WHEN PULLING OUT OF BUSINESS DRIVEWAY ONTO BUSY RD., TRUCK JUST DIED IN MIDDLE OF ROAD. HAD TO GET TOW TO SHOP AND HAD FUEL PUMP REPLACED. FUEL PUMPS DON'T JUST GO OUT AT 30,000 MILES ALL AT ONCE BUT, THIS ONE DID AND I WAS TOLD THIS WAS A COMMON PROBLEM ON THESE TRUCKS. SITTING CROSSWAYS IN THE MIDDLE OF A BUSY ROAD IS DEFINITELY UNSAFE! THANK THE GOOD LORD FOR THE GOOD SAMARITANS WHO HELPED ME PUSH IT OUT OF THE ROAD, I AM 68 YRS OLD AND NOT IN THE BEST OF HEALTH.
2011 Dodge Ram 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
THE VEHICLE'S TIPM SYSTEM STOPPED WORKED AND THE VEHICLE FAILED TO START. IT WAS REPAIRED AND THIS ISSUE HAS PLAGUED OTHER CHYSLER PRODUCTS. CHRYSLER REFUSED TO OFFER ASSISTANCE IN THE REPAIR.
THE TRUCK NEEDED A TOTAL TRANSMISSION REPLACEMENT WHILE IT WAS FAIRLY NEW. THE VEHICLE STOPPED WITH NO ABILITY TO REVERSE OR DRIVE. I HAVE READ ON FORUMS HOW OTHERS HAD SIMILAR PROBLEMS. WHILE SO MANY OTHER DEFECTS HAVE BEEN UNCOVERED WOULD YOU PLEASE INVESTIGATE THE TRANS PROBLEMS ON THIS MODEL.
I HAD THE PINION NUT RECALL DONE IN 2014 AND ON 8/5/2015 THE NUT COME LOOSE AGAIN CALLED RAM ABOUT THE BUY BACK AND THEY TOLD ME THAT MY TRUCK WAS NOT A BUY BACK TRUCK BECAUSE IT WAS FIX AND I ASK WHY IT CAN LOOSE AGAIN AND THE DRIVE SHAFT JUST ABOUT FAIL OFF AND JOHN AT RAM SAID NOT IT IS NOT A BUY BACK TRUCK SO WHAT AM I GOING TO DO WITH THIS TRUCK I DONT THINK IT IS A SAFE VEHICLE FOR THE ROAD TO GET SOMEBODY KILLED
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE FRONT END OF THE VEHICLE AND THE STEERING WHEEL VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIE ROD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND DIAGNOSED FOR THE SAME FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
VEHICLE IS VERY LOSE FEELS LIKE IT WOULD VERY EASILY SWAY OUT OF CONTROL. THE VEHICLE FALLS UNDER THE MANUFACTURED DATE FOR RECALLS OF STEERING COLUMN AND REAR AXLE ISSUES BUT ACCORDING TO MY DEALER AND CHRYSLER'S WEBSITE MY VIN IS NOT LISTED. FORGIVE ME IF I DON'T TRUST THEM. HOW DO I GET TO THE BOTTOM OF THIS BECAUSE THERE IS SOMETHING WRONG WITH MY SUSPENSION AND THERE ARE MANY MORE POSTS OF THIS SAME ISSUE AT HIGHER SPEEDS.
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STARTED TO VIBRATE AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. IN ADDITION, THE AIR CONDITIONER STOPPED WORKING AND THE VEHICLE DECELERATED TO 5 MPH. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 32,000.
THE RAM 1500 I PURCHASED NEW WAS SOLD TO ME WITH AN ACTIVE REAR AXLE RECALL IN EFFECT. I WAS TOLD THAT A RECALL ORDER WAS IN PLACE AFTER I PURCHASED THE TRUCK AND THAT THE PARTS FOR THIS RECALL WERE NOT AVAILABLE AND I WOULD RECEIVE NOTIFICATION TO BRING MY TRUCK IN FOR THE RECALL REPAIR ON THE REAR AXLE. I NOTICED A GROWLING TYPE NOISE COMING FROM THE REAR END REPORTED THIS TO THE DEALERSHIP. THEY INFORMED THIS WOULD BE REPAIRED WHEN THE REAR AXLE PARTS ARE INSTALLED. I BROUGHT THE TRUCK BACK FOR THE REPAIR AND THEN RETURNED AT A LATER DATE DUE TO A RECURRING GROWLING NOISE IN WHICH THEY ADDED MORE FLUID.I NOW UNDERSTAND ANOTHER RECALL IS FORTHCOMING TO REPAIR THE SEAL ON THE REAR AXLE BOLT. THIS TRUCK SHOULD NOT OF BEEN SOLD DUE TO THE UNSAFE CONDITION TO ME. FAMILY AND OTHERS. THIS HAS BEEN A PERSISTENT PROBLEM AND SHOULD NOT BE CONSIDERED AS A REMEDIED VEHICLE ESPECIALLY WITH THE UPCOMING RELATED RECALL.I BELIEVE THIS SHOULD BE INCLUDED IN THE BUY BACK DUE TO THE ONGOING PROBLEMS OR RETURN FOR A NEW VEHICLE PURCHASE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT UPON TURNING THE VEHICLE OFF, AN ABNORMAL NOISE EMITTED FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUSE BOX WAS FAILING. THE TECHNICIAN USED A UNKNOWN PART TO BYPASSED THE SYSTEM. THE VEHICLE WAS REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 116,634.
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE MAKING A LEFT TURN, THE VEHICLE VEERED TO THE RIGHT INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES IN EITHER DIRECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,500.
AFTER LEARNING ABOUT THE MASSIVE RECALL/BUY-BACK OF RAM 1500 TRUCKS DUE TO STEERING COLUMN AND REAR AXLE ISSUES, I CALLED MY RAM DEALER IMMEDIATELY. DEALERSHIP STATED THAT THEY NEVER HEARD OF THE $105M RECALL AFFECTING NEARLY 1.5M VEHICLES AND DIRECTED ME TO CALL CHRYSLER CORPORATION. I CALLED SEVERAL OTHER RAM DEALERSHIPS AND THEY STATED THE SAME--CALL CHRYSLER DIRECTLY. CALLED CHRYSLER CORP AND GOT A BUSY SIGNAL. TRIED A DIFFERENT NUMBER AND GOT DISCONNECTED. CALLED A THIRD NUMBER AND GOT DISCONNECTED AGAIN. CALLED THE NEXT DAY AND GOT THE SAME WITH ALL 3 TELEPHONE NUMBERS. I EVEN TRIED TO LOOK UP ANY RECALL INFO ON CHRYSLER'S WEB SITE USING MY VIN, BUT CHRYSLER'S WEB SITE SHOWED ZERO RECALLS FOR MY RAM 1500. IT'S BEEN A WEEK SINCE THIS ALL TOOK PLACE AND CHRYSLER'S WEB SITE STILL SHOWS NO RECALLS EVEN THOUGH THE RECALLS ARE LISTED ON THE NTSB WEB SITE. CANNOT GET ANY RESOLUTION OR ASSISTANCE FROM CHRYSLER CORP OR DEALERSHIPS! NTSB SHOULD FINE CHRYSLER ANOTHER $105M!!!
AT INTERSTATE SPEEDS TRUCK HAS VIBRATION. THOUGHT MAYBE RIM HAD LOST COUNTER WEIGHT. NOT THE CASE AFTER DOING SOME RESEARCH. I BELIEVE CHRYSLER HAS NOT DONE ALL HOMEWORK ON THE LATEST RECALL WHICH I HAD KNOWN NOTHING ABOUT UNTIL THIS BIG ISSUE WITH THE BUYBACK. OF COURSE MY TRUCK HAS NO RECALLS WHAT SO EVER. MY TRUCK WAS MANUFACTURED IN MARCH 2011. FROM WHAT I HAVE READ RECALL COVERS TRUCKS MANUFACTURED THROUGH DECEMBER 2011. NOT SURE THAT MY TRUCK HAS PINION NUT ISSUES BUT SOUNDS LIKE THE SYMPTOMS. ANYONE OTHER OWNERS RUNNING INTO THIS?
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT IN ORDER FOR THE VEHICLE TO START, THE VEHICLE NEEDED TO BE SHIFTED FROM PARK TO DRIVER SEVERAL TIMES IN ORDER TO TURN THE KEY INTO THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. MA 09/22/15
WHEN DRIVING OVER 60, THE ENTIRE TRUCK VIOLENTLY SHAKES/WOBBLES/VIBRATES. THIS HAPPENS ANYTIME GOING OVER 60, AND IS NOT CAUSED BY HITTING A BUMP OR SLOPE IN THE ROAD. BEEN TO CHRYSLER NUMEROUS TIMES AND THEY CANNOT FIND A ROOT CAUSE. REPLACED ALL TIRES, ALIGNED, NEW U-JOINTS, NEW ROTORS, STILL IS NOT RESOLVED.
SAFETY RECALL N08 / NHTSA 13V-038 REAR AXLE PINION NUT I HAD MY VEHICLE CALLED IN FOR A RECALL AFTER PURCHASE AT THE END OF 2013. EVER SINCE THEN I HAVE HAD SHAKY AND JERKY STEERING AT TIMES ESPECIALLY AT A HIGHWAY RATE OF SPEED (55-70 MPH). I HAVE NOT TAKEN IT TO THE DEALERSHIP DUE TO FINANCES AND MY WARRANTY IS NO LONER VALID. AFTER READING THE RECALL DETAILS NOW I AM ASSUMING THIS HAS BEEN THE ISSUE. AFTER READING WHAT COULD POSSIBLY HAPPEN DUE TO THIS ISSUE I FEEL UNSAFE DRIVING THE VEHICLE AND NO LONER ALLOW MY 1 YEAR OLD SON IN THE VEHICLE.
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING AT 50 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
WE WERE TRAVELING HOME JULY 18TH ON THE INTERSTATE WHEN THE TRUCK STARTED SHAKING AND HE TRIED TO GET OFF THE INTERSTATE ON AN EXIT. THE STEARING MESSED UP AND HE LIKE TO HAVE NOT GOT IT STOPPED BEFORE WE WERE RUNNING OUT OF RAMP. IT' WAS LIGHT NOT HAVING CONTROL OF THE WHEEL OR BRAKES. WHEN WE GOT STOPPED HE OPENED THE HOOD TO SEE IF HE COULD SEE A PROBLEM THERE. HE ALSO WALKED AROUNG THE ENTIRE TRUCK CHECKING TIRES. WE FINALLY DECIDED TO TRY IT AGAIN. WE WERE THEN ONLY ABOUT 60 MILES FROM HOME. WE DROVE SLOWER THE REST OF THE WAY BECAUSE THAT WAS A VERY SCARY THING TO HAVE HAPPEN. OUR GRANDDAUGHTER HAD SOFTBALL PRACTICE WED. NIGHT IN KNOXVILLE TENN. IT WASN'T AS BAD AS AS THE 18TH BUT IT DONE IT A FEW TIMES ON US AGAIN. WE HAUL PRESIOUS CARGO , OUR GRANDDAUGHTERS, IT SCARES US TO DEATH DRIVING WITH THEM IN THA TRUCK. I TALED TO CHRYSLER 3 DAYS AGO AND SHE TOLD ME I WOULD GET AN EMAIL IN A DAY OR 2. SHE ALSO HAS US AN APPOINTMENT TO GET THE BOLT PUT ON ON AUGUST 17TH. BUT OUR CONCERNS ARE IT MAY HAVE MORE DAMAGE BECAUSE OF THE BRAKES AND STEERING DOING THIS. WE ONLY BOUGHT THIS TRUCK ON APRIL 19TH 2015. THE RECALLS ARE FROM 2013. WHY WEREN'T THEY FIXED THEN? THE TRUCK HAD NOT EVEN TURNED OVER 50,00 MILES WHEN WE BOUGHT IT. WE BOUGHT IT BECAUSE IT HAD LOW MILES AND WE WANT A SAFE VEHICLE TO TRAVEL TO HER GAMES AND PRACTICES. NOW WE ARE AFRAID THAT SOMETHING WILL HAPPEN AND THEY MIGHT GET HURT. I TRIED TO CALL THEM AGAIN TODAY, JULY 31ST I WAS ON HOLD FOR OVER 4 HRS.NEVER DID
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT AXLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT AXLE FRACTURED CAUSING A FAILURE WITH THE 4 WHEEL DRIVE AND THE TRANSFER CASE. THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE AND THAT THEY WERE WAITING FOR A NEWLY DESIGNED PART TO REMEDY THE FAILURE. THE DEALER WAS NOT ABLE TO PROVIDE THE PART NEEDED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS NOT ABLE TO SUPPLY THE PART TO THE DEALER TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. MA 10/6 UPDATED 12/13/2017*CN
MY 2011 RAM 1500 SUMMARY REPORT SHOWS: "NO RECALL INFORMATION AVAILABLE". THE DEALER EXPLAINS MY TRUCK IS NOT ELIGIBLE FOR THE BUYBACK OFFER. IS THE DEALER CORRECT THAT THE VEHICLE IS NOT PART OF THE FCA BUYBACK OFFER? I TALKED TO A CHRYSLER REP ON 7/28/15 WHO RESEARCHED THIS AND THE RECALL AFFECTS THE 2011 RAM 1500 WITH A 9:25 REAR AXLE AND THAT MY TRUCK HAS A DIFFERENT(?) REAR AXLE. I'M NOT SURE WHAT HE IS TALKING ABOUT. IS A RECALL LETTER REQUIRED? RECALL SUBJECT : REAR AXLE PINION NUT MAY LOOSEN AT DIFFERENTIAL , 1 INVESTIGATION(S) REPORT RECEIPT DATE: FEB 06, 2013 NHTSA CAMPAIGN NUMBER: 13V038000 COMPONENT(S): POWER TRAIN POTENTIAL NUMBER OF UNITS AFFECTED: 278,229 ALL PRODUCTS ASSOCIATED WITH THIS RECALL EXPAND DETAILS CLOSE 13 ASSOCIATED DOCUMENTS EXPAND MANUFACTURER: CHRYSLER GROUP LLC SUMMARY: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009-2012 RAM 1500 TRUCKS MANUFACTURED FROM DECEMBER 1, 2009, THROUGH OCTOBER 20, 2011; MODEL YEAR 2009-2011 CONSEQUENCE: IF THE REAR AXLE PINION NUT LOOSENS, THE AXLE CAN LOCK UP AND CAUSE A LOSS OF VEHICLE CONTROL AND/OR A VEHICLE CRASH WITH LITTLE WARNING. REMEDY: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A PINION NUT RETAINER, FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 7, 2013. RECALLSINVESTIGATIONS COMPLAINTSSERVICE BULLETINSNHTSA ID'S
TL* THE CONTACT OWNED A 2011 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH ON A HILL, THE BRAKE PEDAL FAILED TO RESPOND. AS A RESULT, THE VEHICLE FLIPPED ABOUT ONE HUNDRED YARDS AND CRASHED LANDING UPRIGHT. A POLICE REPORT WAS FILED. THERE WERE TWO UNKNOWN INJURED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
WHILE DRIVING MY PICKUP TRUCK AT A SPEED OF 30-35 MPH, THE POWER TURNED OFF AND THE SPEED DECREASED AT A FAST RATE. LUCKILY, I WAS ABLE TO PULL INTO A BUSINESS TO TURN MY IGNITION TO "OFF" AND TURN MY VEHICLE BACK ON. I DID NOT HAVE ACCESS TO ANY ELECTRICAL EQUIPMENT IN MY VEHICLE. THIS HAS HAPPENED FOUR TIMES IN THE LAST 2 MONTHS.
I WAS SITTING AT AN ENTRANCE NOT MOVING WHEN A CNN RAIL REPAIR TRUCK JUMPED THE CURB RAN INTO MY DRIVER SIDE FRONT FENDER AND TORE HALF FRONT END PARTS OFF SPUN ME 180 HIT REAR DRIVER SIDE PANEL ON SOME STEEL POSTS WAS INJURED BROKEN COLLAR BONE BROKEN RIBS HIT HEAD OFF DRIVER SIDE WINDOW HAVE WIPLASH NO AIR BAGS WENT OFF AT ALL IN MY TRUCK
I HAVE A 2011 RAM 1500 BIG HORN 4X4 WITH THE 5.7 HEMI MOTOR. PRIOR TO DATE MENTIONED I HAVE BEEN EXPERIENCING TROUBLE STARTING IT. ON THE DATE SPECIFIED I WAS DRIVING 70 MPH ON HIGHWAY WHEN MOTOR DIED AND LOST CONTROL OF VEHICLE. ALMOST CAUSING A MAJOR ACCIDENT WITH THE MOTORISTS AROUND ME. I ALSO NEARLY AVOIDED AN OVERPASS AND ALMOST WAS REAR ENDED. TOOK TO DEALERSHIP TO CHECK AND WAS TOLD WAS FUEL PUMP. I REFUSED SERVICE DUE TO EXCESSIVE COST TO REPLACE. I DID MY OWN TEST AND FOUND MY FUEL PUMP RELAY TO BE DEFECTIVE WITCH CANNOT BE REPLACED BECAUSE IT IS PART OF THE TIPM. CHRYSLER WILL NOT REPLACE
PURCHASED TRUCK 2/7/15. NOTICED IT DRIFTED AND PULLED. TOOK TRUCK BACK FOR SERVICE TWICE. WAS TOLD BOTH TIMES THE ALIGNMENT WAS WITHIN FACTORY SPEC. THE SECOND TIME I WAS TOLD IT WAS DUE TO DIFFERENT TIRE TREAD DEPTHS. THE TIRES WERE BRAND NEW, INSTALLED BY THE DEALERSHIP. NOW STILL THE TRUCK FEELS VERY UNSTABLE ON THE ROAD, CONSTANTLY WEAVING LEFT TO RIGHT. WHEN HITTING A BUMP IN THE ROAD IT FEELS AS IF THE FRONT END IS COMING APART. MY TRUCK WAS EVIDENTLY PART OF THE "AXEL RECALL" WHICH IS NOW PART OF THIS LARGE FIASCO REQUIRING THE TRUCK BE BOUGHT BACK FROM ME BUT I CANNOT GET A HOLD OF FIAT CHRYSLER AUTOMOTIVE FOR MORE INFORMATION.
VEHICLE LOST POWER IN TRAFFIC, UNABLE TO USE HAZARD LIGHTS. TOWED TO MECHANIC INFORMED THE TIPM NEEDS TO BE REPLACED. THIS TIES IN WITH AN EARLIER REPAIR INVOLVING THE FUEL PUMP THAT WAS CONTINUOUSLY RUNNING.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING AT 75 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY AND TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,203.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING 20 MPH. THE DRIVESHAFT FAILED AND CAUSED THE REAR TIRES TO LOCK UP. THE CONTACT WAS NOT ABLE TO MERGE OVER TO THE SIDE OF THE ROAD AND STOP IN THE MIDDLE OF ROAD. THE VEHICLE WAS TOWED TO DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
HEADLIGHTS, BOTH LOW BEAM AND HIGH BEAM WENT OUT AND WILL NOT COME BACK ON. BULBS REPLACED, STILL WILL NOT COME ON. TRANSMISSION HAS BEGUN TO SHIFT ERRATICALLY ALTHOUGH VEHICLE IS AT A CONSTANT SPEED.
I WAS DRIVING ALONG AT POSTED HIGHWAY SPEEDS WHEN MY ENGINE SUDDENLY FAILED AND LOST ALL POWER. FORTUNATELY, I WAS ABLE TO DRIFT TO THE SIDE OF INTERSTATE WITHOUT INCIDENT WHERE I CALLED A TOWING COMPANY TO BE PICKED UP. MY TRUCK HAS 130,000 MILES ON IT BUT HAS NEVER SHOWN ANY SIGN OF A PROBLEM. THE TRUCK WAS SERVICED REGULARLY AT 5000 MILE INTERVALS. MAJORITY OF MILEAGE WERE HIGHWAY MILES BETWEEN 70 - 75 MPH. NORMALLY, I WOULD CHALK THIS UP TO HIGH MILEAGE. HOWEVER, DURING THE SEARCH FOR ANY PROBLEMS WITH A 5.7 L HEMI ENGINE, I NOTICED THE FOLLOWING RECALL AND WAS CURIOS AS TO WHY MY RAM 1500 WAS NOT INCLUDED: THIS RECALL COVERS A SPECIFIC BUILD PERIOD. THE VEHICLES INVOLVED ARE 20092012 DODGE CHALLENGERS (LC), DODGE CHARGERS (LD) AND CHRYSLER 300S (LX) EQUIPPED WITH A 5.7L HEMI ENGINE (SALES CODE EZD OR EZH, WHICH ARE THE MDS ENGINES) AND REAR AXLE RATIOS OF 3.06, 3.73 OR 3.92 (SALES CODE DMP, DME OR DMH). THE BUILD PERIOD IS FROM AUGUST 4, 2008, THROUGH JULY 10, 2012 (MDH 080406 THROUGH 071008). THE RECALL IS TITLED CUSTOMER SATISFACTION NOTIFICATION P01 ENGINE TIMING CHAIN AND CHAIN GUIDE AND IS DATED FEBRUARY 2014. SINCE THE ENGINES ARE NEARLY IDENTICAL, THERE IS NO REASON THAT MY TRUCK SHOULD NOT BE COVERED UNDER THIS RECALL. THE TIMING CHAIN FAILURE IN MY 2011 RAM 1500 SLT 4X4 CREWCAB CAUSED CATASTROPHIC DAMAGE TO THE ENTIRE ENGINE TO THE POINT WHERE IT NEED TO BE REPLACED. THIS TRUCK WAS PURCHASED NEW AND WAS EXPECTED TO LAST MUCH LONGER THAN IT DID. I AM VERY LUCKY T
NEARLY A YEAR AGO, I RECEIVED NOTICE FROM RAM OF A RECALL ON A REAR AXLE PINION NUT. THEY SAID THAT THE NUT COULD LOOSEN DUE TO UNDERSIZED PINION SHAFT SPLINES, POSSIBLY CAUSING THE REAR AXLE TO SEIZE OR CAUSE THE DRIVE SHAFT TO SEPARATE, POSSIBLY CAUSING A CRASH WITHOUT WARNING. WHEN I CALLED A LOCAL DEALER IN REGARDS TO THE RECALL NOTICE, THEY SAID THAT THEY DIDN'T HAVE THE REQUIRED PART TO REMEDY THE RECALL AND THAT THEY MAY RECEIVE THE PART IN SEPTEMBER OF 2014. I WAITED UNTIL OCTOBER TO CALL AND SCHEDULE AN APPOINTMENT AND THEY STILL DIDN'T HAVE IT. NOW IN MAY 2015, I'VE RECEIVED BETWEEN 4-5 MORE NOTICES SINCE THE FIRST AND I TRIED TO GET THE PART FIXED OR REPLACED AND THE DEALER STILL DOESN'T HAVE THE PART TO FIX THE PROBLEM. I ASK YOU THEN NHTSA, WHAT THE HELL IS THE POINT IN HAVING CAR MANUFACTURERS SEND NOTICES LIKE THESE OUT TELLING CONSUMERS TO GET THE PROBLEMS FIXED IN A TIMELY MANNER WHEN THAT IS NOT POSSIBLE?! WHAT IS YOUR FIX TO FIX THE CAR MANUFACTURERS AND LOOK OUT FOR CONSUMERS AND THE PUBLIC SAFETY?!
WHILE DRIVING AT FREEWAY SPEEDS MY TRUCK COMPLETLY SHUT OFF, I LOST POWER TO EVERYTHING, INCLUDING POWER STEERING. I HAD PREVIOUS HAD MY TRUCK INTO THE DEALERSHIP FOR PROBLEMS WITH MY FUEL PUMP STAYING ON AND LEARNED IT WAS A PROBLEM WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE) WHICH CHRYSLER IS AWARE OF AND HAS RECALLS FOR SOME VEHICLES IN CERTIN STATES. THE SYMTOMS MY TRUCK IS HAVING IS THE SAME LISTED IN MANY OF THE COMPLAINTS, IE. VEHICLES RANDOMLY SHUTTING OFF, FUEL PUMP STAYING ON AND DRAINING THE BATTERIES, AIR BAGS RANDOMLY DEPLOYING. AFTER RESEARCHING MULTIPLE FOURMS AND WEBSITE I FOUND ITS A VERY COMMON PROBLEM AMONG CHRYSLER VEHICLES. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT OR KILLED DUE TO FAULTY PARTS AND EQUIPMENT.
SERVICE ENGINE LIGHT ON. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE REVERSING, THE POWER STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211,000.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING 60 MPH, THE REAR DRIVER SIDE TIRE LOCKED AND THE RIM CAUGHT FIRE. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND NOTICED THAT THE REAR DRIVER SIDE TIRE WAS ALSO ON FIRE. THE CONTACT EXTINGUISHED THE FIRE WITH WATER. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE REAR DIFFERENTIAL CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
RECEIVED THE SAFETY RECALL AND CONTACTED THE DEALER TO SETUP AN APPOINTMENT AND HAVE BEEN TOLD REPEATEDLY THE PARTS ARE NOT IN. CHRYSLER WAS SUPPOSED TO SEND OUT A LETTER TO THE VEHICLE OWNER ADVISING WHEN THE PARTS ARE AVAILABLE. THE LETTER HAS NOT BEEN RECEIVED AND THE ISSUE IS STILL NOT FIXED. THIS VEHICLE IS A FIRE DEPARTMENT EMERGENCY RESPONSE VEHICLE. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE PISTONS DISINTEGRATED AND CAUSED THE BRAKES TO MALFUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
THE DRIVER SIDE HEADLIGHT GOES OFF AT RANDOM TIMES. IT USUALLY COMES BACK ON WITHIN A FEW MINUTES. NOW IT IS COMPLETELY OUT. A NEW BULB WAS ATTEMPTED BUT FAILED TO FIX THE ISSUE. ALSO THE ANTI THEFT SYSTEM ACTIVATES AT RANDOM TIMES CAUSING THE HORN TO ACTIVATE AND VEHICLES LIGHTS TO ALL FLASH. ONE OCCASION THE VEHICLE FAILED TO START FOR SEVERAL HOURS. THE ISSUES ARE GETTING WORSE AND MORE FREQUENT. *TR
VEHICLE STOPPED RUNNING WHILE EXITING THE FLORIDA TURNPIKE. TIMING CHAIN BROKE DUE TO A FAILURE OF A PLASTIC CHAIN GUIDE CAUSING BENT VALVES AND CATASTROPHIC ENGINE FAILURE. SIMILAR FAILURES TOOK PLACE IN THE CHALLENGER AND CHARGER MODELS CAUSING DODGE TO ISSUE A 50,000 UNIT RECALL ( HTTP://WWW.HOTROD.COM/NEWS/CHRYSLER-HEMI-TIMING-CHAIN-DEFECT/ ). *TR
THIS VEHICLE HAS BEEN REPAIRED TWICE FOR THE FRONT END. WHILE DRIVING THE VEHICLE AT EITHER 35, 45, 55, 65 OR 75 IT WOBBLES, VIBRATES SOMETHING FIERCE AND THEN IT SEEMS YOU REACH A CERTAIN DISTANCE AT THAT SPEED OR A BUMP IN THE ROAD AND BAM IT FINE FOR A WHILE UNTIL IT DOES IT AGAIN. AND IT WILL GET TO THE POINT THAT YOU SMELL AXLE GEAR OIL. WHEN I WENT TO HAVE IT REPAIRED THE FIRST TIME I WAS TOLD THE FRONT WHEEL BEARING WAS CHANGED ON THE PASSENGER SIDE AND IF IT WERE TO MAKE THE SAME NOISE BRING IT BACK MADE THE SAME WOBBLE NOISE BROUGHT IT TO ANOTHER PLACE THEY REPLACED THE WHEEL BEARING (SAME ONE) AND THE WHOLE FRONT AXLE AND SAID IT WAS FIXED, I TOOK IT HOME AND LOW AND BEHOLD SAME PROBLEM. NO I AM TRYING TO HAVE THE LAST PLACE FIX WHAT HE DIDN'T FIX AND I AM CATCHING A NIGHTMARE TRYING TO GET IN TOUCH WITH THAT GUY BECAUSE EVERYTIME HE SAYS SOMEONE WILL BE THERE TO BRING THE VEHICLE BY NO ONE IS THERE. *TR
ON FEBRUARY 6,2015 I WAS DRIVING TO WORK AND FEEL ASLEEP DOING 75,RUN INTO A BACK OF A BIG TRUCK,I WAS WEARING MY SEAT BELT,BUT MY AIRBAG DON'T DEPLOYED,I DID RECEIVE INJURY MY CHEST AND HEAD,AND THE TRUCK I RAN INTO WAS A HIT AND RUN, I CALLED MY WIFE TO TELL HER WHAT HAD HAPPEN,BUTSHE WAS 7 HOURS AWAY SO SHE CALLED OUR INSURANCE AND REPORT THE ACCIDENT,THE INSURANCE WAS SENDING A WRECKER BUT THEY NEVER SHOWED UP,I STAYED ON THE SIDE OF THE INTERSTATE ALL NIGHT,THE ACCIDENT HAPPEN AT 10:00 PM,FINALLY THE NEXT MORNING AT 8:30AM I COP TAP ON MY WINDOW AND TOOK A REPORT,NOW INSURANCE FIX THE DAMAGE BUT WILL NOT TAKE A LOOK AT THE AIRBAGS THEY SAY IT WAS NOT A HARD HIT. *TR
TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER RESETTING THE KEY, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE CONTROL MODULE FAILED AND THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
HAD SCHEDULED AN APPOINTMENT FOR A RECALL NOTICE WITH ALL AMERICAN DODGE IN SAN ANGELO, TEXAS. ARRIVED FOR APPOINTMENT AND SERVICE MANAGER SAID THEY COULD NOT LOOK AT IT DUE TO NO TECHS AVAILABLE CALLED TO RESCHEDULE APPOINTMENT ON 3/9/15 AND WAS TOLD I WOULD HAVE TO WAIT THREE MONTHS FOR AN APPOINTMENT. AM I SUPPOSED TO DRIVE AROUND IN A POTENTIALLY UNSAFE VEHICLE FOR THREE MONTHS? I THINK THE DEALERSHIP IS SAYING THAT HOPING NO ONE CALLS BACK TO RESCHEDULE AN APPOINTMENT. HOW AM I SUPPOSED TO KNOW WHAT MY SCHEDULE WILL BE IN THREE MONTHS? *TR
EVERY TIME I FILL THE TRUCK WITH GAS, ONCE THE TANK IS FULL THE NOZZLE SHUTS OFF AND A SECOND LATER GAS OVERFLOWS OUT OF THE FILLER TUBE ALL OVER ME THE TRUCK AND THE GROUND. I HAVE FOUND THAT THIS HAS BEEN AN ISSUE WITH OTHER CHRYSLER VEHICLES AND THEY HAVE BEEN REPAIRED. THIS IS A VERY MAJOR SAFETY ISSUE. THE DEALER NOE CHRYSLER WILL REPAIR WITHOUT CHARGE. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT IT TOOK A LONG TIME TO START THE VEHICLE AND THEN IT STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE INTEGRATED POWER CONTROL MODULE FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.
JUST TOOK MY VEHICLE INTO THE SHOP ON 2/17/15 DUE TO THE BATTERY BEING DEAD AS A RESULT OF THE FUEL PUMP RUNNING ALL NIGHT. AAA CERTIFIED SHOP JUST INFORMED ME IT WOULD COST 1600.00 TO REPLACE THE TIPM AND PROGRAM IT FOR MY KEY ETC. THERE IS A FAULTY FUEL PUMP RELAY INSIDE THE TIPM AND I HAVE TO REPLACE THE ENTIRE MODULE. THIS ISSUE IS MOST LIKELY RELATED TO THE DURANGO/JEEP RECALL FOR THE EXACT SAME ISSUE, AS WELL DESCRIBED IN THE CLASS ACTION LAWSUIT. IT IS NOT COVERED BY ANY WARRANTY. *TR
TOTALLY INTEGRATED POWER MODULE MALFUNCTION. FUEL PUMP CONSTANTLY STAYS ON, EVEN WHEN NO KEY IN TRUCK, DRAINS THE BATTERY. *TR
TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL SEIZED AND THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,814.
TL-* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE REAR END OF THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. UPDATED 3/12/15*CN THE CONSUMER EXPERIENCED A VIBRATION COMING FROM THE DRIVE TRAIN. THE DEALER PERFORMED A SOFTWARE UPDATE. THE PROBLEM WAS NOT AS SEVERE, BUT IT WAS STILL PRESENT. THE CONSUMER REFERENCED RECALL # 13V038000 (POWER TRAIN). UPDATED 03/26/15*JB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →