THE HORN IS CURRENTLY NOT WORKING AND AFTER READING A NEWS RELEASE I AM CONCERNED THAT MY DRIVERS SIDE AIRBAG MAY NOT BE WORKING. I INTEND TO CONTACT A DODGE SERVICE DEPARTMENT TO HAVE THE HORN REPAIRED AND THE AIR BAG INSPECTED BUT WANTED TO REPORT OUR CONCERN AS THE NEWS RELEASE INDICATED THAT AN INVESTIGATION IS CURRENTLY UNDERWAY.*AK
1999 Dodge Grand Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
CONSUMER WAS PARKED WITH MOTOR RUNNING, PUT FOOT ON BRAKE , VEHICLE IN GEAR AND ENGINE REVVED AND VEHICLE ACCELERATED, AND HIT ANOTHER VEHICLE/ BUILDING, AND A COUPLE OF TREES. FINALLY, GOT TO STOP AT AN EMBANKMENT. VEHICLE TOTALLED. *AK
3 POINT SEAT BELT (3RD ROW SEAT - RIGHT SIDE) IS UNUSABLE. IT IS LOCKED INTO THE RETRACTED POSITION AND CANNOT BE PULLED OUT TO USE. *AK
TRANSMISSION REBUILT ONCE, BUT PROBLEM PERSISTS. VEHICLE STUTTERS WHEN SHIFTING FROM 1ST TO 2ND GEAR. AFTER DEALER INVESTIGATES COMPLAINS THE VANRUNS SMOOTHLY FOR ABOUT 3 MONTHS; THEN PROBLEM STARTS AGAIN. DEALER SAYS THEY CAN'T FIND ANYTHING WRONG WHEN THEY RUN DIAGNOSTICS. *AK
WHILE PULLING AWAY FROM MAILBOX AND BELT TENSIONER SHEARED OFF. *AK THE POWER STEERING FAILED WHEN THE TENSIONER PULLEY SHEARED OFF. *YH
THE HEAD LIGHTS DO NOT PROVIDE ENOUGH ILLUMINATION, THE CONSUMER HAS UPGRADED 3 BULDS TO THE BRIGHTEST LIGHTS POSSIBLE BUT THE STILL HAVE VERY LITTLE ILLUMINATION, THE CONSUMER REFUSED TO DRIVE THE VEHICLE AT NIGHT DUE TO POOR VISIBILITY. NLM
THE CONSUMER NOTICED A FAINT ODOR OF GASOLINE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE FUEL INJECTION SYSTEM BECAUSE FUEL WAS LEAKING AT THE RUBBER O-RINGS AND THE FUEL INJECTION RAIL, THE CONSUMER CONTACTED THE MANUFACTURER WHO STATED THERE WAS NO RECALL BUT WHEN HE CONTACTED NHTSA HE WAS TOLD THERE WAS A RECALL BUT IT HAD NOT BEEN IMPLEMENTED YET 00V-268. NLM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE VEHICLE HAS HAD CONTINUED PROBLEMS WITH THE ENGINE, SEVERAL REPAIRS HOWEVER THE ENGINE CONTINUES TO LEAK. *MJS
WAS DRIVING & WAS MAKING A LEFT HAND TURN WHEN ANOTHER VEHICLE HIT REAR PASSENGER'S SIDE BEHIND WHEEL WELL. UPON IMPACT, REAR BACK BUCKET SEAT BECAME DISLODGED FROM SEAT TRACT. CHILD SEAT WITH CHILD IN IT WAS RECLING BACKWARDS. MANUFACTURER INDICATED PROBLEM WAS RIVER'S FAULT. *AK
A LEAK WAS DISCOVERED IN THE FUEL TANK ASSEMBLY AT THE POINT WHERE THE FUEL FILLING TUBE CONNECTS TO THE FUEL TANK. UPON NOTICING THE LEAK, I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE ABOUT 3 MONTHS PRIOR. THEY REPLACED THE ENTIRE FUEL TANK ASSMBLY AS WELL AS A SEAL. I FEEL THAT THIS FAILURE IS A MANUFACTURER DEFECT BECAUSE THE VEHICLE IS IN OTHERWISE EXCELLENT CONDITION AND THERE WAS NO PHYSICAL DAMAGE OF ANY KIND TO THE FUEL TANK ASSEMBLY THAT COULD HAVE CAUSED SUCH A FAILURE. THIS IS A SERIOUS SAFETY/FIRE HAZARD AND WE ARE FORTUNATE THAT THE LEAK WAS DISCOVERED BEFORE ANY FIRE OR INJURIES OCCURRED. I DO NOT FEEL THAT I SHOULD HAVE BEEN RESPONSIBLE FOR PAYMENT TO REPAIR THIS TYPE OF DEFECT. I HAVE CONTACTED DAIMLER CHRYLSER CORPORATION AND THEY CURRENTLY HAVE NO RECALL INFORMATION ON MY VEHICLE. HOWEVER, I DID FIND A RECALL ON THE 1996 DODGE CARAVAN WITH A SIMILAR PROBLEM. THE CAMPAIGN NUMBER WAS 98V18500. I WOULD APPRECIATE ANY ASSISTANCE YOU CAN PROVIDE IN THIS INVESTIGATION.*AK
2 YEAR OLD CHILD WAS ABLE TO SHIFT VEHICLE OUT OF GEAR WITHOUT APPLYING BRAKES . CONSUMER STATED ALL CHRYSLER VEHICLES DO NOT HAVE A SAFETY FEATURE TO PREVENT THIS FROM HAPPENING. VEHICLE ROLLED OVER A HILL INTO WOODS/ HITTING TREES, AND GOING INTO A DITCH. CAUSED $6000 DAMAGE. CHILD HAD A LARGE BUMP ON HEAD. *AK *SLC
TRANSMISSION IS NOT WORKING PROPERLY. WHILE CONSUMER WAS PULLING OUT OF DRIVE WAY, AND PUTTING TRANSMISSION IN GEAR IT FELT LIKE IT WAS IN NEUTRAL. CONSUMER HAD TO PLAY WITH IT BEFORE IT CAUGHT A GEAR. CONTACTED DEALER,AND DEALER REPLACED TRANSMISSION THREE TIMES, AND PROBLEM WAS STILL OCCURRING. *AK *SLC
CONSUMER'S HUSBAND WAS REAR ENDED, AND BACK SEAT POPPED OUT OF TRACK. NO INJURIES. *AK
WHILE DRIVING BACK SEAT POPPED OUT OF TRACK. *AK
CONSUMER HAD PARKED VEHICLE AND NOTICED FIRE 6 HOURS LATER, WHEN VEHICLE WAS PURCHASED NEW, AN ENGINE BATTERY HEATER WAS INSTALLED, IT WAS PLUGGED IN AT THE TIME OF LOSS, POSSIBLY SHORTED OUT AND CAUSED THE FIRE, CLAIM 13-7233-513. *SLC
A WORN BUSHING/BEARING IN THE TENSIONER PULLEY ALLOWED THE DRIVE BELT TO SLIP OFF WHILE CORNERING. THE LOSS OF POWER STEERING ASSIST NEARLY CAUSED THE VEHICLE TO DRIVE OFF THE ROAD. THE VEHICLE THEN QUICKLY OVERHEATED LEAVING MY WIFE AND CHILDREN STRANDED ON A COUNTY ROAD IN A POTENTIALLY LIFE THREATENING SITUATION. THE ACTUAL TEMP WAS +5 F WITH A WIND CHILL OF -30 F. THEY WERE THANKFULLY RESCUED WITHIN ABOUT 20 MINUTES THANKS TO HER CELLPHONE. I UNDERSTAND CHRYSLER HAS ISSUED A TSB FOR BELTS THAT SLIP OFF WHEN DRIVING THROUGH SNOW OR WATER DUE TO PULLEY FAILURE. THIS IS AN EXTREMELY DANGEROUS SITUATION AND SHOULD BE SUBJECT TO A RECALL. THANK YOU. ROGER STITES. *AK
THE STEERING ALIGNMENT WAS INCONSISTANT, SOME TIMES PULLING TO ONE SIDE, SOMETIMES NOT. AN ALIGNMENT SHOP REPLACED THE BADLY CORRODED BALL JOINT. THE BALL JOINT WAS SEALED, MEANING IT WAS NOT GREASABLE BY ROUTINE SERVICE. IF THE PART WOULD HAVE HAD A CATASTROPHIC FAILURE, THE CONSEQUENCES ARE UNKNOWN, BUT COULD HAVE BEEN DEADLY.
EXCESSIVE WEAR AND TEAR ON THE PADS AT 13,000 MILES. THE SERVICE DEPT FAILED TO INSPECT WHEELS AND BRAKES. THEN AT 28,000 MILES A TOTAL BRAKE FAILURE OCCURRED. ADDITIONALLY, A STRUT IS DEFECTIVE.*AK
MY BRAKES HAVE BEEN SQUEAKING AND GRINDING SINCE ABOUT A MONTH AFTER WE BOUGHT THE CAR BRAND NEW. I HAVE HAD THE VAN INTO THE DEALERSHIP NUMEROUS TIMES WITH COMPLAINTS ABOUT IT AND ONLY ONCE, AFTER MY BRAKE WARRANTY EXPIRED DID THEY FEEL THE NEED TO INFORM ME THAT THE FRONT BRAKES WERE SHOT AND THE MASTER CYLINDER FOR THE BACK BRAKES WAS DEFECTIVE DUE TO A LEAK. IT HAS NOW BEEN ABUT TWO MONTHS SINCE THE NEW BRAKES WERE PUT ON AND WE HAD THE VAN IN AGAIN FOR THE SAME PROBLEMS. THIS TIME THE DEALERSHIP TOLD US THERE WAS A LARGE BUILDUP OF METALLIC RESIDUE WHICH WAS CAUSING THE PROBLEM. THEY REPLACED THE FRONT BRAKE PADS AGAIN AT NO CHARGE BUT NOEW, A WEEK TO THE DAY LATER, MY BRAKES ARE STARTING TO SQUEAK AGAIN. MY WARRANTY ON THIS VAN IN GENERAL IS ALMOST UP. I WANT TO MAKE SURE THAT THIS PROBLEM AS WELL AS THE OTHER MINOR ONES I HAVE WITH THE VAN ARE CORRECTED ONCE AND FOR ALL.*AK
TIRE TREAD SEPARATION. *AK (TIRESIZE: P215/65R15)( DOT NUMBER: TIRE SIZE: P215/65R15 )
CONSUMER WAS DRIVING AT 60-65MPH ON FREEWAY AND SWITCHING LANES WHEN TRANSMISSION SLIPPED , RPM'S WENT OVER 3000, TRANSMISSION WAS STUCK IN 1ST GEAR. DEALER TOLD CONSUMER THAT SENSOR NEEDED TO BE REPLACED. *AK
WHILE TRAVELING WITH WINDSHIELD WIPERS RUNNING, PASSENGER'S SIDE WINDSHIELD WIPER STOPPED WORKING, CAUSING DRIVER'S SIDE TO RUN ALONE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK
DESIGN DEFECT AS PER CERTIFIED TRANSMISSION REPAIR SHOP: VERTICAL PIN BREAKS OFF WHICH CAUSES A SLIPPAGE FOR THE MAIN ROTATING MECHANISM CAUSING IT TO PUNCTURE THE TRANSMISSION. *AK
ORIGINAL SET OF TIRES WORN OUT 20,824 2ND SET AT 44,800 POSSIBLE MANUFACTURE DEFECT **WHEEL SIZE CANNOT BE CHANGED NO OTHER TIRE MANUFACTURED TO FIT**PUBLIC NEEDS WARNED-CONSUMER NEEDS ADVICE. *AK (TIRESIZE: P225-60-17)( DOT NUMBER: TIRE SIZE: P225-60-17 )
ORIGINAL SET OF TIRES WORN OUT 20,824 2ND SET AT 44,800 POSSIBLE MANUFACTURE DEFECT. *AK (TIRESIZE: P225-60-17)( DOT NUMBER: TIRE SIZE: P225-60-17 )
PROBLEM STARTED GRADUALLY. IGNITION JAMMED AND KEY WOULDN'T TURN, BUT WITH CONSTANTLY JIMMYING BACK AND FORTH WOULD EVENTUALLY TURN. PROBLEM PERSISTED UNTIL KEY WOULD NO LONGER TURN IN IGNITION. VAN HAD TO BE TOWED TO THE DEALER. THEY STATED THEY REPLACED THE CYCLINDER LOCK AND LUBED THE INSIDE. THE IGNITION STARTED GRADUALLY CATCHING AGAIN UNTIL IT LOCKED UP. VAN WAS TOWED AGAIN TO THE DEALER. DEALER STATED ORIGINAL REPLACEMENT PART FAILED, SO THEY ORDERED ANOTHER ONE AND INSTALLED IT. LAST WEEK THE PROBLEM STARTED AGAIN. IGNITION JAMMED BUT STARTED AFTER I JIMMYED THE KEY BACK AND FORTH. I HAVE NOT CONTACTED THE DEALER YET ABOUT THE THIR INCIDENT. ALSO, MY NEIGHBOR HAS A 1999 PLYMOUTH VOYAGER MINIVAN, AND HAS HAD THE SAME EXACT PROBLEM, TWICE. *AK
VEHICLE CONTINUES TO LEAK OIL. DEALER HAS REPLACED OIL PAN ENGINE AND OIL FILTER. PROVIDE FURTHER DETAILS. *AK
CONSUMER WAS TRAVELING ABOUT 45MPH ON HIGHWAY WHEN POWER STEERING/COOLANT SYSTEM MALFUNCTIONED AND BATTERY LIGHT CAME ON. VEHICLE HAD TO BE TOWED TO DEALERSHIP, SERPENTINE BELT CAME OFF.*AK SERPENTINE HAS FALLEN OFF TWICE. *SLC
I AM VERY CONCERNED ABOUT THE SAFETY OF MY 1999 DODGE GRAND CARAVAN IN RAIN STORMS. TWICE NOW THE SERPENTINE BELT CAME OFF WHEN WATER IN THE ROAD SPRAYED ONTO THE BELT. WHEN THIS HAPPENS, THE POWER STEERING, ALTERNATOR, WATER PUMP, AND ALL OTHER COMPONENTS POWERED BY THE BELT STOP FUNCTIONING. THE LOSS OF POWER STEERING IS VERY DANGEROUS BECAUSE IT CAN HAPPEN AT HIGH SPEEDS. SERVICE BULLETIN 07-02-99, "SERPENTINE BELT SLIPS OFF IDLER PULLEY" INSTALLS A BRACKET TO PREVENT THIS. MY CONCERN IS THAT NO ONE KNOWS ABOUT THIS SERVICE BULLETIN UNTIL THE BELT COMES OFF. THERE IS UNDUE RISK TO OWNERS OF THESE VANS. THIS NEEDS TO BE A VEHICLE RECALL NOT A SERVICE BULLETIN. I HAVE CONTACTED CHRYSLER VIA THE INTERNET (REFERENCE NUMBER: 7904321) AND WRITTEN TO JAMES HOLDEN'S OFFICE, CHRYSLER PRESIDENT . I WAS INFORMED TO CONTACT NHTSA AS THE INFORMATION WAS PROPRIETARY. I HAVE FRIENDS WITH THE SAME VAN THAT HAVE HAD THE SAME PROBLEM IN RAIN STORMS. IT IS VERY DANGEROUS TO ALLOW THIS TO CONTINUE. DO PEOPLE HAVE TO BE KILLED BEFORE CHRYSLER TAKES A PROACTIVE APPROACH TO SOLVING THIS ON ALL VEHICLES EFFECTED? A VEHICLE RECALL IS NEEDED IMMEDIATELY TO PREVENT INJURIES. I AM VERY DISSAPPOINTED IN CHRYSLER FOR ALLOWING ME AND MY FAMILY TO BE EXPOSED TO THIS DESIGN FLAW FOR THE PAST COUPLE OF YEARS. JUST TODAY A FRIEND HAS HAD THE SAME PROBLEM WITH HER CHRYSLER MINI VAN.
CONSUMER HAD CAME HOME AND PARKED VEHICLE IN GARAGE, A FEW HOURS HAD PASSED WHEN AN EXPLOSION WAS HEARD, CONSUMER SAW THAT THE VEHICLE WAS ON FIRE, THE HOUSE ALSO CAUGHT ON FIRE, POSSIBLE ENGINE FAILURE. *SLC
I TOOK VAN INTO SAID DEALERSHIP AND THEY TOLD ME THE REAR TIRES HAD UNEVEN WEAR SPOTS AND THERE WAS NO PROBLEM WITH THE VAN AND ASKED ME TO CONTACT THE TIRE MANUFACTUROR WITH A 800 NUMBER. I CONTACTED THE LOCAL GOODYEAR FACILITY IN ROYAL OAK, MI. I WAS TOLD BY THE MANAGER OF THE STORE THERE THAT HE SEES AT LEAST 4 OR 5 DODGE/CHRYSLER MINIVANS A WEEK WITH THE SAME PROBLEM. THE PROBLEM SEEMS TO STEM FROM NOT ROTATING THE TIRES. I DO NOT BELIEVE IN ROTATING TIRES AND NEVER HAVE IN THE PAST. ON A FRONT WHEEL DRIVE VEHICLE, SUCH AS MY GRAND CARAVAN, YOU SHOULD NOT HAVE A PROBLEM WITH THE REAR TIRES IF YOU NEVER ROTATE THE TIRES. I HAD A 1985 HONDA PRELUDE WITH FRONT WHEEL DRIVE THAT I NEVER ROTATED THE TIRES AND GOT 80,000 MILES OUT OF THE REAR TIRES. I HAD TO CHANGE THE TIRES AT THAT POINT BECAUSE OF DRY ROT, NOT WEAR. GOODYEAR TOLD ME THEY WOULD NOT REPLACE THE TIRES SINCE I DID NOT ROTATE THE TIRES. HERE I AM, MY WIFE AND CHILD RIDE IN THIS VEHICLE ALL THE TIME, WITH TIRES THAT ARE NOT EVEN CLOSE TO BEING SAFE. THE VAN VIBRATES AT ALL SPEEDS AND THE NOISE ON THE HIGHWAY FROM THE TIRES IS REAL BAD, ESPECIALLY IN THE BACK SEATS. BOTH GOODYEAR AND THE DEALERSHIP AGREED THAT I HAVE BAD TIRES, YET NOONE WANTS TO TAKE THE BLAME FOR THIS AND I AM REALLY FRUSTRATED. (DOT NUMBER: 089 TIRESIZE: 205/75/R14)
BRAKE PADS AND ROTORS FAILED. NLM
COMPLETE TRANSMISSION FAILURE WHILE ON HIGHWAY. WOULD NOT MOVE IN ANY GEAR AFTER COMING TO A STOP. HAD TO CALL TOW TRUCK. DAY BEFORE JUMPED IN AND OUT OF GEAR WHILE COMING TO A STOP AND NEARLY CAUSED COLLISION WITH VEHICLE IN FRONT OF MINE.
REGULAR INSPECTION, MAINTENANCE (ROTATION) HAS BEEN DONE AS RECOMMENDED BY MANUFACTURER. ON THE HIGHWAY, LEFT REAR TIRE BLEW OUT (IN SEVEN SPOTS) NEARLY LOST CONTROL OF THE VEHICLE. THE TIRE BLEW IN SEVEN SPOTS FROM THE INSIDE-OUT. THE TREADS IN EACH HOLE BLEW OUTWARD. I SURELY WOULD HAVE BEEN INJURED OR KILLED IF THIS HAPPENED TO ONE OF THE FRONT TIRES. I DO NOT CARRY HEAVY LOADS AND I CHECK MY TIRE PRESSURE EVERY OTHER TIME I FILL UP MY GAS TANK. THIS IS A VERY POPULAR VEHICLE FOR WOMEN WITH CHILDREN. THE OUTCOME COULD HAVE BEEN DEVASTATING. MY TIRE WARRANTY EXPIRED IN MID-JULY AND I AM WORRIED THAT ONE OF THE OTHER TIRES WILL DO THE SAME THING.( DOT NUMBER: )
TRANSMISSION DOES NOT GO INTO SECOND GEAR. DEALER HAS INSPECTED AND REPLACED TRANSMISSION SENSOR, AND PROBLEM HAS REOCCURRED. *AK
SMALL METAL OBJECT (ROAD DEBRIS) HIT THE UNDERSIDE OF VEHICLE CAUSING AIR BAGS TO DEPLOY WHILE DRIVING. VISION WAS BLOCKED AND VEHICLE ALMOST WENT OFF THE ROAD. DEALER SAID THAT IMPACT UNDER CAR IS ENOUGH REASON FOR THE AIR BAGS TO DEPLOY. *MR *SCC *DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS---731569
TIRE PROBLEM STARTED UPON RECEIVING NEW VEHICLE AND I FIRST REPORTED AT MILEAGE1,898 AND FOUND THERE WAS A TECHINICAL SERVICE BULLITEN FOR THE LOW SPEED TIRE WOBBLE (NUMBER 22-02-99 DATED 04-16-1999) AND HAD THE DEALERSHIP REPLACE THE TIRES AT MILEAGE 21,522. THE TRANSMISSION SHIFTED FROM OVER DRIVE TO SECOND GEAR WHILE CRUSING AT 55 MPH AND HAD TO HAVE THE VEHICLE TOWED BECAUSE THE TRAN WAS STUCK IN SECOND GEAR. THE INPUT SPEED SENSOR WAS REPLACED BUT HAS NOT CORRECTED THE IRRATIC SHIFTING THAT I HAVE BROUGHT THE VEHICLE BACK AND COMPLAINED ABOUT.( DOT NUMBER: TIRE SIZE: 215/65R16 )
REPORTING VEHICLE WAS INVOLVED IN A FRONTAIL COLLISION OF A IMPACT OF 35-45 MPH DURING BRAKING, AND BOTH AIR BAG DID NOT DEPLOYED.DEALER/MFR'S NOTIFIED. PLEASE PROVIDE ANY FURTHER DETAILS:
VEHICLE WILL NOT START KEY WILL NOT TURN IN THE IGNITION TO START. DEALER WILL BE CONTACTED. 8AK
THE CONNECTING CLIP POPPED LOOSE. REMOVED ALL BRAKING EXCEPT EMERGENCY. IT WAS A CLOSE CALL
WE HAVE BEEN COMPLAINING THAT THERE IS SOMETHING WRONG WITH THE TRANSMISSON SINCE SEPTEMBER 1999. THE DEALER SAID THAT THE COMPUTER SHOWS IN SPEC. THE SPEED SENSOR WENT AND THE VAN COULD NOT SHIFT GEARS. REPLACED AND FAILED AGAIN TAKING OUT THE SPEEDOMETER. TOLD IT WAS JUST A LOSE WIRE THIS TIME. THE DEALER TOLD ME THAT ALL 1998-99 VEHICLES HAVE THE SAME REV OF SENSOR AND CHRYSLER WILL NOT REPLACE THEM UNTIL THE FAIL. AT THE SAME TIME THE AIRCONDITIONER FAILED -TOLD THAT THE CONDENSER FAILED DUE TO LEAVES ROTTING THE SYSTEM. A VACUUM HOSE FAILED AND ANOTHER ONE CAME LOSE. NOW THE TRANS SHUDDERS WHEN SHIFTING. TOLD THAT THE TRAN IS BUILT LIKE THIS AND MOST PEOPLE DON'T NOTICE IT. CHRYSLER IS AWARE OF THE PROBLEM BUT WON'T FIX IT. DEALER SUGGESTED THAT I NOT KEEP THIS VEHICLE PAST WARRANTY AS IT WILL CONTINUE TO FAIL AND BECOME COSTLY TO ME. THEY ALSO TOLD ME MY EXPECTATIONS WERE TOO HIGH AND I SHOULD HAVE PURCHASED A FOREIGN VEHICLE IF I WANTED RELIABILITY. I CONTACTED CHRYSLER. THEIR CUST SERVICE SAID THAT THEY ARE ONLY CONCERNED WITH FIXING THE VEHICLE AND NOT BUILDING CUSTOMER RELATIONS. I WAS TOLD THAT MANAGERS WILL NOT SPEAK TO CUSTOMERS. MY WIFE WAS ALMOST REAR ENDED WHEN THE TRANSMISSION FAILED AND IS AFRAID TO DRIVE THE VEHICLE.
EVERYTIME MY WIFE AND MY SON (7YRS OLD) RIDE ON THIS VEHICLE WHEN A/C IS ON, THEY COMPLAINT DISCOMFORT, NAUSEA, HEADACHES, DIZZINESS, AND SON VOMITED. THIS INCIDENT WAS REPORTED TO POWAY DODGE STARTED ON AUGUST 1999. BUT, WE WE ADVISED THAT BECAUSE ITS NEW AND THE ODOR WILL VANISH SOMEHOW. ON OCTOBER 26, 1999, THE ODOR BECAME STRONGER AND DECIDE TO TAKE IT TO DEALER AND WE WERE ADVISED THAT THE MILDEW BUILD UP INSIDE THE CONDENSATION BOX, THE DEALER MECHANIC JUST APPLIED A LYSOL SPRAY TO COUNTER THE ODOR. ON 11/30/99, MY WIFE AND SON GOT SICK AND BROUGHT BACK TO DEALER'S ATTENTION, AGAIN THEY APPLIED LYSOL SPRAY TO COUNTER THE ODOR. ON 12/16/99 AND 12/20/99, WAS RETURNED TO POWAY DODGE DUE TO CAUSING HEADACHES AND DIZZINESS TO SOME PASSENGERS. ON 3/27/00, MY SON GOT SICK AND VOMITED INSIDE THE VAN, WE BROUGHT THIS INCIDENT TO DEALER'S ATTENTION AGAIN AND THEY APPLIED THE SAME SOLUTION. ON 7/23/00, WHILE DRIVING ON THE ROAD WHILE AC IS ON, MY WIFE AND SON COMPLAINT ABOUT THE ODOR AND MY SON INSIST TO OPEN THE WINDOWS, FEW SECONDS LATER, HE FUKE. AGAIN, WE REPORTED THIS INCIDENT TO POWAY DODGE AND WE WERE TOLD TO APPLY LYSOL SPRAY. THIS INCIDENT HAS BEEN OCCURRING AGAIN AND AGAIN. MAY I PLEASE REQUEST TO INVESTIGATE THIS PROBLEM. I WILL MAKE MYSELF AND THE VEHICLE AVAILABLE AT ANY TIME FOR INSPECTION TO FIX THIS UNSAFE AND UNHEALTH ISSUES. *AK
WHEN THE BRAKES WERE APPLIED DOWN HILL PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER WILL INSPECT THE VEHICLE.*AK
WHILE PULLING INTO A PARKING LOT THE STEERING BROKE, STEERING WHEEL THEN WAS ABLE TO SPIN FREELY WITH NO CONTROL OVER THE VEHICLE. DEALER HAS BEEN CONTACTED.*AK
VEHICLE WILL PULL TOO SEVERELY TO THE RIGHT. DEALER CANNOT DETERMINE THE CAUSE, AND HAS DEEMED IT AS UNFIXABLE, AND A NORMALCHARACTERISTIC OF VEHICLE.*AK
THE STEERING WHEEL SHAKES DUE TO POSSIBLE SUSPENSION PROBLEMS, DEALERSHIP CHANGED TIRES, HOWEVER CONSUMER FEELS THE REPAIR IS NOT SUFFICIENT. *MJS
SPEED CONTROL MODULE FAILED, TRANSMISSION STUCK IN 2ND GEAR, DEALER REPLACED, BRAKES GRIDDED WHEN STOPPING, TWO DIFFERENT DEALERS UNABLE TO CORRECT PROBLEM,
MY FIRST INCIDENT HAPPENED ON 5/21/99; DEALER SERVICE SAID THERE WAS NOTHING WRONG. SECOND INCIDENT WAS 6/1/99, THIS TIME THE DEALER SERVICE SAID THEY REPAIRED THE PROBLEM. AGAIN, I REPORTED TO DEALER SERVICE THE SAME PROBLEM ON 9/9/99; DEALER SERVICE SAID THERE WAS NO PROBLEM FOUND. AGAIN, I REPORTED THE SAME PROBLEM TO DEALER SERVICE ON 1/18/2000; AGAIN, THEY SAID THERE WAS NO PROBLEM FOUND. THE DAY I TOOK THE VAN TO DEALER TO POSSIBLY TRADE FOR A NEW CAR, THE SALESMAN DROVE THE VAN AND IMMEDIATELY SAID IT HAD A TRANSMISSION PROBLEM, AND WITHIN AN HOUR THE TRANSMISSION WOULDN'T EVEN SHIFT GEARS. THE WARRANTY HAD EXPIRED; HOWEVER, CHRYSLER SAID THEY WOULD COVER THE REPAIR SINCE I HAD HAD THE VAN IN SO MANY TIMES BEFORE FOR THE SAME PROBLEM. THIS WAS 5/20/00. THEY KEPT THE VAN ALL WEEK, AND FINALLY SAID IT WAS REPAIRED. I PICKED UP THE VAN ON 5/27/00, AND BEFORE I GOT 5 (FIVE) MILES FROM THE DEALERSHIP, AS I WAS DRIVING ON THE EXPRESSWAY AT 65 MPH, THE TRANSMISSION WENT OUT AGAIN, AND IT WAS LIKE SOMEONE SLAMMED ON THE BRAKES. THE SPEEDODEMETER WENT TO ZERO AND IT KICKED BACK DOWN INTO FIRST GEAR AND WOULDN'T SHIFT BACK. WHEN THIS HAPPENED ALL FOUR OF MY CHILDREN AND MY HUSBAND WERE IN THE VAN, AND ONE OF MY CHILDREN'S HEAD WAS SLUNG FORWARD AND THEN BACK. SHE HAS BEEN COMPLAINING WITH A HEADACHE EVER SINCE. I TOOK THE VAN BACK TO THE DEALERSHIP, (IN 1ST GEAR), AND THEY SAID THEY WOULD TRY AGAIN. MY CHILD IS HURT, AND MY VEHICLE IS A LEMON! WHAT CAN I DO?*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →