Page 8 of 14 · complaints 351–400 of 689

2011 Dodge Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Jan 8, 201790,210 milesTX

THE ENGINE STALLS WHEN MAKE A TURN, ALL THE POWER STEERING & POWER BRAKES QUIT. I HAVE TO RESTART THE ENGINE TO MOVE THE VEHICLE OUT OF THE WAY OF OTHER VEHICLES. THIS GOING GET SOMEONE KILLED.

Electrical System
Filed Jan 4, 201776,000 milesKY

MY INFORMATION AND A SHORT STORY FOLLOWS: IF IT WERE NOT FOR THE QUICK THINKING AND FAST REFLEXES OF MY WIFE, WHEN THE TRUCK STOPPED RUNNING AT 60 MILES PER HOUR ON A MAJOR FREEWAY, WE WOULD HAVE BEEN IN A CATASTROPHIC ACCIDENT. AS IT TURNED OUT SHE WAS ABLE TO STEER THE TRUCK TO THE EMERGENCY LANE WHICH WAS NO SIMPLE FEAT CONSIDERING THERE WAS NO POWER STEERING AND NO POWER BRAKES. I TOOK MY TRUCK INTO MY DEALER WHEN WE GOT HOME AND IT TOOK THEM 6 DAYS TO DIAGNOSE THE PROBLEM. AFTER THE DIAGNOSES IT TOOK ANOTHER 2 DAYS TO GET THE PART AND TO INSTALL IT. ALL I WANT IS TO BE REIMBURSED FOR THE COST OF THE TIPM MODULE AND THE INSTALLATION FEE. THE RECEIPT AND ITEMIZED WORK LIST ARE ATTACHED TO THIS EMAIL.

Suspension
Filed Dec 24, 20166 milesAZ

VEHICLE IS VERY LOSE FEELS LIKE IT WOULD VERY EASILY SWAY OUT OF CONTROL. THE VEHICLE FALLS UNDER THE MANUFACTURED DATE FOR RECALLS OF STEERING COLUMN AND REAR AXLE ISSUES BUT ACCORDING TO MY DEALER AND CHRYSLER'S WEBSITE MY VIN IS NOT LISTED. FORGIVE ME IF I DON'T TRUST THEM. HOW DO I GET TO THE BOTTOM OF THIS BECAUSE THERE IS SOMETHING WRONG WITH MY SUSPENSION AND THERE ARE MANY MORE POSTS OF THIS SAME ISSUE AT HIGHER SPEEDS.

Fuel/Propulsion System
Filed Dec 22, 2016141,520 milesFL

WHILE VEHICLE IS IN MOTION AT LOW SPEED, ENGINE WILL SHUT OFF. DURING UP HILL CITY DRIVING, ENGINE WILL NOT MAINTAIN CONSTANT RPM OR SMOOTH ACCELERATION. IT TAKE APPROXIMATELY 20 MINUTES TO START THE VEHICLE. *TR

Fuel/Propulsion System
Filed Dec 20, 201610,630 milesIA

MISFIRE P0300 RANDOM DRIVING IN MOTION UP AND DOWN CITY STREETS. *TR

Electrical System
Filed Dec 14, 201665,000 milesCA

TRUCK WONT START,OR SHUTS DOWN COMPLETELY WHILE DRIVING, MECHANIC SAYS FUEL PRESSURE PROBLEM. *TR

Fuel/Propulsion System
Filed Dec 11, 2016118,600 milesGA

THIS VEHICLE WAS BOUGHT BRAND NEW AND NOW THE BATTERY IS DRAINING EASILY AND IT WILL NOT START UNLESS YOU SWITCH IT ON AND TAKE IT OUT OF PARK INTO DRIVE FOR ABOUT FOUR OR FIVE TIMES. WHEN YOU PUT IT BACK IN PARK IT WILL START. I HAVE REVIEWED A LOT OF COMPLAINTS ON LINE ABOUT THIS ISSUE FROM OTHER OWNERS. I WAS TOLD BY THE CHRYSLER DEALER THAT IT MAY BE THE EXTERNAL FUEL PUMP RELAY BUT OTHERS WERE TOLD THAT TOO AND THEY STILL HAD THE SAME STARTING ISSUE AFTER PAYING A HUGE EXPENSE FOR THIS TYPE OF REPAIR.

Electrical System
Filed Dec 10, 2016IL

I WAS HAVING PROBLEMS STARTING MY TRUCK, SO I JUMPED IT WITH A BOOSTER PACK AND IT STARTED RIGHT UP. I PUT A NEW BATTERY IN AND WORKED FOR A COUPLE OF DAYS AND THEN IT BEGAN HAVING PROBLEMS STARTING AGAIN. I TOOK IT TO A DODGE DEALER AND THEY FOUND A FLASH FOR WCM THAT STATES FIXES INTERMITTENT START ISSUE AND REPROGRAMMED WCM. IT WORKED FOR A COUPLE OF DAYS AND THEN AGAIN BEGAN HAVING ISSUES STARTING AGAIN. I READ ONLINE THAT IF I SHIFT INTO NEUTRAL AND THEN TRY STARTING IT WILL WORK. THIS SEEMS TO WORK BUT IT IS ANNOYING AND I AM WORRIED IT WILL LEAVE ME STRANDED OR WORSE CAUSE AN ACCIDENT.

Engine
Filed Dec 9, 2016113,000 milesUT

DRIVING ON THE FREEWAY DURING RUSH HOUR TRAFFIC AND MY ENGINE DIED. I COULD NOT GET OUT OF THE TRAFFIC LANE AND MY TRUCK CAME TO A COMPLETE STOP. ENGINE CRANKED, BUT WOULD NOT START. SOMEONE HELPED ME PUSH MY TRUCK OUT OF THE TRAFFIC LANES (VERY RISKY FOR THEM AND FOR ME AS TRAFFIC WAS STILL MOVING, SWERVING AND CAUSING A BACK UP.) AFTER ABOUT TEN-FIFTEEN MINUTES, THE TRUCK STARTED AND I DROVE IT HOME. TURNED TRUCK OFF AND ON AND IT SEEMED OK. NEXT MORNING TRUCK WOULD NOT START, I SPRAYED STARTING FLUID IN AIR INTAKE AND IT TRIES TO START, SO I AM GUESSING FUEL PROBLEMS. TRUCK STARTED AFTER MUCH CRANKING, BUT DON'T TRUST IT, NOT SAFE TO GO ON FREEWAY AND CAUSE ANOTHER SCARY SITUATION. RESEARCH TELLS ME THIS IS A COMMON PROBLEM. I DID NOT SUFFER ANY LOSSES, BUT MAY HAVE CAUSED OTHER ACCIDENTS DUE TO THE TRAFFIC BACK UP I CAUSED. *TR

Engine
Filed Nov 3, 201693,000 milesFL

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE PARKED, THE VEHICLE CAUGHT FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

Electrical System
Filed Oct 26, 201671,000 milesPR

TIPM MODULE, FUEL PUMP RELAY AND OTHER MALFUNTIONS

Suspension › Rear
Filed Oct 13, 2016109,000 milesOK

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE OPERATING THE VEHICLE, A GRUELING AND HUMMING NOISE WAS PRESENT FROM THE REAR SUSPENSION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

Electrical System
Filed Oct 11, 201659,000 milesTX

THE ENGINE SEEMS TO CRANK BUT NOT START. THE VEHICLE SOUNDS A LOT LIKE THIS AND FULLY FULLY AND CHARGED. IN THE NEXT DAYS WE WILL TEST THE FUEL RELAY BUT IT SEEMS TO NOT BE DELIVERING FUEL CORRECTLY TO THE ENGINE SYSTEM. HTTPS://WWW.YOUTUBE.COM/WATCH?V=XLFJFB4HSN0

Electrical System
Filed Oct 7, 201662,000 milesCA

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING AND FAILURES WITH STARTING. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM NEEDED TO BE UPDATED. UPDATE INSTALLED AND HAS NOT CORRECTED PROBLEM. MOST LIKELY HAS FAILED AND NEEDS TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.. ..UPDATED 11/01/16 *BF THE DEALER INFORMED THE CONSUMER THE FUEL PUMP RELAY WAS FAULTY. THE DEALER FIXED THE PROBLEM BY SUPPLYING POWER TO THE FUEL PUMP, USING AN ALTERNATIVE SOURCE. UPDATED 11/03/16.*JB

Electrical System
Filed Sep 30, 2016OK

I SPENT 30+ MINUTES TRYING TO GET MY TRUCK TO START THEN WHEN I FINALLY GOT IT TO START WHERE I COULD DRIVE IT I GOT ON THE HIGHWAY AND MY HEADLIGHTS RANDOMLY SHUT OFF THEN THEN NOT EVEN TO MINUTES LATER MY TRUCK STALLED OUT ON ME ON THE HIGHWAY AND WOULDNT START BACK UP FOR ANOTHER 30 MINUTES OR SO.

Electrical System
Filed Sep 29, 2016125,000 milesSC

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING AND FAILURES WITH STARTING. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. THE VIN WAS NOT PROVIDED.

Electrical System
Filed Sep 29, 2016112,000 milesSC

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING AND FAILURES WITH STARTING. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

