Page 16 of 24 · complaints 751–800 of 1,171

2003 Dodge Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Structure
Filed Jul 24, 2011CA

THE DASHBOARD ON MY 2003 DODGE RAM 1500 HAS MULTIPLE CRACKS IN IT. THE MOST CONCERNING CRACK IS LOCATED ABOVE THE PASSENGER AIRBAG. ALSO THE ASSIST HANDLE ON THE DRIVER SIDE HAS BEEN REPLACED AND HAS BROKEN AGAIN. THE PART IS EXPENSIVE AND I SHOULD NOT HAVE TO PAY TO REPLACE THIS FAULTY PIECE AGAIN. CONSEQUENTLY, I HAVE HAD TO DISCONTINUE THE USE OF THE ASSIST HANDLE. I AM ONLY 5'2" AND IT IS DIFFICULT FOR ME TO MANEUVER IN AND OUT OF THE VEHICLE SAFELY WITHOUT THE GRAB HANDLE. THE CRACKS BEGAN IN 2008 AND HAVE BEEN MULTIPLYING SINCE THEN. I WILL BE DRIVING DOWN THE STREET AND HEAR A CRACK AND THERE IS ANOTHER CRACK IN THE DASH. THE VENT AREAS HAVE ALL FALLEN THROUGH INTO THE HEATING/COOLING COMPARTMENTS CAUSING RATTLING. *TR

Structure
Filed Jul 23, 2011SC

CRACKS IN THE DASH ON MY 2003 DODGE RAM. AFRAID THAT THE AIR BAGS WONT DEPLOY PROPERLY. *TR

Visibility
Filed Jul 22, 2011150,000 milesSC

DURING FREEZING TEMP THE WINDSHIELD FOGS UP OR HAS ICE ON IT AND THE AIR DOES NOT BLOW UP TO THE WINDOW OR DOWN ON THE FLOOR JUST STRAIGHT OUT OF THE DASH. THIS IS VERY DANGEROUS ANDD AFTER HAVING THE VEHICLE RUN FOR OVER 45 MIN THE WINDOW IS STILL NOT DEFROSTED MAYBE JUST A SMALL PATCH AND AFTER TRYING TO SEE OUT OF A SMALL PATCH OF THE WINDSHIELD I'AM SO SURPRISED THERE ARE NOT MANY RECKS CAUSED FROM THIS I HAVE FRIENDS THAT HAVE DODGES AND I KNOW OF 7 OTHER DODGE TRUCKS THAT HAVE THIS SAME ISSUE. AND IT IS VERY EXPENSIVE TO GET IT FIXED, OUT OF THE 7 I KNOW THERE IS 1 THAT HAS GOTTEN IT FIXED SO HOW MANY OTHER DRIVERS ARE OUT THERE WITH THIS ISSUE THAT CAN NOT SEE?

Structure
Filed Jul 19, 201162,000 milesFL

DASHBOARD CRACKING AND FALLING APART. *KB

Structure
Filed Jul 19, 201138,000 milesSC

CRACKED DASHBOARD WITH SEVERAL SHARP EDGES THAT MAY BECOME PROJECTILES IN A CRASH. *KB

Structure
Filed Jul 18, 2011SC

BAD CRACKS IN DASH OF 2003 DODGE RAM PICKUP *KB

Unknown or Other
Filed Jul 18, 2011SC

I'M A DODGE RAM OWNER AND I'M CONCERNED ABOUT MY CRACKING DASHBOARDS I HAVE A 2003 DODGE RAM TRUCK THE DASH CRACKED WHEN IT WAS 4 YEARS OLD AND THE DASH IS GETTING MORE CRACKS IN IT I'M AFRAID THE AIR BAGS WILL COME OUT WHEN WE ARE DRIVING I CALLED BIG OLD DODGE WHERE WE GOT IT NEW IN 2003 AND THEY SAID THEY COULD NOT DO ANYTHING ABOUT IT *KB

Structure
Filed Jul 18, 201188,000 milesSC

THE DASH ON MY 2003 DODGE RAM 1500 IS CRACKED IN SEVERAL PLACES AND THE ASSIST HANDLE ON THE DRIVER SIDE A POST FELL OFF. I PURCHASED A NEW HANDLE BUT THE INSERT THAT THE SCREW GOES INTO IS DAMAGED AND LOOSE SO ONLY THE TOP SCREW IS HOLDING IT IN PLACE. I AM DIS-ABLED AND NEED THE HANDLE TO GET IN OR OUT OF THE VEHICLE SAFELY. I'M CONCERNED THAT THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY CORRECTLY BECAUSE OF THE LARGE CRACK OVER THE GLOVEBOX, ALSO A PIECE OF THE DASH HAS FALLEN INTO THE VENTILATION SHAFT AND IS LODGED STOPPING AIR FLOW AND RATTLING NOISILY. THE DEALER WHERE I PURCHASED THE VEHICLE IS CURRENTLY OUT OF BUSINESS. THIS IS TERRIBLY DISCERNING AND CERTAINLY NOT WHAT YOU WOULD EXPECT FROM SUCH AN EXPENSIVE PRODUCT. THESE PROBLEMS STARTED IN THE FALL OF 2008. *KB

Structure
Filed Jul 18, 201185,000 milesSC

CRACKED DASHBOARD IN MY 03 DODGE 1500 *KB

Unknown or Other
Filed Jul 18, 201132,000 milesSC

YES I OWN A 2003 DODGE RAM 1500 AND ABOUT 2 YEARS AGO I STARTED NOTICING THAT THERE WERE SMALL CRACKS FORMING IN MY DASH BOARD AND WASN'T SURE WHY. DONE SOME CALLING AROUND AND RESEARCH AND FOUND OUT THAT THERE WAS NOTHING THAT COULD BE DONE ABOUT IT SHORT OF DROPPING 500 DOLLARS ON A NEW DASH BOARD. NOW TWO YEARS LATER MY DASH LOOKS LIKE A JIG-SAW PUZZLE. I AM WORRIED ABOUT MY DASH FALLING APART ONE DAY GOING DOWN THE ROAD. I WORK IN THE EMERGENCY FIELD AND IT SCARES ME FOR ME AND MY FAMILY TO RIDE DOWN THE ROAD IN MY TRUCK FOR FEAR OF PIECES OF PLASTIC FALLING OFF THE DASH. PLEASE HELP ME...... *KB

Structure
Filed Jul 14, 201179,000 milesFL

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING AND BREAKING OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO COVER THE EXPENSES TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 79,000. UPDATED 10/05/2011 *LN

Structure
Filed Jul 13, 201161,000 milesPA

DASH CRACKING FALLING APART ON 2003 RAM 1500 REAR END CHEWED UP EITHER AXLE CLIP OR POSI CLIP. *TR

Structure
Filed Jul 13, 201161,000 milesPA

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THE DASHBOARD ON THE VEHICLE WAS CRACKED OPEN. THE CONTACT STATED THE GAUGES ARE CURRENTLY WORKING, BUT THE DASHBOARD AND INSTRUMENT PANEL WAS BROKEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THE DASHBOARD WAS NOT COVERED UNDER WARRANTY. THE CONTACT STATED THERE WAS ALSO A PROBLEM WITH REAR DIFFERENTIAL WHICH WAS WEARING OUT THE GEAR, BUT THE DEALER WAS UNABLE TO PINPOINT THE CAUSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 61,000.

Steering
Filed Jun 27, 2011111,400 milesNJ

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, OVER A BUMP IN THE ROAD, THE VEHICLE PULLED SHARPLY TOWARDS THE RIGHT. IN ORDER TO CORRECT THE FAILURE, THE CONTACT QUICKLY TURNED THE STEERING WHEEL TOWARDS THE LEFT. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,400. UPDATED 08/01/11*LJ THE CONSUMER STATED TWO WEEKS AFTER THE INCIDENT, HE WAS DRIVING 30 MPH AND HIT A SMALL POT HOLE WITH HIS FRONT TIRE. THE STEERING WHEEL JERKED SHARPLY TO THE RIGHT. UPDATED 08/08/11

Structure
Filed Jun 22, 201167,000 milesVA

THE DASH ON MY 2003 DODGE RAM 1500 IS CRACKED IN SEVERAL PLACES ON THE PASSENGER SIDE. I ORIGINALLY THOUGHT OF THIS AS A COSMETIC DEFECT HOWEVER, I NOW BELIEVE THIS IS A MORE SERIOUS HAZARD AS THE AIRBAG IS STORED UNDER THE DASH. SHOULD THE AIRBAG DEPLOY, PIECES OF PLASTIC THEN BECOME SHRAPNEL. ADDITIONALLY, THE ELECTRICAL WIRING CAN BECOME DAMAGED CAUSING THE AIRBAG NOT TO DEPLOY WHEN NEEDED. EITHER WAY, YOU'RE TAKING A CHANCE ON THE UNEXPECTED WHEN SOMETHING BAD HAPPENS. I DON'T THINK IT'S WORTH THE RISK. PREVENTION IS KEY. THEREFORE, THIS IS A VERY SERIOUS CONCERN AND I HOPE THE NHTSA CONVINCES CHRYSLER TO TAKE IT SERIOUSLY. *TR

Visibility
Filed Jun 19, 201180,000 milesFL

IN 2008 WHEN THE TRUCK WAS UNDER WARRANTY THE DASH STARTED CRACKING. I WAS ADVISED AND UP UNTIL OCTOBER, 2010 (WHEN THE WARRANTY EXPIRED) THAT THE CRACKED DASHBOARD IS CONSIDERED COSMETIC AND NOT COVERED BY WARRANTY. STARTING IN DEC. 2010 THE DEFROSTER INSTEAD OF STICKING ONCE IN A WHILE AND REQUIRING A SWITCH FROM DEFROST TO VENT BACK TO DEFROST TO GET IT TO WORK, STARTED NOT WORKING. DODGE WILL NOT REPAIR THE DEFROST ISSUE WHICH IS A SAFETY ISSUE UNLESS I REPLACE THE DASH. I BELIEVE THAT THE CRACKED DASH WHICH BY ITSELF IS PROBABLY SOMETHING THAT IS MORE A CUSTOMER SATISFACTION AND POOR ENGINEERING EFFORT BECOMES A SAFETY ISSUE WHEN IT MUST BE REPLACED BECAUSE OF ISSUES THAT OCCUR WITH THE DEFROST SYSTEM. MANY TIMES I HAVE DRIVEN THIS TRUCK IN BAD WEATHER CONDITIONS WHERE I NEED THE DEFROSTER JUST TO SEE OUT OF THE WINDSHIELD AND THE FOGGING OCCURS WHILE I AM DRIVING (TYPICALLY ON A HIGHWAY/INTERSTATE). NOW I'M FORCED TO REPLACE SOMETHING "COSMETIC" OR "NOT A SAFETY ISSUE" DUE TO SOMETHING THAT IS? THE ISSUES WITH THE DEFROST BREAKING ARE COMMON. I STRONGLY ENCOURAGE THE NHTSA TO REQUIRE DODGE TO REPLACE OR REPAIR BROKER DEFROSTERS AS THESE SYSTEMS EVEN IN VEHICLES DATING BACK INTO THE 1950'S RARELY IF EVER REQUIRE ANY REPAIR AND FOR GOOD REASON...SAFETY. IF DODGE THEN BELIEVES THE DASH NEEDS REPLACING THEY SHOULD BE REQUIRED AS PART OF THE SAFETY REPLACEMENT REQUIREMENTS TO "REPLACE/REPAIR AND ALL PERIPHERAL COMPONENTS REQUIRED TO CORRECT THE ISSUE". I, AND AS I READ MANY

Electrical System › Instrument Cluster/Panel
Filed May 17, 2011118,000 milesTX

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THE GLASS ON THE INSTRUMENT PANEL WAS CRACKED AND WAS BEGINNING TO SPREAD. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS NO REMEDY FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 118,000.

Suspension › RearCrash2 injured
Filed May 16, 201158,004 milesCO

TL*THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING 50 MPH ON A GRAVEL ROAD THE REAR SUSPENSION BOUNCED CAUSING THE VEHICLE TO CRASH IN AN EMBANKMENT AND ROLL OVER. THE VEHICLE WAS DESTROYED. THERE WERE TWO OTHER OCCUPANTS IN THE VEHICLE WHO WERE BRUISED AND SUSTAINED BACK INJURIES. EVERYONE IN THE VEHICLE WAS WEARING A SEAT BELT WHEN THE CRASH OCCURRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE MANUFACTURER HAD AN ADJUSTER INSPECT THE VEHICLE; HOWEVER, THE MANUFACTURER DID NOT ADVISE HIM OF THE RESULTS. THE FAILURE MILEAGE WAS 58,004. UPDATED 06/16/11*LJ UPDATED 06/24/11

Structure1 injured
Filed May 11, 2011103,000 milesFL

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE WAS CLEANING THE DASHBOARD AREA WHEN HIS FINGER WAS CUT AS A RESULT OF THE DASHBOARD BEING CRACKED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE CONTACT CALLED THE MANUFACTURER TO MAKE THEM AWARE OF THE FAILURE BUT WAS OFFERED NO FURTHER ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 103,000.

Structure
Filed Apr 25, 2011FL

DASH IS DISINTEGRATING. COULD BE VERY DANGEROUS AND HURTFUL SITUATION, IF THE AIR BAG WERE TO DEPLOY, WHICH COULD RESULT IN SERIOUS INJURY OR POSSIBLE FATALITY. APPARENTLY, THIS PROBLEM HAS BEEN ONGOING FOR YEARS. UPDATED 10/20/11 *BF

Air BagsCrash1 injured
Filed Apr 18, 2011160,000 milesLA

TL* THE CONTACT OWNED A 2003 DODGE RAM 1500. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN ANOTHER VEHICLE RAN A STOP SIGN, WHICH CAUSED THE CONSUMER TO T-BONE THE OTHER VEHICLE. THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY AND HE SUSTAINED INJURIES TO THE BACK, BUT WAS NOT TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 160,000. UPDATED 05/24/11 *LJ UPDATED 06/06/11

Structure › Body
Filed Apr 2, 201160,000 milesWV

2003 DODGE RAM 1500 4X4 5.7 HEMI RUSTING OUT FROM THE INSIDE OUT AROUND THE REAR WHEEL WELLS. BETWEEN THE OUTER BED SIDE AND THE INNER METAL FENDER. THERE ARE FACTORY DRILLED HOLES THAT LET THE ROAD DIRT IN AND GET TRAPPED TO RUST OUT THE BED SIDES. *TR

Structure
Filed Mar 25, 2011117,000 milesOK

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING UNDER NORMAL ROAD CONDITIONS, THE DASHBOARD EXHIBITED AN ABNORMAL POPPING AND THEN COMPLETELY CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THE FAILURE WAS A CONSTANT ISSUE WITH THE YEAR, MAKE AND MODEL BUT THE MANUFACTURER HAD NOT ISSUED A RECALL. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT ALTHOUGH THE FAILURE WAS A KNOWN ISSUE THEY WERE NOT WILLING TO ASSIST WITH ANY REPAIRS. THE CONTACT HAD TO TAPE THE DASHBOARD TO THE VEHICLE IN ORDER TO STABILIZE AND PREVENT THE WINDSHIELD GLASS FROM FRACTURING. THE CONTACT BELIEVED THE FAILURE TO BE A HUGE SAFETY HAZARD AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 117,000 AND THE CURRENT MILEAGE WAS 118,000.

Equipment
Filed Mar 24, 201160,000 milesTX

BESIDES HEAT NOT WORKING, NUMEROUS GAS CAP REPLACEMENTS, NUMEROUS SHORTS IN BRAKE LIGHT, RADIO CUTTING OFF, MY DASH HAS CRACKED IN SEVERAL PLACES WHICH COULD CAUSE INJURY IF TOUCHED BY YOUNGSTERS. APPARENTLY NUMEROUS COMPLAINTS ON ALL OF THE ABOVE!! *TR

Suspension
Filed Mar 10, 201195,000 milesOH

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED HE PURCHASED A SET OF GABRIEL ULTRA SHOCKS, MODEL NUMBER 1290-0875-40, THAT WERE INSTALLED ON THE VEHICLE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT DROVE OVER A ROAD BUMP AND THE SHOCK BLEW OUT. THE CONTACT STATED THAT THE BOLTS NEEDED TO BE TIGHTENED YET THE FAILURE RECURRED FOUR TIMES. THE AUTO PARTS RETAILER IN WHICH HE PURCHASED THE SHOCKS WAS CONTACTED AND ADVISED THAT THE INCORRECT BOLTS WERE PLACED IN THE BOX HE PURCHASED. THE CONTACT STATED THE LAST TIME THE FAILURE OCCURRED THE FRONT WHEEL BEARINGS, TIRES AND STABILIZER LINK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE. UPDATED 04/15/11*LJ UPDATED 08/17/11

Structure
Filed Feb 23, 2011100,000 milesMS

2003 DODGE RAM 1500 QUAD-CAB. DURING NORMAL USE AND CARE THE DASHBOARD HAS CRACKED IN TWO PLACES. A PIECE HAS BROKEN OFF THE DASH AND FELL DOWN INTO THE AREA BEHIND THE DASHBOARD. SUBSEQUENTLY, THE HEATER STOPPED BLOWING HOT AIR. THE HEATER FAILURE APPEARS TO BE DUE TO THE BROKEN PIECE OF THE DASH INTERFERING WITH THE HEATER MECHANISM BEHIND THE DASH. NO REPAIR OR REPLACEMENT HAS BEEN ATTEMPTED AT THIS TIME. THE PLASTIC INSERTS IN THE DOOR HANDLES HAVE ALSO FAILED. THIS INCLUDES THE COMPONENTS THAT HOLD THE WINDOW, MIRROR, AND DOOR LOCK CONTROLS. *TR

Structure
Filed Feb 16, 201150,000 milesGA

2003 DODGE RAM 1500 DASH CRACKING & COMING APART. DODGE SHOULD COVER VIA RECALL THIS POTENTIALLY DANGEROUS DEFECT. ITS A MESS & DANGEROUS. *TR

Power Train
Filed Jan 6, 2011110,000 milesCA

WAS DRIVING OUR VEHICLE 2003 DODGE RAM 1500 P/U IN NORMAL CONDITIONS, SUDDENLY THERE WAS A WHINING NOISE FROM THE REAR END AND A LOT OF DRAG. SHORTLY AFTER A LOUD THUD, THE DRIVELINE HAD DISCONNECTED FROM THE REAR DIFFERENTIAL. THE REPAIR SHOP SAID THE DIFFERENTIAL HAD SEIZED, MOST PROBABLY DUE TO A BAD PINION BEARING. AFTER CONDUCTING RESEARCH, BOTH BY MYSELF AND THE SHOP OWNER, WE BOTH HAVE FOUND THAT IT IS A DEFECT COMMON TO DODGE, AS EVEN ACKNOWLEDGED BY THE LOCAL DEALERSHIP AND THAT IT IS EXTREMELY DIFFICULT AND/OR EXPENSIVE TO LOCATE REPLACEMENT PARTS FOR THE PROBLEM. *TR

Unknown or Other
Filed Dec 28, 2010135,000 milesFL

NO EVENT(S) HAVE CAUSED THIS CONDITION, IT JUST HAPPENED. THE DASHBOARD OF A 2003 DODGE RAM 1500 HAS CRACKED LEAVING SHARP AS A RAZOR SURFACES EXPOSED. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM YET. *TR

Structure
Filed Dec 22, 201015,000 milesFL

2003 DODGE RAM 1500 4X4 5.7 HEMI DASH HAS SEVERAL CRACKS. DODGE ACKNOWLEDGES THE PROBLEM, YET WILL NOT RECALL AND REPLACE THE DASH. IT IS DEFECTIVE PLASTIC AND EFFECTS ALMOST ALL DODGE TRUCKS FROM 1998 TO 2006. *TR

Structure
Filed Dec 17, 2010120,000 milesSC

I WAS DRIVING DOWN THE HIGHWAY AND MY DASH SPLIT 2 TIMES. I HAVE DONE NOTHING FOR REPAIR, SINCE I HAVE SEEN MANY OTHER COMPLAINTS ON THE INTERNET. *TR

Structure
Filed Dec 16, 201090,000 milesGA

CRACKED DASHBOARD ON A 2003 DODGE RAM 1500. *TR

Power Train
Filed Dec 13, 2010100,000 milesNC

TL*THE CONTACT OWNS 2003 DODGE RAM 1500 QUAD ST (NA). WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT STATED THAT THE REAR END OF THE VEHICLE LOCKED UP, CAUSING THE VEHICLE TO COME TO A STOP WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE INFORMED AND THEY BOTH STATED THAT THERE WAS NO WARRANTY ON THE VEHICLE AND THAT THE REAR END NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WAS APPROXIMATELY 100,000.

Structure
Filed Dec 1, 2010TX

THE DASH BOARD DEVELOPS MAJOR CRACKS AND OVERALL MATERIAL BREAKDOWN EXPOSING WIRING UNDER THE DASH FOR A POSSIBLE CATASTROPHIC FAILURE OF SAFETY AND ELECTRICAL SYSTEMS DUE TO INADVERTENT EXPOSURE (AIRBAGS, HEADLIGHTS, TAILLIGHTS, GAUGES, IGNITION, VENTILATION, ETC) . IT THREATENS THE OCCUPANTS (RIDERS) WITH POSSIBLE PROJECTILE SHARDS OF PLASTIC IF THERE IS AN ACCIDENT, CAUSING MORE DAMAGE THAN AN IMPACT ITSELF. POSSIBLE INJURY UPON EXITING THE VEHICLE IF A HAND IS PLACED IN THE DASH AREA AND IT COLLAPSES. THE INTEGRITY OF THE STRUCTURE IS FAULTY CREATING A UNSAFE ENVIRONMENT. THE CRACKS ARE NOT FROM ABUSE OR MISTREATMENT OF THE VEHICLE. THE PART IS NOT A WEAR ITEM THAT MECHANICALLY DETERIORATES OVER TIME. THE VEHICLE IS GARAGED AND WELL KEPT REGARDLESS OF MILEAGE. INSPECTED REGULARLY, REGISTERED AS INDIVIDUAL USE NOT A COMMERCIAL VEHICLE. *TR

Visibility › Power Window Devices and Controls1 injured
Filed Nov 25, 201095,001 milesFL

ON NOVEMBER 19, 2009, I WAS DRIVING MY 2003 DODGE RAM 1500 ON THE EXPRESSWAY WITH MY WINDOWS DOWN. THE WIND FROM THE WINDOWS BEING DOWN CAUSED PART OF THE CRACKED DASHBOARD TO FLY UP AND HIT MY FACE. IT CAUSED ME TO LOSE CONTROL FOR A SECOND BUT WAS ABLE TO OVERCOME. CRACKED DASHBOARDS ARE A KNOWN ISSUE WITH DODGE RAM TRUCKS AND IS A SAFETY HAZARD. SOMEONE IS GOING TO GET KILLED FROM THIS. I GUESS DODGE WILL FIX THEIR DEFECT ONCE THIS HAPPENS. HOPEFULLY I WON'T BE THE TEST CASE! *TR

Structure
Filed Nov 25, 201042,000 milesTX

I WENT TO WORK ONE DAY IN THE COMPANY TRUCK AND WHEN I GOT HOME I WENT TO MY DODGE AND OPENED THE DOOR TO FIND A 16 INCH CRACK IN THE DASHBOARD THAT WAS NOT THERE WHEN I LEFT THAT MORNING. I HAVE RECENTLY HEARD THAT DODGE MAY HAVE USED DEFECTIVE PLASTIC IN THE FABRICATION OF THEIR DASHBOARDS FROM 1998-2006. SINCE I'M NOT GOING TO SPEND $800 ON A NEW DASH THAT IS PROBABLY JUST GOING TO DO THE SAME AND DODGE IS NOT PAYING FOR ANY REPLACEMENTS THE ONLY OPTIONS AT THIS POINT ARE 1) BUY A DASH COVER OR 2) DO NOTHING. *TR

Visibility
Filed Nov 16, 2010117,000 milesMO

TL*THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT WAS UNABLE TO USE SWITCH FROM DEFROST TO HEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WERE NO RECALLS OR WARRANTIES FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 117,000.

Structure
Filed Sep 29, 201088,000 milesTX

2003 DODGE RAM 1500 DASHBOARD'S CRACKING. STARTED IN 2008 AROUND 88K MILES AND IS PROGRESSIVELY GETTING WORSE. NO RECALL TO MY KNOWLEDGE, EVEN THOUGH MY NEIGHBOR, A RELATIVE, MYSELF AND ALMOST EVERYONE THAT'S OWNED A DODGE TRUCK FROM 200 TO 2004 HAS HAD OR HAS HEARD OF THE SAME ISSUE! AMAZING WHAT DOES IT TAKE TO BE RECOGNIZED AS A PROBLEM! TWO WEEKS AGO I WENT AGAIN TO BUY A PWR STEERING PULLEY THAT HAD DISINTEGRATED ON AN 04' DAKOTA AND THE PARTS MGR SAID THAT HE THOUGHT THEY WERE USING BETTER MATERIALS ON THE REPLACEMENT DASHES. HE THINKS!!!! HE SHOULD KNOW SINCE HE OBVIOUSLY KNEW THIS WAS AN ISSUE, AND SAID SO!!!!! WHY SHOULD A MATERIALS DEFECT COME OUT OF MY POCKET? WHERE'S OUR GOVERNMENT????? *TR

Structure
Filed Sep 19, 201095,000 milesTN

DASH CRACKING INTO PIECES, READ ONLINE THAT THIS IS A HUGE PROBLEM FOR DODGE RAMS 1998-2006 BUT DODGE HAS DONE NOTHING ABOUT IT. *TR

Structure
Filed Sep 17, 201067,000 milesAL

MY 2003 DODGE RAM 1500 5.7 HEMI QUAD CAB HAS A CRACKED UPPER AND LOWER DASH. IT SHOWED UP SHORTLY AFTER I PURCHASED THE TRUCK USED IN 2008. I DID NOT THINK MUCH OF IT BECAUSE OF BEING USED. NOW IT IS CRACKING ALL OVER THE PLACE AND I AM WORRIED THAT IT WILL BECOME A SAFETY ISSUE IF PIECES HINDER THE AIR BAG DEPLOYMENT OR CAUSE ELECTRICAL MALFUNCTIONS IN MY DASH. DODGE HAS NOT BEEN HELPFUL OTHER THAN TO RECOMMEND VERY EXPENSIVE REPLACEMENT WHICH MAY OR MAY NOT CRACK AGAIN. *TR

Vehicle Speed ControlCrash
Filed Sep 17, 201067,000 milesTX

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT WAS ATTEMPTING TO REVERSE FROM A RESIDENTIAL DRIVEWAY TRAVELING 2 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED CAUSING THE CONTACT TO CRASH INTO A NEARBY VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS DIAGNOSED OR REPAIRED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 67,000.

Engine and Engine Cooling › Cooling System
Filed Sep 14, 201051,457 milesSC

MY 2003 DODGE RAM 1500 WAS IN THE SHOP FOR AN A/C REPAIR WHEN THEY HAD TO REMOVE THE DASH BOARD. ABOUT 3 MONTHS LATER A SMALL CRACK APPEARED, FOLLOWED BY MANY MORE LARGER CRACKS. IN 2 DIFFERENT PARTS OF MY DASH BOARD. THE DASH BOARD CONTINUES TO SPIDER CRACK 9 MONTHS LATER. THE DEALER LOOKED AT IT EARLY ON AND NEVER CONTACTED ME BACK SAYING IT IS A PROBLEM W/ THESE TRUCKS. NOTHING THEY WILL DO ABOUT IT. TREATED ME AS IF IT WAS MY FAULT. BLAMED EVERYTHING FROM THE ELEMENTS, THE DESIGN, ME AND DIDN'T CARE TO HELP. MY TRUCK HAS BEEN BABIED AND HAS LESS THAN 60K MILES. THIS IS A DEFECTIVE DASHBOARD/PLASTIC AND NEEDS TO BE ADDRESSED. WHAT'S TO HAPPEN IF I AM IN AN ACCIDENT WITH AIRBAGS, THIS IS MY FAMILY VEHICLE...WILL THIS BECOME SHRAPNEL? AS I READ OTHER COMPLAINTS THIS HAS BEEN AN ON GOING ISSUE. WHY HASN'T THIS BEEN ADDRESSED, MY TRUCK HAS NEVER BE IN AN ACCIDENT! NO REASON FOR THIS TO HAPPEN. BAD ENOUGH THAT THE A/C FAILED AT 51,000 MILES AT A HUGE COST BUT TO END UP WITH A BROKEN DASH IS WRONG! *TR

Structure
Filed Sep 8, 201036,000 milesNJ

DASHBOARD CRACKED ABOVE AIRBAG ON PASSENGER SIDE. *TR

Structure
Filed Sep 7, 201061,000 milesVA

2003 DODGE RAM 1500 A LARGE CRACK APPEARED ON DASH ON PASSENGER SIDE IM REAL CONCERNED BECAUSE ITS RIGHT OVER THE AIR BAG AND I'VE NOTICED THAT THERE ARE ALOT OF COMPLAINTS ABOUT THIS SAME ISSUE ON THE DODGE TRUCKS. *TR

Structure
Filed Sep 4, 201029,000 milesAZ

DODGE RAM 1500, 2003 SLT 4X4. DASH BOARD IS CRACKING AND FALLING APART. LESS THEN 30,000 MILES I NOTICED MY FIRST CRACK. ONLY A FEW YEARS OLD. NOW I HAVE MORE THEN 60,000 MILES AND CAN'T EVEN CLEAN IT FOR FEAR OF CUTTING MYSELF. IT HAS LOOKED LIKE I DON'T TAKE CARE OF MY TRUCK FOR OVER 3 YEARS. I CAN'T EVEN SELL IT AND PAID OVER $30,000 FOR IT NEW. THIS IS A DEFECTIVE PART AND DODGE KNOWS IT. THE REPLACEMENT PART IS FROM DODGE AND IS ALSO DEFECTIVE. IT ALSO COST $800.00 FOR THE REPLACEMENT DEFECTIVE PART FROM DODGE. THIS JUST ISN'T RIGHT. *TR

Unknown or Other
Filed Aug 30, 2010OK

I HAVE A 2003 DODGE RAM 1500 WITH THE HEMI ENGINE. I HAVE AT LEAST 20 DIFFERENT CRACKS ON MY DASHBOARD. IT LOOKS HORRIBLE.... I ONLY HAVE 69, 000 MILES ON MY TRUCK. I DRIVE MY CAR MOST OF THE TIME. MY TRUCK IN MINT CONDITION OTHER THAN THIS UGLY DASHBOARD. THE PIECES ARE STARTING TO FALL IN. CAN YOU PLEASE START AN INVESTIGATION AND GET US A RECALL PLEASE... *TR

Structure
Filed Aug 24, 2010FL

I PURCHASED A 2003 DODGE RAM/ 1500 PICK UP RECENTLY AND THE WHOLE DASH BOARD WAS/IS FALLING APART. WHEN I WENT ONLINE, I DISCOVERED THAT THIS IS AN EVIDENT PROBLEM WITH DODGE, THERE ARE HUNDREDS OF COMPLAINTS ON WWW.CARCOMPLAINTS.COM,DODGEPROBLEMS.COM AND SAFERCAR.GOV. AN INVESTIGATION REGARDING THIS PROBLEM WAS AIRED BY LOCAL 6 NEWS IN 2007,(LOCAL6.COM) THE PIECES OF PLASTIC THAT COME OFF THE DASHBOARD ARE AT MOST TIMES LARGE AND VERY SHARP. I DEFINITELY FIND THIS TO BE A HAZARD TO MY FAMILY. I ADDRESSED THIS WITH DODGE, PUT IN A CLAIM AND THEY ASKED THAT I GET AN ESTIMATE FROM MY LOCAL DODGE DEALER TO REPLACE. THE ESTIMATE WAS $1061.00 FOR PARTS, $800.00 FOR LABOR NOT INCLUDING TAX. DODGE OFFERED FOR US TO PAY A CO PAY OF $750.00 FOR THIS TO BE REPAIRED BY DODGE. I DECLINED THEIR OFFER BECAUSE THIS IS A MANUFACTURE DEFECTIVE PRODUCT THAT THEY ARE NEGLECTING TO TAKE RESPONSIBILITY FOR WITH THEIR CONSUMERS. THIS HAS BEEN REPORTED TO THE NHTSA BEFORE, AS CLAIMED BY MANY, AND NOT BEEN RECALLED YET. WHY? HOW CAN THESE SHARP OBJECTS FALLING OFF YOUR DASHBOARD BE SAFE? *TR

Structure
Filed Aug 22, 201090,000 milesDE

2003 DODGE RAM 1500 DASHBOARD CRACKED AT 90,000 MILES (NOTICED). *TR

Structure
Filed Aug 21, 201065,000 milesFL

I HAVE DODGE RAM 1500 03 TRUCK AND APPROX. IN DEC OF 2008 I NOTICED A SMALL CRACK IN DASH - THOUGHT IT WAS MY PROBLEM AND DUE TO LIVING IN SOUTH FLORIDA- THE CRACK BECAME 2 THEN 3 THEM MORE GETTING WORSE AS TIME WENT ON- I FOUND THAT FRIENDS AND OTHER PEOPLE WHERE HAVING SIMILAR PROBLEM. II THEN FOUND OUT ABOUT THE NEWS STORY DONE BY LOCAL SOUTH FLORIDA NEWS STATIONS WHICH SHOWED THE PROBLEM BEING A DEFECT AND LEADING TO ACCIDENTS CAUSED BY LIGHTING FAILURES AND ELECTRICAL PROBLEMS RESULTING FROM THE CRACKS AND BROKEN DASHBOARDS. THE PROBLEM NOW IS OUT OF CONTROL WITH BIG CRACKS AND HOLE THROUGHOUT THE DASH- THIS IS NOT A COSMETIC ISSUE - THE PLASTIC PIECES ARE SHARP AND CAN INJURE SOMEBODY AND EVENTUALLY CAN DAMAGE THE ELECTRIC THAT RUNS UNDERNEATH THE DASH. I REPORTED IT TO DODGE WHO THEN GAVE A CASE NUMBER AND TOOK PICTURES AND IMMEDIATELY OFFERED TO COVER HALF THE COST TO REPLACE- I DO NOT FIND THIS SUFFICIENT - THE FACT THAT IN OTHER PARTS OF THE STATE DEALERS HAVE REPLACED THIS PROBLEM FREE OF CHARGE AND THEIR ADMITTANCE AND RESPONSE TO COVER HALF OF THE COST IS PROOF ENOUGH THAT DODGE IS WELL AWARE OF THIS PROBLEM. IT IS LUDICROUS TO CHARGE FOR REPAIR FOR SOMETHING THAT IS POTENTIALLY A LETHAL THREAT DUE TO ACCIDENT - WHEN THERE IS NO PERMANENT REPAIR - THERE IS NO REPLACEMENT PART THAT HAS BEEN SHOWN TO DATE THAT REALLY FIXES THE PROBLEM- IT IS STILL A CRAPSHOOT WHETHER IT HAPPENS AGAIN AFTER REPLACEMENT SINCE THE DASH IS A DEFECT TO BEGIN WITH. *TR

Visibility
Filed Aug 21, 201046,000 milesPA

2003 DODGE RAM 1500 BLEND/MODE DOOR 1 REPLACED IN 2007 FOR $300 OUT OF POCKET EXPENSE UNABLE TO USE DEFROSTER TO CLEAR CAR WINDOWS. BROKE AGAIN 2010. NO DEALER ASSISTANCE OR MANUFACTURER ASSISTANCE. THIS IS UNSAFE DUE TO UNABLE TO CLEAR FOG OR FROST FROM WINDOWS WHILE DRIVING. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →