NOTHING HAS HAPPENED. .....YET. 1ST RECALL ON THE SUN VISOR VANITY LAMP WAS FIXED OVER ONE YEAR AGO. GOT ANOTHER RECALL FOR SAME THING IN FEB 2016. CALLED DEALERSHIP, THEY SAID THEY DIDN'T HAVE THE PARTS FOR REPAIR YET, THEY'D CALL WHEN THEY GET THEM IN. GOT ANOTHER NOTICE FOR SAME RECALL ON 8/01/16. CALLED DEALERSHIP....SAME ANSWER. THEY'RE TELLING ME IT'S ALL UP TO CHRYSLER TO SEND THEM THE PARTS.
2011 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
AT UNDER 60000 MILES, ALTERNATOR MALFUNCTIONED AND QUIT, THUS LEAVING THE VEHICLE INOPERABLE. VEHICLE WAS IN MOTION WHEN FAILING.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED ENGINE OIL LEAKING FROM THE TIMING CHAIN INTO THE ALTERNATOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LEFT CYLINDER AND TIMING CHAIN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A FEW MONTHS LATER, WHILE DRIVING 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED. AFTER SHIFTING THE VEHICLE INTO PARK, THE CONTACT NOTICED SMOKE COMING FROM THE ALTERNATOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
I WAS DRIVING WITH MY KIDS GETTING OUR DAY STARTED. I TURN ON WITH REMOTE START WAS MAKING LOUD SCREECHING SOUND. LOADED UP KIDS AND STARTED TO TAKE OFF. WE COULD ALL SMELL A BAD BURNING SMELL. I CHECK ALL TEMPS ON CAR AND NOTHING READ HIGH TEMPERATURE. I DROVE ON MY WAY TO DAYCARE WHEN MY CAR STALLED AND SHUT DOWN. AND IT HAD PREVIOUSLY DID THIS B4 LIKE 4 MONTHS OR SO AND A RECALL OF FUEL PUMP WAS DONE AND HAD BEEN RUNNING FINE TILL THIS DAY. I TRIED STARTING IT A FEW TIMES NOTHING. FINALLY TURN ON AND BATTERY LIGHT CAME ON. I DROVE IT TO DROP OF MY 3 KIDS AT CAMP WHEN IT KEPT FEELING LIKE IT WANTED TO TURN OF. STILL SMELLING BURNING. FINALLY I'M HEADED TO WORK AND IT STALLED IN MIDDLE OF INTERSECTION. THANK GOD I DIDN'T HAVE MY KIDS WITH ME AND NO ACCIDENTS HAPPENED. I HAD CAR TOWED TO LOCAL MECHANIC BECAUSE DEALERSHIP IS AND HOUR AWAY. HE SAID ALTERNATOR GAVE OUT. PUT NEW ALTERNATOR IN STILL NOTHING. 600 DOLLARS DOWN DRAIN. NOW I HAVE TO PAY TOWING TO GET TO DEALERSHIP WHICH WILL MEAN JUST MORE MONEY DOWN THE DRAIN WHICH I DON'T HAVE THE EXTRA MONEY AND USE THIS CAR FOR WK SO HOPEFULLY I DON'T LOSE MY JOB. I DON'T UNDERSTAND HOW I HAVE SAME EXACT PROBLEMS AS ANOTHER 2011 DURANGO UNDER RECALL BUT MINE AIN'T ONE OF THEM. DO YOU HAVE TO WAIT TILL SOMEONE IS SERIOUSLY HURT OR KILLED TO HAVE A RECALL. IF NONE OF THIS IS RESOLVED PROPERLY I WILL BE HIRING A LAWYER. I HAVE ONLY HAD VEHICLE FOR 2YRS.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 15 MPH, THE AIR CONDITIONING BLEW HOT AIR AND THE INSTRUMENT PANEL LIGHTING WENT HAYWIRE. THE VEHICLE STARTED TO LOSE POWER AND ACCELERATION. THE CONTACT PULLED OVER, AND TURNED OFF AND RESTARTED THE VEHICLE. TO ENSURE THAT THE VEHICLE WAS FINE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO ALLOW THE ENGINE TO REV. AFTERWARDS, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT FAILURE AND THERE WERE NO WARNING LIGHTS ILLUMINATED. HOWEVER, AFTER DRIVING A FEW MILES LONGER, THE POWER STEERING AND POWER BRAKES FAILED. SHORTLY AFTER, THE VEHICLE LOST ALL POWER. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE IT HAD NOT BEEN ABLE TO START. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
AFTER DRIVING LESS THAN A MILE FROM HOME, VEHICLE BEGAN SMOKING AND A HOLE BURNED THROUGH THE HEADLINER AT THE SUN VISOR. IT HAS BEEN TOWED TO HUFFINES LEWISVILLE FOR REPAIR. RELATED RECALL 15V-879
THE BATTERY LIGHT CAME ON AND THEN THE VEHICLE SHUT DOWN ON THE HIGHWAY. HAD 4 KIDS IN THE CAR. COULD HAVE BEEN KILLED.
MY VIN NUMBER IS NOT ON THE RECALL LIST FOR RECALL P60. BUT MY TRUCK JUST HAD TO BE TOWED DUE TO BATTERY LIGHT COMING ON AND ABOUT 20 MINS LATER SMOKE COMING FROM THE HOOD LOSS OF POWER STEERING THEM A DEAD TRUCK WITH A KEY STUCK IN THE IGNITION . WHILE DRIVING BEFORE ANY OF THIS HAPPEN THERE WAS A LACK OF MOTION ON THE TRUCK IT DID NOT WANT TO GO . THE COMPUTER SYSTEM STARTED TO MALFUNCTION FLASHING ON AND OFF TELLING ME TO BUCKLE MY SEAT BELT , WHICH I HAD MINE ON AND SO DID MY CHILDREN! NOW I'M HAVING TO PAY A DEDUCTIBLE BECAUSE MINE VIN IS NOT LISTED WITH THE RECALL P60 . ALL THE SIGNS POINT TO THIS RECALL I AM NOT HAPPY
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 5-10 MPH, THERE WAS AN ABNORMAL BURNING ODOR AND SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT NOTICED OPENED THE HOOD AND NOTICED THAT THE ALTERNATOR WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 30 MPH, SMOKE APPEARED UNDER THE HOOD AND INTO THE VEHICLE. THE HOOD WAS OPENED AND THE CONTACT NOTICED SMALL FLAMES COMING FROM THE ALTERNATOR AND HEARD A SIZZLING SOUND. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). A POLICE REPORT WAS NOT FILED. THE FIRE EXTINGUISHED ITSELF. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY, ALTERNATOR, AND COMPUTER BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED SMOKE FUMES COMING FROM THE PASSENGER SIDE VISOR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY 2011 DODGE DURANGO STARTED TO MAKE A "WHINING" SOUND WHEN ACCELERATED WHILE DRIVING ON A HIGHWAY. APPROXIMATELY 2-3 MILES, AFTER THE NOISE STARTED, A LIGHT ON THE INSTRUMENT PANEL CAME ON. LUCKILY, WE WERE JUST PULLING INTO OUR DRIVEWAY. MY ALTERNATOR FAILED AT 56.8K MILES. APPARENTLY, THE ALTERNATOR ORIGINALLY INSTALLED WAS NOT PART OF RECALL P60. THIS VEHICLE HAS BEEN RECALLED FOR EVERY OTHER PROBLEM ASSOCIATED WITH A 2011 DURANGO. HAVE NEVER HAD TO REPLACE AN ALTERNATOR IN ANY OTHER VEHICLE I HAVE OWNED WITH A LOT MORE MILES THAN THIS ONE. SEEMS LIKE MORE THAN JUST A COINCIDENT.
WHILE IN MOTION ON CITY STREET, FIRST MY RADIO WOULD TURN OFF ON ITS OWN, THEN THE BATTERY LIGHT CAME ON, THEN ALL THE SERVICE LIGHTS CAME ON FILLED BY MY ACCOUNT BLOWING OUT HOT AIR AND THEN MY CAR COMPLETELY SHUT OFF ON ME NOT ALLOWING ME TO REMOVE MY KEY OR PUT MY CAR ON NEUTRAL OR ALLOWING ME TO PUT ON THE HAZARD LIGHTS ON. IT FOLLOWED BY A BURNING SMELL UNDER THE HOOD.
MY ALTERNATOR SHORTED OUT AT 78K MILES, THE 160AMP ALTERNATOR HAS A RECALL P60, HOWEVER THE 180AMP THAT I HAVE IS NOT COVERED. I HAD MY KIDS IN THE CAR IN MORNING RUSH HOUR TRAFFIC WHEN IT FRAYED THE DRIVE BELT FILLING CABIN WITH SMOKE, THEN LOST POWER STEERING AS LUCKILY I WAS ABLE TO MUSCLE THE STEERING WHEEL TO TURN INTO PARKING LOT. SHOP I WENT TO WAS SHOCKED TO HEAR A 2011 WAS ALREADY FAILING.
I HAD A BATTERY LIGHT IN THE MORNING, BUT MY BATTERY WAS NEW. AS I WAS DRIVING MY AIR CONDITIONING STOPPED WORKING, MY RADIO SCREEN FLASHED, WENT OFF AND THE ENTIRE CAR DIED WHILE IN MOTION, I BARELY STOPPED IN TIME. THE ENGINE WOULDN'T EVEN TRY, AND ME AND MY TWO INFANT CHILDREN WERE STRANDED IN THE MIDDLE OF A BUSY STREET IN 100 HEAT. THE POLICE OFFICER HAD TO HELP US, WE CALLED A TOW TRUCK TO TAKE US HOME. THE MECHANIC WHO LOOKED AT THE CAR SAID THE ALTERNATOR INTERNALLY GROUNDED AND FRIED THE COMPUTER AND THE BATTERY AND EXPLAINS THE BURNING SMELL JUST PRIOR TO THE CAR DYING.
ALTERNATOR SUDDENLY FAILED, RESULTING IN ENGINE FAILURE AT 50MPH, LOSS OF POWER STEERING AND BRAKES, AND EVENTUALLY TOTAL ENGINE SHUT DOWN OVER THE COURSE OF ABOUT 800 YARDS. THE VEHICLE WAS NOT COVERED UNDER A SIMILAR RECALL AS IT HAD A HIGHER AMPERAGE ALTERNATOR, ALTHOUGH THE PROBLEM AND CORRESPONDING SAFETY ISSUE WAS IDENTICAL TO THE PART THAT WAS RECALLED ON SIMILAR VEHICLES.
I AM DISAPPOINTED IN HOW DODGE STANDS BEHIND THEIR PRODUCT. A VEHICLE CAN BE REPLACED BUT A LIFE CANNOT. I DROVE MY 2011 DODGE DURANGO CREW 3.6L V-6 (102,980 MILES) FROM MY HOUSE TO THE DENTIST OFFICE (LESS THAN 2 MILES). I SMELLED A BURNING SMELL WHEN I PULLED UP AT THE DENTIST OFFICE. ABOUT 5 MINUTES LATER MY DAUGHTER NOTICE SMOKE COMING FROM UNDER THE HOOD WHILE WE WERE SITTING IN THE DENTIST OFFICE. I WENT OUTSIDE AND RAISED THE HOOD AND IT WAS SMOKING. A PERSON PASSING BY DISCONNECTED THE BATTERY CABLES BECAUSE HE FEARED IT WOULD CATCH ON FIRE DUE TO THE AMOUNT OF SMOKE. I WAS NOT ABLE TO DRIVE IT SO I CALLED A TOW TRUCK. I HAD IT TOWED TO A REPAIR SHOP AND THE ALTERNATOR($425) WAS DAMAGED. WELL THAT ALSO FRIED MY BATTERY ($162). THE HEAT ALSO DAMAGED THE COMPUTER ($1,000) WHICH WILL NOT ALLOW MY NEW ALTERNATOR TO HOLD A CHARGE. THERE WAS NO LIGHT, NOISE, OR ANY WARNING WHEN THE FAILURE HAPPENED. EVEN AFTER REPLACING THE ALTERNATOR AND THE BATTERY IT STILL HAD A BURNING SMELL. BEFORE THE MECHANIC WOULD RELEASE THE VEHICLE HE TEST DROVE IT. POWER STEERING FAILED, WIPERS COMING ON, AND ENGINE IDLING UP AND DOWN. THAT IS WHEN IT WAS DETERMINED THAT THE COMPUTER HAD BEEN DAMAGED. MY DURANGO HAS THE 220AMP ALTERNATOR SO DODGE DID NOT ACKNOWLEDGE THE PROBLEM. I AM UPSET BECAUSE MY CHILDREN AND I COULD HAVE BEEN INJURED. IS IT GOING TO TAKE DODGE TO DO SOMETHING ONLY AFTER SOMEONE LOSES THEIR LIFE? IT WAS SITTING AND BEGAN TO PUT OFF HUGE AMOUNTS OF SMOKE WITH NO WARNING.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 75 MPH, ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR AND COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
THE VEHICLE STALLS WHILE YOU ARE DRIVING IT HAPPENS FREQUENTLY AND THERE IS NO FIX THAT HAS BEEN FOUND TO STOP THIS ISSUE. IT HAS HAPPENED WHILE DRIVING ON STREETS AND THE HIGHWAY. THIS HAS HAPPENED MULTIPLE TIMES.
I WAS DRIVING BACK HOME (CITY, LOW TRAFFIC), I HAD JUST HAD MY 2 MONTHS OLD BATTERY TESTED AT ADVANCE AUTO, WHEN MY BATTERY INDICATOR TURNED ON AGAIN. IT HAD TURNED ON YESTERDAY FOR 1ST TIME. I TURNED OFF THE RADIO AND I COULD HEAR A HIGH PITCH WHINING NOISE COMING FROM THE ENGINE. I PULLED IN MY DRIVEWAY AND THE CAR STALLED. GOT OUT OF THE CAR AND SMELLED SOMETHING BEING BURNT. OPEN UP THE HOOD AND THERE WAS A LOT OF SMOKE COMING OUT OF THE ALTERNATOR.
MY VEHICLE PUSH TO START SYSTEM STICKS AND THE VEHICLE TAKES LONG ATTEMPTING TO START. MY VEHICLE WHILE DRIVING HAS GONE DEAD ON ME ALTHOUGH THE DASH IS STILL LITE RADIO PLAYING. THE STEERING WHEEL STIFFENS AND THE BRAKES GET HARD. I HAVE TO STRUGGLE TO PULL OVER AND STOP IN ORDER TO PLACE THE CAR BACK IN NEUTRAL OR PARK IN ORDER TO START IT AGAIN. IT HAS STALLED WHILE IN MOTION, WHILE SLOWING DOWN FOR A RED LIGHT, WHILE MAKING A TURN. I HAVE HAD SEVERAL NEAR MISSES OF OTHER CARS, CURBS, AND DITCHES. I USE THIS CAR EVERY DAY TO TRANSPORT MYSELF AND MY CHILDREN. I HAVE HAD THIS CAR TO THE DEALERSHIP NUMEROUS TIMES, HAVE HAD THE TIPM BYPASS AND THE CAR STILL HARD STARTS AND STALLS DESPITE THE RECALLS. I AM TOTALLY DISAPPOINTED WITH THIS SITUATION THAT IS A DEFINITE HAZARD. MOST RECENT COMPLAINT, MY CAR HAS BE IDLING HIGH AND NOW FINALLY IT OVERHEAT AND THE WATER PUMP HAS TO BE REPLACED. I AM TOTALLY DISAPPOINTED.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
ON AN INTERMITTENT, BUT REGULAR BASIS, THE VEHICLE (2011 DODGE DURANGO) STALLS WHEN SLOWING INTO A TURN OR APPROACHING A STOPLIGHT. ONCE THE VEHICLE STALLS, THE STEERING COLUMN LOCKS MAKING IT DIFFICULT TO TURN THE VEHICLE. THIS HAS RESULTED IN SEVERAL CLOSE CALLS WITH OTHER VEHICLES AND EVEN OBJECTS (CURBS, LIGHT POLES, ETC.) I USE THIS VEHICLE TO TRANSPORT MY CHILDREN ON A DAILY BASIS AND AM CONCERNED FOR THEIR SAFETY AS WELL AS MY OWN. WE HAVE TAKEN THE VEHICLE IN TO THE DEALERSHIP THAT IT WAS PURCHASED FROM (ARRIGO DODGE, CHRYSLER, JEEP RAM) IN WEST PALM BEACH FL. EIGHT (8) TIMES FOR THIS SAME PROBLEM. THEY HAVE REPLACED VARIOUS PARTS, AND EVEN BEEN ABLE TO RECREATE THE PROBLEM ONCE, HOWEVER, EVERY TIME WE GET THE VEHICLE BACK, WITHIN A FEW DAYS OR WEEKS IT STALLS AGAIN. THERE HAVE BEEN SEVERAL RECALLS ON THIS PARTICULAR VEHICLE, INCLUDING ONE FOR THE FUEL PUMP RELAY WITHIN THE TIPM-7 AND ONE FOR THE 160 AMP ALTERNATOR, BOTH OF WHICH CAN CAUSE THE VEHICLE TO STALL. I HAVE INCLUDED AS MANY OF THE APPLICABLE SERVICE REPORTS AS THE UPLOAD WILL ALLOW. THE DEALERSHIP STATED THAT THEY CONTACTED CHRYSLER AT ONE POINT, BUT DID NOT RECEIVE ANY ANSWERS AS TO HOW TO FIX THE PROBLEM.
WHILE ON THE HIGHWAY I A CHECK BATTERY LIGHT APPEARED ON MY DASH, I PLANNED ON CHECKING INTO IT AT THE UPCOMING GAS STATION WHICH WAS ABOUT 3 MILES AWAY, AS I APPROACHED THE OFFRAMP TO THE GAS STATION ALL KINDS OF CHECK ENGINE LIGHTS AND ABS AND YOU NAME IT STARTED SHOWING IN MY DASH FOLLOWED BY THE WIPERS AND NEXT THING YOU KNOW THE CAR DIES OUT. LUCKY FOR ME THERE WAS NO VEHICLE IN FRONT OF ME BECAUSE I COULD NOT STEER OR BRAKE BECAUSE IT WAS VERY HARD OR LOCKED, I MANAGED TO PULL OVER JUST BEFORE THE GAS STATION AND SENSED THE SMELL OF BURNED WIRE, I NOTICED I WAS NOT COMPLETELY OFF THE ROAD SO I TRIED PUTTING VEHICLE IN NEUTRAL BUT IT WAS LOCKED IN PARK, ALSO MY KEY WAS STUCK IN THE IGNITION. LOCAL MECHANIC CHANGED THE BATTERY FIRST AND STILL HAD THE CHECK BATTERY LIGHT ON SO HE RECCOMENDED A NEW ALTERNATOR AS WELL WHICH I BOUGHT IMMEDIATELY, 900.00 LATER HERE I SIT WITH NEW ALTERNATOR AND BATERRY BUT STILL THE SAME PROBLEM WITH VEHICLE STALLING AND CHECK BATTERY LIGHT ON. DEALER SAYS MY VEHICLE IS NOT IN THE P60 RECALL EVEN THOUGH I HAVE/HAD THE SAME 160 AMP ALTERNATOR AS THE RECALLED VEHICLES. THIS IS A SERIOUS ISSUE WHICH CAN BECOME DEADLY IF NOT FIXED ASAP. IM SURE OF ONE THING, NEVER IN MY LIFE WILL ME OR MY FAMILY BUY A DODGE AGAIN.
OUR DURANGO HAS HAD MAJOR ISSUES SINCE THE DAY WE BOUGHT IT. WE HAVE NEARLY DIED IN THREE OCCASSIONS DUE TO MALFUNCTIONING OF THE VEHICLE FOR ISSUES THE MANUFACTURER WAS WELL AWARE OF AND DID NOT ADDRESS IN A TIMELY FASHION. WE HAVE SPENT THOUSANDS UPON THOUSANDS OF DOLLARS ON REPAIRS INCLUDING REPLACING THE TIPM, ALTENATOR (TWICE), BRAKE BOOSTER, #2 ENGINE CYLINDER, TRANSMISSION INTERCOOLER, AND DOZENS OF OTHER ISSUES. WE HAVE HAD TO DO THIS OUT OF POCKET BECAUSE DODGE WONT ASSIST UNTIL THERE IS A RECALL MADE AND THEN FORCES US TO DRIVE A DANGEROUS VEHICLE BECAUSE THERE ARE NOT PARTS FOR THE RECALL FOR SEVERAL MONTHS IF NOT A YEAR. THIS RECENT ISSUE THE CAR KEPT BUCKING AND KICKING DRIVE DRIVING. VERY CLEARLY THERE ARE TRANSMISSION ISSUES. IN ALL THE FORUMS, IT IS A KNOWN DEFECT AND YET AGAIN DODGE DOES NOTHING ABOUT IT. THERE IS CLEAR EVIDENCE DODGE KNEW AND CONTINUES TO KNOW OF MANY FAULTY LEAKING SEALS AND MISSING SEALS FOR THE TRANSMISSION AND AC CONDENSER, YET WILL NOT COVER THEM. WHEN WE TOOK THE VEHICLE IN TO THE DEALERSHIP BC IT WAS LEAKING FLUIDS AND THE TRANSMISSION WAS BUCKING AND KICKING. WHEN THEY EVALUATED IT, THEY FOUND A BAD ALTERNATOR ASSEMBLY AND A POWER STEERING LEAK PLUS A TRANSMISSION LEAK. (SEE ATTACHED INVOICE). SOME WAS COVERED UNDER WARRANTY (AS WE PREVIOUSLY PAID OUT OF POCKET OURSELVES TO REPLACE THE ALTERNATOR SO THERE WAS A WARRANTY ON IT) AND THE REST WAS NOT. AGAIN WE HAD TO FORK OUT MORE MONEY FOR KNOWN DEFECT ISSUES OF DODGE. THE BUCKING AND
MOMENTARY LOSS OF ALL ELECTRICAL POWER UNDER NORMAL DRIVING CONDITION AT ALL SPEEDS. LOSS OF ALL DASH LIGHTS AND GAUGES. TOTAL LOSS OF ENGINE POWER MOMENTARILY. THIS CAUSES A MOMENTARY STALL. DOES NOT LAST LONG ENOUGH TO TURN THE ENGINE OFF AS THE POWER IS IMMEDIATELY RESTORED. HAPPENS SEVERAL TIMES WEEKLY, ALWAYS WHILE IN MOTION, HAS NOT OCCURRED WHILE VEHICLE IS STOPPED AT IDLE. POSSIBLE IGNITION OR TIPM FAULT.
ALTERNATOR FAILED OVER HEATING ELECTRICAL WIRING AND CAUSING BATTERY AND COMPUTER CHIP FAILURE. THE PROBLEM OCCURRED ON THE ROAD BUT I WAS ABLE TO MAKE IT TO A PARKING LOT. I DID SMELL SMOKE AND FELT HEAT BUT THERE WAS NO IGNITION OF FIRE. MY CAR WAS COMPLETELY DISABLED. NO ELECTRICAL ACTIVITY. THE SYMPTOMS ARE THE SAME AS RECALL #14V634000.
UPON STARTING THE VEHICLE IN A PARKING LOT, A DEAD SHORT PERMANENTLY DAMAGED THE ALTERNATOR AND THE ALTERNATOR PERMANENTLY DAMAGED THE BATTERY. THIS ISSUE WAS SUDDEN AND WITHOUT WARNING. THE CAR WAS RUNNING FINE PRIOR TO THIS OCCURRENCE. THE SHORT WAS SERIOUS ENOUGH TO CAUSE A FIRE, ALTHOUGH A FIRE DID NOT OCCUR. I WAS TOLD THIS WAS A FORTUNATE BIT OF LUCK. I HAVE BEEN INFORMED THAT THERE IS A RECALL FOR THIS EXACT ISSUE IN OTHER VEHICLES IN THE SAME MODEL YEAR, HOWEVER MY VEHICLE IS NOT INCLUDED AT THIS TIME. I HAD TO PAY A SIGNIFICANT AMOUNT OF MONEY FOR THIS ISSUE (DIAGNOSIS, PARTS AND LABOR).
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AS A BURNING ODOR EMITTED INSIDE THE VEHICLE. AN EXCESSIVE AMOUNT OF BLACK SMOKE EMITTED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THERE WERE NO FLAMES PRESENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE DIAGNOSED THAT THE ALTERNATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE RECALL REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,694.
THE HEADLINER NEXT TO THE MAP LIGHTS COUGHT ON FIRE. MY WIFE HAD PARKED IT AND SMELLED SMOKE. AFTER SHE BACKED IT OUT OF THE GARAGE FLAMES STARTED UP AND A FIRE EXTINGUISHER WAS USED. THE FIRE DEPARTMENT CAME AND PUT WATER ON IT TO MAKE SURE IT WAS OUT.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE MECHANIC STATED THAT THE ALTERNATOR AND FUSE BOX WOULD NEED TO BE REPLACED DUE TO AN ELECTRICAL SHORTAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 40 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED ON AND OFF. THE VEHICLE HESITATED TO ACCELERATE AND, WHEN MAKING LEFT AND RIGHT TURNS, THE STEERING SEIZED. THE CONTACT COASTED OVER TO A MAIN ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,045.
THE ALTERNATOR SHORTED OUT WITH 48000 MILES ON IT. THE LIGHT CAME ON AND MY WIFE DROVE IT 1.5 MILES HOME. ALTERNATOR WAS SMOKING AND COMPLETELY SHORTED OUT/FRIED. WHILE SHE MANAGED TO GET IT HOME THIS COULD HAVE EASILY CREATED AN ACCIDENT HAD SHE DRIVEN IT LONGER. I AM SHOCKED THAT A FAILURE LIKE THIS CAN HAPPEN ON A CAR IN SUCH A SHORT AMOUNT OF TIME.
LOCAL AUTO REPAIR SHOP TESTED TIPM AND OTHER PARTS AND FOUND NOTHING BUT I'M STILL HAVING AN ISSUE STARTING MY CAR WHEN MY VEHICLE SITS LONGER THAN 5 HOURS. I AM NOT ABLE TO AFFORD NEW TIPM FOR $1200. I UNDERSTAND TIPM ISSUE IS PENDING CLASS ACTION SETTLEMENT. I WOULD LIKE TO DODGE DEALER TO PROVIDE A SIGNIFICANT DISCOUNT SO THAT I CAN REPLACE TIPM OF MY VEHICLE.
2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY RECALL NOT COMPLETED AS STATED BY DEALERSHIP WORK ORDER. *SMD THE CONSUMER STATED THREE RECALLS WERE COMPLETED ON HER VEHICLE FEBRUARY 3, 2015. NINE MONTHS LATER, THE VEHICLE WOULD NOT START. WITH SOME ASSISTANCE, THE CONSUMER WAS ABLE TO START THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO HER LOCAL MECHANIC, HE SUGGESTED SHE TAKE IT TO THE DEALER, BECAUSE HE NOTICED IN THE COMPUTER THE FUEL PUMP RELAY FROM A RECALL, HAD NOT BEEN INSTALLED AND THAT COULD HAVE BEEN THE REASON WHY THE VEHICLE DID NOT START. THE CONSUMER INFORMED THE MECHANIC, IT WAS REPLACED IN FEBRUARY 15, 2015, WHICH WAS ONE OF THE THREE RECALLS PERFORMED. WHEN THE CONSUMER ARRIVED AT THE DEALER, THEY INFORMED THE CONSUMER, THE RECALL HAD NOT BEEN PERFORMED AND THE COMPUTER READ AS INCOMPLETE. THE PARTS FOR THE RECALL HAD TO BE ORDERED. *JB
FRONT BRAKES NOT CATCHING
MY 2011 DODGE DURANGO CAUGHT FIRE. THE ROOF ABOVE THE PASSENGER VISOR BURN SIGNIFICANTLY. WHILE DRIVING THE CAR THE PASSENGER SAID SHE SMELLED AN ELECTRICAL PROBLEM. BOTH OF US HAVE RETIRED FROM THE ELECTRONICS FIELD. NOT REALIZING THE SEVERITY OF THE ELECTRICAL PROBLEM, I PARKED THE CAR. WE WENT AWAY FROM THE CAR FOR ABOUT TEN MINUTES. UPON RETURNING WE OPEN THE DOOR AND ENTERED THE CAR. THE CAR FILLED WITH SMOKE. WE COULD HEAR THE FIRE BURNING IN THE ROOF. WE BOTH JUMPED OUT. WE FLAGGED DOWN SOME PARKING ATTENDANTS. WE OPENED THE HOOD TO GET TO THE BATTERY OR FUSE BOX. I MONITORED THE LIGHT IN THE VANITY MIRRORS AND INTERIOR LIGHTS, WHILE THE ATTENDANTS WITH BOOK MANUAL IN HAND, PULLED FUSES UNTIL THE LIGHTS WENT OUT AND THE FIRE SLOWED TO A STOP. ONE NOTE IN SPITE OF THE FIRE BURNING OUR HANDICAP STICKER ON THE ROOF SIDE, BLISTERING THE PAINT ON THE OUTSIDE ROOF, AND THE INTERIOR ROOF ON FIRE ON NO FUSES BLEW! MY EXPERIENCE IS TELLING ME THAT THE WIRES INVOLVED HAVE BEEN DRAWING TO MUCH CURRENT FOR MANY YEARS. THE CHARACTERISTICS OF THE WIRES INVOLVED, CHANGED WITH HEAT AND TIME. FINALLY THE WIRES GOT TO RESISTIVE AND HEATED TO THE POINT OF IGNITION.
WHILE DRIVING, THE AIRBAG WARNING LIGHT CAME ON. I TOOK THE CAR TO PAPA'S DODGE IN NEW BRITAIN, CT. AFTER INVESTIGATING FOR 3 DAYS, THEY TOLD ME A WIRE IN THE A-PILLAR WAS COMPROMISED AND THAT CAR'S AIRBAG SYSTEM MAY NOT OPERATE IN THE EVENT OF A CRASH. I WAS GIVEN TWO OPTIONS FOR REPAIR. THE FIRST WAS TO ORDER A NEW WIRING HARNESS THAT WOULD PUT THE REPAIR COST CLOSE TO $800. THE SECOND WAS TO HAVE THE WIRES SPLICED AND REPAIRED WITH NO GUARANTEE FOR $450. I OPTED FOR THE SECOND OPTION AND THE REPAIR HAS HELD UP NOW FOR A MONTH. THIS IS AN OBVIOUS DESIGN FLAW THROUGH NO FAULT OF MY OWN THAT COULD PUT MY FAMILY AND I AT RISK IN THE EVENT OF A CRASH. THESE WIRES ARE COMPROMISED BY SIMPLY OPENING AND CLOSING THE DOOR TO ENTER THE VEHICLE. WHEN I CONTACTED CHRYSLER ABOUT REIMBURSING ME FOR THE REPAIR, I WAS GIVEN 4 FREE OIL CHANGES AND TOLD THERE WAS NOTHING ELSE THEY COULD DO.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS AND COILS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO BE DIAGNOSED AND WAS INFORMED THAT THE SIXTH CYLINDER SPARK PLUG FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
2 DIFFERENT EPISODES OF UNEXPECTED VEHICLE SHUTDOWN/STALLING. FIRST EVENT WAS IN THE PROCESS OF A LEFT HAND TURN. VEHICLE SHUT DOWN PARTWAY THROUGH THE TURN. LOST ALL POWER STEERING AND BRAKES. STRUGGLED TO KEEP THE VEHICLE OUT OF THE DITCH. PUT THE VEHICLE IN PARK, AND IT RESTARTED IMMEDIATELY, AND CONTINUED HOME UNEVENTFULLY. APPROXIMATELY 2 MONTHS LATER, THE VEHICLE AGAIN UNEXPECTEDLY STALLED AT A TRAFFIC LIGHT. THE LIGHT TURNED GREEN, AND I TOOK MY FOOT OFF THE BRAKE, AND THE VEHICLE STALLED. AGAIN, IT RESTARTED UNEVENTFULLY AND I CONTINUED TO WORK. THE VEHICLE APPEARS TO BE WORKING NORMALLY OTHERWISE. ACCELERATION AND FUEL ECONOMY ARE NORMAL, AND THERE ARE NO EPISODES OF HESITATION/STUTTERING/MISSING. THERE WAS NO WARNING OF THE STALL EITHER TIME. BOTH EPISODES WERE APPROXIMATELY 5 MINUTES INTO MY DRIVE, AND THE VEHICLE SHOULD HAVE BEEN MOSTLY WARMED UP EACH TIME, BUT PERHAPS NOT ALL THE WAY. THE "EXACT" MOMENT OF THE STALL SEEMS TO COINCIDE WITH REMOVING MY FOOT FROM THE BRAKE, ONCE TO TURN AND ONCE TO ACCELERATE. THE DURANGO WAS TAKEN TO THE DEALER THAT SAME DAY EACH TIME, AND THERE WERE NO SIGNIFICANT ERROR CODES.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, A STRANGE RESISTANCE WAS FELT IN THE ACCELERATOR PEDAL WHILE THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHILE AN ABNORMAL NOISE WAS HEARD. THE CONTACT STATED THAT A FIRE WAS OBSERVED COMING FROM UNDER THE FRONT OF THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A FIRE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,303.
AFTER HAVING THE CAMPAIGN COMPLETED TO REMOVE THE FUEL PUMP RELAY FROM THE TIPM, MY FOG LIGHTS AND HEADLIGHTS BEGAN OPERATING SPORADICALLY, THEN EVENTUALLY AFTER A FEW WEEKS STOPPED WORKING. IF I REMEMBER CORRECTLY, THIS HAPPENED AT DUSK, WHEN I WAS DRIVING AND THE HEADLIGHTS TRIED TO COME ON AUTOMATICALLY. I TRIED TO REPLACE THE BULBS, BUT THAT DIDN'T HELP. I TOOK THE CAR BACK TO THE DEALERSHIP AND WAS TOLD THE HEADLIGHTS AND FOG LIGHTS WEREN'T RECEIVING POWER FROM THE TIPM, AND THAT IT NEEDED TO BE REPLACED, AT ABOUT $1,200 COST. THIS PROBABLY IS SO OBVIOUSLY RELATED TO THE PREVIOUS CAMPAIGN, BUT I CANNOT GET THE DEALERSHIP TO PARTICIPATE IN THE COST. PLEASE HELP!
I PURCHASED MY 2011 DODGE DUANGO CITADEL IN AUGUST 2015. ON SEVERAL OCCASIONS, BOTH WEEKS AND MONTHS APART, MY HAZARD LIGHTS WILL RANDOMLY CUT OFF AND ON JUST LONG ENOUGH FOR YOU TO THINK YOU'RE CRAZY AND SECOND GUESS IF YOU SAW THEM. I EVENTUALLY HAD TO TAKE MY CAR TO THE DODGE DEALERSHIP BECAUSE THE CAR WAS NOT TURNING OVER AT THE START AND BECAME INOPERABLE. ONCE AT THE DEALERSHIP, THE MANAGER DETERMINED THAT ALTHOUGH MY CAR REPORTED TO HAVE ALREADY HAD THE TIPM REPLACED, IT WAS ACTUALLY NOT. THE ORIGINAL TIPM WAS STILL IN THE CAR, MEANING THAT THE CARFAX REPORTING THAT THE TIPM RECALL HAD BEEN EXECUTED WAS FALSE. AFTER MY TIPM WAS REPLACED, MY CAR OPERATED FINE UNTIL ONE DAY WHILEI WAS DRIVING WITH MY 2 YEAR OLD IN THE CAR. I WAS COMING UP ON A STOP SIGN, AND WHEN I WENT TO MAKE A RIGHT HAND TURN MY CAR STALLED. ALL OF THE LIGHTS WERE ON AND THE RADIO STILL FUNCTIONED, BUT I LOST COMPLETE POWER STEERING AND MY HAZARD LIGHTS WOULD NOT WORK WHEN I TRIED TO CUT THEM ON TO ALERT OTHER DRIVERS. I WAS ABLE TO PUT MY CAR IN PARK AND RESTART IT SUCCESSFULLY. I TOOK AROUND 3 WEEKS BEFORE I WAS ABLE TO MAKE AN APPT. FOR MY CAR TO BE LOOKED AT. DURING THIS TIME MY HAZARD LIGHTS SPORADICALLY CAME ON FROM TIME TO TIME, LASTING NO LONGER THAN A COUPLE OF SECONDS. MIGHT I MENTION THAT WHEN THE CAR STALLED MY FCW OFF LIGHT AND THE ADAPTIVE CRUISE CONTROL SYMBOL CAME ON. AFTER A THOROUGH REVIEW AT THE DODGE DEALERSHIP, I WAS INFORMED THAT THAT THERE WAS NO PROBLEM DETECTED. I WAS TOLD THA
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 118,900.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 62 MPH, THE ENGINE STALLED WITH EVERY WARNING LIGHT ILLUMINATED. IN ADDITION, THE KEY FAILED TO REMOVE FROM THE IGNITION SWITCH. THE CONTACT ATTEMPTED TO JUMPSTART THE BATTERY FROM ANOTHER VEHICLE, BUT THE JUMPER CABLE CORD BURNED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
PURCHASED NEW 2011 DODGE DURANGO IN 2011, I WASL DRIVING TO WORK THIS WEEK LOCALLY AND DEC 22,2015 BATTERY LIGHT CAME ON. BEFORE THE LIGHT CAME ON I WAS DRIVING WITH KIDS IN THE CARD AND SMELLED BURNING IN CAR THOUGHT IT WAS EXHAUST FROM OUTSIDE TRAFFIC. ANOTHER DAY MY MOM WAS IN THE CAR WITH ME GOING SHOPPING AND SHE SAID SHE SMELLED SOMETHING BURNING. BATTERY WENT BECAUSE ALTERNATOR WAS BAD AS PER THE AUTO PLACE THE WIRES WERE BURNED ACCORDING TO AUTOPLACE ALTERNATOR BAD,I CONTACTED DODGE AND PROVIDED RECEIPT COPIES FROM THE AUTO PLACE THAT THE ALTERNATOR WAS BAD BUT THEY SAID BECAUSE WARRANTY WAS UP AT 36,000 MILES THEY WONT REIMBURSE ME AND THERE WAS NOTHING THEY COULD DO BUT TO MAKE A COMPLAINT TO NHTSA. THIS NEEDS TO BE RECALLED, I HAVE SEEN OVER 400 COMPLAINTS AND SAFETY ISSUES, HOW MANY PEOPLE DO THEY WANT TO GET INJURED BEFORE THEY RECALL? DEALERSHIP IS NO LONGER AROUND. IF DOES NOT GET RECALLED I WILL MAKE SURE TO TURN THIS ONE BACK AND NEVER PURCHASE FROM DODGE AGAIN AND WILL CONTACT THE MEDIA TO EXPOSE DODGE FOR PUTTING NOT RECALLING THIS ALTERNATOR AND PUTTING THE SAFETY OF FAMILIES IN HARMS WAY. I HOPE NOTHING ELSE HAPPENS, I AM ALWAYS IN THE TRUCK WITH MY KIDS AND I AM REALLY NERVOUS DRIVING MY TRUCK NOW AND WORRIED IF SOMETHING ELSE IS GOING TO HAPPEN WHEN WE ARE IN THE CAR. THIS SHOULD HAVE NEVER HAPPENED TO A BRAND NEW TRUCK. I HAVE HAD USED CARS LONGER THAN THIS AND NEVER ONCE HAD A PROBLEM WITH ANY ISSUES WITH THE CARS. THIS IS A SERIOUS MATTER AND HOPE IT
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK VIOLENTLY AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES WITH THE VEHICLE FAILING TO SHIFT INTO GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
THE VEHICLE LOSES POWER, ENGIN SHUTS OFF WHILE DRIVING FOR NO EXPLAINABLE REASON
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Dodge Durango → · Every Durango year → · How the figures are calculated →