Electrical System
Filed Sep 21, 201672,600 milesNJ

9-16-16: VEHICLE LOST ALL POWER AND HAD TO BE "JUMPED". 9-17-16: NEW BATTERY INSTALLED BUT LATER IN THE DAY, STARTING PROBLEMS WENT ON. 9-19-16: VEHICLE TAKEN TO DEALER; INITIAL PROBLEM IDENTIFIED AS NEEDING NEW FUEL PUMP AND PLUGS. LATER, THIS WAS THEN IDENTIFIED AS HAVING A FAULTY "TIPM" AND THAT COST WOULD BE OVER $2000.00 (THAT INCLUDED A NEW FUEL PUMP. INTERNET RESEARCH SHOWS THAT THE MANUFACTURER HAS APPARENTLY BEEN AWARE OF THIS PROBLEM BUT WILL NOT TAKE ACTION TO ISSUE A RECALL. IN REALITY, DID WE BUY A VEHICLE WHICH THE MANUFACTURER KNEW TO CONTAIN DEFECTIVE PARTS? PARTS, WHICH IN REALITY, CAUSE SAFETY ISSUES? SHAME ON THEM! I THOUGHT THAT I HAD A QUALITY VEHICLE. I PAID OVER $45,000 FOR THIS TRUCK AND IT WAS BUILD WITH THIS DEFECTIVE PART? HELP ME OUT HERE AND HELP OUT THOUSANDS OF OTHERS WHO ARE JUST WAITING FOR THE SAME THING TO HAPPEN.

Power Train
Filed Sep 21, 201672,917 milesWA

FEELS LIKE SOMETHING IS LOOSE IN THE STEERING WHEEL AREA. LOTS OF PLAY IN THE STEERING AND A CLUNK WHEN WHEEL IS TURNED. I TOOK IT TO THE DEALER TO SEE WHAT THE ISSUE WAS AND IF IT WAS PART OF THE RECALL. THEY SAID THE STERING GEAR AND INNER TIE RODS ARE BAD AND THE FRONT HUBS ARE MAKING NOISE AND NEED TO BE REPLACED. THIS TRUCK ONLY HAS A LITTLE OVER 70,000 MILES ON IT AND I HAVE NEVER TAKEN IT OFF ROAD OR DROVE IT HARD. IT IS USED FOR DRIVING TO AND FROM WORK. JUST FOR THE COST OF THOSE ITEMS THEY QUOTED ME $2312.99. I HAVE OWNED THREE DIFFERENT TRUCKS AND HAVE NEVER HAD A PROBLEM LIKE THIS AND WITH SUCH A NEW VEHICLE. DEALER STATED IT WAS NOT PART OF THE RECALL. THIS TRUCK FEELS UNSAFE TO DRIVE WITH THE STEERING BEING SO LOOSE.

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Sep 19, 201686,000 milesNY

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUSE BOX FAILED AND NEEDED TO BE REPLACED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 86,000.

Electrical System
Filed Sep 11, 2016106,000 milesFL

THE TIPM OUR DODGE TRUCK IS FAULTY. IT HAS ISSUES STARTING, THE LIGHTS WILL STOP WORKING, THE LIGHTS ON DASH COME ON, THERE IS AN ISSUE WITH THE OIL JUST DISAPPEARING, THE FUEL PUMP RELAY. I HAVE DONE EXTENSIVE RESEARCH ONLINE AND SAW THAT SEVERAL VEHICLES UNDER CHRYSLER AND DODGE HAVE HAD THIS ISSUE WITH FAULTY TIPM AND THERE WAS EVEN A CLASS ACTION LAWSUIT,BUT THE NHTSA FELT THERE WASN'T ENOUGH OF AN ISSUE WITH THE DODGE RAMS TO PUSH FOR A RECALL. I BELIEVE THAT THIS NEEDS TO BE PUSHED FOR A RECALL. THIS ISSUE IS OCCURRING IN A LOT OF RAMS AND THEY ARE PASSED THE WARRANTY AND WHEN YOU PURCHASE A NEW WARRANTY THIS ISSUE IS NOT COVERED. ALL EXPENSES ARE PAID OUT OF POCKET. THIS IS AN ISSUE THAT CHRYSLER AND DODGE HAVE BEEN AWARE OF FOR YEARS. OUR DODGE RAM HAS BEEN AT THE SHOP SEVERAL TIMES WITH ISSUES AND THEY DID NOT TELL US ONCE ABOUT THE TIPM ISSUES. WE HAD TO FIGURE IT OUT OURSELVES WITH INTERNET RESEARCH. A CUSTOMER SHOULD NOT BE PAYING CLOSE TO OR OVER $2,000 OUT OF POCKET TO FIX AN ISSUE THAT THE MANUFACTURING COMPANY NEW WAS A DEFECT OR FAULTY. SEVERAL MILLION DODGE RAM OWNERS HAVE HAD THIS ISSUE OVER THE YEARS AND HAVE REPORTED IT ACCORDING TO THE PUBLICATION OF THE NHTSA. I DON'T UNDERSTAND WHY CUSTOMERS ARE BEING PUNISHED TO PROTECT THE MANUFACTURER'S MISTAKES. OUR DODGE HAS SPENT MORE TIME IN THE SHOP IN THE PAST YEAR THEN WITH US. WE HAVE ONLY OWNED THE VEHICLE FOR TWO YEARS.

Engine
Filed Sep 10, 201673,000 milesTX

TRUCK HAS INTERMITTENTLY STARTED OFF AN ON THE ENTIRE TIME I'VE OWNED IT (10 MONTHS). TRUCK DIED WHILE ON THE HIGHWAY AND HAD TO COAST TO A STOP TRUCK NOW WONT START AT ALL I'VE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY'VE REPLACED THE FUEL PUMP, WIRING HARNESS. SAME SYMPTOMS APPEAR AFTER BOTH "REPAIRS".

Unknown or Other
Filed Sep 8, 201614,000 milesAR

BOUGHT NEW. HAD ONLY HAD FEW MONTHS AND ENTIRE DASH HAD TO BE PULLED BECAUSE AIR CONDITIONING COIL EXPLODED AND COATED WINDSHIELD WITH OIL CAUSING DRIVER TO NOT BE ABLE TO SEE. VEHICLE WAS KEPT 2 WEEKS FOR THIS. SINCE THEN VEHICLE HAS BEEN IN SHOP FOR NON WORKING AIR CONDITIONER MULTIPLE TIMES AND I AM HAVING TO PAY $100 EACH TIME TO GET SHOP TO EVEN LOOK AT IT AND IT STILL ISN'T WORKING. THEY ACKNOWLEDGE THERE IS A PROBLEM BUT WILL NOT REPAIR PROBLEM. I PAID $2600 FOR MAX CARE WARRANTY AND SHOP WILL NOT ACKNOWLEDGE THAT I HAVE IT. STILL SAME PROBLEM. I SHOULDN'T HAVE TO PAY A CENT BECAUSE THIS IS ALL THE SAME PROBLEM THAT HAS EXISTED SINCE VEHICLE WAS NEW.

Electrical System
Filed Sep 8, 201655,068 milesFL

VEHICLE CRANKS BUT DOE NOT START, ESPECIALLY IN THE MORNINGS. DEALER INSTALLED AN EXTERNAL FUEL PUMP RELAY, HOPEFULLY IT WILL SOLVE THE ISSUE.

Electrical System
Filed Sep 6, 2016170,000 milesGA

2011 RAM 1500 SPORT WITH TIPM-7. VEHICLE STARTED HAVING PROBLEM STARTING, I TOOK IT TO A REPAIR SHOP AND IT WAS DIAGNOSED AS A LOSS IN FUEL PRESSURE. REPLACED FUEL PUMP. DID NOT FIX PROBLEM. AFTER RESEARCH FOUND OUT THIS TRUCK HAS TIPM-7. REPAIR SHOP VERIFIED THIS. THE INJECTORS WERE CHECKED AND WERE FINE. ENGINE RUNS PERFECTLY AFTER START. DIAGNOSIS FAULTY FUEL PUMP RELAY. THE SAME FUEL PUMP RELAY THAT CHRYSLER RECALLED 230,000 VEHICLES IN 2014 AND AN ADDITIONAL 467,000 VEHICLES IN 2015. WHY WON'T CHRYSLER FIX THEIR SCREW UPS?

Engine
Filed Sep 6, 2016100,000 milesAZ

I HAVE A DODGE RAM 1500. A COUPLE OF DAYS AGO I WAS IN RUSH HOUR TRAFFIC DOING ABOUT 60 MPH WHEN THE TIMING CHAIN BROKE AND THE TRUCK DIED! I WAS LUCKY TO BE ABLE TO COAST ACROSS 4 LANES OF TRAFFIC AND ONTO THE SHOULDER. AFTER DOING A QUICK SEARCH I FOUND THAT THERE HAS BEEN A RECALL ON THE SAME ENGINE IN THE SAME YEAR BUT ONLY IF ITS IN A CHARGER, CHALLENGER OR A 300(THE RECALL IS CALLED CUSTOMER SATISFACTION NOTIFICATION P01, SEE ATTACHED) . THE FAILURE I EXPERIENCED IS THE EXACT SAME PROBLEM AS WHAT HAPPENS IN THE CARS. I WAS DOING HIGHWAY SPEED IN FUEL SAVING MODE AND WHEN THE ENGINE AUTOMATICALLY KICKS INTO 8 CYLINDER MODE THE TIMING CHAIN BRAKES. MY VEHICLE IS OUT OF WARRANTY AND THE DEALER TELLS ME THE ENGINE IS NOT COVERED BY THE RECALL BECAUSE ITS IN A TRUCK NOT A CAR. WHEN THE CHAIN BREAKS IN ONE OF THESE ENGINES IT COMPLETELY DESTROYS THE PISTONS AND VALVES. I NEED NEW ENGINE! THIS IS VERY UNSAFE FLAW IN THIS ENGINE AND THE RECALL SHOULD APPLY TO ALL ENGINES OF THIS MODEL INCLUDING THE ONES IN RAM TRUCKS. I AM A VERY EXPERIENCED DRIVER IM CERTAIN THAT IF THIS HAD HAPPENED TO ANYONE WITH LESS EXPERIENCE THIS WOULD HAVE CAUSED A VERY SERIOUS ACCIDENT.

Engine
Filed Aug 29, 201646,000 milesID

LIFTER FAILURE AND CYLINDER MISFIRE. LOUD ENGINE TICK WHICH IS CAUSED FROM FAILING LIFTER AND SPRING TO CAUSE SEVERE DAMAGE TO THE CAM. COMMON PROBLEM WITH THE HEMI 5.7L. TRUCK HAS LESS THAN 47000 MILES AND JUST OUT OF WARRANTY. REPAIRS ARE COSTING $3800.00. TRUCK IS UNDRIVABLE FOR FEAR OF ENGINE PISTON BREAKING CYLINDER WALL.

Electrical System
Filed Aug 25, 2016114,000 milesWI

TIPM TRUCK WONT START BECAUSE OF THIS.. POWER WINDOWS HAD BEEN ACTING UP.. NOW FIND OUT AIR BAGS MAY NOT DEPLOY IF GET IN ACCIDENT.. REALLY? THIS ISNT A RECALL?

Air Bags
Filed Jul 31, 201675,557 milesTX

TAKATA RECALL. MY 2011 DODGE RAM HEMI SPORT. THE STEERING WHEEL HORN PAD OVER MY SRS AIRBAG IS CRACKED AND CRACKING MORE EACH DAY. IM AFRAID THAT IT WILL MAKE MY AIRBAG POP OR SHOW AND INJURE MY SELF OR OTHERS DRIVING. IT JUST STARTED A COUPLE DAYS AGO WHILE I WAS DRIVING AND HAD TO HIT THE HORN.

Power Train
Filed Jul 6, 2016TX

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › BodyCrash1 injured
Filed Jun 21, 2016NY

TL* THE DRIVER OF THE VEHICLE OWNS A 2011 RAM 1500. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER SIDE WHEEL DISENGAGED FROM THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE WHEEL HAD A FAULTY LOWER CONTROL ARM AND SPINDLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. ....UPDATED 09/19/16 *BF UPDATED 06/18/18*JB

Engine
Filed Jun 19, 2016129,500 milesCA

TRUCK STARTED MAKING A NOISE FROM THE ENGINE SOUNDED LIKE A BEARING IN A PULLEY BROUGHT IT TO A REPAIR SHOP THERE DIAGNOSE WAS A VALVE SEAT GOING BAD AND IT IS COMMON IN 5.7 HEM I ENGINE WHICH IS WHAT I HAVE. HOW IS CHRYSLER HELPING TRUCK OWNERS REPAIR THIS FINANCIALLY SINCE IT IS A KNOW PROBLEM THAT WAS NOT TOLD TO RAM OWNERS WHEN THEY BUY THESE VEHICLES. ONLY HAS 129,000 MILES WITH A REPAIR COST 4,500.00 -5000.00 DOLLARS . THIS IS THE FIRST RAM I'VE EVER OWNED AND I REALLY DO EXPECT DODGE/ CHRYSLER TO HELP ME OUT WITH THIS ISSUE FINANCIALLY.THIS STARTED LAST WEEK WHEN I FIRST STARTED THE TRUCK IN THE MORNING AND IN 1 WEEK THE TICK TACK SOUND WENT FROM EVERY 2-6 SECONDS TO EVERY 2-3 SECONDS AND INCREASES WHEN IT WARMS UP.

Power Train
Filed May 10, 201653,283 milesWA

AT 53,283 MILES A NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. AT FIRST I THOUGHT IT WAS TIRE NOISE, BUT DETERMINED IT HAD TO BE SOMETHING RELATED TO THE REAR END DRIVE POWER TRAIN. AT 53,383 MILES I TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. THIS IS THE DEALER'S COMMENTS: "CUSTOMER STATES:C/S: C/S THERE IS A NOISE COMING FROM THE REAR END, MIGHT BE THE BARINGS. WENT ON ROAD TEST WITH SEAN F. HE CONFIRMED THERE IS A NOISE, POSSIBLE REAR WHEEL BEARING AND ITS SPEED RELATED. CHECK AND ADVISE OBSERVATIONS: VERIFIED NOISE FROM REAR END TEAR DOWN REAR DIFFERENTIAL TO DETERMINE FAILED COMPONENT. OBSERVATIONS: PINION BEARINGS FAILED CAUSING ABNORMAL WEAR OF GEARS REBUILD REAR DIFFERENTIAL -$2,591.00." IF THE REAR END GEAR BOX HAD FAILED AT HIGHWAY SPEEDS (60 TO 75 MPH) IT WOULD HAVE RESULTED IN AN ACCIDENT THAT COULD HAVE LED TO INJURIES OR DEATH. THIS COMPONENT FAILED AT 53% OF ITS DESIGN LIFE - 100,000 MILES. THE VEHICLE WAS FIVE MONTHS BEYOND ITS 5 YEAR CALENDAR WARRANTY PERIOD, BUT WELL WITHIN ITS DESIGN RELIABILITY FOR SAFETY OF 100,000 MILES. I HAVE REQUESTED ALL PARTS BE PROPERLY MARKED AND TAG ALONG WITH ANY MAINTENANCE CHECKLISTS, PROCEDURE DOCUMENTS OR MANUFACTURER GUIDANCE DOCUMENTS USED IN CONDUCTING THE DIS-ASSEMBLY, INSPECTION, REPAIR AND RE-ASSEMBLY BE PROVIDED AS PART OF THE RECORD.

Exterior Lighting
Filed May 3, 201639,000 milesAZ

TIPM CAUSES BOTH HI AND LOW BEAMS ON PASSENGER SIDE TO GO OUT. BULBS ARE FINE. WHEN TRUCK IS STARTED OR EVEN REMOTE LOCK/UNLOCK ONLY DRIVERS LIGHTS FLASH AT FIRST LIGHTS WOULD COME BACK ON AFTER A FEW MINUTES ON THE ROAD, NOW THEY STAY OFF AND HAVEN'T CAME BACK FOR SEVERAL WEEKS

Exterior Lighting
Filed Apr 25, 2016SC

HEADLIGHT ILLUMINATION POOR ON LOW & HIGH BEAMS.

Electrical System
Filed Apr 15, 201670,000 milesHI

AT FIRST THE VEHICLE WAS NOT STARTING IMMEDIATELY WHEN TURNING THE KEY, THEN I HEARD A BUZZING SOUND COMING FROM THE FUEL TANK MY HUSBAND HAD TO DISCONNECT THE BATTERY FOR IT TO STOP. WE TOOK IT IN TO THE SERVICE DEPT AT A DODGE DEALER AND AT THE TIME THEY COULD NOT VERIFY PROBLEM. I WAS TOLD TO CONTINUE TO DRIVE IT AND NOTE WHEN IT HAPPENS AGAIN. I DROVE IT A FEW MORE TIMES AND WHILE DRIVING THE VEHICLE WOULD DIE MORE FREQUENTLY WITH THE ON HILLS, FROM A STOP SIGN, AND ON STRAIGHT AWAYS, ONCE THE STEERING FROZE. THERE WERE FEW DAYS OF THE VEHICLE NOT STARTING AT ALL. A VEHICLE OWNER SHOULD NOT BE AFRAID TO DRIVE THEIR TRUCK, WHICH I AM. A MONTH LATER I TOOK IT BACK TO THE SERVICE DEPT AND THEY HEARD THE BUZZING SOUND AND THEN WAS ABLE TO VERIFY THAT IT WAS THE TIPM . I HAVE NOTICED OTHER OWNERS HAVE BEEN EXPERIENCING THE SAME PROBLEM. HERE I HAVE A VEHICLE, MIND YOU WHICH I JUST PURCHASED LESS THAN 3 MONTHS AGO AND I AM HAVING THESE MAJOR ISSUES. BUT THE WORST PART IS IT WILL COST $1600.00 TO REPAIR AND MY EXTENDED WARRANTY WILL NOT COVER IT. I THINK THIS PROBLEM SHOULD BE ADDRESSED AND A RECALL SHOULD BE ISSUED FOR THIS PROBLEM. NO ONE SHOULD PAY OUT OF POCKET FOR THIS ESPECIALLY IF IT COULD RESULT IN BODILY HARM OR DEATH. SOMEONE SERIOUSLY NEEDS TO LOOK INTO THIS PROBLEM.

Visibility/Wiper
Filed Apr 14, 201657,000 milesOR

WE PURCHASED THIS VEHICLE USED LAST NOVEMBER. THE FACTORY WINDSHIELD IS NEARLY IMPOSSIBLE TO SEE THROUGH AT NIGHT, AND IF WE'RE DRIVING IN THE RAIN AT NIGHT, WHAT LITTLE VISIBILITY THERE IS. IS LIMITED TO LESS THAN 50 FEET. THE CHRYSLER DEALERSHIP IN COOS BAY, OREGON SAYS THAT IT'S A FACTORY-INSTALLED WINDSHIELD AND DECLINES TO TAKE ANY FURTHER RESPONSIBILITY. THE LOW-BEAM HEADLIGHTS ARE EXTREMELY DIM. SAFE DRIVING AT NIGHT REQUIRES OUR USING THE HIGH BEAMS (WHEN SAFE FOR ONCOMING DRIVERS -- NOT A GOOD MIX.) THE CHRYSLER DEALER IN COOS BAY, OREGON INVESTIGATED THE HEADLIGHTS WITH A VISUAL CHECK, AND SAID THEY'RE "OKAY."

Fuel/Propulsion System
Filed Apr 12, 2016100,000 milesGA

MY FUEL PUMP WONT STOP RUNNING AFTER VEHICLE IS SWITCH OFF, DRAINING MY BATTERY. TRUCK WON'T START UNTIL NUMEROUS TRIES AND SHUTS OFF WHILE DRIVING.

Electrical System
Filed Apr 12, 201630,000 milesAL

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE INTERIOR LIGHTS RANDOMLY FLICKERED AND EVENTUALLY FAILED TO ILLUMINATE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Electrical System
Filed Apr 11, 201675 milesWI

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, AN ABNORMAL SOUND EMITTED INTERMITTENTLY FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. ON ANOTHER OCCASION, THE CONTACT STATED THAT AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75.

Electrical System
Filed Apr 6, 2016100,100 milesCA

HAVING TIPM ISSUES WITH MY DODGE RAM 1500 IT HAS MY VEHICLE NOT WANTING TO TURN OVER WHEN TRYING TO START IT. AFTER A FEW TRIES IT EVENTUALLY TURNS OVER, BUT TODAY WHEN COMING BACK HOME MY VEHICLE COMPLETELY SHUT DOWN CAUSING TO COAST DOWN THE STREET LUCKILY I WASN'T ON THE FREEWAY OR ON A BUSY STREET.

Fuel/Propulsion System
Filed Apr 2, 2016ID

WHEN REFUELING THE VEHICLE AT A TYPICAL GAS STATION, AND THE STATION'S FUEL PUMP SHUTS OFF AUTOMATICALLY, FUEL COMES UP THE FUEL FILLER NECK AND WASHES DOWN THE SIDE OF THE VEHICLE AND ONTO THE GROUND. THIS DOES NOT HAPPEN EVERY TIME, BUT DOES HAPPEN MOST OF THE TIME, AND AT VARIOUS STATION LOCATIONS AND VARIOUS STATION COMPANIES. I'VE READ OTHER REPORTS THAT INDICATE THIS IS AN ISSUE THAT HAS AFFECTED OTHER OWNERS OF SIMILAR VEHICLES. AS SOON AS I DESCRIBED THE PROBLEM TO THE SERVICE MANAGER AT THE LOCAL DODGE DEALER, HE WAS FAMILIAR WITH THE PROBLEM. PER THE SERVICE MANAGER, THIS ISSUE HAS ONLY BEEN ADDRESSED WITH REGARD TO A FEW VEHICLE MODELS AND YEARS, AND THIS ONE IS NOT COVERED. WORKING WITH DODGE CUSTOMER SERVICE, A CASE NUMBER HAS BEEN OPENED. THE DODGE CUSTOMER SERVICE REP SPOKE WITH THE SERVICE MANAGER AT THE LOCAL DODGE DEALER, AND THEY WERE ABLE TO LOWER THE COST OF THE LABOR TO REPLACE THE FUEL TANK FILLER TUBE, HOWEVER WE WILL BE EXPECTED TO PAY FOR THE PART AND THE REPAIR FOR A KNOWN DEFECT. PLEASE NOTE THAT THE 'WHEN DID THIS HAPPEN' AND THE "ABOUT HOW MANY MILES WERE ON YOUR VEHICLE AT THE TIME OF THE INCIDENT' FIELDS DON'T REALLY APPLY, AS THIS IS AN ONGOING ISSUE, AND CAN HAPPEN ANY TIME I GO THE THE GAS STATION TO FILL UP THE VEHICLE. THE DATE I PROVIDED FOR THE 'WHEN DID THIS HAPPEN' FIELD IS THE DATE THAT I VISITED THE LOCAL DODGE DEALER AND SPOKE WITH DODGE CUSTOMER SERVICE.

Power Train
Filed Mar 25, 201655,074 milesPA

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE VEHICLE SHIFTED INDEPENDENTLY INTO NEUTRAL. AFTER THE FAILURE OCCURRED, THE VEHICLE WOULD NOT SHIFT INTO PARK UNTIL AFTER THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED EVERYDAY. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,074.

Service Brakes
Filed Mar 24, 201672,000 milesTX

WHILE DRIVING ON A 2 LANE ROAD AT 50 MPH APPROX SPEED, THE ENGINE SHUT OFF. POWER STEERING AND POWER BRAKES BECAME EXTREMELY STIFF, BUT I WAS ABLE TO MUSCLE TRUCK TO SHOULDER. AFTER STOPPING, I PUT IT IN PARK, THE KEY WAS STILL IN ON POSITION; TURNED KEY AND ENGINE STARTED. I HAVE OWNED THIS TRUCK FOR 45 DAYS AND THIS HAS HAPPENED TWICE AT TOTALLY RANDOM TIMES. I AM VERY FORTUNATE I WAS ON A ROAD WITHOUT MUCH TRAFFIC. HAD I BEEN IN A STEERING, PASSING OR OTHER SITUATION, I COULD HAVE BEEN IN A SERIOUS ACCIDENT I LEARNED FROM INTERNET THAT THIS IS A FREQUENT COMPLAINT OF RAM OWNERS AND OTHER CHRYSLER PRODUCT VEHICLE OWNERS, AND THAT A RECALL HAS BEEN ISSUED FOR CERTAIN CHRYSLER VEHICLES ALREADY. THE FAULTY PART WAS THE TIPM MODULE. THERE IS ALSO A CLASS ACTION LAWSUIT IN PROCESS INVOLVING OTHER CHRYSLER VEHICLES NOT YET RECALLED, INCLUDING THE MODEL I OWN. I TOOK THE VEHICLE INTO THE DEALER, AND THEY COULD NOT POSITIVELY IDENTIFY THE CAUSE. THEY WOULD NOT AGREE TO REPLACE TIPM EVEN THOUGH I'M UNDER WARRANTY, BUT INSTEAD WANTED TO DO SOFTWARE UPDATES ON SEVERAL "MODULES" AND SAID IF IT HAPPENED AGAIN, I SHOULD BRING IT BACK. TOTALLY UNACCEPTABLE!!! I CALLED RAM CUSTOMER CARE AND EXPLAINED THAT THE VEHICLE IS DANGEROUS AND THAT I CANNOT ACCEPT A SOFTWARE UPDATE IN THE HOPE IT FIXES IT GIVEN THE TIPM HISTORY OF THESE VEHICLES. THEY ADVISED THAT THERE WERE NO DIAGNOSTIC "CODES" PRESENT, SO THEY WOULD NOT REPLACE THE TIPM. THEY THEN ADMITTED THAT A FAULTY TIPM WOULD NOT PRODUCE ANY

Fuel/Propulsion System
Filed Mar 13, 201612,500 milesNM

MY TIPM FUSE BOX . MY FUEL PUMP STAY ON WHEN I TURN OFF THE PICK UP AND WHEN IM DRIVING ON THE HIGHWAY IT WILL JUST SHUT DOWN NOW IT WILL NOT START WHEN COLD.(DEALERSHIP) SEZ IT A BAD FUEL PUMP RELAY THAT IS INTERGRATED TO THE FUSE BOX. MY WIPERS WILL SHUT OFF WHILE DRIVING IN THE RAIN. (DEALERSHIP) SEZ IT'S THE FUSE BOX AND HAS TO BE REPLACED FOR $1,000 MY TRUCK ONLY HAS 12,500 MILES ON IT AND IS 5YRS OLD. DEALERSHIP TELLS ME IT IS A PROBLEM WITH THESE VEHICLES.

Service BrakesCrash1 injured
Filed Mar 9, 201661,000 milesKY

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING APPROXIMATELY 25 MPH MAKING A RIGHT TURN, THE VEHICLE SHOOK HARD WITHOUT WARNING. THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT HAD NO CONTROL OVER THE STEERING AND THE WHEEL WOULD NOT MOVE. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE BRAKES RETURNED TO NORMAL. THE CONTACT SUSTAINED INJURIES TO THE NECK AND A KNOT ON THE LEFT SIDE. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

Electrical System
Filed Mar 8, 201697,000 milesCA

"TAKATA RECALL" MY 2011 RAM 1500 STOPED IN THE MIDDLE OF THE CITY STREET AND STEERING WHEEL GOT HARD AND IT WAS HARD TO START UP. SO I TOOK IT TO GET FIXED THEY SAID IT WAS THE FUEL PUMP SO WE REPLACED IT,THEN I WOULD TURN THE KEY AND IT WOULD STAY STUCK TRYING TO TURN ON KILLED MY BATTERY BOUGHT ANOTHER ONE CHANGED THE FUEL PUMP AGAIN NOW THE FUEL PUMP WILL NOT TURN OFF UNTIL I PULL THE FUSE NOW THE SAY IT'S THE TIPM I CALLED THE DEALER AND SAID NO RECALL BUT I'M HAVING ALL THE PROBLEMS AS THE CARS THAT DO! I PUT ALL THAT I HAD TO GET A RELIABLE TRUCK FOR MY KIDS AND I AND THIS HAPPENS.

Steering
Filed Mar 3, 2016IN

2011 RAM 2500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO LEFT TIE ROD STUD RECALL NOTICE AND OPTION 2 REPURCHASE ISSUES. *LD THE CONSUMER WANTED CHRYSLER TO PURCHASE THE VEHICLE BACK FROM HIM. THE DEALER INFORMED THE CONSUMER, THEY DID NOT HAVE ANY INFORMATION ON THE BUY BACK. EVENTUALLY, THE REPAIRS WERE DONE. THE CONSUMER WAS INFORMED THE OPTION OF BUYING THE VEHICLE BACK WAS NO LONGER AN OPTION. *JB

Exterior Lighting
Filed Mar 2, 201662,000 milesPA

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE THE VEHICLE WAS PARKED, THE PASSENGER SIDE LOW AND HIGH BEAM HEADLAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. UPDATED 04/21/2016*LJ THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO THEN CONTACTED THE DEALER. THEY STATED THE PROBLEM WAS POWER TRAIN CONTROL MODULE AND ONLY THEY COULD REPLACE IT. UPDATED 09/07/16.*JB

Electrical System
Filed Feb 25, 2016NC

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL MALFUNCTION THAT DRAINED THE BATTERY VOLTAGE RANDOMLY AND THE VEHICLE STALED. THE BATTERY AND TWO FUSES WERE REPLACED BY THE CONTACT, BUT THE FAILURE RANDOMLY PROGRESSED. THE DEALER DIAGNOSED THAT THE INSTRUMENT CLUSTER/COMPUTER NEEDED TO BE REPLACED. THE CONTACT INDICATED THAT THE VEHICLE CONTINUED TO HAVE A SUDDEN LOSS OF POWER AND RANDOMLY STALLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS NOT ABLE TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →