Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
My vehicles automatic locks are malfunctioing. Passenger back sliding door does not lock at all. Drivers side sliding back door does not open because its stuck in loxked position. Drivers side window geys stuck open.
THE ENGINE IN THE VAN STALLED (SIMPLY SHUT OFF - DID NOT SPUTTER) WHILE DRIVING AT A STEADY SPEED IN TRAFFIC. CONSEQUENTLY THE POWER ASSIST FOR THE STEERING AND BRAKES FAILED. IN THAT SITUATION MY PHYSICALLY CHALLANGED WIFE WAS COMPLETELY UNABLE TO CONTROL THE VAN. THANKFULLY THE VAN ROLLED TO A STOP WITHOUT HITTING ANYONE OR ANYTHING, OR GETTING HIT FROM BEHIND. AFTER PUTTING THE GEAR SELECTOR INTO "PARK" IT RESTARTED NORMALLY. THIS HAPPENED TWICE WITHIN 15 MINUTES DURING THE SAME SHORT TRIP HOME. THERE WAS NO WARNING SIGNS WHATSOVER BEFORE THIS HAPPENED. (NO CHECK ENGINE LIGHT, ETC.) AN INTERNET SEARCH OF ABUNDANT IDENTICAL DODGE GRAND CARAVAN STALLING ISSUES INDICATES A VERY SERIOUS SAFETY ISSUE THAT THE MANUFACTURER IS CURRENTLY TRYING TO EVADE - FOR FAR TOO MANY YEARS, TO THE DETRIMENT OF PUBLIC SAFETY.
The headrest deployed while the vehicle was parked and occupied. The driver was sitting in the seat and hit by the headrest. If he had been leaning back, it was likely forceful enough to cause a head or neck injury. If we had been driving it was distracting and startling. It easily could have caused a crash. I have reported this to Mopar, and I will be taking it to a dodge repair shop for inspection and replacement. They stated they were aware of the issue and they sent out letters. They were aware I never received one, they said due to not having my address, though I have received other communication from Dodge. I know of 2 other dodge owners whose vehicles are in the affected group according to Mopar, and neither has received notification of this potential malfunction. There was absolutely no indication there was anything wrong with the headrest prior to smacking the driver in the head.
HEADREST ON PASSENGER SIDE FRONT SEAT BURST WHEN BRUSHED AGAINST WHEN SOMEONE WAS GETTING INTO THE PARKED VAN.
ENGINE BUCKS AND SKIPS. CODE P0302, P0304, P0306,P0863, P0152, P0175, B193. LAST EVENT OCCURRED IN DRIVEWAY AND RAN FINE AFTER DRIVING ABOUT A HALF MILE. OTHER EVENTS SIMILAR.
TL* THE CONTACT OWNS 2013 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE HIS GIRLFRIEND WAS PARKING THE VEHICLE STALLED, STARTED SMOKING AND THEN CAUGHT FIRE IN THE ENGINE COMPARTMENT. THE CONTACT STATED THAT HE INSPECTED THE ENGINE COMPARTMENT AND NOTICED THAT WIRES, THE WIRE HARNESS AND OTHER ITEMS IN THE ENGINE WERE BURNT. THE FIRE DEPARTMENT WAS NOT CONTACTED HOWEVER, A BYSTANDER EXTINGUISHED THE FIRE WITH A WATER HOSE. THE CONTACT HAS NOT NOTIFIED A LOCAL DEALER. THE VEHICLE HAS NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAS NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
THIS VEHICLE HAS THE SAME PROBLEM REGARDING THE WIRELESS IGNITION MODULE (WIM) PROBLEMS AS THE 2008 - 2012 OF SAME MODELS. MY WIFE WAS DRIVING THIS CAR WITH ALL FOUR OF OUR CHILDREN WHILE WE ARE HERE IN GERMANY (ACTIVE DUTY US AIR FORCE) 2017 AND THE ENGINE DIED WITH NO WARNING/INDICATORS. I WAS NOT IN THE VEHICLE SO I THOUGH MAYBE SHE HIT THE IGNITION AND IT CUT OUT. AT THAT POINT WE SWAPPED VEHICLES AND I HAVE BEEN USING THIS CAR AS MY PRIMARY VEHICLE FOR DRIVING BACK AND FORTH TO WORK 2017 - 2021. I AM A AIRCRAFT MECHANIC WITH OVER 23 YEARS OF MAINTENANCE EXPERIENCE ON MULTIPLE DIFFERENT AIRFRAMES. I HAVE PERSONALLY WITNESSED THE ENGINE CUTTING OUT WHILE DRIVING NO LESS THAN 20 TIMES SINCE (4/25/2021). I HAVE BEEN ABLE TO PUT THE VAN IN NEUTRAL AND IMMEDIATELY RESTART THE ENGINE (WHILE I AM DRIVING AND THIS HAPPENS). THIS HAPPENS AT SLOW SPEEDS (RESIDENTIAL AREA WITH CHILDREN PLAYING IN STREETS, HIGH SPEEDS (WHILE ON THE AUTOBAHN), DURING TURNS (DRIVING ON HILLY CURVED ROADS LUCKILY I HAVEN'T EXITED THE ROADWAY YET!), BRAKING (AT STOP LIGHTS), WHILE PARALLEL PARKING; POWER BRAKES STOP OPERATING, POWER STEERING STOPS OPERATING, GAS PEDAL STOPS RESPONDING TO INPUT - ALL DUE TO THE ENGINE THAT STOPS OPERATING. WHAT I BELIEVE NOW DUE TO THE WIRELESS IGNITION MODULE GOING FROM ON POSITION TO ACCY A MALFUNCTION WITH IN THE WIM. IT'S LIKE SOMEONE JUST KILLED THE ENGINE, BUT ALL LIGHTS, RADIO, EVERYTHING ELSE ELECTRICAL STILL OPERATES PERFECTLY. MILEAGE 135,000 MILES THERE ARE NO
VAN CRANKS BUT WILL NOT TURN OVER / START. STATIONARY
POWER SLIDING DOOR FROZEN IN LOCKED POSITION. WILL NOT OPEN USING INSIDE OR OUTSIDE DOOR HANDLE, KEY FOB, CENTER CONTROL CONSLE SWITCH OR SIDE PILLAR SWITCH. MANUAL DOOR LOCK SLIDE IN INSIDE HANDLE NOT MOVING. COMPLETELY UNABLE TO USE DOOR TO ENTER OR EXIT VEHICLE. POTENTIAL FOR TRAPPING REAR PASSENGERS INSIDE VEHICLE IN CASE OF CRASH OR FIRE. GAS TANK COVER DOOR CLOSED SO IT IS NOT KEEPING THE LEFT SIDE DOOR FROM OPENING. CAR WAS PARKED WHEN PROBLEM APPEARED. NO PHYSICAL DAMAGE TO DOOR EITHER INTERIOR OR EXTERIOR.
MY DRIVERS SIDE REAR SLIDING DOOR WILL NOT UNLOCKED MANUALLY OR WITH THE KEY FOB OR WITH THE UNLOCK BUTTON IN THE VAN. SO THIS DOOR WILL NOT OPEN AT ALL. IT'S STUCK SHUT. ALSO WHEN I PRESS THE UNLOCK BUTTON INSIDE THE VAN AND ON THE FOB IT MAKES A LOUD BUZZING NOISE. THIS HAPPENED LAST EVENING AFTER I HAD LOADED MY KIDS IN THE CAR TO GO HOME AND PARKED IN THE DRIVEWAY. I WAS UNABLE TO GET MY 1 YEAR OLD OUT OF HER CAR SEAT FROM THE REAR DRIVERS SIDE SLIDING DOOR. THIS IS DEFINITELY A SAFETY HAZZARD. WHAT IF THAT WAS THE ONLY WAY OUT OF THE VEHICLE DUE TO AN ACCIDENT. WE WOULD BE TRAPPED.
THE SLIDING DOOR SUDDENLY QUIT WORKING. IT IS LOCKED BUT WILL NOT UNLOCK ELECTRONICALLY OR MANUALLY. THE DOOR CANNOT BE OPENED AT ALL. WORKED FINE WHEN ENTERING THE VEHICLE BUT WOULDN'T OPEN WHEN TRYING TO EXIT.
THE VEHICLE HAS BEEN REGULARLY MAINTAINED. THERE'S A HUGE ELECTRICAL ISSUE, HAS BEEN EVER SENSE I'VE OWNED IT. THE TRANSMISSION IS GOING ON IT, AND I'M JUST OVER 100K MILES.
SINCE I BOUGHT THE VEHICLE FROM A PREVIOUS OWNER, THE CAR ALL OF A SUDDEN STALLS ON THE HIGHWAY, A TOTAL SHUT DOWN OCCURS WHILE DRIVING ON HIGHWAY OR LOCAL ROADS. IT IS REALLY A SCARY SITUATION. WHEN I LOOKED INTO PRODUCT RECALL ON THIS VEHICLE, NOTHING SHOWS UP, EXCEPT SEVERAL COMPLAINTS OF THE SAME MATTER. I FOUND OUT FROM THE WEB IT IS A FAILURE OF TOTALLY INTEGRATED FUEL SYSTEM FAILURE AND ALSO RELATED TO A FUEL PUMP RELAY FAILURE. SO FAR, NO RECALLS FROM CHRYSLER/DODGE MANUFACTURERS.NO GOVERNMENT ACTIONS EITHER.
PASSENGER SLIDING DOOR BUZZES WHEN LOCKED OR UNLOCKED. STATIONARY
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE VEHICLE FAILED TO SHUT-OFF, CAUSING THE BATTERY TO BECOME DRAINED. THERE WAS AN ABNORMAL HUMMING NOISE DETECTED WHILE THE VEHICLE WAS IDLING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,160.
FUEL PUMP REMAINS ON EVEN WHEN THE IGNITION IS OFF, THIS HAS HAPPENED 4 TIMES, AND IS CONTINUING MORE FREQUENTLY.
DOES NOT START IT HAS TIPM FUEL PUMP RELAY FAILURE
WHEELCHAIR-ACCESSIBLE CONVERSION BY FR CONVERSIONS INCLUDES A REPOSITIONED REAR SUSPENSION PANHARD ROD, THE SOLE LATERAL STABILITY LINK FOR THE AXLE. THE REPOSITIONED CHASSIS MOUNTING BRACKET FOR THE PANHARD ROD SEPARATED FROM THE VAN IN A STRAIGHT-ROAD SINGLE VEHICLE HIGHWAY ROLLOVER CRASH. EVIDENCE CURRENTLY SUPPORTS THAT THIS BRACKET MOUNTING (WELDED TO THE CONVERSION'S SHEET METAL) MAY HAVE PARTIALLY FAILED PRIOR TO THE ROLLOVER CRASH. THE LOSS OF FUNCTION OF A PANHARD ROD REDUCES VEHICLE CONTROLLABILITY. THIS COMPLAINT SUBMITTED BY A THIRD PARTY NOT INVOLVED WITH THE INCIDENT.
I CAN BE DRIVING AT 40- 50 MILES AN HOUR AND IT JUST SHUTS DOWN. THE POWER STEERING GOES OUT AND BRAKE LIGHT SOMETIMES COMES ON. I CAN'T STEER IT. ONCE I WAS IN A CURVE ON A NARROW ROAD WHEN THIS HAPPENED AND I ALMOST RAN OFF THE ROAD. AT TIMES WHEN I'M GOING ABOUT 30 MILES AN HOUR AND IT JUST STOPS ON ME. IT WILL START RIGHT BACK UP. IT HAS HAPPENED AT LEAST 3 TIMES. SOMETIMES IT WILL START UP AND IMMEDIATELY DIE. AT OTHER TIMES IT WILL START AND RUN FINE.
DRIVER'S SIDE REAR PASSENGER AUTOMATIC DOOR WILL NOT OPEN. THE LOCKING MECHANISM SEEMS TO BE FROZEN AND I CANNOT OPEN IT USING THE KEY FOB, MANUALLY, OR WITH THE BUTTON IN THE DRIVER'S AREA. I CANNOT ACCESS MY CHILDREN FROM THE EXTERIOR OF THE CAR UNLESS I USE THE OTHER SIDE DOOR. THIS IS A SERIOUS SAFETY HAZARD, ESPECIALLY IF WE WERE IN A VEHICLE ACCIDENT ANY REAR PASSENGER COULD GET TRAPPED INSIDE. THIS IS APPARENTLY A KNOWN COMMON PROBLEM AND SHOULD BE ADDRESSED WITH A SAFETY RECALL.
PULLING ONTO THE FREEWAY THE ENGINE SHUT OFF AND EVEN WITH THE KEY IN THE ON POSITION THE POWER STEERING AND BRAKES WERE NOT AVAILABLE. I REACHED ABOUT 5000 RPMS WHEN THE ENGINE SHUT OFF AND THERE IS NO CHECK ENGINE LIGHT. THE VAN WILL TRY TO TURN OVER FOR ABOUT 5 SECONDS AFTEE I STOP TRYING TO GET IT TO START.
OUR 2013 DODGE GRAND CARAVAN WOULD START FINE AND IDLE FINE. ONCE ON THE ROAD DRIVING AROUND LOCALLY NOTHING MORE THAN 10 -15 MILES FROM THE HOUSE WITH AVERAGE SPEED OF 35-45 MPH THE ENGINE WOULD JUST DIE! NO WARNING LIGHTS OR SOUNDS IT WOULD JUST DIE. YOU WOULD HAVE TO PULL TO THE SIDE OF THE ROAD AND RESTART THE ENGINE. YOU THEN WOULD CONTINUE ON WITH YOUR DRIVE AND AT THE NEXT STOP SIGN OR TRAFFIC LIGHT IT WOULD DO IT AGAIN, THE ENGINE WOULD JUST DIE. YOU WOULD HAVE TO REPEAT THE STEPS ALL OVER AGAIN AND RESTART THE ENGINE. ANOTHER TIME MY WIFE (LUCKILY NONE OF MY 3 CHILDREN IN THE VAN AT THE TIME) TOOK A LEFT HAND TURN AND MIDWAY THROUGH THE TURN THE ENGINE DIED AND LOST ALL CONTROL OF THE VAN! NO STEERING OR BRAKES! ALMOST SENT THE VAN OFF INTO THE DITCH AND ALMOST ROLLED OVER. NOW THE ENGINE WILL JUST DIE EVEN WHEN IDLING IN THE DRIVEWAY. ONCE AGAIN NO WARNING. NO MIL IDENTIFICATION LIGHT COMES ON AND NO CODES THROWN. VAN HAS IN THE PAST 6 MONTHS HAD THE BATTERY, FUEL PUMP, INJECTORS AND COIL PACKS REPLACE. NONE OF WHICH SOLVED THE PROBLEM. DODGE HAS NO RECALLS FOR THIS VIN IN REGARDS TO RANDOM ENGINE DYING EVEN THOUGH HUNDREDS AND HUNDREDS OF CONSUMERS HAVE EXPRESSED THEIR CONCERNS OF THE SAME ISSUES. THIS VAN IS VERY UNSAFE AND DOES NOT BELONG ON THE ROADS LET ALONE HAVING A FAMILY OF 5 TRAVEL IN IT. WE FEEL DODGE IS LITERALLY DODGING THE ISSUE AND THIS IS UNSAFE CONSUMER PRACTICE.
VEHICLE STARTED HAVE HESITATION WITH STARTING. ONCE STARTED AFTER MANY ATTEMPTS, DURING ACCELERATION THE VEHICLE STILL CAN BE HESITATE IN MOVING. I RECENTLY REPLACED BATTERY WHEREAS THE ISSUE IS THE EXTERNAL FUEL PUMP RELAY WITH THE VEHICLE NOT RECEIVING PROPER AMOUNT OF VOLTAGE WHICH CURRENTLY IS 1. YOUR OTHER VEHICLES SUCH AS JEEPS WERE RECALLED BUT NOT THE DODGE VANS ESPECIALLY THIS PARTICULAR YEAR WHICH IS 201 WHEN IT SHOULD HAVE. CURRENTLY MY VEHICLE HAD TO BE TOWED TO A DEALERSHIP FOR ME TO INCUR COST OF THE RELAY PACKAGE WHICH SHOULD HAVE BEEN UNDER SAFETY RECALL P54. PART #CBP4P541AN. UNFORTUNATELY, I CAN NOT WAIT DUE TO FAMILY NEEDS THE VAN DONE IMMEDIATELY BUT REIMBURSEMENT WILL BE NECESSARY. MANY OF YOUR VEHICLES HAVE THIS SAME PART AND ALL SHOULD HAVE BEEN RECALLED ESPECIALLY WITH MANY MOTHERS WITH THEIR FAMILIES UTILIZING YOUR VEHICLES SO HEAVY.
WHILE GETTING MY FATHER-IN-LAW SITUATED IN THE VAN WHEN LEAVING PHYSICAL THERAPY IS WHEN WE NOTICED WHAT HAS HAPPENED WITH THIS HEADREST.
WELL I WAS DRIVING THE AIRBAG LIGHT CAME ON AND KEEPS GIVING ME A WARNING SIGNAL. CRUISE CONTROL WON'T WORK
A FEW WEEKS AGO MY 2013 DODGE GRAND CARAVAN WOULD HAVE A HARD TIME STARTING UP. A FEW DAYS AFTER THIS HAPPENED THE CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING AND I TOOK IT IN AND HAD THE BATTERY REPLACED. THIS PAST WEEK THE SAME ISSUE STARTED HAPPENING. IT WOULD CRANK UP, BUT NOT TURN OVER. THIS HAPPENED 3 TIMES BEFORE THE CAR ACTUALLY STARTED. I ALSO NOTICED THAT THE PASSENGER SIDE DOOR WOULD LOCK AND UNLOCK WHEN IT FELT LIKE IT (WHEN THE CAR WAS ON) AND THE ALARM LIGHTS WOULD WORK INTERMITTENTLY (WHEN TRYING TO ARM THE CAR). YESTERDAY IT CRANKED UP AND IT TOOK 3 TIMES TO TURN OVER. WHEN I GOT OUT OF WORK IT WOULD CRANK, BUT DIDN'T TURN OVER AT ALL. I HAD TO GET A JUMP AND WAS ABLE TO DRIVE IT TO AN AUTO SHOP. THEY KEPT IT OVERNIGHT, CALLED, AND SAID I HAD TO TAKE IT TO THE DEALER BECAUSE THEY CONCLUDED IT WAS A BAD TIPM MODULE.
1ST TIME JUNE 2020: WHILE DRIVING ON HIGHWAY, SUDDENLY WARNING LIGHTS STARTED GOING ON AND OFF AND ON, VAN LOST ELECTRICAL POWER, SHUTTING DOWN ALL LIGHTS, WINDOWS, ETC. ENGINE WOULD NOT SWITCH GEARS. LUCKILY, MADE IT OFF THE HIGHWAY BEFORE THE ENGINE DIED. TOWED TO MECHANIC, COULD NOT FIND AN ISSUE AFTER IT WAS JUMP STARTED. THEY TESTED IT FOR 5 STRAIGHT DAYS. 2ND TIME OCTOBER 2020 PULLED VAN OUT OF GARAGE TO DRIVEWAY, TURNED IT OFF TO LOAD AND PUT GRANDCHILDREN IN CAR SEATS. VAN WOULD NOT RESTART, TOWED, REPLACED BATTERY. 3RD TIME 11/7/2020 WHILE DRIVING ON SUBURBAN BUSY ROAD AT NIGHT, SUDDENLY VARIOUS WARNING LIGHTS CAME ON AND OFF AND ON, WIPERS TURNED ON BY THEMSELVES, THEN ALL ELECTRICAL POWER WENT OUT. I GUIDED VAN INTO THE NEAREST PARKING LOT AS THE ENGINE DIED AND WOULD NOT RESTART. AAA CAME AGAIN, JUMPED THE CAR, AND WHILE WE DISCUSSED WHAT TO DO, THE CAR SHUT ITSELF OFF AGAIN. TOWED, MECHANIC REPLACED ALTERNATOR. I HAVE BEEN VERY LUCKY NOT TO BE HIT BY ANOTHER VEHICLE IN TWO OF THESE THREE INSTANCES. CURRENT MILEAGE: 102,201 I CAN PROVIDE REPAIR SHOP BILLS AND PROOF OF THE 3 TIMES VEHICLE WAS TOWED IN LAST 6 MONTHS!
1ST TIME JUNE 2020: WHILE DRIVING ON HIGHWAY, SUDDENLY WARNING LIGHTS STARTED GOING ON AND OFF AND ON, VAN LOST ELECTRICAL POWER, SHUTTING DOWN ALL LIGHTS, WINDOWS, ETC. ENGINE WOULD NOT SWITCH GEARS. LUCKILY, MADE IT OFF THE HIGHWAY BEFORE THE ENGINE DIED. TOWED TO MECHANIC, COULD NOT FIND AN ISSUE AFTER IT WAS JUMP STARTED. THEY TESTED IT FOR 5 STRAIGHT DAYS. COULD NOT DRIVE THE VEHICLE AT A HIGHWAY SPEED ONCE THIS STARTED HAPPENING, IT WOULD NOT ACCELERATE OR SWITCH GEARS, TOP SPEED WAS 35 MPH. NOT SURE OF PRECISE DATE OFF THE TOP OF MY HEAD, BUT IT WAS JULY 2020. EXACT DATE CAN BE VERIFIED FROM MECHANIC AND AAA TOWING INFO.
WHEN DRIVING VEHICLE DOWN A CITY STREET, VEHICLE DIED AS THERE WAS NO POWER AVAILABLE. THE VEHICLE FINALLY STARTED AFTER MULTIPLE ATTEMPTS AND WAS DRIVEN TO THE RESIDENCE. ANOTHER TRIP WAS TAKEN WHICH CREATED THE SAME ISSUE IN A PARKING LOT BUT WAS STARTED BY JUMPING THE VEHICLE AFTER NOT STARTING. VEHICLE WAS TOWED TO DEALER WHERE THE VEHICLE WAS PURCHASED AND WAS DIAGNOSED AS HAVING THE TOTAL INTERGRATED POWER MODULE (TIPM) FAILING. VEHICLE HAS APPROXIMATELY 111,000 MILES WITH NO PREVIOUS REPAIR HISTORY FOR THIS ISSUE.
AIRBAGS LIGHTS KEEP GOING ON AND OFF. THE VEHICLE STALLED OUT DURING MOVING AND THE STEERING LOCKED UP.
THE DODGE GRAND CARAVAN 2013 HAS 147,631 MILES ON IT, AND WHEN STARTING THE VEHICLE FOR 2 WEEKS IT OCCASIONALLY TOOK 3-7 SECONDS TO START THE ENGINE. THEN THE FUSE/RELAY SHORTED OUT FOR THE FUEL PUMP BECAUSE OF THE FAULTY ELECTRICAL FUSE BOX, CAUSING THE FUEL PUMP TO BURN OUT. A NEW FUEL PUMP WAS INSTALLED INTO THE GAS TANK, AND A DODGE FACTORY PART CALLED AN EXTERNAL WIRE KIT WAS HARD-WIRED INTO THE WIRES FOR THE FUEL PUMP SO THAT IT COULD BYPASS THE PERMANENTLY BURNT-OUT FUEL PUMP FUSE/RELAY PART OF THE FUSE BOX.
THE DRIVER'S SIDE PASSENGER SLIDING DOOR IS STUCK CLOSED AND IN THE LOCKED POSITION. I CANNOT UNLOCK THE DOOR IN ANYWAY POSSIBLE NOT THE REMOTE, OVER HEAD BUTTON, DRIVER'S DOOR BUTTON OR MANUALLY WITH MY FINGER. I HAVE FIVE CHILDREN AND I FEEL THIS IS A COMPLETE SAFETY HAZZARD I HAVE SEARCHED THE WEB FOR DIY INFO AND FOUND AT LEAST 60 OTHER PEOPLE WITH THE EXACT SAME PROBLEM. I FEEL WITH THE RISK OF CHILDREN BEING STUCK IN THE VEHICLE THIS SHOULD BE A SAFETY RECALL. THE LOCKING MECHANISM IS FAULTY
DRIVER'S SIDE ACTIVE-RESTRAINT HEADREST DEPLOYED (POPPED OPEN) WHILE CAR WAS AT REST WITH ENGINE OFF. INTERNAL INSPECTION SHOWED BROKEN PLASTIC INSIDE HEADREST. CAR WAS STATIONARY; ENGINE WAS OFF WHEN ACTIVE-RESTRAINT HEADREST DEPLOYED. DEALER SAID COST TO REPLACE WAS APPROXIMATELY $900. RECALL FOR SAME ISSUE ON OTHER MAKES/MODELS BY CHRYSLER/DODGE. APPARENTLY NOT FOR 2013 DODGE GRAND CARAVAN (YET).
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE WELDED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.
WITHIN 500 MILES OF OWNING THIS BRAND NEW, IT STARTED HAVING TROUBLE STARTING. LONG STORY SHORT, WE WERE TOLD IT WAS A DEFECTIVE FUEL PUMP. FAST FORWARD TO APPROXIMATELY 105,000 MILES IT'S HAVING THE SAME SYMPTOMS BUT WON'T START AT ALL NOW. CHRYSLER HAS ISSUED RECALL V62 FOR DURANGO'S AND CHEROKEE'S WITH THE SAME TIPM AND ENGINE AS A GRAND CARAVAN BUT DIDN'T INCLUDE IT IN THE RECALL. APPROXIMATE COST OF REPAIR IS $1350 AND THE PART IS ON BACK ORDER FOR AT LEAST 3 WEEKS. LEADING ME TO BELIEVE THERE IS A SERIOUS PROBLEM WITH THE PART!!!
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE LOST MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS RESTARTED AFTER APPROXIMATELY 15 MINUTES, AND OPERATED AS INTENDED. THE CONTACT HOWEVER DECIDED TO HAVE THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. ANTWERPEN DODGE RAM (5717 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228) WAS CONTACTED AND CONFIRMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 106,000.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING, WITH THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WESTGATE CHRYSLER JEEP DODGE RAM (2695 E MAIN ST, PLAINFIELD, IN 46168), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT DUE TO THE FUEL RELAY BEING INTEGRATED INTO THE TIPM, THE TIPM NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
MY WIFE AND DAUGHTER WERE DRIVING IN OUR 2013 DODGE GRAND CARAVAN WHEN THE PASSNGER HEADREST DEPLOYED AND HIT MY DAUGHTER IN THE BACK OF THE HEAD. THIS HAPPENED WHILE THE CAR WAS IN MOTION.*DT THE CONSUMER STATED THE PLASTIC THAT HOLDS THE PIN OF THE HEADREST FAILED. THE PIN WAS STILL LATCHED TO THE HEADREST. *JS
SLIDING DOOR GET STUCK IN A LOCKED POSITION AND CANNOT OPEN. FOB DOESN'T WORK OR MANUAL LOCK DOESN'T WORK.
BOTH FRONT HEADREST RESTRAINTS DEPLOYED WHEN CAR WAS PARKED. THEY ARE DEFECTIVE AND DANGEROUS AND DODGE HAS NOT RECALLED THEM FOR THE 2013 DODGE GRAND CARAVAN
THE FOLLOWING HAS HAPPENED TO MY CAR. THE AHR HEADREST WENT OFF, AND I WASN'T IN AN ACCIDENT. HOWEVER, DODGE CHRYSLER IS NOT WANTING TO ISSUE A RECALL SINCE A PERSON IS NOT AT RISK FOR INJURY. HOWEVER, COST TO FIX THIS HEADREST RUNS IN THE $500-$900 CATEGORY. AND IT'S A KNOWN ISSUE. SO WHY ISN'T DODGE CHRYSLER ACKNOWLEDGING IT? THE 'ACTIVE HEAD RESTRAINT' (AHR) HEADRESTS FOUND IN CERTAIN CHRYSLER VEHICLES AND MANUFACTURED BY GRAMMER AG SUFFER FROM A DEFECT. THE 65-PAGE LAWSUIT OUT OF FLORIDA ALLEGES THAT ALTHOUGH FCA US AND GRAMMER AG'S ACTIVE HEAD RESTRAINT IS MEANT TO SPRING FORWARD IN THE EVENT OF A REAR-END COLLISION TO CATCH A VEHICLE OCCUPANT'S HEAD TO PREVENT WHIPLASH, THE FEATURE CAN 'DEPLOY WITHOUT WARNING OR EXTERNAL FORCE FROM A COLLISION, AND FORCEFULLY STRIKE THE BACK' OF A DRIVER OR PASSENGER'S HEAD. DESCRIBING THE APPARENT DEFECT AS COMMON AND UNIFORM, THE CASE CLAIMS THE FORCE OF THE IMPACT TO THE BACK OF A VEHICLE OCCUPANT'S HEAD AND NECK CAN CAUSE SERIOUS INJURY AND CREATES AN ADDITIONAL ACCIDENT RISK SHOULD THE DEFECT MANIFEST SUDDENLY WHILE A VEHICLE IS IN OPERATION. ACCORDING TO THE LAWSUIT, THE CAUSE OF THE DEFECT IS THE FAILURE OF A 'CHEAP PLASTIC COMPONENT' INSIDE THE DEFENDANTS' AHR. SPECIFICALLY, THE FEATURE CONTAINS A PLASTIC BRACKET THAT ACTS AS THE TRIGGERING MECHANISM AND HOLDS THE FEATURE'S SPRING-LOADED RELEASE IN PLACE UNTIL A SENSOR SIGNALS THAT THE VEHICLE HAS BEEN HIT IN ITS REAR, THE CASE EXPLAINS. AS A 'COST-SAVING MEASURE,' THE PLAINTIFF
THE HEADREST OF MY 2013 DODGE CARAVAN DEPLOYED WITH NO WARNING. IT WAS FRONT PASSENGER HEADREST . WE WERE GOING AT APPROX. 15 MPH. MY SON WAS IN THE FRONT PASSENGER SEAT AND OUT OF NO WHERE, THE HEADREST DEPLOYED.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR FAILED TO OPEN OR CLOSE WITH THE KEY FOB OR MANUALLY. ADDITIONALLY, THE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED DUE TO THE SENSOR BEING FRACTURED. THE CONTACT CALLED BUTTON CHRYSLER JEEP DODGE RAM (1220 E BLVD ST, KOKOMO, IN 46902, (765) 360-4063) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 200,000.
PASSENGER HEADREST DEPLOYED WITHOUT IMPACT TO VEHICLE. INSPECTION OF HEADREST APPEARS THE THE PLASTIC STRUCTURE HOLDING RETAINING PIN HAS FAILED, DEPLOYING HEADREST. I BELIEVE THIS HAPPENED WITH THE VEHICLE PARKED IN DRIVEWAY.
PASSENGER HEADREST DEPLOYED WHILE DRIVING ON A CITY STREET.
BOTH OF MY FRONT SEATS' HEADRESTS HAVE DEPLOYED (AT SEPARATE TIMES), WHEN THE VEHICLE WAS UNOCCUPIED, SITTING PARKED IN MY DRIVEWAY. THE PLASTIC CLIP THAT HOLDS THE MECHANISM CLOSED WORE OUT AND CRACKED OPEN, RELEASING THE HEADREST. I CALLED THE DEALERSHIP, BECAUSE THIS WAS CLEARLY A DEFECT. THEY SAID THE ENTIRE SEAT NEEDED TO BE REPLACED IT ESTIMATED $900.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT REAR AC EVAPORATOR WAS BLOWING HOT AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE EVAPORATOR REAR AC EXPANSION VALVE AND THE REAR AC LINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE AC EVAPORATOR VALVE AND EXPANSION VALVE WAS REPLACED. THE REAR AC LINE WAS NOT REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,244. *LN*JB
THE DRIVERS SIDE HEADREST SPONTANEOUSLY EXPLODED WHILE THE VEHICLE WAS STATIONARY. AFTER GETTING OFF WORK I GOT IN MY VEHICLE WHICH WAS PARKED IN A PARKING LOT, LUCKILY I TOOK A MOMENT TO MAKE A PHONE CALL WHILE STILL PARKED, AS I BENT FORWARD TO FIND MY PHONE THE HEADREST EXPLODED, THANKFULLY NOT HITTING ME IN THE HEAD.
THE DRIVER'S ACTIVE HEAD RESTRAINT SEEMS TO HAVE BEEN DEPLOYED SPONTANEOUSLY. I DID NOT WITNESS THE OCCURRENCE, I NOTICED THE HEADREST WHEN ENTERING MY VEHICLE ONE MORNING. MY 2013 DODGE GRAND CARAVAN HAS NOT BEEN INVOLVED IN ANY SORT OF COLLISION. I AM UNABLE TO FIND ANY RECALL INFORMATION FOR THIS OCCURRENCE, AND I BELIEVE THAT THERE SHOULD BE A RECALL PLACED FOR THIS BY CHRYSLER.
I WAS DRIVING ON CITY STREET AT APPROXIMATELY 40 MPH. THE ENGINE UNEXPECTEDLY SHUT DOWN AND I LOST POWER STEERING AND POWER BRAKES, NEARLY LOSING CONTROL OF THE VEHICLE. THE ROAD WAS FLAT AND STRAIGHT, CLEAR WEATHER CONDITIONS. I AM CONCERNED THAT THIS IS RELATED TO THE RECALL R03 (FORMERLY L25): IGNITION SWITCH MAY TURN OFF SAFETY PROBLEM ON OTHER CHRYSLER/DODGE MODELS. THIS IS EXTREMELY DANGEROUS AND NEEDS TO BE ADDRESSED IMMEDIATELY. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →