Page 10 of 14 · complaints 451–500 of 661

2003 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Steering
Filed Nov 24, 2009136,839 milesKS

I EXPERIENCED WHAT DODGE OWNERS ARE CALLING THE "DEATH WOBBLE" TODAY 24 NOV 2009 AFTER I HAD THE FRONT U-JOINTS REPLACED ON BOTH FRONT WHEELS AND THE U-JOINTS REPLACED ON THE REAR DRIVE SHAFT. I CONTACTED DAVIS MOORE IN WICHITA KS AND THEY SEEM UNCONCERNED ABOUT THE PROBLEM. I WAS DOING 60 MPH ON SOMEWHAT SMOOTH ROAD. I RAN OVER A SEAM THAT WHERE THE CONCRETE MEETS AND THAT'S WHEN I GOT THE WOBBLE THAT NEARLY DROVE ME INTO THE GUARD RAIL. I HAD EXPERIENCED IT BACK IN JULY 09 IN A TURN GOING OVER A BRIDGE. I DROVE OVER A SLIGHT BUMP IN THE ROAD AND THAT'S WHAT STARTED IT. MY WIFE INFORMED ME THAT SHE EXPERIENCED IT BACK IN APRIL 09 SAME THING DROVE OVER A BUMP AND THE WOBBLE STARTED. THE WOBBLE TODAY HAS CAUSED THE STEERING DAMPENER TO START LEAKING. AT A COST OF $149.00 + TAX I WILL REPLACE IT TONIGHT. ON ALL 3 OF THESE OCCASIONS WE HAVE BEEN LUCKY ENOUGH TO BE IN A 1-LANE ROAD EITHER EXITING OR ENTERING A CURVE AND DRIVING OVER NORMAL BUMPS IN THE ROAD. MY INCIDENT THIS MORNING IS FIRST TIME DRIVING STRAIGHT NO TURNS OR CURVES. *TR

Structure › Body1 injured
Filed Nov 19, 2009MA

VEHICLE WAS PARALLEL PARKED AT THE SIDE OF THE ROAD. UPON ENTERING THE TRUCK, I USED THE GRAB HANDLE ON THE A PILLAR AS I'VE ALWAYS DONE. THIS TIME THE GRAB HANDLE SUDDENLY BROKE FREE FROM THE PILLAR CAUSING ME TO LOOSE MY BALANCE AND FALL BACKWARD OUT ONTO THE ROADWAY. *TR

Suspension
Filed Nov 3, 200990,000 milesIN

DEATH WOBBLE, ON MANY, MANY OCCASIONS EXCEEDING OVER A DOZEN. I HAVE REPLACED NUMEROUS FRONT END PARTS TO NO AVAIL, INCLUDING TIRES AND RIMS. IT ALWAYS OCCURRED AT HI-WAY SPEEDS OF 65 MPH AND ABOVE, THE BEST WAY TO DESCRIBE IT IS A CRASH HAPPENING WITH OUT THE BENT METAL. I AM SURE THIS IS GOING TO GET SOMEONE KILLED IF THEY ARE AN INEXPERIENCED DRIVER IF IT HASN'T ALREADY, THE DEAD DON'T TALK SO TO SPEAK, YOU CANT SEE DEATH WOBBLE AFTER THE TRUCK HAS CRASHED, YOU MAY WANT TO LOOK INTO THE SINGLE VEHICLE FATALITIES OF THIS MAKE AND MODEL OF TRUCK I AM SURE IT IS HIGH RATIO FOR THE AMOUNT OF VEHICLES SOLD, ONE IS UNACCEPTABLE IN MY OPINION. I COULD BE NEXT. IT CAN HAPPEN AT ANY TIME CROSSING A BRIDGE, PAVEMENT PATCHES, ESPECIALLY DANGEROUS PASSING SLOWER VEHICLES LIKE SEMI-TRAILERS AND RV'S WHERE YOU HAVE NO WHERE TO GO BUT THE SAID VEHICLES AND OR BRIDGE WALL. THIS IS A TERRIBLE ISSUE WITH THESE TRUCKS, CHECK INTERNET SEARCH ENGINES ON DEATH WOBBLE, AND THIS IS THE TRUCK THAT COMES UP, WHAT ELSE DO YOU NEED BEFORE SOMETHING IS DONE? *TR

Structure
Filed Oct 13, 200970,000 milesOK

2003 DODGE RAM 2500. DASH HAS TWO LARGE CRACKS IN IT. TRUCK ONLY HAS 70,000 MILES ON IT. *TR

Structure
Filed Sep 30, 200940,000 milesTX

DASH BOARD IS CRACKED IN SEVERAL PLACES,AND IS IN THE BEGINNING STAGES OF FORMING LARGE HOLES IN THE DASH. IN THE EVENT OF A CRASH THESE CRACKED PIECES COULD EASILY BECOME AIRBORNE "MISSILES" FLYING AROUND THE CAB. WHEN THESE PIECES BREAK OFF THEY ARE VERY SHARP AND LEAVE VERY SHARP EDGES ON THE DASHTHIS IS A WELL KNOWN ISSUE THAT DODGE REFUSES TO CORRECT ON THE 03 MODEL TRUCKS. THEY HAD THE SAME ISSUE WITH EARLIER MODEL TRUCKS (98-02) AND HAVE SENSE STARTED REPLACING THOSE DASHBOARDS AT NO COST TO OWNERS. *TR

Structure
Filed Sep 28, 200964,500 milesTX

THE DASH ON MY 2003 DODGE RAM IS CRACKED IN SEVERAL PLACES. IN THE EVENT OF A COLLISION THIS COULD BE DANGEROUS, HAVING PIECES OF PLASTIC FLYING AROUND THE CAB OF THE TRUCK. *TR

Structure
Filed Sep 17, 200977,000 milesMO

DASH HAS EXCESSIVE CRACKS. COULD CAUSE SAFETY ISSUE IF THE TRUCK WAS EVER WRECKED. *TR

Steering
Filed Sep 11, 200956,500 milesMD

THERE HAVE BEEN NUMEROUS FORUMS AND BLOGS REPORTING THIS SAME PROBLEM AMONG VARIOUS OWNERS WITH DIFFERENT EQUIPMENT SPECS. THE ONE THING WE ALL SEEM TO HAVE IN COMMON IS THIS PROBLEM CALLED DEATH WOBBLE. WHILE DRIVING MY TRUCK AT HIGHWAY SPEEDS, IF I HIT A BUMP AT AN ANGLE, THE FRONT END WOULD START TO SHAKE VIOLENTLY. SO VIOLENTLY THAT I HAVE TO LET MY FOOT OF THE GAS AND COAST TO A SPEED THAT PUTS MY LIFE IN DANGER BECAUSE I CAN NOT SAFELY OR RELIABLY STEER THE TRUCK OFF THE ROAD. IT TAKES EVERYTHING I'VE GOT TO KEEP THE TRUCK IN THE LANE I AM TRAVELING IN. THIS HAS HAPPENED SEVERAL TIMES AND, EACH TIME, I TRY TO GET IT FIXED OR HAVE A MECHANIC LOOK INTO WHAT IS CAUSING THE VIOLENT SHAKING. MOST OF THE TIME, THE MECHANIC (ABOUT 5 DIFFERENT SERVICE STATIONS) CAN'T DUPLICATE THE PROBLEM. I ASKED A SENIOR CUSTOMER SERVICE AGENT WITH CHRYSLER WHAT THEY COULD DO. SHE SAID THAT GOODWILL ASSISTANCE WAS DECLINED. I ASKED HER WHAT SHE MEANT BY THAT, SHE SAID THAT I DON'T HAVE A WARRANTY, MY TRUCK IS 6 YEARS OLD, I HAVE 80K MILEAGE, AND CHRYSLER WILL NOT HELP. I WASN'T THE ONE WHO HAS DECLINED THIS PROVERBIAL GOODWILL ASSISTANCE NOR WAS IT IN MY POWER. I DON'T EVEN KNOW WHY SHE WOULD BRING IT UP. CERTAINLY, IF IT WAS OFFERED, I WOULD AT LEAST HAVE THE OPTION. NOW I HAVE A TRUCK I'M AFRAID TO DRIVE AND NO RECOURSE. *TR

Structure
Filed Sep 7, 200955,000 milesVA

BADLY CRACKING DASHBOARD ON 2003 DODGE RAM 2500. I PURCHASED THE TRUCK USED IN SEPT 2008 AND IT HAD A SMALL HAIRLINE CRACK AT THAT TIME. IN JULY OF 2009 I NOTICED THAT THE CRACK HAS SPREAD, AS WELL AS TWO OTHERS DEVELOPING. *TR

Structure
Filed Sep 5, 2009TX

THE FRONT DASH PANEL IN MY 03 DODGE 2500 IS CRACKED IM WORRIED ABOUT PIECES FLYING OFF IF IM EVER IN A CRASH. I HAVE A TWO YEAR OLD TO WORRY ABOUT AND THAT SHOULD BE THE LAST THING I HAVE TO WORRY ABOUT. *TR

Structure
Filed Sep 2, 200988,000 milesVA

THE HARD PLASTIC DASH OF MY 03 DODGE RAM HAS CRACKED IN THE CENTER. HARD PLASTIC PIECES FLYING IN THE CAB RESULTING FROM A COLLISION MAY CAUSE ADDITIONAL INJURIES TO DRIVER AND OR PASSENGERS. *TR

Air Bags › Frontal
Filed Aug 25, 200968,000 milesFL

I OWN A 2003 DODGE RAM 2500 PICK-UP. SITTING AT A STOP LIGHT AND THE DASHBOARD POPPED AND CRACKED RIGHT IN FRONT OF ME. I KNOW THIS DOESN'T SOUND LIKE A SAFETY RECALL ISSUE BUT IF YOU LOOK AT IT THIS WAY IT DOES. THE VEHICLE IS EQUIPPED WITH A PASSENGER SIDE AIRBAG. WHEN THE DASHBOARD CRACKS AND FALLS APART IT LEAVES JAGGED EDGES WHICH MAY BE SENT INTO THE PASSENGERS FACE IN THE EVENT OF A FRONT END COLLISION WITH AIRBAG DEPLOYMENT. *TR

Steering
Filed Aug 22, 2009115,000 milesMO

I OWN A DODGE 2003 2500 PICKUP. DEATH WOBBLE. IT STARTS AT 45 TO 65 MPH A WOBBLE THAT IS SO SERVER THAT YOU LOSE CONTROL OF YOU PICKUP. I HAVE REPLACE PARTS IN MY FRONTEND AND CONTACTED DODGE FOR HELP.IF YOU REVIEW INTERNET THIS IS A BIG PROBLEM. THEY NEED TO BE RECALL DUE TO DANGEROUS CONDUCTION AND LEMON LAW. IT IS SAID THAT OUR TAX MONEY WENT TO BAIL OUT A CO. THAT WONT FIX A PROBLEM AS DANGEROUS AS THIS AND WE THE TAX PAYERS OR BAILING THEM. PLEASE DO INVESTIGATION ON THIS ASAP. YOU ARE THE ONLY ONE THAT CAN STOP SOMEONE FROM GETTING KILLED, AND OUR PROTACTORS. IT TIME TO DO SOMETHING!! *TR

Structure
Filed Aug 17, 200959,000 milesSC

2003 DODGE RAM 2500. DASH HAS RECENTLY DEVELOPED A SERIES OF LONG CRACKS ALONG THE TOP. THIS HAS BEEN AN ONGOING PROBLEM WITH DODGE TRUCKS AND COULD BE A MAJOR SAFETY CONCERN AS SOME TRUCKS HAVE DEVELOPED LARGE HOLES ON THE DASH TOPS. *TR

Structure
Filed Aug 11, 2009IL

2003 DODGE RAM 2500. DASH IS STARTING TO CRACK IN SEVERAL PLACES. I TAKE VERY GOOD CARE OF MY TRUCK. IT IS ALWAYS GARAGED WHEN NOT IN USE. *TR

Structure
Filed Aug 3, 2009127,000 milesMO

2003 DODGE RAM 2500 CRACKED DASH. *TR

Suspension
Filed Jul 21, 2009120,000 milesIN

TL*THE CONTACT OWNS A 2003 DODGE 2500. THE CONTACT STATED THAT THE WIRING HARNESS FAILED AND WAS REPAIRED UNDER WARRANTY. ON A SEPARATE OCCASION, THE DEFROSTER AND WINDSHIELD WIPERS FAILED. WHILE UTILIZING THE DRIVER'S SIDE TURN SIGNAL, THE PASSENGER SIDE TURN SIGNAL WOULD ILLUMINATE INSTEAD. THIS FAILURE WAS ALSO REPAIRED UNDER WARRANTY. IN ADDITION, THE CONTACT WAS EXPERIENCING VERY HARD VIBRATIONS FORM THE FRONT END OF THE VEHICLE. HE STRUCK A SQUIRREL IN THE ROAD AND NEARLY LOST CONTROL OF THE VEHICLE DUE TO THE VIBRATIONS. A LOCAL SERVICE DEALER REPLACED THE STEERING LINKAGES IN THE VEHICLE AT THE CONTACT'S EXPENSE. HE LATER RECEIVED A RECALL NOTICE FOR THE SUSPENSION AND EXCESSIVE VIBRATIONS (STEERING LINKAGES). THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 120,000.

Structure
Filed Jul 20, 200972,156 milesFL

ON 9/20/2008 I NOTICED SOME SMALL CRACKS IN MY DASH. AFTER ABOUT A WEEK THE DASH HAD SEVERAL CRACKS AND THE SMALL ONES WERE NOW LARGE CRACKS GOING FROM THE FRONT OF THE DASH ALL THE WAY TO THE WINDSHIELD. I FEEL THIS IS A SAFETY HAZARD AS THE DASH GETS WORSE PIECES CAN FALL IN TO THE ELECTRONICS IN THE DASH AND EFFECT THE OPERATION OF THE VEHICLE. I HAVE SEEN THIS SAME THING HAPPEN TO THE 2ND GENERATION DODGE RAMS FROM 94-02. DODGE HAS ACCEPTED LIABILITY FOR THOSE DASHES CRACKING, WELL THIS IS THE VERY SAME PLASTIC USED IN THOSE TRUCKS. I DON'T THINK DODGE WANTS TO HAVE TO REPLACE ALL OF THESE DASHES FOR THE REASON OF REPUTATION AND COST TO THE COMPANY. I DON'T THINK YOU CAN REALLY PUT A PRICE OF SAFETY. THESE CAR MAKERS NEED TO TAKE RESPONSIBILITY FOR THE VEHICLES THEY MAKE, NOT JUST UNTIL THE WARRANTY RUNS OUT. THAT KIND OF THINKING TELLS ME THAT THE CAR MAKER DOES NO CARE ABOUT HOW LONG THEIR VEHICLES LAST JUST THAT THEY CAN'T WAIT FOR THE WARRANTY RUNS OUT SO THEY CAN TELL THE CUSTOMER....SORRY, WISH WE COULD HELP. I AM REALLY DISGUSTED IN THE FACT THAT THE US CAR MAKERS HAVE NO PRIDE IN WHAT THEY BUILD. THEY WONDER WHY THE FOREIGN CARS AND TRUCKS BASICALLY SELL THEMSELVES. I REALLY HOPE WE CAN RESOLVE THIS ISSUE. IF CHRYSLER DOES NOT STEP UP TO THE PLATE AND FIX THESE PROBLEMS I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT. *TR

Steering
Filed Jul 19, 200982,000 milesIL

I HAVE NEARLY LOST CONTROL OF MY VEHICLE AFTER DRIVING OVER AN INTERSTATE OVERPASS AT HIGHWAY SPEEDS AND/OR A BUMP IN THE ROAD. THE FIRST FEW TIMES IT OCCURRED, THE FEELING WAS UNSETTLING AND NOT 'NORMAL' - SUBSEQUENTLY, WHEN THE PROBLEM PROGRESSED, IT WAS A NEW LEVEL OF SHAKING AND WOBBLING AFTER CROSSING AN OVERPASS WITH PAVEMENT IRREGULARITY - THE VEHICLE WENT INTO AN EXTREMELY VIOLENT SHAKE AND SCARED ALL OF US IN THE VEHICLE. THIS PROBLEM HAS CONTINUED TO GET WORSE. I THEN RECEIVED A RECALL FOR A SAFETY PROBLEM IN THE FRONT END OF MY VEHICLE AND THOUGHT, OK, THIS PROBLEM IS BEING ADRESSED AND CHRYSLER IS GOING TO FIX IT. THE DEALER TOOK THE RECALL NOTICE, SAID IT DIDN'T APPLY TO MY TRUCK. THEN AFTER SAYING THEY CANNOT FIND ANYTHING WRONG WITH THE VEHICLE (AND CHARGED ME $35) THEY TOLD ME THAT THE SHAKING WAS BECAUSE OF MY TIRES. AFTER GETTING DIFFERENT TIRES, THE PROBLEM REMAINS. THE VIOLENT WOBBLE IS EXTREMELY DANGEROUS AND THE LOCAL DODGE DEALER SEEMS TO BE IGNORANT OF ANY WIDESPREAD PROBLEM WITH THIS. I GUESS THEY NEVER SEARCHED GOOGLE, BECAUSE THERE ARE DOZENS OF HITS ON THIS EXACT ISSUE. *TR

Structure
Filed Jul 17, 200964,000 milesTN

2003 DODGE RAM. THE PLASTIC MODE DOOR IS BROKEN AND THE VEHICLE WILL ONLY BLOW OUT THE VENTS. THIS IS NOT A REAL BIG DEAL UNTIL ITS RAINING OUTSIDE AND YOU CAN'T DEFROST THE WINDOWS AT HWY SPEEDS. *TR

Structure
Filed Jul 16, 200975,000 milesTX

2003 DODGE RAM 2500 CRACKED DASH. *TR

Structure
Filed Jul 15, 200938,000 milesTN

CRACKED DASH THAT MAY BE SAFETY ISSUE DURING AIRBAG DEPLOYMENT. *TR

Suspension › Front
Filed Jul 11, 2009100,000 milesMS

DEATH WOBBLE DUE TO PITMAN ARM; OCCURS AT SPEEDS OVER 65MPH OR WHEN VEHICLE HITS A BUMP AT ANY SPEED. VEHICLE BECOMES HARD TO MAINTAIN CONTROL OVER. BEGAN OCCURRING WHEN VEHICLE REACHED APPROXIMATELY 100,000 MILES. *TR

Suspension › Front
Filed May 23, 200953,887 milesIN

BALL JOINTS AND TIE ROD ENDS WORE OUT AND RUSTED PARTS ON A 2003 RAM THAT ALMOST RESULTED IN THE LOSS OF A WHEEL. *TR

Structure
Filed May 13, 200960,000 milesCA

CRACKED DASHBOARD ON MY 2003 DODGE RAM PICK-UP. BEGAN ONE YEAR AGO, 2008 AND NOW HAVE TWO CRACKS ON TOP FROM WINDSHIELD TOWARDS THE MIDDLE OF THE VEHICLE AND PASSENGER SIDE. PER THE COMPLAINT FORUMS THE CRACKS ARE FROM DEFECTIVE PLASTIC MATERIAL DURING THE MANUFACTURING PROCESS AND WILL GET WORSE TO THE POINT THERE WILL BE JAGGED EDGES AND A SAFETY CONCERN TO PASSENGER AND DRIVER. *TR

Structure
Filed Apr 14, 200922,000 milesMI

TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT NOTICED THAT THE PAINT BEGAN TO CHIP ABNORMALLY NEAR THE DRIP RAIL. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED THE VEHICLE UNDER WARRANTY. SEVERAL YEARS AFTER THE REPAIR, THE FAILURE BECAME PROGRESSIVELY WORSE BECAUSE THE PAINT BEGAN CHIPPING FROM VARIOUS PARTS OF THE EXTERIOR OF THE VEHICLE. HE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WOULD NOT MAKE ANY REPAIRS BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 22,000 AND CURRENT MILEAGE WAS 67,000.

Exterior Lighting
Filed Apr 5, 2009116,000 milesWI

MY TURN SIGNAL STALK DOESN'T SIGNAL PROPERLY WHEN ACTUATED. I PUSH UP FOR A RIGHT SIGNAL, SOMETIMES I GET A RIGHT SIGNAL SOMETIMES I GET THE TOTAL OPPOSITE (LEFT SIGNAL). THIS IS DANGEROUS. ALSO ON THE SAME LEVER MY WIPERS DON'T ALWAYS TURN ON PROPERLY OR THE HIGH BEAMS DON'T ACTIVATE OR DON'T TURN OFF. HOWEVER, I STRONGLY FEEL THIS IS A CHRYSLER ISSUE BECAUSE HAVING TO DO SOME RESEARCH ON A TDR DISCUSSION BOARD IT HAS BEEN REALIZED THAT THERE IS TOO MUCH STRESS ON THE WIRING HARNESS THAT TERMINATES AT THE MULTIFUNCTION SWITCH. WHEN THE STEERING WHEEL IS TILTED DOWN THIS HARNESS SEPARATES FROM THE SWITCH DUE TO NO SLACK CAUSING IT TO BECOME ERRATIC, THEN IF YOU TILT THE WHEEL UP IT MAKES A FULL CONNECTION AND WORKS PROPERLY. THERE NEEDS TO BE A RECALL BEFORE THIS CAUSES AN ACCIDENT!!! *TR

Structure
Filed Mar 24, 200978,000 milesTX

MY DASHBOARD IS VERY BRITTLE, CRACKING BAD AND IS CONTINUALLY GETTING WORSE. DURING OUR LAST COLD WEATHER, I TURNED ON MY HEATER AND A PIECE OF THE PLASTIC WINDSHIELD DEFROSTER VENT POPPED UP AND HIT MY WINDSHIELD AND FELL INTO THE VENT. IT DOES THIS WHEN I TURN ON MY A/C IN HOT WEATHER WHEN I CAN HEAR PLASTIC PIECES FALLING DOWN INTO THE DASH. IF THAT FLYING PIECE OF PLASTIC WOULD HAVE HIT ME OR ONE OF MY FAMILY MEMBERS, IT COULD HAVE CAUSED AN INJURY ESPECIALLY IF IT HIT ONE OF US IN THE EYE. I HAVE READ IN MANY ONLINE FORUMS OF OTHER DODGE RAM OWNERS EXPERIENCING THE SAME ISSUE BUT DODGE WILL NOT FIX THE PROBLEM. ONE OF THE POSTS STATED THE DASHBOARDS ARE MADE OF CHEAP PLASTIC WHICH IS NOT UV RATED. IF MY VEHICLE IS INVOLVED IN A TRAFFIC COLLISION, THE BRITTLE DASHBOARD COULD SHATTER LIKE POTATO CHIPS AND FLY THROUGH-OUT THE CABIN AND CAUSE INJURY TO THE OCCUPANTS! I CAN HEAR THE DASH CRACKING OFTEN AND MORE PIECES FALLING DOWN INTO THE VENTS WHICH COULD CAUSE DAMAGE TO THE FANS OR OTHER COMPONENTS. EVEN AFTER CLEANING THE INTERIOR OF MY VEHICLE ON A REGULAR BASIS WITH UV PROTECTANTS, THE DASHBOARD IS STILL DETERIORATING EACH WEEK AND IS RECENTLY GETTING WORSE. WE THE CUSTOMERS HAVE PAID A LOT OF MONEY FOR THESE VEHICLES, YET DODGE WONT EVEN REPLACE A DANGEROUS, BRITTLE DASHBOARD TO MAKE IT SAFER FOR US? POOR QUALITY PLASTIC IS BEING USED INSIDE THE DODGE RAMS WHICH CAUSE THE DASHBOARDS TO BECOME BRITTLE AND DANGEROUS. IT IS ALSO CRACKING BAD AROUND THE PASSENGER SIDE AIRB

Steering
Filed Mar 23, 200930,000 milesTN

TRUCK SHAKES AFTER HITTING BUMP AT 70 MILES PER HR. *TR

Power Train
Filed Mar 12, 200988,500 milesMI

TRUCK STARTED TO ACT LIKE IT WASN'T GETTING ANY GAS,TOOK IT TO A REPAIR SHOP AND THEY PULLED UP A O2 CODE FIXED THAT WAS STILL ACTING UP.THEY CALL A DEALERSHIP AND THEY SAID IT MIGHT BE A VALVE SPRING THE MAKE YOUR TRUCK RUN LIKE NO FUEL AND THAT THEY HAVE BEEN SEEING ALOT OF THIS WITH THE 5.7L MOTOR IN THE TRUCKS.YET DODGE WON'T DO NOTHING ABOUT THIS OR ANY OTHER PROBLEMS WITH THEIR AUTOS.SO NOW ME AND SEVERAL OTHER PEOPLE HAVE TO PAY TO HAVE NEW VALVE TRAINS PUT IN OUR TRUCKS 1 OUT OF A 1000 I CAN SEE BUT WHEN THE DEALER TELLS ME 4 OUT OF 5 SOMETHING HAS TO BE DONE.THIS IS WHY EVERY ONE IS BUYING FOREIGN CARS AND TRUCKS.THANK YOU FOR YOUR TIME. *TR

Structure
Filed Mar 12, 2009TX

THE DASHBOARD IN MY 2003 DODGE 2500RAM HD IS BREAKING UP INTO PIECES WHICH ARE NOW COMING OFF; WONDER IF THE PASSENGER SIDE AIR BAG IN DANGER OF ENGAGING. *TR

Structure › Frame and Members
Filed Mar 11, 200950,000 milesTN

MY DASH BOARD IS CRACKING AND COMING APART. IT IS THE FIRST TRUCK THAT I HAVE HAD THIS TO HAPPEN TO. I PUT A COVER OVER IT TO HELP TO PROTECT IT FROM FURTHER DAMAGE. IS THERE A RECALL ON THIS. *TR

Power Train › Automatic Transmission
Filed Feb 25, 200948,000 milesMI

TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE DRIVING LESS THAN 60 MPH, THE RPM'S IDLED VERY HIGHLY. THE VEHICLE WOULD NOT SHIFT INTO THIRD AND FOURTH GEARS AND THE AUTOMATIC TRANSMISSION FAILED. THE DEALER STATED THAT THERE WAS A LARGE AMOUNT OF SLUDGE AND BUILD-UP INSIDE THE TRANSMISSION. THE CONTACT WAS ADVISED TO HAVE THE TRANSMISSION REBUILT, INSTEAD OF REPLACED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 48,000.

Visibility
Filed Feb 20, 200940,000 milesMA

IT WAS SNOWING I HAD MY THREE CHILDREN IN THE TRUCK THE WINDOW FOGGED AND WHEN I PUT ON THE DEFROST IT ONLY CAME OUT THE VENTS AND DID NOT CLEAR THE WINDSHIELD I COULD NOT SEE AS I WAS GOING DOWN THE HIGHWAY AND HAD TO PULL OFF THE ROAD. IT WAS FIXED ONCE BEFORE IN 2007 AND DID NOT LAST 6 MONTHS. *TR

Suspension
Filed Feb 5, 2009100,000 milesVA

TL*THE CONTACT OWNS A 2003 DODGE TRUCK 2500 4X4. THE CONTACT STATED THAT THE VEHICLE SHAKES VIOLENTLY WHILE DRIVING 70 MPH. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND THEY CHANGED THE CABLE STABILIZER AND REPLACED THE BALL JOINTS. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 117,000. UPDATED 03-27-09 *BF UPDATED 04/01/09. *JB

Suspension
Filed Jan 29, 200947,000 milesFL

WE WERE DRIVING WHEN YOU HIT ABOUT 60 AND HIT A BUMP THE TRUCK SHAKES SO VIOLENTLY AND THE ONLY WAY TO STOP IT IS TO SLOW DOWN TO 20 OR SLOWER. HAPPENS WHEN YOU ARE GOING 50 OR MORE AND HIT A BUMP OR WHERE THE ROADS CONNECT. *TR

Structure › Frame and Members
Filed Jan 8, 200930,000 milesFL

2003 DODGE RAM 2500 CRACKED DASHBOARD. VEHICLE HAS 31K MILES. POWER WINDOWS MALFUNCTIONING, AIRCONDITIONING BLOWER MALFUNCTIONING. DODGE DEALER WILL ATTEMPT TO REPLACE AT OWNERS COST. CHECK ENGINE LIGHT ON FOR POWER STEERING SENSOR PROBLEM. SENSOR WILL HAVE TO BE REPLACED. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Dec 21, 200852,000 milesIN

THE SWITCH ON THE CLIMATE CONTROL PANEL CANNOT CHANGE THE AIR FROM THE FLOOR TO THE VENTS OR DEFROST. THE DOOR IN THE AIR BOX DOES NOT MOVE. *TR

Structure
Filed Dec 12, 200832,000 milesSC

I PURCHASED A NEW 2003 DODGE RAM IN EARLY 2003. WITHIN A YEAR, THE DASH TOP CRACKED AND STARTED TO CAVE IN. I FOUND OUT FROM THE DEALERSHIP THAT THE DASH WAS MADE FROM AN INFERIOR PLASTIC MATERIAL AND EVEN IF I ALLOWED THEM TO DO A WARRANTY REPLACEMENT, THE DASH WOULD LIKELY CRACK AGAIN AND THAT IT WOULD BE BETTER FOR ME TO WAIT UNTIL CHRYSLER CAME OUT WITH A BETTER OEM DASH REPLACEMENT. I HAVE DONE A LOT OF RESEARCH SINCE THIS TIME AND HAVE DISCOVERED THAT THIS IS A VERY WIDESPREAD PROBLEM THAT CHRYSLER HAS REFUSED TO DO ANYTHING ABOUT UNTIL RECENTLY. I SEE WHERE SOME PEOPLE (ON THE WWW) ARE NOW REPORTING THAT THEY ARE GETTING SOME OFFERS FROM CHRYSLER TO REPLACE THEIR DASHES WITH A NEWLY IMPROVED DASH AT NO COST TO THE CUSTOMER. I HAVE RECENTLY CONTACTED MY LOCAL DODGE DEALERSHIP (BIG O DODGE OF GREENVILLE , SC, 864 288 5000) AS WELL AS CHRYSLER (800 992 1997) AND WAS TOLD THAT THE ONLY DASH ISSUE THAT CHRYSLER WOULD ACKNOWLEDGE WAS ON THE 98-02 MODEL YEAR TRUCKS. AFTER I MADE REFERENCES TO ALL OF THE INTERNET RESEARCH AS WELL AS TO MY INITIAL DISCUSSION WITH THE DEALERSHIP REGARDING THEIR RECOMMENDATION FOR ME TO WAIT FOR A BETTER DASH TO BE MANUFACTURED (WHILE THE VEHICLE WAS STILL IN THE WARRANTY PERIOD) I WAS PLACED ON HOLD AND THE CHRYSLER REP CONTACTED THE LOCAL DEALERSHIP AND ARRANGED FOR ME TO HAVE MY DASH REPLACED AT A DISCOUNT, BUT NOT AT CHRYSLER EXPENSE AS IT SHOULD BE SINCE THIS PROBLEM WITH THE CRACKED DASH STEMS FROM AN ACKNOWLEDGED MANUFACTURING FLAW FROM DA

Visibility
Filed Dec 10, 200886,000 milesWI

THE HEATER/ DEFROSTER DOES NOT FUNCTION PROPERLY. IT RESULTS IN NO HEAT BY MY LOWER EXTREMITIES AND POOR DEFROSTING OF WINDSHIELD. I CONTACTED THE DEALERSHIP AND THEY INFORMED ME THAT I WAS NOT THE ONLY 2003 DODGE RAM 2500 TO HAVE THIS ISSUE. I TOOK IT TO ANOTHER MECHANIC AND HE CONFIRMED THAT I WAS NOT THE FIRST WITH THIS ISSUE. I COUNT TEN INCLUDING MYSELF. I WENT TO THE MANUFACTURE AND GOT A COPY OF A SERVICE BULLETIN DETAILING THIS ISSUE, BUT NO FORMAL RECALL WAS EVER ISSUED. CHRYSLER REFUSES TO DO ANYTHING BECAUSE THEY DO NOT CONSIDER THIS A SAFETY ISSUE. I PERSONALLY CONSIDER POOR VISIBILITY FROM ONE'S WINDSHIELD DUE TO FAULTY DEFROSTER A SAFETY ISSUE. NO ONE HAS HAD A CRASH TO MY KNOWLEDGE, BUT IF A COP CAN WRITE A CITATION FOR A MINOR CHIP, COULD THEY NOT DO THE SAME FOR A FOGGY WINDSHIELD? *TR

Electrical System
Filed Nov 28, 200881,000 milesOH

ELECTRICAL PROBLEMS. DO NOT HAVE ANY FRONT TURN SIGNALS. LEFT HEADLIGHT WORKS ON BRIGHT LIGHTS ONLY, RIGHT HEADLIGHT WORKS ON DIM ONLY. NO LEFT REAR TURN SIGNAL OR, BRAKE LIGHT. WHEN USING TURN SIGNAL LEFT HEADLIGHT FLASHES. HAVE CHECKED FUSES. HAVE REPLACED MULTIFUNCTION TURN SIGNAL NO GOOD. HAVE REPLACED EVERY BULB ON TRUCK. STILL DOES NOT WORK. *TR

Structure
Filed Nov 24, 200870,124 milesFL

ON OR ABOUT 10/25/2008 WE NOTICED A CRACK IN THE DASHBOARD OF OUR 2003 DODGE RAM PICKUP. THE CRACK WAS APPROXIMATELY 8 INCHES LONG AND WAS BEGINNING TO CRACK AT DIFFERENT ANGLES. ON 10/28/2008 WE CONTACTED CHRYSLER CUSTOMER ASSISTANCE AND WERE ASSIGNED A REFERENCE NUMBER: 18023982. WE WERE ADVISED TO TAKE OUR PROBLEM TO A LOCAL DEALER. WE VISITED SCOTT GOULD, SERVICE MANAGER AT VENICE DODGE IN VENICE, FLORIDA. SCOTT DID NOT EVEN LOOK AT OUR PROBLEM. HE INFORMED US THAT HE KNEW WHERE THE DASHES WERE CRACKING ,WAS AWARE OF THE PROBLEM BUT COULD DO NOTHING WITHOUT APPROVAL FROM CHRYSLER. WE CALLED THE CUSTOMER ASSISTANCE CENTER 1-800-992-1997 AND SPOKE TO A SUZY WHO REFUSED TO SHARE HER LAST NAME. SUZY TALKED TO SCOTT AND THEN CALLED US BACK AND INFORMED US THAT WE COULD HAVE OUR DASH REPLACED FOR 250$. I ASKED HER WHY WE HAD TO PAY TO REPLACE THE DEFECTIVE PART. SHE INFORMED US THAT THERE WAS NO RECALL ON THE DEFECTIVE DASHES BECAUSE IT WAS NOT CONSIDERED A SAFETY DEFECT. ON 11/18/2008 WE HAD THE DEFECTIVE DASH REPLACED AT VENICE DODGE. I HAVE REQUESTED THE OLD CRACKED DASH BUT THEY HAVE NOT YET HONORED THAT REQUEST. THE DASH MATERIAL APPEARS TO BE A HARD PLASTIC APPROXIMATELY 3/16 IN THICK. THE VISIBLE CRACKS APPEARED JAGGED AND SHARP. SHARP ENOUGH THAT UPON IMPACT THEY COULD PUNCTURE AN AIR BAG OR AN INDIVIDUAL CAUSING INJURY, SERIOUS HARM AND/OR DEATH. THE PROBLEM WITH THE DASHES IS NOT AN ISOLATED ONE. IT IS EXTREMELY WIDESPREAD. LET THIS NOT BE THE PROTECTIVE NETTING AT TH

Suspension › Front
Filed Nov 18, 200849,000 milesIN

TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT HEARD A SQUEAKING NOISE WHEN THE VEHICLE WAS STARTED. AFTER SHIFTING INTO DRIVE, THE VEHICLE BEGAN VIBRATING. THE VEHICLE WAS DRIVEN TO THE DEALER FOR A ROUTINE OIL CHANGE AND THE CONTACT NOTIFIED THEM OF THE FAILURES. THE MECHANIC STATED THAT THE UPPER AND LOWER BALL JOINTS WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. IMMEDIATELY AFTER LEAVING THE DEALER, THE DRIVESHAFT FELL OUT OF THE VEHICLE AND WAS REPLACED BY A LOCAL MECHANIC. THE UPPER AND LOWER BALL JOINTS HAVE NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS 55,000 AND FAILURE MILEAGE WAS 49,000.

Electrical System
Filed Oct 21, 200845,130 milesNC

TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE DRIVING 35 MPH IN THE RAIN, THE WINDOWS FOGGED UP. THE DEFOGGER SWITCH AND AIR CONDITIONER WOULD NOT SWITCH OVER TO DEFROST THE WINDOWS. THE CONTACT WENT TO THE DEALER AND THEY STATED THAT IT WAS A DAMPER DOOR IN THE AIR VENT, WHICH TELLS THE AIR WHETHER TO FLOW TOWARDS THE DOOR OR THE FLOOR. IF THE DOOR BREAKS, THERE IS NOWHERE FOR THE AIR TO FLOW. TSB NUMBER 24-004-03 WAS REFERENCED. THE DEALER STATED THAT THIS WAS AN ELECTRICAL FAILURE, WHICH ONLY COVERED 12,000 MILES; THEREFORE, THE CONTACT HAS TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 45,130. UPDATED 11/12/08. *LJ UPDATED 11/14/08. *JB

Structure
Filed Oct 8, 2008FL

2003 DODGE RAM 2500HD - DASH IS CRACKING ALL OVER, COULD LEAD TO FUTURE ELECTRICAL PROBLEMS IF NOT FIXED IN TIME. *TR

Structure
Filed Sep 4, 200835,000 milesNY

I HAVE A 2003 DODGE RAM 2500 WITH APPROX. 34,000 MILES ON IT IT IS WELL KEPT OVER THE PAST FEW WEEKS THE DASHBOARD HAS BEGAN TO SPLIT IN SEVERAL PLACES 1 RESULTED IN ME CUTTING MY HAND. *TR

Electrical System
Filed Aug 17, 200838,000 milesTX

SEVERAL CRACKS HAVE SPREAD ACROSS THE DASH. NO REASON FOR THESE TO HAVE HAPPENED AND THE LAST ONE SEEMED TO HAVE COMPLETELY FORMED IN A DAY OR SO. ALSO HAVE INTERMITTENT ELECTRICAL PROBLEMS, WHICH FROM THE MANY REPORTS ON THE INTERNET SEEM TO BE COMMON. *TR

Electrical System
Filed Jul 31, 200899,000 milesNY

ON 2003 AND UP DODGE RAM 2500 TRUCKS THE FUSE BOX(POWER DISTRIBUTION CENTER) IS PRONE TO EITHER CORRODE OR OTHERWISE FAIL. ON MY VEHICLE SOME OF THE LIGHTS FAILED AND THE POWER TO THE TRAILER BRAKE ALSO. WHEN THE PDC FAILED IT ALSO DAMAGED THE FRONT CONTROL MODULE WHICH CONTROL MANY OF THE TRUCKS SIGNIFICANT FUNCTIONS. ALMOST ALL VEHICLE ELECTRICS GO THROUGH THE PDC SO ON ANY GIVEN FAILURE CRITICAL VEHICLE SAFETY ITEMS MAY BE COMPROMISED. I CHECKED FOR SIMILAR PROBLEMS ONLINE AND FOUND QUITE A FEW. CURRENTLY WITH THIS PART THERE ARE 189 OF THEM BACKORDERED THROUGH DODGE WHICH SUPPORTS A SERIOUS ISSUE WITH THEM I WAS LUCKY I NOTICED THERE WAS NO POWER TO THE BRAKES BEFORE AN ACCIDENT, BUT THAT MAY NOT HAVE BEEN THE CASE. *TR

Structure
Filed Jul 26, 200846,102 milesFL

DASHBOARD CRACKING. *TR

Structure
Filed Jul 14, 200848,700 milesGA

DASH JUST CRACKED FORWARD TO AFT IN THE CENTER. ONE DAY IT WAS NOT THERE AND THE NEXT DAY THERE WAS A CRACK. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →