Page 12 of 26 · complaints 551–600 of 1,293

2008 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Unknown or Other
Filed Jun 8, 201582,000 milesIL

ON THE EVENING OF MAY 27, 2015, I WAS UNABLE TO START MY VAN. THE ENGINE DID NOT TURN OVER AT ALL. THE VAN DOESN'T USE A "REGULAR" KEY BUT A WIN MODULE. I WAS GOING TO HAVE IT TOWED THE NEXT DAY BUT THE VAN STARTED FOR MY BROTHER. HE JIGGLED THE CLUTCH AND EXPLAINED THE VEHICLE WASN'T IN GEAR. THE VAN WORKED FINE THE NEXT DAY ON FRIDAY, MAY 29, 2015, UNTIL THE EVENING. THE ENGINE AGAIN WOULDN'T TURN OVER. I LOCATED A SHOP MONDAY MORNING, JUNE 1, 2015, THAT WORKED ON WIN MODULE SYSTEMS AND IT WAS TOWED TO THE SHOP. UNFORTUNATELY, DUE TO VACATIONS AND ILLNESS, THE SHOP WAS UNABLE TO LOOK AT MY VEHICLE UNTIL MONDAY, JUNE 8, 2015. I WAS INFORMED BY THE MECHANIC THAT THE VAN'S WIN MODULE WAS FAULTY. DURING THE INTERIM, ON JUNE 4, 2015, I RECEIVED A RECALL NOTICE FOR MY VAN REGARDING THE WIN MODULE. IT WAS NOTICE R03. SINCE THE RECALL, THE WIN MODULE ISN'T AVAILABLE. THERE ISN'T EVEN ENOUGH TO MEET THE NEEDS OF THE DEALERSHIPS (THE TWO LOCAL DEALERSHIPS HAVE BEEN GIVEN 20 YET, THEY HAVE OVER 300 CUSTOMERS NEEDING THE REPLACEMENT. THIS IS OUTRAGEOUS. IT WILL TAKE MONTHS TO CORRECT THIS SERIOUS DEFECT. I CONTACTED CHRYSLER AND SPOKE TO "JOSHUA". CHRYSLER HAS OFFERED NO ASSISTANCE TO ME. I AM WITHOUT A VEHICLE. I HAVE BEEN ADVISED THAT CHRYSLER WILL NOT PROVIDE A CAR FOR MY USE UNTIL MY VEHICLE CAN BE FIXED NOR PAY FOR A RENTAL. THAT IS WRONG. IN ADDITION, MY VAN, WHICH IS INOPERABLE BECAUSE OF THEIR DEFECTIVE PART, WILL HAVE TO BE TOWED TO A DEALERSHIP AT MY EXPENSE. THAT WILL BE SEV

Electrical System
Filed Jun 8, 2015142,000 milesGA

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. IMMEDIATELY AFTER THE GEAR LEVER WAS SHIFTED INTO THE DRIVE POSITION, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY REMOVING ALL ITEMS FROM THE KEY RING AND LEAVING ONLY THE IGNITION KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.

Electrical System
Filed Jun 8, 2015KS

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jun 8, 201565,000 milesVA

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE WIPERS FUNCTIONED INDEPENDENTLY, ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED, THE SPEEDOMETER DISPLAYED AN INCORRECT READING, THE HEAD LAMPS FUNCTIONED INTERMITTENTLY, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FRONT DRIVER SIDE DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Unknown or Other
Filed Jun 8, 201585,000 milesIN

MY VEHICLE ENGINE LIGHT HAS BEEN ON FOR OVER ONE YEAR AND A HALF. TRIED FIXES OVER AND OVER AND IT STILL COMES UP AGAIN STATING "MISFIRING, COIL" ETC....... IT STARTED AFFECTING THE FOBIKS TO MY VEHICAL OVER A YEAR AGO AND I HAVE BEEN REPLACING MY FOBIKS OR JUST USING THEM MANUALLY SINCE THEN. I RECEIVED MY VEHICLE RECALL AND TRIED TO SCHEDULE MY RECALL TODAY. THE DEALSHIP STATES: THEY HAVE ALREADY SCHEDULED ALL THE PARTS THEY CURRENTLY HAVE FOR CUSTOMERS WHICH IS 9. THEY ALSO STATED THAT I WOULD HAVE TO KEEP CALLING IN TO SCHEUDLE AN APPOINTMENT RANDOMLY BECAUSE THEY WILL NOT GET A PART IN FOR MY VEHICLE UNTIL ONE HAS BEEN USED THAT WOULD FIT MY VEHICLE. BUT THEY DON'T KNOW WHEN AND OR WHICH PART IS APPROPRIATE FOR MY VEHICLE SO THEY CAN'T TELL ME WHEN TO CALL AND MAKE AN APPT. THE DEALER STATED THEY DON'T KNOW ANY OTHER WAY TO ASSIST RIGHT NOW. I WILL HAVE TO CONTINUE TO CALL IN WEEKLY RANDOMLY NOT KNOW IF THE PART I NEED IS AVAIBLE OR HAS ALREADY AGAIN BEEN SCHEDULED FOR ANOTHER CUSTOMER AND THE CYCLE FOR EACH PART IS 14 DAYS. IF THEY ONLY HAVE 9 PARTS OF WHICH THEY DON'T KNOW IF IT IS FOR MY VEHICLE OR NOT HOW WILL I KNOW WHEN TO CALL IN OR IF SOMEONE BEATS ME TO MY PART OR WHEN I WILL BE ABLE TO GET MY VEHICLE FIXED? WHAT A PROCESS. AND RIGHT WHEN IT IS TIME TO TRAVEL IN MY VEHICLE. NOT GOOD AT ALL! NEED HELP RESOLVING THIS ISSUE

Electrical System
Filed Jun 5, 2015124,000 milesCT

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE, THE VEHICLE STALLED AND THE BRAKES FAILED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

Electrical System
Filed Jun 5, 2015100,050 milesTX

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO GO INTO THE OFF POSITION WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,050.

Electrical System
Filed Jun 5, 201580,000 milesVA

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS STARTED AND THE DASHBOARD BECAME HOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Engine
Filed Jun 5, 2015CA

I WAS DRIVING ABOUT 25 MILES DOWN THE STREET, WHEN THE CAR SUDDENLY SHUT OFF AND JERKED TO A STOP. THE WINDSHIELD WIPERS IN THE FRONT AND THE BACK OF THE VEHICLE STARTED MOVING WITHOUT MY TURNING THEM ON. THE HORN STARTED HONKING BY ITSELF. I WAS IN THE MIDDLE OF THE STREET AND CARS WERE DRIVING PAST MY VEHICLE EXTREMELY FAST AND I FEARED FOR THE SAFETY OF MY TWO CHILDREN. I CONTINUED TO TRY TO START THE CAR TO GET OUT OF THE WAY OF THE FAST MOVING CARS, BUT THE VEHICLE WOULD NOT RESTART FOR ANOTHER 20 MINUTES. ONCE I WAS ABLE TO GET THE CAR OUT OF THE INTERSECTION, THE HORN WOULD NOT STOP HONKING AND THE WINDSHIELD WIPERS KEPT GOING EVEN THOUGH I DID NOT HAVE THE KEY IN THE IGNITION. THE DOORS KEPT LOCKING AND UNLOCKING ON ITS OWN AND I WAS UNABLE TO GET OUT OF THE CAR WITH MY TWO CHILDREN WITHOUT ASSISTANCE FROM MY FAMILY MEMBERS WHO ARRIVED TO ASSIST ME. THE CAR HAS NOT BEEN DRIVEN SINCE THIS INCIDENT AND REMAINS PARKED. *TR

Air Bags
Filed Jun 4, 2015MD

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jun 4, 2015FL

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/16/15*CN THE CONSUMER STATED WHEN SHE ARRIVED FOR HER SCHEDULED APPOINTMENT, THE DEALER CLAIMED THEY DIDN'T HAVE THE PART. UPDATED 07/23/15*JB

Electrical System
Filed Jun 4, 201599,000 milesOH

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT 25 MPH, THE KEY INDEPENDENTLY SHIFTED FROM ON TO THE ACCESSORY POSITION. IN ADDITION, THE WINDOW AND RADIO FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 99,000.

Air Bags
Filed Jun 4, 2015MN

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jun 4, 2015CA

RECALL L25/NHTSA 14V-373 "FOBIK" BUTTON IGNITION KEY MAY NOT FULLY SEAT IN THE ON POSITION AND MAY MOVE TO THE ACCESSORY POSITION. RECEIVED THE RECALL NOTICE 9/15/14. CALLED CHRYSLER DEALERSHIP THEY SAID THEY DO NOT HAVE THE PARTS TO FIX THIS ITEM. TOLD ME TO CALL THE MANUFACTURE. I CALLED CHRYSLER AND GOT A RECORDING SAYING THAT THEY KNOW OF THE PROBLEM AND ARE WORKING TO FIX THIS. IT IS NOW 6/4/15 AND STILL THE MANUFACTURE AND DEALER DO NOT HAVE THE FIX. WE USE THIS VEHICLE FOR OUR BUSINESS AND ARE NOT SURE WHAT TO DO. WE KNOW THERE IS A SAFETY PROBLEM, BUT WE ARE UNABLE TO FIX THIS BECAUSE THE MANUFACTURE HAS NOT RESOLVE THIS ISSUE.

Electrical System
Filed Jun 3, 201532,000 milesKY

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY REMAINED IN THE START POSITION. THE CONTACT HAD TO TOUCH THE KEY IN ORDER TO SHIFT IT INTO THE ON POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 32,000. UPDATED 7/21/15*CN

Air Bags
Filed Jun 3, 2015IA

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/17/15 THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED. UPDATED 09/03/15

Air Bags
Filed Jun 2, 2015TX

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jun 2, 2015FL

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jun 2, 2015CA

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Jun 2, 201570,000 milesOR

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE PARKED, THE VEHICLE WENT INTO AUTO REVERSE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Electrical System
Filed Jun 2, 2015TX

TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/28/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/04/15*JB

Electrical System
Filed Jun 1, 201540,000 milesIN

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY BECAME JAMMED INTO THE IGNITION, WHICH MADE IT DIFFICULT TO SHUT OFF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Air Bags
Filed Jun 1, 2015OH

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) IN OCTOBER OF 2014; HOWEVER, THE PART TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO TIMEFRAME FOR THE REPAIR. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jun 1, 2015WI

2008 DODGE GRAND CARAVAN. CONSUMER REQUESTS REIMBURSEMENT FOR WIRELESS IGNITION NODE MODULE DETENTS RECALL REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE SHUT OFF, WHILE IN THE MIDST OF DRIVING. THE CRANKSHAFT POSITION SENSOR WAS REPLACED. *JB

Air Bags
Filed Jun 1, 2015IN

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jun 1, 2015PA

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/03/15*LJ UPDATED 01/26/16.*JB

Electrical System
Filed Jun 1, 2015GA

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE DRIVEN FOR LONGER THAN A YEAR DUE TO THE INTERMITTENT FAILURE THAT WAS PROGRESSING WITHOUT WARNING. THE CONTACT MENTIONED THAT THE KEY WAS ABLE TO BE REMOVED WHILE THE ENGINE WAS STILL RUNNING. THE CONTACT CONSTANTLY HAD TO MANEUVER THE IGNITION TO TURN OFF THE VEHICLE AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 7/21/15*CN

Electrical System
Filed Jun 1, 2015NC

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed May 30, 201589,000 milesMD

VEHICLE STALLED ON SHORT TRIP THROUGH NEIGHBORHOOD DRIVING AT LOCAL SPEED. WE TOOK THE VEHICLE TO A REPAIR SHOP FOR INSPECTION/REPAIR AND NOTHING WAS FOUND. WE HAVE SINCE EXPERIENCED MULTIPLE STALLS DURING LOW-SPEED DRIVING SCENARIOS AND HAD THE VEHICLE LOOKED AT AGAIN WITH NO FINDINGS (THROTTLE-BODY WAS CLEANED). WE HAVE MOST RECENTLY EXPERIENCED A COMPLETE NON START OF THE VEHICLE (NO TURNOVER, NO DASH LIGHTS, ETC.), TRIED TO START MULTIPLE TIMES AND NOTHING, WAITED A HALF-HOUR AND IT STARTED. SIMILAR NON STARTS HAVE HAPPENED (ESTIMATE 1 TO 3 TIMES A YEAR) SINCE WE PURCHASED THE VEHICLE IN 2008 BUT IT HAS ALWAYS STARTED WITHIN A SHORT PERIOD OF TIME, WE'VE SHRUGGED IT OFF DUE TO INFREQUENCY AND LACK OF GRAVITY OF THE SITUATIONS (E.G. SITTING IN GARAGE).

Air Bags
Filed May 29, 2015SC

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed May 29, 201568,200 milesFL

THIS VEHICLE HAS AN OUTSTANDING RECALL ISSUE L25 WIRELESS IGNITION CODE. WE PURCHASED THE VEHICLE IN APRIL 2014 AT WHICH TIME WE HAVE EXPERIENCE A HANDFUL OF COMPLETE SHUT DOWN OF THE VEHICLE WHILE TRAVELING UP TO 35 MPH. DAILY THE IGNITION MUST BE TURNED 4-5 TIMES BEFORE STARTING OR WILL START AND IMMEDIATELY SHUT DOWN. WE HAVE REMOVED ALL EXTRA KEYS AND KEY CHAINS AS STATED BY CHRYSLER. CALLING CHRYSLER HAS BEEN UNSUCCESSFUL AS THEY HAVE A RECORDING CLAIMING THE RECALL PARTS ARE NOT AVAILABLE AT THIS TIME AND WAIT TIMES FOR OVER 15 MINS WILL NOT STILL ALLOW YOU TO TALK TO SOMEONE IN PERSON. THEREFORE THE LOCAL DEALERSHIP IS UNABLE TO REPAIR. IS GM OFFERING A FREE LOANER UNTIL THIS VEHICLE IS DECLARED SAFE? I HAVE A PAYMENT AND DO NO LONGER WISH TO DRIVE THIS VEHICLE. I HAVE ALSO TRIED TO SELL IT FOR OVER A MONTH WITH NO LUCK. WE ARE HONEST PEOPLE AND WOULD INFORM BUYER OF OUTSTANDING RECALL UNLIKE THE DEALER IN WHICH WE PURCHASED FROM. WE HAVE CONTACTED OUR AUTO LENDER DO START PAPER WORK ON A VOLUNTARY REPOSSESSION, HOWEVER THIS WILL IMPACT OUR CREDIT GREATLY AND WE WILL ALSO BE RESPONSIBLE FOR THE DEFAULTED DIFFERENCE BETWEEN THE AUCTION PRICE AND OUR LOAN.

Air Bags
Filed May 28, 2015TN

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed May 25, 2015NV

WE HAD PROBLEMS WITH THE CAR NOT WANTING TO START AFTER BEING TURNED OFF AND TURNING ITSELF OFF WHILE DRIVING THE VAN. THE DASH AREA WHERE THE STEREO, CLOCK, DVD PLAYER AND ETC. TURNS ITS SELF OFF. THE REAR DOORS DO NOT POWER OPERATE. THE AIR BAG LITE IS ON ALL THE TIME.THE REAR WINDOW WASH BUTTON WASHES THE FRONT WINDOW. WE HAD THIS VEHICLE IN THE SHOP A LOT THEY COULD NOT FIND THE PROBLEM. WE BOUGHT THIS VAN BECAUSE WE HAVE SMALL GRANDCHILDREN RIDE WITH US ALL THE TIME BUT WITH ALL THE PROBLEMS I WOULD NOT BUY OR RECOMMEND THIS VEHICLE TO ANYONE.

Electrical System
Filed May 22, 2015100,000 milesMA

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND THE STEERING AND BRAKING ABILITY SEIZED. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED NORMALLY AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED FIVE ADDITIONAL TIMES. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (WIRELESS IGNITION NODE). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed May 19, 201590,000 milesOH

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. IN AUGUST OF 2014, THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

Electrical System
Filed May 19, 201586,500 milesTX

MY WIFE WALK INTO THE GARAGE AND THE VAN HORN STARTED BLARING. THE WINDSHIELD WIPERS WERE SHUTTERING AND THE WINDSHIELD WASHER PUMP WAS SPRAYING FLUID CONTINUALLY. THE LIGHTS WERE FLASHING.

Electrical System
Filed May 19, 201587,000 milesTX

MY WIFE WAS OUTSIDE OF OUR HOUSE WITHOUT THE VAN KEYS AND THE HORN STARTED BLARING AND THE WIPER PUMP STARTED SPRAYING FLUID. THE WIPERS WERE SHUTTERING. SEVERAL DAYS PRIOR THE HEADLIGHTS STOPPED WORKING. I DISASSEMBLED THE TIPM AND REASSEMBLED IT TO RESTORE THE HEADLIGHTS. I HAD HOPED THAT I WOULDN'T SEE THE HEADLIGHT FLASHING/HORN/WIPERS/WIPER FLUID SPRAYING BEHAVIOR AGAIN BUT IT FOLLOWED MY INVESTIGATION OF THE TIPM. I HAVE ONE ON ORDER - THIS IS A SAFETY ISSUE, I'VE READ THAT THIS CAN HAPPEN WHILE DRIVING AND THE VAN CAN SHUTOFF WHILE DRIVING. I CALLED DODGE WHO REFERRED ME TO THEIR SERVICE DEPARTMENT WHO WANTS PAYMENT TO DIAGNOSE THIS KNOWN PROBLEM WITH THE TIPM. I'VE HEARD THAT THERE IS A CLASS ACTION LAWSUIT FOR THIS PROBLEM AS WELL.

Electrical System
Filed May 18, 2015UT

THIS WAS A FACTORY RECALL. I RECEIVED A NOTICE AND CALLED THE DEALER AND WAS TOLD THE PART WAS NOT AVAILABLE YET. 1/21/15 WENT TO DEALER & WAS TOLD THEY WERE ALREADY OUT OF THE PARTS. WENT BACK 3/16/15. PART WAS INSTALLED. THIS CAUSED THE COMPLETE ELECTRICAL SYSTEM TO FAIL. RETURNED TO DEALER AND THEY REMOVED PART & ELECTRICAL SYSTEM RETURNED TO NORMAL. THEY GAVE THE PART TO US. I AM NOT SURE HOW TO RESOLVE THIS PROBLEM. THE DEALER SAID THEY HAD PROBLEMS WITH WHAT THE FACTORY HAD SENT TO FIX THE PROBLEM. I WOULD LIKE TO GET THE PROBLEM RESOLVED. MY FAMILIES SAFETY IS VERY IMPORTANT TO US. I FEEL THAT THERE HAS BEEN AMPLE TIME TO GET THIS PROBLEM FIXED. I WOULD LIKE TO HEAR HOW THIS PROBLEM CAN BE REPAIRED PROFESSIONALLY WITHOUT CAUSING FURTHER PROBLEMS. [XXX], MY PHONE # IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed May 16, 201575,000 milesNY

DANGEROUS TO DRIVE DANGEROUS TO PARK IN GARAGE. DAY 1: WIPERS, HORN WENT ON AT 55 MPH. AFTER 5 MILES IT STOPPED. NEXT DAY EVERYTHING WAS DEAD. BATTERY REPLACED. NEXT DAY, HORN/WIPERS GO ON WHEN ENGINE IS STARTED. EVENTUALLY STOPPED. MECHANIC PULLED HORN FUSE. DAY 3 : EARLY AM OPENED DOOR, WINDSHIELD WIPERS GO ON AND STAY ON. I START CAR (BIG MISTAKE), NOW I CAN NOT PUT CAR IN GEAR, CAN NOT TURN OFF ENGINE OR WIPERS. I JUST LET IT RUN, VERY DANGEROUS IN AN ATTACHED GARAGE, I WAS AFRAID TO OPEN HOOD OR ATTEMPT TO DISCONNECT BATTERY IN A RUNNING CAR, EVENTUALLY ENGINE SHUT ITSELF OFF, LATER WIPERS WENT OFF. I FEAR GASSING MY FAMILY OR BURNING US DOWN IF IT STARTS IN THE NIGHT. WHAT MORE WILL HAPPEN IF I DRIVE IT ? A FEW YEARS AGO, ON HIGHWAY, WARNING LIGHTS CAME ON AND ENGINE STOPPED AND VEHICLE WAS TOTALLY INOPERABLE TOWED TO DODGE, THEY REPLACED A COMPUTER MODULE (WARRANTY). NOW I READ IT MAY BE A VERY COSTLY COMPUTER MODULE AGAIN AND THAT I AM IN DANGER.

Air Bags
Filed May 15, 2015MI

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/9/15*CN UPDATED 10/17/2017*CN

Electrical System
Filed May 14, 2015TN

A NEED A RECALL ON TIPM PART WHICH CONTROLS THE ENGINE WHICH TURNS IT ON AND OFF. NOW A RECALL IS DUE>BECAUASE IT IS THE ISSUE WITH VEHICLE BECAUSE NOW THE EALERSHIPS ARE SAYING IT IS THE ISSUE OR WHAT IS CAUSING IT TO TURN OFF.AS A DODGE OWNER OF A GRAND CARAVAN, FROM THE TIME I BROUGHT THE VEHICLE THERE WERE ISSUES. FIRST IT STARTED WITH THE VEHICLE TURNING ITSELF OFF AND DID START BACK. SO THE DEALERSHIP FIX IT. THEN IT WAS THE BRAKES AND ROTORS ON THE FRONT END. FIX , REPAIR, ISSUES AGAIN, THEN ISSUES AGAIN. SO MANY OTHER ISSUES WITH THIS VAN LATER ON. BUT I DECIDED NOT TO COMPLAIN TO DODGE COMPANY.. BOY DO I REGRET IT NOW..IT'S BEEN ALMOST 4 YEARS NOW, I STILL HAVE ISSUES WITH THE ENGINE CUTTING OFF WHILE DRIVING. THIS HAS GONE ON FOR AWHILE, THEN RECALL COME OUT SAYING IT'S THE ENGINE SWITCH, SO NOW WE ARE WAITING ON THE IT, STILL... WHEN I HAVE DID SOME RESEARCH AND ASK SOME PEOPLE WITH COMPUTER KNOWLEDGE ON VEHICLES AND THEY SAY BY THE ENGINE CUTTING OFF WHILE DRIVING CAN CAUSE ISSUES WITH THE TIPM PART (COMPUTER). I HAVE TAKEN IT SO MANY TIMES TO THE DEALERSHIP FOR THIS REASON FOR THE ENGINE SHUTTING IT SELF OFF, THEY WOULD BRUSH IT OFF IT'S THE BATTERY, GOT NEW BATTERY THEN IT HAPPEN AGAIN. THEN TOOK IT BACK AGAIN , NO ENGINE LIGHT ON , THEN THEY CAN'T DIAGNOSE ANY ISSUES. NOW WARRANTY IS OUT.. STILL NO PART FOR THE RECALL ENGINE SWITCH.... 2015. NOW THAT THE ENGINE IS STILL SHUTTING IT SELF OFF, DEALERSHIP IS NOW SAYING ITS THE TIPM PART WHICH IS 1200. OR MORE... I

Electrical System
Filed May 13, 2015FL

2008 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO REPAIR IGNITION PROBLEMS. *SMD

Electrical System
Filed May 13, 2015VA

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes
Filed May 13, 2015106,288 milesOH

(I DO HAVE THE 2ND INCIDENT RECORDED ON MY DAUGHTERS CELL PHONE. HOWEVER, TURNING OFF OF SR795 ONTO MAIN STREET COMING HOME FROM WORK - MY WIPERS BEGAN TO WORK ON THEIR OWN, AS WELL AS THE MESSAGE LIGHT CENTER - ALL STARTED BLINKING RAPIDLY, AND MY SEAT BELT SOUND WAS CONTINUOUSLY BEEPING. THEN LAST WEEK AS WE WERE GOING ON THE EXPRESSWAY (280-75-475) MY SPEEDOMETER WOULD JUMP FROM 60 DOWN TO 0 BACK UP - CONTINUOUSLY, WHILE MY WIPERS WERE GOING, ALL THE MESSAGE INDICATOR LIGHTS WERE BLINKING, AS WELL AS MY WINDOW WOULD NOT (STILL DON'T) WORK NOR CAN I LOCK/UNLOCK MY VAN FROM THE DRIVERS SIDE. THE INCIDENT ON THE EXPRESSWAY, INCIDENT #2 - IS THE ONE I HAVE RECORDED. I PHONED GROGANTOWN CHRYSLER - AND WAS INFORMED THEY WERE NEVER SENT THE L25 PART THAT IS RECALLED. MY COMPLAINT IS THIS: IF MY VAN IS A 2008, THE ORIGINAL RECALL WAS IN 2011, HOW CAN A DEALER PUT THE VAN BACK ON THE LOT FOR SALE IF THE RECALL HAS NOT BEEN ADDRESSED OR FIXED. INSANE - AND AN INCONVENIENCE - I WAS TOLD I COULD DRIVE IT TIL ROUEN (WHICH IS CLOSER TO ME) CAN DO A DIAGNOSTIC TEST ON MAY 26TH. WHAT HAPPENS IF IT IS INDEED THE L25 RECALL AND MYSELF OR MY KIDS ARE INJURED IN AN ACCIDENT CUZ CHRYSLER CORPORATION HAS NOT MADE THIS PART AVAILABLE. *TR

Electrical System
Filed May 12, 2015133,000 milesIL

DRIVING DOWN NORMAL ROAD WHEN CAR SHUT DOWN, ENGINE DIED. WAS ABLE TO PULL OVER AND RESTART THE CAR. THIS SAME EVENT HAS HAPPENED THREE TIMES.

Electrical System
Filed May 11, 201561,000 milesCA

THE IGNITION IN MY VAN TURNED ITSELF OFF WHILE I WAS DRIVING ON THE FREEWAY. NO INJURIES. IN 2014 THERE WAS A RECALL AND I WAS UNDER THE IMPRESSION THAT THIS SERIOUS CONDITION WOULD BE REMEDIED QUICKLY. I HAVE HAD 4 INCIDENTS OF THE IGNITION SHUTTING OFF SINCE THE FIRST TIME LAST YEAR. THE DODGE DEALERS IN MY AREA KEEP TELLING ME THE REPLACEMENT PARTS ARE NOT YET IN STOCK. LAST WEEK MCKEVITT DODGE IN BERKELEY ACCEPTED MY VEHICLE FOR REPAIR STATING THEY WOULD HAVE TO CHARGE ME FOR THE REPAIR AND THAT I WOULD GET REIMBURSED BY CHRYSLER. AFTER WAITING JUST OVER A WEEK, THEY TOLD ME THAT THE PARTS WEREN'T AVAILABLE UNTIL THE END OF JUNE 2015. ISN'T THIS A SIMILAR PROBLEM THAT GM HAD WITH THEIR CARS, THAT CAUSED AT LEAST 13 DEATHS? HOW LONG CAN CHRYSLER PLAY RUSSIAN ROULETTE WITH ITS CUSTOMERS LIVES?

Electrical System
Filed May 7, 2015TN

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING THREE TIMES. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed May 7, 201580,000 milesSC

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 7/29/15*CN UPDATED 9/23/15 *JS

Exterior Lighting › Turn Signal
Filed May 6, 201536,000 milesAL

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHEN STARTING THE VEHICLE, THE KEY WOULD NOT REMAIN IN THE START POSITION AND RETURNED OUT OF POSITION. IN ADDITION, THE SIGNAL LIGHTS FAILED TO ILLUMINATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

Electrical System
Filed May 6, 2015MO

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/10/15

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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