2021 Dodge Durango complaints

The Durango seems to have a defect that should be a recall. If you look up the issues online everyone has the same issue. It puts yourself and others at risk because you may be unaware that your light is not working properly. Please see description below that is right online: Symptoms: Water inside the housing, dimming, flickering, or total failure of the light bar. Causes: Defective sealing allows water from rain, snow, or car washes to enter the assembly. Safety Risk: The issue is subject to a class-action lawsuit (2014-2023 models) alleging the failed lights create a safety hazard. I only found out because someone was behind me and said that my lights seem to be going bad. There are forums all over with all durango's being effected. This needs to be a safety recall.

Its going to cost me $2,120+ in parts PLUS LABOR at the dealer to replace my front left turn signal. unless I come up with close to $3,000 I am forced to drive around without a functioning front left turn signal. this is dangerous and very concerning to me. the headlights on the 2021+ Dodge Durango are a totally integrated unit. each headlamp contains the DRL and Turn Signal units as LED's. once the LED or its electronics fail, the ENTIRE headlamp assembly must be replaced. AND you have to remove the front fascia pieces of body work to remove the headlight units. this is not a job the average person can do reliably, even if they have the money. I even purchased a Dodge/Chrysler Mopar factory extended warranty when I bought the Durango, that is good for 7 yrs/125k miles. my 2021 Dodge Durango has 69,420 miles on it as of today. Dodge is refusing to cover this part under the warranty. I was told this today by the local dealer in Myrtle Beach, SC. this is not right that consumers have to pay thousands of $$$ to replace a turn signal. very dangerous.

The rear tail lights are not properly sealed. It allows rain, snow or car wash water to accumulate inside the assembly. The lights then short out and do not work.

My rear racetrack light on my 2021 Durango rt tow n go has water in it from not being sealed and it’s burnt out was quoted astronomical amounts of money to fix along with getting pulled over and was told it’s a safety issue by police and said it can cause a electrical fire and it’s a hazard

This complaint is for the tail light center light, race track light. Water has built up inside the lens after multiple times draining. The water has cased the racetrack light to completely burn out.

Rear tail light not working filled with water and burned out led

Known issue with Driver side DRL going out and whole headlight unit has to be replaced according to dealer.

Driver side daytime running light failure. The entire headlight assembly must be replaced. There is reduced visibility, which is a safety concern. The cost to repair is $1,800, which is outrageous for a single headlight assembly. LEDs should not fail at 80K mileage on a car that is less than six years old. This appears to be a known defect on Dodge Durangos.

The engine cooling system on my 2021 Dodge Durango GT failed due to ruptured coolant lines, including the rear coolant tubes supplying the rear air conditioning system and both transmission heater hoses. These lines carry engine coolant to the rear HVAC system and transmission. The ruptures caused coolant loss and engine overheating during normal operation. The failure appears related to the routing of the lines near the transmission housing, causing excessive wear not attributable to driver error. This model year has a documented history of similar failures. The vehicle and components are available for inspection and are currently at the dealership. My safety and the safety of others were put at risk because the vehicle overheated while I was driving at normal speed in traffic. A major overheating warning appeared while driving. Overheating in traffic creates a risk of sudden loss of power or the need to stop unexpectedly, which could result in a collision. Although I was able to drive slowly due to proximity to home, this condition would be hazardous on longer trips. The issue was confirmed by an authorized Dodge dealership, which verified failure of the coolant lines and provided an estimated repair cost of approximately $3,600. The vehicle has only been inspected by the dealership. A third-party warranty provider (Warranty Solutions) denied coverage, and I am disputing the decision. The vehicle remains at the dealership because I do not feel it is safe to drive. No prior

Was in a major car crash and air bags did not deploy

Driver side DRL (daytime running light) quit functioning. This a known issue with the LED lamps. The attached photos are: 1. Rockauto description 2. Email showing order # and total for both Headlamp assemblies. 3. The removed, old OEM Headlamp assemblies. 4. Rockauto shipping bill.

This specific year and all models in 2021 Durango’s including SRT, GT, GT Plus , TnG , vehicle has a known issue with the driver side DRL ( Daytime Running Lights) completely going out and not working very early into its life . I believe this is a safety issue that the manufacturer should fix themselves as it’s a defect wiring / headlight issue that is affecting thousands of customers. SECONDLY, this car comes with an issue in the taillight not being properly sealed and allowing water into the LEDS , burning them out and being needed replaced . Both of these issues comes from the manufacturer/ factory and are safety issues/risk known in thousands of Durangos which should definitely be recalled .

After complying with Recall 24V436000, the Navigation screen is stuck in Night Time Mode. This causes the streets to become very hard to see during the day. While entered routes are highlighted, cross streets are almost invisible. I have missed turns because of it. I believe this diverts the driver's attention away from looking ahead to attempting to read the Nav Screen. FCA knows about this and has documented it on Star Online, Case Number 258A000012, indicating they are not going to fix it. I believe this is unsatisfactory and is leading to distracted driving. More importantly this is now being reported on various forums and people are indication they have decided not to comply with the recall. I don't believe this is in the NHTSA best interest.

Radio works for years it gets a update, it stops working, months of back and forth with software people say I’ll need to pay for a diagnostic to have them replace it, I paid got it on paper that a software update killed radio and software team told me to kick rocks. Pay out of pocket for an update I didn’t want killing my radio. Feels beyond illegal and I see others on forms with same exact problem and situation

My vehicle experienced failure of both the driver-side DRL (Daytime Running Light) and the passenger-side front turn signal within a short period of time. On this model year, both components are part of a sealed LED headlight assembly with no replaceable bulbs. The only repair option is full headlight assembly replacement, quoted at $800–$1,200 per side plus labor. This is a safety issue because front DRL and turn signal failure reduces vehicle visibility to oncoming traffic. Online reports show numerous other 2021–2023 Durango owners experiencing the same problem with the LED DRL/turn-signal assemblies, suggesting a pattern of premature failure. Stellantis has also faced known issues with sealed LED lighting on the Durango’s ‘racetrack’ taillight assemblies, indicating a broader LED reliability issue on these vehicles. I am requesting NHTSA review this as a potential safety-related defect, as owners are forced into high-cost headlight replacements due to non-serviceable LED modules failing early.

My vehicle experienced failure of both the driver-side DRL (Daytime Running Light) and the passenger-side front turn signal within a short period of time. On this model year, both components are part of a sealed LED headlight assembly with no replaceable bulbs. The only repair option is full headlight assembly replacement, quoted at $800–$1,200 per side plus labor. This is a safety issue because front DRL and turn signal failure reduces vehicle visibility to oncoming traffic. Online reports show numerous other 2021–2023 Durango owners experiencing the same problem with the LED DRL/turn-signal assemblies, suggesting a pattern of premature failure. Stellantis has also faced known issues with sealed LED lighting on the Durango’s ‘racetrack’ taillight assemblies, indicating a broader LED reliability issue on these vehicles. I am requesting NHTSA review this as a potential safety-related defect, as owners are forced into high-cost headlight replacements due to non-serviceable LED modules failing early.

My 2021 Dodge Durango drivers side daytime running light went out around 55,000 miles. I do have an extended warranty through the manufacturer, but was informed that this is not a covered part despite it being a known issue and a “max care warranty”. The reason being that it is considered a “bulb” however to replace it requires the entire new left headlamp assembly to be replaced, per the dealership. This is a high cost of around $1650. Regardless of the cost, This is a safety issue and a concern for myself as well as others on the road. I understand that this is a known and ongoing problem with the 2021 dodge durangos in particular the drivers side daytime running light which does not have a safe, cost effective fix. I ask for you to take a look at the many people who have been impacted and the safety concern associated with this.

2021 Dodge Durango failing headlight assembly, specifically the driver side turn signal. Numerous Durango owners are experiencing the same issue with the Dodge Durango headlight malfunction, I've have more than one close accident incident due to the failed turn signal. It's like Dodge don't want to stand behind their product and address the concern of millions of Dodge Durango owners who are having these issues. Not even a simple acknowledgement of the issue and any potential effort to help fix the problems for the owners. I must say Dodge has lost a future buyer due to their lack of support on their own product.

My driver's side Daytime Running Light quit working a few weeks ago, however last week when I used remote start the DRL came on, but sadly it is out again. I have 80,000. miles on the vehicle. DRL's should last for life of car but blogs on the 21-24 models indicate many owners having the same issue with driver's side DRL's. I went to Dodge dealer and was quoted $1,953.00 to repair! Manufacturers should not be permitted to engineer this kind of equipment for a vehicle that makes repairs prohibitive economically. NO RECALL HAS BEEN ISSUED BUT SHOULD BE. BTW, the repair includes removing the front bumper with grille just to get to the headlight for repair.

Daytime Running Lights- the drivers side daytime running light has stopped working-like many other people have reported repair under warranty is being denied by Dodge FCA as a wear item, it is an integrated system and not a bulb as they are saying. It creates a safely issue that they refuse to repair under warranty.

2021 Dodge Durango with 40K miles on it. Like many other drivers of this specific SUV and year the front driver side LED Daylight Running Lights have suddenly stopped working. The same applies to the rear 3rd brake light. Based on discussion boards this seems to be a common issue.

The contact owns a 2021 Dodge Durango. The contact stated that while driving at an undisclosed speed, the driver's side front LED headlight was flickering. The driver was unable to drive at night. The Police had made the contact aware of the situation. The vehicle was taken to the local dealer, where it was determined that the lamp housing assembly needed to be replaced. The dealer informed the contact that there was no warranty coverage for the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 58,359.

The Driver's Side headlight Daytime Driving Light and Blinker stopped working at around 40k miles. We currently have have about 85k miles on it. The dealership stated is till cost over $1,000 to replace the headlight as the LED DRL and Blinker is not replaceable and the entire unit must be replaced.

My 2021 Dodge Durango drivers side daytime running light went out around 55000 miles. I do have an extended warranty through the manufacturer, but was informed that this is not a covered part despite it being a known issue and a “max care warranty”. The reason being that it is considered a “bulb” however to replace it requires the entire new left headlamp assembly to be replaced, per the dealership. This is a high cost of around $1650. Regardless of the cost, This is a safety issue and a concern for myself as well as others on the road. A quick search shows this is a known and ongoing problem with the 2021 dodge durangos in particular the drivers side daytime running light which does not have a safe, cost effective fix. I ask for you to take a look at the many people who have been impacted and the safety concern associated with this.

Drivers side daytime/nighttime running lights failed after 35789 miles.

Left turn signal stopped working. I learned to find out that it’s not replaceable. The whole headlight assembly needs to be replaced the cost of it over $1000. My vehicle is only four years old. Why isn’t it on a recall or replaceable by the manufacturer on the warranty?

On the morning of July 8th our carbon monoxide detector went off. It woke us up at 4:00 a.m., I went down to check what was beeping open my garage door to see where the smell is coming from and my garage was close to 100°. I woke up my boyfriend and we tried to get the car out of the garage and into the driveway. The car was towed to a dealership near us, and they have had the car ever since, today is September 2nd we still do not have our car back and it still does not run right due to the fire in the gas tank they suspect that it was a faulty fuel pump. My car insurance has paid for these repairs thus far. But the car could have exploded and could have harmed me or my husband or my grandkids or my neighbor it's a very scary incident and we really do not want the car back.

PLEASE READ LETTER IN THE UPLOADED DOCUMENTS

Vehicle has less than 50k miles on it, DRL-driver went out and the entire head unit needs to be replaced which costs over 1k. Common problem with this vehicle. Poses a safety risk while driving with the lighting failure

Rear tail light has water intrusion which causes malfunction. Driving at night, can be extremely dangerous as the rear lights are damaged and do not light up, making the vehicle more difficult to see

While exiting I95 in Jacksonville, FL onto I10, the vehicle stumbled and lost power. Felt like it was running out of fuel. This happened at 500PM on Thursday, 14 August 2025. Thankfully, I am good driver and alert and made a two lane change onto a shoulder. The vehicle barely made it off the road with cars having to scramble to avoid us as we slowed. The vehicle would crank but not start. Upon investigating simple things, I discovered that fuse 70, the fuel pump motor had blown. I replaced with another fuse but the vehicle would still only crank but not start. We even added fuel to ensure it was not a pickup issue. My wife and I were towed home (we rode in the two truck) after a few hours on side of the road. It appears this fuel pump issue is fairly common. I am out of warranty and will pay for a repair myself. However, this could have been a very serious situation had I not been alert and had the room to maneuver across the lanes. No warning lights or any such thing is present on the dash. Also the car was NOT out of fuel.

The daytime running lights are out only on the drivers side of my vehicle. There are multiple other 2021 Durango's in my town that have the exact same issue.

2021 Dodg Durango Daytime Running Light (DRL-driver side) failure. Daytime safety lighting affected. Thousands of reported issues (forums, etc.). Happening within only a couple years of purchase/low miles. Light (bulb or LED) cannot be replaced, only $1300 entire headlight assembly.

The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); and parts were available; however, the dealer declined to perform the recall repair. The contact was informed that the denial was due to the vehicle not being at factory specifications upon inspection. The contact stated that an aftermarket security system from Stargard GPS was installed by the dealer, from whom the vehicle was purchased prior to the contact taking possession of the vehicle. The manufacturer was notified of the issue, a case was opened, and the contact was later informed that the manufacturer agreed with the dealer’s determination. The contact had not experienced a failure. Parts distribution disconnect.

UConnect recall started in 2024 with Radio disconnecting/dropping connections intermittently. Got 1st fix that fixed it briefly, then began dropping connections again. They did 3 fixes with the last one saying, finally a remedy! Well 4 months later, issue begins again! The connecting, disconnecting, to reconnecting started again on my UConnect Radio!! It will drop connections, reconnect then play a bit; repeat throughout.When it drops 1st time it'll reconnects on its own! After about the 2nd drop, I have to hit ok for it to reconnect, for it to drop again! it progressively gets worse at times and it will drop, reconnect 4 to 5 times within 15 seconds, & it doesn't always reconnect. I have to hit ok for it to connect! To play 15 seconds, and drop, reconnect automatically or manually 4 to 5 times back to back!! Same issue, just progressively worse when it decides to do it throughout the length of a song!

Cylinders 5 misfire EGR valve malfunction

While backing the rear backup camera display froze and did not update for roughly 30 seconds, after that period the display suddenly became responsive and displaying the actual view. The screenshots provided were 1 second apart in a video I took.

The heating hose exploded due to unknown pressure and ended up getting steaming, hot coolant, and all the cylinders and causing engine failure on a Dodge Durango that I purchased 80 days ago. and I have manufacturer, the dealer and an extended warranty, and after verbal and written promises, now I’m left with almost a $20,000 bill and no car and wasting money on rentals. I have filed to BBB and other complaints towards the dealership. I have tons of other people who have had similar problems with this year and model and newer.

I was driving at around 45 MPH when my rear spoiler suddenly detached from my 2022 vehicle. It was only held on by one latch and the wire for the rear camera. This could have caused a serious accident — even a fatal one — if it had come completely off. I looked online and saw that this issue has happened to other owners, and that there is a recall related to this defect. However, when I called Dodge, I was told that since my VIN isn’t listed under the recall, they can’t assist me. This seems incredibly unsafe and unfair, considering the potential for serious injury or death. I will gladly have anyone inspect the spoiler if needed. My car has had no warning or prior issues at all. I bought it new in 2022, and I believe this is a significant safety concern that needs to be addressed. Please advise how Dodge can resolve this issue and ensure my safety. Thank you for your urgent attention to this matter.

Car has trouble turning on

Daytime running lights stopped working at 40,000 miles. Only fix would be to get an entirely new headlight.

The contact owns a 2021 Dodge Durango. The contact stated while driving at various speeds, the message "Switch to Park and select a Gear" was displayed with an audible alarm. The contact stated that the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 63,000.

The daytime running light on the drivers side stopped working. Appears to be a very common problem on 2021 durangos. After inspection of the headlight assembly, it appears the DRL are 2 separate strips which makes it highly unlikely that both LED strips failed at the exact same time. This leads me to believe the issue is electrical. I dont want to replace the headlight assembly with an underlying electrical issue and dodge does not want to take responsibilty and investigate further. They want to replace the headlight assembly. This is an ongoing issue with many durangos and it needs to be properly addressed

Rear brake light got water in it and now the brake light is partially out.

The driver's side, daytime running light LED suddenly went off and stopped working

Rear spoiler flew off on highway as I was on my way to my son‘s [XXX] birthday party with a vehicle full of children. This is a major concern because it could have endanger the people in the vehicle as well as the people outside of the vehicle on the highway. This was a disaster. No one was hurt, but I have full intentions on contacting my attorney. After research there was a recall for 2021 through 2023 on spoilers for the Dodge Durango possibly not being intact and could potentially fly off. I purchased this vehicle with less than 500 miles on it at the end of 2023 December to be exact I was never notified of a recall and after a year and a half later, it happened to me. What should I do and how should I proceed? I have pictures and videos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Dodge Durango. The contact stated while driving 50 MPH, the vehicle started to pull to the left, and the steering wheel became difficult to turn. There were no warning lights illuminated. The contact felt a vibration in the steering wheel, and the vehicle pulling to the left or the right while driving downhill or on the highway. The vehicle was driven to the residence. The vehicle was then taken to a dealer where it was diagnosed with wheel alignment and steering wheel failure. The wheels were aligned, and the steering wheel was adjusted; however, the failure recurred two more times. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,854.

Vehicle cranking but not starting until after turning off car and then starting it again. Happens after short trips and I go to start my car again after 1-2 hrs

DRL’s stopped working

I have been having issues with the start button, the engine cranking but not turning over. It will crank for 30 seconds, not start, all the lights come on and usually on the second attempt the car will start. Also I have powered off the radio while driving for a second, then the screen will not turn back on.