUMER 2005 DODGE RAM 2500 SLIPPED OUT OF PARK IN TO REVERSE. *TS THE CONSUMER STATED THE RECALL WORK HAD ALREADY BEEN PERFORMED, HOWEVER, THE VEHICLE STILL SLIPPED INTO REVERSE, THE ALARM DID HOWEVER ACTIVATE, BUT IT DIDN'T WARN THE CONSUMER BEFORE HE EXITED THE VEHICLE, WHICH WAS SUPPOSE TO ACTIVATE ONCE THE CONSUMER LEFT THE DOOR OPEN. *JB

ON APRIL 30, 2006, WHILE PARKING MY CAMPER IN MY DRIVEWAY I SHIFTED THE TRANSMISSION IN TO (PARK); SET THE EMERGENCY BRAKE; LEFT THE ENGINE RUNNING; GOT OUT OF THE TRUCK TO GO SET A CHOCK ON THE CAMPER TIRES AND LEFT THE DOOR OPEN (NOTE THAT I HAVE HAD THE RECALL WORK PERFORMED WHICH ACTIVATES THE ALARM SHOULD THE DOOR BE OPEN, THE ENGINE RUNNING, AND THE TRANSMISSION ENGAGED IN REVERSE). IT TOOK ME APPROXIMATELY FOUR TO FIVE SECONDS TO GET TO THE PASSENGER SIDE OF THE CAMPER TO SET THE CHOCKS WHEN THE ALARM ACTIVATED INDICATING THAT THE TRANSMISSION HAD SLIPPED INTO REVERSE. THEREFORE; NOT ONLY DID THE TRANSMISSION FAIL TO PROPERLY STAY ENGAGED IN THE PARK POSITION BUT THE ALARM FEATURE ALSO FAILED TO WARN ME WHEN I GOT OUT OF THE TRUCK. LET ME ELABORATE ON EXACTLY HOW THE PROBLEM WAS IDENTIFIED AND CONTINUES TO OCCUR WITH MY SPECIFIC TRUCK: FIRST OF ALL; IT DOESN'T HAPPEN EVERY TIME BUT WHEN IT DOES HAPPEN; THE POSITION INDICATOR (THE SQUARE MARQUEE THAT ENCIRCLES THE CURRENT GEAR POSITION) IS NOT ILLUMINATED AROUND ANY GEAR POSITION, PRNDL, BUT SPECIFICALLY NOT AROUND PARK OR REVERSE. AS THE OPERATOR, I HAVE TO MAKE A VERY DELIBERATE ACTION TO PUSH THE SHIFT LEVER IN TO THE PARK POSITION AND VISUALLY CONFIRM THAT IN FACT THE TRANSMISSION IS IN PARK, AS INDICATED BY THE MARQUEE. HOWEVER, GIVEN THE SITUATION I MENTIONED ABOVE WHILE PARKING MY CAMPER '' I AM NOT CONVINCED THAT THE TRANSMISSION WILL STAY IN THE PARK POSITION. DCC''S SOLUTION OF INSTALLING AN ALARM TO WARN YOU

DT*: THE CONTACT STATED WHILE DRIVING 45 MPH THE TIRE HIT A CURB AND THE DRIVER LOST CONTROL OF THE VEHICLE AND HIT A TREE. ONE PERSON WAS INJURED. A POLICE REPORT WAS TAKEN. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE SEAT BELTS WORKED CORRECTLY. THE DEALERSHIP HAS NOT BEEN NOTIFIED. THE CONSUMER EJECTED FROM THE VEHICLE. UPDATED 05/30/06. *JB

DT*: THE CONTACT STATED A RECALL REMEDY WAS PERFORMED. NHTSA RECALL # 05V462000, REGARDING POWER TRAIN: AUTOMATIC TRANSMISSION. THE REMEDY THAT WAS PERFORMED IS A HORN BLOWING ALARM ALERTING THE VEHICLE IT IS NOT IN PARK. WHEN THE VEHICLE IS IN REVERSE AND THE DRIVER'S DOOR IS OPENED THE HORN BLOWS TO ALERT THE DRIVER. ALSO, WHEN THE VEHICLE IS IN PARK AND THE VEHICLE IS EXITED, WHEN IT IS PUT INTO REVERSE AND THE DOOR IS CLOSED THE ALARM WILL SOUND UNTIL THE VEHICLE IS PUT BACK INTO THE PARK POSITION. UPDATED 06/12/06. *JB

DT*: THE CONTACT STATED WHILE TRAVELING AT HIGH SPEEDS OF 75-80 MPH AND WHEN GOING OVER A BUMP IN THE ROAD, THE STEERING WHEEL JERKED BACK AND FORTH VIOLENTLY. THE FRONT END SHOOK BADLY; MORE ON THE DRIVER'S SIDE. THIS IS THE FOURTH TIME THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR THIS PROBLEM. THE FIRST TIME THE DEALERSHIP REPLACED THE SWAY BAR BUSHINGS. THE SECOND AND THIRD TIMES THE DEALER PUT AN EXTRA SHOCK ON THE STEERING STABILIZER BAR AND REPLACED AN UNKNOWN STEERING PART. THE PROBLEM RETURNED AFTER EACH ATTEMPT TO REMEDY BY THE DEALER AND ONLY OCCURS AT HIGHWAY SPEEDS.

DT*: THE CONTACT STATED WHILE USING THE TOW HAUL BUTTON, THE BUTTON ENGAGED INTO THE WRONG GEAR. THIS WAS ESPECIALLY HARD TO MANEUVER WHEN DECLINING AND TOWING A TRAILER. THE VEHICLE WAS SPEEDING UP INSTEAD OF DOWN SHIFTING. IT WAS TAKEN TO THE DEALER FOR INSPECTION; HOWEVER, THE DEALER DETERMINED THE VEHICLE WAS DESIGNED THAT WAY AND OPERATED CORRECTLY.

DT*: THE CONTACT STATED DURING HURRICANE KATRINA, THE VEHICLE GEAR SHIFT WAS PLACED IN PARK NEAR A LEVEE WITH THE ENGINE RUNNING. ALTHOUGH, THE VEHICLE WAS IN PARK IT ROLLED DOWN A STEEP GRADE AND INTO A NEARBY POND. THE VEHICLE WAS SUBMERGED INTO 10 FEET OF WATER WITH THE ENGINE RUNNING. THE CONTACT EXITED THE VEHICLE WITHOUT ANY INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS EXTRACTED FROM THE POND BY A TOWING SERVICE. THE VEHICLE WAS INSPECTED BY AN INSURANCE AGENCY; DUE TO THE WATER DAMAGE THE VEHICLE WAS TOTALED.

2005 DODGE RAM WITH DIESEL AND AUTOMATIC TRANSMISSION. RECEIVED A RECALL NOTICE MARCH 28, 2006 THAT WILL ADD ALARM FUNCTION IF DRIVER DOOR IS OPENED, ENGINE RUNNING AND VEHICLE NOT IN PARK. THIS IS NOT A FIX TO A PROBLEM REPORTED BY OTHERS THAT THE VEHICLE WILL INADVERTENTLY SHIFT INTO REVERSE WITH THE SHIFTER INDICATING "PARK". IF THERE IS A PROBLEM WITH THE SHIFTER MECHANISM, IT MUST BE FIXED. MANY DRIVERS BACKUP THE LAST FOOT OR TWO WITH DRIVERS DOOR OPEN WHEN CONNECTING TRUCK TO A TRAILER. THE PROPOSED FIX IN THE RECALL MAKES THE VEHICLE LESS USABLE. I WOULD NOT HAVE PURCHASED THIS NEW TRUCK IF I HAD BEEN AWARE OF THE "RUBE GOLDBERG" BANDAID PATCH RATHER THAN FIXING THE SHIFTER PROBLEM. I WOULD ENCOURAGE NHTSA TO DISAPPROVE THE CURRENT RECALL AND DEMAND THAT THE PROBLEM BE SOLVED WITH A FUNCTIONAL SHIFTER MECHANISM. I CONSIDER THE FIX PROPOSED BY THE RECALL TO BE TOTALLY UNACCEPTABLE AND REFUSE TO HAVE IT INCORPORATED ON MY TRUCK BECAUSE IT MAKES CONNECTING TO A TRAILER MORE DIFFICULT AND TIME CONSUMING. I HAVE NOT HAD A PROBLEM WITH MY TRUCK BUT NOW ALWAYS SET THE PARKING BRAKE WHEN GETTING OUT OF THE TRUCK BECAUSE OF UNCERTAINTY OF THE SHIFTER. *JB

DT*: THE CONTACT STATED THE VEHICLE HAD 6,000 MILES WHEN THE TIRES STARTED SHOWING SIGNS OF WEAR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION OF THE TIRES. THE DEALER DETERMINED THE CAUSE OF THE TIRE WEAR WAS DUE TO BOTH FRONT UPPER AND LOWER BALL JOINTS BEING SEVERELY WORN. THE DEALER REPLACED THE BALL JOINTS AND THE VEHICLE OPERATED NORMALLY.

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTER INDICATOR JUMPED INTO REVERSE AND RAN OVER THE CONTACT AND CRASHED INTO A FENCE. THE CONTACT RECEIVED MINOR INJURIES; HOWEVER, THE POLICE WERE NOT CONTACTED SINCE THIS HAPPENED ON PRIVATE PROPERTY. THE DAMAGE TO THE FENCE WAS ADDITIONAL PROPERTY DAMAGE. TWO DAYS LATER, THE CONTACT RECEIVED A RECALL NOTIFICATION ON NHTSA # 05V462000, CONCERNING THE AUTOMATIC TRANSMISSION. THE MANUFACTURER WAS ALERTED ABOUT THE ACCIDENT AND SENT A REPRESENTATIVE TO INVESTIGATE. THE INVESTIGATOR DETERMINED THE TRANSMISSION HAD GONE IN REVERSE AND WAS THE CAUSE OF THE FAILURE. THE INVESTIGATOR RECHECKED THE VEHICLE AFTER THIS RECALL WORK WAS PERFORMED AND DEEMED THE VEHICLE "UNSAFE". THE INVESTIGATOR STATED THE ALARM PATCH THAT WAS PLACED ON THE TRANSMISSION TO ALERT THE CONTACT THAT THE TRANSMISSION WAS AGAIN GOING INTO REVERSE, WAS A SHORT TERM REPAIR AND THE VEHICLE WOULD HAVE THE SAME PROBLEM AGAIN. THE CONTACT IS UNPLEASED WITH THE REPAIR THAT WAS MADE AND VERY AFRAID TO DRIVE THE VEHICLE FOR FEAR OF SAFETY.

DT*: THE CONTACT STATED A NHTSA RECALL # 05V462000, CONCERNING THE AUTOMATIC TRANSMISSION WAS RECEIVED. HOWEVER THE VEHICLE DID NOT HAVE THE PROBLEM ASSOCIATED WITH THE RECALL. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP BECAUSE THE CONTACT DOES NOT APPROVE OF THE MANUFACTURERS REMEDY.