HORNS SOUND RANDOMLY. ENGINE SHUTS OFF WHILE DRIVING. BATTERY DRAINS OVERNIGHT DESPITE TESTS THAT CONCLUDE BATTERY & CHARGING SYSTEM ARE OK.
2010 Dodge Journey Awd complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
HORN HONKS ON ITS OWN AT RANDOM TIMES. WINDOWS GO UP AND DOWN ON THEIR OWN. ELECTRICAL PANEL BLINKS BY ITSELF. INGINE HAS SHIRT OFF BY ITSELF. PROBLEM HAS BEEN TRYING TO BE SOLVED BY DEALERSHIP SERVICE DEPAR :( ENT FOR ALMOST AN ENTIRE MONTH WITH ZERO PROGRESS. TPIM WAS UPDATED, KEY FOBS REPLACED TWICE, BATTERY REPLACED TWICE, CLICK SPRING REPLACED AND NOW WAITING ON INSTRUMENT CLUSTER SO IT CAN BE REPLACED.
I BROUGHT MY 2010 DODGE JOURNEY IN 2012, ABOUT A YEAR LATER, THE CARE STARTED TO STALL WHEN ON STARTING. NATURALLY, WE THOUGHT IS WAS THE BATTERY, SO WENT TO THE DODGE DEALER AND THEY AGREED. TWO WEEK LATER, THE CARE WOULD NOT START AFTER MY SONS BASEBALL CAME. SOMEONE GAVE ME A JUMP, SO I THOUGHT THAT I GOT A BAD BATTERY. TOWED CAR TO SHOP AND I WAS TOLD THAT THE STARTER WAS BAD. SO APPROXIMATELY. $250.00 LATER I HAVE A NEW BATTERY. THE CARE CONTINUES TO NOT START. THE DODGE JOURNEY IS THE MOST UNRELIABLE CAR I HAVE EVERY HAD. IT IS NOW SITTING IN MY GARAGE, BECAUSE I WAS DRIVING AND THE CAR RAN HOT AND WILL NOT GO MORE THAN 30 MILES PER HOUR. I HAVE A CAR NOT AND CANNOT AFFORD TO GET FIXED. I AM TOLD THAT SOMETHING MAY BE WRONG WITH THE TRANSMISSION, BUT ONLY DEALER CAN WORK ON THIS SINCE THE TRANSMISSION IS BURIED UNDER EVERYTHING. I AM FRUSTRATED AND BROKE AND STILL HAVING TO PAY A CARE NOTE!
MY COMPLAINT IS REGARDING SAFETY RECALL # R03 / NHTSA 14V-373 THIS IS A FCA, FIAT CHRYSLER AUTOMOBILES RECALL FOR WIRELESS IGNITION NODE MODULE AND IS THE SECOND SUCH RECALL COVERING THE SAME ISSUE ON MY 2010 DODGE JOURNEY. MY ISSUE: I HAVE THE RECALL PAPERWORK AND FOR THE LAST COUPLE OF MONTHS I HAVE BEEN TRYING TO GET THE WORK DONE. MY CHRYSLER DEALERSHIP IN GREENWOOD, IN , TOM O'BRIEN, ADVISES ME THAT CHRYSLER HAS CANCELED THE PARTS THAT WERE ON ORDER BASED ON THE RECALL. THIS IS THE SECOND TIME CHRYSLER HAS CANCELED THE REPAIR PARTS NEEDED FOR THE RECALL. I AM CONCERNED BECAUSE THIS ISSUE CAN POTENTIALLY SHUT OFF THE ENGINE WHILE IN OPERATION AND I DRIVE EXTENSIVELY FOR MY JOB. PLEASE ADVISE AND PROVIDE ANY HELP YOU CAN TO EXPLAIN WHY CHRYSLER IS ALLOWED TO CANCEL THE PARTS NEEDED BY THE DEALERSHIP TO EFFECT MY RECALL REPAIR. IT SEEMS TO ME THEY ARE JUST APPEASING NHTSA BY HAVING THE RECALL THEN NOT FOLLOWING THROUGH, CANCELING THE ACTUAL PARTS--FRUSTRATING THE VEHICLE OWNERS AND THE DEALERSHIPS. THIS RECALL ISSUE COULD POTENTIALLY COST LIVES AND CHRYSLER IS BEING ALLOWED TO CANCEL THE REPAIR PARTS ORDERS PLACED BY THE DEALERSHIPS? I HAVE THE RECALL DOCUMENTS IN HAND AND CAN'T GET MY VEHICLE REPAIRED. WHAT CAN I DO, WHAT CAN NHTSA DO FOR ME? URGENTLY REQUEST ASSISTANCE IN THIS MATTER.
I CANT LIST THE EXACT DATE OF ALL THE INCIDENTS THAT HAVE HAPPEN BUT THERE HAVE BEEN SO MANY OF THEM OVER THE LAST COUPLE OF YEARS THAT ITS IMPOSSIBLE TO KEEP TRACK OF. MY FIRST ISSUE WAS THREE YEARS AGO WHEN TRYING TO START THE CAR IT WOULD CLICK BUT NOT TURN OVER EVERYTHING WORKED SO WE KNEW IT WASN'T THE BATTERY. I WOULD HAVE TO REMOVE THE KEY AND SIT FOR SOMETIMES UP TO 10 MINUTES BEFORE THE CAR WOULD TURN OVER. AT THIS TIME THE CAR WAS STILL UNDER WARRANTY AND AT THE SAME TIME WE STARTED HAVING ISSUES WITH THE PASSENGER WINDOW NOT ROLLING DOWN OR UP WITH THE BUTTON ON THE PASSENGER DOOR. DRIVER SIDE COULD ROLL THE WINDOW UP. WE TOOK IT IN AND UNFORTUNATELY BECAUSE THE DEALERSHIP COULDN'T MIMIC THE PROBLEMS WE WERE HAVING THE TOLD US THEY COULDN'T FIND ANYTHING WRONG AND SAID BRING IT BACK WHEN WE HAVE THE ISSUE AGAIN. SERIOUSLY HOW CAN I BRING YOU THE CAR WHEN IT WONT START. ON TO THE NEXT PROBLEM LAST OCTOBER DRIVING HOME ON THE FREEWAY GOING 60 MILES AND HOUR AT NIGHT MIGHT I ADD AND MY ELECTRICAL SYSTEM STARTS TO FAIL LIGHTS TURN OFF RADIO TURNS OFF AND THEN IMMEDIATELY TURNS BACK ON THANKFULLY I WAS ALMOST HOME SO MY HUSBAND LOOKED AT IT AND COULDN'T FIND ANYTHING WRONG AND IT HASN'T HAPPENED SINCE THANKFULLY BUT NOW WE ARE HAVING ISSUES WITH OUR RADIO TWO DAYS AGO IT STOPPED WORKING AGAIN. FIRST TIME MY HUSBAND GOGGLE THE PROBLEM AND WAS TOLD TO DISCONNECT THE BATTERY FOR AN HOUR AND THEN RECONNECT. THIS TOOK CARE OF THE PROBLEM BUT THIS TIME AROUND IT DOESN'T SEEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. WHILE DRIVING 30 MPH, THE ELECTRICAL FUNCTIONS, INCLUDING THE EXTERIOR LIGHTING, FAILED BUT THE ENGINE CONTINUED TO RUN. THE CONTACT MANEUVERED INTO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE ELECTRICAL FUNCTIONS RESUMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY REFUSED TO DIAGNOSE THE VEHICLE BECAUSE IT WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO REPAIR THE RECALL WAS UNAVAILABLE AND THE DEALER STATED THAT IT WOULD NOT BE AVAILABLE FOR SIX MONTHS TO A YEAR. THE CONTACT MENTIONED THE WAIT PERIOD WAS UNREASONABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
I HAVE HAD MY INTEGRATED MODULE REPLACED TWICE BUT STILL HAVE THE PROBLEM OF ALL THE ACCESSORY LIGHTS COMING ON IN THE CAR. NOTHING WORKS WHEN THIS HAPPEN. ALSO I AM NOW HAVING A PROBLEM WHEN I INSERT THE KEY IN THE IGNITION IT'S LIKE IT WANT TURN OVER UNLESS IT IS IN A CERTAIN SPOT. PLEASE HELP ME WITH THIS MATTER I JUST PURCHASED THIS CAR IN MARCH OF 2013. DON'T WANT TO GET IN A BAD ACCIDENT WHEN THIS HAPPENS SINCE IT SHUTS DOWN THINGS IN THE CAR. *TR
I AM THE OWNER OF A 2010 DODGE JOURNEY SXT AWD. I FINANCED THE VEHICLE IN NOV 2011. AT THE TIME OF PURCHASE, THE VEHICLE HAD A LITTLE MORE THAN 19,000 MILES. ALMOST 4 YEARS LATER, I NOW HAVE 96,000 MILES DUE TO MY CONSTANT TRAVEL IN MY CITY OF RESIDENCE AND OUT OF STATE. THE FIRST INCIDENTS WITH THE VEHICLE STARTED IN LATE 2012 WITH THE VEHICLE NOT STARTING WHEN ATTEMPTING TO TURN IT ON. YOU WOULD HEAR A CLICK BUT IT WOULD NOT START HOWEVER THE DASH WOULD LIGHT UP. THIS CONTINUED TO HAPPEN FOR SEVERAL MONTHS ON AND OFF UNTIL MY HUSBAND CONTACTED THE DEALERSHIP AND WE WERE TOLD ABOUT THE RECALL. VEHICLE WAS TAKEN IN AND RECALL ISSUE FIXED OR SO WE THOUGHT. VEHICLE STARTED SAME ISSUE OF NOT STARTING ALL OVER AGAIN. CONTACTED DEALERSHIP AND WAS TOLD NO FURTHER RECALLS WERE ON THIS VEHICLE. JUMP FORWARD TO OCT 2014. I MOVE TO VA AND I'M OUT ONE DAY SHOPPING AND THE VEHICLE AGAIN DOES NOT START. THIS HAS BEEN GOING ON SINCE THAT TIME OFF AND ON. AND NOW AS OF FEB 2015 I STARTED HAVING A BAD KEY MESSAGE COME UP WHEN I ATTEMPT TO TURN ON MY CAR. HAPPENED TWICE WHILE OUT ON FEB 4TH AND AGAIN TODAY ON FEB 5TH. ATTEMPTED TO TURN ON CAR 4 TIMES BEFORE IT WOULD START, EACH TIME GIVING ME THE MESSAGE BAD KEY. THIS IS RIDICULOUS. THIS VEHICLE IS A PIECE OF CRAP AND DODGE/CHRYSLER REFUSES TO ADDRESS THESE ISSUES. I HAVE READ SEVERAL STORIES ON LINE FROM PEOPLE WHO ARE HAVING THESE SAME ISSUES AND MORE IN ADDITION TO THIS. I AM AFRAID THAT THIS VEHICLE WHEN START SHUTTING DOWN WHILE I AM DRI
I RECEIVE A NOTICE ABOUT 6 MONTHS FOR A RECALL #L25/NHTSA 14V-373 TO REPLACE THE IGNITION SWITCH I CALL ONTARIO DODGE DEALER AND THEIR SAY THAT DON'T HAVE THAT PART AND MAY BE TAKE A LONG TIME TO BE FIXED MY CAR I START HAVING PROBLEMS MANY TIMES TO START I CALL CHRYSLER GROUP RECALL ASSISTANCE CENTER AND STILL NO ANSWER THEIR DON'T HAVE ENOUGH PARTS AND MY CART ALREADY DIE COMPLETE AT ENTRANCE OF FREEWAY PLEASE HELP ME TO RESOLVE THIS PROBLEM BEFORE SOMETHING HAPPEN THANK VERY MUCH !!! *TR
FIRST HAD A PROBLEM WITH CAR SHUTTING DOWN AND WOULD NOT START SO I BOUGHT A BATTERY,BECAUSE IT KEPT DRAINING THEN STARTER MADE NOISE HAD TO REPLACE IT , THEN MY CAR STARTED OVER HEATING SO I WAS TOLD IT WAS THE RESERVOIR SO I BOUGHT ONE , NOW MY TRANSMISSION SLIPS IN REVERSE. I'M STILL HAVING PROBLEMS WITH SHUT DOWNS NO STARTING, EVERYTHING IS ACTING UP ALL OVER AGAIN. *TR
VEHICLE HAS FAILED TO START MULTIPLE TIMES. STARTED OCCURRING AROUND 20,000 MILES. TURN THE KEY AND ONLY HEAR A CLICK. SOMETIMES AFTER WAITING A FEW HOURS THE VEHICLE STARTS. HAVE REPLACED THE VEHICLE BATTERY BUT THAT DIDN'T MAKE A DIFFERENCE. TYPICALLY, AFTER MOVING/WIGGLING THE SHIFTER AND RETURNING TO PARK, THE CAR STARTS. THIS NO LONGER WORKS. TRIED LOCKING/UNLOCKING DOORS WITH MULTIPLE KEY FOBS, TRIED USING A DIFFERENT KEY IN THE IGNITION BUT CAR WILL NO LONGER START. CURRENT MILEAGE AROUND 58,000. *TR
THE 2010 DODGE JOURNEY WE OWN HAS JUST BEEN ONE PROBLEM AFTER ANOTHER. WE DID NOT PURCHASE IT NEW, WE PURCHASED IT PRE-OWNED FROM THE DODGE DEALERSHIP. BUT WE HAVE PAID TO KEEP IT UP AND STAY AHEAD OF MOST PROBLEMS BUT THERE ARE SEVERAL THAT ARE REOCCURING AND NOTHING SEEMS TO MAKE THEM ANY BETTER. THE LIGHTS ON THE DASHBOARD WILL LIGHT UP AND WHEN YOU TAKE IT IN TO BE LOOKED AT THERE IS NOTHING THAT CAN BE FOUND WRONG WITH IT. THE BRAKES SEEM TO GO BAD PRETTY FREQUENTLY. WE ARE CONSTANTLY GETTING THE LIGHT THAT TELLS US THAT THE ESC IS DISABLED AND WHEN YOU TAKE IT TO GET SOMEONE TO LOOK AT IT THEY CANNOT FIND WHAT IS CAUSING THIS. IT JUST SEEMS LIKE WE ARE PUTTING MORE AND MORE MONEY INTO THE 2010 DODGE JOURNEY WE OWN. CONSTANTLY PAYING A MECHANIC TO LOOK AT IT AND FIX THE MOST RECENT ISSUE THAT ARISES FROM THE WARNING LIGHTS ON THE DASH. WE CANNOT TRADE IT IN BECAUSE WE STILL OWE ON THE VEHICLE AND WE CANNOT AFFORD AN INCREASE IN THE PAYMENT. DODGE DOES NOT ADMIT THAT IT IS A DEFECTIVE MODEL OR THAT THERE IS ANYTHING THAT IS CAUSING THIS. I AM HOPING THAT SOMEONE WILL LOOK INTO THE 2010 DODGE JOURNEY AND ALL IT'S PROBLEMS AND GIVE SOME SORT OF RELIEF TO THOSE OF US WHO PURCHACED ONE OF THESE PROBLEM CARS WITHOUT KNOWING THAT THE BRAKES WOULD CONSTANTLY GO BAD AND THERE WILL BE A LITTLE "DEMON" IN THE CAR THAT FLIPS THE LIGHTS ON AND OFF ON THE DASHBOARD WHENEVER HE FEELS LIKE IT. I KNOW I CANNOT BE THE ONLY PERSON THAT HAS HAD NOTHING BUT TROUBLE WITH A 2010 DODGE JOURNEY.
DRIVING ON THE I95 SOUTH GOING 55 MPH A RED LIGHT CAME ON AND THEN CAR STARTING DOWN. THE ELECTRICAL LIGHTS ON THE DASH BOARD CAME ON AND THE CAR STARTED MOVING OVER TO THE SIDE AND I FINALLY STOPPED THE CAR AT THE BEGINNING OF THE OFF RAMP AT EXIT 15. *TR
OUR VEHICLE WORKED FINE AFTER PURCHASE UP UNTIL SOMETIME IN APRIL. THEN OUR HORN STARTED HONKING UNCONTROLLABLY FOR NO REASON. NOTHING I DID WOULD SHUT IT OFF SO I ENDED UP TAKING OUT THE FUSES UNTIL WE COULD GET IT FIXED. EVENTUALLY OUR BATTERY DIED FOR SEEMINGLY NO REASON AND WE HAD TO HAVE IT REPLACED AS WELL AS TRY AND GET THE HORN FIXED. ORIGINALLY THE DEALERSHIP THOUGHT IT WAS ALL THE CAUSE OF THE BATTERY DYING BUT EVENTUALLY CONCEDED THAT IT WAS A WIRING PROBLEM. WE TOOK IT TO GET THAT FIXED AND WERE WITHOUT A VEHICLE FOR A MONTH. WHEN THEY FINALLY FIXED AND RETURNED IT WAS FINE FOR ABOUT A WEEK BUT THEN THE HORN STARTED HONKING FOR NO REASON AGAIN. BY THE TIME THE TOW TRUCK GOT IT TO THE DEALERSHIP IT HAD STOPPED AND THE MECHANICS COULD NOT DIAGNOSE THE ISSUE, HOWEVER NOW IT HAS STARTED AGAIN. I THEN HEARD ABOUT THE TIPM ISSUE WITH THE CHRYSLER MODELS AND IT SOUNDS AS THOUGH MY VEHICLE MAY BE SHOWING SIGNS OF THE SAME ISSUE. I WAS ADVISED TO MAKE A REPORT HERE. ANY INFORMATION ON HOW AND WHEN THIS WILL BE RECTIFIED WOULD BE GREATLY APPRECIATED. *TR
MY HUSBAND STOPPED BY THE HOUSE DURING HIS BREAK, AT THIS TIME THE CAR WAS FINE. WHEN HE WENT TO GO BACK TO WORK THE WINDOWS WERE ALL DOWN AND THE DOORS WERE UNLOCKED. THIS HAPPENED LAST WEEK AS WELL. ON FIVE DIFFERENT OCCASIONS WHILE DRIVING THE CAR WOULD SHUT OFF. THE FIRST TIME THIS HAPPENED I ALMOST RAN INTO THE SIGN AND POSTAL BOX ON THE SIDE WALK. TWO TIMES IT WAS AT A STOP LIGHT. THE OTHER TWO TIMES IT WAS WHILE DRIVING, DURING THESE TWO TIMES WE WERE ABLE TO GET THE CAR IN THE TURNING LANE. WHEN WE TOOK THE CAR IN THE MECHANICS TOLD US THAT THE CHIP IN THE KEY WAS BAD AND THAT IS WHY THE CAR STOPPED. BUT RECENTLY AFTER TAKING IT TO A DIFFERENT MECHANIC WE LEARNED ABOUT THE RECALLS. TO BE HONEST I AM VERY SCARED TO DRIVE THIS VEHICLE ESPECIALLY WITH MY KIDS. IS THERE A PROGRAM FOR THESE VEHICLES TO BE PURCHASED BACK SO THAT I CAN GET A SAFER CAR? *TR
I WAS TRAVELING 70 MPH AND ENGINE JUST STOPPED RUNNING NO POWER STEERING BRAKES I WAS ABLE TO GET TO SIDE OF HIGHWAY WITHOUT ACCIDENT. CAR WOULD NOT START AGAIN UNTIL 20MINUTES LATER THEN CAR HAS RUN FINE *TR
AS OTHERS HAVE POSTED, MY CAR WILL HONK RANDOMLY WITHOUT BEING TOUCHED. THIS CAN HAPPEN WHEN DRIVING, WHEN IT IS SITTING PARKED, HOT OR COLD. IT HAPPENS WHENEVER AND WHEREVER IT FEELS LIKE IT. I HAVE HAD IT CHECKED TWICE NOW AND SUPPOSEDLY UPGRADED THE ELECTRICAL SYSTEM, BUT AFTER A WEEK IT STARTED UP AGAIN. I HAVE HAD OTHER ELECTRICAL ISSUES WITH THIS VEHICLE IN THE PAST AS MY WINDSHIELD WIPERS WOULD GO CRAZY AND MY SIGNAL LIGHTS WOULD NOT WORK WHEN THIS HAPPENED. A PART WAS REPLACED THEN THAT HAD STOPPED. I AM NOW OUT OF WARRANTY AND OF COURSE IT IS ACTING POSSESSED. I AM AFRAID THAT OTHER ELECTRICAL ISSUES MAY HAPPEN AS WELL AS THIS VEHICLE IS NOT EVEN 4 YEARS OLD AND HAVING ALL THESE ISSUES. *TR
I PURCHASED A NEW DODGE JOURNEY IN APRIL 2010. I HAVE HAD THE ROTORS REPLACED IN MAY 2010, APRIL 2011, JUNE 2012, JULY 2013, AND THE ROTORS NEED REPLACE ONCE AGAIN. THIS IS FIVE TIMES IN FOUR YEARS! THE CAR HAS ABOUT 43,000. I PAID LAST APRIL 2014 TO HAVE THE REAR BRAKES REPLACED AND THE BACK ROTORS RE-SURFACED. PLUS I REPLACED THE TIRES WHICH WERE $1200.00. THE WORST PROBLEM THAT I AM HAVING IS THE TOTAL LOSS OF ELECTRONICS WHEN WE HIT A BUMP. THE LIGHTS, HEAT/AIR, ALL ELECTRONICS GO OUT. MY FEAR IS THAT WHEN THIS HAPPENS THE AIR BAGS DON'T WORK EITHER. THERE IS SOMETHING WRONG WITH HOW THE KEY FOB FITS INTO THE DASH BOARD. I'M NOT ABLE TO TRADE VEHICLES AT THIS POINT. I FEEL LIKE THIS CAR IS GOING TO MAKE ME GO BANKRUPT. I FEAR THAT THE BRAKES/ROTORS WILL FAIL OR THE ELECTRONIC ISSUE WILL CAUSE ME TO WRECK WITH MY LITTLE GIRL IN THE CAR. WHAT CAN I DO? *TR
2010 DODGE JOURNEY SXT AWD COMPLETELY SHUT OFF WHILE DRIVING 55 MPH. PULLED TO THE SIDE OF THE ROAD AND WOULD NOT START BACK UP FOR A FEW MINUTES, DASH, LIGHTS, ETC. WOULD TURN ON BUT CAR WOULD NOT START. FINALLY STARTED AND DROVE TO WORK. VEHICLE ALSO WILL NOT START 80% OF THE TIME YOU TURN THE KEY. SOMETIMES LIGHT AND DASH WILL COME ON BUT CAR WILL NOT TURN OVER FOR A FEW MINUTES, OTHER TIMES IT STARTS ON FIRST TURN. ONLINE RESEARCH SHOWS VERY COMMON ISSUES WITH THIS VEHICLE. *TR
WHEN DRIVING VEHICLE, THE POWER IN THE CAR GOES OUT. THIS INCLUDES LIGHTS, TURN SIGNALS, AC OR HEAT, RADIO, EMERGENCY SIGNALS,ETC. IN ORDER TO RECTIFY THIS, I MUST PULL OVER, TURN THE ENGINE OFF, AND RE-START THE CAR. THIS HAPPENS INTERMITTENTLY BUT AS OF LATE, IT IS HAPPENING VERY FREQUENTLY. A STAR CASE HAS BEEN OPENED WITH CHRYSLER. THE CAR HAS BEEN DIAGNOSED TWICE BY A CHRYSLER DEALER (AUG 2013 AND MAY 2014). THE PROBLEM COULD NOT BE DIAGNOSED AND HAVE BEEN TOLD THAT "IT IS WORKING AS DESIGNED". *TR
DATE 05/13/2014 MESSAGE: DEAR SIR THIS COMPLAINT IS IN REGARDS TO THE 2010 DODGE JOURNEY, CHRYSLER'S AND THE NHTSA TOTAL DISREGARD FOR THE SAFETY OF ITS OWNERS AND THE PUBLIC AT LARGE.THE BRAKES CONTINUE TO WARP DUE TO A ENGINEERING ISSUE WHICH IS BEING IGNORED BY THE NHTSA AND CHRYSLER.HELP US BEFORE SOMEONE DIES, FOR YOUR INFORMATION [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I AM A MECHANIC AND MY MOTHER OWNS A 2010 DODGE JOURNEY IT HAS 60000 ON THE ODOMETER AND I HAVE REPLACED THE ROTORS/PADS 3 TIMES WITH NAPA PREMIUM GRADE NOT THE JUNK FACTORY MY SELF. THE FRONT ONCE AND THE BACK ALL 3 TIMES. THE STEALERSHIP HAS DONE THEM 2 TIMES ON ALL FOUR CORNERS. NO RECALL THE DEALERSHIP SAID EVERYONE THEY SOLD HAS COME IN WITH THE SAME ISSUE (MOSTLY THE REAR MULTIPLE TIMES). NOT EVEN A SERVICE BULLETIN... HOW IS THIS POSSIBLE? HOW MAY TIMES IS THIS GOING TO HAPPEN? CONSUMER PROTECTION NEEDS TO GET ON THIS AND FILE A CLASS ACTION LAWSUIT. ALSO SAME ISSUE TRYING TO FIND TIRES FOR THIS CAR WAS A REAL PROBLEM. SHE PAID THE SAME AMOUNT FOR THE TIRES AS I DID FOR 33" M/TS FOR MY EXPEDITION. *TR
GOT BACK INTO CAR AT A CONVENIENT MART. STARTED IT AND THE ENGINE REVVED UP. EVERYTHING SHUT DOWN AND THEN THE ALARM STARTED GOING OFF. COULD NOT START THE CAR OR STOP THE ALARM. TOWED TO DEALER AND DEALER CANT GET IT TO COMMUNICATE WITH SCANNER. THEY CANT FIND WHAT IS WRONG. I HAVE FOUND SEVERAL COMPLAINTS ON THE ELECTRICAL SYSTEM AND DON'T UNDERSTAND WHY NO RECALLS BEFORE SOMEONE GETS HURT ! *TR
I AM CURRENTLY THE OWNER 2010 DODGE JOURNEY AWD. I HAVE HAD TO REPLACE TIRES, BRAKES, AND ROTORS NUMEROUS TIMES; NOISE FROM DRIVER DOOR, WINDOWS ROLLING DOWN AND DOORS UNLOCKING BY THEMSELVES, HARD SHIFTING IN AUTOMATIC TRANSMISSION,CAR PULSATES/STEERING WHEEL VIBRATES VIOLENTLY WHEN BRAKING STARTING AT ABOUT 40 MPH. I HAVE FREQUENT PROBLEMS WITH THE LOCKS AND ALARM WHEN TEMPERATURES DROP BELOW 40 F, CAR DOES NOT ALWAYS LOCK OR UNLOCK USING EITHER KEY FOB OR BY PRESSING BUTTON IN CAR, MUST PRESS IT MULTIPLE TIMES. LOCK MECHANISM COULD BE HEARD ATTEMPTING TO TURN, LOCK NEXT TO WINDOW APPEARED TO BE JUMPING SLIGHTLY. I HAVE BEEN HAVING PROBLEMS WITH MY CAR NOT STARTING FOR SEVERAL MONTHS. I WOULD HAVE TO TAKE THE KEY FOB OUT, TURN IT AROUND, AND INSERT IT AGAIN. IT SHUT OFF ON ME AS I WAS DRIVING 65MPH ON A MAIN HIGHWAY.. ALMOST CAUSING A CRASH. RAN A DIAGNOSTIC AND IT CAME BACK THAT MY MODULE WAS BAD, I CHECKED ONLINE AND IT SEEMS THERE WAS A RECALL ON THIS MODULE BUT ONLY FOR THE "RING." I CONTACTED THE CHRYSLER AND AFTER TWO WEEKS OF GOING BACK AND FORTH WITH THEM AND THE DEALERSHIP, THEY INFORMED ME THEY WOULD NOT HELP DUE TO HIGH MILEAGE AND OUT OF WARRANTY. WE ARE TOLD ONLY DEALERSHIPS CAN GET THIS PART, INSTALL IT, AND PROGRAM IT. MY GOOGLE SEARCHES ON THIS ISSUE SHOWS WAY TOO MANY RESULTS FOR THIS NOT TO BE A SERIOUS ISSUE THAT CHRYSLER REFUSES TO TAKE RESPONSIBILITY FOR. A RECALL NEEDS TO BE DONE ON THIS PART AS WELL WITH ALL OF THE 2010 DODGE JOURNEY'S NOT JUST THE ON
I AM CURRENTLY THE CO-OWNER ALONG WITH MY WIFE OF 2010 DODGE JOURNEY AWD . WE LIVE IN NORTHWESTERN ERIE COUNTY, PENNSYLVANIA. THIS AREA TRADITIONALLY RECEIVES 86 PLUS INCHES OF SNOW, AND SNOW COVERED ICY ROADS ARE THE NORM DURING THE SNOW SEASON. ON 5 MARCH 2014, MY WIFE NOTICED THAT THE LOW TIRE PRESSURE DASHBOARD WARNING LIGHT WAS ACTIVATED. I ATTRIBUTED THE SIGNAL TO THE LOW AIR TEMPERATURE WHICH WAS BELOW 0 DEGREE F. ON 6 MARCH 2014 AFTER I DROVE THE CAR IN 20+ DEGREES F. THE WARNING LIGHT REMAINED ACTIVATED. I TOOK THE VEHICLE TO MY LOCAL TIRE SHOP TO HAVE THE TIRE PRESSURE CHECKED BY THE PROFESSIONAL. THE OWNER/TECHNICIAN CHECKED THE AIR PRESSURE IN ALL TIRES. WHILE CHECKING TIRE PRESSURE, ONE RETAINING NUT (LOCATED ON THE OUTSIDE TIRE RIM) WHICH HOLDS THE TIRE SENSOR MONITOR (LOCATED INSIDE THE TIRE) SPLIT, AND ONE HALF OF THE NUT FELL ONTO THE FLOOR. UPON FURTHER INSPECTION THE REMAINING RETAINING NUTS WERE FOUND TO BE CORRODED, BUT NOT CRACKED. THE TECHNICIAN/OWNER EXPLAINED TO ME WHAT THE PROBLEM WAS, AND WHAT THE RESULTS COULD BE IF THE SENSOR MONITOR WAS NOT IMMEDIATELY REPLACE. HE ALSO GAVE ME EXAMPLES OF OTHER CUSTOMERS TO WHOM THE SAME THING HAD HAPPENED. THE BIGGEST DANGER ACCORDING TO HIM WAS A SUDDEN LOSS OF TIRE AIR PRESSURE WHICH COULD CAUSE AN ACCIDENT. HE STATED HE FINDS THE RETAINING NUT PROBLEM ONLY ON CHRYSLER/FIAT VEHICLES. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP WHERE AT MY EXPENSE THE TIRE PRESSURE SENSOR MONITOR WAS REPLACED. THE DEALERSH
PURCHASED VEHICLE NEW FROM DEALER. THE AIRBAG LIGHT STAYS ON WHEN OUTSIDE TEMP GETS BELOW 40 DEGREES. AFTER OWNING THE JOURNEY FOR A YEAR, WE HAVE HAD TO REPLACE TIRES, BRAKES, AND ROTORS AFTER ONLY 10,000 MILES; REPLACE A FAULTY BATTERY AND COMPLAINED TO DEALER ABOUT THE AIR NOISE AT DRIVER DOOR, WINDOWS ROLLING DOWN AND DOORS UNLOCKING BY THEMSELVES, HARD SHIFTING IN AUTOMATIC TRANSMISSION ALL WITHIN THE ODOMETER READING 15,000 MILES. *TR
PURCHASED NEW DODGE JOURNEY 2010 IN APRIL 2011. BASIC TYPE TIRES NEEDED TO BE REPLACED BY SEPTEMBER 2011 DUE TO WEAR. ATTEMPTED TO REPLACE WITH SNOW TIRES, NEEDED FOR SAFE WINTER DRIVING IN RURAL AREA WITH HEAVY SNOWFALL. ONLY TIRES THAT FIT WHEELS WERE ON NATIONAL BACK ORDER. USED SIZE/BRAND RECOMMENDED BY DEALERSHIP THAT ALMOST FIT IN OCTOBER 2011. SINCE THEN, I HAVE HAD TO HAVE ALL FOUR BRAKE ROTORS MACHINED, FRONT BRAKE PADS REPLACED FOR THIRD TIME NOW, NOT COVERED BY WARRANTY. CAR PULSATES/STEERING WHEEL VIBRATES VIOLENTLY WHEN BRAKING STARTING AT ABOUT 40 MPH. PULSATION/VIBRATION DOES NOT COMPLETELY GO AWAY EVEN IMMEDIATELY AFTER BRAKES WORKED ON/PADS REPLACED. I HAVE THE TIRES ROTATED EVERY 6 MONTHS, THIS DOES NOT HELP DECREASE PULSATION. AS OF JULY 2013, NO WINTER TIRES CAN BE FOUND THAT FIT THE CAR EXACTLY PER THE DEALERSHIP. CAR SLOWS DOWN TOO MUCH WHEN COASTING. GAS MILEAGE AVERAGES 17 MPG, CURRENT MILEAGE IS APPROX 43000. I HAVE FREQUENT PROBLEMS WITH THE LOCKS AND ALARM WHEN TEMPERATURES DROP BELOW 40 F, WHICH IS FROM OCTOBER TO MAY. CAR DOES NOT ALWAYS LOCK OR UNLOCK USING EITHER KEY FOB OR BY PRESSING BUTTON IN CAR, MUST PRESS IT MULTIPLE TIMES. CAR ALARM DOES NOT WORK CONSISTENTLY. IF CAR IS LOCKED WITH THE FOB, THE CAR DOES NOT ALWAYS LOCK BUT IS SOMETIMES "ARMED" AND THE ALARM FREQUENTLY GOES OFF WHEN THE DOOR IS OPENED. MUST PLACE KEY FOB IN IGNITION AND TURN CAR ON TO STOP ALARM. DRIVER SIDE DOOR FREQUENTLY WOULD NOT UNLOCK DURING WINTER, LOCK MECHANISM CO
I HAVE BEEN HAVING PROBLEMS WITH MY CAR NOT STARTING FOR SEVERAL MONTHS. I WOULD HAVE TO TAKE THE FOB KEY OUT, TURN IT AROUND, AND INSERT IT AGAIN. AFTER DOING THIS IT WOULD FINALLY START. ON JUNE 17, 2013, I STOPPED AT AN AUTO PARTS STORE TO GET SOMETHING AND THEN COULDN'T LEAVE. WHEN I PUT THE KEY IN, THE INDICATOR ON THE DASHBOARD READ BAD KEY. A COUPLE DAYS LATER I HAD THE CAR TOWED TO A DEALERSHIP TO GET A NEW KEY PROGRAMMED. THE ASSISTANT SERVICE MANAGER INFORMED ME HE RAN A DIAGNOSTIC AND IT CAME BACK THAT MY WIN MODULE WAS BAD AND I HAD TO REPLACE IT ALONG WITH 2 KEYS, A $968.00 BILL. I CHECKED ONLINE AND IT SEEMS THERE WAS A RECALL ON THIS MODULE BUT ONLY FOR THE "RING." MY CAR SUPPOSEDLY HAS HAD THIS PART REPLACED. I CONTACTED THE CHRYSLER AND AFTER TWO WEEKS OF GOING BACK AND FORTH WITH THEM AND THE DEALERSHIP, THEY INFORMED ME THEY WOULD NOT HELP DUE TO HIGH MILEAGE AND OUT OF WARRANTY. MY CAR STILL IS NOT FIXED BECAUSE OF FINANCIAL REASONS. WE ARE TOLD ONLY DEALERSHIPS CAN GET THIS PART, INSTALL IT, AND PROGRAM IT. MY GOOGLE SEARCHES ON THIS ISSUE SHOWS WAY TOO MANY RESULTS FOR THIS NOT TO BE A SERIOUS ISSUE THAT CHRYSLER REFUSES TO TAKE RESPONSIBILITY FOR. I RECALL NEEDS TO BE DONE ON THIS PART. *TR
OWN A 2010 DODGE JOURNEY, FRONT BRAKES SHIMMYED AT 20,000 MILES, CALLED DEALER NOT A COVERED PART. OWNER REPLACED FRONT BRAKES AND ROTORS, NO FURTHER PROBLEM THERE. ON FUEL MILEAGE HAS REDUCED FROM APPROX. 22 MILES TO GALLON TO 17 MILES TO GALLON. ALSO VEHICLE SLOWS DOWN TOO FAST UPON COASTING, FEELS LIKE DRAGGING. TIRES FROM KUMHO ARE GARBAGE, REPLACED ALL WITH DIFFERENT BRAND, WAS TOLD NO RECALL ON THOSE EITHER. TIRES WORE OUT AT 20,000 MILES, WAS TOLD BY TIRE DEALER THAT THOSE TIRES ARE FAULTY DUE TO WEAR OUT AT 15 TO 25,000 MILES. SAYS CHLYSLER KNOS ABOUT KUMHO BUT WONT RECALL THEM. OVERALL GETTING DISCOURAGED WITH CHYSLER PRODUCT, AND GETTING NO HELP ON PROBLEMS. DURING WINTER MONTH VEHICLE WENT INTO AWD DUE TO TIRES SLIPPING, MADE UGLY GRINDING NOISES AND SHAKE WHEN ACTIVATED, ALSO STUCK IN AWD. HAD TO BACK UP 500 OR MORE FEET TO GET IT TO UNLOCK OR DEACTIVATE. HAS NOT BEEN RIGHT SINCE, AND AGAIN TOLD NOT A COVERED PROBLEM. EVERYTIME I CALL ABOUT THESE PROBLEMS THEY SAY BRING IT IN BUT WARRENTY WILL NOT COVER, IM DISABILED AND I CANT AFFORD TO BRING IN AND PAY SHOP RATES JUST TO SAY ON PAPER NOT A WARRENTY PROBLEM, I HAVE TO PAY FOR REPAIRS. *TR
WHEN I LOCK AUTO SITS FOR AWHILE THEN UNLOCKS THE TWO FRONT DOORS AND DROPS WINDOWS HALF WAY BY ITSELF? *TR
WHILE DRIVING ALONG, NAVIGATIONAL SYSTEMS WENT BLANK, RADIO/PHONE/ETC WENT DEAD, AND TURN SIGNALS BECAME INOPERABLE (WAS ABLE TO USE EMERGENCY FLASHERS TO WARN OTHER DRIVERS WHILE CHANGING LANES). BROUGHT TO DEALER, WAS FOUND TO BE IGNITION MODULE DOES NOT WORK PROPERLY SO KEY ENDS UP IN INVALID POSITION - CAUSING SYSTEM FUNCTIONS TO NOT OPERATE. THERE WAS A RECALL FOR THIS IGNITION SWITCH, IN WHICH THEY P,LACED SPACERS TO KEEP THE SWITCH FROM ACTUALLY TURNING THE CAR OFF, BUT APPARENTLY, IT DOES NOT ACTUALLY FIX THE PROBLEM OF THE KEY GOING INTO THE WRONG POSITION, JUST REDUCES IT'S RANGE. THE MANUFACTURER CHARGED TO REPLACE THE DEFECTIVE IGNITION MODULE. *TR
BRAKES WOULD SHIMMY, TOOK TO DEALER ON MAY 30, 2012, REPLACED PADS ON FRONT AND RESURFACED ALL FOUR ROTORS, ONLY TO HAVE SAME PROBLEM ON DEC. 11, 2012, BRAKES WOULD SHIMMY. TOOK TO ANOTHER DEALER AND HAD ALL FOUR ROTORS RESURFACED ONCE AGAIN. *TR
PURCHASED DODGE JOURNEY IN DECEMBER OF 2011. HAVE ONLY DRIVEN 11,300 MILES. BOUGHT 4 NEW TIRES TWO MONTHS AGO. HAVE BEEN KEEPING UP WITH ALL REGULAR MAINTENANCE TO THE VEHICLE. WHEEL SHAKES TREMENDOUSLY WHEN APPLYING THE BRAKES. ALSO, CAR DRAGS WHEN RELEASING THE THROTTLE. A CAR CUT ME OFF AND I HAD TO BRAKE FAST. BRAKES DIDN'T FEEL LIKE THEY WERE WORKING PROPERLY. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT STATED THAT THERE WAS AN EXCESSIVE VIBRATION IN THE VEHICLE WHEN APPLYING THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY INFORMED HIM THAT THE ROTORS WERE FAILING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,000. UPDATED 08-09-12 *BF THE STATED THE BRAKE PADS WERE NOT WORN NOR WAS IT NECESSARY TO REPLACE THEM. THE VEHICLE HAS POOR FUEL MILEAGE AND LOSS OF POWER. THE VEHICLE DRAGGED INSTEAD OF COASTING WHEN RELEASING THE THROTTLE. THE VEHICLE OPERATES CORRECTLY IN NEUTRAL AND WITHOUT USING ALL WHEEL DRIVE. FUEL MILEAGE ALSO INCREASED. UPDATED 08/13/2012 *JS *TR
BRAKES WENT OUT AT 14,074; THEN AGAIN AT 20,811 MILES; AND AGAIN AT 36,201. THE VEHICLE IS TWO YEARS OLD. *JB
ON 3/14/2012 (31,604 MILES) WHILE PULLING OUT OF A PARKING SPACE THE TRANSMISSION STARTED TO GRIND AND THE VEHICLE LOST POWER. THE DEALER FOUND A STORED CODE R1790 AND RESET THE CODE UNABLE TO FIND FURTHER ISSUE. PICKED VEHICLE UP ON 3/15/2012 DROVE VEHICLE HOME. THE TRANSMISSION WAS NOTICEABLY SLIPPING AND WE WERE TOLD THAT IT WAS PERFORMING "NORMALLY" CONTINUED DRIVING THE VEHICLE UNTIL... 4/18/2012 (33,133 MILES) THE TRANSMISSION STARTED GRINDING AGAIN, VEHICLE LOST ALL POWER IN HEAVY TRAFFIC WHERE MY SON NARROWLY AVOIDED BEING HIT HEAD ON. VEHICLE HAD TO BE FLAT BED TOWED TO DEALER, WOULD NOT MOVE UNDER ITS OWN POWER. MULTIPLE CODES FOUND: P0841 LEFT REAR PRESSURE SWITCH RATIONALITY P0733 GEAR RATIO ERROR IN 3RD P0944 LOSS OF PUMP PRIME P1790 FAULT INNER AFTER SHIFT P0731/732/734 GEAR RATIO 1, 2, & 4 P0846 PRESSURE SWITCH RATIONALITY P0838 LC PRESSURE RATIONALITY. FOUND METAL IN TRANSMISSION PAN, DISASSEMBLED AND FOUND BAD PLANETARY AND DAMAGED UNDERDRIVE COMPOUNDER. REPLACED THE COMPOUNDER, REMOVED THE VALVE BODY AND RECONDITIONED AND FLUSHED THE COOLER. VEHICLE WAS RETURNED TO US ON 4/30/2012 AND STILL FEELS LIKE THE TRANSMISSION IS NOT OPERATING NORMALLY. *JS
WHEN DRIVING AT HIGHWAY SPEEDS 65-75 MPH AND HAVING TO BRAKE HARD THE STEERING WHEEL AND BRAKE PEDALS BEGIN TO VIBRATE VIOLENTLY AND THE BRAKES FEEL AS THOUGH THEY ARE NOT WORKING CORRECTLY? 2010 DODGE JOURNEY SXT WITH CURRENTLY 24K MILES. *TR
WENT ON A VACATION TO YELLOWSTONE NATIONAL PARK. ALL THE WAY OUT HAD INTERMITENT PULSATION OF THE STEERING WHEEL WHEN BRAKING AT HIGHWAY SPEEDS. FRONT DISCS AND BRAKE PADS WERE REPLACED BY DEALER AT 11921 MILES BECAUSE OF WARPED ROTORS.AFTER MANY MORE COMPLAINTS OF PULSATIONS WHEN BRAKING THE DEALER REPLACED THE REAR DISCS AND PADS AT 23184 MILES, ACCOUNT WARPED ROTORS. SO AFTER 6 1/2 MONTHS ( OCTOBER 10 ) THE FRONT ROTORS WERE WARPED AND 10 MONTHS LATER ( AUGUST 8, 2011 ) THE REAR ROTORS WERE WARPED. THE PULSATION HAS HAPPENED AGAIN ALREADY AND IT IS ONLY AUGUST 22 2011.EACH TIME I TAKE THE CAR IN FOR THE PULSATION PROBLEM THE DEALER SAYS HE TAKES IT FOR A RIDE AND FINDS NO PROBLEM. EACH TIME IT HAS HAD THE SAME MILEAGE IN AS THE MILEAGE OUT. I DON'T THINK THE DEALER EVEN TOOK IT FOR A RIDE BECAUSE HE ALREADY KNEW WHAT THE PROBLEM WAS.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT STATED THAT WHILE DRIVING APPAROXIMATELY 70 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. A FEW WEEKS LATER, THE CONTACT RECEIVED A RECALL NOTICE IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION). AN AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THE PARTS WERE NOT AVAILABLE, AND THEY WERE UNSURE AS TO WHEN THEY WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 36,000.
THIS COMPLAINT PERTAINS TO A LIMITED SUPPLY CHAIN PROBLEM WITH THE 2010 DODGE JOURNEY TIRE AND WHEEL COMBINATION WHICH MAY LEAD TO ACCIDENTS. MY 2010 JOURNEY HAS A CUSTOM TIRE SIZE OF 225/55/19, WHICH IS HOW DODGE DESIGNED IT. KUHMO IS THE ONLY TIRE MFG THAT SUPPLIES THIS TIRE SIZE. IN MAY OF 2011 I HAD ONE TIRE FAILURE AND IT TOOK APPROX. 12 DAYS TO LOCATE A TIRE DUE TO A NATIONAL BACK ORDER. THAT RESULTED IN ME RIDING ON MY SMALLER SPARE TIRE DURING THAT TIME. ON JULY 4TH 2011 WE HAD ANOTHER TIRE FAIL AND AGAIN THERE IS NO REPLACEMENT AVAILABLE DUE TO THE CUSTOM TIRE SIZE AND KUHMO'S NATIONAL TIRE SHORTAGE. I AM NOW RIDING ON MY SPARE AGAIN WHILE MY MECHANIC SEARCHES NATIONALLY FOR A TIRE. MY RECOMMENDATION IS THAT YOU ALERT DODGE/CHRYSLER OF THIS ISSUE AND HAVE THEM FIND AN ALTERNATE SUPPLIER OF THIS CUSTOM TIRE SIZE. *TR
WITH LESS THAN 6000 MILES ON MY 2010 DODGE JOURNEY, I NOTICED THAT THE STEERING WHEEL WAS BEGINNING TO SHAKE WHEN THE BRAKES WERE APPLIED. WHEN I TOOK THE VEHICLE IN TO HAVE THE TIRES ROTATED, I HAD THE DEALERSHIP THAT I BOUGHT THIS VEHICLE FROM LOOK AT THE PROBLEM. THEY TOLD ME THAT THE FRONT ROTORS WERE WARPED AND HAD TO BE REPLACED. THIS VEHICLE IS NOT DRIVEN HARD, THE BRAKES ARE NOT SLAMMED, NO JACK RABBIT STARTS. I FIND THAT THE ROTORS NEEDING TO BE REPLACED WITH LESS THAN 6000 MILES ON THE VEHICLE UNACCEPTABLE. I FEEL THAT THIS VEHICLE IS UNSAFE, AND THE BRAKES ARE ONE OF THE MOST IMPORTANT SAFETY FEATURES ON A VEHICLE. *TR
DODGE JOURNEY, ENGINE COMPLETE POWER DOWN/SHUT DOWN; LOSS OF ALL FUNCTION IN THE CAR, NO STEERING, NO BRAKES, NO LIGHTS
ON MARCH 18, 2007 WHILE BEING DRIVEN ON A SECONDARY ROAD, OUR 2010 DODGE JOURNEY, CLASS 1B3H80100, BEGAN HAVING SOME SORT OF ELECTRICAL PROBLEM, DASHBOARD WARNING LIGHTS CAME ON, INTERIOR LIGHT STARTED GOING OFF AND ON, AND THEN THE VEHICLE CUT OFF ENTIRELY. IN ADDITION, THE BRAKES DON'T SEEM TO BE FUNCTIONING CORRECTLY. THE VEHICLE WAS TAKEN TO THE DEALER WITH 3 SEPARATE RECALL/WARRANTY NOTICES FOUND WHICH APPEAR TO COVER BRAKES, DASHBOARD LIGHTS AND MOST IMPORTANTLY, THE STARTER ISSUE. THE DEALER STATED THEY WERE AWARE OF ONLY 1 RECALL. THEY INDICATED THAT SINCE IT WAS NEAR CLOSING TIME, THEY COULD NOT ADDRESS THE ISSUES UNTIL MONDAY. MY DAUGHTER AND HER 2 INFANTS USE THIS CAR. WHEN I PURCHASED IT, THE DEALER MENTIONED IT HAD BEEN 'RETURNED' AND HAD VERY LOW MILEAGE. WHEN ASKED WHY IT WAS RETURNED, THEY STATED THAT THE PREVIOUS OWNER BOUGHT MANY VEHICLES FROM THEM, AND JUST NEEDED SOMETHING DIFFERENT. THE POTENTIAL DANGER OF AN ACCIDENT RESULTING FROM THE VEHICLE SHUTTING OFF WHILE IN MOTION NEEDS TO BE ADDRESSED SO THAT NO ONE IS SERIOUSLY INJURED. THANK YOU. *TR
PREMATURE BRAKE WEAR. *TR
2010 DODGE JOURNEY ONE OF THE PISTONS KEEPS MIS-FIRING AND THE CAR SHAKES BADLY AT MEDIUM SPEEDS (55-70). WILL BE SECOND TIME TAKING CAR IN FOR THE SAME ISSUE. *TR
I OWN A 2010 DODGE JOURNEY. WHENEVER THE CRUISE CONTROL IS ENGAGED AND THE CAR'S SPEED INCREASES TO A SPEED OF APPROXIMATELY FIVE MILES PER HOUR OVER THE CRUISE CONTROL SETTING, WHEN YOU ARE TRAVELING DOWNHILL, FOR EXAMPLE, THE CAR WILL VIOLENTLY DOWNSHIFT AND THE ENGINE'S RPMS WILL RISE TO OVER 5000 RPMS UNLESS YOU DISENGAGE THE CRUISE CONTROL. THE DOWNSHIFT IS VIOLENT AND COULD RESULT IS A LOSS OF CONTROL IF YOU ARE ON A LESS THAN A CLEAR, DRY ROAD SURFACE. THE CAR WAS TAKEN TO THE DEALERSHIP AND WE WERE TOLD THAT THE ISSUE WAS KNOWN BUT NO FIX WAS AVAILABLE. I WAS TOLD NOT TO USE THE CRUISE CONTROL UNLESS THERE WERE DRY DRIVING CONDITIONS. MY CONCERN IS THAT THERE MAY BE HIDDEN DAMAGE DONE TO THE CAR DUE TO THE VIOLENT NATURE OF THE SHIFTING AND I MAY LOSE CONTROL, EVEN ON DRY SURFACES AS THE SHIFTING IS SURPRISING AND VIOLENT. *TR
PREMATURE BRAKE WEAR 2009 DODGE JOURNEY. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Dodge Journey Awd → · Every Journey Awd year → · How the figures are calculated →