Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V312000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ UPDATED 11/08/2017*CN
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/14. UPDATED 3/28/2016*JS UPDATED 11/08/2017*CN
TL* THE CONTACT OWNED A 2003 DODGE RAM 1500. WHILE DRIVING AT 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A SIDE RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A SPRAINED WRIST AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 179,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. WHILE DRIVING AT 35 MPH, THE AIR CONDITIONER SHUT OFF INDEPENDENTLY. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
IGNITION ISSUE** I WAS DRIVING HOME FROM WORK GOING ABOUT 35MPH AND HIT A SMALL BUMP IN THE ROAD AND THEN I FELT SOMTHING HIT MY LEG, I PULLED OVER TO FIND OUT THE KEY HAD FALLEN OUT OF THE INGITION AND ONTO THE FLOOR " . THIS IS A BIG PROBLEM AS THEIR IS NO WAY TO TURN OF THE TRUCK ONCE THE KEY FALLS OUT. THIS NEEDS TO BE RECALLED AND NEW IMPROVED INGNITION SWITCH SO THE KEY CANT BE REMOVED WHEN TRUCK IS RUNNING!!
WHILE DRIVING HOME FROM WORK I STARTED HEARING THIS NOISE COMING FROM THE REAR END AT 81,000 I KNOW IT CANT BE THE REAR END, BUT YES ITS THE REAR END GOING OUT NEVER PULLED ANYTHING WITH THE TRUCK, FLUIDS ARE CHANGED ON TIME AND OIL AND REAR END AL WAYS CHANGE AT THE SAME TIME. THE OTHER PROBLEM IS THE STEERING I NOTICE WHEN I HIT A DIP IN THE HWY ITS HARD TOO CONTROL BUT EVERY TIME I TAKE IT BUY THE DEALER SHIP THEY SAY ITS NORMAL, NEVER THOUGHT ILL BE GIVING UP ON DODGE BUT NOW I SEE THEY JUST WONT YOUR MONEY AND THEY WONT STAND BE HIND THERE PRODUCT. I AM SURE I'M WASTING MY TIME WRITING THIS BUT GOTTA KNOW IF DODGE WILL RESPOND BACK.
DASHBOARD COVER IS FALLING APART! MULTIPLE CRACKING ISSUES WITH PIECES FALLING INTO THE VENTS!
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 15V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/11/15*LJ
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2015 AND 15V312000 (AIR BAGS) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 45 MPH DURING INCLEMENT WEATHER, THE VEHICLE HYDROPLANED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 197,000.
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 DOGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V312000 (AIR BAGS); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/14/15*LJ UPDATED 11/02/2017*CN
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT THE REAR CORNER PANELS WERE RUSTED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT WATER WAS TRAPPED IN THE CORNER PANELS, WHICH CAUSED THE RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) HOWEVER, THE REMEDY WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART TO REPAIR THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2003 DODGE RAM. CONSUMER WRITES IN REGARDS TO RECALL NOTICES 14V-770 & 14V-354 REPLACEMENT PARTS ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THEY COULD NOT REPLACE THE AIR BAG, BECAUSE A PORTION OF THE DASHBOARD MAY CRUMBLE. IT APPEARED THE MATERIALS USED TO MAKE THE DASHBOARD, WERE INFERIOR. THE CONSUMER STATED HE NOTICED THE DASHBOARD HAD CRACKS WITH THE VEHICLE WAS FOUR YEARS OLD. *JB
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
REAR END LOCKED UP
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE AND THERE WAS A SUDDEN LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR PINION NUT LOOSENED AND DETACHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
DASHBOARD IS CRACKING. SHARP PIECES COMING OFF AND COULD BECOME A HAZARD TO DRIVER AND PASSENGER. THIS IS A WELL KNOWN PROBLEM WITH DODGE/CHRYSLER.
I OWN A DODGE RAM 1500 2003, THAT IS INCLUDED IN THE AIRBAG RECALL, HOWEVER, AFTER GOING TO THE LOCAL DODGE DEALER I WAS INFORMED THAT THEY CANNOT REPLACE MY AIRBAG BECAUSE I HAVE A CRACKED DASH. THE AIRBAG IS ATTACHED UNDER THE DASH, AND IF THEY WERE TO TRY AND REMOVE THE DASH IT COULD DISINTEGRATE. SO I WAS VERY UPSET WHEN TOLD THIS, BECAUSE I HAVE GRANDCHILDREN THAT RIDE IN MY VEHICLE, AND IT HAS NOW BECOME A GREAT CONCERN FOR THEIR SAFETY. NOT TO MENTION THAT I LIVE IN FLORIDA, ONE OF THE HIGH HEAT STATES, THAT AFFECT THESE AIRBAGS.
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V312000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/16/15*CN UPDATED 07/23/15*JB
RECEIVED A RECALL NOTICE FROM CHRYSLER GROUP, LLC, NOTIFICATION CODE P78/NHTSA 14V-770, REGARDING DANGER OF THE PASSENGER AIRBAG RUPTURING. CALLED MY DODGE DEALER IN FLORENCE ALABAMA ON ABOUT FEBRUARY 23RD, 2015 (AS INSTRUCTED IN THE RECALL NOTICE) AND ASKED FOR AN APPOINTMENT TO HAVE IT FIXED. THEY SAID THAT THEY WOULD PUT ME ON A LIST AND HAD NOT RECEIVED ANY PARTS TO FIX THE PROBLEM. STOPPED BY THE DEALER LAST WEEK TO SEE MY STATUS AND THEY SAID THEY HAVE NOT RECEIVED ANY KITS TO FIX THE AIRBAG AND DID NOT HAVE ANY IDEA WHEN THEY WOULD. DOES NOT SEEM RIGHT THAT I HAVE A RECALL NOTICE FOR A DANGEROUS PASSENGER AIRBAG AND CHRYSLER WILL NOT PROVIDE THE PARTS REQUIRED TO FIX THE PROBLEM. ANY HELP WILL BE MOST APPRECIATED.
THE DASHBOARD ON THIS VEHICLE CRACKS AND PIECES FALL DOWN INTO AIR VENTS (MADE FROM CHEAP PLASTIC). IF AIR BAGS WERE TO DEPLOY THE DASH WOULD DESIGNATE CAUSING PREVENTABLE INJURIES IF CRACKING WAS NOT AN ISSUE.
MY SON WAS DRIVING HOME FROM WORK TURNING LEFT AND THE RIGHT FRONT TIRE JUST CAME OFF. AFTER LOOKING AT THE PART ITSELF THE MEDAL JUST SNAPPED OFF, BROKE CLEAR, THIS IS DANGLES
THE DASHBOARD ON THIS VEHICLE CRACKED AFTER ABOUT 7 YEARS. A MONTH AGO, AS MY SON WAS DRIVING, A LARGE SECTION OF THE DASHBOARD POPPED OUT AND FLEW OFF THE DASHBOARD ONTO THE FLOOR. THERE HAVE BEEN MULTIPLE COMPLAINTS ABOUT THIS THE DASHBOARD MATERIAL ON THIS VEHICLE AND WHEN PIECES START FLYING OFF WHILE DRIVING, I CAN'T IMAGINE HOW THIS IS NOT A SAFETY ISSUE. I REALIZE ALL OLDER VEHICLES CAN HAVE CRACKED DASHBOARDS, BUT WHEN CRACKS LEAD TO PARTS POPPING OFF, SAFETY IS AN ISSUE.
THE DASH COVER HAS CRACKED IN HALF ON PASSENGER SIDE, DOWN THE MIDDLE. IT WAS NOT BROKEN THE PREVIOUS DAY. I DISCOVERED IT WHILE CLEANING THE DASH, IT CUT MY HAND ON THE SHARP EDGES. THE CRACK IS IN A VERY BAD PLACE, IT IS RIGHT IN FRONT OF THE PASSENGER AND HAS EXPOSED SHARP EDGES WHERE A PERSON CAN EASILY CUT THEIR HANDS.
DEFECTIVE DASH WHICH CRACKED AFTER 24000 MILES THIS CAR WAS COVERED ALL THE TIME AND YET THE DASH CRACKED IN SEVERAL PLACES. DODGE KNEW THIS AND DID NOTHING ABOUT IT. BUT THEY WERE QUICK TO TAKE OUR MONEY FOR A DEFECTIVE VEHICLE. WOW!
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. TWO DEALERS, ONE IN NEW YORK AND THE OTHER IN TEXAS, STATED THAT THE PARTS NEEDED FOR REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE ABOVE TRUCK HAS A RECALLED RECEIVED BY ME ON MARCH 3 2015 I TOOK THE TRUCK TO HAVE THE PASSANGER AIR BAG FIXED THE DODGE DEALER SAM SWOPE 5311 DIXIE HWY LOUISVILLE KY 502 4449-1900 STATES IT CANT REPAIR AIRBAG INFLATOR DUE TO PARTS THAT WAS SENT FROM DODGE NOT BEING THE RIGHT PART I HAVE CONTACTED CHRYSLER COROPRATE OFFICE 2 TIMES TO NO AVAIL PLEASE INVESTIGATE THIS ISSUE FOR ME AND HELP TO RESOLVE THIS MATTER THANK YOU
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE CALLED MY LOCAL DODGE DEALER (ALL AMERICAN DODGE MIDLAND ,TX) 3 TIMES CONCERNING A SAFETY NOTICE FOR PASSENGER AIRBAG INFLATOR HOUSING( 2/24/15, 3/31/15, 4/27/15). I HAVE NOT RECEIVED A RETURN CALL OR ANY RESPONSE. *TR
BACK IN JAN . , I RECEIVED A RECALL NOTICE FOR MY 2003 RAM1500 ABOUT THE DRIVER AIRBAG . I THINK IT WAS NOTICE P40 . I TOOK THE TRUCK INTO MY DEALER , SOUTHERN CHRYSLER JEEP RAM AND THEY WERE SUPPOSED TO ORDER THE PARTS TO FIX THE ISSUE . I HAVE CALLED THE DEALER SEVERAL TIMES CHECKING ON THE ISSUE AND EACH TIME I AM TOLD THAT IT IS A PARTS ISSUE THAT CHRYSLER CAN'T GET THE PARTS . IT IS NOW MAY 5TH AND STILL NO FIX . I THINK THAT THE DEALERSHIP AND MAYBE CHRYSLER , THINK THAT I WILL JUST FORGET ABOUT THE ISSUE . I PROMISE THAT I WILL NOT FORGET . IN MARCH , I RECEIVED A SECOND RECALL NOTICE FOR THE PASSENGER AIRBAG . I THINK THAT RECALL NOTICE IS P78 . I AM NOT GETTING ANYWHERE WITH THIS DEALERSHIP AND THE SERVICE MANAGER . I THINK 4 MONTHS IS PLENTY OF TIME TO GET THE NECESSARY PARTS IN TO FIX THE PROBLEM . IT SOUNDS LIKE I AM BEING GIVEN THE RUN AROUND AND STALL . GOD FORBID THAT EITHER AIRBAG SYSTEM SHOULD MALFUNCTION AND CAUSE ME INJURY OR POSSIBLY DEATH . I HAVE SENT AN EMAIL TO CHRYSLER TODAY WITH THE SAME INFORMATION THAT I AM SENDING YOU . I DO NOT LIKE RIDING AROUND IN A TRUCK THAT MAY HAVE THE AIRBAGS EXPLODE AND CAUSE ME INJURY OR DEATH . I JUST WANTED TO BRING THIS ISSUE TO YOUR ATTENTION IN HOPES THAT , WITH YOUR HELP , THIS PROBLEM CAN BE RESOLVED . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE REAR END GRINDS AND HAS BEEN FOR MANY YEARS OR IS GRINDING LITTLE METAL PIECES OFF TRUCK IS UNSAFE TO DRIVE ANY LONGER UNTIL REAR END GETS REPLACED. *TR
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/25/15*CN
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
HAD THE REAR END FAIL GOING CLOSE TO 70 MPH, DRIVE SHAFT BROKE OFF THE PINION GEAR SHAFT AT THE REAR END CAUSING THE REAR END TO MOMENTARILY LOCK-UP, BEFORE IT BROKE FREE. THIS DAMAGED THE REAR END! WAS LUCKY IT DIDN'T STAY LOCKED UP! DRIVE LINE RUINED AS WELL ! *TR
2 LARGE CRACKS IN DASH, IN FRONT OF STEERING WHEEL AND PASSENGER SIDE, I HAVE BIG CONCERN THAT IN AN ACCIDENT WITH AIRBAG DEPLOYMENT DASH DISINTEGRATION WILL OCCUR, RESULTING IN INJURY TO OCCUPANTS. VARIOUS REPORTS ONLINE WHERE DODGE IS NOT WARRANTING DASHBOARDS AND DEALERS ARE NOT DOING AIRBAG RECALL WORK BECAUSE DASHBOARDS ARE FALLING APART DURING WORK. *TR
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE MANUFACTURER REFUSED TO SERVICE THE VEHICLE UNDER THE RECALL BECAUSE THE DASHBOARD EXHIBITED CRACKS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V354000 (AIR BAGS) AND 14V770000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE DEALER STATED THAT THE DASHBOARD WOULD BE DESTROYED DURING THE RECALL REPAIR AND THE CONTACT WOULD BE RESPONSIBLE FOR THE COST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AT THE BEGINNING OF FEBRUARY OF 2015 I RECEIVED AN "IMPORTANT SAFETY RECALL" LETTER WITH A P78 NOTIFICATION CODE. I HAVE CALLED THE CHRYSLER DEALERSHIP SEVERAL TIMES AND HAVE BEEN INFORMED EACH TIME THAT THERE ARE NO PARTS TO REPAIR THE RECALL ISSUE. SO I DRIVE AROUND IN AN UNSAFE TRUCK??? CALLED CHRYSLER TODAY AND WAS INFORMED THEY HAVE NO ESTIMATED TIME FOR ARRIVAL OF PARTS REQUIRED TO MAKE MY VEHICLE SAFE!! OTHER ISSUE IS THAT SAME VEHICLE'S DASHBOARD SPLINTERED AND FELL APART, FORCING ME TO REPLACE THE DASHBOARD. I SENT CHRYSLER A REQUEST FOR REIMBURSEMENT OF THE DASHBOARD (DID NOT CHARGE FOR LABOR, JUST DASHBOARD), IN THE AMOUNT OF $295.68 -- AND THEY REFUSE TO REIMBURSE ME FOR A MANUFACTURER'S DEFECT!!! IT IS ALL OVER THE INTERNET THAT THESE DASHBOARDS FALL APART -- YET THEY REFUSE TO ASSUME ANY RESPONSIBILITY, SAYING THERE IS NO RECALL ISSUED FOR THIS PROBLEM. A DASHBOARD THAT SPLINTERS AND CRACKS, FOR NO APPARENT REASON, IS NOT A SAFETY ISSUE??? I WAS TOLD BY CHRYSLER THAT THE DASHBOARD FALLS APART BECAUSE OF "ENVIRONMENTAL ISSUES" (I.E. HUMIDITY, AIR). JUST GOES TO SHOW YOU HOW POORLY MADE THESE DASHBOARDS ARE!! THANK YOU FOR YOUR CONSIDERATION. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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