2000 Dodge Ram 2500 complaints

DASH CRACKED. *JB

THE VEHICLE, A 2000 DODGE RAM 2500 24 VALVE TURBO CUMMINS 5.7 LITER DIESEL PICKUP TRUCK, SUDDENLY STALLED AND THE ENGINE SHUT DOWN COMPLETELY WHILE THE VEHICLE WAS IN MOTION ON A STATE HIGHWAY TRAVELING AT APPROXIMATELY 65 MPH. THE VEHICLE, WHICH HAS POWER STEERING AND POWER BRAKES WAS DIFFICULT AND DANGEROUS TO STOP. ULTIMATELY THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT WAS DETERMINED THAT A FUEL LIFT PUMP AND PRIMARY INJECTION PUMP FAILED. THE PRIMARY INJECTION PUMP, A BOSCH MOD. VP44, RELIES ON FUEL FOR LUBRICATION. THE FUEL LIFT PUMP, WHICH IS PLACED FORWARD OF THE FUEL TANK SEVERAL FEET, IS POORLY DESIGNED. THE DESIGN REQUIRES TO PUMP TO BOTH SUCK AND PUMP, ULTIMATELY OVERWORKING ITSELF. IN A VERY SHORT TIME, THE PUMP BECOMES OVER-STRESSED AND FAILS. FAILURE OF THE FUEL LIFT PUMP CAUSES IMMEDIATE LOSS OF LUBRICATION TO THE PRIMARY INJECTION PUMP, DESTROYING THE UNIT. THE VEHICLE WAS ULTIMATELY REPAIRED AT THE DEALERSHIP WITH PARTS PURCHASED INDEPENDENTLY. THE DEALERSHIP QUOTED A BOSCH FACTORY REMANUFACTURED REPLACEMENT PUMP AT $2,600. A REPLACEMENT BOSCH VP44 PUMP, REMANUFACTURED BY THE BOSCH FACTORY, WAS PURCHASED FROM A LOCAL DIESEL SPECIALTY STORE FOR $1,100, MORE THAN $1,500 LESS THAN IF PURCHASED FROM THE DEALER. A NEW LIFT PUMP WAS INSTALLED AND THE NEW INJECTION PUMP WAS INSTALLED FOR A TOTAL COST OF $2,300, BEFORE TOWING, WHICH WAS AN ADDITIONAL $250. IN SPEAKING A TECHNICIAN AT THE LOCAL DIESEL SHOP, HE INDICATED THAT CUMMINS AND DODGE HAVE SINCE CHANGED T

UNEXPECTED ENGINE STALL ON HIGHWAY WHILE PULLING TRAILER. LEAD TO LOSS OF POWER STEERING, BRAKES, ETC. NARROWLY AVOIDED MAJOR ACCIDENT ON HIGHWAY. FOUND OUT LATER THERE IS A SERIOUSLY HIGH FAILURE RATE OF DIESEL INJECTION PUMPS DUE TO POOR DESIGN. *NM

IN JULY 2004 WE TOOK THE TRUCK IN AS IT WAS NOT BLOWING COLD AIR, THEY SAID THAT IT WAS LOW ON FREON AND HAD NO VISIBLE LEAKS BUT POSSIBLY EVAP CORE LEAK. THEY PUT SOME SORT OF BLUE IDENTIFIER IN IT AND TOLD US TO CHECK AND SEE IF WE SAW IT ANYWHERE SO THEY WOULD KNOW WHERE THE LEAK IS, NOTHING EVER SHOWED UP. NOW 1 1/2 YEARS LATER THE AIR CONDITIONER IS NOT BLOWING COLD AIR AGAIN. WE EVEN MADE SURE THAT WE TURNED THE AIR CONDITIONER ON MONTHLY AS THEY TOLD US TO SO IT WOULD NOT GO BAD. *JB

DT*: THE CONTACT STATED THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE LIGHT ILLUMINATED. WHILE DRIVING 50 MPH THE ENGINE STALLED. UPON INSPECTION THE DEALERSHIP DETERMINED THE FUEL INJECTION PUMP NEEDED REPLACED. THE FUEL INJECTION PUMP WAS REPLACED THREE TIMES AT APPROXIMATELY EVERY 45,000 MILES.

AT APPROXIMATELY 14 MILES NORTH OF TOWN ON A REMOTE STRETCH OF MOUNTAIN ROADWAY THE 2000 DODGE/CUMMINS RAM 2500; WITH ONLY 57,000 MILES, SHUT DOWN AS IF I HAD TURNED OFF THE KEY. I KNOW SEVERAL DODGE/CUMMINS TRUCK OWNERS AND MANY HAVE HAD EXPERIENCES WITH THE FUEL INJECTOR PUMPS GOING BAD ON LOW MILEAGE, LATE MODEL TRUCKS. ENDED UP HAVING THE VEHICLE TOWED. TWO DAYS LATER PUT THE TRUCK ON THE FERRY HEADED BACK TO JUNEAU. I MADE CONTACT WITH DAIMLER/CHRYSLER CORPORATION CUSTOMER ASSISTANCE. I DESCRIBED THE ABOVE INCIDENT. I ALSO STATED THAT I WAS AWARE OF THE ONGOING PROBLEMS AND NUMEROUS FAILURES WITH THE DODGE/CUMMINS FUEL INJECTION PUMPS. DAIMLER/CHRYSLER STATED THAT THE VEHICLES WARRANTY PERIOD HAD EXPIRED BUT THAT THE COMPANY WOULD ENTERTAIN THE PROSPECT OF ASSISTING ME WITH THE REPAIR SINCE THE MILEAGE WAS SO LOW AND ACKNOWLEDGE THAT THE CORPORATION WAS AWARE OF THE FUEL INJECTION PUMP PROBLEMS. DAIMLER/CHRYSLER TOLD ME TO GET A DIAGNOSIS FROM A DODGE DEALERSHIP BEFORE THEY WOULD PROCEED WITH ANY ASSISTANCE. I PROMPTLY DELIVERED THE TRUCK TO THE DEALERSHIP THAT MORNING. I HAD TO SIGN AN AGREEMENT FOR A MINIMUM OF 1 HOUR LABOR AT $100.00/HR. THEY CONFIRMED MY DIAGNOSIS OF THE FUEL INJECTION PUMP AND QUOTED $2700.00 FOR THE REPAIR. I CALLED THE NEXT MORNING AND RELAYED THIS INFORMATION TO DAIMLER/CHRYSLER. THEY STATED THEY WOULD CONTACT THE DEALERSHIP AND GET BACK IN TOUCH WITH ME. DAIMLER/CHRYSLER HAS NOT MADE ANY ATTEMPT TO CONTACT ME. *NM

TOP OF DASH CRACKED UNDER NORMAL OPERATION. I HAVE HEARD MULTIPLE COMPLAINTS OF THIS HAPPENING IN SIMILAR VEHICLES. *JB

TWICE WHILE DRIVING THE 2000 DODGE 2500 CLUB CAB THE ENGINE STALLED SUDDENLY. *NM THE CONSUMER WAS ABLE TO STOP THE VEHICLE WITH THE EMERGENCY BRAKE. ONCE THE CONSUMER WAS BALE TO RESTART THE VEHICLE HE DROVE TO THE DEALER WHERE THEY REPLACED THE FUEL PUMP. THE FUEL PUMP FAILED AGAIN, THE DEALER INFORMED THE CONSUMER TO EXPECT IT TO FAIL AGAIN FOR THE THIRD TIME. THE STARTER HAD TO BE REPLACED AND THE CONSUMER EXPERIENCED PROBLEMS WITH SLUGGISH SHIFTING. *JB *NM

BRAKE LINES HAVE RUSTED SO NO BRAKES OTHER THAN E BRAKE

TWICE NOW, I HAVE BEEN DRIVING THIS TRUCK WHEN MY ENGINE SUDDENLY STALLED. 1. OCT. 2001 - WHILE DRIVING ON A MOUNTAIN ROAD (APPROXIMATELY 12% GRADE), THE ENGINE SUDDENLY STALLED. I WAS ABLE TO STOP USING THE EMERGENCY BRAKE. THIS OCCURRED ON A NARROW MOUNTAIN ROAD, IN HEAVY TRAFFIC. I DIRECTED TRAFFIC AROUND ME, AND THEN ATTEMPTED TO RESTART THE ENGINE. FORTUNATELY, IT STARTED, AND I DROVE IT TO THE DEALER. THE LIFT PUMP WAS REPLACED. (PART NUMBER 5015723AC PUMP) THE ODOMETER READ 33,329. I WAS ADVISED BY THE DEALERSHIP TO KEEP THE FUEL TANK AT LEAST HALF FULL. AT THE TIME OF THE FUEL PUMP FAILURE, THE TANK WAS OVER HALF FULL. 2. MAY 2005 '' I WAS ON A MOUNTAIN ROAD, GOING DOWNHILL. AFTER STOPPING AT A SIGNAL, WHEN I STARTED TO ACCELERATE, THE ENGINE WAS DEAD. AGAIN, THIS OCCURED IN HEAVY TRAFFIC. THIS TIME I HAD TO BE TOWED TO THE DEALER. ''CONFIRM COMPLAINT NO LIFT PUMP PRESSURE REPLACE D LIFT PUMP ENGINE STARTS BUT SETS CODE FOR INTERNAL SHORT IN INJECTION PUMP CAUSED BY FUEL STARVATION FROM LIFT PUMP REMOVE INJECTION PUMP AND REPLACE BLEED SYSTEM AND ROAD TEST.'' PART NUMBER 5080885AA-FUEL LINE BANJO PART NUMBER R5013925AA PUMP - FUEL INJECTION MILEAGE 84,754 '' THE FUEL TANK WAS THREE-QUARTERS FULL. THIS IS A SERIOUS SAFETY ISSUE. IF I WAS TRAVELING AT FREEWAY SPEED WHEN THESE FAILURES OCCURRED, THE CONSEQUENCES MIGHT HAVE BEEN SERIOUS '' FOR MYSELF AND OTHERS CLOSE BY.

2000 DODGE 2500 RAM VAN. AIR CONDITIONING COMPRESSOR 12 VOLT CLUTCH, WHICH DRAWS 4.5 AMPS MEASURED IS FUSED AT 20 AMPS , THE POWER TO THIS FUSE ONLY GOES TO ONE PLACE THE CLUTCH. THE WIRE APPEARS TO BE #24 GAUGE WHICH MAY BE OK FOR THE 5 AMPS OR SO BUT NOT FOR 10AMPS OR MORE SO WHY THE INVITATION TO A WIRING HARNESS FIRE BY POWERING THAT LINE WITH A 20 AMP FUSE? I NOTED THIS CONDITION AFTER I HAD AN AIRCONDITIONING CLUTCH PROBLEM. AND FOUND WIRES IN THE HARNESS BURNT AND MELTED TOGATHER IN THE HARNESS.

DODGE DIESEL PICKUP 2000 FUEL INJECTOR PUMP FAILURE IN 2/2004, NOW 6/2005 FUEL INJECTOR HAS FAILED AGAIN, DODGE REFUSES TO REPLACE, WE FOUND OUT THESE ARE GOING BAD ABOUT EVERY 15000 TO 20000 MILES ON ALL YEAR MODELS 2000,2001,2002 ADMITTED BY DEALERSHIPS AND MECHANICS ALIKE.

LIFT PUMP FAILED ON MY 2000 DODGE RAM 5.9 CUMMINS ENGINE ONLY 1500 MILES AFTER THE WARRANTY LAPSED (HAPPENED AT 101,500). SINCE THE TIMEFRAME WAS SO CLOSE, WOULD LIKE TO SEE IF I CAN RECOUP SOME $$$ FOR THE PARTS, I MEAN C'MON, $2800 (LESS $800 CORE CHARGE) FOR THIS PART, AND SO CLOSE TO AFTER THE WARRANTY EXPIRED ? HAVE TALKED TO OTHER OWNERS OF TRUCKS LIKE MINE, VIA THE INTERNET, IN PERSON ETC., AND WAS REFERRED TO THIS SITE. IS THERE OR HAS THERE BEEN ANY ATTEMPTS MADE TO RECALL THIS PART ? ANYWAY, LUCKY FOR ME, IT FAILED LESS THAN 2 MILES FROM HOME, BUT WHAT IF I HAD BEEN ON A TRIP HUNDREDS OF MILES FROM HOME, OR RIGHT IN THE MIDDLE OF FREEWAY TRAFFIC ? THANKS FOR READING, WILL BE MORE THAN HAPPY TO REPLY TO ANY FURTHER CORRESPONDENCE.*AK

REPLACED TRANSFER PUMP FUEL, $3,400.00 AT DODGE DEALERSHIP IN BLYTHE CALIF. I HAVE OWNED 3 DODGE DIESELS IN THE 2000 AND EVERY ONE HAD THE INJECTOR PUMP FAILURE, HOWEVER, MOST OCCURTED B4 WARRENY WAS UP AND WERE REPLACED. MY TRUCK AND 130K MILES AND IS NOT UNDER WARRENTY

DASHBOARD PANEL CLUSTER INOP. @ 39000 MILES. *AK

I HAVE A 2000 DODGE RAM 2500 4X4 AUTO WITH A CUMMINS DIESEL. FOR THE PRODUCTION YEARS 1998 TO 2001, SOME OF THESE ENGINES WHERE PRODUCED WITH AN INFERIOR ENGINE BLOCK (IDENTIFIED WITH A BLOCK CASTING NUMBER OF "53"). MORE SPECIFICALLY THESE BLOCKS HAVE THINNER WATER JACKET WALLS THAN OTHER BLOCKS SO WITH COOLANT CAVITATION, CORROSION, COOLANT PRESSURE IN THE BLOCK, AND TORQUE, THEY MAY CRACK, SPILLING YOUR COOLANT. WHEN THE CRACK OCCURS, AND THERE ARE VERY MANY DOCUMENTED CASES, IT IS ON THE PASSENGER SIDE OF THE ENGINE, THE SAME SIDE AS THE EXHAUST MANIFOLD. I HAVE NOT HEARD OF ANY FIRES, ETC. BUT I KNOW THAT ENGINE COOLANT DOES CONTAIN FLAMMABLE INGREDIENTS AND THE EXHAUST CAN GET VERY HOT, ESPECIALLY WHEN TOWING. ALSO, THIS ENGINE WITH A 53 BLOCK HAS BEEN USED IN OTHER APPLICATIONS, INCLUDING: MEDIUM DUTY TRUCKS FROM DIFFERENT MANUFACTURERS, MOBILE HOMES, PUBLIC SCHOOL BUSES AND MASS TRANSPORTATION BUSES. I SEARCHED THE NHTSA SITE FOR INFO REGARDING THE CUMMINS 53 BLOCK, BUT COULD NOT FIND ANYTHING. ANY INFORMATION YOU CAN PROVIDED WOULD BE OF GREAT USE. ALTHOUGH THE ENGINE BLOCK IN MY TRUCK HAS NOT CRACKED, I'M MORE INTERESTED IN PREVENTING A PROBLEM THAN EXPERIENCING IT. VERY MANY THANKS IN ADVANCE FOR YOUR TIME AND EFFORT.*JB

2000 DODGE RAM 2500 HAS A CUMMINS 5.9 LITER DIESEL ENGINE. THE ENGINE BLOCK HAS CRACK IN THE WATER JACKET AND IS LEAKING COOLANT. CUMMINS ENGINE MANUFACTURE HAS ADMITTED TO THIS AS BEING A PROBLEM AND HAS NOT CORRECTED THE PROBLEM.*AK

DUE TO FAULTY BALL JOINTS, THE CONSUMER EXPERIENCED UNUSUAL TIRE AND BRAKE WEAR. *PH *JB *TC

THE STEERING ON MY 2000 DODGE RAM 2500 4X4 HAS BEEN SLOPPY/WANDERS FOR ABOUT THE PAST TWO YEARS. FIRST, I REPLACED ALL FOUR TIRES WITH THE SAME STANDARD TIRES. I THEN HAD IT ALIGNED AND THE MECHANIC COULDN'T GET THE STEERING WHEEL STRAIGHT. SO I TOOK IT TO THE DEALER, AND THEY RECOMMENDED AN INDEPENDENT ALIGNMENT SHOP. THERE THE MECHANIC REPLACED THE TRACK BAR AND GOT THE STEERING WHEEL STRAIGHT. THAT SEEMED TO TIGHTEN UP THE STEERING WHEEL A BIT. SEVERAL MONTHS LATER THE WHEEL WAS SLOPPY AGAIN. I TOOK IT BACK TO THE DEALER, AND THEY GOT IN AND TEST DROVE IT WITH ME. THEY DID ACKNOWLEDGE THAT THE WHEEL WAS "LOOSE" BUT THE DODGES JUST HAD LOOSE STEERING. THEY ALSO SAID THEY COULD TIGHTEN UP THE STEERING GEAR BOX. SO I LET THEM DO THAT. BUT WHEN I WENT TO PICK UP THE TRUCK, THE SERVICE MANAGER TOLD ME THAT I MIGHT HAVE TO REPLACE THE GEAR BOX SOON. BEFORE I DID THAT I WANTED TO SEE IF ANYONE ELSE HAD THIS PROBLEM, AND THEY DID. MANY PEOPLE ON THE TURBO DIESEL REGISTER WEB SITE HAVE THIS SAME PROBLEM. THIS IS HOW I WAS REFERRED TO THIS WEB SITE. IF SO MANY PEOPLE HAVE PROBLEMS WITH THE STEERING, WHY ISN'T A RECALL ISSUED TO CORRECT THE PROBLEM. *JB

NO NOTICE OF A PROBLEM, DID ALL MANUFACTURERS REQUIRED OIL CHANGES, TRANSMISSION FAILED AT 63,000 MILES. MANUFACTURER, DAIMLER CHRYSLER REFUSED TO REPAIR, TRANSMISSION REPLACEMENT FOUND SPECIAL OPTIONAL TRANS OIL COOLER FAILED WHICH CAUSE TRANS FAILURE. HAD TO REPLACE ALL ITEMS AT A COST OF 4000.00. *NM

WHILE DRIVING AT APROXIMATELY 20 MPH BRAKES FAILED, CAUSING THE CONSUMER'S VEHICLE TO RUN A RED LIGHT. AFTER TOWING, IT WAS DISCOVERED THAT DRIVER'S SIDE BRAKE HOSE WAS DEFECTIVE. *AK

FRONT WHEEL BEARINGS BECAME DEFECTIVE SHORTLY AFTER PURCHASE. ALSO, SPINDLES WERE TOO SMALL, AND MASTER CYLINDER AND BOTH SEALS HAD TO BE REPLACED. *AK

WHILE DRIVING 60 MPH ENGINE REDUCED SPEED TO AN IDLE. COULD NOT GET THE VEHICLE TO ACCELERATE ABOVE 5 MPH. VEHICLE WAS TOWED TO THE DEALER, WHO REPLACED THE FUEL INJECTION/LIFT PUMP FOR THE SECOND TIME WITHIN 64,000 MILES OF WEAR.*AK

DASHBOARD CRACKED ALL ALONG PASSENGER SIDE AS WELL AS DRIVERS SIDE. THE CRACK IS SO BAD, ITS GOING TO CAVE IN.PLEASE HELP US TO GET THIS FIXED. THIS DODGE IS THE 3RD VEHICLE WE HAVE PURCHASED FROM BLACKBURN MOTOR VICKSBURG,MS. *AK

LTR REQUEST STATUS OF 3/16/2004 LTR ON BEHALF OF JIM OSMUNDSON (WA) RE STEERING COLUMN DEFECTIVE ON HIS 2000 DODGE RAM 2500 TRUCK, REF ES04-003096 /S/ BRENNER 4/21/2004.*MR WHILE DRIVING THE STEERING BOX FAILED WHICH CAUSED LOSS OF POWER STEERING. NO INJURIES OR ACCIDENT OCCURED AS A RESUL OF THIS FAILURE. THE DEALER REPLACED THE STEERING BOX, TRACK BAR AND TIE ROD ENDS. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE STEERING BOX AND TRACK BAR. *NM

DODGE RAM2500 4X4 ,MILES 52K BOTTOM OF DOORS RUSTED. ,DEALER SAYS GOTTA HAVE HOLES BEFORE THEY ADJ THE CLAIM . WHO WANTS TO WAIT TILL THERE TRUCK HAS HOLES IN IT TO FIX ? ANY HELP APPR .JIM P.S BOTH SIDES . *AK

LTR FM [XXX] (WA) RE DEFECTIVE STEERING COLUMN FOR A 2000 DODGE RAM 2500 SERIES TRUCK (VIN#[XXX]), NO REC IN ES DATABASE OF 1/20/04 LTR TO ODI RE CASE NO. #[XXX], REPLY/ATTN. [XXX] AT THE OLYMPOA, WA OFC. *PH THE DEALER REPLACED THE STEERING BOX, TRACK BAR AND TIE ROD ENDS. THE BRAKE PADS FAILED AT 65,000 MILES. *JB *SC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE STEERING WHEEL HAD TO BE TURNED 3/4 OF A FULL TURN FROM CENTER BEFORE THE WHEELS WOULD MOVE. *AK

WHILE DRIVING, THE CONSUMER APPLIED THE BRAKE PEDAL AND IT WENT DOWN TO THE FLOOR. CONSUMER SOMEHOW STOPPED THE VEHICLE WITHOUT INCIDENT. CONSUMER DETERMINED THE REAR BRAKE LINE WAS RUBBING THE CAB FLOOR WHICH CAUSED THE BRAKE LINE TO WEAR AND LEAK BRAKE FLUID. *AK *JB

LEFT FRONT WHEEL LOCKED UP ALMOST CAUSING AN ACCIDENT. *AK

BALL JOINTS SQUEAKED LOUDLY DUE TO LACK OF LUBRICATION. DEALER HAD BEEN CONTACTED. *AK THE LOWER BALL JOINTS DID NOT HAVE ANY GREASE FITTINGS. *JB

THE LEFT TIRE WAS LOSE DUE TO WHEEL BEARING ASSEMBLY AND BALL JOINTS FAILURE. *PH *JB

THE FRONT PASSENGER SEAT BELT RELEASED WITHOUT DEPRESSING THE RELEASE BUTTON. THE DEALER COULD NOT RESOLVE THE PROBLEM. *AK THE DEALER AND MANUFACTURER REFUSED TO REPAIR THE SEAT BELT BECAUSE THE FAILURE COULD NOT BE DUPLICATED WHILE AT THE DEALER. THE CONSUMER IS CONCERNED THAT THE SEAT BELT MAY NOT RESTRAIN AN OCCUPANT IN THE EVENT OF A ACCIDENT. *NM

WHILE DRIVING SPINDLE ARM FOR FRONT WHEELS CHEWED UP THE WHEEL BEARINGS ON BOTH SIDES. CONSUMER HAS TO REPLACE THE SPINDLE ARM EVERY 20,000 MILES. *AK

IN REFERENCE TO A COMPLAINT (10053275) CONCERNING FAILURE OF STEERING BOX, WHICH LED TO THE LOSS OF POWER STEERING CAPABILITIES ON THE VEHICLE. *LA *SC

WE HAVE A DODGE 2000 MODEL 2500 4X4 PU THAT HAS A UTILITY BED ON IT. IT CAME FROM THE FACTORY WITH MICHELIN A/S LTX 245/75/16 LOAD E TIRES. 2 OF THE TIRES HAVE BEEN DAMAGED BY ROAD OBJECTS. THEY WERE REPLACED BY 2 GOODYEAR WRANGLER HT TIRES OF THE SAME SIZE INSTALLED ON THE FRONT. THIS TRUCK HAS MAJOR STEERING PROBLEMS AND WANDERS ALL OVER THE ROAD. SOME TIRE SHOPS HAVE TOLD ME THAT IT IS A RULE NEVER TO MIX MICHELIN LT RADIAL TIRES WITH LT RADIALS OF ANOTHER BRAND BECAUSE THEY CAUSE THESE PROBLEMS. I CANNOT GET THIS IN ANY DOCUMENTS NOR WILL THE COSTUMER SERVICE PEOPLE FOR THE TIRE COMPANIES CONFORM THIS. ORIGINAL TIRES HAVE 2/3 TREAD LEFT AND GSA MOTOR POOL MAINTENANCE CONTROL WILL NOT AUTHORIZE THE REPLACEMENT OF THE OTHER ORIGINAL TIRES NOR WILL THEY AUTHORIZE THE REPLACEMENTS TO BE OF THE SAME MFG AND STYLE AS THE ORIGINAL. I NEED SOME HELP IN GETTING THIS PROBLEM RESOLVED BEFORE WE HAVE AN ACCIDENT. *JB

WHILE DRIVING THE VEHICLE'S POWER STEERING FAILED WITHOUT WARNING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

OCTOBER 28, 2003 DODGE CUSTOMER ASSISTANCE CENTER P.O. BOX 21-8004 AUBURN HILLS, MI 48321-8004 DEAR MR. OR MS.: I WOULD LIKE TO ACQUAINT YOUR STAFF WITH THE PROBLEM MY 2000 DODGE RAM 2500 SERIES WITH 4WD EXPERIENCED LAST MONTH AT 128,000 MILES. THE VEHICLES VIN IS:[XXX]. THE PROBLEM CONCERNS AN EARLY STEERING BOX FAILURE WHICH MEANT LOSS OF THE POWER STEERING ASSIST DISAPPEARED. THERE WAS NO DAMAGE TO VEHICLE OR PERSON AND SINCE I WAS ON A QUIET RURAL HIGHWAY IT WAS A MATTER OF ROUTINE TO BRING THE TRUCK TO A STOP AND FIGURE OUT WHAT HAD HAPPENED. YOUR DODGE DEALER IN VANCOUVER, WA DECLINED TO HELP SO THE TRUCK WENT TO MY TIRE AND SUSPENSION DEALER OF LONG STANDING IN CAMAS, WA AND THEY REPLACED THE STEERING BOX, THE TRACK BAR AND THE TIE ROD ENDS. IM NOT CONCERNED ABOUT THE TIE ROD PARTS AS THOSE ARE WEAR ITEMS. I DO BELIEVE THAT DODGE SHOULD HELP WITH MY EXPENSE OF THE GEAR BOX AND TRACK BAR REPLACEMENT ESPECIALLY SINCE I PURCHASED THE EXTENDED WARRANTY WHEN THE VEHICLE WAS NEW EVEN THOUGH IT HAS RUN OUT. OBVIOUSLY GEAR BOX FAILURE SHOULD NOT OCCUR AT SUCH A LOW MILEAGE. *CB *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING LOCKED UP, WAS UNABLE TO TURN FRONT WHEELS. *LA

THE CONSUMER STATED THAT THE TORQUE CONVERTER SLIPPED WHILE DRIVING". THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO HAVE THE PART REPLACED TWICE. PLEASE PROVIDE MORE DETAILED INFORMATION. *JB

WHILE DRIVING 45 MPH CONSUMER HEARD A LOUD BANGING NOISE COMING FROM THE FRONT OF THE VEHICLE. A DARK GRAY PLUME OF SMOKE WAS COMING FROM UNDER THE HOOD, ALONG WITH SOME FLUIDS. CONSUMER WAS ABLE TO GET OVER TO THE SHOULDER AND CALL A TOW TRUCK. THE VEHICLE WAS TAKEN TO A DEALER, WHO INFORMED THE CONSUMER THAT ANOTHER TRANSMISSION WAS NEEDED. THE VEHICLE ALREADY HAD A TRANSMISSION REPLACEMENT AT 13,000 MILES. *AK

THE CONVERSION VANS FRONT HIGH RISE STARTED SEPARATING FROM THE BODY OF THE VEHICLE. THE CONSUMER IS CONCERNED THAT IT MAY COME COMPLETELY OFF AT ANYTIME WHILE DRIVING. THE CAUSE OF THE SEPARATION WAS UNDETERMINED. PLEASE PROVIDE MORE DETAILS. *NLM

WHILE DRIVING ON ANY KIND OF ROAD SURFACE VEHICLE WOULD PULL TOWARDS THE RIGHT, CAUSING THE DRIVER TO LOSE CONTROL. *AK

WITH LESS THAN 50,000 MILES THE AIR CONDITIONER FAILED DUE TO A FAULTY EVAPORATOR. REPAIR COST WAS OVER $800.00.*AK

2000 DODGE RAM 2500 4X4- PROBLEM = SUSPENSION. VEHICLE WILL EXPERIENCE VIOLENT FRONT END SHAKE AND LOSS OF CONTROL AFTER CONTACT WITH MINOR ROAD IMPERFECTIONS AND BUMPS. VEHICLE IS NOT SAFE TO DRIVE AT ANY SPEED. AFTER FURTHER RESEARCH VIA THE INTERNET I HAVE COME TO UNDERSTAND THAT A VERY LARGE PERCENTAGE OF DODGE OWNERS IS EXPERIENCING VERY SIMILAR PROBLEMS. I AM SINCERELY CONCERNED FOR THE SAFETY OF MYSELF AND OTHERS.*AK

PREMATURE FAILURE OF DISC BRAKE ROTORS WITHIN 17,000 MILES ROTORS RUSTING AND PITTING FROM THE BACK-SIDE OUT TO FRONT. *AK

FRONT END ROAD WALKS HAVE TAKEN TO DEALER SINCE3/26/2001 SAY NEEDS OFF SET BALL JOINT AND TO THIS DATE THEY SAY STILL CAN`T GET THE PART.

VEHICLE'S FRONT WHEEL BEARINGS KEEPS GOING OUT. THIS CAUSES LOST OF STEERING AND BRAKES.

WHILE DRIVING THE VEHICLE STALLED WITHOUT WARNING. *NLM

WHILE DRIVING THE CRUISE CONTROL FAILED, AND THE ABS LIGHT ILLUMINATED, SOON AFTER THE BRAKES WERE INOPERATIVE. *JB