WHEN THIS INCIDENT OCCURRED, I WAS DRIVING 20 MPH IN A SCHOOL ZONE AND MY DAUGHTER WAS IN THE VAN WITH ME. ALL THE ELECTRICAL INSTRUMENTATION SUDDENLY TURNED OFF. THE VAN CONTINUED TO MOVE FORWARD, BUT THE TURN SIGNALS, DASH INSTRUMENT PANEL, WINDOWS, LOCKS, ETC. ALL FAILED TO WORK. I THOUGHT A FUSE HAD BLOWN OR SOMETHING. I PULLED OFF THE ROAD AND PARKED, BUT THE VAN WOULD ONLY TURN PART WAY OFF. THE MOTOR STOPPED RUNNING, BUT THE KEY INDICATED THAT THE MOTOR WAS STILL ON. THE KEY WOULD NOT TURN COUNTER CLOCKWISE, OR "OFF" PAST THE "ON" DESIGNATION MARKED ON THE IGNITION. THE KEY WOULD NOT RELEASE/COME OUT OF THE IGNITION. SINCE I COULD NOT GET THE KEY OUT OF THE IGNITION, I TRIED TO START THE VAN. IT WOULD NOT START. MY HUSBAND CAME OUT AND TRIED TO JUMP START IT, THINKING IT MIGHT BE A PROBLEM WITH THE BATTERY. THIS WAS UNSUCCESSFUL. I HAD CALLED A LOCAL MECHANIC FROM THE CAR, AND WITH HIS HELP MY HUSBAND WAS ABLE TO GET THE VAN STARTED. HE DROVE IT TO THE MECHANIC'S SHOP. THE MECHANIC LOOKED AT THE "CODES" AND SAID IT LOOKED LIKE IT WAS UNDER RECALL. HE WAS ABLE TO GET THE KEY TO RELEASE AND MY HUSBAND DROVE THE VAN TO THE LOCAL DODGE DEALERSHIP. THE DEALERSHIP TOLD HIM THAT OUR VAN WAS PART OF AN IGNITION RECALL AND THAT DODGE WOULD HAVE THE PARTS REPLACED. WE HAVE BEEN WAITING MORE THAN TWO WEEKS NOW, AND STILL THE DEALER SAYS THE PARTS ARE NOT AVAILABLE. I AM AFRAID TO DRIVE THE VAN. I TRANSPORT MY CHILDREN AND CHILDREN IN A CARPOOL. I CANNOT RISK THEIR SAFETY, AND I H
2010 Dodge Grand Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
ON MULTIPLE OCCASIONS THE ELECTRONIC IGNITION SWITCH HAS FAILED TO OPERATE. THE SWITCH FAILS TO START THE ENGINE AND THE SWITCH WILL NOT ROTATE TO THE OFF POSITION (WILL NOT TURN BEYOND ACC. POSITION). THIS IS A FAMILY VAN USED FOR MANY SHORT TRIPS, INCLUDING STARTS AND STOPS. UNEXPECTEDLY BEING UNABLE TO START THE ENGINE, AND BEING UNABLE TO TURN THE VEHICLE OFF, REMOVE THE KEY, OR LOCK THE VEHICLE IS A SERIOUS SECURITY ISSUE AND A HAZARD IN SOME SITUATIONS. A QUICK LOOK AT THE INTERNET SHOWS THAT THIS IS A COMMON PROBLEM. *TR
IN THE FIRST DRIVE OF THE DAY (NO MATTER WHAT TIME OF THE DAY) WITHIN 4 BLOCKS OF MY HOME, THE VEHICLE STALLS WHILE DRIVING. THIS HAS SO FAR HAPPENED 8 TIMES OVER THE LAST 9 MONTHS. THIS INCIDENT HAS OCCURRED WITH 3 DIFFERENT DRIVERS AND IN THE SAME EXACT LOCATION 7 OUT OF THE 8 TIMES. VEHICLE IS ALWAYS COASTING (NOT ACCELERATING) AROUND 20 MILES PER HOUR. WHEN THIS INCIDENT OCCURS, THE ENGINE TURNS OFF, WHICH DISABLES THE STEERING, BRAKES, AND ACCELERATION. THIS LEAVES THE DRIVER AND ITS PASSENGERS IN SERIOUS, POTENTIALLY LETHAL, DANGER. WE HAVE TAKEN THIS VEHICLE MULTIPLE TIMES TO THE DEALERSHIP, AND THEY CLAIM THAT THIS VEHICLE IS NOT INCLUDED IN THE RECALL. THEY STATE THAT THERE ARE NO ERROR CODES. *TR
TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE AIR BAGS WARNING LIGHT ILLUMINATED AND THE HORN FAILED SIMULTANEOUSLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE TIRE VALVE STEM CRACKED,CAUSING THE TIRE TO DEFLATE. THIS IS THE SECOND TIME WITHIN A YEAR, DIFFERENT WHEEL THE FIRST INCIDENT. I AM GOING TO REPLACE ALL STEMS. BOTH TIRE STEMS WERE FOUND CRACKED AND LEAKING AIR WHILE PARKED. MANY ON LINE COMPLAINTS. NO RECALL BY DODGE YET, THIS IS A REAL DANGER TO THE PUBLIC. IF THE STEMS SHOULD FAIL AT HIGH SPEEDS COULD LEAD TO ACCIDENT. *TR
THE VEHICLE STALLS WHILE DRIVING BETWEEN 30 AND 35 MPH. THERE IS NO WARNING AND IT JUST QUITS. WHEN IT DOES YOU LOSE ALL POWER STEERING AND ELECTRICAL SYSTEMS. THERE IS NO RHYME OR REASON AS TO WHEN THIS HAPPENS - IT CAN BE SHORTLY AFTER STARTING THE MORNING DRIVE OR AFTER YOU HAVE BEEN DRIVING FOR 20 MINUTES. IT ALSO HAPPENS SPORADICALLY SO IT IS VERY HARD TO DETERMINE IF AND WHEN IT WILL HAPPEN. WE HAVE HAD THE CAR CHECKED MANY TIMES BY THE DEALER WHERE WE PURCHASED THE VEHICLE AND THEY HAVE NOT BEEN ABLE TO FIND ANYTHING. IT HAS CONTINUED TO STALL SPORADICALLY OVER THE PAST 5-6 MONTHS. WE NOW SEE THAT THERE IS A RECALL FOR 2010 DODGE CARAVANS BASED ON THIS FAULTY IGNITION SWITCH, HOWEVER THE DEALER INFORMS US THAT OUR CAR IS NOT INCLUDED IN THE RECALL AND THERE IS NOTHING THEY CAN DO. *TR
TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/30/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON APRIL 2, 2015
TL- THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V2340 (ELECTRICAL) WAS RECEIVED IN MAY 2014. THE VEHICLE WAS TAKEN TO THE DEALER WHO DISCONNECTED THE VENT WINDOW SWITCH UNTIL THE PARTS BECOME AVAILABLE TO PERFORM THE REMEDY LISTED IN THE RECALL. AFTER CONTACTING THE DEALER AND MANUFACTURER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS NOT AVAILABLE. JFT
THE VEHICLE CUTS OFF AT NORMAL OPERATING SPEED ON BUMPY SURFACES OR AFTER GOING OVER BUMPS IN THE ROAD. VEHICLE LOST POWER STEERING, BRAKING, AND THE ENGINE CUTS OFF. THIS RESULTED IN AND EMERGENCY EXIT FROM THE LANE OF TRAVEL. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST 12 MONTHS. THIS APPEARS TO BE THE SAME SYMPTOMS OF A CURRENT RECALL FOR THE IGNITION SWITCH ON SIMILAR VEHICLES OF THIS MODEL. DODGE MAKES NO ATTEMPT TO ASSIST WITH VERIFYING THAT THERE IS AN ISSUE. *TR
TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 67 MPH, THE ENTIRE ELECTRICAL COMPONENT BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
WHILE DRIVING THE 2010 DODGE GRAND CARAVAN IT SUDDENLY STALLS. THERE DOES NOT APPEAR TO BE A REASON BEHIND IT, AT LEAST THE DEALER IS UNABLE TO PINPOINT IT. IT HAS HAPPENED 4 TIMES, WITH THE MOST RECENT BEING JUST AFTER HAVING IT INTO THE DEALER WHERE THEY REPLACED THE BATTERY AND THE BATTERY CABLE AND DID AN OIL CHANGE, WITH A TOTAL COST OF $325. HOWEVER, THEY ALSO SAID IT MAY BE THE MODULE THAT NEEDS TO BE REPLACED AT A COST OF OVER $600.00. HOWEVER, THEY APPARENTLY DO NOT KNOW OR JUST TRYING TO RUN UP THE COST OF REPAIRING THE VEHICLE. I SEE A LOT OF OTHERS WHO ARE COMPLAINING ABOUT STALLING PROBLEMS WITH NO SATISFACTION. WHAT IS THE PROBLEM??? THIS IS A SERIOUS SAFETY PROBLEM AS STALLING CAN OCCUR ANYWHERE AND INVOLVE SERIOUS ACCIDENTS. *TR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING VEHICLE IN A RESIDENTIAL AREA AT 20 MPH THE VEHICLE SHUT OFF (ENGINE STOPPED RUNNING, LOST POWER STEERING, LOST POWER BRAKES AND IM GUESSING THE AIR BAGS). IMMEDIATELY CHECKED THE IGNITION AND OBSERVED THE KEY TO BE SECURELY IN THE "ON" POSITION (IT DID NOT MOVE TO THE ACCESSORY POSITION). WAS ABLE TO IMMEDIATELY RESTART VEHICLE. TOOK VEHICLE TO DODGE DEALERSHIP AND THEY DID NOT FIND ANY PROBLEM WITH THE IGNITION. THERE WERE NO ERROR CODES IN THE VEHICLE COMPUTER. DEALERSHIP SUGGESTED REMOVING ALL EXTRA KEYS/KEY RINGS...SO DID SO. APPROXIMATELY 2 WEEKS LATER, WITH ONLY THE CAR KEY SECURELY IN THE IGNITION (NO KEY RINGS, ETC) AGAIN WHILE DRIVING IN A RESIDENTIAL AREA AT 20 MPH THE VEHICLE SHUT OFF (ENGINE STOPPED RUNNING, LOST POWER STEERING, LOST POWER BRAKES AND IM GUESSING THE AIR BAGS) AND ALMOST RAN A STOP SIGN. IMMEDIATELY CHECKED THE IGNITION AND OBSERVED THE KEY TO BE SECURELY IN THE "ON" POSITION (IT DID NOT MOVE TO THE ACCESSORY POSITION). THIS RECURRING ISSUE IS GOING TO RESULT IN A DEATH. DODGE NEEDS TO ADDRESS THIS ISSUE IMMEDIATELY. *TR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WAS NOTIFIED OF THE ELECTRICAL PROBLEM OF THE IGNITION RECALL. WAS NOTIFIED THAT THE PRODUCT WAS ON BACKORDER AND I AM STILL WAITING ON THE PRODUCT TO HAVE THIS CORRECTED BEFORE ANYTHING MAJOR COULD HAPPEN. I AM VERY UNSATISFIED WITH THE LOCAL DEALERSHIP. *TR
2010 DODGE GRAND CARAVAN DANGEROUS DRIVER SIDE AIR BAGS. *MW THE CONSUMER AND HIS WIFE WERE INVOLVED IN AN ACCIDENT. WHEN THE AIR BAGS DEPLOYED, HIS WIFE WAS INJURED. THE CONSUMER STATED HIS WIFE WAS HIT BY THE AIR BAG WITH SUCH FORCE, IT KNOCKED HER UNCONSCIOUS FOR 20 MINUTES OR MORE. THE DODGE INSIGNIA FROM THE CENTER OF THE STEERING WHEEL WAS PERMANENTLY IMPRINTED ON HER STOMACH. HIS WIFE ALSO SUFFERED FROM INCREASING NERVE DAMAGE FROM SPINAL INJURES CAUSED BY THE AIR BAG. *JB
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ANTIFREEZE LEAKED ALL OVER THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEATER HOSE ASSEMBLY NEEDED TO BE REPLACED. THE HOSE WAS REPLACED BY THE CONTACT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE VEHICLE WOULD SHIFT INTO A LOWER GEAR CAUSING THE SPEED TO DECREASE WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC; HOWEVER, THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 03/30/15*LJ THE CONSUMER STATED THE DEALER REBUILT THE TRANSMISSION AT THE MANUFACTURER'S EXPENSE. UPDATED 6/23/2015*JS
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 04/13/15*LJ UPDATED 11/5/2015*JS
TL*THE CONTACT A OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR BRAKE ALIGNMENT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF AND AFTER RESTARTING THE ENGINE THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 14V373000 (ELECTRICAL). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 55,000.
WHILE DRIVING APPROXIMATELY 40 MPH UNDER NORMAL CONDITIONS (50 DEGREES F, NO RAIN/SNOW), THE OPERATOR NOTICED A SUDDEN AND UNEXPECTED LOSS OF POWER STEERING. UPON SCANNING THE DASH, THE EPS (STABILITY CONTROL) LIGHTS WAS ILLUMINATED. A FEW SECONDS (MAYBE 5 - 15) LATER, THE POWER BREAKING APPEARED TO BE LOST. OPERATOR IS UNSURE IF THESE FUNCTIONS WERE "SIMPLY" LOST, OR IF THE VEHICLE WAS ACTUALLY POWERED DOWN. STEERING AND BREAKING WAS EXTREMELY DIFFICULT TO THE EXTENT THAT IT WAS VERY DIFFICULT TO PHYSICALLY CONTROL THE VEHICLE ENOUGH TO MOVE TO THE SIDE OF THE ROAD WITHOUT HITTING ANY OBJECTS. EVEN BRAKING WAS EXTREMELY DIFFICULT TO DO WITH SIGNIFICANT FORCE. AFTER GETTING SAFELY ON THE SIDE OF THE ROAD, THE ENGINE WAS IMMEDIATELY TURNED OFF. A FEW MINUTES LATER, THE CAR WAS RE-STARTED AND APPEARED TO BE FUNCTIONING NORMALLY, ALTHOUGH OPERATOR WAS UNWILLING TO RISK PUTTING CAR INTO "DRIVE". CAR WAS TOWED TO DEALER FOR ANALYSIS. IF THIS HAD HAPPENED AT HIGHER SPEED, OR WHEN A QUICK STOP WAS NECESSARY, A SEVERE CRASH LIKELY WOULD HAVE OCCURRED. *TR
LAST MAY 7, 2014, I RECEIVED A SAFETY RECALL FROM CHRYSLER, I VISITED THE DEALER AND WAS TOLD THAT THEY DIDN'T HAVE THE PART, AND AS SOON AS THEY WILL RECEIVE IT THEY WILL LET ME KNOW. TIME PASS BY AND I RECEIVED A SECOND SAFETY RECALL, AT THAT TIME I NEEDED TO TAKE MY CAR TO THE DEALER TO BE REPAIR AND ASKED FOR THE PART, THEY DID NOT HAVE IT YET. THEY DISABLE THE REAR QUARTER VENT WINDOWS TO AVOID PROBLEMS. THEY ASKED ME TO CALL PARTS DEPT. TO FIND OUT WHEN THEY WILL HAVE THE FAMOUS PART. IS BEEN 8 MONTHS AND NOTHING IS BEEN SOLVED. HOW LONG DO I HAVE TO WAIT? IS THAT PART SO DIFFICULT TO FIND? *TR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE FAILED TO SHUT OFF. WHEN THE KEYS WERE REMOVED FROM THE IGNITION SWITCH, THE ENGINE REMAINED RUNNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE VIN WAS NOT LISTED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WIFE WAS DRIVING CAR, WAS APPROACHING A LEFT TURN OFF THE HIGHWAY INTO A SIDE STREET AND THE ENGINE TURNED OFF. SHE TRIED STARTING THE CAR AGAIN WITH THE CAR IN PARK, WITH THE KEY FOB, AND IT DID START AGAIN. PRIOR TO THIS, WHEN STARTING THE CAR IN THE GARAGE, SEVERAL TIMES IT WOULD START AND TURN OFF IMMEDIATELY. I THOUGHT IT HADN'T GOTTEN ENOUGH GAS TO KEEP GOING SO I JUST STARTED IT AGAIN. IT MIGHT HAVE BEEN THE IGNITION SWITCH SNAPPING OUT OF THE START POSITION AT THAT TIME AS WELL. *TR
WIFE WAS DRIVING CAR, WAS APPROACHING A LEFT TURN OFF THE HIGHWAY INTO A SIDE STREET AND THE ENGINE TURNED OFF. SHE TRIED STARTING THE CAR AGAIN WITH THE CAR IN PARK, WITH THE KEY FOB, AND IT DID START AGAIN. PRIOR TO THIS, WHEN STARTING THE CAR IN THE GARAGE, SEVERAL TIMES IT WOULD START AND TURN OFF IMMEDIATELY. I THOUGHT IT HADN'T GOTTEN ENOUGH GAS TO KEEP GOING SO I JUST STARTED IT AGAIN. IT MIGHT HAVE BEEN THE IGNITION SWITCH SNAPPING OUT OF THE START POSITION AT THAT TIME AS WELL. *TR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/12/15*CN
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE. THE CONTACT BELIEVED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
IGNITION SWITCH BECAME "LOOSE" STARTED TO HAVE TROUBLE WITH THE SWITCH BEING INOPERABLE - COULD NOT START THE VAN WITH THE SWITCH. A COUPLE TIMES THE VEHICLE TURNED OFF WHILE IDLING TO WARM UP. *TR
WHILE DRIVING, THE ENGINE SHUT OFF CAUSING THE POWER STEERING AND BRAKES TO NOT RESPOND. I MUSCLED THE CAR AROUND A CORNER, RESTARTED AND CONTINUED HOME. *TR
IN THE MOST SERIOUS OF MANY NO-START INCIDENTS, OUR VAN FAILED TO START IN 107 DEGREE TEMPERATURES WITH OUR THREE SMALL CHILDREN IN THE CAR. WE WERE STRANDED AT A REMOTE REST AREA, WITH NOWHERE TO TAKE REFUGE FROM THE DANGEROUS HEAT. AFTER 18 ATTEMPTS THE ENGINE FINALLY STARTED AND WE COMPLETED OUR TRIP TO RENO NEVADA, DRIVING IN REMOTE AREAS AMID DEADLY HEAT FEARING OUR VAN WOULD FAIL TO RESTART IF STOPPED. IN THE PRIOR WEEK WHILE IN FL, THE VAN HAD A NEW BATTERY INSTALLED AT OUR GATOR CHRYSLER, IN A REPAIR ADVISED TO SOLVE NO START INCIDENTS WE HAD IN FL. THE VAN ALSO UNDERWENT AN INSPECTION, WITH NO PROBLEMS REPORTED TO US. WE SCHEDULED A PANICKED DEALER SERVICE VISIT WHILE STILL IN ROUTE, AT A RENO DODGE ON JULY 1ST 2013. THE DEALERSHIP TECHNICIANS RETAINED THE VAN TO DIAGNOSE THE NO-START FOR 2 FULL DAYS. THEY NOTED NO MALFUNCTION AND COULD NOT REPRODUCE THE PROBLEM. THE VAN HAS SINCE DEVELOPED INTERMITTENT FAILURES OF SEVERAL ELECTRONIC SYSTEMS, INCLUDING STALLING WHEN PLACED IN REVERSE, FAILING TO SHIFT INTO 2ND GEAR AFTER SITTING OVERNIGHT, NO POWER TO THE INSTRUMENT CLUSTER OR NO POWER TO THE CONSOLE CONTROLS. THE VAN AT THE TIME OF PURCHASE IN DECEMBER OF 2011 HAD PREVIOUSLY BEEN "REPAIRED" IN THE RECALL FOR ITS WIN MODULE. ADDITIONALLY A PCM REFLASH 68050411AF HAD BEEN PERFORMED. OUR VAN CONTINUES TO HAVE NO-START INCIDENTS AND TRANSMISSION FAILS TO SHIFT INTO 2ND GEAR, NO FIXES. BOTH RENO AREA CHRYSLER DEALERSHIPS HAVE LOOKED AT OUR VAN AND NOTED NO FAILURES. DESP
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 45,000.
GAS CAP OFTEN FAILS TO CLOSE COMPLETELY. EVEN AFTER CAREFULLY CLOSING IT, YOU OFTEN FIND IT OPENED BY ITSELF. *TR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY VAN OCCASIONALLY WILL NOT START. I REPLACED THE BATTERY AND SOON AFTER BEGAN HAVING PROBLEMS WITH THE VAN FAILING TO START. THEN I NOTICED THAT THE PASSENGER AIRBAG DASHBOARD COVER WAS OPEN. ALSO, THE PASSENGER REAR SLIDING DOOR DOES NOT LATCH PROPERLY. I HAVE TRIED USING BOTH THE REMOTE KEY LOCK AND MANUALLY PRESSING THE BUTTON TO CLOSE THE DOOR. IT TAKES SEVERAL ATTEMPTS TO GET IT TO CLOSE AND LOCK. *TR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. ALSO, THE VEHICLE WOULD SHUT OFF WHEN THE KEY WAS INADVERTENTLY TOUCHED WITHIN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,589.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE KEY FAILED TO RELEASE AND FRACTURED WHILE IN THE IGNITION SWITCH. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
OUR 2010 DODGE GRAND CARAVAN IS OVER CONSUMING OIL. WE HAVE A NORMAL OIL CHANGE DONE AND BEFORE WE GET TO THE 3000 MILES WHEN THE NEXT ONE IS TO BE DONE THE VAN IS DRY/OUT OF OIL! THE LIGHT COMES ON THE DASH INDICATING THERE IS NO OIL AND THE OIL LEVEL IN THE VAN DOES NOT EVEN REACH THE DIP STICK, IT IS COMPLETELY DRY. WE TOOK THE VAN IN APRIL 2014 TO ZEIGLER IN DOWNERS GROVE, IL AND THEY HAD US COME BACK EVERY 1000 MILES TO CHECK AGAIN, EACH TIME IT WAS AT LEAST 1.5 OR SO QUARTS LOW. THEY WOULD TOP IT OFF AND SAY COME BACK IN 1000 MILES. THAT IS NOT NORMAL A VEHICLE SHOULD NOT KEEP NEEDING OIL TO BE ADDED AND IF NO OIL IS ADDED IT IS EMPTY BEFORE YOU HAVE DRIVEN 3000 MILES. SINCE THE DEALER WAS NO HELP SAYING IT IS NORMAL, WHICH THIS IS NOT, I HAVE NEVER HAD TO ADD OIL TO ANY OF MY VEHICLES BETWEEN OIL CHANGES, TODAY WE CALLED CHRYSLER TO HANDLE THE PROBLEM...ALL CHRYSLER WOULD DO WAS CALL THE DEALER WHO TOLD THEM THIS IS NORMAL AND SAID THAT THEY HAVE TO SIDE WITH THE DEALER AND NOT FIX THE PROBLEM...WE PAID FOR AN EXTENDED WARRANTY ON THIS VAN AND IT NEEDS TO BE FIXED ASAP BEFORE THE WARRANTY IS UP!!!! *TR
WHILE DRIVING BETWEEN 30 AND 35 MILES PER HOUR, AT AROUND 7:40PM, THE LOW BEAMS ON MY 2010 DODGE GRAND CARAVAN WENT COMPLETELY OFF. I PULLED OVER AND WAS UNABLE TO GET THEM BACK ON AND HAD TO DRIVE WITH MY HIGH BEAMS ON. TOOK IT TO A MECHANIC, EXPLAINED TO HIM EXACTLY WHAT HAPPENED, BUT WHEN HE WENT TO CHECK THEM THEY TURNED ON AND HE FOUND NO VISIBLE PROBLEMS. THE MECHANIC TOLD US THAT HE HAD RESEARCHED ONLINE WHAT THE PROBLEM COULD BE AND FOUND THAT THERE WERE MANY COMPLAINTS ABOUT THIS ISSUE. I AM NOW AFRAID TO DRIVE AT NIGHT OR IN THE RAIN AFTER SEEING ALL THE COMPLAINTS ONLINE ABOUT THIS SAME PROBLEM. I CAN ONLY IMAGINE WHAT COULD HAPPEN DRIVING AT NIGHT TIME ON A CURVY ROAD AND THE LIGHTS FAIL. *TR
HEADLIGHTS TURN OFF UNEXPECTEDLY WHILE DRIVING. SERVICE TESTED HEADLIGHT SYSTEM AND DID NOT EXPERIENCE ANY ABNORMALITIES. PERFORMED DIAGNOSTIC SCAN AND FOUND STORED LOW BEAM AND HIGH BEAM "CONTROL CIRCUIT LOW". CLEARED STORED TROUBLE CODES AND REPLACED HEADLIGHT SWITCH AS A LIKELY CAUSE OF SYMPTOM DESCRIBED. HEADLIGHT TURNED OFF AGAIN UNEXPECTEDLY WHILE DRIVING IN THE RAIN. *TR
BRAKES WERE CHECKED BY DEALER AND SAID TO BE FINE. AFTER A FEW MILES AT ROAD SPEED, I STOPPED AND SMELLED HOT BRAKES. REAR DRIVER'S WAS SMOKING. LUBE ON GUIDES WAS BOILING AND ROTORS WERE BLUE. DEALER CLAIMS THERE IS NO PROBLEM. CLAIMS IT IS OUR ROUGH WINTERS HERE IN CENTRAL NY. BUT THEY HAD JUST CHECKED THEM AND NO SALT OR WINTER IN JULY. I HAVE RUINED 4 SETS OF REAR BRAKES AND ROTORS SINCE THEN. JUST REPLACED THE FRONT FOR THE FIRST TIME AT 70,000 MILES. THERE IS SOMETHING WRONG WITH THE SYSTEM THAT IS APPLYING THE REAR BRAKES WHEN NOT NEEDED. SOMETIMES I FIND THE RIGHT SIDE SMOKING AND SOMETIMES THE LEFT. WE HAVE DONE EVERYTHING ACCORDING TO SPEC. FILED THE GUIDES, LUBED THE GUIDES TO BE SURE EVERYTHING IS FREE. NOTHING HELPS. IT IS DANGEROUS BECAUSE ALL I HAVE IS THE FRONT BRAKES TO STOP IN AN EMERGENCY. YOUR DEALER CLAIMS THIS IS NORMAL TO ONLY GET 14000 MILES ON A SET OF REAR BRAKES. THEY DID REPLACE ONE CALIPER BUT IT MADE NO DIFFERENCE. THANKS *TR
I WAS PULLING OUT OF A SIDE STREET ONTO A MAIN ROAD WHEN THE ENGINE SHUT OFF. THIS WAS THE SECOND TIME WITHIN THE PAST MONTH THAT THIS HAPPENED. ABOUT A WEEK AFTER I HAD THE SECOND IGNITION FAILURE I RECEIVED A RECALL NOTICE (L25) FROM CHRYSLER TELLING ME THAT THEY HAD A PROBLEM WITH THEIR FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) THAT CAUSES THE ENGINE TO SHUT DOWN WHILE DRIVING. WHEN I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER (1-800-853-1403) THEY TOLD ME THAT THE PARTS TO FIX THE PROBLEM WERE NOT AVAILABLE AND, EVEN THOUGH THE VEHICLE HAD SHUT DOWN TWICE, THEY DIDN'T CARE AND WOULDN'T PROVIDE A LOANER/RENTAL VEHICLE UNTIL THE REPAIR WAS MADE. THIS IS A SIMILAR SITUATION THAT GM DEALT WITH RECENTLY AND DID PROVIDE TEMPORARY REPLACEMENT VEHICLES. *TR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE KEY WAS TURNED TO THE OFF POSITION, THE ENGINE REMAINED ACTIVATED. THE CONTACT STATED THAT IN ORDER FOR THE ENGINE TO SHUT OFF, THE BATTERY NEEDED TO BE DISCONNECTED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,933. UPDATED 11/21/14*CN THE VEHICLE WAS REPAIRED BY THE DEALER. UPDATED 01/08/15
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →