Page 4 of 4 · complaints 151–182 of 182

2007 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Vehicle Speed Control › Accelerator Pedal
Filed Feb 9, 201072,000 milesTX

TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK INTERMITTENTLY CAUSING UNINTENDED ACCELERATION. SHE HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO PREVENT A CRASH FROM OCCURRING. SHE TOOK THE VEHICLE TO THE DEALER WHO ADVISED HER THAT THE PEDAL WAS COVERED WITH RUST AND NEEDED TO BE REPLACED. SHE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 75,428. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

Visibility › Glass, Side/Rear
Filed Jan 15, 201039,500 milesWI

WHILE DRIVING THE REAR WINDOW BLEW OUT WITHOUT BEING HIT BY ANYTHING I REPLACED THE WINDOW AND WAS TOLD THIS WAS THE 2ND ONE THEY HEARD OF THIS WEEK ON A DODGE MINIVAN. *TR UPDATED 03/15/10 *BF UPDATED IVOQ 05/12/10

Interior LightingFire
Filed Jan 8, 201046,400 milesFL

TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DOME LIGHTS IN HER VEHICLE STOPPED WORKING. THE DEALER ADVISED THE CONTACT THAT THEY DO NOT HAVE ANY REPLACEMENT BULBS. THE WIRING IN THE LIGHT EXHIBITS BURNS. THE DEALER HAS TO REPLACE THE BRACKET. THERE ARE NO RELATED RECALLS OR WARRANTIES ON THE PARTS. THE VEHICLE WILL BE REPAIRED BY THE DEALER WITHIN THE WEEK. THE FAILURE MILEAGE WAS 46,400.

Structure › Body › Door
Filed Dec 15, 200937,924 milesNY

ON SEVERAL OCCASIONS, AFTER PRESSING BUTTON TO CLOSE REAR SLIDING DOOR, I TRIED TO STOP THE DOOR FROM CLOSING BY PUTTING MY BODY IN THE WAY. THE DOOR KEPT CLOSING AND DID NOT AUTOMATICALLY STOP AND REVERSE LIKE IT IS SUPPOSE TO. THIS NOT ONLY HAPPENED TO ME, BUT ALSO BOTH OF MY SMALL CHILDREN. IN EVERY CASE, THEY WERE SCARED TO TEARS BECAUSE OF THE PRESSURE PUT ON THEM PRIOR TO THE DOOR REVERSING LIKE IT IS SUPPOSED TO. AS AN ADULT FEMALE, I WAS ALSO SCARED BY THE AMOUNT OF PRESSURE THE DOOR PLACED ON ME AS I PUSHED BACK TO TRY AND STOP IT BEFORE IT WOULD FINALLY REVERSE. *TR

Structure › Body › Door
Filed Nov 17, 200971,000 milesMI

TL*THE CONTACT OWNS A 2007 GRAND CARAVAN. WHILE THE CONTACT WAS EXITING THE PASSENGER SIDE REAR SLIDING DOOR IT SUDDENLY BEGAN TO CLOSE ON ITS OWN. A CHILD'S HEAD BECAME STUCK IN BETWEEN THE SLIDING DOOR AND THE FRAME OF THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 71000.

Suspension › Front
Filed Aug 22, 200922,000 milesMI

CONTINUAL POWER STEERING PROBLEM WITH VEHICLE AND METALLIC SOUND FROM FRONT SUSPENSION. I TOOK TO RICHMOND DODGE IN RICHMOND, MI FOR SERVICE 3 TIMES FOR SAME COMPLAINT. ON LAST SERVICE, LEARNED TIE RODS, BALL JOINTS, AND STRUT BEARING DEFECTIVE. POWER STEERING STILL MAKING NOISE AND HARD TO STEER. TOTAL SHOP TIME 10 DAYS. *TR

Steering
Filed Jul 2, 200945 milesMI

1-TOOK CHRYSLER 2007 GRAND CARAVAN FOR REPAIR, JULY 2, 2009, FOR BRAKE REPAIR AND TUNEUP. REPAIR MAN NOTICED THE FRONT TIE-RODS WERE OF MORE IMMEDIATE CONCERN. HE SAID HE NOTICED SAME CONDITION OF DAMAGED/BENT TIE RODS ON OTHER CHRYSLER MINI VANS (NOT SURE IF OTHER CHRYSLER VEHICLES AS WELL). HE EVEN QUESTIONED WHETHER THERE WAS AN IMMANENT RECALL. I DID JUST WRITE TO CHRYSLER EXPRESSING CONCERN ON TIE RODS. 2- THE FAILURE IS THE FRONT TIE RODS (NOT SURE ON REAR) WHICH NOW MAKES SENSE AS MY FRONT TIRES ARE PREMATURELY WORN. DID THE TIE RODS ALSO CAUSE THE BRAKES TO PREMATURELY WEAR? I HAVE 45K MILES ON VEHICLE (NORMAL DRIVING CONDITIONS)AND AM NOW ON 2ND BRAKE REPAIR (ROTORS AND PADS). NOT 100% CLEAR IF BRAKES AFFECTED BY TIRE RODS DAMAGE BUT PREMATURE TIRE CONDITION IS, ACCORDING TO MECHANIC. CONSEQUENCES OF FRONT TIE ROD DEFECT COULD BE SERIOUS ACCIDENT WHILE DRIVING. 3- ACTION ITEM: I WILL HAVE REPAIR PLACE REPAIR FRONT BRAKES THEN BRING VAN BACK IN ONE WEEK TO REPAIR THE FRONT TIE RODS ($150). THEN A WEEK LATER GET NEW FRONT TIRES. COULDN'T AFFORD ALL THREE AT ONCE. *TR THANK YOU FOR ANY HELP/GUIDANCE

Exterior Lighting
Filed Jul 1, 200950,000 milesVA

HEADLIGHTS WILL NOT COME ON INTERMITTENTLY. HEADLIGHTS TURN OFF WHILE DRIVING. *TR

Service Brakes, HydraulicCrash
Filed May 26, 200916,500 milesVA

2007 DODGE GRAND CARAVAN. SINCE ABOUT 5,000 MILES THE VAN HAS HAD AN INTERMITTENT RUMBLING/SQUEALING FROM THE BRAKING SYSTEM, MORE PRONOUNCED AT A STOP, BUT ALSO AT LOW TO MID-SPEEDS. THIS PAST WEEKEND, WHILE DRIVING DOWN THE DRIVEWAY AT LESS THAN 10 MPH, THE ABS RUMBLED SO LOUD THE ENTIRE VAN SHOOK. WE THEN STOPPED THE VAN, PLACED IT IN PARK AND THEN BACK INTO GEAR (DRIVE). WHEN THE BRAKES WERE AGAIN APPLIED, THEY WERE ROCK SOLID (NO MOVEMENT OF THE BRAKE PEDAL) THEN THE PEDAL WENT ALL THE WAY TO THE FLOOR, RESULTING IN A COLLISION WITH A TREE VICE AN ON-COMING VEHICLE. THE PASSENGER FRONT TIRE ROLLED SLIGHTLY UP THE TREE, BROKE THE WHEEL FRAME CONNECTION PIECE, BENT THE SWAY ARM, BUCKLED THE FRONT QUARTER PANEL, AND EXPLODED THE TIRE. VAN CURRENTLY HAS 16K MILES. NO INJURIES. EVENT WAS WITNESSED BY THREE PEOPLE OUTSIDE OF THE VEHICLE. BUT WITH THAT TYPE OF HIT ON THE TREE, SHOULDN'T THE AIRBAGS HAVE ALSO DEPLOYED? *TR

Seat Belts › Rear/Other
Filed Apr 2, 200938,000 milesKS

TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT WOULD NOT OPERATE. SHE WAS CONCERNED BECAUSE THAT WAS THE LOCATION WHERE SHE LATCHED HER SMALL CHILD IN THE SAFETY SEAT. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 38,000.

Suspension › Front
Filed Feb 9, 200938,000 milesMA

VEHICLE FAILED STATE SAFETY INSPECTION AT 38K MILES. 2 INDEPENDENT MECHANICS FELT IT ESPECIALLY DANGEROUS TO CONTINUE DRIVING VEHICLE. TIE-RODS REPLACED (BUT NOT SAVED). *TR

Engine and Engine Cooling
Filed Aug 18, 200814,000 milesMD

ACELLERATOR BINDS WHEN ENGINE IS RUNNING. *TR

Power Train › Automatic Transmission
Filed Jun 25, 2008NY

I PURCHASED THIS VEHICLE IN AUGUST 2007 AND FROM DAY ONE, NOTICED THE HARD SHIFT ON MOVE-OFF AND ON SLOW-DOWN. I HAVE A FRIEND WHO WAS EXPERIENCING THE SAME ISSUE WITH A 2007 TOYOTA AND THE ISSUE WAS RESOLVED WITH A SOFTWARE UPGRADE. I JUST TOOK MY CAR INTO MY NEIGHBORHOOD DEALERSHIP ALONG WITH A COPY OF THE BULLETIN INFO (THANKS TO MYCARSTATS.COM FOR MAKING THIS INFORMATION AVAILABLE TO THE CONSUMER) AND THEY SAID THAT THE VEHICLE TESTED FINE - NO PROBLEMS. THIS IS ABSOLUTELY RIDICULOUS!! SO I REPORTED THE PROBLEM TO DODGE CUSTOMER SERVICE. THEY RECOMMENDED THAT I VISIT ANOTHER (HIGHLY RECOMMENDED) DEALERSHIP FOR A SECOND OPINION. WHY SHOULD THIS BE??? THIS IS A SIMPLE SOFTWARE FIX. *TR

Power Train › Automatic Transmission
Filed Jun 11, 20082,500 milesOH

TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. FROM SEPTEMBER OF 2007 UNTIL MAY OF 2008, THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR TRANSMISSION FAILURE. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE TRANSMISSION FEELS AS IF IT WILL DROP TO THE GROUND WHEN SHIFTING FROM FIRST TO SECOND GEAR. ON MAY 14, 2008, THE TRANSMISSION WAS FINALLY REPAIRED UNDER WARRANTY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BECAUSE PAINT WAS PEELING FROM THE REAR PASSENGER SIDE QUARTER PANEL. THE DEALER STATED THAT TAR ADHERED TO THE PAINT; THEREFORE, THEY WASHED THE QUARTER PANEL AND SCRAPED OFF THE PAINT. WHEN THE VEHICLE AND HEADLIGHTS ARE TURNED OFF, THE INSTRUMENT PANEL LIGHTS, FOG LIGHTS, AND HEADLIGHTS WOULD REMAIN ILLUMINATED, EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. WHILE THE VEHICLE WAS PARKED, THE EXTERIOR LIGHTS WOULD ILLUMINATE AUTOMATICALLY, WHICH DRAINED THE BATTERY. THE DEALER STATED THAT THE HEADLAMP SWITCH SHORTED OUT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE SWITCH ON THE PANEL TO SHUT THE VEHICLE DOORS DID NOT WORK FOR TWO DAYS. IT HAS BEGUN TO WORK AGAIN, BUT THE CONTACT BELIEVES IT IS ONLY A MATTER OF TIME BEFORE THE SWITCH FAILS AGAIN. THE CURRENT MILEAGE WAS 7,000 AND FAILURE MILEAGE WAS 2,500. UPDATED 07/10/08. *LJ UPDATED

Structure › Body › Door1 injured
Filed May 19, 200814,000 milesMI

MY DAUGHTER GOT HER THUMB IN THE WAY OF THE POWER SLIDING DOOR OF OUR DODGE GRAND CARAVAN AND THE DOOR SHUT COMPLETELY ON HER THUMB. I THOUGHT THE DOOR WAS SUPPOSED TO OPEN BACK UP IF THERE WAS SOMETHING IN THE WAY OF IT. *TR

Engine and Engine Cooling
Filed May 14, 200815,500 milesAL

CAR WILL NOT START AFTER SETTING FOR FEW WEEKS. *TR

Power Train › Automatic Transmission
Filed Feb 26, 2008AZ

SINCE MIDDLE OF LAST DECEMBER 2007 I CANNOT USE MY CAR BECAUSE ?TRANSMISSION HAS NO REVERSE?. THIS IS SECOND TIME A TROUBLE LIKE THIS HAPPENS. FIRST TIME IT HAPPENED ON LAST OCTOBER 2007 AT 2,230 MILES. ). I CANNOT AGREE WITH YOUR CORPORATION'S DECISION AND LARRY MILLER DODGE SERVICE CENTER'S DECISION TO REPAIR THE VAN AT EVERY 2,000 MILES. PLEASE HELP ME. *TR

Electrical System
Filed Feb 13, 200815,000 milesNJ

WHEN SLOWING DOWN AFTER DRIVING IN OVERDRIVE AND PRIOR TO ENGINE REACHING NORMAL OPERATING TEMPERATURE ALL LIGHTS (HEAD, TAIL, DASH, DOME, ETC) DIM TO A NEARLY OFF BRIGHTNESS AND COME RIGHT BACK TO NORMAL BRIGHTNESS AT THE 3/2 DOWN SHIFT. THIS HAS OCCURRED SINCE THE VEHICLE WAS NEW AND THE DEALER ADVISES THAT EVERYTHING IS WORKING AS DESIGNED. I DON'T THINK CHRYSLER DESIGNED THE LIGHTS TO FLASH OFF AND ON WHEN SLOWING DOWN. ALSO, AT 7 MONTHS (15696 MILES) THE BATTERY FAILED AND HAD TO BE REPLACED. *TR

Seat BeltsCrash2 injured
Filed Feb 8, 200832,000 milesVA

TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, A VEHICLE CRASHED INTO THE REAR DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE SPUN, ROLLED OVER INTO A DITCH, AND LANDED ON ITS ROOF. THE SIDE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT LOCK. THE CONTACT WAS INFORMED THAT WHEN HE PURCHASED THE VEHICLE, THE SEAT BELTS WOULD LOCK IN CASE OF A ROLLOVER. THE DRIVER AND FRONT PASSENGER WERE EJECTED FROM THE SEAT BELTS AND STRUCK THEIR HEADS. THE DRIVER SUSTAINED A MISALIGNED BACK AND UPPER AND LOWER SPINAL STRAIN. THE DRIVER SUSTAINED A CUT HAND AND UPPER AND LOWER SPINAL STRAIN. THE VEHICLE WAS TOWED AND DETERMINED TO BE DESTROYED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 32,000.

Power Train › Automatic Transmission
Filed Nov 19, 2007OH

I HAVE HAD MY 07' GRAND CARAVAN IN THE SHOP NOW A TOTAL OF 3TIMES FOR THE SAME ISSUE. THE TRANSMISSION DOES NOT SHIFT CORRECTLY ... IT HAS A HARD DOWN SHIFT WHEN COMING TO A STOP AND SOMETIMES WILL DO THE HARD SHIFT WHILE IN DRIVE AS WELL. I WAS TOLD THIS WOULD BE FIXED BY SEPTEMBER .. IT IS NOW NOVEMBER AND STILL NOTHING. I TOOK THIS TO ANOTHER DEALER TO HAVE IT CHECKED OUT AND THEY ARE SAYING THERE IS NOTHING WRONG WITH IT. THERE IS SOMETHING WRONG IT SHOULD NOT FEEL LIKE MY TRANSMISSION IS GOING TO DROP OUT WHEN I COME TO A STOP. GUESS NEXT TIME IT DOES I WILL HAVE IT BACK IN THERE AGAIN. *TR

Power Train › Automatic Transmission › Lever and Linkage › Column ShiftCrash
Filed Nov 14, 20074,000 milesNY

TL*THE CONTACT RENTED A 2007 DODGE GRAND CARAVAN. WHILE DRIVING 5 MPH, THE GEAR SHIFTED INTO REVERSE BY ITSELF. THE VEHICLE ROLLED INTO ANOTHER VEHICLE. THE REAR BUMPER WAS DAMAGED. THE PURCHASE DATE WAS NOT APPLICABLE. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 6,652.

Power Train › Automatic Transmission
Filed Nov 9, 2007250 milesMI

THIS ISSUE OCCURS EVERY TIME I DRIVE THE VEHICLE. IT IS A CHRYSLER FINANCIAL LEASE VEHICLE, AND CURRENT MILEAGE IS APPROXIMATELY 9,200 MILES. THE PROBLEM STARTED OCCURRING AT APPROXIMATELY 250 MILES. I AM AN ENGINEER ON AUTOMATIC TRANSMISSION SYSTEMS. THE PURPOSE OF THIS COMPLAINT IS TO PROVIDE NHTSA AND THE MANUFACTURER WITH ONE MORE EXAMPLE OF AN ISSUE THAT SEEMS TO BE COMMON WITH THIS PARTICULAR TRANSMISSION/VEHICLE. THE DODGE DEALER HAS NOT BEEN CONTACTED AND THE VEHICLE HAS NOT BEEN SERVICED. ISSUE ? THE VEHICLE EXHIBITS AN EXTREMELY HARSH 21 DOWNSHIFT. IT ALSO EXHIBITS A MILDLY HARSH 12 UPSHIFT. I SUSPECT SOLENOID AND/OR VALVE BODY DEBRIS IS PRESENT CAUSING DELAYED/HARSH SHIFTS. THERE IS ALSO A MODERATE AMOUNT OF TORQUE CONVERTER LOCK-UP CLUTCH SLIPPAGE IN THIRD GEAR. THE VEHICLE REMAINS IN THIRD GEAR UNTIL APPROXIMATELY 40 MPH. DURING THIRD GEAR TORQUE CONVERTER LOCK-UP MODE, ENGINE SPEED FLUCTUATIONS ARE VISIBLE ON THE TACHOMETER. THE ENGINE SPEED CHANGES ARE AUDIBLE AS WELL. I HAVE BEEN MONITORING THE AUTOMATIC TRANSMISSION FLUID (ATF) LEVEL AND COLOR. THE LEVEL IS CORRECT AND THE FLUID DOES NOT SMELL OR APPEAR BURNT (FLUID IS RED IN COLOR). *TR

Seat Belts › Rear/Other › Buckle AssemblyCrash2 injured
Filed Nov 5, 20074,000 milesFL

TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHILE IDLING AT A RED LIGHT, A VEHICLE REAR ENDED THE CONTACT AND THE DRIVER SIDE REAR SEAT BELT DID NOT RETRACT. A POLICE REPORT WAS FILED. AS A RESULT, THE PASSENGER LUNGED FORWARD AND STRUCK HER FOREHEAD ON THE BACK OF THE DRIVER SEAT. THE DRIVER SUSTAINED MUSCLE AND BACK INJURIES. THE PASSENGER SUSTAINED FOREHEAD, NECK, AND EYE INJURIES. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY STATED THAT THE SEAT BELTS WORKED PROPERLY. THE VEHICLE SUSTAINED OVER $7,000 IN DAMAGES TO THE REAR END. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 9,385 AND FAILURE MILEAGE WAS 4,000.

Power Train › Automatic TransmissionCrash
Filed Nov 5, 2007662 milesMD

ON 8/4/07, MY 2007 DODGE GRAND CARAVAN WAS PARKED IN OUR DRIVEWAY, IN PARK WITH THE ENGINE RUNNING. I PROCEEDED TO OPEN THE DOOR AND THE CAR WENT DOWN THE HILL, INTO OUR WOODS, AND HIT A TREE. THE CAR WAS IN PARK THE ENTIRE TIME. AFTER THIS, I HAVE SPENT NUMEROUS HOURS CONTACTING CHRYSLER. CHRYSLER DID SEND OUT A MECHANIC AND THEY DID ADMIT THAT THE PROBLEM WAS MECHANICAL - TRANSMISSION DID NOT HAVE THE 'PARKING PIN'. I WAS TOLD BY CHRYSLER THAT THIS COULD HAVE HAPPENED ANYWHERE. AT THIS POINT, CHRYSLER WANTS TO REPLACE MY OLD VAN WITH A NEW ONE AND ME TO PAY THE DIFFERENCE. I AM NOT AGREEING TO THIS. I HAVE ALSO BEEN TOLD BY CHRYSLER AND THE DEALERSHIP THAT THIS WAS AN ISOLATED INCIDENT. I BELIEVE THAT THIS IS NOT TRUE. *TR

Latches/Locks/Linkages
Filed Nov 1, 200729,541 milesTX

TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHEN THE CONTACT ATTEMPTS TO LOCK HER VEHICLE WITH THE POWER LOCK FUNCTION, ALL THE DOORS LOCK EXCEPT THE REAR PASSENGER SLIDING DOOR. SHE HAS NOT TAKEN THE VEHICLE TO THE DEALER BECAUSE THEY WILL NOT PROVIDE HER WITH A RENTAL. THE FAILURE MILEAGE WAS 29,541 AND CURRENT MILEAGE WAS 30,000.

Structure › Body › Door
Filed Oct 20, 200713,500 milesLA

THE LEFT ELECTRIC SLIDING DOOR INTERMITTENTLY STOPS WORKING AFTER THE DOOR OPENS. THE PROBLEM EVENTUALLY FIXES ITSELF SEVERAL ENGINE STARTS LATER. THIS LEADS ME TO BELIEVE THERE IS AN ELECTRICAL SYSTEM MALFUNCTION THAT COULD LEAD TO OTHER ELECTRICAL COMPONENT FAILURES. MANUALLY CLOSING THE DOOR AFTER IT IS STUCK OPEN DOES NOT FIX THE PROBLEM. DRIVING TO A DEALERSHIP WITH THE DOOR STUCK OPEN IS UNSAFE. THE DEALER WILL NOT VISIT THE VEHICLE TO VIEW THE PROBLEM. IF THE INTERMITTENT PROBLEM GOES AWAY, THE DEALER WILL TAKE NO ACTION TO RESOLVE THE PROBLEM. *TR

Steering › Hydraulic Power Assist › Pump
Filed Oct 9, 20072,138 milesIL

ON 8/22/07 I PURCHASED A 2007 DODGE GRAND CARAVAN FROM ED NAPLETON DODGE IN OAKLAWN, ILLINOIS. ON 10/5/07 WHILE DRIVING MY VEHICLE, IT OVERHEATED AND THE STEERING WENT OUT OF CONTROL CAUSING THE VEHICLE TO BE HARD TO STEER. LOOKING UNDER THE HOOD THE ALTERNATOR BELT WAS IN SHREDS. IT WAS LEARNED THAT THE POWER STEERING PUMP WENT OUT. *JB

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe1 injured
Filed Sep 21, 200711 milesCT

TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TAILPIPE WAS EXTREMELY HOT AND BURNED A PASSENGER'S KNEE. THE VEHICLE WAS PARKED AT THE TIME. SHE ALSO STATED THAT THE PIPE DRASTICALLY PROTRUDES FROM THE REAR OF THE VEHICLE. NO ADJUSTMENTS WERE MADE. THE CURRENT MILEAGE WAS 3,000 AND FAILURE MILEAGE WAS 11. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR

Power Train › Automatic Transmission
Filed Sep 19, 2007150 milesPA

TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE TRANSMISSION WOULD SHIFT HARD AND THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER REPROGRAMMED THE TRANSMISSION, HOWEVER, THE FAILURE CONTINUED TO OCCUR. APPROXIMATELY TWO WEEKS LATER, THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. SHE TOOK THE VEHICLE TO ANOTHER DEALER AND THEY STATED THAT THE TRANSMISSION FAILED. AS OF SEPTEMBER 19, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 150 AND CURRENT MILEAGE WAS 6,028.

Power Train › Automatic Transmission
Filed Sep 16, 2007OH

WE PURCHASED AN 07' DODGE GRAND CARAVAN JUNE 07 AND HAVE HAD NOTHING BUT PROBLEMS W/ IT SINCE SHORTLY AFTER THE PURCHASE. IT HAS BEEN IN THE SHOP TWICE FOR THE SAME ISSUE AND IS CONTINUING TO HAVE THE PROBLEM. WHEN WE HAD IT IN THE LAST TIME WE WERE TOLD CHRYSLER WAS WORKING ON THE PROBLEM AND WOULD HAVE SOMETHING DURING THE MONTH OF AUGUST ... WELL I PHONED SEPT 11 12:15 PM AND WAS TOLD AT THAT TIME THEY STILL HAD HEARD NOTHING IN REGARDS TO THE ISSUE. IT STARTED OUT THAT THE VAN WOULD NOT SHIFT INTO GEAR WHEN COMING TO A STOP ... FEELS LIKE THE TRANSMISSION IS GOING TO DROP OUT AT TIMES. IT THEN MOVED TO DOING THIS WHILE IN MOTION AS WELL ... THE DEALER ASSURED US THAT NOTHING IS GOING TO HAPPEN IT IS A COMPUTER PROBLEM THAT CHRYSLER IS WORKING ON. THERE ARE OTHER KNOWN CUSTOMERS W/ THE SAME PROBLEM. WHEN WE HAD IT IN THE SHOP THE FIRST TIME A DX WAS RAN ON THE COMPUTER TO RESET EVERYTHING ... DIDN'T HELP AT ALL. HAD IT BACK IN A WEEK LATER FOR 9+DAYS AND AT THAT TIME THEY DROPPED THE TRANSMISSION OUT AND REPLACED THE CLUTCHES AND SOMETHING ELSE TOO. AS SOON AS WE DROVE IT OFF THE LOT IT WAS BACK TO SQUARE ONE. MY KEY HAS GOTTEN STUCK IN THE IGNITION ONCE SO FAR ... DIDN'T TAKE IT IN BUT DID PHONE TO LET THEM KNOW ABOUT THE ISSUE. THAT HAPPENED DURING THE MONTH OF JULY .... NOW MY BACK AUTOMATIC DOORS WILL NOT OPEN FROM THE INSIDE SWITCH LOCATED NEAR THE DOORS, AND MY PASSENGER SIDE WINDOW WAS ROLLED DOWN YESTERDAY (09/15/07) AND DIDN'T WANT TO GO BACK UP. I DID FINALLY GET

Wheels › Lugs/Nuts/Bolts/Studs
Filed Aug 6, 20075,500 milesMI

TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT FELT AN IMBALANCE IN THE FRONT END OF THE VEHICLE. AS HE ATTEMPTED TO DECELERATE AND PULL OVER, THE FRONT PASSENGER SIDE WHEEL DETACHED AND ROLLED DOWN THE ROAD. THE FAILURE OCCURRED WHILE DRIVING 15 MPH. HE STATED THAT THE LUG STRUTS FRACTURED AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO EXPLAIN THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 5,500.

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Jul 11, 200723,152 milesVA

TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT ACCIDENTALLY PLACED THE VEHICLE IN NEUTRAL INSTEAD OF PARK AND IT ROLLED INTO A POND. THE VEHICLE SUSTAINED MINOR DAMAGES. THERE IS A FEATURE ON THE STEERING WHEEL, HOWEVER, THE CONTACT COULD NOT IDENTIFY THE FEATURE. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE IS 24,049 AND FAILURE MILEAGE WAS 23,152.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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