Page 2 of 14 · complaints 51–100 of 689

2011 Dodge Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Structure › Body
Filed Dec 19, 2022TX

Tailgate randomly unlocks and opens while vehicle is in motion. Cargo comes out. The dealer was shown the defective locking mechanism and refused to repair it.

Latches/Locks/Linkages › Tailgate › Latch
Filed Dec 14, 202263,000 milesSC

The contact owns a 2011 Ram 1500. The contact stated that the tailgate unlatched and opened inadvertently while driving down the driveway. The vehicle was taken to the dealer and the dealer was made aware of the failure but provided no assistance. The dealer stated that the failure was a known issue however, there was no recall associated with the VIN for the failure. The vehicle was not repaired. The manufacturer was contacted and advised the contact to contact the NHSTA hotline and file a complaint. The failure mileage was 63,000.

Engine
Filed Dec 12, 2022MI

Engine ticking,lifter and cam failure had it checked, engine stalled while driving in traffic almost had an accident,they used defective parts and fiat knew this and did nothing about it,this is a common problem in all these engines from 2009 to 2014

Electrical System
Filed Nov 15, 2022TX

The vehicle's fuel pump continues to run even when the vehicle is turned off causing the overheating of electrical wiring and draining the battery, it's a serious issue and a fire hazard that will set the fuel tank on fire, I filed a complaint back in June and no action has been taken.

Fuel/Propulsion System
Filed Oct 13, 2022OK

Car would not start fuel pump was the root cause. The replacement of the fuel pump did not fix starting problem. The issue ended up being the fuse to the fuel pump was not getting power. The current fix is a wire jumper from the cigarette lighter fuse to fuel pump fuse.

EngineCrash
Filed Oct 3, 2022ID

The timing chain and timing tensioner are loose when the economy is on. Have to drive it in tow mode for it to stop. Then the truck jumped forward an hit another vehicle. Now, I have to pay 1600 to get it fixed.. If dodge would've put good quality parts in we wouldn't be having this discussion.

Air BagsCrash2 injured
Filed Sep 26, 2022144,793 milesAZ

The contact owns a 2011 Dodge Ram. The contact stated while driving at 15 MPH, the vehicle on the left side did not yield on the green light crashing into the vehicle and causing damage to the front driver's side. The contact stated that none of the air bags deployed. The contact suffered severe injuries and was taken to the hospital for an x-ray and whiplash. The contact stated that the other driver was taken to the hospital as well but was unsure of his injuries. A police report was filed, and the vehicle was towed to the contact's home. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 144,793.

Power Train
Filed Sep 20, 2022NY

When the truck is loaded to approximately 75% - 100% GVWR and nose up on a moderate to steep incline upon releasing the brake and not depressing the accelerator immediately permitting the truck to roll back even slightly the engine will stall . Upon engine stall brake power assist is lost and brake pedal becomes very difficult to depress and is extremely difficult arrest the motion of the truck. This truck in question is equipped with a Cummins diesel engine & Asin automatic transmission.

WheelsCrash1 injured
Filed Aug 30, 2022NY

Yesterday, the Front Right Wheel completely separated from the axel while driving 25 mph. The truck veered sharply to the right, crashing into the driver's side of a fortunately unoccupied parked car, and continued to the right into the curb. I was not seriously injured, though my neck was strained. The tire and rim were destroyed, and it appears that the metal attachment from the wheel to the car was completely sheared through. There was also extensive Front End damage. Had I made it another mile to the parkway, this would have been a fatal injury to me, as well as other drivers. The truck was just inspected 2 days prior to this occurrence by a Certified Dodge Ram Dealer (NY Facility #[XXX]) with a clean health record. It is currently at the North Star Auto Body (516-781-2200) awaiting inspection by the Allstate Insurance adjuster (Claim # [XXX]). A police report was also filed. (Case #[XXX]) There was no warning to this catastrophic event. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Power Train
Filed Aug 1, 2022KS

This is additional information for NHTSA tracking number 11476438. Through an online search, this issue seems to pertain to not only our vehicle class, but others equipped a HEMI engine. As this happened to me, it is very dangerous. A rapid deceleration on a highway, at highway speeds is dangerous. As the vehicle is decelerating on its own, brakes are not employed. Thus, no brake lights to warn others of the deceleration. Luckily, I had an attentive driver behind me. Should I have been trapped in the the inside lane, I cold have been over-run by a truck or worse cause a chain reaction of rear-ends potentially injuring many. Upon contacting Chrysler today, they didn't seem to have any concerns as it was beyond the warranty period. They seem to be completely absolving themselves of any accountability if the vehicle is beyond its warranty period. They appear to not be concerned of the safety of others once the warranty expires. Concerning our vehicle, all maintenance has been timely and supporting documentation is available.

Engine
Filed Jul 28, 2022KS

I was driving at highway speed. The vehicle suddenly lost power and began to shutter. It was difficult to control and the vehicle behind me had to swerve to the inside lane to avoid a rear end collision. Upon receipt and diagnosis from Olathe DCJ, they indicated there is a misfire in cylinder 5. Through a Google review, I discovered this is very common know issue. It costs anywhere from $3500-$15000 to resolve let alone the risk to life. In discussion with my service advisor (Mike), they perform this repair a couple of times a month. This is in one location in the Kansas City area. I can only imagine how widespread this issue is.

Fuel/Propulsion System
Filed Jul 20, 2022TX

Fule Pump continues running even when vehicle is turned off, leaking fuel, fire hazard, cruise control not functioning properly due to the issue,

Fuel/Propulsion System
Filed Jul 16, 2022MN

There should be a recall on the problem I have had the same problem how can you guys cover the pump but not the electrical the most important part of the problem so stupid

Power TrainCrash1 injured
Filed Jun 19, 2022CA

My car had suddenly and without any warning broken down in the middle of the street, putting me and 2 other passengers at extremely high risk considering we were in a busy highway, which left us stuck in the car until we managed to run for safety to the side of the road. My Vehicle is a Doge Ram 2011 5.7 Liter V8 with 80K mileage. VIN# [XXX] The crash was caused by the Driveshaft completely separating and dragging on the asphalt, while the rear axle seized and resulted in a loss of power, and the rear differential to leak all the fluid. At first, I sent the car via a tow truck to an independent service center, which has been providing all the needed maintenance to my car for the past 5 years. In the process of trying to fix the vehicle and inspecting the issues which apparently turned out to be really expensive to fix ( Rear Differential $1400 used ). We discovered that there's a recall conducted on the vehicle from the manufacturer, that I didn't have any prior knowledge to related to this malfunction. Then I immediately took the vehicle to the nearby dealership, who acknowledged the recall at first only, but before conducting the repair they changed their minds and stated that I should've brought the car and fixed the undersized pinion shaft splines only and avoided the whole crash! Obviously I would've done that if I knew. To conclude: The vehicle crashed due to a safety issue that shouldn't be blamed on the customer. and the dealership (Advanced Automotive Trading Co) is

Power Train
Filed Jun 16, 2022TX

I have read there is a rear differential recall and it is not listed on the recall list. I am worried my carrier bearing will fail possible causing severe damage possibly death.

Engine and Engine Cooling
Filed Jun 2, 2022183,000 milesPA

The contact owns a 2011 Dodge Ram 2500. The contact initially received notification of NHTSA Campaign Number: 14V635000 (Engine and Engine Cooling, Fuel System, Diesel). The contact took the vehicle to the dealer and the recall was serviced. Recently, the contact stated that he noticed a fuel leak coming from the fuel heater. The vehicle was taken to an independent mechanic where it was discovered that a plug on the connector had melted due to a defective O-ring. The mechanic linked the failure to the recall. The dealer was contacted by both the mechanic and the contact and both were informed that the recall was a one-time free repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 183,000.

Unknown or Other
Filed Feb 21, 2022TX

Wireless ignition node and key . Cave in will not work ,can not move truck stuck in park gear

Service Brakes
Filed Feb 20, 2022MO

In January 2021 I had to replace the driver's side caliper and CV axle, due to caliper malfunction. In February 2022 I had the same problem and had to replace the CV axle and caliper again due to caliper malfunctioning a second time.

Electrical System
Filed Jan 27, 202276,108 milesNC

The contact owns a 2011 Ram 1500. The contact stated that the vehicle failed to start up after multiple attempts without warning. Due to the failure, the contact had the vehicle towed to a dealer to be diagnosed. The contact was informed that the TIPM (Totally Integrated Power Module) was defective. The contact stated that a relay switch bypass was performed to correct the failure. The contact then notified the manufacturer of the failure and the manufacturer acknowledged that the failure was common; however, there were no recalls on his vehicle. The manufacturer then referred him to the NHTSA for assistance. The vehicle had been repaired. The failure mileage was approximately 76,108.

Electrical System
Filed Dec 9, 2021WV

WIN IGNITION UNIT CAN Turn off BY KEY FOB MOVEMENT WHEN DRIVING CAUSING ENGINE TO SHUT OFF WITH LOSS OF STEERING AND BRAKING Control *** Fuel pump remains on when vehicle is off and key fob is removed. Risk of fuel pump fire and electrial FIRE. **TIPM SHORTS AT FUEL PUMP RELAY CAUSING FUEL pump to continually operate and drain battery and risk of fire FUEL pUMP TO CONTINUALLY RUN AND operate RISK OF FIRE DAMAGE TO Surroundings. fuel pump runs WITH VEHICLE IGNITION OFF AND KEY REMOVeD CAUSING A DRAIN ON THE VEHICLE battery until battery is fully discharged.

Electrical System › Alternator/Generator/Regulator
Filed Oct 21, 202190,000 milesWA

The contact owns a 2011 Ram 1500. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated no warning light was illuminated. The contact stated on the fourth attempt the vehicle started. The contact took the vehicle to the used car dealer where the vehicle was purchased however, the failure was not duplicated. The contact stated that the failure recurred when the temperature was cooler. The contact stated he has also experienced the vehicle stalling and seizing. The contact stated that the fuel pump remained operational after the key was removed from the ignition. The battery was also discharged, and the contact was hearing abnormal sounds. The contact called Lithia Chrysler Dodge Jeep RAM Fiat of Spokane (10701 N Newport Hwy, Spokane, WA 99218:(509) 321-7300) and Findlay Chrysler Jeep Dodge Ram Post Falls (550 N Alberta St, Post Falls, ID 83854: (208) 457-1900) and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.

Service BrakesCrash
Filed Sep 16, 2021MN

Hydraulic control unit, anti-lock brake system failed which resulted in "no brakes". Truck went through garage door. Could have happened on the road or stopping for pedestrian's. Problems reported to and confirmed by an independent service. The hydraulic control unit has not been inspected. No warning lamps, messages or other symptoms of the problem prior to failure. The hydraulic control unit was kept by the independent service and can be inspected. Parts have been replaced.*JB

Electrical System
Filed Sep 14, 2021GA

In march/ 2020 my truck shut off 3xs going down the hwy with me and my kids in it . all without any warning. Upon the third event it caused my truck to began losing power to my headlights and tail lights and no hazards as well ? Which i thought was a very concerning matter especially at night... Very dangerous and it could have had one of us hurt or even killed . i payed 150 for a wrecker and hauled it to a mechanic that night . over the course of the next few days they checked it and no signs of the same thing recurring while at the shop . payed another 75 dollars amd drove truck for another couple months and then the same thing happening again . yet this time i was lucky enough to be just pulling out of my driveway . took to mechanic again paying a friend 75 to carry by tow dolly . only to be told nothing was wrong . its like my truck is possessed . later on the truck ended up shorting my fuel pump and my tipm costing me alot of money 1400 to replace the tipm. And 535 to replace the fuel pump . then 1 yr later again the security light on dash came on and bam it burnt my fuel pump up again , thus causing me to fork out another 535 plus a by pass relay harmess for 135. Luckily i have had no more issues out of the fuel pump . knock on wood ... But the truck still shoots the security light on and causes all my lights to stop working and puts me in harms way whenever the truck feels like acting up . this is ridiculous and dangerous bc might i add me and my family were in the veh

Service BrakesCrash
Filed Aug 27, 2021MN

Driving up to closed garage door going approximately 2 mph. Catastrophic brake failure and vehicle went through garage door. 1. Total brake failure due to failure of "hydraulic control unit, Anti-lock brake system. A. Unit was replaced by PTL Tire & Auto in Ham Lake because of safety issue. B. Part available for inspection - unknown (PTL Tire & Auto is looking to see if they still have the part.. C. PTL can write a letter regarding the failure. 2. Total brake failure while driving up to garage door. 3. Confirmed by independent service (PTL Tire & Auto) 4. Vehicle was not inspected except for independent service. 5. There were no warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?

Unknown or Other
Filed Aug 12, 2021FL

CONCERNED THAT THE AIR BAGS COULD DEPLOY UNEXPECTEDLY DUE TO THE TIPM DEFECT REPORTED ON MANY CHRYSLER VEHICLES INCLUDING MY DODGE RAM 1500. IT HAS ALREADY CAUSED MY FUEL PUMP TO FAIL AND ALSO LIGHTS COME ON AND GO OFF RANDOMLY. AS EVERY ELECTRICAL FUNCTION OF THE VEHICLE MUST FIRST GO THROUGH THE TIPM, INCLUDING ALL SAFETY SYSTEMS, THIS IS EXTREMELY DISCONCERTING1

Electrical System
Filed Jul 29, 2021190,000 milesLA

The contact owns a 2011 Ram 1500. The contact stated that on several occasions while driving at various speeds, the vehicle independently shut-off with several unknown warning lights illuminated. Additionally, the exterior lights would start flashing. The contact initially had the vehicle towed to a dealer where they replaced an unknown sensor however, the failure recurred after a while. The contact would reset the battery for the vehicle to restart. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 190,000.

Engine
Filed Jul 2, 2021145,600 milesMT

The contact owns a 2011 Ram 1500. The contact stated while driving 25 mph, he heard an abnormal sound coming from the vehicle and the vehicle began to shake forcefully. The contact stated that the check engine warning light was illuminated a week after the incident happened. The contact took the vehicle to an independent mechanic and was informed that the camshaft and lifters needed to be replaced. The vehicle was not diagnosed nor repaired. The contact called and made the local dealer aware of the failure. The contact was unable to reach a representative with the manufacturer. The failure mileage was approximately 145,600.

Fuel System, Diesel › Storage › Tank Assembly
Filed Jun 23, 202179,000 milesKY

The contact owns a 2011 Dodge Ram. The contact stated that the vehicle fuel tank separated from the vehicle when the contact drove at 20mph and attempted to make a left turn. The contact inspected the vehicle and found the fuel tank front strap separated from the frame due to corrosion. The vehicle was towed to the contact's home. The manufacturer advised that the vehicle was not included in NHTSA campaign number: 18V160000 (Fuel Systems, Gasoline). However, the manufacturer advised that there was an extended warranty for the fuel tank straps. The vehicle was not repaired. The approximate failure mileage was 79,000.

Engine
Filed Jun 17, 2021AZ

Engine is giving a code that a lifter is bad. With only 170000 miles this should never be a problem unless there is a defect with the parts used to make the engine.

Electrical System
Filed Jun 17, 2021AZ

If I am driving and a lifter gives out and the vehicle shuts down then ANYTHING can happen at any speed. SO wtf are ya'll talking about this is not a safety concern? So if u want to get into how many people are in harms way if this fails we are talking about Thousands to Millions. AS THESE CARS GET OLDER WE WILL ONLY SEE THIS HAPPEN MORE OFTEN. Build a terrible product u need to get called out for the terrible design because u wee trying to screw people out of repair money by the terrible design. These companies should be sued out of existence. They dont care about the longevity of their product and should not be allowed to sell to AMERICANS.

Engine
Filed Jun 9, 2021OH

The lifters are knocking and there's a tick in the engine. I've done some research and there's a whole forum regarding complaints for the Hemi's 5.7L engines in this specific year of my vehicle and other FCA vehicles, stating the notorious "Hemi tick" and the lifters going bad. Yes my vehicle is available for inspection because I can't afford the amount shops are trying to charge. If multiple vehicle's, made by FCA with the Hemi engine for models 2011, are having the same issue I would think it had to do with a manufacturing defect. The vehicle has caused a major vibration and jerking when I try to drive which could in turn cause me to wreck! My vehicle has been inspected at a shop. My check engine light is on and came on after hearing the tick in the engine for awhile previous to the light coming on. The lifters knocking started about a month ago.

Fuel/Propulsion System
Filed May 27, 2021MT

Fuel Pump Relay inside the TPIM failed as did in the same unit that has been previously recalled in other vehicles.Chrysler Recall P54. Without warning the relay failed while hiking in the desert. I returned to a dead battery and a 17 mile hike back out to cell signal to get help. If this failure happened while driving down the road the results could have been a very deadly crash. Why is this part under recall on other vehicles and not this one? It is the same part!

Electrical System
Filed May 18, 2021NC

Fuel pump relay malfunction while driving the fuel pump stops and the vehicle shuts off putting myself and others at risk of traffic accident with no warning other models have a recall but not this one

Engine
Filed Mar 28, 2021180,000 milesWI

TRUCK WAS DRIVING NORMALLY UNTIL GETTING ON THE HIGHWAY. AS TRUCK WAS DRIVING ON THE ON RAMP TO HIGHWAY AND TRYING TO MERGE INTO TRAFFIC IT HIT 60MPH AND STARTED TO SHAKE VIOLENTLY AND ENGINE BOGGED DOWN, SLOWING THE TRUCK DOWN TO UNDER 60 MPH. THE CHECK ENGINE LIGHT CAME ON, FLASHING. SLOWED DOWN AND THE CHECK ENGINE LIGHT WENT OFF AND TRUCK DROVE FIND. AFTER PULLING OVER TO SIDE OF THE ROAD ENGINE SHUT OFF AND RESTARTED. NO ISSUES. ATTEMPTED TO MERGE BACK INTO HIGHWAY TRAFFIC BUT AGAIN TRUCK SHOOK AND BOGGED DOWN ONCE REACHING 55MPH. TOOK INTO DEALERSHIP AND PLUGS AND COIL PACK WERE REPLACED. THIS DID NOT SOLVE THE ISSUE. CATALYTIC CONVERTERS WAS CHECKED AND IT WAS NOT PLUGGED AND FUNCTIONING PROPERLY. NEEDLESS TO SAY THIS WAS ANOTHER RAM WITH A BAD LIFTER THAT CAUSE THE CAM SHAFT TO WEAR OUT. ENGINE WAS REPLACED. AFTER ENGINE WAS REPLACED THIS LED TO ISSUES WITH THE SEAL BETWEEN THE OIL PAN SEAL AND THE ENGINE. THE SEAL FAILED AND WAS LEAKING OIL. TOOK RIGHT BACK TO DEALERSHIP AND THEY NOW HAVE HAD TO PUT TWO OIL SEALS ON. PLEASE LOOK INTO THIS ISSUE AS THIS IS THE 4TH RAM I'VE HEARD OF LISTED IN THE LAST MONTH WITH THIS ISSUE. THERE ARE SIMILAR ISSUES NOTED RECENTLY ON THIS WEBSITE.

Seat Belts
Filed Mar 26, 2021OK

PASSENGER SEATBELT WON'T LATCH AND THE RELEASE BUTTON STAYS DEPRESSED. MIDDLE SEATBELT ISN'T LATCHING PROPERLY.

Electrical System
Filed Mar 25, 202192,580 milesIA

FOR THE PAST FEW WEEKS I HAVE HAD AN ELECTRICAL DRAIN AND A HUMMING SOUND JUST FOUND OUT IT IS MY FUEL PUMP RUNNING NONSTOP WITH THE KEY REMOVED FROM MY TRUCK I WAS TOLD IT WAS DO TO THE TIPM ( TOTAL INTEGRATED POWER MODULE) HAS GONE BAD AND IS A COMMON ISSUE FOR MY YEAR AND MODEL

Engine
Filed Mar 24, 202179,000 milesIA

ENGINE CODE READING MISFIRE ON CYLINDER 3 WHILE DRIVING DOWN THE INTERSTATE. VEHICLE HAS LESS THAN 80K MILES. VEHICLE STARTS TO SHAKE AND IS HARDER TO CONTROL, AND LOSES ACCELERATION, IS RANDOM, ALMOST CAUSING A MULTI-CAR PILEUP. ISSUE IS THE CAMSHAFT AND LIFTERS. IT IS DESCIBED IN THIS COMMUNICATION HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2021/MC-10187058-9999.PDF THIS IS APPARENTLY A KNOWN ISSUE WITH ANYTHING WITH A 5.7, 6.0 OR 6.4 HEMI MOTOR. SPARK PLUGS AND PLUG WIRES WERE REPLACED 3/21/21, DRIVEN AGAIN ON 3/22/21, SAME ISSUE, ALMOST CAUSING ANOTHER CRASH DUE TO LOSS OF POWER ON THE INTERSTATE WHEN MERGING, AND THEN SHAKING ALMOST SENDING THE VEHICLE INTO BRIDGE.

Engine
Filed Feb 22, 2021118,000 milesAZ

ENGINE WOULD NOT START. ONCE STARTED WHILE DRIVING MOTOR WOULD SURGE LIKE NOT GETTING GAS AND ALMOST STALL. MECHANICS REPLACED FUEL PUMP BUT WHILE DRIVING AND PARKING FOR DINNER ENGINE ONCE AGAIN WOULDNT START. MECHANICS STILL HAVENT RESOLVED ISSUE

Electrical System
Filed Feb 22, 2021158,123 milesMT

THERE IS SOMETHING WRONG WITH THE IGNITION SWITCH. I HAVE TO PUT THE KEY IN REPEATEDLY JUST TO GET IT TO CATCH SO IT'LL START. DOESN'T MATTER WHETHER I'M DRIVING DOWN THE STREET OR OUT ON THE HIGHWAY THE TRUCK JUST TURNS OFF. I'VE HAD IT SHUT DOWN GOING OVER RAILROAD TRACKS, IN THE MIDDLE OF INTERSECTIONS, ON THE HIGHWAY WITH PEOPLE COMING UP ON ME GOING 70 MPH. I CALLED DODGE & THEY TOLD ME IT WOULD COST 6-8 HUNDRED DOLLARS TO REPAIR. I'M FINDING THAT A LITTLE HARD TO SWALLOW, SINCE I'VE DONE NOTHING TO CAUSE THIS ISSUE. THIS ISSUE IS GOING TO EVENTUALLY CAUSE A WRECK

Electrical System
Filed Feb 12, 2021115,000 milesNY

THE FUEL PUMP HAS FAILED. THIS IS A COMMON ISSUE WITH THIS YEAR AND I AM NOT SURE WHY IT HASN'T BEEN ADDRESS. TRUCK HAS TROUBLE STARTING AND WILL CRANK BUT NOT TURN OVER AS IF OUT OF FUEL. BATTERY, ALTERNATOR AND STARTER WERE CHECKED AND ARE PERFECT. I WAS HAVING TROUBLE THE PAST FEW WEEKS STARTING THE TRUCK, NOW I WENT TO START IT AND IT WILL NOT START NO MATTER WHAT. NOT A BATTERY ISSUE AS THE LIGHTS ALL TURN ON. IT MUST BE A TIPM ISSUE AND I HAVE NOTICED THAT OTHER ELECTRICAL COMPONENTS IN THE CAR ACT ODDLY AT TIMES.

Power Train
Filed Jan 1, 202179,000 milesTN

RAM 1500 4WD HAS 79000 ON VEHICLE NOT USED TO TOW AND ALL MAINTENANCE (FLUIDS,FILTERS ,ETC) PERFORMED AS SCHEDULED. TRANSMISSION FLASHED A MANUAL SHIFT CODE OF "4" AND WENT INTO LIMP MODE WHILE DRIVING ON INTERSTATE IN CLARKSVILLE TENNESSEE STOPPED BY AUTOZONE AND HOOKED UP TO COMPUTER SAID "A SHIFT SOLENOID BAD. CALLED DEALER OUT OF WARRANTY SO I TOOK TO MR TRANSMISSION AND HAD TO HAVE A COMPLETE OVERHAUL ON TRANSMISSION. COULDNT REBUILD BECAUSE OF THE METAL SAVINGS IN TRANSMISSION. THIS IS UNEXCEPTABLE DUE TO THE USAGE OF THE VEHICLE

Electrical System › Wiring › Relays/Solenoids
Filed Dec 31, 2020102,000 milesIN

TL* THE CONTACT CALLED ON BEHALF OF HIS WIFE WHO OWNS A 2011 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START-UP AS NEEDED AFTER MULTIPLE ATTEMPTS. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE VEHICLE HAD A DEFECTIVE FUEL PUMP RELAY. THE CONTACT CALLED GRISSOM CHRYSLER DODGE JEEP RAM (2920 W BROADWAY, BUNKER HILL, IN 46914, (765) 689-7000) AND WAS INFORMED THAT THE DEALER WAS UNABLE TO SELL A REPLACEMENT KIT SINCE THE VEHICLE WAS NOT UNDER RECALL. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

Engine
Filed Dec 29, 202075,000 milesCA

TRUCK HAS A HARD TIME STARTING FIRST TIME OF THE DAY AFTER THAT IT IS OK

Electrical System
Filed Dec 14, 202075,000 milesWA

FUEL PUMP RELAY SWITCH INSIDE THE TIPM COMMONLY FAILED ON A VARIETY OF CHRYSLER VEHICLES. VEHICLE SHUTS OFF WHILE DRIVING DOWN THE ROAD WHICH COULD CAUSE AN ACCIDENT.

Engine
Filed Nov 30, 202086,000 milesCA

I WAS OPERATING MY VEHICLE WHEN IT PRESENTED A CHECK ENGINE LIGHT. I UTILIZED A CODE READER TO DETERMINE IT WAS A CYLINDER 5 MISFIRE CODE. THE CODE DISAPPEARED AFTER ROUGHLY 30 SECONDS. ABOUT AN HOUR LATER, THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. THE TRUCK STARTED VIOLENTLY SHAKING, CAUSING ME TO ALMOST LOSE CONTROL OF THE STEERING WHEEL. I HAD TO QUICKLY PULL OFF TO THE SIDE OF THE ROAD FROM THE MIDDLE LANE, ALMOST CAUSING MULTIPLE ACCIDENTS AS MY SPEED RAPIDLY DECREASED. THE SHAKING CONTINUED FOR ANOTHER TWO MINUTES AFTER WHICH IT STOPPED. I WAS ABLE TO GET THE VEHICLE HOME BY TRAVELING AT A LOW RATE OF SPEED AND KEEPING THE ENGINE SPEED UNDER 3000 RPM. THE ISSUE WAS DIAGNOSED AS A FAILING CAMSHAFT AND LIFTERS CAUSING A MISFIRE AND THE LOSS OF POWER. THIS IS A SERIOUS SAFETY ISSUE, AND I AM NOT ABLE TO DRIVE MY VEHICLE FOR FEAR OF THE MISFIRE OCCURRING AGAIN AND ME LOSING CONTROL OF THE VEHICLE CAUSING AN ACCIDENT.

Electrical System
Filed Nov 18, 202093,000 milesTX

NHTSA ACTION NUMBER: DP14004 MY RAM 1500 2011 HAS A FUEL PUMP INTERNAL RELAY IN THE TIPM. THE BATTERY RUNS DOWN EVERY NIGHT WHILE SITTING IN MY DRIVEWAY AND IT HAS A BRAND NEW INTERSTATE BATTERY. MY ALTERNATOR HAS TESTED OUT TO BE IN PERFECT WORKING CONDITION. PREVIOUS TO MY BATTERY DYING THE TRUCK WOULDN'T START FOR SEVERAL MINUTES WITHOUT CYCLING THE KEY -- NOW ALL I HAVE IS A DEAD BATTERY EVERY MORNING.

Engine
Filed Nov 8, 2020160,000 milesVT

THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING AND THE CODE WAS A P305 WHICH IS AN ENGINE MISFIRE ON CYLINDER 5. WE HAD THE TRUCK LOOKED AT AND THE SPARK PLUGS WERE REPLACED THEN THE COIL PACKS NONE OF WHICH FIXED THE TRUCK. FINALLY THE DEALERSHIP SAID THE LIFTERS IN THE MOTOR FAILED WHICH DAMAGED THE CAM SHAFT. WE HAD TO REPLACE THE MOTOR IN THE TRUCK. THE DEALERSHIP EVEN SAID THAT THE PART WAS FAULTY AND DODGE CONTINUED TO USE THEM IN THE ENGINES.

Electrical System
Filed Nov 6, 202083,000 milesKY

FOR SEVERAL MONTHS MY 2011 RAM 1500 RAN ROUGH AND AT TIMES WOULD NOT START. I RESEARCHED AND FOUND THAT THE TPIM ON SEVERAL DODGE PRODUCTS HAD THE FUEL PUMP RELAY FAIL OF WHICH SEVERAL MODELS WERE RECALLED BECAUSE OF THIS. MY RAM VIN DID NOT SHOW A RECALL SO I CALLED DODGE CORP AND THEY SAID THAT THEY DID NOT HAVE ENOUGH PROBLEMS TO RECALL THIS UNIT. THE FAILURES THAT OCCURED THAT WERE RECALLED HAD THE SAME TPIM BOX. WHY IS MINE NOT CONSIDERED. I WOULD LIKE A RECALL ADDED FOR THIS MODEL AND THE FIX THAT WAS MADE TO FIX MINE BE REFUNDED. PLEASE ADVISE AS TO WHAT SHOULD BE DONE... [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

Electrical System
Filed Nov 4, 2020100,500 milesNV

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE FAILURE RECURRED AND AFTER MANIPULATING THE KEY IN THE IGNITION, THE VEHICLE STARTED. TOWBIN DODGE (275 AUTO MALL DR, HENDERSON, NV 89014, (702) 558-3800) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED WITH AN IGNITION SWITCH FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,500.

Engine
Filed Oct 26, 2020165,000 milesWI

WHEN I TURNED MY VEHICLE OFF AND TOOK THE KEY OUT THE FUEL PUMP CONTINUED TO RUN FOR HOURS BECAUSE THE FUEL PUMP RELAY IS BAD. THIS TRUCK DOESN'T HAVE AN EXTERNAL FUEL PUMP RELAY LIKE MOST VEHICLES DO. BY HAVING A BAD INTERNAL RELAY IT CAN CAUSE GAS TO CONTINUE TO PUMP IN AN ACCIDENT AND IF THERE IS A FIRE THE FUEL WILL CONTINUE TO PUMP AND NOT SHUT OFF. ALSO BY THIS FUEL RELAY NOT SHUTTING OFF THE FUEL PUMP IT DRAINS MY BATTERY AND IT WILL BURN OUT THE FUEL PUMP.. THE BIGGEST CONCERN BY NOT HAVING AN EXTERNAL FUEL RELAY WHERE A PERSON CAN CHANGE IT IS THAT WHEN IT DON'T SHUT OFF AS YOUR DRIVING AND GET I AN ACCIDENT WHERE FIRE OR HEAT IS INVOLVED THIS COULD CAUSE AN EXPLOSION INJURY OR EVEN DEATH, BECAUSE PEOPLE DON'T KNOW THIS RELAY IS BAD AND CAN'T CHANGE IT WITHOUT CHANGING THE WHOLE FUSE BOX OR GETTING THE FUSE BOX REPLACED. THE FIRST TIME IT HAPPENED I PARKED THE CAR AND REMOVED KEY AND LEFT IT FOR 8 HOURS WHILE I WAS AT WORK. I CAME OUT TO A DEAD BATTERY, AFTER HOOKING UP JUMPER CABLES I COULD HEAR A HUMMING SOUND, WHICH TURNED OUT TO BE THE FUEL PUMP CONTINUING TO PUMP GAS EVEN THOUGH KEY WAS OUT AND TRUCK WAS TURNED OFF... I KNOW DODGE RECALLED OTHER TYPES OF VEHICLES WITH THIS SAME PROBLEM.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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