DASHBOARD CRACKED AND CAVED IN. *TR
1999 Dodge Ram 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
THE DASH ON MY 1999 DODGE RAM 1500 QUAD CAB HAS CRACKED AND HAS BIG HOLES IN THE DASH...THE DASH CAN'T BE TOUCHED BECAUSE IT WILL FALL APART. *TR
1999 DODGE 1500 PICKUP. DASH BOARD CRACKED AND FELL APART FROM NO APPARENT REASON. DODGE WOULD NOT HELP IN REPLACING. I HAD IT REPLACED AT A COST OF APPROX $500 SO AS NOT TO CAUSE AN ELECTRICAL FIRE. *TR
DASHBOARD IS CRACKING AND CAVING IN 1999 DODGE RAM PICK-UP TRUCK. DEALER REFUSED TO TAKE CARE OF PROBLEM. *TR
TL*THE CONTACT OWNS A 1999 DODGE RAM 1500. THE DASHBOARD CRACKED AND THE DEALER REPLACED THE UPPER DASHBOARD ASSEMBLY. THE DASHBOARD CRACKED AGAIN TWO YEARS LATER. THE CONTACT STATED THAT PIECES OF THE DASHBOARD FELL OFF, AND SHE HAS HAD TO USE DUCT TAPE TO KEEP IT TOGETHER. THE DEALER STATED THAT THE SUN WAS THE CAUSE OF THE CRACK, AND WILL NOT REPLACE IT FOR FREE. THE CONTACT HAS PICTURES AND REPAIR INVOICES. THE CURRENT MILEAGE IS 96,000 , AND FAILURE MILEAGE WAS 38,000. *AK
MY DASH ON MY 1999 DODGE RAM 1500 TRUCK IS COLLAPSING. PIECES ARE FALLING INSIDE BY THE HEATER CORE. THERE DOES NOT SEEM TO BE ANY APPARENT REASON FOR THIS TO HAPPEN. THERE ARE OTHER DODGE TRUCKS OUT THERE THAT THIS IS HAPPENING TO ALSO. *TR
TL* THE CONTACT OWNS A 1999 DODGE RAM 1500. WHILE DRIVING 45 MPH ON MAY 1, 2007 THE HOOD AUTOMATICALLY OPENED. AS A RESULT, THE SPRINGS AND THE WINDSHIELD WERE DAMAGED. IT WAS DIFFICULT TO CLOSE THE HOOD. THE DEALER REFERRED HER TO THE NATIONAL HIGHWAY SAFETY ADMINISTRATION. (NHTSA). THE MANUFACTURER STATED THAT THIS VEHICLE WAS NOT A PART OF RECALL NUMBER 01V040000. DUE TO THE VIN EVEN THOUGH THE CONSUMER'S VEHICLE MANIFESTED THE SAME FAILURE AS MENTIONED IN THE RECALL, THEY ERE UNABLE TO ASSIST THEM. THE FAILURE AND CURRENT MILEAGE WERE 66,500. *AK UPDATED 05/23/07. *JB
THE DASHBOARD IS DISINTEGRATING. THERE ARE SEVERAL LARGE CRACKS THAT GO FROM WINDSHIELD TO FRONT OF DASH ALONG WITH OTHER AREAS THAT HAVE ACTUAL HOLES FROM CRACKING. *TR
DASHBOARD CRAKED IN SEVERAL PLACES. *AK
99 DODGE RAM WITH CRACKING DASH PAD. PAD HAS BEEN REPLACED AND NOW IS CRACKING AGAIN. *TR
I HAVE A 1999 DODGE RAM 1500 THAT HAS A CRACKED DASH. I'M A MEMBER OF A DODGE ENTHUSIAST WEB SITE WHERE I HAVE FOUND THIS TO BE A COMMON THING. MOST MEMBER WITH A 2ND GENERATION DODGE RAM HAVE A CRACKED DASH. WITH THIS MANY PEOPLE WITH THE SAME PROBLEM IT HAS TO BE A FACTORY DEFECT. *JB
DASH CRACKED OUT OF NOWHERE. *JB
TL* THE CONTACT OWNS A 1999 DODGE RAM 1500. THE SEAT BELT RETRACTORS WILL NOT RELEASE THE SEAT BELTS ON THE DRIVER AND PASSENGER SIDES. THE MECHANIC ADVISED THE CONTACT THAT THE SEAT BELT RETRACTORS WERE LOCKED. HOWEVER, THE DEALER REFUSED TO INSPECT THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 145000. *AK
I HAVE A 1999 DODGE RAM 1500 QUAD CAB 4X4 5.9L V8 SPORTS MAGNUM. I E ACQUIRED MY VEHICLE AROUND JULY 2006 AND I HAVE NOTICED SINCE THAT THERE IS A CRACK ON THE DASH AND GRADUALLY CRACKED ALL OVER THE PLACES AND PIECES FALLING OFF INSIDE THE DASH AND I'M AFRAID THAT THOSE PIECES IN THE DASH WILL FLY OFF AT HIGH SPEED DURING COLLISION OR SUDDEN STOP FROM HIGH SPEED AND WOULD CAUSE INJURIES TO THE DRIVER AND PASSENGER. I HAVE OWNED OTHER TRUCKS/VEHICLES AND NONE OF THOSE TRUCKS/VEHICLE HAVE THIS CRACK IN THE DASH. IT SEEMS THAT THIS PARTICULAR MODEL/YEAR OF DODGE RAM 1500 HAS AN INFERIOR OR DEFECT IN MANUFACTURING THIS DASH. DO WE HAVE TO WAIT FOR THIS ACCIDENT TO HAPPEN SO THAT WE CAN SEE IF THE CRACKED DASH PIECES WILL FLY OFF AT HIGH SPEED AND INJURE THE DRIVER AND PASSENGERS? THIS CRACKED DASH DEFINITELY NEEDS TO BE REPLACED BY THE MANUFACTURER. I'VE SEEN SOME CRACK DASHES ON OTHER TRUCKS/VEHICLES BEFORE BUT THOSE CRACK DOES NOT TURN THE DASHES INTO JIGSAW PUZZLE AND PIECES FALLING APART AND FLYING OFF THE DASH ITSELF. MY 1999 DODGE RAM 1500 QUAD CAB 4X4 5.9L V8 SPORTS MAGNUM SEEMS TO HAVE A CRACK DASH WITH INFERIOR QUALITY WHICH BREAKS APART EASILY AND CAUSE POSSIBLE INJURIES TO THE DRIVER AND PASSENGER. *JB
TL* - THE CONTACT OWNS A 1999 DODGE RAM 1500 TRUCK. WHILE DRIVING AT 50 MPH THE BRAKES FAILED. THE MECHANIC ADVISED HIM THAT THE HYDRAULIC LINES RUSTED, AND THE ENTIRE BRAKING SYSTEM MUST BE REPLACED. THERE WERE NO WARNING INDICATOR LIGHTS BEFORE OR AFTER THE INCIDENT OCCURRED. 50 MILES PRIOR TO INCIDENT THE VEHICLE PASSED SAFETY INSPECTION. A YEAR AGO WHILE LEAVING HIS DRIVEWAY A BOLT FOR THE STEERING IDLE ARM FELL OFF THE VEHICLE. THE RUSTED BRAKE AREA WAS NOT EXPOSED AND RUSTED NEAR THE GAS TANK. *AK
TL* - THE CONTACT STATED THAT WHEN SHE GOT INTO HER 1999 DODGE RAM 1500 (FAILURE MILEAGE: 100000) THE SEAT BELTS WERE RETRACTED AND LOCKED. THE CONTACT TOOK THE VEHICLE TO THE SHOP AND THEY NOTIFIED HER OF THE RECALL ON THE RETRACTOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THEY WERE NOT AWARE OF THE RECALL AND ASKED HER TO MAKE AN APPOINTMENT. *JB UPDATED 2/22/2007 - BOTH FRONT SEAT BELT WERE LOCKED IN THE RETRACTED POSITION AND COULD NOT BE USED. THE SEAT BELT LIGHT IS ILLUMINATED ON THE DASH. THE WATER PUMP HAS BEEN REPLACED. THE AIR CONDITIONING HAS BEEN REPLACED. THE BRAKE LINES HAVE BEEN REPLACED. THE REAR END HAS BEEN REPLACED. THE DRIVER'S SIDE WINDOW WOULD NOT ROLL DOWN. *NM
I WAS DRIVING DOWN THE HIGHWAY AND APPLIED MY BRAKES. THE PEDAL WENT ALL THE WAY TO THE FLOOR. LUCKILY, I HAD ENOUGH TIME TO PUT THE TRUCK IN LOW GEAR AND COME TO A SAFE STOP. I CHECKED THE BRAKE FLUID AND THE RESERVOIR WAS EMPTY. IT APPEARS THAT BRAKE FLUID IS LEAKING FROM A BRAKE LINE UNDER THE BED OF THE PICKUP NEAR THE GAS TANK. THE BREAK IS NOT VISIBLE BECAUSE THE GAS TANK IS IN THE WAY. I HAVE NOT HAD IT REPAIRED YET. THE TRUCK IS A 1999 DODGE PICKUP WITH ONLY 29000 MILES. *JB
DASHBOARD BEGAN CRACKING WITHIN FIRST 3 YEARS. NOW HAS GOTTEN SO BAD THAT IS HAS LARGE HOLES. CONCERNED ABOUT POSSIBILITY OF CAUSING AIRBAG FAILURE. HAVE SPOKEN TO DEALERSHIPS AND BEEN TOLD IS COMMON BUT NOT THEIR PROBLEM. *JB
HORN NOT WORKING HARD TO GET TO WORK... COMPLAINED TO DEALER AND DODGE. DODGE WOULDN'T COVER UNDER WARRANTY PERIOD. CAN'T USE HORN TO BEEP. ALSO TRANSMISSION WENT AT 36000 - 38000 MILES . TRANSMISSION SHOP STATE BAND TO TIGHT FROM FACTORY ON TRANSMISSION. CONTACTED DODGE AND THEY WOULD NOT HELP OUT. *NM
DRIVER WAS IN A SINGLE VEHICLE ACCIDENT HIS 1999 DODGE RAM 1500 HEADING NORTH BOUND ON 4 LANE RURAL ROAD WAY (401 N). THE VEHICLE DEPARTED RIGHT SIDE OF THE ROADWAY IN AVOIDANCE OF DEBRIS AND A STOPPED VEHICLE IN THE ROAD. VEHICLE SUSTAINED INITIAL IMPACT TO THE FRONT LEFT AREA RESULTING IN SUBSTANTIAL CRUSH. AS A RESULT OF THIS IMPACT THE PASSENGER SIDE AIRBAG DEPLOYED BUT THE DRIVER SIDE DID NOT. THIS PUT THE DRIVER AT UNNECESSARY RISK OF CHEST TRAUMA. DRIVER SUSTAINED OVERALL INJURY. *JB
THE DASH ON MY 1999 DODGE RAM 1500 4 X4 HAS CRACKED IN THREE SPOTS. THE CRACK RUNS FROM THE WINDSHIELD SIDE OF THE DASH ALL THE WAY TO THE BOTTOM OF THE DASH. THE TRUCK HAS NOT BEEN IN ANY CRASHES THAT WOULD RESULT IN THIS TYPE OF CRACK. I AM CONCERNED THESE CRACKS WILL INTERVERE WITH THE OPERATION OF THE PASSENGER SIDE AIR BAG AS ONE OF THE CRACKS RUNS OVER THE HOLDER.
I AM THE OWNER OF A 1999 DODGE RAM 1500. I KNOW THERE ARE MANY OTHER COMPLAINTS ABOUT THIS SAME PROBLEM. THE DASH BOARD ON MY TURCK WAS IN GREAT SHAPE WHEN I PURCHASED THE TRUCK. NOW WITHIN THE LAST COUPLE MONTHS THE DASH BOARD HAS BEGAN TO DEVELOP LARGE CRACKS IN IT, AROUND THE RIGHT SIDE AIRBAG. THE PROBLEM HAVE GOTTEN PROGRESSIVLY WORSE UNTIL TODAY, WHILE SHUTTING MY HOOD, A VERY LARGE CHUNK AND SEVERAL SMALLER CHUNKS FELL INTO THE FIREWALL AREA WITH A COUPLE SMALLER PIECES FALLING DOWN ONTOP OF THE AIRBAG. I AM FILING A COMPLAINT DUE TO A FEAR THAT IF I WAS TO GET INTO AN ACCIDENT, WHERE AN AIRBAG WOULD SAVE THE FRONT PASSENGERS LIFE, THAT 1.) THE AIRBAG WILL FAIL TO DEPLOY PROPERLY DUE TO CHAFFING AND CUTS INTO THE AIRBAG FROM DASH PIECES FALLING AND 2.) LARGE PIECES OF PLASTIC DASH WILL BECOME SHRAPNAL FLYING AROUND THE CAR OF THE TRUCK RESULTING IN FURTHER AVOIDABLE INJURIES. I AM HAVING TO REPLACE THIS DASH OUT OF MY OWN POCKET. PAYING FOR A PROBLEM THAT COUNTLESS FELLOW DODGE OWNERS ARE HAVING. LOOK AROUND ON ANY DODGE RAM FORUM AND DO A SEARCH ON DASH AND YOU WILL PULL UP THOUSANDS ON TOP OF THOUSANDS OF POSTS ABOUT THE 2ND GEN DODGE RAM PICK-UPS (94-01) HAVEING THE SAME DASH BOARD PROBLEM.
TOTAL BRAKE LINE FAILURE. BREAK LINE BUSTED. *NM
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS WITHOUT ANY WARNING SIGNALS, THE A/C WAS NOT WORKING PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE SYSTEM SHOULD BE RECHARGED; TRACER DYE WAS ADDED TO DETECT ANY LEAKS. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, AFTER A NEW FAILURE AND THE TRACER DYE INDICATED THE LEAKING WAS FROM THE EVAPORATOR COIL, WHICH WAS LOCATED INSIDE THE CABIN. THE MANUFACTURER WAS CONTACTED, AND INFORMED THERE WAS NO RECALL FOR THE A/C SYSTEM. THE CONTACT EXPRESSED CONCERN BECAUSE OF THE TOXICITY OF THE FREON GAS AFFECTING ALL OCCUPANTS INSIDE THE CABIN.*AK
THE DASH OF MY 1999 DODGE RAM 1500 HAS CRACKED VERY BAD. TO THE POINT I'M AFRAID IT COULD AFFECT THE AIR BAG. HAS THERE BEEN ANY TEST ON THE AIR BAGS WITH THE DASH BEING CRACKED? *JB
DASHBOARD OF 1999 DODGE RAM 1500 QUAD 4X4 HAS HUGE CRACK RUNNING FROM THE WINDSHIELD TO THE GLOVE BOX OVER THE PASSENGER SIDE AIRBAG. TRUCK HAS NOT BEEN OFFROAD, WRECKED, OR HIT ANYTHING TO CAUSE THIS CRACK. AT THIS TIME I AM UNSURE ABOUT WHAT EFFECT THIS CRACK MAY HAVE ON THE DEPLOYMENT OF THE PASSENGER AIRBAG. *NM
PLASTIC ON TOP OF DASH (DASH CAP) IS SEVERELY CRACKED AND IS NOW OPEN TO THE UNDERSIDE. I FEEL THIS IS A PROBLEM WITH THIS MAKE OF TRUCK AND COULD DAMAGE OR HINDER THE AIR BAGS IF DEPLOYED. *NM
CRACKED DASH ON 1999 DODGE RAM 1500 4X4. DASH IS CRACKED ON PASSENGER SIDE COULD INTERFERE WITH PASSENGER SIDE AIR BAG. *NM
CRACKED DASH ON MY 99 DODGE RAM. COULD LEAD TO AIRBAG DEPLOYMENT? *JB
DASH IS SEVERELY CRACKED IN THE AREA OF THE WINDSHIELD AND A LARGE CRACK RUNS DOWN TO THE VENT BESIDE THE PASSENGER AIRBAG. I USED (ARMOR-ALL), SUNSCREENS, LOWERING THE WINDOWS SLIGHTLY TO ALLOW HEAT TO ESCAPE ALL WITH NO AVAIL. MY CONCERN NOW IS IF THE PASSENGER AIRBAG DEPLOYS, WILL IT SEND PIECES OF THE HARD PLASTIC DASH FLYING? I CAN'T SEEM TO FIND AN ORIGINAL THAT IS NOT CRACKED. THIS IS ON A 99 RAM AND STARTED CRACKING ABOUT 3 YRS. AFTER I BOUGHT IT.
DASH CRACKED ON MY 1999 DODGE RAM...THIS SHOULD BE A RECALL. *JB
DT*: THE CONTACT STATED WHILE TRAVELING 20 MPH, WITH PRIOR BRAKING, THE VEHICLE STRUCK A TREE. WHEN THIS OCCURRED, THE AIRBAGS DID NOT DEPLOY. THE FRONT CENTER OF THE VEHICLE WAS DAMAGED AND THE VEHICLE WAS TOWED TO A SALVAGE YARD. THERE WAS A POLICE REPORT TAKEN AT THE SCENE. ALTHOUGH THE SEAT BELT WAS WORN, THE DRIVER SUSTAINED A FRACTURED NECK. THE MANUFACTURER SENT A REPRESENTATIVE WHO DETERMINED BASED ON THE SPEED AND DAMAGE, THE AIRBAGS SHOULD NOT HAVE DEPLOYED. THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED.
I OWN A 1999 DODGE RAM REGULAR TRUCK WITH SHORT BED AND IT ACCELERATED WHILE I WAS DRIVING ON A HIGHWAY. AT FIRST I THOUGHT I HIT THE CRUISE CONTROL BY MISTAKE, BUT I CHECKED AND CRUISE THE LIGHT WAS OFF. IT ENGINE KEPT RAMMING AND HITTING HIGH SPEEDS AND I COULD NOT STOP THE VEHICLE AND I ALMOST CRASHED INTO OTHER CARS. I MANAGED TO PULL OFF AT AN EXIT AND PUT ON THE BRAKES AS HARD AS I COULD, BUT IT DID NOT STOP THE TRUCK. EVENTUALLY, I HAD TO PUT THE CAR IN PARK WHILE DRIVING. EVENTUALLY THE CAR STOPPED AND I IMMEDIATELY TURNED OFF THE ENGINE. MY MOTHER (WHO WAS VISITING ME AND HAVEN'T SEEN IN 5 YEARS) WAS FRIGHTENED. AND SO WAS I. I CHECKED THE COOLANT AND IT HAD RAN OUT. IT WAS JUST CHECKED A FEW WEEKS AGO. I HAD IT RECHECKED AND IT HAD NO LEAKS. ANYWAY, I EVENTUALLY WALKED TO A GAS STATION AND BOUGHT MORE COOLANT (FIGURING THIS HAD TO BE THE PROBLEM). IT DID NOT HELP THE SITUATION IMMEDIATELY. I WAITED FOR 30 MINUTES AND TRIED STARTING THE CAR ONCE MORE AND IT WAS OKAY AND I DROVE OFF. I CALLED THE DODGE DEALERSHIP AND THEY TOLD ME TO BRING IT IN. WILL IT COST ME IF THE PROBLEM IS UNDER RECALL? *JB
DT*: THE CONTACT STATED THERE WAS AN ODOR OF ANTI-FREEZE PRESENT IN THE VEHICLE A FEW DAYS AFTER THE DATE OF PURCHASE. TWO DAYS AGO ANTI-FREEZE LEAKED THROUGH THE HEATER VENTS IN THE FLOOR OF THE VEHICLE AND THE WINDOWS FOGGED AFTER THE ENGINE WARMED FOR A FEW MINUTES. THERE WERE NO OTHER WARNING INDICATORS, OTHER THAN THE ODOR, PRIOR TO THE FAILURE. THE CONTACT INSPECTED THE ENGINE AND DISCOVERED THE HEATER CORE WAS RUPTURED. A HOSE WAS ATTACHED TO BYPASS THE HEATER CORE AND THE VEHICLE WAS NOT INSPECTED BY A DEALER.
REAR ENDED ANOTHER TRUCK AT APPROXIMATELY 40-50 MPH. NEITHER FRONTAL AIRBAGS DEPLOYED. ALL DAMAGE WAS TO FRONT OF TRUCK. DRIVER SUSTAINED INJURY TO FACE DUE TO HITTING THE STEERING WHEEL. *JB
MY 1999 DODGE RAM 1500 HAS A CRACKED DASH AND THIS IS THE SECOND THAT I HAVE PUT IN IT. THERE IS NO REASON FOR THEM TO BE BREAKING AND AM WORRIED ABOUT SAFETY ISSUES WITH AIR BAGS. *NM
THERE ARE SEVERAL PEOPLE INCLUDING MYSELF THAT HAS BOUGHT A 1999 DODGE RAM 1500 AND THE DASHES ARE CRACKING . I WAS TOLD IT WAS CRACKING DUE TO IT NOT HAVING ANY FLEXABILITY. CAN YOU HELP. *NM
DASH CRACKED ON PASSENGER SIDE FROM DEFROST VENT TO THE AIR BAG ON PASSENGER SIDE. THE VEHICLE IS A '99 DODGE P/U 1500. *NM
CRACKED DASHBOARD CAN CAUSE AIRBAG TO MALFUNCTION? I HAVE BEEN TOLD THAT THIS IS A PROBLEM WITH DODGE RAM 1500 YEAR 1999 SECOND GENERATION. *JB
DT*: THE CONTACT STATED WHILE TRAVELING 45 MPH, THERE WAS A LOUD THUD HEARD AND THE STEERING BECAME INOPERABLE. THE VEHICLE WENT OFF THE ROAD, HITTING A TREE ON THE PASSENGER SIDE BETWEEN THE DOOR AND BED OF THE TRUCK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN SEEN BY AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP DETERMINED THE UPPER BALL JOINT ON THE PASSENGER SIDE AND THE WHEEL BEARING FRACTURED, CAUSING THE STEERING TO LOCK UP. THE MANUFACTURER WAS ALERTED.
DT*: THE CONTACT STATED WHILE DRIVING 65MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE OPERATED AT A REDUCED SPEED. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MECHANIC DETERMINED THE CATALYTIC CONVERTER HAD FAILED ADDITIONALLY, BLOWING THE HEAD GASKET. THE MECHANIC SUGGESTED REPLACING BOTH THE CATALYTIC CONVERTER AND HEAD GASKET TO CORRECT THE PROBLEM.
I HAVE A 1999 DODGE RAM 1500 4X4 THAT HAS A CRACKED DASH BOARD. EVERY WEEK THE CRACKS GROW AND INCREASE IN NUMBER. THE CRACKS ARE CONNECTING TO EACH OTHER NOW AND IS MAKING HOLES IN THE DASH. I'M GETTING CONCERNED THAT IF IT KEEPS CRACKING AT THIS RATE THAT THE AIR BAG MAY BE EXPOSED AND IF IT WERE TO DEPLOY IN AN ACCIDENT THAT THE SHARP CRACKED PIECES MAY TURN INTO PROJECTILES. IT MAY ALSO DEPLOY WITH OUT REASON. *JB
MY DASH HAS 3 CRACKS IN IT ONE FROM THE WINDSHIELD ALL THE WAY BACK, AND THE OTHERS ARE 1) FROM THE WINDSHIELD TO ABOUT 7" BACK AND 2) FROM THE WINDSHIELD MAKING A LARGE CURVE ABOUT 14" LONG. BOTH OF THE TWO ON THE PASSENGER SIDE ARE SLOWLY CREEPING TOWARD THE PASSENGER AIR BAG. THERE WAS NO ACTIONS SUCH AS CRASHES THAT COULD HAVE CAUSED THIS TO HAPPEN. *NM
THERE ARE NO INCIDENTS LEADING TO THIS COMPLAINT. THE DASH ON MY TRUCK (1999 DODGE RAM 1500) HAS DEVELOPED A CRACK IN IT FROM THE WINDSHIELD TO THE DRINK HOLDER LITERALLY SPLITTING THE DASH IN HALF. *JB
I OWN, SINCE NEW, A 1999 DODGE RAM PICKUP TRUCK. THE TRUCK HAS 57,000 MILES AND IS WELL TAKEN CARE OF. LAST YEAR I NOTICED A CRACK RUNNING ALONG THE BOTTOM OF MY DASH. AFTER THAT, THEY JUST KEPT COMING ONE AFTER ANOTHER. NOW I CAN TAKE IT APART LIKE A PUZZLE . ONE BIG PIECE DID COME OUT, LEAVING A GAPING HOLE. I"M WAITING FOR WARMER WEATHER TO TRY TO FIX IT. MY CONCERN IS ,BEING THAT THE WHOLE DASH IS IN PIECES,HOW SECURED IS THE AIRBAG ON THE PASS. SIDE ? *NM
DODGE RAM 1500 YEAR 1999 [XXX] MILEAGE: 66,164 [XXX] CUSTOMER SERVICE: I RESPECTFULLY REQUEST REIMBURSEMENT FOR THE RESENT REPAIRS INCURRED IN REFERENCE TO INVOICE #[XXX] AS I WAS DRIVING DOWN THE FREEWAY EARLY THURSDAY MORNING OF THE 9TH OF FEBRUARY OF THIS YEAR, I HEARD A VERY LOUD BANGING OF METAL ON METAL AT THE SAME TIME THE REAR WHEELS OF MY TRUCK LOCKED UP. THE TRUCK THEN SKIDDED OFF THE ROAD BARELY MISSING THE GUARDRAIL AND OTHER CARS IN THE ADJACENT LANES. I TOOK THE TRUCK TO MARIETTA DODGE. UPON INSPECTION BY THE DEALERSHIP I WAS SHOWN BY THE TECH THAT THE CLIPS THAT HOLD THE PIN THAT SUPPORTS THE FICTION CLUTCH AND GEAR ASSEMBLY OF THE DIFFERENTIAL HAD FALLEN OUT INTO THE HOUSING LETTING THE PIN AND THE CLIPS FALL DOWN INTO THE GEARS CAUSING REAR-END TO LOCKUP AND SEVERE DAMAGE TO IT. THIS IN-TURN DAMAGED THE RING AND PINION GEARS AS WELL AS THE CASE, THE BEARINGS AND SO ON. A LIST OF THE PARTS AND LABOR ARE ON THE ACCOMPANYING. INVOICE # [XXX] TOTAL: $3730.86 I TOOK THE DAMAGED PARTS TO THE MACHINE SHOP AT THE BASE AND HAD THEM MAG-NI-FLUX TESTED. WE FOUND THAT THE SEVERAL OF THE PARTS HAD STRESS CRACKS INCLUDING THE RIGHT REAR AXIAL JUST BEHIND THE HUB THAT COULD OF LED TO ANOTHER ACCIDENT SHORTLY DOWN THE ROAD. THE MACHINIST CONCLUDED THAT THE CLIPS COULD HAVE FAILED DO TO POOR CASTING AND OR METAL FATIGUE. I WOULD TRULY APPRECIATE SOMEONE GETTING BACK TO ME ABOUT THIS REQUEST FOR REIMBURSEMENT AS SOON AS POSSIBLE. THANK YOU FOR YOUR TIME AND CONSIDERATION ON TH
THE DASH HAS SPLIT DOWN THE MIDDLE FROM THE WINDSHIELD. I FEEL THIS MAY COMPROMISE THE SAFETY OF MYSELF AND PASSENGERS IN AN ACCIDENT. IT MIGHT AFFECT THE AIR BAGS OPERATING CORRECTLY. *JB
1999 DODGE RAM 1500 HAVE HAD 2 DASHES IN IT BOTH HAVE CRACKED THE ENTIRE LENGTH OF DASH EVERYONE I KNOW THAT HAS ONE OF THESE TRUCKS HAS HAD THE SAME PROBLEM DEALER WOULD NOT DO ANYTHING ABOUT IT SINCE OUT OF WARRANTY. *NM
DASHBOARD LITERALLY FELL APART, I FEEL ITS UNSAFE IN THE EVENT OF A WRECK PARTS OF THE DASH OF THIS TRUCK COULD BE PROJECTILES. 1999 DODGE RAM1500 PICK-UP. *NM
SEVERELY CRACKED DASH ON '99 DODGE RAM P/U. EXTENDS TO PASSENGER AIR BAG. NOT YET REPAIRED. *NM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →