Page 2 of 10 · complaints 51–100 of 469

2001 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Structure1 injured
Filed Feb 2, 2014132,000 milesCA

THE DASHBOARD STARTED TO DISINTEGRATE ALMOST IMMEDIATELY AFTER PURCHASE. AT 70,000 MILES IT HAD OPENED UP A GIANT SINKHOLE AND STARTED CAUSING ELECTRICAL SHORTAGES, LIKE HEADLIGHTS GOING OUT OCCASIONALLY WHILE DRIVING. NOW EVERY TIME THE FAN IS RUN, SMALL PIECES FLY AROUND THE CAB. A PIECE GOT INTO MY EYE WHILE DRIVING, IT WAS A BAD SITUATION. I HAD TO BE TREATED WITH ANTIBIOTICS IN EYE FOR A CUT. NOW I AM SERIOUSLY CONCERNED FOR MY SAFETY IN THE EVENT THE AIRBAGS DEPLOY. SHARP SHARDS OF SHRAPNEL COULD BE FORCED INTO MY BODY BY THE AIRBAG DEPLOYING. IT IS A VERY UNSAFE SITUATION FOR DRIVER AND PASSENGER. I AM HAVING THE WHOLE DASH REPLACED AT MY OWN COST BECAUSE OF THIS. DODGE REFUSES TO HELP. UNFORTUNATELY MY MECHANIC SAYS HE REPLACES THESE ALL THE TIME BECAUSE OF THIS ISSUE, BUT IN TWO YEARS NEW DASH IS DISINTEGRATING AGAIN. THIS IS CLEARLY AN UNSAFE SITUATION THAT NEEDS TO BE DEALT WITH, BEFORE FATALITIES OCCUR. *TR

Structure
Filed Jan 5, 201499,500 milesWA

CRACKS FORMED IN THE DASH AND AFTER A FEW MONTHS THE DASH BEGAN TO FALL APART. I DUCT TAPED IT TOGETHER OUT OF FEAR THAT WATER WOULD SHORT OUT THE ELECTRICAL COMPONENTS VISIBLE THROUGH THE LOOSE PIECES. *TR

Structure
Filed Dec 31, 2013150,000 milesCA

THE DASHBOARD AND THE INSTRUMENT TRIM BEZEL HAVE SEVERE CRACKS IN THEM. I DID NOT KNOW THIS WAS A WIDESPREAD ISSUE AND DODGE SHOULD REPLACE THE DASHBOARDS AT NO COST TO THE OWNERS. THIS IS CLEARLY A MANUFACTURING DEFECT. *TR

Structure
Filed Dec 19, 2013150,000 milesCO

I BOUGHT MY 2001 RAM NEW FROM DEALER . I PUT A DASH MAT ON FIRST WEEK I OWNED . A FEW YEARS AGO I NOTICED A DIP IN THE MAT . I TOOK IT OFF AND NOTICED A SECTION OF MAT MISSING. I CALLED THE LOCAL DEALER AND RECEIVED NO HELP . I AM NOW MISSING MOST OF MY DASH TOP . THERE ARE NUMEROUS SHARP PIECES WHICH MAY CAUSE DAMAGE IN THE DASH AREA . I FOUND A LONG TIME MOPAR MECHANIC AND HE INSTRUCTED ME TO CALL THE CHRYSLER CARE LINE . THEY TOLD ME THE MECHANIC HAD NO RIGHT TELLING ME HE HAS RECEIVED NUMEROUS COMPLAINTS AS THEY HAD NONE ON FILE. THREE DAYS LATER I RECEIVED A LETTER THANKING ME FOR CALLING THEM AND A LICENSE PLATE FRAME CONGRATULATION ME ON 200000 MILES . THIS IS THEIR WAY OF SAYING SORRY . WHILE CHECKING ON OTHER CHRYSLER PRODUCT ISSUES , I FOUND NUMEROUS COMPLAINTS ON THIS . THIS IS A LARGE SAFETY ISSUE AS COULD CAUSE FIRE OR FLYING PIECES . *TR

Structure › Body
Filed Dec 3, 2013317,000 milesPA

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE SECONDARY HOOD LATCH FAILED AND CAUSED THE HOOD TO OPEN AND STRIKE THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 317,000.

Structure
Filed Nov 25, 2013CA

DASH BOARD TOTALLY DESTROYED LIGHTS AND A/C SWITCH WON;T WORK PROPERLY RADIO IS ATTACHED ONLY BY 2 SCREWS I AM AFRAID THAT THE LIGHTS WILL NOT OPERATE AT NITE ANYMORE AND BECAME UNSAFE TO DRIVE. CONTACTED LOCAL DODGE DEALERS, INDICATING THEY DON"T HAVE ANY RECALLS ON THIS ITEM AND THERE IS NOTHING THEY CAN DO TO HELP. THIS IS A SERIOUS PROBLEM WITH DEFECTIVE MATERIAL, BUT CHRYSLER REFUSED TO KNOWLEDGE THE PROBLEM. *TR

Electrical System
Filed Nov 2, 2013102,000 milesCA

TURNED KEY TO START POSITION AND ENGINE WOULD NOT CRANK OVER. TURNED KEY OFF AND BACK ON AND FOUND NONE OF THE DASHBOARD WARNING LIGHTS CAME ON (WATER IN FUEL, TEMP, BRAKE, SEAT BELT, ETC.). THERE WAS NO INDICATION OF ELECTRICAL POWER TO THE DASH OR IGNITION SWITCH. UPON INSPECTION I FOUND THE MAIN POWER FEED WIRE TO THE IGNITION SWITCH (8 GAUGE STRANDED) BROKEN AT THE CONNECTOR BELOW THE STEERING WHEEL HUB. FURTHER EXAMINATION REVEALS THAT THIS WIRE FLEXES EACH TIME THE STEERING WHEEL IS TILTED. I ATTACHED A NEW CONNECTOR TO THE WIRE AND PLUGGED IT BACK IN, AND EVERYTHING WORKED AS NORMAL. AFTER ABOUT A MONTH I TILTED THE WHEEL UP WHILE THE ENGINE WAS RUNNING AND THE ENGINE IMMEDIATELY QUIT AND I HAD THE SAME NO-START, NO-LIGHT CONDITION AS THE FIRST TIME. FOUND THE REPLACEMENT CONNECTOR HAD COME LOOSE FROM THE PLUG AND RECONNECTED IT WHICH AGAIN CURED THE PROBLEM. THIS HAS HAPPENED TWICE MORE UNTIL I FINALLY SPLICED IN ABOUT 5 INCHES OF NEW WIRE TO MAKE A LOOP AND RELIEVE THE STRESS ON THE ORIGINAL WIRE. IF THIS CONDITION, THE FIRST TIME THE WIRE BROKE, HAD HAPPENED WHILE I WAS UNDERWAY AND WANTED TO ADJUST THE STEERING WHEEL TILT, I WOULD HAVE LOST ENGINE POWER, STEERING ASSIST, BRAKE ASSIST, AND I'M NOT SURE WHAT ELSE. THIS WOULD HAVE ALMOST CERTAINLY HAVE CAUSED A SERIOUS AND UGLY ACCIDENT. I DON'T SEE ANY OTHER COMPLAINTS ABOUT THIS ISSUE, SO MAYBE MINE WAS JUST A FLUKE. BUT I DOUBT IT. I THINK THIS HAS THE POTENTIAL TO BE A DEADLY PROBLEM. MEANWHILE, MY DASHBOARD IS AL

Structure
Filed Sep 24, 2013106,000 milesAL

TOP OF DASH IS CRACKED ALL THE WAY THROUGH FROM FRONT TO BACK IN SEVERAL PLACES. IT HAS ALWAYS BEEN PARKED EITHER IN THE SHADE OF UNDER A CARPORT. *JS

Structure › Body
Filed Jul 19, 201375,000 milesKY

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THERE WERE NUMEROUS CRACKS ACROSS THE ENTIRE LENGTH OF THE DASHBOARD. IN ADDITION, A MASSIVE HOLE WAS LOCATED WITHIN THE CENTER OF THE DASHBOARD NEAR THE WINDSHIELD. THE VEHICLE WAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Structure › Body
Filed Apr 1, 2013100,000 milesMO

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS STARTING TO FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE ENTIRE DASHBOARD. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS APPROXIMATELY 178,000. *TR

Structure
Filed Mar 19, 201365,000 milesNE

THE DASHBOARD HAS BROKEN INTO SEVERAL PIECES WHICH MAY CREATE A HAZARD IN AN ACCIDENT. IT IS STILL STAYING TOGETHER BUT I'M CONCERNED OVER TIME THAT IT WILL NOT. *TR

Visibility › Defroster/Defogger/Hvac System › Fan/MotorFire
Filed Jan 22, 201370,000 milesME

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE HEATER MOTOR WAS EMITTING HOT AIR AND HE COULD SMELL BURNING WIRES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE RESISTER, WIRING HARNESS AND THE BLOWER MOTOR FAILED, WHICH WOULD NEED TO BE REPLACED. THE CONTACT REPAIRED THE VEHICLE BY REPLACING THE RESISTER, THE WIRING HARNESS AND THE BLOWER MOTOR HIMSELF. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE CURRENT MILEAGE WAS APPROXIMATELY 98,000.

Structure
Filed Jan 10, 2013150,000 milesMN

THE SPARE TIRE BELOW THE PICKUP BED BROKE LOOSE FROM IT'S CABLE AND FELL OUT ON TO THE HIGHWAY. THIS ALSO HAPPENED WITH MY 1998 DODGE DAKOTA. *TR

Structure
Filed Jan 4, 201340,000 milesCA

DASH BOARD AND GAUGE COVER FOR DASH STARTED TO SEVERELY CRACK, CALLED DODGE, I WAS TOLD THERE WERE NOT COMPLAINTS OF DASHES CRACKING. I WAS TOLD BY DODGE THAT NOTHING WOULD BE COVERED UNDER WARRANTY AND DO NOT PARK MY TRUCK IN THE SUN. A FEW YEARS LATER THE ENTIRE UNIT FELL INTO THE DEFROST /HVAC AREA AND NOW HAVE AN EXCESSIVE HOLE IN THE DASH. I KNOW AT LEAST 35 DODGE TRUCK OWNERS IN CALIF THAT ALL HAVE THE SAME ISSUE. *TR

Structure › Body
Filed Dec 18, 201292,000 milesVA

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A CRACK FROM THE DASHBOARD TO THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 92,300.

Tires
Filed Dec 3, 2012333,582 milesLA

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500 EQUIPPED WITH B.F GOODRICH COMMERCIAL T/A TIRES, SIZE: LT245/75R16 ECOMAS. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE FRONT AND REAR PASSENGER SIDE TIRES FAILED, CAUSING EXTENSIVE DAMAGES TO THE WINDSHIELD, RADIATOR, QUARTER PANEL, THE ENTIRE EXHAUST SYSTEM AND THE REAR LEAF SPRINGS. THE CONTACT WAS ASSISTED IN INSTALLING TWO NEW TIRES ON THE VEHICLE AND WAS ADVISED TO CONTACT THE MANUFACTURER. THE TIRE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RETURN CALL. THE FAILURE MILEAGE WAS 333,582 AND THE CURRENT MILEAGE WAS 382,000. THE FAILURE MILEAGE OF THE TIRE WAS 40,000.

Service Brakes
Filed Oct 31, 2012195,888 milesWI

I WAS DRIVING TODAY AND WHILE COMING UP TO A STOP SIGN I APPLIED MY BRAKES ONLY TO FIND OUT I HAD NONE. THE REAR BRAKE LINE THAT RUNS ON THE DRIVERS SIDE CORRODED REALLY BAD BEHIND THE GAS TANK AND BLEW. LUCKILY THERE WERE NO OTHER VEHICLES AROUND OR ELSE AN ACCIDENT COULD HAVE HAPPENED. AFTER DOING SOME RESEARCH, I FIND THIS IS A VERY COMMON PROBLEM ON THESE VEHICLES. *TR

Structure
Filed Oct 9, 201239,000 milesNY

I HAVE OWNED THIS TRUCK ABOUT 3 YEARS. THE VEHICLE HAS APPROX. 39,000 MILES ON IT. I NOTICED SMALL CRACKS IN THE DASHBOARD. OVER THE LAST 3 YEARS, THE CRACKS HAVE GOTTEN LARGER. I WAS TRAVELING ON INTERSTATE 81 AND GOING ACROSS A BRIDGE JOINT. THE BRIDGE JOINT DIPS DOWN AND THE SHOCK OF THE BRIDGE JOINT CAUSED THE DASHBOARD TO COMPLETELY SHATTER INTO PIECES. THESE PIECES ARE VERY SHARP AND BRITTLE. THESE PIECES FLEW UP ONTO THE SEAT. DURING AN IMPACT, THESE PIECES COULD IMPALE A PERSON SITTING IN EITHER THE DRIVER OR PASSENGER SIDE. THESE PIECES ALSO FELL DOWN INTO THE ELECTRICAL SYSTEM ON THE VEHICLE. IT COULD IMPACT THE AIR BAGS OR THE COMPUTER ON THE VEHICLE. WHEN I GOT HOME, I CALLED DODGE TO SEE IF THERE WAS ANY VEHICLE ASSISTANCE PROGRAM OR RECALLS. THEY SAID THERE WEREN'T ANY. I HAVE ALL THE PIECES OFF THE DASH IF SOMEONE WOULD LIKE TO LOOK AT THEM. I DID REMOVE THE DASH FROM THE VEHICLE IN FEAR THAT SOMEONE WOULD BE HURT BY THESE SHARP PIECES. I'VE READ MANY STORIES ABOUT THE DASHBOARDS ON DODGE RAM TRUCKS. I CANNOT BELIEVE THAT THIS IS IN THE BEST INTEREST OF THE CONSUMER. FROM WHAT I'VE READ, THE DASHES ON ALL DODGE RAMS BETWEEN 1998 AND 2004 HAVE BEEN DEFECTIVE. I CAN'T BELIEVE THAT THERE HAS BEEN NO RECALL ON THESE DASHES. IF YOU HAVE ANY QUESTIONS, PLEASE E-MAIL ME OR CALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Oct 1, 2012202,000 milesOK

AIR BAGS DID NOT DEPLOY ON IMPACT (DEAD STOP) WHEN TRUCKS FRONT END STRUCK A TREE . *TR

Fuel/Propulsion System
Filed Sep 11, 2012158,000 milesNC

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500 HYBRID. THE CONTACT STATED THAT THE WATER AND FUEL WARNING LIGHT ILLUMINED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE FAILURE MILEAGE WAS 158,000 AND THE CURRENT MILEAGE WAS 161,000.

Service BrakesCrash
Filed Aug 29, 2012154,000 milesMD

WHILE MOVING FORWARD FROM PARKED, THE BRAKE PEDAL WENT TO THE FLOOR. THE TRUCK ROLLED INTO A FENCE. UPON INSPECTION UNDER THE TRUCK, BRAKE FLUID WAS COVERING THE FRAME RAIL UNDER THE BED, BEHIND THE FUEL TANK. UPON RESEARCHING THE PROBLEM, IT WAS DISCOVERED THAT MULTIPLE VEHICLES HAVE EXPERIENCED BRAKE LINE CORROSION IN THIS SAME AREA. *TR

Visibility/Wiper
Filed Aug 22, 201212,000 milesNC

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500 PICK UP. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE WINDOW FOGGED UP AND CONTACT WAS UNABLE TO DEFROST THE WINDOW CAUSING HIS VISIBILITY TO BE BLOCKED. THE CONTAC MENTIONED THAT THE AIR CONDITIONER ONLY WORKED ON THE BOTTOM VENTS. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO DEALER WHO DIAGNOSE THAT THE LINK FOR THE BLEND AIR DOOR FRACTURE. AS A RESULT, THE A/C HEATER BLEND DOOR NEEDED TO BE REPLACED. ALSO, THE DASHBOARD DEVELOPED A CRACKED WHICH WAS CAUSE BY THE REPAIRS DONE. THE MANUFACTURER WAS MADE AWARE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 38,000.

Structure
Filed Aug 15, 201250,000 milesTX

I'M THE ORIGINAL OWNER OF ONE 2001.5 DODGE 2500, IN 1997 THE DASH HAS STARTED TO DEVELOP CRACKS, TODAY ITS IN LITTLE PIECES, I'M AFRAID TO DRIVE THE VEHICLE AS THE DASH MIGHT COLLAPSE ENTIRELY O THE WIRING CAUSING AN ELECTRICAL FIRE. I TURNED TO CHRYSLER FOR HELP AND WAS TOLD THEY TAKE NO RESPONSIBILITY WHATSOEVER. *TR

Structure › Body
Filed Aug 14, 201245,000 milesTX

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED IN SEVERAL PIECES DUE TO DEFECTIVE MATERIAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE DASHBOARD WAS NOT REPLACED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 60,000. ..UPDATED 09-21-12*BF

Service Brakes
Filed Jul 24, 2012129,329 milesMD

THE BRAKE LINE THAT RUNS FROM THE MASTER CYLINDER TO THE REAR BRAKE ON THE DRIVERS SIDE HAS ROTTED OUT AND BUSTED. THIS IS A COMMON PROBLEM ON THESE DODGE RAM TRUCKS . I HAVE CARS FROM THE 1960'S AND THE BRAKE LINES HAVE NOT RUSTED AT ALL AND THIS TRUCK IS 11 YEARS OLD. THIS HAPPENS A LOT ON THESE TRUCKS AND IM SURE THIS IS NOT THE FIRST COMPLAINT AGAINST THEM. MAYBE A RECALL SHOULD BE ORDERED. THANKS FOR YOUR TIME. *TR

Steering
Filed Jul 23, 2012230,000 milesCA

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT WHILE REVERSING, THE PITMAN ARM FRACTURED IN THE STEERING COLUMN. THE FAILURE CAUSED THE VEHICLE TO LOOSE HYDRAULIC FLUID TO THE POWER STEERING. THE CONTACT CALLED THREE DEALERS AND WAS TOLD THAT THEY WERE UNFAMILIAR WITH THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 230,000. ..UPDATED 09/04/12 *BF ..UPDATED 09/07/12 *BF THE CONSUMER STATED THE POINT OF FAILURE WAS THE SECTOR SHAFT ON THE ROD AND A DAMAGED STEERING BOX. THE CONSUMER STATED THE VEHICLE LOST ALL STEERING CAPABILITY. UPDATED 09/11/12 UPDATED 09/17/2012 *JS

Structure › Body
Filed Jul 10, 201270,400 milesIL

THE PLASTIC DASHBOARD IS CRACKING AND DISINTEGRATING BEFORE MY VERY EYES. EVERY DAY THE CRACKS WIDEN AND SPREAD, AND EVERY DAY ANOTHER PIECE OF THE DASHBOARD BREAKS COMPLETELY OFF. THE SHARDS OF PLASTIC ARE SHARP AND JAGGED, AND POTENTIALLY DANGEROUS. *TR

Structure
Filed Jul 8, 2012200,000 milesCO

DASH BOARD HAS CRACKED AND NOW CAVING IN SHOWING ALL OF THE INSIDE COMPONENTS. HOPE THE SUN WON'T MELT THE WIRES. *TR

Service Brakes
Filed Jul 8, 2012125,654 milesNJ

I WAS DRIVING AND SOMEONE PULLED OUT IN FRONT OF ME AND STOPPED AND I WENT TO HIT MY BRAKES AND THEY WENT COMPLETELY OUT . IT WAS THE REAR MAIN BRAKE LINE THAT RUNS BEHIND THE GAS TANK. THE NEXT TIME I WAS COMING DOWN A HILL TO A STOP SIGN WITH SOME STEEL IN THE BED AND A DIFFERENT BRAKE LINE AFTER THE ONE BEHIND THE GAS TANK BLEW OUT AND SENT ME THROUGH THE STOP SIGN. *TR

Fuel/Propulsion System
Filed Jul 6, 2012150,000 milesCA

I WAS DRIVING SOUTH ON INTERSTATE 5 CALIFORNIA THE TRUCK JUST DIED ON THE HIGHWAY. I WAS STUCK IN 105 DEGREE HEAT FOR 2 HOURS BEFORE THE TOW TRUCK GOT THERE. I HAD NO WATER AND I AM A CANCER SURVIVOR. I HAVE BEEN EXTREMELY ILL EVER SINCE. VERY TIRED AND I HAVE NO APPETITE. 4,200 HUNDRED TRUCK REPAIR BILL. I HAD TO PAY BECAUSE I HAVE NO OTHER TRANSPORTATION. *TR

Steering
Filed Jun 3, 2012103,000 milesNV

2001.5 DODGE 2500 QUAD 4X4 DIESEL. STEERING HAS BEEN BAD FOR LAST FEW YEARS. TOOK IN AND ALL UP FRONT IS BAD, HUBS, JOINTS, BALL JOINTS, TIE RODS AND EVEN THE GEAR BOX OUTPUT SHAFT. I WAS TOLD THAT THE DEALER KNOWS THAT THE 2500 COMES OFF THE LINE WITH 1/4" GIVE OR TAKE PLAY IN THE BALL JOINTS AS IT SITS NEW AND ARE ACTUALLY TOO SMALL FOR APPLICATION WHICH CAUSES ALL ELSE TO GO BAD OVER TIME. I AM NOT HARD ON MY DODGE WITH DRIVING STYLE. COST TO FIX WITH STOCK AND AFTER MARKET PARTS ONLY TO PREVENT IS 2600.00. LABOR IS 100.00 PER HOUR HOW CAN ANYONE HANDLE THIS KIND OF MONEY UP FRONT. TRUCK SITS AFRAID TO DRIVE MORE THEN LOCAL. STARTED SEEING AT 95000 AND HAVE JUST OVER 103000. DEALER WILL NOT FIX RECALLS OF 2001 YEAR BECAUSE ITS TO OLD! *TR

Structure
Filed May 18, 201255,000 milesTX

DASH AND BEZEL ARE CRACKING. PIECES ARE FALLING INTO IT. WHAT PROBLEMS WILL THIS CAUSE. HEATER CORE IS LEAKING SPILLING COOLANT ONTO CAB CARPET AND PAD. WAS TOLD THIS MODEL TRUCK HAS NO AIR INTAKE FILTER TO STOP LEAVES AND OTHER TRASH FROM ENTERING THE SYSTEM THEN ROTTING IN THE HEATER CORE BOX CREATING MOLD WHICH CORRODES THE CORE. *TR

Suspension
Filed May 11, 201288,000 milesNC

THE REAR SPRING PADS ON MY TRUCK ARE RUSTING APART. NOT JUST SURFACE CORROSION BUT ACTUAL SPLITTING AND FLAKING OF THE METAL. I AM CONCERNED ABOUT LOSS OF CONTROL IF THE PAD SPLITS APART AS THE REAR AXLE COULD SHIFT, CAUSING AN ACCIDENT. *TR

Structure
Filed May 11, 201278,000 milesNC

THE DASH IS FALLING APART. I HAVE CONCERNS THIS MAY AFFECT THE AIRBAG SYSTEM WIRING RESULTING IN FAILURE TO FUNCTION IN THE EVENT OF AN ACCIDENT. *TR

Structure
Filed May 10, 201290,000 milesOR

THE DASHBOARD STARTING DEVELOPING CRACKS A FEW YEARS AGO. NOW SMALL PIECES ARE BEGINNING TO BREAK OFF AND DROP INTO THE AREA BEHIND THE INSTRUMENT PANEL AND AROUND ELECTRICAL WIRING. *TR

Steering
Filed May 1, 201260,000 milesNC

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500 QUAD. THE CONTACT STATED THAT THERE WAS EXCESSIVE PLAY IN THE STEERING WHEEL. THE VEHICLE WOULD STEER UNCONTROLLABLY WHEN DRIVING OVER UNEVEN ROAD SURFACES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT STATED THAT THE FAILURE HAD BECOME WORSE OVER TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 101,000.

Structure
Filed Mar 16, 2012TX

2001 DODGE 2500 DASH CRACKS CREATING HOLES IN DASH OR LARGE CRACKS. *TR

Service Brakes, Hydraulic
Filed Feb 26, 2012226,000 milesNJ

PULLING OUT OF MY DRIVEWAY MY STEEL BRAKE LINE ON THE FRAME BROKE AT THE REAR COUPLING DUE TO RUST. THIS TRUCK WAS DRIVEN ON NJ ROADS AND NEVER PUT A BOAT IN WATER. *TR

Structure › Body › HoodCrash
Filed Feb 26, 2012147,000 milesAR

DRIVING DOWN THE HIGHWAY HOOD FLEW OPEN AT 65 MPH. I HAD BEEN DRIVING THE TRUCK FOR SEVERAL HOURS PREVIOUSLY NEVER TOUCHED THE HOOD LATCH RELEASE ARM IN THE TRUCK IN FACT THE HOOD HAD NOT BEEN OPEN IN SEVERAL WEEKS. I THINK THERE ARE STILL FAULTY HOOD LATCHES OUT THERE ON SOME OF THESE TRUCKS AND THE OWNERS NEED TO BE NOTIFIED. *TR

Service Brakes, Hydraulic
Filed Feb 23, 201281,000 milesMD

DRIVING MY DODGE TRUCK TO WORK. THE BRAKE PEDAL WENT TO THE FLOOR FOR NO REASON. PADS AND FLUID WAS OK WHEN CHECKED SEVERAL WEEKS PRIOR. LIMPED HOME ON BACKUP BRAKE RESERVOIR. ALMOST NO BRAKES. TOOK IT TO A SHOP. THEY FOUND THAT THE BRAKE LINE ON THE FRAME BEHIND THE TANK (CAN'T SEE IT) WAS BADLY RUSTED AND PERFORATED AT SEVERAL SPOTS ON SEVERAL LINES. REPLACED BOTH LINES. CURRENT INSPECTION (2/23/2012) SHOWS BRAKE LINES IN THE ENGINE COMPARTMENT BADLY RUSTED BETWEEN THE ABS BRAKE COMPONENTS. THESE WILL HAVE TO BE REPLACED AS WELL. *TR

Steering
Filed Feb 21, 201267,000 milesMI

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE DRIFTED FROM LANE TO LANE INCREASING THE RISK OF A CRASH. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE ENTIRE FRONT SUSPENSION REPLACED. AFTER THE REMEDY REPAIR, THE VEHICLE CONTINUED TO DRIFT FROM LANE TO LANE WHILE DRIVING AT HIGHWAY SPEEDS. THE CONTACT TOOK THE VEHICLE BACK TO THE LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE.

Unknown or Other
Filed Jan 30, 201278,964 milesTX

DASHBOARD BEGAN CRACKING ON 2001 DODGE RAM TRUCK IN LATE 2007. IT HAS NOW COMPLETELY DESINTEGRATED AND LARGE PIECES HAVE COME LOOSE AND FALLEN BEHIND THE DASH. I'M TRULY CONCERNED THAT THE LOOSE DASHBOARD PIECES COULD CAUSE A MALFUNCTION OF ELECTRICAL OR MECHANICAL SYSTEMS OF THE VEHICLE MAKING IT UNSAFE TO DRIVE. TT

Engine and Engine Cooling › Engine › Diesel
Filed Jan 13, 201270,000 milesAZ

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE POWER WHILE DRIVING ON THE HIGHWAY. THE DEALER WAS NOTIFIED, BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 130,000. UPDATED 02/09/12*LJ UPDATED 02/13/12

Fuel System, Gasoline
Filed Dec 7, 2011145,000 milesNC

TL* THE CONTACT OWNS A 2001 DODGE 2500. THE CONTACT STATED THAT THE FUEL SYSTEM AND FUEL INJECTOR FAILED. THE VEHICLE WOULD LOOSE POWER WHILE DRIVING AND EVENTUALLY STALL WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 145,000.

Structure › Body
Filed Dec 3, 2011FL

THE DASH HAS BEEN DEVELOPING BAD CRACKS BUT NOW HAS JUST CRUMBLED LEAVING GAPING HOLES AND SHARP AND JAGGED PIECES. *TR

Structure › Body
Filed Nov 21, 201175,000 milesMS

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THE DASHBOARD WAS DEVELOPING SEVERE CRACKS ALONG ITS ENTIRE STRUCTURE. THE CONTACT ALSO STATED HE COULD NO LONGER PLACE ANY OBJECTS ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Structure › Body
Filed Nov 21, 201160,000 milesTX

TL*THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS FRACTURED AND EXPOSING SHARP EDGES. THE DEALER HAD NOT BEEN NOTIFIED. THE MANUFACTURER WAS AWARE OF THE FAILURE; HOWEVER, DID NOT OFFER ANY ASSISTANCE SINCE THERE WERE NO RECALLS. NO REPAIRS WERE PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 127,000.

Structure › Body
Filed Oct 4, 201180,000 milesLA

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT APPROXIMATELY NINE DIFFERENT CRACKS WERE EXHIBITED THROUGHOUT THE DASHBOARD AND PIECES OF THE DASHBOARD WERE DETACHING FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Structure1 injured
Filed Sep 26, 201163,000 milesNC

DASH CRACKING AND FALLING INTO PIECES, SMALLER PIECES FALL INTO THE DEFROST DUCTS AND BECOME FLYING PROJECTILES WHEN FAN IS ON HIGH. 1 MINOR INJURY NEAR THE RIGHT EYE, LACERATION, DID NOT REQUIRE MEDICAL TREATMENT. *TR

Structure › Body
Filed Sep 22, 2011NV

THE DASHBOARD HAS CRACKED INTO MANY SHARP LOOSE PIECES. THESE PIECES COULD FALL INTO THE WIRING AND OTHER COMPONENTS UNDER THE DASH OR FLY INTO THE DRIVER AND CAUSE A MAJOR PROBLEM. THIS WOULD BE A SERIOUS PROBLEM FOR OCCUPANTS OF THE VEHICLE AND FELLOW MOTORIST. THE FIX AS FAR AS I CAN DETERMINE IS VERY COSTLY AND EXTENSIVE. THE PROBLEM STEMS FROM FAULTY MATERIALS USED IN MANUFACTURING AND SHOULD BE A RECALL ITEM. THIS IS NOT THE ONLY INSTANCE OF MATERIAL FAILURE ON THIS MODEL YEAR TRUCK. I HAVE READ OF MANY SUCH OCCURRENCES AND HOPE THIS WILL BE RESOLVED SOON. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →