2011 Dodge Durango complaints

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE HEADLIGHT CONNECTORS BURNED AND WERE EMITTING SMOKE. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE GWINNETT CHRYSLER DODGE JEEP RAM DEALER (5054 US-78, STONE MOUNTAIN, GA 30087) WHERE THE VEHICLE WAS DIAGNOSED THAT THE HEADLIGHT CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114, 000. THE VIN WAS NOT PROVIDED.

CAR WON'T START SOMETIMES. STALLS OUT WHILE DRIVING.

T36 ALTERNATOR. I GOT A RECALL IN THE MAIL FOR ME TO TAKE MY CAR TO A DEALERSHIP TO DIAGNOSE MY ALTERNATOR. THE DEALERSHIP SAID THAT MY ALTERNATOR WAS NOT LISTED AS AFFECTED FROM MY VIN. A WHILE AFTERWARDS, I WAS DRIVING WITH MY FRIEND IN THE CAR AND MY CAR SYSTEMS SLOWLY BEGAN TO SHUT DOWN AND MY VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD. AFTER HAVING MY VEHICLE TOWED BY TRIPLE A TO A LOCAL MECHANIC, THE MECHANIC TOLD ME THAT MY CAR'S ALTERNATOR HAD FAILED. I PAID $638.60 OUT OF POCKET FOR A REPLACEMENT ALTERNATOR. MY CAR EXPERIENCED THE EXACT REASONS FOR THE T36 RECALL. LUCKILY I WAS PULLING OVER FROM A CITY STREET AS MY VEHICLE LOST POWER AND CAUGHT ON FIRE. BUT HAD I BEEN GOING 60-70MPH ON THE HIGHWAY, I COULD'VE EASILY LOST CONTROL OF THE FAILING VEHICLE AND PERSONALLY DIED. I HAVE TALKED WITH CHRYSLER ABOUT THIS ISSUE SEVERAL TIMES AND THEY INSIST THAT MY VIN DOES NOT SHOW A FAULTY ALTERNATOR. AFTER HAVING MY CAR DANGEROUSLY SHUT DOWN ON ME AND CATCH FIRE, CHRYSLER PHONE OPERATORS DON'T SEEMED BOTHERED WITH MY SITUATION BECAUSE THE T36 RECALL IS "VIN SPECIFIC AND DOESN'T APPLY TO MY VEHICLE." I'M WONDERING IF I NEED TO HAVE A LAWYER LOOK INTO THIS TO SAVE OTHER DRIVERS FROM DANGEROUS DRIVING SITUATIONS LIKE THE ONE I WAS PUT IN.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS A PREMATURE LEAK DUE TO THE POWER STEERING LINES THAT HAD FRACTURED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE POWER STEERING LINES NEEDED TO BE REPLACED. THE DEALER (BOB BRADY AUTO MALL, 4025 E BOYD RD, DECATUR, IL 62521, (217) 876-3800) WAS CONTACTED TO ORDER THE PART. THE MANUFACTURER ISSUED ONE TSB FOR THE EPS, BUT THERE WAS NO STEERING RECALL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO MEADOR DODGE CHRYSLER JEEP RAM (9501 SOUTH FWY, FORT WORTH, TX 76140). THE CONTACT WAS UNSURE OF WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

WHILE DRIVING AFTER A 30 MINUTE COMMUTE AND ENTERING STOP AND GO DOWNTOWN MORNING COMMUTE TRAFFIC, (SLOW, DRIVING ON CITY STREETS BUMPER TO BUMPER TRAFFIC) MY DURANGO BEGAN TO SMOKE FROM THE ENGINE COMPARTMENT INTO THE CABIN. NO WARNING LIGHTS CAME ON DURING THE ENTIRE EXPERIENCE. ALL TEMP GAUGES SHOWED NORMAL. THE CAR BECAME INCREASINGLY HARD TO DRIVE, FEELING TRANSMISSION SLIPPAGE. MORE SMOKE CAME FROM OUT OF ALL SIDES OF THE HOOD. UPON EXITING THE VEHICLE AND CHECKING THE HOOD, I COULD SEE FLUID COMING OUT FROM UNDER THE PASSENGER SIDE FRONT ENGINE COMPARTMENT - TOWARDS THE FRONT OF THE CAR. WHEN I LIFTED THE HOOD, THE ENGINE WAS FULLY INVOLVED IN FLAMES. I DROPPED THE HOOD CLOSED AND RAN TO THE OTHER SIDE OF THE STREET. WITHING 15 MINUTES THE ENTIRE FRONT END OF THE CAR WAS BURNED OUT, HOOD AND VARIOUS OTHER PARTS MELTED. CAR HAD TO BE TOTALED BY THE INSURANCE AGENCY.

THE ENGINE IS MISFIRING WHEN DRIVING DOWN THE HIGHWAY. I HAD THE VERY SAME ISSUE APPROXIMATELY 6 MONTHS AGO. I HAD TO HAVE THE CAMSHAFT AND LIFTERS REPLACED. LUCKILY IT WAS COVERED UNDER THE WARRANTY BECAUSE THE REPAIR COSTED OVER $3000. THE ISSUE HAS STARTED AGAIN AND UNFORTUNATELY THE VEHICLE IS NO LONGER UNDER WARRANTY. I DO NOT HAVE $3000 TO GET THIS REOCCURRING PROBLEM FIXED.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR NHTSA CAMPAIGN NUMBERS: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 17V435000 (ELECTRICAL SYSTEM). CARBONE DODGE CHRYSLER JEEP RAM (5017 COMMERCIAL DR, YORKVILLE, NY 13495, (315) 736-3371) CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE HAD MANY PROBLEMS WITH MY 2011 DODGE DURANGO. I BOUGHT IT IN 2012. SINCE THEN IT'S BEEN IN AND OUT OF THE SHOP. I THINK IF I'M BOT MISTAKEN ITS BEEN SERVICE MORE THEN 10 TIMES. THEY HAVE REPLACED THE TIPM IN THE PAST. WELL IT'S BEEN A WHILE BUT RECENTLY IT STARTED ACTING UP AGAIN. I WAS DRIVING AND ALL THE GUAGES ON THE DASHBOARD WENT CRAZY. TURNING OFF AND ON ALL THE WARNING LIGHT STARTED TURNING ON AND OFF ALSO. MY WINDSHIELD WIPERS TURNED ON ALSO. THE HEATER TURNED ON I COULDN'T TURN IT OFF. AS I WAS DRIVING I COULDN'T EVEN CONTROL THE STEERING. IT WAS THE SCARIEST THING LIKE MY CAR WAS POSSESSED. THIS IS UNBELIEVABLE THAT A VECHICLE YOU SO MUCH MONEY CAN JUST DO THIS. I WAS SCARED FOR MY AND MY CHILDREN'S SAFETY. AND THERE WAS NOTHING I COULD DO. I TRIED MY BEST TO STAY CALM AND I JUST FOCED ON GETTING HOME. WHICH IS WHERE I WAS HEADED. I MADE IT HOME PARKED IN THE DRIVE WAY. NY CAR BARELY CLEARED TGE SIDEWALK INTO THE DRIVEWAY AND WOULDN'T MOVE ANY FARTHER. IT WAS MAKING AN UGLY LOUD RUMBLING NOISE. AND IT STARTED SMOKING ALOT OUT IF THE EXHAUST. IT SHUT OFF AND HASN'T TURNED IN SINCE THEN. I SAT THERE TRYING TO CALN DOWN BECAUSE MY ADRENALINE WAS GOING FROM BEING SCARED FOR MY CHILDREN. AND ALSO MY EXTENDED WARRANTY HAS EXPIRED SO ANY REPAIR COST WILL HAVE TO BE PAID OUT OF POCKET. I REMEMBER WHEN I TOLD MY HUSBAND I WANTED A DODGE DURANGO. BECAUSE IT WAS MY DREAM VEHICLE. NOW IT'S MORE LIKE A NIGHTMARE. IF MY FRIENDS ASK IF I LIKE MY DURANGO AND IF I WOULD RECOM

I WAS DRIVING HOME FROM WORK AT NIGHT. MY BATTERY LIGHT CAME ON. JUST GOT A NEW BATTERY A FEW MONTHS AGO WHEN WIRING HARNESS WAS REPLACED, BECAUSE OF HEADLINER FIRE, DUE TO SUN VISOR RECALL. SO, I PULL INTO A PARKING LOT, ALL KINDS OF STRANGE LIGHTS STARTED FLASHING CAR COMPLETELY LOST ALL POWER, NO LIGHTS NO EMERGENCY LIGHTS, NOTHING! LOOKED UNDER HOOD AND THE ALTERNATOR WAS SMOKING. CALLED CORPORATE SAID IT WAS A RECALL BUT THEY DO NOT HAVE A FIX FOR IT. I HAVE TO COME OUT OF POCKET AND PAY FOR REPAIRS AND BE REIMBURSED BY DODGE. IT ALSO RUINED MY BATTERY. CAR IS STILL BEING SERVICED SO DON'T KNOW IF ANYTHING ELSE WAS DAMAGED AS OF YET. I WILL UPDATE.

I WAS DRIVING AROUND TOWN ABOUT 35 MILES PER HOUR AND SMOKE STARTED COMING FROM THE DRIVERS SIDE HEADLINER. HAD VEHICLE TOWED AT MY EXPENSE TO DEALERSHIP. THEY ENDED UP REPLACING WIRING HARNESS, THAT WAS DAMAGED DUE TO SUN VISOR RECALL. IT WAS IN SHOP FOR ABOUT 8 WEEKS.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING APPROXIMATELY 50 MPH. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE FAILED. THE TRANSMISSION MODULE WAS REPLACED. THE CONTACT STATED THAT THE COLLISION WARNING CAMERA ALSO FAILED AND THE COLLISION CAMERA WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE COLLISION WARNING SENSOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE COLLISION CAMERA SENSOR WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

MY CAR LOST ALL POWER!! WHILE I WAS DRIVING HOME FROM WORK AT NIGHT. WOULD NOT EVEN LOCK. NO LIGHTS, NO POWER AT ALL. I WAS ATTEMPTING TO DRIVE MY COMMUTE HOME ABOUT 20 MILES AT NIGHT .

"DURANGO RECALL" MY DURANGO HAS DEVELOPED A LEAK OF A TRANSLUCENT/LIGHT GREEN SUBSTANCE. ONE SHOP INITIALLY DIAGNOSED IT AS A POWER STEERING LEAK, BUT AFTER TAKING IT TO AAMCO, THEY RECOMMENDED A NEW RADIATOR. NOI ONE HAS WANTED TO TAKE OFF THE GRILL WITHOUT CHARGING ME HUNDREDS OF DOLLARS, AND SO IU DECIDED TO REVIEW COMPLAINTS OF OTHER DODGE/JEEP OWNERS ON YOUTUBE. AFTER SEVERAL HOURS OF RESEARCH AND DISCOVERING DOZENS OF OTHER CONSUMERS WITH THE SAME ISSUE AS MINE, I HAVE DETERMINED THE PROBLEM TO BE THE AC CONDENSER/TRANSMISSION COOLER UNIT. APPARENTLY, COOLANT WEEPS FROM THE UPPER RIGHT (AS YOU LOOK AT IT) OR FROM THE DRIVER'S SIDE IF YOU ARE IN THE CAR, AND THE OIL FROM THE CONDENSOR/COOLER THEN SATURATES THE POWER STEERING LINES , THUS GIVING RISE TO INITIAL FALSE DIAGNOSES. BASED ON THE FACT THAT MY POWER STEERING LEVELS HAVE NOT BEEN AFFECTED WHILE PUDDLES OF TRANSLUCENT/GREEN SUBSTANCE GATHERS IN MY DRIVEWAY AND OIL PANS, I AM CONFIDENT THE CONDENSER/COOLER UNIT IS DEFECTIVE AND OUT TO BE RECALLED IMMEDIATELY. I HAVE INCLUDED PHOTOS TO ILLUSTRATE THE PROBLEM.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO LOCAL DEALER (LAKELAND CHRYSLER DODGE JEEP RAM, 2875 MALL HILL DRIVE, LAKELAND, FL, 33810) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR, BATTERY, AND POWER CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

2 SEPARATE RECALLS ON MY VEHICLE AFTER MY VEHICLE HAS ALREADY HAD 2 OTHER RECALLS REPAIRED. THE FIRST ONE IS T59 REGARDING A BRAKE BOOSTER WATER SHIELD. I RECEIVED A LETTER REGARDING THE RECALL A WEEK OR SO BEFORE THANKSGIVING AND IT JUST STATED 'IMPORTANT SAFETY RECALL'. I START MAKING PHONE CALLS TO DEALERS AND EVEN SCHEDULE AN APPOINTMENT WITH THE PROVIDED PHONE NUMBER AT HUNTINGTON BEACH DODGE TO HAVE THE VEHICLE INSPECTED. WHEN I SHOWED UP TO MY APPOINTMENT, THE SERVICE ADVISOR WAS RUDE AND ENDED UP TELLING ME THAT HE JUST PUT HIS LAST PARTS ON ANOTHER VEHICLE. I HAD AN APPOINTMENT. I SHOWED UP FOR NOTHING. SO I CALL AROUND SINCE NOVEMBER OF 2017 TO FIND A DEALER WITH THE PARTS. NOBODY HAD THEM AND NOT ONE DEALERSHIP SEEMED TO BE IN A HURRY TO REMEDY THE RECALL, TELLING ME 'IT'S NOT THAT BIG OF A DEAL'. WELL IT IS ACTUALLY, BECAUSE WHEN I LOOK AT THE CARFAX REPORT ON THIS VEHICLE, THE FIRST 7 MONTHS SINCE IT WAS BRAND NEW IT WAS IN OKLAHOMA USED AS A RENTAL CAR FOR 17,000 MILES UNTIL IT WAS SOLD. IT WAS ALSO IN OKLAHOMA DURING THE WINTER MONTHS WHERE IT'S RAINING AND SNOWING, FALLING PERFECTLY IN LINE WITH THE RECALL. THE VEHICLE TO THIS DAY HAS YET TO BE INSPECTED FOR NUMEROUS REASONS INCLUDING ALL CONTACTED DEALERSHIPS MISSING THE PARTS NEEDED FOR REPLACEMENT AND LACK OF AVAILABILITY OF LOCAL DEALERSHIPS TO SERVICE THE VEHICLE. LOW AND BEHOLD, A WEEK AFTER RECEIVING THAT RECALL NOTICE, I ENDED UP IN A COLLISION WITH ANOTHER VEHICLE BECAUSE I COULD NOT SLOW DOWN IN TIME

FOLLOW UP TO PREVIOUS COMPLAINT, RUNNING OUT OF CHARACTERS AND FILES NOT UPLOADING. THE VEHICLE HAS SLOWLY BUT INCREASINGLY BECOMING HARDER TO SLOW DOWN. DAY BY BY, THE VEHICLE REQUIRES MORE AND MORE BRAKE PRESSURE. NOT A SINGLE DEALERSHIP HAS PARTS FOR BOTH OUTSTANDING RECALLS ON MY VEHICLE (T59- BRAKE BOOSTER WATER SHIELD AND T-36 - ALTERNATOR AT EXCEPTIONAL RISK OF CATCHING FIRE.) MOPAR HAS NO IDEA WHEN THE PARTS WILL BE AVAILABLE EITHER. ACCORDING TO THE NHTSA POLICY FOR AUTOMOBILE MANUFACTURERS WHO ISSUE RECALLS, THEY MUST DO SO IN A TIMELY MANNER. FOR T59, THE WATER SHIELD AFFECTING BRAKING ABILITY BEING ISSUES IN NOVEMBER OF 2017, COMING INTO JANUARY OF 2018 STILL WITH NO PARTS IS ABSURD EVEN MORE ABSURD THAN THAT IS THE T36 RECALL OF SEVERAL DIFFERENT MODELS, STATING THAT THE ALTERNATOR CAN POTENTIALLY CATCH FIRE WHICH COULD ALSO LEAD TO A VERY DEVASTATING SITUATION. THAT RECALL WAS ISSUED IN JUNE OF 2017 AND IT IS JANUARY OF 2018 AND THOSE REPLACEMENT ALTERNATORS ARE STILL NOT AVAILABLE. MY CAR HAS BECOME A TICKING TIME BOMB JUST WAITING TO GO OFF AND I DO NOT FEEL LIKE DODGE IS TAKING THESE RECALLS SERIOUSLY ENOUGH. I DO FEEL LIKE THE BRAKING ISSUE RECALL HAS CONTRIBUTED TO MY ACCIDENT IN NOVEMBER, CREATING A POINT ON MY DRIVING RECORD, AND NOW A DMV HEARING FOR DRIVING COMPETENCY. THE SAFETY OF MY VEHICLE HAS BEEN COMPROMISED SEVERELY, WHICH COMPROMISES MY SAFETY, MY PASSENGERS SAFETY, AND ALL OF THE OTHER DRIVERS ON THE ROAD AS WELL. DODGE/MOPAR SEEMS TO NOT CARE

THE NEUTRAL BUTTON HAS BECAME STUCK WHICH SENDS A MESSAGE ON THE DASH TO SHIFT IN NEUTRAL FOR TOW MODE OR TO DRIVE 3-5MPH TO PUT IN LOW AWD SO I DID ACCORDING TO OWNERS MANUAL AND NOW THE TRANSFER CASE IS STUCK IN NEUTRAL FOR TOWING BEHIND RV NEUTRAL BUTTON IS STUCK SO NOW IT IS UNAVAILABLE TO DRIVE, WHICH LEADS ME TO BELIEVE A FAULTY NEUTRAL SWITCH IF YOU READ DODGE FORUMS OTHERS HAVE HAD SAME ISSUES

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THEY COULD PERFORM AN INTERIM REPAIR BY INSTALLING A NEWER DEFECTIVE ALTERNATOR. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST POWER AND SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE AND WAS RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AT: TELEGRAPH CHRYSLER DODGE JEEP RAM,LOCATED AT 12000 TELEGRAPH RD, TAYLOR, MI, 734-947-2300. THE VEHICLE WAS ALSO TAKEN TO THE DEALER AT: SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY, LOCATED AT 32850 FORD RD, GARDEN CITY, MI, 734-421-5700. THE CONTACT STATED THAT NONE OF THE DEALERS WERE ABLE TO DUPLICATE THE FAILURE, SO THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS ABOUT 65,000.

WHILE DRIVING MY 2011 DODGE DURANGO TO THE STORE THE CHECK ENGINE AND BATTERY LIGHT APPEARED, I DROVE THE VEHICLE TO O'REILLY TO HAVE THEM TEST IT, IT SHOWED THE ALTERNATOR WAS BAD, I PURCHASED A NEW ALTERNATOR FROM THEM AND WITHIN 1/4 MILE OF LEAVING O'REILLY MY DASH LIGHTS STARTED FLASHING WINDSHIELD WIPERS STARTED GOING AND THE CAR DIED IN THE MIDDLE OF AN INTERSECTION. SOME PASSER-BY'S HELPED PUSH MY CAR INTO A PARKING LOT WHERE MY HUSBAND MET ME AND INSTALLED THE NEW ALTERNATOR, STILL THE CAR WOULDN'T DO ANYTHING. HAD IT TOWED BACK TO THE HOUSE AND KEPT IT ON A CHARGER (ADVICE FROM THE TOW TRUCK DRIVER) AND STILL THE NEXT DAY NOTHING, MEANWHILE RESEARCHING THE PROBLEM ONLINE AND SAW THIS WAS A COMMON ISSUE AMONG DODGE DRIVERS. I CALLED DODGE AND THEY SAID MY PARTICULAR ALTERNATOR HAD NOT BEEN RECALLED AND THERE WAS NOTHING THEY COULD DO. THE CAR SAID KEY NOT DETECTED THE FOLLOWING MORNING AFTER BEING CHARGED ALL NIGHT. I THEN HAD IT TOWED TO A MECHANIC, THEY SAID THE PCM AND THE BATTERY WERE FRIED AND HAD TO TOW IT TO DODGE FOR THE NEW PCM. SO A NEW ALTERNATOR, NEW PCM AND BATTERY, THEN FINALLY MY CAR WAS RECALLED 8/2017. I WAS SENT A RECALL NOTICE STATING IF I HAD ALREADY HAD IT REPAIRED I WAS ELIGIBLE FOR REIMBURSEMENT AND TO SEND IN MY RECEIPTS AND I WOULD HAVE PAYMENT IN 60 DAYS. AT DAY 78 I CALLED THE FCA ASSISTANCE CENTER AND WAS TOLD THEY HAD EVERYTHING TO CALL BACK IN A WEEK, I CALLED BACK IN A WEEK THEY WANTED MORE DOCUMENTS WHICH I HAD ALREADY SENT, BUT UPLOADE

MY ALTERNATOR SHORT CIRCUITED AND SMOLDERED IN THE MIDDLE OF A BUSY STREET WITH MY 3 YR OLD IN THE CAR. I WAS ABLE TO GET MY SON AND I OUT OF THE CAR LUCKILY. AFTER GETTING IT TOWED TO A MECHANIC IT WAS REPLACED FOR OVER $1100! HOWEVER, MY ON-BOARD COMPUTER MAY HAVE POTENTIALLY FRIED AS WELL SO IT IS CURRENTLY AT A CHRYSLER/DODGE DEALER. AFTER RESEARCHING I FOUND THE ALTERNATOR WAS RECALLED. I SPOKE WITH THE DEALER'S SERVICE AND THEY STATED THAT I SHOULD RECEIVE SOMETHING IN THE MAIL ABOUT THE RECALL "ANY DAY" SINCE I NEVER DID. I WAS TOLD I WOULD HAVE TO PAY UPFRONT FOR THE REPAIRS AS WELL AND WOULD BE REIMBURSED "IN ABOUT A MONTH OR SO." THIS RECALL WAS ON 6/9/17. IT IS DECEMBER! THERE IS STILL NO REMEDY FOR THIS AS STATED BY MY DEALER AS THEY SAID "PARTS FOR THIS RECALL WON'T BE AVAILABLE UNTIL AFTER THE 1ST OF THE YEAR." THIS IS NEGLECT AND LAZINESS ON THE PART OF EITHER THE DEAL OR CHRYSLER AS A WHOLE! IF MY SON AND I WERE ON THE HIGHWAY WE COULD HAVE BEEN SERIOUSLY HURT OR EVEN WORSE! HOW, AFTER 6 MONTHS, IS THERE NOT PARTS AVAILABLE FOR THIS MAJOR RECALL?!?!?!?!

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE BATTERY INDICATOR ILLUMINATED. UPON TURNING THE VEHICLE OFF AND ON, THE INDICATOR DID NOT ILLUMINATE AGAIN. THE DAY AFTER THE WARNING INDICATOR FLASHED, WHILE THE CONTACT WAS REVERSING THE VEHICLE OUT OF THE DRIVEWAY, THE INSTRUMENT PANEL WARNING INDICATORS FLASHED, THE LIGHTS FLASHED, AND THERE WAS A LOSS OF POWER. THE VEHICLE WAS PARKED NEAR THE CONTACT'S RESIDENCE. UPON TURNING THE VEHICLE OFF, IT FAILED TO RESTART. THE CONTACT WAS NOT NOTIFIED, BUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 17V435000 (ELECTRICAL SYSTEM). THE DEALER (ALL AMERICAN CHRYSLER JEEP DODGE FIAT OF SAN ANGELO, 4310 SHERWOOD WAY, SAN ANGELO, TX 76901, (325) 284-3032) INDICATED THAT THEY WOULD SCHEDULE AN APPOINTMENT ON 11/27/17. THE DEALER STATED THAT THEY WOULD REPLACE THE ALTERNATOR ASSEMBLY WITH THE SAME PART, BUT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE REVERSING THE VEHICLE TO PARK IN A PARKING AREA, AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TURNED OFF AND, WHEN IT WAS RESTARTED, THE ABNORMAL NOISE CONTINUED. UPON INSPECTION UNDER THE HOOD, THE CONTACT OBSERVED SMOKE AND FLAMES. A FIRE EXTINGUISHER WAS PRESENT TO EXTINGUISH THE FLAMES. THE ALTERNATOR ASSEMBLY WAS DISCONNECTED, BUT IT HAD BURNED ALONG WITH OTHER NEARBY PARTS. THE VEHICLE WAS TOWED TO THE DEALER (DWAYNE LANE'S CHRYSLER JEEP DODGE RAM, 10515 EVERGREEN WAY, EVERETT, WA 98204, (425) 267-9000) AND THE PART WAS REPLACED WITH THE SAME PART AND THE BATTERY. THE DEALER INDICATED THAT THE PART WAS UNAVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

I HAVE RECEIVED A RECALL FOR THE ALTERNATOR DIODE THERMAL FATIGUE AND STILL HAVE NOT GOTTEN ANY RESPONSE TO FIX MY VEHICLE. THE RECALL FOR THE BRAKE BOOSTER WAS OUT SEPTEMBER AND HERE IT IS NOVEMBER AND I HAVE NOT BEEN MADE AWARE OF THIS RECALL. I FOUND THE RECALL ON LINE.

UNDER LIGHT ACCELERATION THESE IS A RATTLING/ VIBRATION FROM FRONT DRIVER'S SIDE. TYPICALLY BETWEEN 1000-3000RPM IN ANY GEAR OR ROAD CONDITION. SOUND IS EASILY AUDIBLE FROM INSIDE FROM ALL PASSENGERS. HAVE REPLACED WHEEL BEARINGS, STRUTS, SWAY BARS TRYING TO FIX WITH NO LUCK. 5.7 HEMI, AUTOMATIC, AUTO AWD/4LOW

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CRISWELL CHRYSLER JEEP DODGE RAM FIAT IN GAITHERSBURG, MARYLAND 20878 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. THE ELECTRICAL SYSTEM WENT OUT IN THE TRUCK CAUSING IT TO COME TO A COMPLETE STOP IN TRAFFIC. WE HAD THE CAR TOWED TO THE NEAREST SHOP WHICH WAS FIRESTONE ON CENTRAL IN SOUTH PHOENIX. DODGE REFUSES TO PAY FOR THE REPAIRS.

RECEIVED A NOTICE OF RECALL THAT THE ALTERNATOR MAY CATCH FIRE. AFTER 5 MONTHS, PARTS ARE STILL NOT AVAILABLE. I AM AFRAID TO DRIVE THE CAR ON A LONG TRIP.

I WAS DRIVING ALONG THE HIGHWAY AND THE TRUCK SUDDENLY JUMPS INTO 4LO, SO I TOGGLE WITH THE AWD TRANSFER CASE SWITCH, AND AFTER A FEW MINUTES OF DOING SO IT FINALLY STARTS DRIVING RIGHT. IT HAPPENED WITH MY WIFE AND SON, AND THEY WERE ALMOST WIPED BY A 18 WHEELER WHEN IT JUMPED INTO 4LO AND SLOWED DOWN ABRUPTLY AND THEN JUST DIED ON THE HIGHWAY, THIS HAS HAPPENED A NUMBER OF TIMES, NOW THE TRANSFER CASE IS DAMAGED, AND THE TRANSFER CASE SWITCH IS NO LONGER AVAILABLE BECAUSE THEY ARE FAULTY. IT GOT SO BAD THAT IT STOPPED CHANGING GEARS, IT WOULD ONLY GO TO PARK, BUT IT WOULDN'T ENGAGE BECAUSE OF THE SWITCH CANCELLING OUT THE TRANSFER CASE MOTOR.

MY DODGE DURANGO GOT AN ERROR ON THE DASH, INDICATING A CHARGING SYSTEM FAILURE AND IT SMELLED LIKE SOMETHING BURNING. SINCE THERE IS AN OPEN RECALL (T36) FOR A FAULTY ALTERNATOR I CONTACTED THE DEALER TO FIND OUT IF THEY HAVE THEM IN STOCK YET. THEY ASKED ME TO BRING THE VEHICLE IN. THE SERVICE ADVISER TOLD ME THAT IT WAS LIKELY THE ALTERNATOR THAT HAD FAILED. THE TECHNICIANS SUBSEQUENTLY TOLD HER IT WAS LITERALLY SMOKING AND THAT IT HAD DEFINITELY FAILED, AND THAT THEY WOULD REPLACE IT WITH ANOTHER OF THE SUSPECT ALTERNATORS AS THEY DIDN'T HAVE THE NEW ONES FROM DODGE YET. DURING THE 5 DAYS THEY HAD MY CAR THE TECHS REPLACED THE ALTERNATOR, BUT THE SYSTEM WAS STILL NOT CHARGING. THEY THEN FOUND THAT THE BATTERY HAD FAILED, PRESUMABLY DUE TO THE FAULTY ALTERNATOR WHICH WAS SHORTED INTERNALLY. AFTER REPLACING THE BATTERY, THE CHARGING SYSTEM WAS STILL NOT WORKING SO THEY DETERMINED THAT THE PCM (PROGRAMMABLE COMPUTER MODULE) HAD ALSO FAILED. THE SERVICE ADVISER CONTACTED THE CHRYSLER REP TO GET APPROVAL FROM CHRYSLER TO REPLACE THIS EXPENSIVE PART UNDER THE RECALL. THE REP CLAIMED THAT, SINCE THE INLINE FUSIBLE LINK ON THE CABLE FROM THE ALTERNATOR TO THE PCM HAD NOT BURNED UP, THE PROBLEM WAS NOT THAT THE ALTERNATOR HAD CAUSED THE MODULE TO FAIL. (THERE WERE ZERO ISSUES WITH MY CAR PRIOR TO THAT ERROR LIGHT COMING ON.) HE WOULD HAVE US BELIEVE THAT ALL THE ELECTRICAL FAILURES WERE A HUGE COINCIDENCE AND DENIED RESPONSIBILITY. THE DEALERSHIP DIDN'T AGREE AND WAS CERTAIN THE A

WHEN I SHUT OFF ENGINE AND EXIT THE VEHICLE, I LOCK THE DOORS. WHEN I PUT THE KEY IN MY POCKET AND WALK AWAY, THE VEHICLE WILL EITHER LOCK OR UNLOCK JUST BY WALKING WITH THE KEY IN MY POCKET. MOST RECENTLY, WHEN WALKING WITH IN POCKET, THE FRONT WINDOWS ROLL DOWN.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE HEADLINER CAUGHT FIRE. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER, BUT WAS NOT REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) DUE TO EXTENSIVE DAMAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE, BUT THE CONTACT HAD NOT HEARD BACK. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED AND THE INSTRUMENT CLUSTER FAILED. THE VEHICLE WAS TOWED TO A LOCAL DEALER DADEL AND DODGE CHRYSLER JEEP RAM LOCATED AT 16501 S DIXIE HWY MIAMI FL 33157 WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. UPON LEAVING THE DEALER THE VEHICLE STALLED AND WAS INFORMED TO REPLACE THE BATTERY. THE VEHICLE WAS REPAIRED. HOWEVER THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS INFORMED THAT THE BATTERY AND COMPUTER BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE # 32410393 BUT DID NOT OFFER FURTHER ASSISTANCE. THE VEHICLE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

FUEL RELAY RECALL -- NO PROBLEMS BEFORE REPLACEMENT, REPLACED IN DEC 2015 AND SINCE HAVE HAD CAR STALL INTERMITTENTLY WHILE DRIVING KIDS TO SCHOOL 5 TIMES. THE THREE MOST RECENT HAPPENING AT A MORE FREQUENT BASIS -- AND IN LAST 90 DAYS. I LOSE TOTAL POWER OF THE CAR WHILE DRIVING, IT GOES INTO A STALL AND WE HAVE TO PULL OVER, LET IT SIT FOR !10 MINUTES AND IT WILL RESTART AND GO. TYPICALLY IT IS WHEN I AM SLOWING DOWN AND GOING INTO A TURN OR BIGGER CURVE ON THE ROAD. I HAVE TAKEN BACK TO DODGE TO ASK THEM TO FIX -- DIOGNOSTICS TELLS THEM NOTHING WRONG AND THEY WILL NOT REPLACED THE ALREADY RECALLED (AND REPLACED) PART AS THEY SAY THEY CANNOT CONFIRM IT IS THE CAUSE. MEANWHILE, I AM DRIVING A CAR THAT MAY STALL AT ANYTIME EVEN THOUGH DEALERSHIP CANNOT FIND ON DIOGNOSTIC TESTS.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. STERLING DODGE (5504 I-49 FRONTAGE RD, OPELOUSAS, LA 70570, (337) 942-1241) WAS CONTACTED, BUT WAS UNABLE TO REMEDY THE VEHICLE DUE TO THE LIMITED QUANTITIES OF PARTS BEING SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

CAR WONT RUN I SWITCH THE KEY ON IT SOUNDS LIKE THE ENGINE ENTIRELY SHAKING AND IT JUST SOUNDS LIKE ITS GOING TO START BUT IT DOESN'T IT SHUTS OFF ON IT'S OWN. I GOT THIS CAR FROM CARMAX SUMMER OF 2014 I'M STILL PAYING FOR IT EVERY MONTH I'VE FIXED IT OUT OF POCKET FOR THE ALTERNATOR. WHICH WAS ONE OF THE RECALLS IT HAD. I TOOK IT ABOUT TWO MONTHS AGO TO THE CHRYSLER CENTER NEAR BY AND HAD EVEN MORE VARIOUS RECALLS TAKEN CARE OF. I'M REALLY DISAPPOINTED THAT THIS TIME I CALLED AND CHECKED IN WITH THE CHRYSLER CENTER I TOOK IT TO IS SAYING THERE'S NO NEW RECALLS ON MY CAR. I SHOULDN'T HAVE TO PAY MONTHLY FOR A CAR THAT I CANT DEPEND ON ITS NOW SITTING IN MY DRIVEWAY. I NEED HELP.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE ALTERNATOR OVERHEATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LARRY H MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE, 8528 LOMAS BLVD NE, ALBURQUEQUE, NM 87110) WHERE IT WAS DIAGNOSED THAT THE HIGH VOLTAGE CAUSED THE COMPUTER MAIN BOARD TO FAIL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 32398239. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 25 MPH, THE CONTACT BECAME AWARE OF SMOKE UNDER THE HOOD OF THE VEHICLE AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO NAPLETON CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 603-6213) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CHRYSLER DODGE JEEP OF PARAMUS, 315 ROUTE W PARAMUS, NJ 07602) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE CONTACT COULD PAY FOR A RENTAL VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WOULD BECOME AVAILABLE IN JANUARY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT SHIFT INTO NEUTRAL IN ORDER TO BE MOVED. THE VEHICLE WAS TOWED TO THE RIVER OAKS CHRYSLER DODGE JEEP RAM DEALER (4807 KIRBY DR, HOUSTON, TX) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE IN DECEMBER. THE CONTACT WAS INFORMED THAT SHE WOULD NOT BE REIMBURSED FOR THE PREVIOUS REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

THE TRANSFER CASE IN MY VEHICLE RECENTLY HAD AN ISSUE. THE INTERNAL CHAIN WOULD SLIP ON ACCELERATION AND THE RATE OF ACCELERATION WOULD BE LIMITED BY THIS EVENT. IT WOULD OCCUR ON MILD TO HARD ACCELERATION BUT SLOW ACCELERATION IT WAS NOT NOTICED OR DID NOT OCCUR. MY THEORY IS ON MILD TO HARD ACCELERATION MORE POWER IS TRANSFERRED TO THE FRONT WHEELS THUS PUTTING MORE ENERGY INTO THE FAILING CHAIN CAUSING THE SLIP. YOU COULD HEAR AND FEEL THE DEEP THUD/CLICKING NOISE AS THIS HAPPENED. BECAUSE IT LIMITED ACCELERATION THIS IS POTENTIALLY HAZARDOUS WHEN CROSSING FREEWAYS WITH CARS GOING 50-70 MPH AND YOU NEED TO MAKE A CROSSOVER. MY FAMILY DOES THIS DAILY. THE REPAIR WAS DELAYED BECAUSE THE MECHANIC COULD NOT OBTAIN THE PARTS. THE PART WAS NOT AVAILABLE FROM THE MOPAR DEALERSHIP NETWORK ANYWHERE. THE MECHANIC EVENTUALLY HAD TO LOCATE A USED PART, ARRANGE DELIVERY, AND REBUILD A FUNCTIONING TRANSFER CASE FROM MY OLD ONE AND THE SALVAGED PART. THE MECHANIC TOLD ME THAT THE TRANSFER CASE HAS A HIGH FAILURE RATE AND THAT IS WHY THE PART WAS DIFFICULT TO OBTAIN, THE COST WAS CONSIDERABLY MORE, AND THE REPAIR RAN SEVERAL EXTRA DAYS. HIS INITIAL ESTIMATE FOR THE REPAIR WAS $1600. THE FINAL BILL WAS $2500. THE VEHICLE WAS DELIVERED ON THE THURSDAY MORNING 8/17/17 WITH AN EXPECTED DIAGNOSIS BY THE END OF THE NEXT DAY. ON 8/18/17 THE EMPLOYEES TOLD ME ABOUT THE ISSUE WITH THE PART. THE VEHICLE WAS RETURNED ON 8/14/17 APPROXIMATELY 2 DAYS LONGER THAN EXPECTED BECAUSE OF THE PART AVAILABILI

DRIVING ABOUT 1 MILE AND AIR CONDITIONER BY ITSELF WENT TO A LOWER SPEED, KEPT DRIVING FOR ABOUT ANOTHER 10 MILES AND PROCEEDED TO GET ON FREEWAY WHEN DID SO, DRIVERS SEATBEALT FLASHING THAT WAS NOT BUCKLED THEN ALL THE LIGHTS ON THE DASHBOARD WERE FLASHING AND THE AIR COMPLETELY SHUT OFF. IT WAS HOT SO PROCEEDED TO ROW DOWN WINDOWS AND WAS NOT ABLE TO, ALMOST LIKE LOST POWER.. GOT OFF FREEWAY ( THANK GOD) AND GOT TO A STOP IN A SAFE PLACE, SMELT SOMETHING BURNING, TURNED OFF CAR WHEN DID SO WINDSHIELD WIPERS WENT CRAZY AND THEN SAW SMOKE COMING FROM ENGINE. WAITED FOR AAA IN MEAN TIME TRIED TO START CAR BACK UP AND WOULDN'T BUDGE CLICKING SOUND (LIKE ALTENATOR) TRYING TO START CAR THEN IT COMPLETELY SHUT OFF, COMPLETELY DEAD!!!

YESTERDAY I STARTED MY 2011 DODGE DURANGO UP ON MY LUNCH BREAK. THE VEHICLE THEN OMITTED A HIGH PITCH SOUND. IT ALMOST SOUNDED LIKE SIRENS, AND THE SOUND GOT LOUDER AS I BEGAN TO DRIVE. ABOUT 30 SECONDS AFTER THE NOISE, MY BATTERY LIGHT CAME ON. AFTER ARRIVING AT MY WORK 5 MINUTES LATER, I CALLED MY HUSBAND AND HE SAID IT SOUNDED LIKE AN ALTERNATOR ISSUE. THE VEHICLE WAS PARKED A LITTLE OVER 3 HOURS WHEN HE ARRIVED TO MY WORK. HE POPPED THE HOOD, AND SMOKE HAD FILLED UP IN THERE. HE COULDN'T TELL WHERE THE SMOKE WAS COMING FROM BECAUSE IT WAS EVERYWHERE. HE EVENTUALLY GOT INTO THE VEHICLE UNDERNEATH THE PASSENGER SEAT TO UNPLUG THE BATTERY. AT THAT POINT WE CALLED A TOW TRUCK TO TAKE IT TO THE DEALERSHIP. WHEN I TRIED TO GET THE KEY FOB INTO THE IGNITION, IT WOULD NOT GO IN WITHOUT FORCE, AS SOMETHING HAD MELTED INSIDE THERE AS WELL. I CHECKED THE NHTSA DATABASE FOR ANY PROBLEMS, WHERE I DID FIND A RECALL FOR THE EXACT SAME ISSUE FOR MY YEAR, MAKE AND MODEL. HOWEVER, AFTER ENTERING MY VIN#, THE RECALL SAID IT DID NOT APPLY TO MY VEHICLE. I THINK THIS SHOULD BE INVESTIGATED FURTHER, AS THIS COULD HAVE TURNED OUT TO BE A DEADLY SCENARIO.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, SEVERAL WARNING INDICATORS ILLUMINATED, THE STEERING SEIZED, AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO CHAMPLAIGN DODGE (LOCATED AT 1906 MORELAND BOULEVARD, CHAMPAIGN, IL 61822, (217)352-4273) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 101,500.

ON AUGUST 19TH I WAS DRIVING WITH MY KIDS WHEN ALL OF A SUDDEN ALL THE WARNING LIGHTS ALONG WITH MY SEATBELT WARNING LIGHTS STARTED TO GO ON AND OFF. MY RADIO AND MY CONTROL PANEL STARTED TO TURN ON AND OFF ON ITS OWN. ALSO THE AC STOPPED WORKING, IT SOUNDED LIKE IT WAS RUNNING BUT NO AIR FLOW WOULD COME OUT. THEN I BEGAN TO HAVE NO ACCELERATION. WE RESEARCHED THAT THERE WILL BE A RECALL ON THE ALTERNATORS FOR MY 2011 DURANGO BUT BECAUSE NOTHING HAS BEEN RELEASED DODGE TOLD US WE ARE ON OUR OWN. THIS COULD HAVE CAUSED AN ACCIDENT AND I HAD NO WARNING ABOUT WHAT COULD HAPPEN. THIS IS A BIG SAFETY CONCERN ESPECIALLY WHEN THIS IS OUR FAMILY CAR AND MY KIDS ARE WITH ME IN THE VEHICLE.

WHILE DRIVING, A LOAD WHINING NOISE STARTED COMING FROM THE ENGINE COMPARTMENT. SHORTLY AFTER, THE A/C STARTED BLOWING HOT AIR. WE STOPPED THE VEHICLE AND TURNED OFF THE ENGINE. WHEN I OPENED THE HOOD, SMOKE WAS COMING FROM THE ALTERNATOR AND IT WAS VERY HOT. WHEN I GOT THE VEHICLE HOME THE BATTERY WAS DRAINED OF ELECTRICAL POWER. THE ALTERNATOR WAS REMOVED AND THE BATTERY POST HAD A SHORT CIRCUIT TO GROUND.

I HAVE A 2011 DODGE DURANGO WITH 53000 MILES ON IT. THE ALTERNATOR HAS WENT OUT AND NEEDS TO BE REPLACED. THERE IS A NHTSA CAMPAIGN NUMBER 17V435000 THAT DESCRIBES MY VEHICLE PERFECTLY, YET MY VIN NUMBER IS NOT INCLUDED. LUCKILY I GOT MY VEHICLE IN TO THE DEALER BEFORE THE VEHICLE SHUT OFF DURING DRIVING ON A HIGHWAY OR ROAD. THIS COULD HAVE HAPPENED. THERE ARE A LOT OF PEOPLE THAT HAVE HAD SIMILAR COMPLAINTS THAT THEY HAVE THE SAME MAKE, MODEL, ENGINE, ALTERNATOR THAT IS IN THE RECALL, YET THEIRS IS NOT INCLUDED. I REALLY HOPE DODGE/CHRYSLER EXPANDS THIS RECALL BECAUSE IT ISN'T JUST LIMITED TO THE VINS THAT THEY HAVE NOTIFIED. THE SYSTEM IS DEFINITELY MORE WIPESPREAD AND CAN BE PROVEN EASILY BY ALL THE COMPLAINTS SIMILAR TO MINE. I HAVE CONTACT DODGE AND THEY HAVE NOT BEEN HELPFUL SO FAR. THIS WILL END UP COSTING ME ALMOST $900 ON A PART THAT SHOULD BE RECALLED. THEY NEED TO BE HELD RESPONSIBLE FOR THIS.