RECALL REPAIR COMPLETED ON THE 0-RING (98V-184), HOWEVER AFTER REPAIR ENGINE CONTINUALLY STALLS, NOT ABLE TO BE RECTIFIED. MJS
1996 Dodge Intrepid complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
WHILE DRIVING CONSUMER NOTICED GAS FUMES IN THE CAR, AND THE FUMES KEPT GETTING STRONGER AND STRONGER. VEHICLE WAS TAKEN TO GARAGE. MECHANIC INFORMED CONSUMER OF A SERIOUS FUEL LEAK. FUEL WAS LEAKING ONTO THE MANIFOLD FROM THE FUEL RAILS AND O-RINGS. A PUDDLE OF FUEL HAD FORMED THAT COULD HAVE IGNITED. *AK
WHILE GOING 35MPH VEHICLE STARTED MAKING A CLUNKING NOISE. ANOTHER DRIVER NOTICED TIRE LOOSE & INFORMED THE DRIVER IT WAS GOING BACK & FORTH & ABOUT TO FALL OFF. THE RIGHT REAR AXLE HAD BROKEN. MANAGED TO GET TO A SERVICE STATION. THEN HAD VEHICLE TOWED TO DEALERSHIP FOR REPAIRS. VEHICLE WAS NEVER INVOLVED IN A CRASH NOR WAS ANYTHING HIT THAT WOULD CAUSE TRACKING ARM TO BREAK. *AK
STEERING RACK BUSHINGS,SWAY BAR LINKS,AND INNER AND OUTER TIE ROD ENDS. EXPERIENCED LOSS OF STEERING CONTROL, BARELY AVOIDING A MAJOR ACCIDENT WITH CHILDREN IN CAR.
WHILE DRIVING VEHICLE THERE IS A KNOCKING NOISE AND VIBRATION WHICH POSSIBLY COULD CAUSE A LOSS OF CONTROL AND CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
WITHOUT APPLYING BRAKES GEAR CAN BE MOVED INTO ANY OTHER GEAR, CAUSING SAFETY HAZARD. *AK
THE VEHICLE PULLS TO ONE SIDE WHEN BRAKING OR ACCELERATING AND THE STEERING IS UNCONTROLABLE DUE TO THE BUSHING COMING LOOSE ON THE INNER TIE ROD. DEALER HAS FIXED PROBLEM. *AK
NO SUMMARY
DEFECTIVE BUSHING MALFUNCTIONED, CAUSING THE VEHICLE TO VIBRATE HARSHLY WHICH MAY CAUSE LOSS OF VEHICLE CONTROL. THIS HAPPENED TWICE. DEALER COULD NOT DETERMINE THE CUAUSE, BUT KEPT REPLACING THE BUSHING. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHILE MAKING A LEFT TURN STEERING WHEEL WOULD NOT RETURN FOR NORMAL DRIVING. PLEASE PROVIDE FURTHER INFORMATION. *AK
THERE WAS A LEAKAGE WITHIN THE WATER PUMP. CONSUMER HAD WATER PUMP REPLACED TWICE, AND WATER PUMP IS LEAKING AGAIN. AND DEALER STATES THAT THE PROBLEM IS COMING FROM THE ENGINE TOO. *AK
CONSUMER WAS PULLING OUT OF THE PARKING LOT WITH THE STEERING WHEEL TO THE LEFT WHEN THERE WAS A LOUD NOISE COMING FROM THE VEHICLE.RACK PINION BOLTS BROKE, CAUSING THE STEERING WHEEL TO SPIN, AND THE TIRES WENT STRAIGHT. *AK THE FOUR BOLTS HOLDING THE STEERING HOUSING TO THE FIREWALL FAILED CAUSED THE STEERING TO FAIL. *YH
THE RUBBER THAT FITS BETWEEN THE INNER TIE ROD (ITE) AND THE BOLT THAT ATTACHES THE ITR TO THE STEERING GEAR WAS COMPLETELY WORN AWAY
INTERMITTENTLY WHILE AT A STOP VEHICLE LURGED FORWARD AND STALLED AT AN INTERSECTION WHICH ALMOST CAUSED A CRASH 2X. DEALER COULD NOT DETERMINE THE CAUSE. DEALER WANTS TO INSTALL A "CO-PILOT" SO THEY CAN DETERMINE A PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
ALL OF THE PROBLEMS HAVE BEEN REPORTED TO THE DEALER, AS WELL AS THE CHRYSLER CORPORATION. THE FUEL LINE PROBLEM WAS CORRECTED. THE TIE RODS WERE CORRECTED, BUT THE PROBLEM RECURRED. THE DELEARSHIP CLAIMS THEY CANNOT REPORDUCE THE PROBLEM WITH THE VEHICLE DYING. CHRYSLER CORPORATION WOULD NOT OFFER ASSSISTANCE WITH ANY OF THE PROBLEMS. THE DEALERSHIP HAD THE VEHICLE IN FOR VARIOUS PROBLEMS 25 TIMES IN LESS THAN 3 YEARS. I AM UNABLE TO TAKE THE VEHICLE OUT OF TOWN AT ALL, FOF FEAR IT IS NOT SAFE TO DRIVE AT HIGHWAY SPEED.
VEHICLE HAS A PROBLEM WITH THE HEADLIGHT AND DIMMER, WHEN TURNNING THE DIMMER THE HEADLIGHTS WILL SHUT OFF. DEALER HAS BEEN CONTACTED. *AK
WATER PUMP FAILED. YH
LEFT FRONT THE TIRE ROD IS BRUSHING AGAINST THE ROTORS.
HAD RECEIVEDNOTICE #98V184000 IN THE MAIL. CONTACTED DEALERSHIP TO HAVE "O" RINGS REPLACED. VEHICLE TOWED TO DEALER DUE TO FUEL LEAKAGE. THE "O" RINGS HAD BROKEN & WERE NOT TO B E REPLACED. THEY WERE NOT SEALING. THE REMEDY FAILED TO WORK. *AK
INTERMITTENTLY THE BATTERY GOES DEAD. THE DEALER HAS NOT BEEN ABLE TO DUPLICATE OR REPAIR THE PROBLEM. *AK
THE HEADLIGHT MOUNTS BROKE CAUSING EXTREME STOPPING CONDITIONS. THE HEADLIGHTS FLICKER CAUSING DISTRACTION TO OTHER VEHICLES WHICH MAY RESULT IN COLLISION. CONSUMER CONTACTED DEALER AND MANUFACTURER. *AK *YC
VEHICLE WANDERED BADLY. REPLACED RACK & PINION. THEN FOUND BROKEN FRAME WELD FROM FACTORY. FACTORY REPAIRED WELD. PROBLEM NOT SOLVED . CAR WANDERS AND WEARS OUT TIRES RAPIDLY
RECALL WORK NOT COMPLETED DUE TO SCHEDULING PROBLEMS WITH THE DEALERSHIP (98V-184).MJS
ENGINE CONTINUOUSLY OVERHEATS. WATER LOSS COMING FOR SOMEWHERE, POSSIBLY THE WATER PUMP. THE WATER LOSS NEVER REACHES THE GROUND. *AK
STEERING TIE RODS COLLASPED WHILE DRIVING. THE DEALER HAS BEEN NOTIFIED. *AK
THE VEHICLE WAS PARKED IN THE GARGAGE AND THE OWNER CAME OUT AND NOTICED THAT THE VEHICLE HAD BLOWEN UP AND WAS TOTALED. OWNER NEVER NOTICED ANY DEFECT IN THE VEHICLE THAT WOULD CAUSE THE VEHICLE TO CATCH ON FIRE. *AK
RACK AND PINION FAILED CAUSING THE BOLTS AND TIE ROD TO SHEAR OFF, LOSS OF STEERING CONTROL. MJS
TIE RODS ARE DEFECTIVE, CAUSING STEERING TO BECOME LOOSE, RESULTING IN LOSS OF CONTROL. 2. A LEAK FROM WATER PUMP IS DRIPPING ONTO TIMING BELT, POSSIBLY STRETCHING THE BELT, AND RUINING ENGINE. ALSO, DEALER HAS REPLACED RACK AND PINION STEERING. *AK
WATER PUMP HAS BEEN REPLACED 3 TIMES BY DEALER, AND PROBLEM STILL EXISTS. MANUFACTURER HAS BEEN NOTIFIED. *AK
TRANSMISSION NEEDED TO BE REPLACED AFTER ONLY 46,200 MILES. MECHANIC SAID IT WAS CAUSED BY SOMTHING BREAKING LOOSE INSIDE
STEERING RACK BUSHINGS DETERIORATED WHICH COULD POSSIBLY LEAD TO LOSS OF STEERING CONTROL. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
I HAD TO HAVE MY CAR TOWED TO OUR LOCAL GARAGE BECAUSE OF THE WATER PUMP WENT. FROM WHAT THE GARAGE MECHANIC TOLD ME WAS THAT IT WAS LEAKING FOR A WHILE WITH OUT BEING NOTICED. IN TURN, BECAUSE OF THE LEAK IT RUINED THE TIMING BELT WHICH ALSO HAD TO BE REPLACED ALONG WITH THE WATER PUMP. MY MECHANIC TOLD ME THAT IT IS HIGHLY UNUSUAL FOR A WATER PUMP TO GO ON A 4 YEAR OLD CAR WITH NOT THAT MUCH MILEAGE. THIS VISIT TO THE GARAGE COST ME $500.47 (PARTS & LABOR). *AK
TRANS AXLE FLUID HOSE CAME LOOSE, CAUSING FLUID TO RUN OUT OF THE HOUSING, RESULTING IN DAMAGE TO TRANS AXLE AND LOSS OF POWER. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED.*AK *ML
WHILE DRIVING TIE ROD DISENGAGED FROM THE RACK AND PINION, CAUSING LOSS OF STEERING CONTROL. PLEASE GIVE ANY FURTHER DETAILS. *AK
VEHICLE EXPERIENCED FAILURE OF THE 0-RINGS PRIOR TO RECALL NOTICE (98V-184). MJS
RECALL 98V184000 RECEIVED IN MAIL. CONTACTED DEALER. TOOK VEHICLE FOR REPAIRS FOR FUEL LEAKAGE. IN THE PROCESS OF REPAIRS, THE MANIFOLD WAS BROKEN. DEALER INFORMED OWNER MANIFOLD ON BACK ORDER SINCE 10 MAR 99. *AK
WHILE DRIVING ON THE INTERSTATE THE SUN ROOF BLEW OFF THE VEHICAL, CAUSING OTHER VEHICALS BEHIND TO SWERVE IN ORDER TO MISS THE SHATTERING GLASS. FORTUNATLY, NO ONE WAS INJURED AND NO FUTHER DAMAGE CAUSED. AT THE TIME OF THE INCIDENT THE SUNROOF WAS IN THE CLOSED POSITION WITH THE INTERIOR SUN SHADE ALSO BEING CLOSED. THE CAR WAS TRAVELING ON THE INTERSTATE AT APPROXIMATELY 70MPH. THERE WAS EXTRA WIND NOISE NOTED RIGHT BEFORE THE SUN ROOF BLEW OFF. THIS INCIDENT COULD NOT POSSIBLY BE DUE TO NORMAL WEAR AND TEAR OF A VEHICLE. ALL THE LOCAL DEALERS AGREED THAT CHRYSLER SHOULD BE HELD ACCOUNTABLE, BUT SINCE IT WAS BEYOND THE WARRANTY THEY WERE UNABLE TO ASSIST ME. THE SERVICE MANAGER, FRANK BEARS, AT GULF COAST DODGE IN FORT MYERS, FL ADVISED ME TO CONTACT THE CHRYSLER CORP., GIVING ME THEIR 800 NUMBER. HE TOLD ME TO USE PHRASES AND WORDS SUCH AS " YOU (MEANING DOGDE) ARE LUCKY NO ONE WAS HURT OR THAT THERE WAS NO PROPERTY DAMAGE. MR. BEAR TOLD ME TO USE WORDS LIABLE." I ALSO CALLED ANOTHER DEALERSHIP IN THE AREA AND GOT A SIMILAR RESPONSE. UNFORTUNATLY, THE CHRYSLER CORP. CUSTOMER SERVICE CENTER WAS NOT AS AGREEABLE AS THEIR LOCAL SERVICE CENTERS. THE WOMAN, CAROL GREEN, TOLD ME THAT SINCE THIS HAD NEVER HAPPENED BEFORE THAT CHYSLER WOULD NOT BE ABLE TO ACCOMODATE ME. SHE SAID THAT I COULD CALL MY INSURANCE COMPANY. I TOLD HER THAT THIS WAS UNACCEPTABLE AND SHE SAID THAT I WAS WELCOME TO CALL THE STATE ATTORNEY GENERALS OFFICE. EVENTUALLY, THIS LED ME TO YOU. MY FILE NUMBER WIT
MY CAR DIES. I WENT THROUGH CUSTOMER ARBITRATION AND THEIR DECISION WAS "THE STALLING CONCERN REMAIN UNRESOLVED." I WILL BE HAPPY TO SEND YOU A COPY OF THE LETTER. IT DOES NOT FEEL GOOD TO KNOW THAT THREE PEOPLE DECIDED MY LIFE IS NOT WORTH SPIT. *AK
VEHICLE EXPERIENCING INTERMITTENT NO START AND STALL, ROUGH IDLE. *YC
WHEN GETTING INTO THE VEHICLE CAN SMELL FUEL WITHIN THE VEHICLE. ALSO, GAS GAUGE BROKE, INDICATING AN INACCURATE AMOUNT 0F GAS WITHIN THE FUEL TANK. GAS GAUGE MAY INDICATE THAT THERE IS A FULL TANK OF GAS, WHEN IN REALITY, TANK IS ALMOST EMPTY. *AK
WHEN AT ANY SPEED AND MAKING ANY TYPE OF TURN THERE IS A POPPING SOUND COMING FROM THE STEERING, AND CONSUMER'S TIRES ARE BALD, AND THE CONSUMER HAD THE TIRES ROTATED AND THE TIRES ARE NOT ANY GOOD, WHICH CAN CAUSE A SAFETY DEFECT WHILE DRIVING. *AK
WHEN CHANGING HEADLIGHT BULBS THE AREA AROUND THE SCREW HEAD BREAKS AWAY MAKING THE BRACKET USELESS.
WATER PUMP HAS BEEN REPLACED 5 TIMES BECAUSE OF LEAKING ANTI FREEZE. FIRST PUMP REPLACED 11/96, AND LAST PUMP REPLACED 2/99. ALL PUMPS REPLACED BY THE DEALERSHIP. *AK.E.T.
REPORTED THIS TO THE DEALER LESS THAN A MONTH OF OWNING THE CAR. NO RESPONSE. NO DEFECTS DISCUSSED IN SUMMARY. *AK
WE BOUGHT THIS CAR AS A PROGRAM AND IT SURE HAS BEEN IN THE SHOP ALOT. I ALSO HEARD FROM THE AREA MECHANICS THAT THEY HAVE REPLACED ALOT OF THE RACKS ON THE DODGE INTREPIDS AND HOW COME THERE IS NOT A RECALL ON THIS ITEM.
RUBBER GROMMETS INSIDE THE INNER TIE RODS WERE WORN/CRACKED CAUSING VEHICLE TO SHAKE VIOLENTLY.
WHILE BACKING OUT OF THE GARAGE THE ACCELERATOR PEDAL STUCK, CAUSING LOSS OF VEHICLE CONTROL, RESULTING IN VEHICLE HITTING A FUEL TRUCK AND A TREE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
WHILE DRIVING AT SLOW SPEEDS VEHICLE SWAYS TO THE RIGHT OR LEFT. ALSO, WHEN MAKING TURNS VEHICLE SHAKES OR VIRBRATES CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
THERE IS A LOUD "CLUNKING NOISE" COMING FROM THE FRONT END OF THE CAR ON COLD MORNINGS. THE CAR MUST BE WARMED UP FOR APPROXIMATELY 15 MINUTES. IF YOU START THE CAR AND GO THE NOISE OCCURS. WHEN YOU TURN THE WHEEL TO THE LEFT AND RIGHT IT CLUNKS UNTIL THE CAR IS WARMED UP. WE HAD THE DEALER CHECK IT OUT ON TWO OCCASSIONS. THE FIRST TIME THEY DID NOT HEAR IT BECAUSE IT WAS A FAIRLY WARM DAY. THE SECOND TIME, THE CAR WAS DROPPED OFF THE NIGHT BEFORE. WE SPECIFIED TO THEM TO START THE CAR THE FIRST THING IN THE MORNING. WHEN WE CHECKED WITH THEM TO SEE IF THEY STARTED THE CAR WHEN WE TOLD THEM TO, THEY SAID THEY DID IN THE AFTERNOON. THEY CLAIM THEY STILL DID NOT HEAR THE NOISE. THE CAR IS STILL MAKING THE C LUNKING NOISE ON COLD MORNINGS AND SOMETIMES IF IT IS COLD IN THE AFTERNOON.
FRONT TIE ROD BUSHINGS BROKE. BOLT HOLDING TIE RODS INTO RACK AND PINION STEERING CAME OFF. DRIVER LOST STEERING CONTROL. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Dodge Intrepid → · Every Intrepid year → · How the figures are calculated →