Page 12 of 13 · complaints 551–600 of 610

1999 Dodge Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Tires › Tread/Belt
Filed Oct 5, 2000PA

TREAD OF TIRE SEPERATED FROM SIDEWALL (TIRESIZE: P265/75R16)( DOT NUMBER: TIRE SIZE: P265/75R16 )

Air Bags › FrontalCrash1 injured
Filed Sep 29, 2000NC

ON 18 SEP 2000 I HAD A DIRECT HEAD-ON COLLISION WITH ANOTHER TRUCK. AIRBAGS DID NOT DEPLOY. A REP FROM DODGE TESTED THE AIRBAG YESTERDAY. A REPORT ON THE TEST WILL FOLLOW. *AK

Air BagsCrash2 injured
Filed Sep 25, 2000CO

I WAS TRAVELING AT 30MPH WHEN ANOTHER VEHICLE TURNED HEAD ON INTO MY VEHICLE. OTHER VEHICLE WAS TRAVELING AT 10-15 MPH. NO SAFETY DEFECT MENTIONE DIN SUMMARY. *AK

Trailer Hitches
Filed Sep 25, 2000OH

BEFORE RECALL 00V107, CONSUMER WAS HAULING A CAR IN A CAR HAULER WHEN THE HAULER STARTED SWAYING BACK AND FORTH VERY HARD, THE CONSUMER LOST CONTROL AND HIT THE GUARD RAIL, THE TRAILER SNAPPED FREE AND LANDED IN THE MEDIAN ALSO TOSSING THE CAR IN THE TRAILER INTO THE MEDIAN, THERE WAS DAMAGE TO THE VEHICLE, TRAILER, AND THE CAR INSIDE THE VEHICLE, CONSUMER IS REQUESTING REIMBURSEMENT FOR ALL DAMAGES DUE TO THE FAULTY HITCH. *SLC

Tires › Tread/Belt
Filed Sep 12, 2000CA

REAR DRIVER'S SIDE TIRE BLEW UP & CAUSED DAMAGE TO SIDE OF CAR. (CLAIM# 75-A269-021) *MW

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 1, 2000SC

CONSUME RWAS TRAVELING ON THE HIGHWAY AND NOTICED ENGINE CHECK LIGHT COMING ON. VEHICLE WAS IN REPAIR SHOP EIGHT TIMES, AND VEHICLE WILL SHUT DOWN WITHOUT PRIOR NOTICE. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Jul 24, 2000MI

BRAKES HAVE FAILED NUMEROUS TIMES FROM THE TIME I DROVE OUT OF THE DEALERSHIP TO WHEN I HAD TO PAY TO HAVE THE FRONT ONES REPACKED. (LEASED VEHICLE) STILL HAVE THE SAME PROBLEM DEALER TOLD ME "THAT'S JUST HOW THEY ARE" DUH!!! AREN'T BRAKES SUPPOSE TO STOP WHEN YOU PRESS THEM??? ALSO THE WORST PROBLEM W THIS TRUCK IS THE CONSTANT KNOCKING. EVEN THE BEST GAS. DEALER TOLD ME CHRYLSLER IS IN COURT OVER THIS BUT IN THE MEAN TIME, SOME MAJOR PROBLEMS ARE OCCURING RE THE PISTONS WHAT A GREAT LEASE TWO MORE YEARS OF THIS QUALITY VEHICLE! *AK

Power Train › Automatic Transmission › Torque Converter
Filed Jul 20, 2000TX

WHILE TOWING A TRAVEL TRAILER (3000 LBS) FROM SAN ANTONIO TO CORPUS CHRISTI, AIR TEMP 85 DEGREES, OVERDRIVE OFF, DISTANCE 130 MILES TRAVELED, ALL OF THE SUDDEN THE TORQUE CONVERTER UNLOCKED AND THE ENGINE REVVED UP, AND THE TRANSMISSION STARTED VIBRATING. I IMMEDIATELY TOOK MY FOOT OFF THE GAS AND LET THE VEHICLE COAST UNTILL THE TORQUE CONVERTER LOCKED AGAIN, ABOUT TWO MILES AND SPEED DROPPED TO 50 MPH. EVERTHING SEEMED ALRIGHT UNTIL WE TRAVELED ANOTHER 10 MILES DOWN THE ROAD AND IT HAPPENED AGAIN, IT HAPPENED A THIRD TIME ABOUT 10 MORE MILES DOWN THE ROAD. WE TOWED THE TRAILER EXACTLY 185 MILES WHEN WE HAD TO STOP FOR GAS, TANK ON EMPTY, AND PUT IN 27.5 GALLONS OF GAS. I WOULD SAY THE TRANSMISSION IS SLIPPING ALOT. STAYED TWO DAYS AT THE COAST AND TRIED TO DRIVE BACK TO SAN ANTONIO, TRAVELED 30 MILES TO A MILITARY BASE WITH THE ENGINE REVING AND BARELY DOING 50 MPH, LEFT THE TRAILER IN STORAGE, FILLED THE TANK AGAIN, TOOK 8 GALLONS OF GAS, DROVE BACK TO SAN ANTONIO, ANY TIME TRIED TO DO OVER 70 MPH TO PASS SLOWER VEHICLES THE TRANSMISSION WOULD START VIBRATING. TOOK THE VEHICLE TO THE DEALER AND EXPLAINED THE PROBLEMS, THEY GAVE THE VEHICLE BACK TO ME A WEEK LATER STATING THERE IS NOTHING WRONG WITH THE TRANSMISSION. WENT DOWN TO CORPUS CHRISTI ON 14 JUL 2000 TO RETREIVE THE TRAILER, TEMP 92 DEGREES, LEFT THE BASE AND TRAVELED 11 MILES BEFORE THE TRANSMISSION TORQUE CONVERTER UNLOCKED AGAIN. COULD ONLY DO 30 MPH BACK TO THE BASE OR THE TORQUE CONVERTER WOULD UNLOCK. TOOK IT

Engine and Engine Cooling › Engine
Filed Jul 10, 2000NC

THERE IS A CLATTERING NOISE IN ENGINE DUE TO CRANKSHAFT FAILURE. YH

Air Bags › FrontalCrash
Filed Jun 21, 2000FL

WHILE TRAVELING AT 2O-25 MPH ANOTHER VEHICLE RAN HEAD-ON AND HIT CONSUMER'S VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE FURTHER INFORMATION. *AK

Power Train › Manual Transmission
Filed Jun 12, 2000CA

VEHICLE HAS BEEN BACK TO DEALER 4 TIMES FOR TRANSMISSION PROBLEMS. VEHICLE CONSTANTLY DOWNSHIFTS. IT'S A PEST CONTROL TRUCK AND CARRIES CHEMICALS, AND CAN BE VERY DANGEROUS IN AN ACCIDENT. *AK

Vehicle Speed Control
Filed May 2, 2000AL

CRUISE CONTROL FAILED. NLM

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 25, 2000TX

WHILE DRIVING ON A HILL VEHICLE COULD BE LOSING POWER. CONSUMER HAD TAKEN VEHICLE TO DEALER, AND THEY TOLD HIM THE PROBLEM WAS WITH THE COMBUSTION CHAMBER, AND PROBLEM HAS BEEN THERE SINCE DECEMBER. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 19, 2000FL

WHILE DRIVING AT ABOUT 40 TO 50 MPH CONSUMER COULD FEEL A SURGING EFFECT OR CHOKING SOUND, LIKE VEHICLE WAS OUT OF GAS, TOOK TO DEALER, AND THEY DID NOT REMEDY THE PROBLEM BECAUSE OF A RECALL ABOUT TO COME OUT ON THESE TRUCKS FOR THAT PROBLEM WITH ENGINE.*AK

Power Train › Automatic Transmission
Filed Apr 10, 2000TX

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Air Bags › FrontalCrash1 injured
Filed Apr 4, 2000AZ

CONSUMER REAR ENDED A SCHOOL BUS AT APPROXIMATELY 25-30 MPH, AND THE AIR BAGS DID NOT DEPLOY. CONSUMER 'S LEG WAS INJURED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 2, 2000TX

ABS FUSE BLEW , CAUSING THE VEHICAL TO STALL EACH TIME THE BRAKES WERE APPLIED. THIS RESULTED IN LOSS OF POWER STEERING AND BRAKES.

Air Bags › FrontalCrash1 injured
Filed Mar 24, 2000MD

WHILE COMING DOWN THE ROAD AT 35 MPH ANOTHER CAR TURNED IN FRONT OF CONSUMER'S VEHICLE, CAR BEHIND THE OTHER DRIVER TRIED TO MAKE THE TURN, AND HIT CONSUMER ON FRONT SIDE. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 19, 2000MA

I WAS GOING DOWN A HILL I HAD TO APPLY THE BRAKES FAST AND THEY GRAB AND LET GO AND GRAB AGAIN I ALMOST HIT THE CAR IN THE FRONT OF ME. *AK

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Mar 11, 2000MA

WHEN YOU APPLY THE BRAKES IN A HURRY OR FAST THEY DONT ALWAYS STOP ME AND MY WIFE WAS ALMOST KILLED BY ANOTHER TRUCK AT A RED LIGHT I APPLY THE BRAKES BUT THE TRUCK DID NOT STOP THE DEALER HAS REPLACED THE BRAKES ,DRUMS, MASTER, AND THE ABS DUMP VALVE. *AK

Fuel System, Gasoline
Filed Mar 8, 2000DC

GAS MILEAGE IS LOWER THAN WHAT WAS STATED ON STICKER SALE PRICE AND IN THE OWNER'S MANUAL , RESULTING IN BAD GAS MILEAGE . CONSUMER HAS CONTACTED THE DEALER AND MANUFACTURER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Tires
Filed Mar 6, 2000OK

TIRES ARE NOT BIG ENOUGH FOR THE LOAD OF THE VAN. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND THEY ARE AWARE OF THE PROBLEM. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 20, 2000MO

ENGINE KNOCKS ON REGULAR GAS. DEALER CANNOT FIX. FAILURE TO WARRANTY? *AK

Air Bags › FrontalCrash
Filed Feb 8, 2000CA

WAS IN FRONT END COLLISION, AND AIR BAG DID NOT DEPLOY. *AK

Steering
Filed Jan 31, 2000MO

WHILE DRIVING DOWN THE ROAD WHETHER IT IS 20 OR 60MPH, WHEN LOOSENING UP ON THE STEERING WHEEL IT WILL PULL EXTREMELY HARD TO THE RIGHT. WHEN DRIVING LONG DISTANCE, DRIVER HAS TO FIGHT THE STEERING WHEEL IN ORDER TO HOLD IT. IT HAS BEEN IN THE SHOP EIGHT TIMES. THEY HAVE REPLACED FRONT BRAKES, AND SHOCKS. *AK

Suspension › Rear
Filed Jan 22, 2000NV

SERIOUS BOUNCE OF REAR AT ALL SPEEDS. WILL BE UNSAFE ON ROADS WITH LOOSE MATERIAL OR ICE. DISTRICT REP INSPECTED AND SAYS AWARE OF PROBLEM. CHRYSLER CANNOT FIX AND IS NORMAL FOR THIS VEHICLE. I WAS TOLD I HAD NO RECOURSE ON THIS PROBLEM AND THAT WAS FINAL. *AK

Power Train › Automatic Transmission
Filed Jan 20, 2000TX

TRANSMISSION JUMPS (POPS) OUT OF FIRST GEAR. PROBLEM OCCURS WHEN FROM A STOP, YOU START TO MOVE FORWARD IE; INTO A INTERSECTION, AND TRANSMISSION JUMPS (POPS) OUT OF GEAR. THIS PROBLEM IS A MAJOR SAFETY HAZARD DUE TO THE POSSIBILITY OF BEING HIT BY ANOTHER VEHICLE DUE TO TRANSMISSION JUMPING OUT OF GEAR. *AK

Fuel System, Gasoline › Storage › Tank AssemblyCrashFire2 injured
Filed Jan 19, 2000TX

THE STEERING UNIT FAILED CAUSING LOSS OF CONTROL AND COLLISION WITH GUARDRAIL, DUE TO DESIGN OF THE GAS TANK, WHICH HANGS 3 INCHES BELOW FRAME, DURING IMPACT WITH THE GUARDRAIL, THE FUEL TANK RUPTURED AND CAUGHT FIRE, BURNING VEHICLE AND INJURY/BURNS TO CONSUMERS. YH

Steering › Hydraulic Power Assist SystemCrashFire1 injured
Filed Jan 9, 2000TX

ON 05/08/99 THE COMPLAINTANT WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT WHICH RESULTED IN SIGNIFICANT PHYSICAL INJURY (I.E., SECOND AND THIRD DEGREE BURNS) TO THE PASSENGER, AND COMPLETE LOSS OF THE VEHICLE AND ITS CONTENTS. THE CAUSE OF THIS ACCIDENT WAS A DEFECTIVE STEERING MECHANISM IN THE 1999 DODGE RAM QUAD CAB TRUCK WHICH ALLOWED THE VEHICLE TO THE RIGHT, RESULTING IN LOSS OF CONTROL, HITTING A GUARDRAIL, AND RUPTURING THE GASOLINE TANK. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 18, 1999NY

TRUCK IS NOT ABLE TO MAKE AN EMERGENCY STOP FROM 40MPH OR ABOVE. STOPPING DISTANCE IS FAR TOO GREAT. IT HAPPENS OFTEN. ALMOST KILLED TWO CHILDREN CROSSING THE STREET. BRAKES ALSO FAIL MOMENTARILY WHEN I HIT A BUMP WHILE APPLYING THE BRAKES. SOMETHING HAS TO BE DONE. A RECALL IS NEEDED. *AK

Unknown or Other
Filed Dec 17, 1999CA

I'VE BEEN TOLD TO COME PICK UP MY TRUCK BECAUSE "THERE IS NO FIX, AND WE DON'T KNOW WHEN WE WILL HAVE A FIX. WE'LL LET YOU KNOW.. DRIVE IT AS IS UNTIL WE DO." THIS AUTOMOBILE IS LESS THAN A YEAR OLD, WHO KNOWS WHAT WILL HAPPEN WHEN I START DRIVING IT. IS IT SAFE TO DRIVE LIKE THIS. WHAT WILL IT DO TO THE MILEAGE, TO THE ENGINE, TO THE TRANSMISSION? NO SAFETY DEFEC (S) STATED IN THE SUMMARY. *AK

SeatsCrash1 injured
Filed Dec 15, 1999CA

WHILE DRIVING ABOUT 45 MPH VEHICLE WAS REARENDED BY ANOTHER VEHICLE AND DRIVER'S SEAT BROKE. DRIVER FLEW BACKWARD, AND SUSTAINED INJURIES. PLEASE PROVIDE FURTHER INFORMATION. *AK

Power Train › Automatic Transmission
Filed Dec 7, 1999SC

WHILE DRIVING AT 75 TO 80 MPH TRANSMISSION JUST QUIT, CAUSING A VERY QUICK BREAK DOWN IN VEHICLE'S SPEED WHILE OTHER VEHICLES WERE BEHIND, CONSUMER WAS ABLE TO GET OUT OF THE WAY TO AVOID AN ACCIDENT. DEALER HAS BEEN CONTACTED. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash2 injured
Filed Nov 12, 1999OK

MY TRUCK IS NOT EQUIPPED WITH THE PARK BREAK RELEASE SAFETY FEATURE, AND I WANT TO KNOW WHY? THE LAST TRUCK I OWNED BEFORE THIS WAS A 1996 CHEROLET AND IT HAD IT , AND MY MOMS 2000 MODEL CHEVROLET TRUCK, PICKUP HAS IT AS DOES MY DADS 97 MODEL FORD PICK-UP. BUT WITHOUT ME KNOWING IT I FOUND OUT THAT MY 1999 DODGE TRUCK DOES NOT HAVE IT, BUT ALL THE CHRYSLER CARS ARE EQUPIPED WITH IT. NOT ONLY DID I NOT KNOW THAT IT DIDN'T HAVE IT , BUT ALSO THE POLICE OFFICER THAT WORKED MY ACCIDENT, AND 3 DODGE DEALERS DID NOT KNOW THIS. AS A RESULT OF MY PICKUP NOT HAVING THIS SAFETY FEATURE MY GRANDMOTHER, 4 YEAR OLD SON AND MYSELF WERE IN AN ACCIDENT INVOLVING A SEMI-TRUCK. I PARKED IN A LOT OF A STORE AND LEFT MY GRANDMOTHER AND SON IN THE TRUCK ONLY TO REALIZE THAT I HAD FORGOT MY PURSE. I CAME BACK FOR IT ON THE PASSENGER SIDE, AND ASK THEM TO HAND IT TO ME, IT WAS ON THE DASH, AND WHEN MY SON PULLED IT OFF, IT HIT THE GEAR SHIFT AND WENT INTO REVERSE INTO THE HIGHWAY , AND WAS STRUCK BY A ON COMING LOADED SEMI-TRUCK. FORTUANTLY WE WAS NOT KILLED , BUT I WAS HANGING ON TO THE TRUCK TRYING TO STOP IT, AND DID GET SOME PULLED MUSCLES, AND GRANNY GOT A WHIPLASH. MY POINT IS THIS IS VERY DANGEROUS. IF THESE TRUCKS ARE NOT SUPPOSED TO HAVE THIS FEATURE THEY NEED IT, FOR GODS SAKE BEFORE SOMEONE IS KILLED. WHY DOES THE FORDS AND CHEVY TRUCKS HAVE THIS ,AND THE DODGE TRUCK DOESNT. PLEASE HELP ME!!! AND MANY OTHERS BEFORE SOMETHING TERRIBLE HAPPENS.. YOU SHOULD HAVE TO PRESS THE BREAK TO GET TH

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Oct 20, 1999NJ

WHEN DRIVING AT 35 MPH APPLIED THE BRAKES AND THE ABS LIGHT CAME ON, BRAKE PEDAL WENT TO THE FLOORBOARD, CAUSING CONSUMER NOT TO HAVE ANY BRAKES. CONSUMER HIT ANOTHER VEHICLE HEAD-ON, AND THE AIR BAGS DIDN'T DEPLOY. *AK

Electrical System › Wiring › Front UnderhoodFire
Filed Oct 18, 1999AL

WHILE DRIVING ON THE INTERSTATE NOTICED A FOUL SMELL, WHICH SEEMED TO BE PLASTIC BURNING. CONSUMER CUT THE AIR CONDITIONING OFF, SUDDENLY CLOUDS OF SMOKE POURED FROM UNDER THE ENGINE. CONSUMER PULLED OVER TO DISCOVER THERE WAS A FIRE COMING FROM UNDER THE HOOD. ALSO, CRUISE CONTROL AND ABS HAVE STOPPED WORKING, AND ALL 4 TIRES HAD TO BE REPLACED AFTER 15000 MILES. *AK *ML

Visibility › Windshield
Filed Oct 15, 1999TX

WHILE DRIVING ON HWY 67, TRAVELLING ABOUT 65MPH, DRIVER'S SIDE WINDOW SHATTERED. NO EVIDENCE OF ANYTHING HITTING THE WINDOW. DRIVER SIDE WINDOW WAS CRACKED ABOUT 2 OR 3 INCHES. CONSUMER WILL CONTACT THE DEALER. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Oct 6, 1999FL

WHILE DRIVING AT 20-25MPH TOOK FOOT OFF THE ACCELERATOR, AND VEHICLE REMAINED AT THE SAME SPEED. CONTACTED DEALER THEY SAID NOTHING WAS WRONG. *AK

Steering › Steering Wheel/Handle Bar
Filed Sep 24, 1999MA

ON THE DAY THAT WE TEST DROVE THE VEHICLE WE NOTICED A CLUNKING IN THE STEERING WHEEL AND WE INFORMED THE DEALERSHIP. WE WERE LED TO BELIEVE IT WAS A SMALL MINOR PART , IT WASN'T UNTILL AFTER PURCHASED THE VEHICLE THAT WE FOUND OUT IT WAS THE STEERING COLUMN

Electrical System › Wiring › Interior/Under Dash
Filed Sep 8, 1999PA

INSTRUMENT PANEL IS NOT WORKING PROPERLY. THE CHECK ENGINE & ABS LIGHT KEEP COMING ON & STAY. VEHICLE ALSO FAILS TO RECORD ANY MILEAGE. TOOK TO DEALER & HAD CLUSTER & CONNECTOR FOR CLUSTER REPLACED, BUT PROBLEM STILL EXISTS. *AK

Seat Belts › Front › Retractor
Filed Sep 7, 1999TN

BOTH DRIVER'S SIDE AND PASSENGER SIDE SEATBELTS WOULD NOT COME OUT ENOUGH TO BE BUCKLED. AFTER BEING REPAIRED, THE DRIVER SIDE SEATBELT WILL NOT RETRACT. DLR HAS NOT SEEN VEHICLE. *AK

Power Train › Driveline › Driveshaft
Filed Sep 2, 1999IN

CONSUMER NOTICED THAT WHEN TRAVELING A LOUND NOISE COME FROM UNDERNEITH THE VEHICLE. CONSUMER CONTACTED THE DEALER REGARDING THE PROBLEM. DEALER DETERMINED THAT THE NOISE WAS DUE TO A CRACK WITHIN THE DRIVESHAFT, DEALER HAS REPLACED THE DRIVESHAFT. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Service Brakes, Hydraulic › Foundation Components1 injured
Filed Aug 24, 1999TX

BRAKES FAILED RESULTING IN VEHICLE COLLISION. MJS

WheelsCrash1 injured
Filed Aug 23, 1999MO

WHILE TRAVELING AT THE SPEED OF 55 MPH ON THE HIGHWAY THE LEFT REAR WHEEL BROKE OFF THE HOUSING UNIT, CAUSING THE VEHICLE TO STEER OUT OF CONTROL AND SLIDE INTO A STOP. WHEEL THEN BOUNCED DOWN THE ROAD INTO THE REAR WINDSHIELD, AND DRIVER SUSTAINED AN INJURY. DEALER HAS BEEN CONTACTED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 13, 1999NC

WHEN DRIVING DOWN THE ROAD THE ENGINE CUTS OFF AND WILL NOT RESTART. THIS ALSO CAUSES A LOSS OF STEERING, BRAKING.

Air Bags › FrontalCrash
Filed Jul 26, 1999NM

WHILE DRIVING AT 65 MPH, VEHICLE HIT A DEER, AND DRIVER'S SIDE AIRBAG DID NOT DEPLOY. THE DRIVER HIT THE WINDSHIELD. *AK *YC

Service Brakes, Hydraulic › Foundation Components
Filed Jul 20, 1999FL

BRAKES CONTINUALLY LOCK UP WHEN TOWING APPROPRIATE WEIGHT FOR VEHICLE. MJS (ATTORNEY FOR CONSUMER).

Power Train › Automatic Transmission
Filed Jul 14, 1999CO

VEHICLE DOWNSHIFTED BY ITSELF TO 1ST GEAR WHEN DRIVING AT APPROX 60 MPH , CAUSING VEHICLE TO SLOW DOWN QUICKLY, AND ALMOST GET REARENDED.

Electrical System › Horn
Filed Jul 7, 1999IA

HORN WILL NOT WORK. DEALER CANNOT FIX IT. *YC

Suspension
Filed Jun 14, 1999TX

THE VEHICLE PULLS TO THE RIGHT SIDE OF THE ROAD AT SPEEDS OVER 50 MPH IF THE STEERING WHEEL IS RELEASED. A CONTINUOUS DOWN FORCE ON THE LEFT SIDE OF THE STEERING WHEEL HAS TO BE MAINTAINED IF THE VEHICLE IS TO REMAIN IN A STRAIGHT LINE DOWN A STRAIGHT ROAD. IF I RELEASE THE STEERING WHEEL WHILE GOING IN A STRAIGHT LINE DOWN THE ROAD, THE STEERING WHEEL WILL ROTATE ABOUT 1/4 INCH IN A CLOCKWISE DIRECTION AND THE VEHICLE LEAVES THE ROAD IN ANYWHERE FROM 3 TO 10 SECONDS DEPENDING ON THE LEVEL OF THE ROAD. THIS ISSUE IS CONSISTENT 100 % OF THE TIME. THE AMOUNT OF DOWNFORCE ON THE LEFT SIDE OF THE STEERING WHEEL TO MAINTAIN THE VEHICLE IN A STRAIGHT DIRECTION DOWN A STRAIGHT ROAD VARIOUS WITH THE LEVEL OF THE ROAD BUT IS CONTINUOUS. THE VEHICLE'S FRONT END HAS BEEN ALIGNED BY THE DEALER FOUR TIMES. I HAVE ALSO GOTTEN AN OPINON ABOUT THE VEHICLES STEERING AND ALIGNMENT FROM A FIRESTONE DEALER. THE DODGE DEALER'S SERVICE MANAGER (BILLY DUNCAN) DID NOT DOCUMENT THE THIRD AND FOURTH ALIGNMENT AND THE SERVICE MANAGER (BILLY DUNCAN) REFUSES TO ACHNOWLEDGE THAT THERE IS A PROBLEM. I SPOKE TO THE DEALERSHIP'S TECHNICIAN (MIKE) THAT PERFORMED THE ALIGNMENT ALL FOUR TIMES AT THE DEALERSHIP. HE STATES THAT THE VEHICLE DOES INDEED PULL TO THE RIGHT AND THAT HE HAS ALIGNED THE VEHICLE FOUR TIMES IN AN ATTEMPT TO CURE THE PROBLEM. HE STATES THAT HE DOES NOT KNOW WHAT IS CAUSING THE PROBLEM AND ON THE FOURTH ALIGNMENT HE HAD TO ADJUST THE FRONT LEFT WHEEL CASTER ADJUSTMENT OUT OF SPECIFICATIONS

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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