Page 17 of 21 · complaints 801–850 of 1,002

2016 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Electrical System
Filed Aug 5, 201955,000 milesMD

ABOUT 6 MONTHS AGO, THE REAR PASSENGER DOOR BEGAN TO STOP RESPONDING TO THE KEY FOB, BUT COULD STILL BE LOCKED/UNLOCKED MANUALLY. IT MADE A BUZZING NOISE ONE DAY THEN STOPPED OPENING ALTOGETHER. WE DECLINED THE REPAIR BECAUSE WE WERE QUOTED OVER $3000!!!! WE ONLY HAVE ABOUT 55,000MILES ON THE VAN. THE DEALERSHIP ACKNOWLEDGED THAT THIS IS A COMMON PROBLEM ON DODGE CARAVANS AND COULD DO NOTHING ABOUT IT. TODAY, THE DRIVER PASSENGER DOOR HAS BEGUN MAKING A BUZZING NOISE AND WE WILL HAVE TO GET IT REPAIRED, OR NO ONE WILL BE ABLE TO GET IN OR OUT OF THE BACKSEAT SAFELY. I HAVE BEEN TO SEVERAL FORUMS ABOUT JUST THIS THING ASKING HOW TO GET THIS REPAIRED WITHOUT PAYING THOUSANDS, AND THE AMOUNT OF PEOPLE WITH THE SAME PROBLEM IS OVERWHELMING. IN ALMOST ALL CASES, THE ACTUATOR INSIDE THE DOOR HAS BEEN EITHER CORRUPTED WITH RUST, OR A GEAR IS BROKEN.

Structure › Body
Filed Aug 5, 201912,000 milesTX

DRIVER SIDE SLIDING DOOR STUCK IN LOCK POSITION, WILL NOT OPEN.

Structure › Body
Filed Aug 5, 201949,000 milesWA

DRIVER'S SIDE SLIDING DOOR MECHANICAL LATCHING MECHANISM FOR THE SLIDING DOOR'S LOCK IS MALFUNCTIONING AND CAUSING THE DOOR TO BECOME STUCK IN THE SHUT POSITION, WITH THE MECHANICAL LOCK PHYSICALLY UNABLE TO BE OPERATED, RESULTING IN THE DOOR BEING BOUND IN THE SHUT POSITION. MECHANICAL LOCK DOES NOT RESPOND TO COMMANDS FROM THE DRIVER'S OR PASSENGER'S SIDE UNLOCK BUTTONS, OR FROM EITHER OF TWO KEY FOBS IN THE UNLOCK OR LOCK COMMANDED POSITIONS. ADDITIONALLY, OPEN & SHUT COMMANDS TO THE DOOR FROM THE KEY FOBS AND THE ABOVE-CENTER-CONSOLE BUTTONS DO NOT OPERATE THE DOOR. NOTABLE INFORMATION: WHEN ATTEMPTING TO OPEN THE SLIDING DOOR FROM THE KEY FOB, THE LOCKING MECHANISM IS HEARD TO BE ATTEMPTING TO UNLOCK THE DOOR, BUT RESULTS IN NO OPERATION OF THE SLIDING DOOR, OR THE LOCK ITSELF. THIS IS SAFETY CONCERN AS PASSENGERS IN THE REAR OF THE VEHICLE CAN BECOME TRAPPED SHOULD A ROLL OVER CONDITION EXIST. THE COST FOR THIS REPAIR IS APPROXIMATELY 1100.00 USD, AND IS A KNOWN ISSUE BY DODGE. 1100.00 USD SHOULD NOT BE REQUIRED FOR A MECHANICAL DEFECT THAT WAS PRESENT AT THE TIME OF CONSTRUCTION, THAT IS A KNOWN ISSUE BY THE VEHICLE MANUFACTURER, AND PRESENTS A SIGNIFICANT SAFETY CONCERN FOR ANY OCCUPANTS OF THE REAR PORTION OF THE VEHICLE.

Unknown or Other
Filed Aug 3, 201964,000 milesCA

PASSENGER DOOR LOCK WILL NOT FUNCTION (DOOR WILL NOT OPEN) THE OTHER PASSENGER WIRE HARNESS IS BROKEN AND WIRES ARE EXPOSED. FIRST THE DOORS WHERE BUZZING AND THEN IT JUST STOP WORKING YOU CANNOT GET OUT FROM ONE OF THE DOORS. THE CHILD PROOF LOCK DOES NOT WORK. PROBLEM STARTED LAST MONTH AND IS GETTING WORSE WORRY THAT WE WON'T BE ABLE TO USE THE PASSENGER DOORS IF THERE IS AN EMERGENCY.

Power Train
Filed Aug 1, 2019108,000 milesMI

I BOUGHT MY 2016 DODGE GRAND CARAVAN IN FEBRUARY OF 2018 WITH 98000 MILES ON IT. HERE I AM 1 YEAR AND 5 MONTHS LATER HAVING TO REPLACE THE TRANSMISSION AT 108000 MILES. I WAS DRIVING AND WITHOUT WARNING ON A CITY STREET MY RPMS WERE GOING UP TO 6000 BUT MY VAN WASN'T ACCELERATING. I ALMOST GOT REAR ENDED AND LUCKILY NONE OF MY CHILDREN WERE WITH ME, ESPECIALLY MY 7 WEEK OLD BABY!! THE TRANSMISSION REPAIR SHOP THAT I HAD IT TOWED TO SAID IT WASN'T DUE TO THE PUMP THAT WAS RECALLED, THAT APPARENTLY DID NOT APPLY TO MY VIN, BUT THE INSIDE OF MY TRANSMISSION WAS BREAKING APART INTERNALLY. WHEN THEY TOOK THE PAN OFF THE TRANSMISSION THERE WERE PIECES OF METAL LAYING IN IT. AND AFTER ALL THIS MY CHECK ENGINE LIGHT NEVER CAME ON.

Structure › Body
Filed Jul 31, 2019646,500 milesIA

THE DRIVER SIDE SLIDING DOOR HAD BEEN WORKING PERFECTLY. ON VACATION WE WERE PARKED AT OUR SON'S WHEN WE TRIED TO OPEN IT IT IS IN A LOCKED POSITION NOTHING WILL RELEASE IT WE HAVE TRIED THE CAR FOB, MANUALLY, AND THE CONTROLLER ON THE UPPER CONSOLE. IT IS A SAFETY HAZARD THAT NEEDS RESOLVED. AND AN EXPENSIVE THING TO FIX WHICH SHOULD NEVER HAVE HAPPENED .

Structure › Body
Filed Jul 30, 201971,000 milesMO

DRIVER SIDE SLIDING DOOR WILL NOT OPEN, NO MATER IF YOU'RE USING KEY FOB, INSIDE DOOR SWITCH, MANUALS, OR BY PUSHING. LOOKING ON LINE THERE ARE HUNDREDS OF THESE COMPLAINTS, WONDERING WHY IT'S NOT A RECALL?

Structure › Body
Filed Jul 30, 2019OH

I'M WRITING TO INFORM YOU OF AN ISSUE WITH OUR 2016 DODGE CARAVAN. THE SLIDING DOOR ON THE PASSENGER SIDE IS UNABLE TO BE OPENED FROM THE INSIDE, FROM THE OUTSIDE OR WHEN USING THE KEY FOB. THIS IS A MAJOR SAFETY ISSUE IN THE EVENT OF AN ACCIDENT OR FIRE AS WELL AS A MAJOR INCONVENIENCE. THE REPAIR COST QUOTED TO ME IS $1000. THIS IS NOT IN OUR BUDGET RIGHT NOW AND $2000 CERTAINLY IS NOT IF THE OTHER SIDE WERE TO MALFUNCTION AS WELL. THIS VAN IS 3 YEARS OLD WITH LESS THAN 70000 MILES ON IT. I'M ASKING FOR A RECALL INQUIRY AS I HAVE READ THAT THIS IS A COMMON ISSUE WITH THESE VANS. PLEASE, FOR THE SAFETY OF THE THOUSANDS OF FAMILIES THAT OWN THESE VANS, ISSUE A RECALL ON THESE SLIDING DOOR MECHANISMS.

Structure › Body
Filed Jul 30, 201958,000 milesTX

THE BACK SLIDING DOOR IS STUCK IN THE CLOSED POSITION. THIS IS A PROBLEM EXPERIENCED BY MANY OWNERS IN MODELS MADE SENSE 2011. THE DOOR CAN NOT BE MANUALLY OR ELECTRONICALLY OPENED.

Structure › Body
Filed Jul 30, 201973,000 milesPA

THE DRIVER SIDE SLIDER DOOR WILL NOT UNLOCK BY ANY MEANS. THE LOCAL DODGE DEALERSHIP SERVICE DEPARTMENT DIAGNOSED THE ISSUE AS THE ACTUATOR NEEDING TO BE REPLACED. IT SEEMS THAT THIS IS A COMMON COMPLAINT AND IS A SAFETY ISSUE. A MAJOR DOOR PART SHOULD LAST MORE THAN 3 YEARS.

Electrical System
Filed Jul 29, 201941,000 milesWI

ON 7-24-19 I NOTICED THAT THE REAR SLIDER DOOR ON THE DRIVER SIDE WOULD NOT OPEN. IT WOULD NOT RESPOND TO THE KEY FOB, THE OVERHEAD CONSOLE BUTTON, THE INTERIOR DOOR SWITCH OR THE EXTERIOR HANDLE. IT JUST WOULD NOT OPEN.I TOOK THE CAR TO MY LOCAL MECHANIC (THE CAR WAS NO LONGER COVERED BY THE MANUFACTURE'S WARRANTY). HE DETERMINED THAT IS WAS A PROBLEM WITH THE DOOR LOCK ACTUATOR . UNTIL THE SWITCH WAS REPLACED THE DOOR WOULD NOT OPEN. I FEEL THIS IS A SAFETY CONCERN BECAUSE A REAR PASSENGER WOULD HAVE A DIFFICULT TIME EXITING THE CAR IN AN EMERGENCY . I HAVE SEEN SEVERAL RECENT POSTING OF THIS PROBLEM ON YOUR WEBSITE AND FEEL YOU SHOULD INVESTIGATE THIS PROBLEM. THE DOOR WAS REPAIRED BUT I AM CONCERNED ABOUT THE PROBLEM HAPPENING ON THE OTHER DOOR . I HAVE OWNED THIS VEHICLE FOR 37 MONTHS AND IT HAS 41,000.00 MILES.

Electrical System
Filed Jul 27, 201976,200 milesGA

SLIDING SIDE DOOR LOCKED SHUT AND CANNOT OPEN. THIS HAPPENED TO THE PASSENGER SIDE FIRST. DEALER QUOTED $900. NOW DRIVERS SIDE IS LOCKED SHUT. THIS IS A REAL SAFETY ISSUE THAT MUST BE ADDRESSED. PASSENGERS IN BACK CANNOT GET OUT IN CASE OF EMERGENCY. IF ELECTRICAL LOCK GOES BAD, DOOR SHOULD STILL BE ABLE TO OPEN MANUALLY. INTERNET BLOGS SHOW THIS IS VERY COMMON ON THESE VEHICLES. CHRYSLER SHOULD RECALL AND FIX.

Electrical System
Filed Jul 23, 201981,295 milesMI

DRIVERS SIDE SLIDING DOOR DOES NOT UNLOCK. CAUSING VEHICLE DOOR NOT TO OPEN ON COMMAND. WAS TOLD IT HAS FAULTY ACTUATOR. TO MANUALLY UNLOCK IT IS EXTREMELY DIFFICULT FOR SMALL CHILDREN. COULD BECOME HAZARD IN AN EMERGENCY.

Structure › Body › Door
Filed Jul 23, 201965,625 milesKS

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CONKLIN AUTOMOTIVE AT (785) 825-8271 (SALINA, KS 67401) AND RECEIVED A QUOTE FOR THE REPAIRS. THE PARTS THAT NEEDED TO BE REPLACED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,625.

Unknown or Other
Filed Jul 20, 201975,484 milesAR

2016 GRAND CARAVAN R/T - DRIVER SIDE SLIDING DOOR LOCK IS STUCK. IT RESPONDS TO NOTHING. PRESSING THE DOME PANEL BUTTON DOES NOTHING. TRYING TO LOCK/UNLOCK WITH THE DRIVER'S LOCK BUTTON OR THE REMOTE DOES NOTHING. THE DOOR LOCK SWITCH MOVES, BUT HAS A "MUSHY" FEEL AND NEVER SEEMS TO ENGAGE OR DISENGAGE. I'VE TRIED PUSHING THE DOOR OPEN (OUT AND BACK) WITH AS MUCH FORCE AS IT SEEMS I CAN WITHOUT BREAKING SOMETHING. NOTHING. THE DOOR IS EFFECTIVELY LOCKED SHUT AND THE LOCK MECHANISM SEEMS TO HAVE FAILED. TO ME, THIS IS A BIG SAFETY CONCERN.

Power Train
Filed Jul 19, 201978,846 milesOH

LOSE ALL POWER FOR REVERSE, PUT VEHICLE IN REVERSE AND SHIFT INTO BUT NO POWER WHEN GAS PEDAL IS PUSHED.

Unknown or Other
Filed Jul 17, 201950,000 milesNC

THE DRIVER SIDE SLIDING DOOR GETS STUCK INTO THE LOCK POSITION AND CANNOT BE OPENED MANUALLY OR BY DOING ANYTHING WHICH THEREFORE IS A HAZARD ESPECIALLY CONSIDERING MINIVANS ARE FOR CHILDREN WHOM BECOME STUCK INSIDE THE CAR.

Power Train
Filed Jul 17, 201990,000 milesTX

TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. WHILE IN PARK, THE GEAR SHIFTER FAILED TO ENGAGE INTO DRIVE. WHILE DRIVING 55 MPH, THE VEHICLE FAILED TO ACCELERATE AND JERKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SAN ANTONIO CHRYSLER DODGE JEEP RAM (11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 239-1808) WHERE IT WAS DIAGNOSED THAT THE AIR FILTER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

Electrical System
Filed Jul 15, 201956,000 milesSC

THE LATCH SYSTEM IN MY SLIDING DOORS ARE GOING OUT. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH DODGE VANS, ESPECIALLY 2016 MODELS. I ONLY HAVE 58K ON THE VAN AND HAVE ONLY OWNED IT 2 YEARS. I MAINTAIN THE VAN WELL. THIS IS RIDICULOUS. A LOUD BUZZING SOUND OCCURS ANYTIME I PUSH ANY BUTTONS OR EXIT THE VEHICLE.

Electrical System
Filed Jul 15, 201949,750 milesFL

THE CAR WAS PARKED IN THE PARKING LOT AT MY SON'S DAYCARE. I WENT TO OPEN THE PASSENGER SIDE REAR SLIDING DOOR WITH THE KEY FOB, AND THE DOOR DID NOT OPEN. IT WAS FULLY FUNCTIONING THAT SAME DAY, AND NOW THE DOOR IS STUCK IN THE LOCKED POSITION. I CANNOT UNLOCK THE REAR SLIDING PASSENGER DOOR MANUALLY OR WITH THE KEY FOB. SO, I AM UNABLE TO ACCESS THAT SIDE OF THE VEHICLE AT ANY TIME TO HELP BUCKLE/UNBUCKLE HIS CAR SEAT OR TO OPEN THE DOOR IN AN EMERGENCY.

Service Brakes
Filed Jul 14, 201923,800 milesCA

OWNED DODGE GRAND CARAVAN RT 2016 ONE YEAR SLIDING DOOR ON DRIVER SIDE STOPPED WORKING FROM ONE DAY TO NEXT. THEN DRIVING DOWN HILL FROM FREEWAY, BRAKES MADE A LOUD SCREECHING SOUND AND THE WHOLE VAN WAS SHAKING I THOUGHT I WAS GONNA LOOSE CONTROL I REPLACE NEW BRAKES AND DRUM ITS BETTER BUT STILL SHAKY GOING DOWN HILL. AFTER MONTH OF OWNING THE CAR I COULD FILL A LIL MISFIRE WHEN I GIVE A LIL GAS BUT JUST THOUGHT ITS AN RT HAS POWER. WELL RECENTLY MY VAN BEEN IN THE SHOP TWICE FOR THE SAME PROBLEM CHECK ENGINE LIGHT CAME ON SHOWS ITS MISS FIRING (IGNITION COILS) AND SPARKPLUGS NEEDED TO BE REPLACED. WELL WE REPLACE ALL SPARK PLUGS AND 1 IGNITION COIL BECAUSE THE OTHER COILS WERE STILL GOOD. THINGS WERE GOOD AND DROVE AROUND FOR 3 WEEKS THEN CHECK ENGINE LIGHT COMES AGAIN. CODE STILL SHOWS IGNITION COIL NEED TO BE REPLACE. THIS TIME REPLACE ALL 6 IGNITION COIL, GUESS WHAT I JUST PICKED UP MY VAN TODAY AND 10 MIN OF DRIVING BACK HOME CHECK ENGINE LIGHT COMES ON AGAIN. TOOK IT BACK TO THE MECHANIC IT STILL MISS FIRING IGNITION COILS. I ABOUT READY TO THROW THIS VAN AWAY. THIS VAN IS ONLY 3 YEARS OLD HOW COULD IT POSSIBLY HAVE THIS MUCH PROBLEMS. IN ADDITION WHEN I TURN ON MY SIGNAL LIGHT ON TO GO RIGHT OR LEFT MY WIPERS WILL GO OFF TOO.

Structure › Body
Filed Jul 12, 201940,000 milesNY

BOTH LEFT AND RIGHT PASSENGER SLIDING DOOR LOCKS CAN JAM IN THE LOCKED POSITION MAKING IT IMPOSSIBLE TO OPEN THE DOOR. THIS HAS HAPPENED RANDOMLY TO EACH DOOR WITH NO KNOWN CAUSE. THIS COULD BE A SERIOUS SAFETY PROBLEM IF PASSENGERS CANT EGRESS IN AN EMERGENCY AND IT COSTS SEVERAL HUNDRED DOLLARS TO FIX.

Unknown or Other
Filed Jul 11, 201985,000 milesVT

3 YEAR OLD VAN, PURCHASED NEW, LESS THAN 100K MILES, TRANSMISDON DIED & CAR IS OUT OF WARRANTY. NO HELP FROM DODGE OR DEALERSHIP.

Unknown or Other
Filed Jul 10, 201946,250 milesVA

BOTH THE DRIVER SIDE AND PASSENGER SIDE REAR POWER SLIDING DOORS WILL NOT OPEN MANUALLY OR VIA THE POWER BUTTONS ON THE KEY. THE DRIVER SIDE REAR DOOR DID STOPPED OPENING AT 38K MILES AND THE PASSENGER SIDE REAR DOOR STOPPED WORKING AT 46K. THIS IS A SAFETY ISSUE AS WE HAVE CHILDREN IN CARSEATS, AND WE CANNOT OPEN THE DOORS TO REMOVE THEM.

Unknown or Other
Filed Jul 10, 201970,000 milesMA

WE HAVE A 2016 DODGE GRAND CARAVAN THAT HAS BEEN DIAGNOSED BY A MECHANIC TO NEED A REAR AC EVAPORATOR INSTALLED AT A COST OF OVER $1000.00. THIS IS UNACCEPTABLE AS WE WERE TOLD IT IS A KNOWN MOPAR PROBLEM. AS THE HEAD OF HOUSEHOLD FOR A FAMILY OF FIVE, I DON'T KNOW WHERE TO FIND THIS AMOUNT OF MONEY FOR THE REPAIR. THIS VAN WAS PURCHASED TO ACCOMMODATE OUR 17 YEAR OLD SON WITH DUCHENNES MUSCULAR DYSTROPHY. HE CANNOT RIDE IN THIS VEHICLE WITH THE AMOUNT OF HEAT SUMMER BRINGS. WE DON'T KNOW WHAT TO DO...

Structure › Body
Filed Jul 10, 201940,000 milesCO

DRIVER SIDE SLIDING DOOR IS STUCK IN LOCK POSITION AND CANNOT BE MANUALLY OR OTHERWISE UNLOCKED FROM THE INSIDE OR OUTSIDE. JUST HAPPENED ONE DAY NOTHING SPECIFICALLY TRIGGERED THE DOOR TO BE STUCK. THE VEHICLE WAS STATIONARY.

Structure › Body
Filed Jul 8, 201979,000 milesVA

RET'D FROM A WEEK LONG TRIP INTO MY DRIVEWAY, READY TO UNLOAD CLOTHES, ETC. DRIVER SIDE SLIDING DOOR WOULD NOT ACTIVATE, NOR COULD I OPEN IT MANUALLY. TRIED, TRIED, TRIED - BOTH MANUALLY AND WITH KEY FOB & WITH BUTTON ABOVE DASH, TO NO AVAIL. IN EARLY AM LEFT MILITARY FACILITY LODGING IN INDIANA - NO PROB. TOOK TO LOCAL HERTRICH DEALER POCOMOKE CITY, MD. INDICATED 'ACTUATOR' AT A COST OF OVER $700. DECIDED TO CHECK RECALL POSSIBILITY AS A TRUE SAFETY PROBLEM IF MY GREAT GRAND CHILDREN WERE INSIDE. STARTED COPYING ALL THE 2019 COMPLAINTS ONLY TO FIND OUT THAT OUT OF 222 COMPLAINTS THE LARGE MAJORITY ARE RELATED TO THIS PROBLEM. SURELY DODGE SHOULD PUT OUT A RECALL. SUDDEN, UNEXPECTED, HAD BOUGHT 2016 DODGE AS USED CAR W/REMAINING WARRANTY. HAD TO FIX PASSENGER SIDE DOOR WHILE STILL UNDER WARRANTY BECAUSE OF A GROWLING SOUND IN MID 2017. HERTRICH DODGE CAN PROVIDE THOSE DETAILS. YES, I WANT THIS COVERED, AFTER SEEING ALL THE COMPLAINTS JUST IN 2019. WILL INFORM MY DODGE DEALER RE THIS COMPLAINT & AWAIT A RECALL SURELY! CAR HAS OVER 79K MILES. AT 81, DON'T NEED SOMEONE KILLED OR INJURED ON MY WATCH BECAUSE THEY CANNOT EXIT IN AN EMERGENCY! 7/2/19 - AM LVG LODGING FINE; HOME IN DRIVEWAY IT OCCURRED.

Electrical System
Filed Jul 7, 201932,000 milesNC

THE SLIDING DOOR BEHIND THE DRIVER'S SEAT IS PERMANENTLY LOCKED. IT DOESN'T UNLOCK WITH THE KEY NOR DOES IT UNLOCK MANUALLY. THIS IS A SAFETY HAZARD AS IF I WERE TO BE IN AN ACCIDENT, THE KIDS CANNOT GET OUT OF THE CAR SAFELY.

Electrical System
Filed Jul 2, 201956,600 milesWA

LEFT SIDE SLIDING DOOR LOCKING ACTUATOR WILL NOT UNLOCK WITH KEYFOD, OVERHEAD DOOR OPEN BUTTON OR EVEN THE MANUAL BUTTON. SO THE DOOR WILL NOT OPEN AT ALL STUCK SHUT AND LOCKED. THIS IS A SAFETY ISSUE DUE TO IF THERE IS AN EMERGENCY AND YOU NEEDED TO GET SOMEONE OUT OF THAT SIDE THEY ARE STUCK. THIS JUST ALL OF A SUDDEN HAPPENED. THERE WAS NOT WARNING OR NOISE MADE. HERE IS A LINK TO A BLOG WITH TONS OF PEOPLE WITH SAME PROBLEM. I HAVE ONLY 56600 MILES ON MY VAN.HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41910_DS866499

Power TrainFire
Filed Jul 2, 201987,000 milesVA

THE VEHICLE WAS IN MOTION BUT WOULDNT SHIFT WOULD JUST TAKE THE RPMS TO 7000. THE TRANSMISSION WAS GETTING SO HOT IT WAS MAKING MY TEMPERATURES GAUGE FOR MY ENGINE RISE. I PULLED OFF ON EXIT 92 ON 81 SOUTHBOUND BY THE TIME THE VEHICLE CAME TO A STOP I WAS SEEING FLAMES COMING OUT FROM THE FLOORBOARD. I BOUGHT THE VEHICLE CERTIFIED PREOWNED BUT I NEVER RECIEVED A RECALL FOR THE TRANSMISSION PUMP AS IT SHOWS THERE IS ONE ON THIS WEBSITE. MY VEHICLE IS A TOTAL LOSE AND IT COMPLETELY BURNED MY VEHICLE BY THE TIME THE FIRE DEPARTMENT GOT THERE.

Unknown or Other
Filed Jul 1, 201977,900 milesWI

DRIVER SIDE REAR DOOR LOCK , WANT OPEN.

Electrical System
Filed Jun 27, 201957,578 milesFL

BOUGHT THE CAR USED A YEAR AGO. IT HAS 57,578 MILES ON SPEEDOMETER. DRIVER SIDE SLIDING DOOR LOCKED SHUT, WILL NOT OPEN FROM INSIDE, OUTSIDE OR REMOTELY. JUST DROVE IN DRIVEWAY AND PARKED AND IT WILL NOT OPEN. FIVE MINUTES BEFORE IT OPENED AND CLOSED FINE AS WE HAD BEEN SHOPPING.

Power Train
Filed Jun 25, 201962,000 milesIL

TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. WHILE DRIVING ON THE HIGHWAY, THE ENGINE MADE A LOUD NOISE AND SHUT OFF. ALL POWER TO THE VEHICLE, INCLUDING THE POWER STEERING, WAS INOPERABLE. THE CONTACT HAD TO GUIDE THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED. THE MECHANIC ALSO STATED THAT THERE WAS AN UNKNOWN RECALL FOR THE FAILURE AND REFERRED THE CONTACT TO BETTENHAUSEN CHRYSLER DODGE JEEP RAM (8355 W 159TH ST, TINLEY PARK, IL 60477, (708) 532-2665). THE DEALER DIAGNOSED THAT THE TRANSMISSION PUMP FRACTURED AND DAMAGED THE TRANSMISSION. THE PUMP WAS NOT COVERED BY THE RECALL; THEREFORE, THE CONTACT HAD TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 62,000.

Engine
Filed Jun 24, 201973,000 milesME

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

Electrical System
Filed Jun 24, 201983,245 milesNY

DRIVER SIDE REAR PASSENGER DOOR RANDOMLY FROZE AND STOPPED WORKING AND IS STUCK IN A LOCKED MODE. MANUAL BUTTON WILL NOT RELEASE DOOR AND ALSO ALL CONTROLS ON REMOTE, DOOR PANEL OR BUTTON ON CEILING WILL NOT OPEN DOOR. SAFETY ISSUE IF GRANDKIDS OR PASSENGERS CAN'T EXIT THROUGH DOOR IN AN EMERGENCY. THIS SHOULD BE A SAFETY RECALL. IT'S NOT COVERED UNDER WARRANTY AND IS A SAFETY ISSUE. MULTIPLE COMPLAINTS FROM OTHERS AND DODGE DOES NOTHING TO RESOLVE THE ISSUES $1300 REPAIR TO FIX ON A 2 YR OLD CAR IS RIDICULOUS. PLEASE MAKE THIS A SAFETY RECALL, I AM AFRAID TO TAKE PASSENGERS IN MY VAN FOR GOD SAKE. I DIDN'T BUY A VAN TO NOT DID USE IT, BUT I HAVE NO MONEY TO FIX IT AND I AM LOCKE INTO AN EXPENSIVE CAR PAYMENT NOT EXPECTING TO HAVE EXPENSIVE REPAIRS.

Structure › Body
Filed Jun 24, 201938,200 milesCA

THE DRIVER'S SIDE PASSENGER DOOR IS STUCK IN THE LOCKED POSITION. THE DOOR WILL NOT OPEN MANUALLY OR ELECTRONICALLY.

Unknown or Other
Filed Jun 23, 201990,500 milesMI

PASSENGER SIDE SLIDING DOOR LOCK IS STUCK IN THE LOCKED POSITION. IT WILL NOT UNLOCK WITH THE KEY FOB OR BY MANUALLY UNLOCKING. IT HAS WORKED FINE FOR THE 2 AND 1/2 YEARS WE HAVE HAD THE VEHICLE AND THEN IT SUDDENLY STOPPED WORKING.

Air Bags
Filed Jun 22, 201988,000 milesTX

ON JUNE 21 2019 MY WIFE AND I DROVE TO OUR IVF DOCTORS APPOINTMENT FROM OUR HOME IN WACO TEXAS TO HOUSTON TEXAS. ON OUR TRIP BACK HOME THE AIR BAG LIGHT CAME ON AS SHE WAS DRIVING OUR 2016 DODGE GRAND CARAVAN. SHE TOOK A PICTURE OF THE DASHBOARD THE LIGHT WENT OFF MAYBE ABOUT 30 MINUTES WHILE DRIVING AND WE NOTICED THE LIGHT OF THE AIRBAG CAME ON SEVEN TIMES MORE WHILE WE WERE DRIVING ON OUR WAY HOME. WE WOULD LIKE LEGAL ADVICE PLEASE.

Structure › Body › Door
Filed Jun 21, 201939,100 milesMO

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN OR CLOSE ELECTRONICALLY OR MANUALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58821087. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 39,100.

Unknown or Other
Filed Jun 21, 201960,000 milesWA

THE ACTUATORS IN BOTH SLIDING DOORS HAVE FAILED. THE DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK AND CANNOT BE OPENED. THE PASSENGER SIDE SLIDING DOOR CANNOT BE LOCKED. THIS IS A SAFETY ISSUE. WE NEED TO EXIT THE CAR WHEN NEEDED AND NOT WORRY ABOUT WHETHER THE DOORS WILL OPERATE. LIKEWISE, WE NEED TO HAVE CONFIDENCE THAT OUR CAR IS LOCKED AND THAT NO ONE CAN ENTER WHILE WE'RE IN IT OR WHILE IT'S PARKED. THE REPAIR FOR THIS PROBLEM IS OVER $2000.00. I HAVE COME TO LEARN THAT THIS IS A KNOWN PROBLEM TO DODGE AND YET THEY HAVE NOT TAKEN CARE OF IT! THEY SHOULD RECALL THESE VANS AND PROVIDE A FIX. *DT CONSUMER HAD THE VEHICLE REPAIRED.*JB

Unknown or Other
Filed Jun 20, 201934,000 milesIL

DRIVERS SIDE SLIDING DOOR IS STUCK IN LOCKED POSITION AND CANNOT OPEN DOOR MANUALLY OR WITH KEY FOB OR ANY OTHER BUTTONS THAT WOULD NORMALLY OPEN DOOR. CANNOT MANUALLY UNLOCK DOOR AND WHEN I TRY TO OPEN IT IT SAYS YOU HAVE TO UNLOCK FIRST BUT CANNOT. *DT*JB

Unknown or Other
Filed Jun 18, 201960,000 milesNC

WHEN THE CAR IS IN PARK, IGNITION ON OR OFF, THE DRIVER'S SIDE SLIDING DOOR IS LOCKED AND CLOSED AND WILL NOT OPEN USING THE KEYFOB, THE DOOR BUTTON ON THE CEILING CONSOLE, THE DOOR BUTTON ON THE DOOR WALL, THE INSIDE OR OUTSIDE DOOR HANDLES. THE LOCK WILL NOT MANUALLY LOCK OR UNLOCK. YOU CANNOT EXIT THE VAN ON THAT SIDE.

Unknown or Other
Filed Jun 18, 201945,000 milesMA

STATIONARY IN DRIVEWAY, DRIVERS SIDE REAR DOOR UNABLE TO OPEN MANUALLY OR ELECTRONICALLY. BROUGHT TO DEALERSHIP WHERE PURCHASED AND LEFT IT TO THE TUNE OF $296 LABOR FOR DIAGNOSING. NOT FIXED THAT WOULD BE ANOTHER $600 FOR PARTS PLUS LABOR. NEEDS TO BE RECALLED, DANGEROUS IF IN A ACCIDENT.

Unknown or Other
Filed Jun 18, 201958,000 milesMO

DRIVER'S SIDE SLIDING DOOR WOULD NOT OPEN MANUALLY, WITH THE KEY FOB BUTTON, OR WITH EITHER BUTTON INSIDE THE VEHICLE. DOOR WAS ALSO STUCK IN "LOCK" POSITION AND COULD NOT BE UNLOCKED MANUALLY, WITH KEY FOB, OR WITH INTERIOR BUTTONS.

Electrical System
Filed Jun 17, 201927,633 milesFL

MY PASSENGER SIDE SLIDING DOOR STOPPED WORKING. I TRIED OPENING IT MANUALLY AND WITH THE KEY OFF AND DOME SWITCH, BUT NOT DOING ANYTHING. EVEN WITH VEHICLE IN START AND ALSO PARKED.

Structure › Body
Filed Jun 17, 201951,500 milesMI

WHILE STATIONARY, THE LEFT SLIDING FAILED TO OPEN. I TRIED BOTH MANUALLY AND WITH THE KEY FOB. THAT WAS REPAIRED IN JANUARY, 2019. JUNE 14, 2019, THE RIGHT SLIDING DOOR FAILED TO OPEN, WHILE THE VEHICLE WAS PARKED. AGAIN, THE SLIDING DOOR CANNOT BE OPENED BY ANY MEANS. BOTH ISSUES HAPPENED ON MY DRIVEWAY.

Structure › Body
Filed Jun 17, 201957,000 milesMI

JUNE 14, 2019, WHILE PARKED IN MY DRIVEWAY, THE RIGHT SLIDING DOOR WOULD NOT UNLOCK . I TRIED BOTH MANUALLY AND ELECTRONICALLY. THE DOOR IS HOPELESSLY LOCKED. I WENT THROUGH THIS WITH THE LEFT SLIDING DOOR IN JANUARY, 2019.

Unknown or Other
Filed Jun 16, 201965,000 milesMO

DRIVERS SIDE SLIDING DOOR WONT UNLOCK AND WONT OPEN. HUGE SAFETY ISSUE. *DT CONSUMER STATED VEHICLE HAS BEEN REPAIRED.*JB

Structure › Body
Filed Jun 15, 201946,000 milesNY

THE DRIVER SIDE REAR SLIDING DOOR IS UNRESPONSIVE. THE DOOR DOESN'T OPEN OR CLOSE MANUALLY, WITH THE POWER BUTTON, OR WITH THE KEY FOB. ALL THE OTHER DOORS WORK AS THEY ARE SUPPOSED TO. WHEN THE BUTTON ON THE FOB IS PRESSED, THE VEHICLE LIGHTS FLASH, ACKNOWLEDGING THE COMMAND, HOWEVER NOTHING HAPPENS. THE VEHICLE WAS PARKED AT MY HOME, AND WHILE TRYING TO LOAD MY INFANT CHILDREN INTO THEIR CAREERS, WE DISCOVERED THE DOOR WAS INOPERABLE. THE PROBLEM IS NOT WITH A FUSE, BECAUSE THE PASSENGER SLIDER IS ON THE SAME FUSE AND WORKS FINE. I CAN'T OPEN THE DOOR TO INSPECT THE WIRING HARNESSES; BUT IT WOULD HAVE TO BE A POORLY DESIGNED WIRING HARNESS OR PROBLEM WITH THE ACTUATOR. IF MY VEHICLE WERE IN AN ACCIDENT, I WOULD BE UNABLE TO FREE MY CHILDREN FROM THE VEHICLE.

Unknown or Other
Filed Jun 14, 201963,073 milesIN

DRIVERS SIDE REAR SLIDING DOOR REMAINS LOCKED AND CANNOT BE OPENED MANUALLY OR ELECTRONICALLY.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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